Instruction manual WMi3000 / WMi3005
Please keep this instruction manual for future reference
31
TROUBLESHOOTING
Troubles
Reason
Solution
Washing machine
cannot start up
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “Start/Pause” is
pressed.
Check if button “On/Off” is pressed
Door cannot be
opened
Machine’s safety protection
design is working.
Disconnect the power.
Heating fault
NTC is damaged and heating
pipe is aging.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center
promptly.
Water leakage
The connection between inlet
pipe or outlet hose and tap or
washing machine is not tight.
Drain pipe in the room is blocked.
Check and fasten water pipes.
Clean up outlet hose and ask a
specialized person to repair it when
necessary.
Water is
overflowed from
the bottom of the
machine
The inlet pipe is not connected
firmly.
Outlet hose has water leakage.
Fix the inlet pipe.
Replace the drain hose.
Indicator or
display does
not light.
Power is disconnected.
PC board has problems.
Harness has connection
problem.
Check if the power is shut down and
power plug is connected correctly. If
not, please call up service line.
Detergent
residues in the
box
Washing powder is dampened
and agglomerated.
Clean and wipe the box.
Use liquid detergents or the
detergents special for drum.
Washing effects
are not good
The clothes are too dirty.
Insufficient detergent quantity.
Select a proper procedure.
Add the proper detergent quantity
according to the instructions in
detergent package
Abnormal noise
Great vibration
Check if the fixing (bolts) has been
removed. If cabinet is installed on the
solid and level floor. Check if there are
any barrettes or metal articles inside.
Check if the legs in the washing
machine are adjusted level.
