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Cantek NR310-16, User Manual

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User Manual of Network Video Recorder 

 

17 

1.2

 

USB Mouse Operation 

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 

1.

 

Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 

2.

 

The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible 

reason may be that the two devices are not compatible, please refer to the recommended the device list from 

your provider. 

The operation of the mouse: 

Table 1. 3

 

Description of the Mouse Control 

Name 

Action 

Description 

Left-Click 

Single-Click 

Live view: Select channel and show the quick set menu. 

Menu: Select and enter. 

Double-Click 

Live view: Switch between single-screen and multi-screen. 

Click and Drag 

PTZ control: pan, tilt and zoom. 

Video tampering, privacy mask and motion detection: Select target area. 

Digital zoom-in: Drag and select target area. 

Live view: Drag channel/time bar. 

Right-Click 

Single-Click 

Live view: Show menu. 

Menu: Exit current menu to upper level menu. 

Scroll-Wheel 

Scrolling up 

Live view: Previous screen. 

Menu: Previous item. 

Scrolling down 

Live view: Next screen. 

Menu: Next item. 

Summary of Contents for NR310-16

Page 1: ...Network Video Recorder User Manual ...

Page 2: ...erence received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked ...

Page 3: ...nit is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the batt...

Page 4: ...finition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI technology VGA is the trademark of IBM UPnPTM is a certification mark of the UPnPTM Implementers Corporation Other names of companies and product contained in this manual may be trademarks or registered...

Page 5: ...manual are for reference only This manual is applicable to the models listed in the following table Series Models NR310 series NR310 4 NR310 8 NR310 16 NR31P series NR31P4 4 NR31P8 8 NR31P8 16 Note This product has default user name and password credentials for first time access You must change these default credentials to protect against unauthorized access to the product ...

Page 6: ... live view Motion detection video tampering VCA Video Content Analysis alarm video exception alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management Up to 2 SATA hard disks can be connected Each disk with a maximum of 4TB storage capacity 8 network disks 8 NAS ...

Page 7: ...n system is abnormal Other Local Functions Operable by front panel depends on model mouse and remote control Three level user management admin user is allowed to create many operating accounts and define their operating permission which includes the limit to access any channel Operation alarm exceptions and log recording and searching Manually triggering and clearing alarms Import and export of de...

Page 8: ...tart and shutdown Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control depending on models Remote JPEG capture Two way audio and voice broadcasting Embedded WEB server ...

Page 9: ...1 Introduction of Live View 37 3 2 Operations in Live View Mode 38 3 2 1 Front Panel Operation on Live View 38 3 2 2 Using the Mouse in Live View 38 3 2 3 Quick Setting Toolbar in Live View Mode 39 3 3 Adjusting Live View Settings 42 3 4 User Logout 44 Chapter 4 PTZ Controls 45 4 1 Configuring PTZ Settings 46 4 2 Setting PTZ Presets Patrols Patterns 48 4 2 1 Customizing Presets 48 4 2 2 Calling Pr...

Page 10: ... 7 1 Backing up Record Files 93 7 1 1 Quick Export 93 7 1 2 Backing up by Normal Video Search 94 7 1 3 Backing up by Event Search 98 7 1 4 Backing up Video Clips 100 7 2 Managing Backup Devices 102 Chapter 8 Alarm Settings 105 8 1 Setting Motion Detection Alarm 106 8 2 Setting Sensor Alarms 108 8 3 Detecting Video Loss Alarm 111 8 4 Detecting Video Tampering Alarm 112 8 5 Detecting VCAAlarm 114 8 ...

Page 11: ... HDD Error Alarms 154 Chapter 11 Camera Settings 155 11 1 Configuring OSD Settings 156 11 2 Configuring Privacy Mask 157 11 3 Configuring Video Parameters 158 Chapter 12 NVR Management and Maintenance 159 12 1 Viewing System Information 160 12 1 1 Viewing Device Information 160 12 2 Searching Export Log Files 161 12 3 Importing Exporting IP Camera Info 165 12 4 Importing Exporting Configuration Fi...

Page 12: ...User Manual of Network Video Recorder 11 List of Compatible IP Cameras 186 ...

Page 13: ...User Manual of Network Video Recorder 12 Chapter 1 Introduction ...

Page 14: ...wn button is used to speed up and slow down recorded video The Left and Right button will select the next and previous record files In Live View mode these buttons can be used to cycle through channels In PTZ control mode it can control the movement of the PTZ camera ENTER The ENTER button is used to confirm selection in any of the menu modes It can also be used to tick checkbox fields In Playback...

Page 15: ...e front panel See Table 1 2 Table 1 2 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Switch to the corresponding channel in Live view or PTZ Control mode Input numbers and characters in Edit mode Switch between different channels in the Playback mode 4 EDIT Button Edit text fields When editing ...

Page 16: ...ey beep In PTZ Control mode the MENU button will start wiper if applicable In Playback mode it is used to show hide the control interface 11 PREV Button Switch between single screen and multi screen mode In PTZ Control mode it is used to adjust the focus in conjunction with the A FOCUS button 12 DIRECTION Button Navigate between different fields and items in menus In the Playback mode the Up and D...

Page 17: ...ps 1 Go to Menu Settings General More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Press the DEV button on the remote control 4 Enter the NVR ID you set in step 2 5 Press the ENTER button on the remote If the Status indicator on the front panel turns blue the remote control is operatin...

Page 18: ...ovider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in D...

Page 19: ...od Description Figure 1 3 Soft Keyboard Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description English Capital English Numbers Symbols Lowercase Uppercase Backspace Space Enter Exit ...

Page 20: ...tor for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Power Switch Switch for turning on off the device Figure 1 5 With POE series Table 1 5 Description of Rear Panel Interfaces No Item Description 1 Power Supply 48V DC powe...

Page 21: ...cal video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Power Switch Switch for turning on off the device 10 Network Interfaces with PoE function Network interfaces for the cameras and to provide power over Ethernet ...

Page 22: ...User Manual of Network Video Recorder 21 Chapter 2 Getting Started ...

Page 23: ... indicating the device gets the power supply 2 Turn on the power switch on the rear panel if the device starts up for the first time The Power indicator LED should turn blue indicating that the unit begins to start up 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD stat...

Page 24: ...User Manual of Network Video Recorder 23 Steps 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR ...

Page 25: ...t moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to enter the Login window as shown in Figure 2 4 Figure 2 4 Login Window 3 Enter the admin password By default the password is 12345 4 To change the admin password check the New Admin Password checkbox En...

Page 26: ...hown below Figure 2 6 Network Configuration For the models which have the PoE or built in switch network interfaces the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built in switch network interface of the NVR 7 Click Next button after you configured the network parameters which takes you to the HDD Management window shown in Figure 2 7 ...

Page 27: ... Click Next button You enter the Adding IP Camera interface 10 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 8 Search for IP Cameras 11 Click Next button Configure the recording for the searched IP Cameras Figure 2 9 Record Settings 12 Click Copy to copy the settings to other channels as shown in Figure 2 10 ...

Page 28: ...User Manual of Network Video Recorder 27 Figure 2 10 Copy Record Settings 13 Click OK to complete the startup Setup Wizard ...

Page 29: ... cameras to the connection list of the device Before you start Ensure the network connection is valid and correct For detailed checking and configuring of the network please see Chapter Checking Network Traffic and Chapter Configuring Network Detection OPTION 1 Steps 1 Right click the mouse when you in the live view mode to show the right click menu Figure 2 11 Right click Menu 2 Select Add IP Cam...

Page 30: ...n click the icon to get the exception information of camera Advanced settings of the camera Delete the IP camera 4 To add other IP cameras 1 Click the Custom Adding button to pop up the Add IP Camera Custom interface Figure 2 13 Custom Adding IP Camera Interface 2 You can edit the IP address protocol management port and other information of the IP camera to be added 3 Click Add to add the camera O...

Page 31: ...era The camera is connected you can click the icon to get the live view of the camera The camera is disconnected you can click the icon to get the exception information of camera Advanced settings of the camera 3 For the encoders with multiple channels only check the checkbox of Channel No in the pop up window as shown in the following figure and click OK to finish adding Figure 2 16 Selecting Mul...

Page 32: ...ng of the IP cameras Steps 1 Click the icon to edit the parameters you can edit the IP address protocol and other parameters Figure 2 17 Edit the Parameters 2 Click OK to save the settings and exit the editing interface To edit advanced parameters Steps 1 Drag the horizontal scroll bar to the right side and click the icon Figure 2 18 Network Configuration of the Camera 2 You can edit the network i...

Page 33: ...ce to enter the protocol management interface Figure 2 20 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol type of transmission and choose the transfer protocols Before customizing the protocol for the network camera you have to contact the manufacturer of the netw...

Page 34: ...refer to Figure 2 21 Figure 2 21 Protocol Setting 3 Choose the protocols you just added to validate the connection of the network camera 2 3 3 Editing IP Cameras Connected to the PoE or the Built in Switch Interfaces This section is applicable to models with POE interface only The PoE interfaces enable the NVR system to pass electrical power safely along with data on Ethernet cabling to the connec...

Page 35: ...oE interface so in this case the parameters of the camera cannot be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 9 1 Configuring General Settings for detailed information Figure 2 23 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manual while the current channel can be used as a normal ch...

Page 36: ...era Management interface Menu Camera Camera 2 Click the PoE Information tab to view the PoE status Figure 2 25 PoE Information Interface 3 You can see the PoE connection status the connected PoE port is displayed as and the disconnected one is displayed as Besides the power cunsumption of each port and all ports are also be clearly displayed ...

Page 37: ...User Manual of Network Video Recorder 36 Chapter 3 Live View ...

Page 38: ... screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection sensor alarm or VCA alarm Record manual record continuous record motion detection sensor alarm or VCA...

Page 39: ...by the models with front panel buttons only Table 3 2 Front Panel Operation in Live View Functions Front Panel Operation Show single screen Press the corresponding Alphanumeric button E g Press 2 to display only the screen for channel 2 Show multi screen Press the PREV FOCUS button Manually switch screens Next screen right down direction button Previous screen left up direction button Auto switch ...

Page 40: ...tch If the corresponding camera supports intelligent function the Reboot Intelligence option is included when right clicking mouse on this camera Figure 3 1 Right click Menu 3 2 3 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen Figure 3 2 Quick Setting Toolbar Table 3 4 De...

Page 41: ...last five minutes Digital Zoom can zoom in the selected area to the full screen You can left click and draw to select the area to zoom in as shown in Figure 3 3 Figure 3 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu Figure 3 4 Image Settings Preset You can set the image parameters like brightness contrast saturation and hue ...

Page 42: ...User Manual of Network Video Recorder 41 Figure 3 5 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 6 Live View Strategy ...

Page 43: ...e in this menu include Video Output Interface Designates the output to configure the settings for and only VGA HDMITM is selectable by default Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video output ...

Page 44: ... number to display the channel on the window If you do not want the camera to be displayed on the live view interface click the corresponding to stop it You can also click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting ...

Page 45: ...de and if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 3 9 Shutdown 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 46: ...User Manual of Network Video Recorder 45 Chapter 4 PTZ Controls ...

Page 47: ...g of the PTZ parameters should be done before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the RS 485 Settings button to set the RS 485 parameters Figure 4 2 PTZ General 3 Choose the camera for PTZ setting in the Camera dropdown list 4 Enter the parameters of the PTZ camera ...

Page 48: ...User Manual of Network Video Recorder 47 All the parameters should be exactly the same as the PTZ camera parameters 5 Click Apply button to save the settings ...

Page 49: ... and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the steps2 3 to save more presets You can click the Clear button to clear the location information of the preset or click the Clear All button to clear the location information of all the presets 4 2 2 Calli...

Page 50: ...ick the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point The key points are corresponding to the presets The presets can be set following the steps above in Customizing Presets Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 5 P...

Page 51: ... save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key pints for all patrols 4 2 4 Calling Patrols Purpose Calling a patrol makes the PTZ to move according the predefined patrol path Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PT...

Page 52: ...nding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PT...

Page 53: ...ar Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 10 PTZ Settings 2 Use the directional button to wheel the camera to the location where you want to set the limit and click the Left Limit or Right Limit button to link the location to the co...

Page 54: ...show the one touch function of the PTZ control Figure 4 11 PTZ Panel One touch 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect 4 2 9 One touch Park Purpose For some certain model of the speed dome it ca...

Page 55: ...e predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Park Preset 1 The dome moves to the predefined preset 1 location after the park time The park time can only be set through the speed dome configuration interface by default the value is 5s 4 Click the b...

Page 56: ...ce In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus...

Page 57: ...User Manual of Network Video Recorder 56 Chapter 5 Recording Settings ...

Page 58: ...Menu HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Configuring HDD Group for Recording Figure 5 2 HDD ...

Page 59: ...xpired time to 0 and then the file will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Enabling redundant record means you save the recording files in the redundant HDD See Chapter Configuring Redundant Recording Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are sele...

Page 60: ...hedule Figure 5 5 Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel Edit the schedule I In the message box you can choose the day to which you want to set schedule Figure 5 6 Recording Schedule Interface You can click the button ...

Page 61: ... the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 and Chapter 8 5 The VCA settings are only available to the smart IP cameras Repeat the above edit schedule steps to schedule recording for other days in the week You can click Copy to enter the Copy to interface to copy the schedule settings to other days V Click Ap...

Page 62: ... 5 9 Descriptions of the color icons II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 4 Click Apply to save the settings ...

Page 63: ...dule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot by the camera click Full Screen To clear the mot...

Page 64: ... Recorder 63 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording Schedule ...

Page 65: ...ps 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 12 Alarm Settings 2 Click Alarm Input tab and set the alarm parameters Figure 5 13 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Enable 4 Click Settings ...

Page 66: ... back to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 15 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Schedule setting interface For the detailed information of schedule configuration see Chapter Configuring Recording Schedule ...

Page 67: ...u Camera VCA The selected camera must support the VCA function Figure 5 16 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions Figure 5 17 VCA Alarm Handling 3 Select the channels which you want the motion detection event to trigger recording 4 Click Apply to save the settings 5 Edit the VCAAlarm Record Schedule For the d...

Page 68: ...g Steps 1 Enter the Manual settings interface Menu Manual Or press the REC SHOT button on the front panel Figure 5 18 Manual Record 2 Enable the Manual Record 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Green icon means that the channel is configured the record schedule After rebooting all ...

Page 69: ...ay Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 20 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Schedule sett...

Page 70: ...t the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 22 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 10 3 1 Setting HDD Property T...

Page 71: ...igure 5 23 Record Parameters 2 Select Camera you want to configure in the drop down list 3 Check the checkbox of Redundant Record 4 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 72: ...menu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 6 Choose the Channels which you want to save the record files in the HDD group 1 Select Advanced on the left bar 2 Cho...

Page 73: ...ort 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 5 27 Export Search Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to indicating that the file is locked The record files of which the recording is still not...

Page 74: ...re 5 30 HDD General Editing To edit HDD property you need to set the storage mode of the HDD to Group See Chapter Managing HDD Group 3 Set the HDD property to Read only 4 Click OK to save settings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can ...

Page 75: ...nual of Network Video Recorder 74 available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped ...

Page 76: ...User Manual of Network Video Recorder 75 Chapter 6 Playback ...

Page 77: ...k by channel Steps Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface Playback by channel 1 Enter the Playback interface Mouse right click a channel in live view mode and select Playback from...

Page 78: ...iew mode Pressing numerical buttons will switch playback to the corresponding channels during playback process 2 Playback management The toolbar in the bottom part of Playback interface can be used to control playing progress as shown in Figure 6 3 Figure 6 3 Playback Interface Click the channel s to execute simultaneous playback of multiple channels Figure 6 4 Toolbar of Playback ...

Page 79: ...t day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames 6 1 2 Playing Back by Time Purpose Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface M...

Page 80: ...ndicates the start end time of the record Table 6 2 Detailed Explanation of Playback by time Interface Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Speed...

Page 81: ...arched out by restricting event type e g alarm input and motion detection Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type edit the Start time and End time Here we take playback by motion as the example Figure 6 8 Motion Search Interface 4 Click Search button to get the search resul...

Page 82: ...on to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 10 Interface of Playback by Event ...

Page 83: ...Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames 6 1 4 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during playback You are also allowed to use video tag s to...

Page 84: ...s can be added to a single video file 3 Tag management Click button to check edit and delete tag s Figure 6 13 Tag Management Interface Steps 1 Select the Tag from the drop down list in the Playback interface 2 Choose channels edit start time and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command ...

Page 85: ...re 6 14 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured Figure 6 15 Interface of Playback by Tag Figure 6 16 Toolbar of Playback by Tag ...

Page 86: ...em will analyze the video containing the motion or VCA information mark it with green color and play it in the normal speed while the video without motion will be played in the 16 time speed The smart playback rules and areas are configurable Before you start To get the smart search result the corresponding event type must be enabled and configured on the IP camera Here we take the intrusion detec...

Page 87: ...mart search Stop Pause play Play Process bar Scaling up down the time line Playback type 3 Select a camera in the camera list and select a date in the calendar 4 Edit the smart search areas and rules 1 Click the button to enter the search area editing interface the smart search area is set as full screen by default Figure 6 19 Draw Area of Smart Search 2 Set the rules and areas ...

Page 88: ...he result will be displayed as in the progress bar of the Smart Playback interface Or you can click the button to clear all the set areas 5 Click the button to play Figure 6 20 Smart Search Result Playback progress bar use the mouse to click any point of the progress bar to locate specific frames 6 1 6 Playing Back by System Logs Purpose Play back record file s associated with channels after searc...

Page 89: ...ord file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Result of System Log Search 4 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process ...

Page 90: ... external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust the playback speed by clicking and Figure 6 21 Interface of External File Playback ...

Page 91: ...e and one click on the playback screen represents reverse playback of one frame It is also feasible to use button in toolbar Using the Front Panel for models with front panel buttons Rotate and hold the outer ring on Jog Shuttle counter clockwise or click the button to set the speed to Single frame One click on button one click on the playback screen or Enter button on the front panel represents p...

Page 92: ...k is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 1920 resolution reverse playback is supported Steps 1 Enter Playback interface Menu Playback 2 Check more than one checkboxes to select multiple channels and click to select a date on the calendar Figure 6 23 4 ch Synchronous Playback Interface 3 Click to play back the record fi...

Page 93: ...User Manual of Network Video Recorder 92 Chapter 7 Backup ...

Page 94: ...uration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Click on the Export button to start exporting Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR Figure 7 2 Quick Export using USB1 1 Stay in ...

Page 95: ...s such as USB devices USB flash drives USB HDDs USB writer and SATA writer Backup using USB flash drives and USB HDDs Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click Search button to enter the search result interface Figure 7 4 Normal Video Search for Backup 3 Select record files you want to back up Click to play the record file if you want to check it Check the ...

Page 96: ...t recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 7 6 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message box Export finished 5 Check backup result Choose the record file in Export interface and click...

Page 97: ...al 2 Set search condition and click Search button to enter the search result interface Figure 7 8 Normal Video Search for Backup 3 Select record files you want to back up Click button to play the record file if you want to check it Check the checkbox before the record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window ...

Page 98: ...e Refresh button Reconnect device Check for compatibility from vendor Figure 7 10 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop up message box Export finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record fi...

Page 99: ...ives USB HDDs USB writer and SATA writer Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select the alarm input No and time 3 Click Search button to enter the Search Result interface Event types contain Alarm Input Motion and VCA Figure 7 12 Event Search for Backup 2 Select record files to exp...

Page 100: ...e record file e g start time end time file size etc Figure 7 14 Event Details Interface 3 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also forma...

Page 101: ...1 4 Backing up Video Clips Purpose You may also select video clips to export directly during Playback using USB devices USB flash drives USB HDDs USB writer or SATA writer Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons and in the playback toolbar to start or stop clipping record file s 3 Click the to save the video clips Or the ...

Page 102: ...esh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 18 Export Video Clips Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished 5 Check backup result The Player player exe will be exported automatically during record file export ...

Page 103: ...All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface At least one record file shall be selected Figure 7 20 Result of Normal Video Search for Backup 3 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup dev...

Page 104: ...ries NVR 1 Enter Search Result interface of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface At least one channel shall be selected Figure 7 22 Normal Video Search for Backup 2 Select record files you want to back up Click Export All button to export all the recording files Or you can select recording files you want to back up and click ...

Page 105: ...agement Click Erase button if you want to erase the files from a re writable CD DVD There must be a re writable CD DVD when you make this operation If the inserted USB writer or DVD R W is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 24 USB Writer Management ...

Page 106: ...User Manual of Network Video Recorder 105 Chapter 8 Alarm Settings ...

Page 107: ...d and configured in full screen Click button and set alarm response actions Figure 8 1 Motion Detection Setup Interface 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 8 2 Set Trigger Camera of Motion Detection 4 Set up arming schedule of the channel 1 ...

Page 108: ...edule of Motion Detection 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it ...

Page 109: ... 8 4 Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm is input and click ...

Page 110: ...ions of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patro...

Page 111: ...User Manual of Network Video Recorder 110 inputs to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 112: ...d click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Arming Schedule of Video Loss 4 Select L...

Page 113: ...ndling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling act...

Page 114: ...et Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 115: ...a VCA The selected camera must support the VCA function Figure 8 13 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when a VCA alarm is triggered and click Apply to save the settings 4 Select Arming...

Page 116: ... button to copy an arming schedule to other days 5 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 8 7 Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the VCA alarm refer to step 6 of Chapter 8 2 Setting Sensor Alarms 7 Click the OK button to complete the VCA alarm settings of the channel ...

Page 117: ...ted Duplicated IP address Illegal Login Incorrect user ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE interface exceeds the maximum PoE power Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Exceptions Please refer to Chapter Setting Alarm Respon...

Page 118: ...uration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 16 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 17 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA and HDMITM monitor display in full screen the video image from the alarming ...

Page 119: ...nfiguration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 9 2 9 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button to set ...

Page 120: ... steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 20 Copy Settings of Alarm Output ...

Page 121: ...e alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 21 C...

Page 122: ...User Manual of Network Video Recorder 121 Chapter 9 Network Settings ...

Page 123: ...erface you can configure the following settings Working Mode NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server For the models which have the PoE interfaces the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or...

Page 124: ... to save and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 9 2 2 Configuring DDNS Purpose If your NVR...

Page 125: ...rver Settings Interface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 9 5 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 9 6 PeanutHull Settings Interface...

Page 126: ...the SIMPLEDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the SIMPLEDDNS server first and then enter the alias to the Device Domain Name in the NVR you can also enter the domain name directly on the NVR to create a new one Figure...

Page 127: ...fers to the Device Domain Name on the device or the Device Name on the SIMPLEDDNS server Example http www simpleddns com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www simpleddns com alias HTTP port in the address bar to access the device You can refer to Chapter 9 2 11 for the mapped HTTP port No OPTION 2 Access the devices via CMS Fo...

Page 128: ...2 Figure 9 12 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click the Apply button to save and exit the interface The time synchronization interval can be set from1 to...

Page 129: ...e center 9 2 5 Configuring Remote Alarm Host Purpose With a remote alarm host configured the NVR will send the alarm event or exception message to the host when an alarm is triggered The remote alarm host must have the Network Video Surveillance software installed Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the More Settings tab to enter the More Settings inter...

Page 130: ...ress must be the same as the NVR s multicast IP Figure 9 15 Configure Multicast 4 Click the Apply button to save and exit the interface The multicast function should be supported by the network switch to which the NVR is connected 9 2 7 Configuring RTSP Purpose The RTSP Real Time Streaming Protocol is a network control protocol designed for use in communication systems to control streaming media s...

Page 131: ... range of 2000 65535 and it is used for remote client software access The HTTP port is used for remote web browser access 9 2 9 Configuring Email Purpose The system can be configured to send an Email notification to all designated users if an alarm event is detected etc an alarm or motion event is detected or the administrator password is changed Before configuring the Email settings the NVR must ...

Page 132: ...he SMTP server Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Pictures Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is ...

Page 133: ...he router to which your device is connected When the network working mode of the device is set as multi address the Default Route of the device should be in the same network segment as that of the LAN IP address of the router Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface Figure 9 21 UPnP Settings Interface 3 Check c...

Page 134: ...the value of the other ports should be between 1 and 65535 and the value must be different from each other If multiple devices are configured for the UPnP settings under the same router the value of the port No for each device should be unique Figure 9 23 External Port Settings Dialog Box 3 Click Apply button to save the settings 4 You can click Refresh button to get the latest status of the port ...

Page 135: ... upper level menu 6 Click Apply button to save the settings 7 Enter the virtual server setting page of router fill in the blank of Internal Source Port with the internal port value the blank of External Source Port with the external port value and other required contents Each item should be corresponding with the device port including server port http port RTSP port and https port Figure 9 26 Sett...

Page 136: ...ser Manual of Network Video Recorder 135 Figure 9 27 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 137: ...t field of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 9 29 Figure 9 29 Testing Result of Network Delay and Packet Loss 9 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be e...

Page 138: ...is incorrect Figure 9 30 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 9 31 Figure 9 31 Packet Export Attention Up to 1M data can be exported each time 9 4 3 Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Steps ...

Page 139: ...If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 9 4 4 Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab ...

Page 140: ...39 Figure 9 34 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 141: ...User Manual of Network Video Recorder 140 Chapter 10 HDD Management ...

Page 142: ... HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 10 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 10 3 Confirm Initialization 4 Select the OK button to start initialization Figure 10 4 Status changes to Initializing 5 After t...

Page 143: ...User Manual of Network Video Recorder 142 Figure 10 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it ...

Page 144: ...terface as shown in Figure 10 7 Figure 10 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text fie...

Page 145: ...ct the IP SAN disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 10 9 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization ...

Page 146: ...User Manual of Network Video Recorder 145 Figure 10 10 Initialize Added NetHDD ...

Page 147: ...terface Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 10 11 Figure 10 11 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 10 12 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click ico...

Page 148: ...te R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as...

Page 149: ... W Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 150: ... 10 16 The NVR must be rebooted to enable the changes to take effect Figure 10 16 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the text fields of Max Record Capacity GB as shown in Figure 10 17 Figure 10 17 Configure Record Quota 5 You can copy the quota settings of the current camera to other cameras if required Click the ...

Page 151: ...with the same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record ...

Page 152: ...s displayed on the list as shown in Figure 10 19 Figure 10 19 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information interface Menu Maint...

Page 153: ... T information list as shown in Figure 10 21 Figure 10 21 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the checkb...

Page 154: ...ser Manual of Network Video Recorder 153 Figure 10 22 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 155: ...from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 10 23 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions Figure 10 23 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm outpu...

Page 156: ...User Manual of Network Video Recorder 155 Chapter 11 Camera Settings ...

Page 157: ...enu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 11 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Ap...

Page 158: ...acy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 11 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding...

Page 159: ... Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 11 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 160: ...User Manual of Network Video Recorder 159 Chapter 12 NVR Management and Maintenance ...

Page 161: ...ion 12 1 1Viewing Device Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device Figure 12 1 Device Information Interface ...

Page 162: ...an be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 12 2 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below ...

Page 163: ...ou can click the button of each log or double click it to view its detailed information as shown in Figure 12 4 And you can also click the button to view the related video files if available Figure 12 4 Log Details 6 If you want to export the log files click the Export button to enter the Export menu as shown in Figure 12 5 ...

Page 164: ...te new folder in the backup device or click the Format button to format the backup device before log export Please connect the backup device to NVR before operating log export The log files exported to the backup device are named by exporting time e g 20110514124841logBack txt To export all the log files Steps 1 Enter the Log Information interface Menu Maintenance Log Information Log Export 2 Clic...

Page 165: ...User Manual of Network Video Recorder 164 3 You can check the checkbox of the HDD 4 Click the Export button to export all the log files stored in the HDD ...

Page 166: ...ting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file select t...

Page 167: ...parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 7 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the ...

Page 168: ...tenance Upgrade 3 Click the Local Upgrade tab to enter the local upgrade menu as shown in Figure 12 8 Figure 12 8 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 12 5 2Upgrading by FTP Purpose Ensure the network connection of the PC running FTP server ...

Page 169: ...y as required Steps 1 Enter the Upgrade interface Menu Maintenance Upgrade 2 Click the FTP tab to enter the local upgrade interface as shown in Figure 12 9 Figure 12 9 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 170: ...u Maintenance Default Figure 12 10 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU NIC working mode default route and server port all other parameters of the device will be restored to factory default settings ...

Page 171: ...User Manual of Network Video Recorder 170 Chapter 13 Others ...

Page 172: ... following settings Language The default language used is English Resolution Select the resolution for the video output which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurable En...

Page 173: ...nter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 174: ... name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Output...

Page 175: ...r s MAC Address Level Set the user level to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the C...

Page 176: ...tput Local Shutdown Reboot Shutting down or rebooting the NVR Remote Configuration Remote Log Search Remotely viewing logs that are saved on the NVR Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration files Remote Camera Management Remote adding deleting and editing of the IP cameras Remote Serial Port Control Config...

Page 177: ...ting recorded files of the selected camera s 7 Click the OK button to save the settings and exit interface The provision of Remote Serial Port Control Remote Alarm Control and Local PTZ Control depends on different models Only the admin user account has the permission of restoring factory default parameters 13 4 2Deleting a User Steps 1 Enter the User Management interface Menu Configuration User 2...

Page 178: ...MAC address Check the checkbox of Change Password if you want to change the password and input the new one in the text field of Password and Confirm Admin You are only allowed to edit password and MAC address Check the checkbox of Change Password if you want to change the password and the input the correct old password and the new one in the text field of Password and Confirm 5 Click the OK button...

Page 179: ...User Manual of Network Video Recorder 178 Appendix ...

Page 180: ...NS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym fo...

Page 181: ...ble warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operation Guide for the HDD installation st...

Page 182: ...ct the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connected with IP camera and NVR Steps 1 Verify the IP camera ...

Page 183: ...odes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process Live view stuck when video output locally Possible Reasons a Poor netw...

Page 184: ...2 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command 3 Verify the hardware of the PC is good enough Simultaneously press Ctrl Alt and Delete to enter the windows task management interface as shown in the following figure Windows task management interface Select the Performance tab...

Page 185: ...annel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Verify the network between NVR and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the comma...

Page 186: ... condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process ...

Page 187: ...V3 13 16 AC 1280 1024 ARECONT AV8185DN 65172 1600 1200 AV1305M 65175 1280 1024 AV2155 65143 1600 1200 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV5105 65175 1920 1080 AXIS M1114 5 09 1 1024 640 M3011 ONVIF compatibility 5 21 704 576 Only AXIS is supported M3014 ONVIF compatibility 5 21 1 1280 800 P3301 ONVIF compatibility 5 11 2 768 576 Only AXIS is supported P3304 ONVIF compatibility 5 20 14...

Page 188: ...ild 131202 2048 1536 DS 2CD753F E I V5 1 0 build 131202 1600 1200 DS 2CD853F E V5 1 0 build 131202 1600 1200 DS 2CD8253F E I V5 1 0 build 131202 1600 1200 DS 2CD7253F EZH V5 1 0 build 131202 1600 1200 DS 2CD8153 E V5 1 0 build 131202 1600 1200 DS 2CD7153 E V5 1 0 build 131202 1600 1200 DS 2CD876BF E V4 0 3 build 120913 1600 1200 DS 2CD876MF E V4 0 3 build 120913 1600 1200 DS 2CD877BF V4 0 3 build ...

Page 189: ... 2 build140116 1280 960 DS 2CD2232 I3 I5 DS 2CD2332 I V5 1 2 build140116 2048 1536 DS 2CD2432F I V5 1 2 build140116 2048 1536 DS 2CD2532F I DS 2CD2632F I DS 2CD2732F I V5 1 2 build140116 2048 1536 DS 2CD2532F IS DS 2CD2632F IS DS 2CD2732F IS V5 1 2 build140116 2048 1536 DS 2CD3132 I DS 2CD3032 I DS 2CD3332 I DS 2CD3232 I3 I5 V5 1 2 build140116 2048 1536 DS 2CD2010 I DS 2CD2110 I DS 2CD2210 I DS 2C...

Page 190: ...build 140117 2048 1536 DS 2CD4012FWD DS 2CD4112FWD I DS 2CD4212FWD IS DS 2CD4312FWD IS DS 2CD6412FWD V5 1 3 build 140117 2048 1536 DS 2CD4212FWD I V5 1 3 build 140117 2048 1536 DS 2CD4026FWD SDI V5 1 3 build 140117 2048 1536 DS 2CD4026FWD V5 1 0 build 131202 1920 1080 DS 2CD6026FHWD V5 1 0 build 131202 1920 1080 DS 2CD6213F V5 1 0 build 131202 2048 1536 DS 2CD6223F V5 1 0 build 131202 1920 1080 DS...

Page 191: ...1012 1920 1080 DS 2CD9122 H V3 5 0 build131018 1920 1080 DS 2CD9131 V3 6 1 build140103 2048 1536 iDS 2CD9131 V3 6 1 build140103 2048 1536 DS 2CD9131K V3 6 1 build140103 2048 1536 iDS 2CD9131E V3 6 1 build140103 2048 1536 DS 2CD9111 B V3 5 0 build130906 1360 1024 DS 2CD9151A iDS 2CD9151A iDS 2CD9151A E V3 6 1 build140103 2448 2048 DS 2CD9120 H V3 6 1 build140103 1600 1200 DS 2CD9152 iDS 2CD9152 V3 ...

Page 192: ...5 1 0 build 131203 1280 960 DS 2DE5182 A A3 DS 2DE5184 A AE AE3 A3 D D3 DS 2DE5186 A AE DS 2DE7182 A DS 2DE7184 A AE D DS 2DE7186 A AE V5 1 0 build 131203 1280 960 DS 2DF1 5702 DS 2DF1 572 DS 2DM1 5702 DS 2DM1 572 DS 2DM1 5732 DS 2DF1 772 DS 2DM1 772 V4 1 6 build 130422 1280 720 DS 2DF1 77A DS 2DF1 570A DS 2DF1 573A DS 2DF1 57A V4 1 6 build 130422 1280 960 DS 2DF1 5734D DS 2DF1 574D DS 2DM1 574D D...

Page 193: ...6 1280 960 DS 6501HFI DS 6502HFI DS 6504HFI V1 0 1 build130607 704 576 DS 6501HFI SATA DS 6502HFI SATA DS 6504HFI SATA V1 0 1 build130607 704 576 DS 6508HFI DS 6516HFI V1 0 1 build130607 704 576 DS 6508HF SATA DS 6516HF SATA DS 6508HFI SATA DS 6516HFI SATA V1 0 1 build130607 704 576 DS 6501HCI DS 6502HCI DS 6504HCI DS 6501HCI SATA DS 6502HCI SATA DS 6504HCI SATA V1 0 1 build130607 704 576 DS 6508H...

Page 194: ...ta 2 21 1280 960 WV SW559 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW558 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW355 ONVIF compatibility Application 1 66 Image data 1 04 1280 960 WV SW352 ONVIF compatibility Application 1 66 Image data 1 04 800 600 WV SF342 ONVIF compatibility Application 1 66 Image data 1 06 800 600 WV SF332 ONVIF compatibility...

Page 195: ...0 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1 50 00 2048 1536 Vivotek IP7133 0203a 640 480 FD8134 ONVIF compatibility 0107a 1280 800 IP8161 ONVIF compatibility 0104a 1600 1200 IP8331 ONVIF compatibility 0102a 640 480 IP8332 ONVIF compatibility 0105b 1280 800 ZAVIO D5110 MG 1 6 03P8 1280 1024 F3106 M2 1 6 03P8 1280 1024 F3110 M2 1 6 01 1280 720 F3206 MG 1 6 ...

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