Canon W6400 Series, Service Manual

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Chapter 6
6-6
Install the roll media if there is none.
2. Media sensor
Check operation using SERVICE MODE>I/O DISPLAY, and replace if anything does not function normally.
3. Cable connection check
Replace the cable between the feed sensor and engine controller if the connection is not functioning normally.
4. Replace the engine controller.
5. Replace the system controller.
6.1.4.2 E0200D/ E02016/ Cut sheet end error
0008-6506
<Cause>
This is displayed when the media sensor cannot detect the cut sheet trailing edge, even after feeding the prescribed length during cut sheet loading.
This is displayed during printing when the media sensor has detected the cut sheet trailing edge at a different position from the media loading position.
<Probable problem locations>
Paper path, media sensor, engine controller and system controller
<Remedy>
1. Visual check
Remove any foreign objects adhering to the paper path and media sensor.
Replace the paper path if the feeding surface or sliding section of the paper path is damaged, deformed, or otherwise does not function normally.
2. Media sensor
Use SERVICE MODE>I/O DISPLAY to check operation, and replace if faulty.
3. Cable connection check
Replace the cable between the media sensor and engine controller if the connection is not functioning normally.
4. Replace the engine controller.
5. Replace the system controller.
6.1.4.3 E0200A/ E0200B/ E0200C/ E0200E/ E0200F/ E02010/ E02017/E02018/ Registration sensor error
0008-6507
<Cause>
This is displayed when the light intensity of the registration sensor could not be adjusted during media loading.
This is displayed when the registration sensor has detected a media loading position error during detection of the media right edge.
This is displayed when the registration sensor could not detect the media leading edge during detection of the media leading edge.
This is displayed when the registration sensor has detected a media smaller than the prescribed size during media loading.
This is displayed when the registration sensor has detected a media larger than the prescribed size during media loading.
This is displayed when the registration sensor detects slanting that exceeds the prescribed amount during media loading.
This is displayed when the registration sensor could not detect the media right edge during media loading.
This is displayed when the registration sensor could not detect the media left edge during media loading.
<Probable problem locations>
Media, media loading procedure, paper path, registration sensor, carriage relay PCB, engine controller and system controller
<Remedy>
1. Media check
Replace any media that have printing or soiling at the detection position or that are outside the prescribed size.
2. Media loading check
Reload the media if there is anything abnormal about the media loading status.
3. Visual check
Remove any foreign objects adhering to the registration sensor.
4. Registration sensor
Use SERVICE MODE> DISPLAY> SYSTEM> SIZE CR to check the reading of the registration sensor. Replace if it is not functioning normally.
5. Cable connection check
Replace the cable between the registration sensor and carriage relay PCB if the connection is not functioning normally.
6. Replace the carriage relay PCB.
7. Cable connection check
Replace the cable between the carriage relay PCB and engine controller if the connection is not functioning normally.
8. Replace the engine controller.
9. Replace the system controller.
6.1.4.4 E02015/ Cutter error
0008-6508
<Cause>
This is displayed when the registration sensor could not detect the media leading edge during detection after cutting of the roll media.
<Probable problem locations>
Media, registration sensor, cutter unit, engine controller and system controller
<Remedy>
1. Media check
Replace any media that have printing or soilling at the detection position or that are outside the prescribed.
2. Registration sensor error
If the errors E0200A, E0200B, E0200C, E0200E, E0200F, E02010, E02017, or E02018 are displayed during a printer operation other than media cutting,
see Registration sensor error.
3. Visual check
Remove any foreign matter and resolve any other problems affecting the cutter unit.
Replace cutter unit if it is damaged, deformed or otherwise malfunctioning.
4. Replace the engine controller
5. Replace the system controller