Cardinal Detecto DM15, Operation Manual, Page: 11 / 12

Page 7
ERROR AND STATUS DISPLAYS
The DM15 Price Computing Scale is equipped with a diagnostic software program that tests
various portions of the instrument's circuitry and verifies proper operation. Should a problem
be detected, an error or status message will be displayed alerting the operator to that
condition. The following lists these error messages and their meanings.
Display Meaning
OCAP
Over Capacity - Indicates the scale weight capacity has been exceeded.
Lo Bat
Low Battery - Indicates the internal battery requires charging.
ErrE
E EPROM error
ErrH
Zero value too high
ErrL
Zero value too low
ErrS
Keypad error
BEFORE YOU CALL FOR SERVICE
Your DM15 Price Computing Scale has been designed to provide you with years of trouble-
free operation. In spite of this, troubles sometimes happen. Before calling for service
assistance you should make some initial checks to verify that a problem does exist. The
following describes several types of symptoms along with suggested remedies.
PROBLEM POSSIBLE SOLUTIONS
Display does not turn on AC Operation:

Is the AC power cord fully inserted into the wall receptacle?

Check wall receptacle for proper AC power. Try another
electrical appliance in the same receptacle. Does it work?

Check the circuit breaker.

Has there been power failure
Battery operation:

Check if battery is properly installed.

Is battery discharged? Recharge or replace battery.
Incorrect weight
displayed

Insure that the scale platform isn't touching an adjacent
object.

Have proper operation procedures been followed?
CARE AND CLEANING

DO NOT submerge the scale in water, pour or spray water directly on it.

DO NOT use acetone, thinner or other volatile solvents for cleaning.

DO clean the indicator with a damp soft cloth and mild non-abrasive detergent.

DO remove power before cleaning with a damp cloth.

DO clean and store the scale in a plastic bag (in a dry environment) if the scale is not
going to be used for some time. A desiccant packet may be included to prevent
moisture build up.

DO recharge the internal battery every three months while in storage.