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6

Troubleshooting

Try the suggestions below to see if you can solve the problem before calling the service engineer.

Problem Possible 

cause 

The wine cabinet does 
not operate. 

The appliance is not plugged in. 
The appliance is switched off. 
The circuit breaker tripped or a fuse has blown. 

The wine cabinet is 
not cold enough.

Check the temperature control setting.
During hot weather a higher setting is needed. 
The door has been opened too often.
The door is not closed completely. 
The door gasket does not seal properly. 
There is insufficient empty space around the cabinet.

The wine cabinet
turns
on and off frequently 

The room temperature is hotter than normal. 
A large amount of un-cooled wine has been added. 
The door has been opened too often.
The door is not closed completely. 
The temperature control is not set correctly. 
The door gasket does not seal properly. 
There is insufficient empty space around the cabinet.

The wine cabinet
vibrates.

Check to ensure that the wine cabinet is level.

The wine cabinet
seems to make
too much noise. 

A slight rattling noise may come from the flow of the 
refrigerant,  which is normal.
As each cycle ends, you may hear gurgling sounds
caused by the flow of refrigerant. 
Contraction and expansion of the inside walls may
cause popping and crackling noises. 
The wine cabinet is not level.

The door will not 
close properly. 

The wine cabinet is not level.
The doors were reversed and not properly installed.
The gasket is dirty. 
The shelves are out of position. 

For technical advice or product service please call the helpline on: 

0844 800 3830 

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