Carrier Comfort TC-WHS01-BLK Installation Instructions Manual Download Page 32

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Alerts

The Comfort Series Wi- Fi Thermostat can generate alerts if the

temperature in the home goes over or under a pre- programmed level.
This alert, along with optional technician contact information, will be

displayed on the screen. If you register the thermostat, the alert will be
emailed to you and be displayed in the Web Portal.

Low Temp Alert

Sets the temperature at which the thermostat will

generate a Low Temperature Alert.
The range can be:

Off – no alert will be generated.

Set temperature range of 35 to 68

F (1.5 to 20

C).

High Temp Alert

Sets the temperature at which the thermostat will

generate a High Temperature Alert.
The range can be:

Off

– no alert will be generated.

Set temperature range of 60 to 104

F (15.5 to 40

C).

Display Alerts on Thermostat

Select No if you do not want any of the alerts to be displayed on the
Comfort Series Wi- Fi Thermostat screen. Alerts will continue to be

displayed on the Web Portal and sent via email.

Enable Heating/Cooling Alerts

Select No to disable alerts for heat/cool error conditions. If disabled,

alerts indicating that the system failed to heat or cool will not appear on
the screen, Web Portal, or emails.

Summary of Contents for Comfort TC-WHS01-BLK

Page 1: ...TC WHS01 BLK Comfort Series Wi Fir Thermostat Installation Instructions NOTE Read the entire instruction manual before starting the installation ...

Page 2: ...Step 2 Remove Existing Thermostat 7 Step 3 Install the Thermostat 8 Step 4 Connect the Wiring 9 Step 5 Power On the HVAC Equipment 19 NAVIGATING THE MENUS 20 CONFIGURING THE THERMOSTAT 22 Equipment 22 Thresholds 24 Test Equipment 27 Reset HVAC Equipment Settings 28 Performing a Hardware Reset 28 Rebooting the thermostat 28 Configuring Reminders and Alerts 29 Alerts 30 List of Alerts 31 Approvals 3...

Page 3: ... during installation If any questions arise during your installation we re here to help S Visit www carrier com homecomfort for how to videos and answers to frequently asked questions S Technical support is also available by phone or email at d 1 800 CARRIER or 1 800 227 7437 d contact carrier carrier utc com The thermostat is also supported by the world s greatest network of professional contract...

Page 4: ...cal Code NEC NFPA 70 In Canada refer to the current editions of the Canadian Electrical Code CSA C22 1 Recognize safety information When you see this symbol on the unit and in instructions or manuals be alert to the potential for personal injury Understand the signal words DANGER WARNING and CAUTION These words are used with the safety alert symbol DANGER identifies the most serious hazards which ...

Page 5: ... is designed to be mounted on the your wall in a convenient location A13335 PERSONAL INJURY HAZARD Disconnect electric power to the HVAC system before installing this product Failure to do so could result in electric shock and or equipment damage All wiring must conform to your local electrical code Mercury Notice This product does not contain mercury If you are replacing a product that does conta...

Page 6: ...t Series Wi Fi Thermostat supports d Up to 2 heat and 2 cool stages on a conventional system d Up to 3 heat and 2 cool stages on a heat pump system The Comfort Series Wi Fi Thermostat supports the following equipment Equipment Supported Gas Oil Electric heating up to two stages YES Heat pump with auxiliary heat up to three stages YES Geothermal Heat Pump YES Dual fuel systems YES Standard electric...

Page 7: ...2 C by default adjustable from 50 to 90 F 10 to 32 C Display 40 to 100 F 5 to 37 C Sensitivity 1 F 0 5 C Operating 32 to 130 F 0 to 55 C Humidity Range Display 20 to 90 R H Sensitivity 5 R H Operating 5 to 95 R H non condensing Dimensions Thermostat 5 5 W x 3 25 H x 1 D 139 5mm W x 82 5mm H x 25mm D Power Consumption 24VAC 3VA maximum ...

Page 8: ...al Description Voltage Current Max N C Unused N A N A Y 1st Stage Compressor 24V AC 2A W O B 1st Stage Heating or Reversing Valve Changeover 24V AC 2A G Fan 24V AC 2A C Common 24V AC 2A Y2 2nd Stage Compressor 24V AC 2A W2 AUX 2nd Stage Heating or 1st Stage Aux Heat 24V AC 2A NOTE Factory jumper installed between RC and RH Remove jumper for 2 transformer applications See wiring diagrams for additi...

Page 9: ... Most systems have one switch but some systems will have two switches 2 Make sure your system is without power by using your old ther mostat to adjust the temperature Your system should not turn on Step 2 Remove Existing Thermostat Using your old thermostat as a guide record wire color and corresponding letter where it is connected on the thermostat terminal block Don t worry about any non connect...

Page 10: ...oorly insulated walls d In the kitchen or other areas of potentially high heat and or hu midity d In an area that could restrict air flow To install the thermostat 1 Gently separate the backplate from the thermostat 2 Place the thermostat backplate on the wall Make sure that any ex isting wires can be inserted through the opening on the backplate 3 Using the backplate as a template mark the locati...

Page 11: ...then insert each wire into its matching connector block hole a Insert only one wire in each connector b Only connect wires that were connected to your old thermo stat c If you need additional help with the wiring refer to the termi nal descriptions and wiring diagrams on Page 11 NOTE There is a factory installed jumper between R H and R C Refer to wiring diagrams In some cases the jumper will have...

Page 12: ...10 Y N C W O B G RC RH C Y2 W2 AUX 1 stage AC C 24V Y G R W C HUM 1 stage Furnace A13339 Fig 2 Single Stage Heat Cool ...

Page 13: ...11 2 stage AC Y2 R C Y1 Y G R W C HUM 1 stage Furnace Y N C W O B G RC RH C Y2 W2 AUX Y2 Y2 HUM connections on furnace may not be available A13340 Fig 3 Single Stage Heat Dual Stage Cool ...

Page 14: ...12 Y N C W O B G RC RH C Y2 W2 AUX Y1 G W2 W1 HUM C R Y2 2 stage Furnace 1 stage AC C 24V A13341 Fig 4 Dual Stage Heat Single Stage Cool ...

Page 15: ...13 Y N C W O B G RC RH C Y2 W2 AUX Y1 G W2 W1 HUM C R Y2 2 stage Furnace 2 stage AC Y2 R C Y1 A13342 Fig 5 Dual Stage Heat Dual Stage Cool ...

Page 16: ...14 Y N C W O B G RC RH C Y2 W2 AUX O W Y Y2 C G R Fan Coil 1 stage Heat Pump W2 R Y C O A13343 Fig 6 Single Stage Heat Pump with Auxiliary Heat ...

Page 17: ...15 Y N C W O B G RC RH C Y2 W2 AUX O W Y1 C G R Fan Coil 2 stage Heat Pump W2 Y1 R Y2 C O Y2 Y2 connection on fan coil may not be available A13344 Fig 7 Dual Stage Heat Pump with Auxiliary Heat ...

Page 18: ... B G RC RH C Y2 W2 AUX 1 stage AC C 24V Boiler C R W Y1 R C Y2 G Fan Coil Remove RH RC factory jumper C terminal to be connected to heating transformer common A13345 Fig 8 Boiler with Fan Coil and Single Stage Cool ...

Page 19: ... Y2 W2 AUX 1 stage AC C 24V 2 stage Boiler C W2 R W1 Y1 R C Y2 G Fan Coil Remove RH RC factory jumper C terminal to be connected to heating transformer common A13346 Fig 9 Dual Stage Boiler with Fan Coil and Single Stage Cool ...

Page 20: ...C RH C Y2 W2 AUX 2 stage AC C Boiler C W R Y1 R R C Y2 Y1 Y2 G Fan Coil Remove RH RC factory jumper C terminal to be connected to heating transformer common A13347 Fig 10 Single Stage Boiler with Fan Coil Dual Stage Cool ...

Page 21: ... to be connected to heating transformer common A13348 Fig 11 Dual Stage Boiler with Fan Coil Dual Stage Cool Step 5 Power On HVAC Equipment After you ve completed the wiring you can apply power to the heating and air conditioning equipment The Comfort Series Wi Fi Thermostat receives power from the equipment and will automatically power on ...

Page 22: ...ase the temperature set point by 1 F 0 5 C For menus press Y to move up d B down On the Home screen press B to decrease the tempera ture set point by 1 F 0 5 C For menus press B to move down d A left On the Home screen if Auto mode is enabled press A to switch between heat and cool set points For menus press A to go back to the previous screen d right On the Home screen if Auto mode is enabled pre...

Page 23: ...ous screen BACK A13358 On Screen Keyboard If you need to type in any information an on screen keyboard will appear To enter a letter or number move to the character by pressing the arrow keys and then press OK to select it Select the Caps key to enter capital letters select the key to enter commonly used symbols If you make a mistake press the X backspace key to delete the text To keep your change...

Page 24: ...eothermal heat pump This helps the thermostat determine optimum perfor mance and default settings If you select No the system will opti mize the settings for an air to air heat pump d OB energize on cool If you choose Yes the reversing valve out put O B terminal will activate when there is a call for cooling If you select No the relay will activate when there is call for heat d Min Cycle Off Time ...

Page 25: ...heat pump evaporator coil is upstream from the source of auxiliary heat This setting is only available when the Comp to Aux Temp Delta and Comp to Aux Runtime settings are both set to Auto default Furnace Allows you to enable and configure up to a 2 stage conventional heat source If you have selected a heat pump as your primary source this feature allows you to configure the 1st stage of auxiliary...

Page 26: ... the options related to air conditioners To configure threshold settings From the Home screen press MENU Select Settings Installation Settings Select Thresholds Configure the temperature threshold settings Allow Auto Heat Cool Enabling this option allows the user to select auto change over as a system mode Heat Cool Min Delta The minimum difference between the heat mode set temperature and the coo...

Page 27: ...F 21 C Common Heat Cool Settings d Heat Differential Temp The minimum difference between the current temperature and set temperature before the system calls for heat A smaller difference means shorter cycle times whereas a larger difference results in longer cycle times The temperature range is adjustable from 0 to 3 F 17 5 to 26 5 C in 0 5 F 0 3 C increments d Heat Dissipation Time The amount of ...

Page 28: ... stages so that when it approaches set point it will only be running in stage 1 The thermostat calculates which stage to start the HVAC equipment in depending on the indoor tempera ture and set point temperature delta The HVAC equipment will start in stage 1 As the stage 1 temperature delta is exceeded the second stage will engage Once the equipment has brought the current temperature back to with...

Page 29: ...located does not represent the room temperature change the offset to compensate for the difference The correct temperature is adjustable from 10 F in 0 5 F 0 3 C increments Installer Code To prevent accidental modifications to the installation settings you can enable a 4 digit installer code This code is pre programmed to 3262 Test Equipment These options let you test the wiring and connections of...

Page 30: ...original factory default settings including user settings and registration select Reset All Settings instead To reset the Comfort Series Wi Fi Thermostat From the Home screen press MENU Select Settings Reset Select HVAC Equipment Settings Select Yes Performing a Hardware Reset In rare circumstances static electricity or power surges may interrupt the operation of the thermostat forcing a hardware ...

Page 31: ...reen If you register your thermostats the reminders will be emailed to you and be displayed on the Web Portal You can set the Last Service date turn the Reminder On or Off and set the Frequency of the maintenance interval in months Furnace Filter Generates an alert that indicates it is time to clean or replace the filter on the furnace You can set the Last Filter Change date turn the Reminder On o...

Page 32: ...ated d Set temperature range of 35 to 68 F 1 5 to 20 C High Temp Alert Sets the temperature at which the thermostat will generate a High Temperature Alert The range can be d Off no alert will be generated d Set temperature range of 60 to 104 F 15 5 to 40 C Display Alerts on Thermostat Select No if you do not want any of the alerts to be displayed on the Comfort Series Wi Fi Thermostat screen Alert...

Page 33: ...High Temp Alert Temperature in the home is too high Heat Not Responding The system has failed to heat the home Cool Not Responding The system has failed to cool the home Maintenance Reminder HVAC system due for regu lar maintenance Auxiliary Heat Run Time Auxiliary heat source is running too often Auxiliary Outdoor Temperature Your Comfort Series Wi Fi Thermostat auxiliary heat has been called to ...

Page 34: ...nications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures d Reorient or relocate the receiving antenna d Increase ...

Page 35: ......

Page 36: ...arrier Corp S 7310 W Morris St S Indianapolis IN 46231 Edition Date 02 17 997 015080 1 R Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations Replaces TC WHS01BLK 01SI Catalog No TC WHS01BLK 02SI ...

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