40
Table: Error Message
Error Message
on Display
Description
Solution
"Err 0"
The "Err 0" occurs when scale is not stable.
Remove unstable facts.
"Err 1"
The "Err 1" occurs when a current zero point has shifted from
the last span calibration.
Please call your CAS
dealer.
"Err 2"
The "Err 2" is not a real error. Only it prompts return CAL
switch to the normal position.
Please call your CAS
dealer.
"Err 3"
The "Err 3" is an overload error.
Please remove the weight.
"Err 4"
The "Err 4" is leakage of payment.
Scale needs more
payment.
"Err 5"
The "Err 5" means there is already tare.
Remove the tare.
"Err 6"
The "Err 6" means total price summation is over.
Please change unit price
or remove some weight.
"Err 7"
The "Err 7" means total price is over.
Please change unit price
or remove some weight.
"Err 8"
The "Err 8" means Euro rating price is over.
Please change unit price
or change euro rate.
“Err 11”
The "Err 11" means a writing error of the internal nonvolatile
memory. To recognize this error, be sure to check the voltage
on the circuit and do calibration procedures.
If it still has "Err 11",
replace the digital module.
“Err 12”
The "Err 12" warns that the scale has lost the parameters for
weighing regulations or has lost the factors for a digital span
calculation.
Enter each condition
codes again (?).
Please try a span
calibration again if still not
fixed.
“Err 13”
The "Err 13" means the soft key code is broken.
Please try to find out which
key lost soft key code and
then input this code again.
“Err 14”
The "Err 14" means calibration range is not correct.
Please call your CAS
dealer.
“Err 15”
The "Err 15" means 1/2 or 1/4 unit price is over.
Please change unit price