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Using your Care Innovations Link personal response system
Making a help call
Press the black button on the personal help button or red HELP button on the home base.
The base unit will announce ‘Do not worry your alarm telephone is dialing for assistance’.
You will then hear beeps and tones while the base unit connects to the Care Innovations
Response Center. When connected a Response Center operator will speak to you and
provide the assistance you require.
Cancelling a help call on the home base
You can cancel help calls with the green RESET button on the home base. The base unit
will announce, ‘The emergency call has been cancelled’.
If you trigger a help call by pressing the red HELP button on the home base by accident,
wait 5 seconds (after the initial help button is pressed) and then press the green RESET
button. This built-in delay prevents false cancellation of a help call.
Help calls made from a personal help button can be cancelled immediately by pressing
the green RESET button on the home base.
