Limited Warranty Information
Xi Series Power Amplifiers: 5 Years*
* The following limited five year warranty is exclusive to the United States and its
possessions and territories. In all other countries the warranty is limited to two years.
Please see your Carver Professional dealer or distributor for the correct limited warranty
information in your area or locale.
WHAT IS COVERED:
THIS LIMITED WARRANTY COVERS DEFECTS IN MATERIAL AND WORKMANSHIP ONLY.
This limited Warranty DOES NOT extend to: 1) damage caused by shipment, 2) damage caused
by accident, misuse, abuse, failure to perform owner maintenance, or operation contrary to the
instructions in the Carver Professional owners manual, 3) units on which the serial number has
been defaced, modified or removed and 4) damage resulting from modification or attempted
repair by any other person than authorized by Carver Professional.
WHAT WE WILL PAY FOR:
Carver Professional will pay all labor and material expenses for items covered under this Limited
Warranty. See the next section concerning shipping charges.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE:
In the event your Carver Professional product requires service, contact your Carver Professional
Authorized Dealer / Contractor or contact Carver Professional (ATTN: Customer Service Dept.)
9300 North Decatur, Portland, OR 97203, or call Customer Service Department directly at (503)
978-3317. You will be directed to an Authorized Carver Professional Service Station or receive
instructions to ship the unit to the factory. Please save the original carton and packing materials
in case shipping is required.
Please do not ship parcel post.
Include a complete description
of the problem, the associated components and connections, and a copy of the purchase receipt.
Carver Professional does not pay initial shipping costs. Return shipping costs will be pre-paid
if repairs were covered by the scope of this warranty.
YOU MUST RETAIN AND PROVIDE YOUR SALES RECEIPT TO OBTAIN COVERAGE UNDER
THIS LIMITED WARRANTY.
The warranty period begins from the date of the first consumer purchase from an Authorized
Carver Professional Dealer. Any implied warranties for merchantability and fitness for a particular
purpose required by any state law are limited in duration to the warranty period of your product.
The warranty set forth above is exclusive and no other, written or oral is expressed or implied.
Carver Professional specifically disclaims the implied warranties and merchantability and fitness
for a particular purpose.
EXCLUSION OF CERTAIN DAMAGES:
In no event shall Carver Professional be liable for property damage, or any other incidental or
consequential damages, which may result from failure of this product. If your Carver Professional
product proves defective in material or workmanship, the liability of Carver Professional shall
be limited to the repair or replacement, at the option of Carver Professional, of any defective
part.
STATE LAWS MAY DIFFER:
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations may not apply
to you. This warranty gives you specific legal rights, and you may have other rights, which vary, from
state to state.
OTHER IMPORTANT PROVISIONS:
Carver Professional reserves the right to make changes in design and improvements to its products
without the responsibility of installing such changes or improvements on products previously sold by
Carver Professional. We suggest that you attach your purchase receipt to this Warranty and keep
both documents in a safe place. Thank you for your choice of a Carver Professional Amplifier.
C
ARE AND
S
ERVICE
A
SSISTANCE
Care:
Wipe off the Xi Series Amplifiers front panel and chassis from time to time, with a soft, dry
cloth. If you have something stubborn to remove, use a mild dish soap or detergent sparingly applied
to a soft cloth. Dont use alcohol, ammonia or other strong solvents.
Service Assistance:
We suggest that you read the Limited Warranty completely to fully understand
your warranty/service coverage. Please promptly complete and return the Warranty registration card.
Also, be sure to save the sales receipt in a safe place. It will be necessary for warranty service. If
your Carver Professional product should require service, you may contact the Carver Professional
Technical Service Department by calling (503) 978-3399 or by writing to us at the Factory address
below. We will then direct you to the nearest in our national network of Authorized Warranty Service
Centers, or give you detailed instructions on how to return the product to us for prompt action. If you
should have questions or comments, please write to the Factory address below, or contact us via
email at [email protected] or at our web site: www.carverpro.com. Please include the model
and serial number of your Carver Professional product, your complete address and daytime phone
number.
Carver Professional
Customer Support
9300 North Decatur Street
Portland, Oregon 97203
Phone 503.286.9300 Fax 503.978.3302
Email: [email protected] Web: www.carverpro.com
Carver Professional
Service Department
9300 North Decatur Street
Portland, Oregon 97203
Phone 503.978.3334 Fax 503.978.3302
Email: [email protected] Web: www.carverpro.com
Carver Professional reserves the right to improve its products at any time. Therefore, specifications are subject to change
without notice.
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