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Carmanah EG320 User Manual Download Page 10

© 2015, Carmanah Technologies Corporation. EG320-340_UserManual_76116RevA

 

EG320/EG340 USER MANUAL

MAiNtENANcE & PRodUct cARE

10

Troubleshooting

Symptom

Circumstances

Possible Cause

(solution)

Fixture won’t turn on…

…after test button pressed

Sunlight interfering with communications (try again later 
in the day)
Too far away (get closer)
Programmer battery dead (replace batteries)
Programmer not aimed at EMS receiver (aim carefully)
Blown battery fuse (check wiring, replace battery fuse)

Fixture wiring problem (check fixture wiring for short/

open circuit)

Fixture won’t turn on…

…at night time

EMS programmed incorrectly (check programmer knob/
switch settings, reprogram EMS)
Blown battery fuse (check wiring, replace battery fuse)
Solar panel shaded, causing drained batteries & low-
voltage disconnect (prune trees, move pole)
Solar panel wiring problem caused drained batteries & 
low-voltage disconnect (check SOLAR PANEL wiring)

Fixture wiring problem (check fixture wiring for short/

open circuit)

Fixture turns off…

… in the middle of the night

EMS programmed to run for specific time after dusk. 

This may be correct operation. Please check with your 
Carmanah distributor.
Solar panel shaded, causing drained batteries & low-
voltage disconnect (prune trees, move pole)

Fixture turns on…

… during the day

EMS not programmed, or programmed incorrectly 
(check programmer knob/switch settings, reprogram 
EMS)
Solar panel wiring open circuit causing system to think it 
is night. Check Solar panel wires & connectors.

Fixture dim…

… during the night

EMS programmed to run for specific time after dusk. 

This may be correct operation. Please check with your 
Carmanah distributor
Solar panel shaded, causing drained batteries & low 
voltage disconnect (prune trees, move pole)

 Green light on (night mode)...

… during the day

Solar panel wires not connected properly (check Solar 
panel wires & connectors)

 Green light flashing (night mode)...

… during the night

Short between battery & Solar panel wiring (check all 
wiring)

Summary of Contents for EG320

Page 1: ...USER MANUAL MANUAL DEL USUARIO MANUEL DE L UTILISATEUR Model Modelo Modèle EG320 EG340 EG320 EG340 USER MANUAL ...

Page 2: ...d electrical codes Adherence to the National Electrical Code NEC is mandatory Non adherence to code may void the warranty Safety and Usage Precautions WARNING Batteries are shipped fully charged Use extreme caution when handling the batteries as they are capable of generating hazardous short circuit currents Remove all jewelry bracelets metal strap watches etc before attempting to handle the batte...

Page 3: ...nstallation 5 EG320 EG340 Programmer 6 Setting brightness and Programming 7 Installing the current setting resistor 7 Programming using the EG320 EG340 Programmer 7 Testing the system 8 EMS Indicator Lights 9 Maintenance Product Care 10 Fuse Replacement 10 Battery Replacement 10 Troubleshooting 11 Specifications 13 Warranty 14 NOTE Changes or modifications to Carmanah equipment not expressly appro...

Page 4: ... lighting Features and Functionality The following components make up these products EG320 EG340 Solar Engine consisting of Energy Management System EMS Chassis assembly Solar panel s Solar panel rails 2 Batteries LED fixture s EG320 EG340 programmer The solar panel s and EMS work together to charge the batteries during the day At night the EMS controls the flow of power from the batteries to the ...

Page 5: ... and installed onto the pole using a crane and bucket truck The fixture wires are routed and the fixture installed The unit is programmed and tested Accessory installation kits are available and recommended to facilitate system installation The kits consists of lifting straps shackles and a solar panel connector disassembly tool The part numbers are EG320 20 degree install kit Carmanah part 65937 ...

Page 6: ...pre configured with the correct settings for your application If the knobs or switches get moved acci dentally return them to the positions indicated by the faceplate label NOTE The EG320 EG340 uses two way communication between the programmer and EMS Therefore each EG320 EG340 EMS must be programmed one at a time Problems arise when more than one EMS is in range during programming The programmer ...

Page 7: ...ed by pulling the resistor holder out through the access hole under the EMS removing the cap inserting the resistor and replacing the cap The current setting resistor can be inserted into the holder in any orientation Make sure it is seated firmly in the electrical contacts Programming using the EG320 EG340 Programmer The EG320 EG340 Programmer is used to upload program the operating profile into ...

Page 8: ...uch with communications See the Troubleshooting section if the fixture still will not turn on EMS Indicator Lights The EG320 EG340 EMS has three indicator lights which are visible from the ground at night On bright days the lights may be difficult to see from the ground and a pair of binoculars can be used to see the lights do not look at the sun directly when operat ing binoculars The following t...

Page 9: ...y have caused the fuse to blow 3 Carefully reach into the enclosure to the right of the EMS above the Carmanah symbol and pull out the fuse holder 4 Pull the fuse holder apart and check the fuse 5 Replace a blown fuse with the spare fuse supplied If additional fuses are required use the following replacement fuses or equivalent EG320 Littelfuse part 0314015 EG340 Littelfuse part 0314030 Battery Re...

Page 10: ...disconnect check SOLAR PANEL wiring Fixture wiring problem check fixture wiring for short open circuit Fixture turns off in the middle of the night EMS programmed to run for specific time after dusk This may be correct operation Please check with your Carmanah distributor Solar panel shaded causing drained batteries low voltage disconnect prune trees move pole Fixture turns on during the day EMS n...

Page 11: ...re wiring Red light flashing during the night EMS senses that fixture current is too high check fixture wiring Red light on during the night Battery low voltage condition due to incorrect EMS programming solar panel shading or battery wear out check programmer knob switch settings reprogram EMS All 3 lights 1 green 2 reds pulsing during programming This is normal behaviour Can t program with progr...

Page 12: ...service depart ment please have the serial number of your system available located on EMS or sales order number a brief description of the problem as well as all details of the installation To contact Carmanah s Customer Service Department Mail Carmanah Technologies Corporation 250 Bay Street Victoria BC Canada V9A 3K5 Phone 1 250 380 0052 877 722 8877 Toll Free in U S and Canada Fax 1 250 380 006...

Page 13: ...Email customerservice carmanah com Toll Free 1 877 722 8877 US Canada Worldwide 1 250 380 0052 Fax 1 250 380 0062 Web carmanah com A version for mobile devices can be downloaded at carmanah com or scan the code to the right using a QR reader ...

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