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Safety Precautions

Installation Precautions

 

Warning

Do not install in the following places:

 

•  Places in strong direct sunlight, near heat-generating objects, or locations subject to 

high temperatures 

•  Places near fire sources or flammable solvents (alcohol, thinner, fuel, etc.) 

•  Places subject to oily smoke or steam 

•  Confined or enclosed places

Failure to do so may result in fire or electric shock.

•  

 Insulate the ends of cables you are not using.

Failure to insulate will cause fire or electric shock.
Notes on Power Supply

•  

 Only use the dedicated AC Adapter (sold separately) for AC power.

•  Do not set any heavy objects on the power cable (or the LAN cable for a PoE+/PoE 

power supply).

•  Do not pull, forcibly bend, scratch, or modify the power cable (or the LAN cable for a 

PoE+/PoE power supply). 

•  

 Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.

Failure to do so may result in fire or electric shock.

 

Caution

For installation or inspection of this camera, consult the dealer where you purchased 

the product.

 

•  This installation should be made by a qualified service person and should conform to 

all local codes. 

•  When installing, make sure the surface is capable of withstanding the total weight of the 

camera and accessories, and that it is sufficiently reinforced.

•  Be sure to use installation screws designed for the type of surface the camera is to be 

installed. 

•  Periodically check the parts and screws for rust and loosening, in order to prevent 

injuries and equipment damage due to falling items.

•  Do not install in unstable places, places subject to significant vibration or impact, or 

places subject to salt damage or corrosive gas.

•  Do not install in places subject to strong winds.

•  Do not install where snow can accumulate directly on the camera.

•  Be sure to attach the safety wire when installing the camera.

Failure to do so may result in the camera falling or other accidents.

•  Do not touch the edges of metal parts with bare hands.

•  Take care not to catch your fingers when installing.

Failure to do so may result in injuries.

•  

 Avoid looking directly at the infrared illumination at close distances for long 

periods of time.

Intense infrared illumination can cause eye damage.

Caution

•  Do not install on an unstable surface.

•  After turning off the power, do not turn the power on again for at least five seconds.

•  Take measures to remove static electricity before performing any procedures.

•  If there is condensation, please wait to power on, until the condensation dissipates.

•  Please waterproof and dust-proof camera as necessary, when installing outdoors.

Failure to do so may result in malfunctions.

•  Take care not to damage wiring or piping.

Failure to do so may result in damage to peripheral items.

 Important

•  We recommend the installation of a lightning arrester (a surge protection device) as a measure against 

failures caused by lightning strikes. Please refer to our website for details.

Precautions for Installing the Camera Outdoor

When installing the camera outdoors, observe the following precautions 

to retain waterproof/dustproof capabilities.

.

•  Waterproof the cable connections and the ends of cables you are 

not using, including their connectors.

• ・When mounting the camera onto a wall or other upright surface, 

position the cables straight down to prevent rain infiltration.

• ・ If wiring by connecting the camera to the composite pipe, bridge 

the gap using the conduit box (sold separately). When connecting 

the conduit box and the pipe, apply silicon sealant as necessary 

to seal it tightly after attaching the pipe to prevent rain infiltration.

Precautions for Use

 

Warning

•  If you discover defective conditions such as smoke, strange sounds, heat or strange 

odors, immediately stop using the camera and contact your nearest dealer.

Fire or electric shock may result from continued use of the product.

•  If thunder starts, stop installation or inspection etc. and do not touch the camera or 

continue connecting the cable.

•  Do not disassemble or modify the camera.

•  Do not damage the connecting cable.

•  Do not insert foreign objects such as water or metal into the camera.

•  Do not use flammable sprays near the camera.

•  Do not leave LAN cables, external power supply, or the power connector for the AC 

adaptor (

sold separately

) connected when the camera is not in use for long periods.

•  Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning 

the camera.

Failure to do so may result in fire or electric shock.

Rebooting/Resetting the Camera

 Rebooting

To reboot the camera by turning its power off and on, 

open the memory card cover and press the reboot 

switch.

 Note

Rebooting can be done from the camera settings page 
as well (please refer to the “Operation Guide” > “Setting 
Page” > “Maintenance”).

 Resetting

To reset the camera to its factory default settings, press 

the reset switch and the reboot switch while checking 

the LED in the following order.

1) Hold the reset switch down, and press the reboot 

switch with a pointed object.

2) After holding down the reset switch for at least three 

seconds, release the reboot switch.

3) After the LED starts to blink, release the reset switch.  

When the blinking has stopped, the unit has finished 

resetting.

LED

Reset switch

Reboot switch

Once this has been completed, close the memory card cover and tighten the screws with the 

dedicated wrench.

Connecting the Camera

Power Connection

Power can be supplied to the camera in the three ways described below. Please be sure to read

the user manual for the dedicated power supply before use.

 Note

•  Power supply should conform to all local codes.
•  The power supply should also comply with IEC/UL60950-1 (SELV/LPS) standards.

 PoE+

 /PoE (Power over Ethernet)

Power can be supplied to the camera by using a LAN cable connected to a PoE HUB that 

conforms to the IEEE802.3at Type 2 (PoE+)/Type 1 (PoE) standard.

 Important 

•  Check with your dealer for more information about PoE+/PoE HUB and Midspan technology. 

Midspan (a LAN cable power supply device) is a device that, like a PoE+/PoE HUB, supplies power to 
the camera via a LAN cable.

•  Some PoE+/PoE HUBs allow the limitation of currents for each port, but applying limits may interfere 

with performance. If using this type of PoE+/PoE HUB, do not limit the operating current.

•  Some PoE+/PoE HUBs have limits for the total current consumption for the ports which can interfere with 

performance when multiple ports are in use. For more information, check the instruction guide for your 
PoE+/PoE HUB.

•  

 When the camera is connected to both a PoE+/PoE HUB and an external power supply (12 V 

DC or 24 V AC), power will be supplied in the following order of precedence. 
External power supply (24 V AC) > PoE+/PoE HUB > External power supply (12 V DC) 
However, when connecting power from both, certain combinations could cause problems such as 
unstable network connections. If a problem arises, either set the PoE+/PoE HUB power supply to 
“disabled” or use the optional AC adaptor as the external power supply.

 External Power Supply 

12 V DC or 24 V AC input can be used. Use the included interface cable to connect to the camera 

power connection terminal.

1
3

1: BROWN  Power 24 V AC / 12 V DC non-polar
2: BLUE 

Power 24 V AC / 12 V DC non-polar

3: GREEN  FG (frame ground)

12 V DC can be connected in a non-polar configuration.

 Important 

•  The power supply should be within the following voltage range.
•  24 V AC:  Voltage fluctuation within ±10% of 24 V AC (50 Hz or 60 Hz ±0.5 Hz or less)   

Current supply capacity of at least 1.0 A per camera

•  12 V DC:  Voltage fluctuation within ±10% of 12 V DC  Current supply capacity of at least 1.5 A per camera
•  When using a 12 V DC battery power supply, be sure to connect resistors of at least 0.5 – 1.0 

Ω

/20 W in 

series to the power line.

•  For an external power supply, use a double-insulated device.

Recommended Power Cables [Reference]

Cable (AWG)

24

22 

20

18

16

12 V DC maximum cable length   m  

(ft.)

5

(16.4)

9

(29.5)

14

(45.9)

23

(75.5)

32

(105.0)

24 V AC maximum cable length   m  

(ft.)

11

(36.1)

18

(59.1)

29

(95.1)

46

(150.9)

64

(210.0)

Please use UL cable (UL-1015 or equivalent) for 12 V DC or 24 V AC wiring. 

 AC Adapter 

Please use the dedicated AC Adapter (sold separately).

Remove the power connector attached to the AC adaptor, then connect the power interface cable 

from the power connector included in the package, as shown in the following diagram. Wrap the 

cable connection with waterproof tape.

Specifications

Please refer to the installation procedures or the Appendix – Specifications for specifications not 

listed below.

Camera

Lens 

2.4x optical zoom (4x digital zoom) lens (electric drive)

Viewing Angle 

For 16:9 aspect ratios

   

   Horizontal: 113.4° (W) – 46.5° (T)

   

   Vertical: 61.4° (W) – 26.2° (T)

   

For 4:3 aspect ratios

   

   Horizontal: 113.4° (W) – 46.5° (T)

   

   Vertical:  83.0° (W) – 34.9° (T)

Min. Subject Illumination 

 

   

Day Mode (color):

   

   0.02 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

Night Mode (monochrome):

   

   0 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off, 50IRE with IR lamp on)

   

   0.001 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   
   

Day Mode (color):

   

   0.02 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

Night Mode (monochrome):

   

   0.001 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

Pan Angle Range 

344° (±172°)

Tilt Angle Range 

93° (-3° – +90°)  Camera is at 0° when attached to the ceiling and facing straight down, and 

90° when at a horizontal position.

Rotation Angle Range  344° (±172°)

Interface

Network Terminal 

LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex))

Audio Input Terminal 

   3.5 mm ( 0.14 in.) mini-jack connector (monaural)

(Common LINE IN & MIC IN)   

LINE IN (connect to an amplifier microphone) or 

   

 

MIC IN (connect to a microphone w/o amplifier)

   

 

Switch LINE IN/MIC IN in the setting page.

Audio Output Terminal  

   3.5 mm ( 0.14 in.) mini-jack connector (monaural)

(LINE OUT) 

 

LINE OUT (connect to an amplifier speaker)

External Device I/O Terminal 

   Input x 2, Output x 2

Memory Card * 

SD Memory Card, SDHC Memory Card, SDXC Memory Card Compatible. 

   

Recorded Content: Log, Video (Event, Manual, ONVIF, Timer, Upload)

   

 Frame Rate:  Max. 1 fps (JPEG) 

Max. 30 fps (H.264)

*  Use CLASS 10 cards. Cards under CLASS 10 may not have sufficient performance for tasks 

such as video recording.

Others

Operating Environment 

   Temperature

   

 

   Operating Temperature Range (including direct sun exposure) :

   

 

      AC, PoE+: -50°C – +55°C (-58°F – +131°F)

   

 

      DC, PoE: -10°C – +55°C (+14°F – +131°F)

   

 

   Start-up Temperature Range (including direct sun exposure) :

   

 

      AC, PoE+: -30°C – +55°C (-22°F – +131°F)

   

 

      DC, PoE: -10°C – +55°C (+14°F – +131°F)

   

 

Humidity: 5% – 85% (without condensation)

   

  Temperature

   

 

   Operating Temperature Range (including direct sun exposure) :

   

 

      PoE: -10°C – +55°C (+14°F – +131°F)

   

 

Humidity: 5% – 85% (without condensation)

Storage Environment   Temperature: -30°C – +60°C (-22°F – +140°F)  

Humidity: 5% – 90% (without condensation)

Installation Method 

Ceiling mount/Surface mount

Power Supply 

   PoE:  PoE power supply via LAN connector (IEEE802.3at Type1/Type2 compliant)

   

 

AC Adapter: PA-V18 (100 – 240 V AC) (sold separately)

   

 

External power source: 24 V AC/12 V DC

   

  PoE: PoE power supply via LAN connector (IEEE802.3at Type1 compliant)

Power Consumption 

   PoE+: Max. approx. 21.2 W*

1

   

 

PoE: Max. approx. 10.1 W*

2

   

 

AC Adapter PA-V18:  Max. approx. 12.8 W (100 V AC)  

Max. approx. 12.8 W (240 V AC)

   

 

DC: Max. approx. 11.1 W

   

 

AC: Max. approx. 22.2 W

   

 

*

1

 Class 4 power sourcing equipment (requests 30.0 W)

   

 

*

2

 Class 0 power sourcing equipment (requests 15.4 W)

   

  PoE: Max. approx. 7.4 W*

   

 

* Class 0 power sourcing equipment (requests 15.4 W)

Weight 

   Approx. 2120 g (4.68 lb.)

   

  Approx. 2040 g (4.50 lb.)

Dust-resistant/
Waterproof Specification  IP66 rated

Only for European Union and EEA (Norway, Iceland and Liechtenstein)

These symbols indicate that this product is not to be disposed of with your household waste, 

according to the WEEE Directive (2012/19/EU), the Battery Directive 

(2006/66/EC) and/or national legislation implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in 

accordance with the Battery Directive, this indicates that a heavy metal 

(Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or 

accumulator at a concentration above an applicable threshold specified in 

the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized 

one-for-one basis when you buy a new similar product or to an authorized collection site for 

recycling waste electrical and electronic equipment (EEE) and batteries and accumulators. 

Improper handling of this type of waste could have a possible impact on the environment and 

human health due to potentially hazardous substances that are generally associated with EEE. 

Your cooperation in the correct disposal of this product will contribute to the effective usage of 

natural resources. 
For more information about the recycling of this product, please contact your local city office, 

waste authority, approved scheme or your household waste disposal service or visit www.

canon-europe.com/weee, or www.canon-europe.com/battery.

CANON INC.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON EUROPA N.V. 

Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands

AC Adapter

Power Interface 

Cable

Black

Brown

Blue

Green

White

External Device I/O Terminals 

External device I/O terminals consist of two input and output systems each. The Viewer can be 

used to check external device input status and control output to an external device (Please refer 

to the “Operation Guide” > “External device output operation” and “Event display panel.”).

Use the included I/O interface cable to connect to external device input/output terminals.

1

8

1: BROWN   External device input 1 IN1 (+)
2: BLACK   External device input 1 IN1 (-)
3: RED  

External device input 2 IN2 (+)

4: BLACK   External device input 2 IN2 (-)
5: ORANGE  External device output 1 OUT1
6: YELLOW   External device output 1 OUT1
7: GREEN   External device output 2 OUT2
8: BLUE  

External device output 2 OUT2

 External Device Input Terminals (IN1, IN2)

External device input terminals consist of two sets (IN1, IN2) of two terminals, with the negative

terminals connected to the camera interior GND. Connecting cables to the positive and negative 

terminals and opening or closing the circuit notifies the Viewer.

 Important

•  When connecting sensors and switches, connect terminals that are electrically isolated from the 

respective power and GND. 

 External Device Output Terminals (OUT1, OUT2)

External device output terminals consist of two sets (OUT1, OUT2) of two terminals. The sets 

have no polarity. Controls from the Viewer can be used to open and close the circuit between 

the terminals. Using optical couplers, the output terminals are isolated from the camera’s internal 

circuit.

Internal Connection Diagram

Inter

nal contr

oller

External device

Input terminal

IN1, IN2

Output terminal

OUT1, OUT2

+3.3 V

0.1 µF

10 k

Ω

10 k

Ω

1 k

Ω

External device

The load connected to the output terminals should be within the following rating range.

Rating between output terminals:  

 

 Maximum voltage 50 V DC 

Continuous load current at or below 100 mA  

On resistance: Max. 30 

Ω

Audio Input/Output Terminals 

Each audio input/output terminal has one input system and one output system.

Connecting the camera to an audio input/output device such as a microphone or a speaker with 

an amplifier allows you to send/receive audio through the Viewer.

Use the  3.5 mm ( 0.14 in.) monaural mini-jack connector to connect an audio input/output 

device.

 Audio Input Terminal Common LINE IN/MIC IN (monaural input)

Although the camera only has a single audio input system, it supports two types of microphone 

input: LINE IN and MIC IN. Before using the audio input, please confirm the [Audio Input] on 

the Setting Page (please refer to the “Operation Guide” > “Audio Input”). LINE IN is selected by 

default.

Input terminal:  3.5 mm ( 0.14 in.) mini jack (monaural) 

•  Dynamic MIC IN

Input impedance: 1.5 k

Ω

 ±5%

  * Supported microphones: Output impedance: 400 – 600 

Ω

•  Condenser MIC IN

Input impedance (microphone bias resistance): 2.2 k

Ω

 ±5%

Microphone power supply: plug-in power (voltage: 2.3 V) 

  * Supported microphones: Condenser microphones with plug-in power support 

•  LINE IN

Input level: Max. 1 Vp-p 

  * Please use a microphone with an amplifier. 

 Audio Output Terminal LINE OUT (monaural output)

Connect the camera to a speaker with an amplifier. Audio can be sent to the speaker from Viewer.

Output terminal:  3.5 mm ( 0.14 in.) mini jack (monaural)

Output level: Max. 1 Vp-p

* Please use a speaker with an amplifier.

Symbols Indicating Safety Precautions

This Installation Guide uses the following symbols to indicate important information the user should 
know in order to use the product safely. Explanations are provided for each symbol so that users 
will understand the level of importance for each. Be sure to observe these items.

 

Warning

Failure to follow the instructions accompanied by this symbol may result 

in death or serious injury.

 

Caution

Failure to follow the instructions accompanied by this symbol may result in 

injury.

Caution

Failure to follow the instructions accompanied by this symbol may result 

in property damage. 

 Important

This symbol indicates important or restricted items.

 Note

Contains reference information for operation or additional 

explanations.

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