15
9. TROUBLESHOOTING
Call
the
CAPRESSO HELP LINE
at
1-800-767-3554
or
us at
for warranty
repair or replacement procedures.
• Coffee drips from the filter, when
the carafe is removed.
--> Ground coffee sits in the drip stop and
does not allow it to close properly.
--> Immediately replace the carafe and
remove the filter holder.
--> Clean filter holder under running
water and push the drip stop several
times to remove coffee particles.
--> Fill some water into the filter holder
and check if the drip stop closes properly.
• Ground coffee is flowing over the
GoldTone filter.
--> Coffee is ground too fine.
--> Use less coffee the next time.
(See section 2.2)
--> Use a paper filter (size 4).
• No steam.
--> Fill some water into the water
container. (See section 5.4)
--> Insert the water tank correctly.
--> Make sure the Steam Selector is
turned all the way to the Steam On
position.
• Steam is o.k. but there is no
frothed milk.
--> Make sure that all pieces of
the frothXpress System are tightly
connected. (See section 5.1)
--> The knob must sit parallel to
the joint. (See fig. 7.) and must be
totally inserted into the joint.
--> Check if the straw inside the
milk container lid sits tightly (fig. 12).
--> Check if there is enough milk
in the milk container.
• Volume of milk froth is too low or
frothing takes too long.
--> Make sure the knob sits
parallel to the joint. (See fig. 7)
--> Clean the steam nozzle, and
frothing sleeve. (See section 7.1).
--> Decalcify the coffee maker.
(See section 8 “Decalcifying.”)
--> Try a low fat or no fat milk.
Remember, the higher the fat
content in the milk, the lower
the amount of froth produced.
10. WARRANTY
This Limited One Year Warranty covers your
CAPRESSO CoffeeTEC machine, model
#471. This warranty is in effect for the period
described above from the date of the first
consumer purchase and is limited to the
United States of America.
This warranty
covers all defects in materials or
workmanship (parts and labor) including
UPS ground transportation for both
ways, if necessary.
This warranty does not cover:
• Any machine not distributed by
CAPRESSO within the United States.
• Any machine not purchased from an
authorized CAPRESSO dealer.
• Damaged caused by accident, abuse,
negligence, misuse, improper operation
or failure to follow instructions contained
in this manual.
• Any service or alteration performed by
an unauthorized person, company or
association.
• Loss of any loose parts.
• Damage caused by neglecting or omit-
ting cleaning and decalcifying.
Other limitations and exclusions:
Any implied warranties including
fitness for use and merchantability are lim-
ited in duration to the period of the
express warranty set forth above and no
person is authorized to assume for
Capresso any other liability in
connection with the sale of the machine.
Capresso expressly disclaims liability for
incidental and consequential damages
caused by the machine. The terms “inci-
dental damages” refers to the loss of the
original purchasers time, loss of the use of
the machine or other costs relating to the
care and custody of the machine. The
terms “consequential damages” refers to
the cost of repairing or replacing other
property which is damaged when this
machine does not work properly. The
remedies provided under this warranty are
exclusive and in lieu of all others. This
warranty gives you specific legal rights,
and you may also have other rights which
vary from state to state.
