Canon VB-C300 Operation Manual Download

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Detailed Settings

Accessing the Settings Title Page

Configure various settings of the VB-C300 by accessing the Settings Pages of the camera from a

Web browser.

1. Start your Web browser and access to http://192.168.100.1/admin/.

2. Enter the user name and password.

The factory default settings are as follows:

User name: root

Password: VB-C300 (case sensitive)

(

→

P.4-12)

User name “root” is the Administrator account of the Camera.

* The default password is “VB-C300”. Be sure to change

the password on the System and Network Page (

→

P.1-6).

The Settings Title Page appears.

Settings Title Page

Note

In this manual, the IP address “192.168.100.1” (factory default setting) is used to

explain how to set up the camera. Please use the actual IP address that is set in your

VB-C300.

Summary of Contents for VB-C300

Page 1: ...Before using the product be sure to read the Start Guide and this Operation Guide NETWORK CAMERA Operation Guide ...

Page 2: ...change without notice 3 Every effort has been made to ensure that this Manual is flawless However if you find any oversights please let us know 4 Notwithstanding the above Canon accepts no responsibility for any effects resulting from the use of this Manual Trademark Notice Canon and Canon logo are registered trademarks of Canon Inc Microsoft and Windows are registered trademarks of Microsoft Corp...

Page 3: ...erver Server 1 12 Setting User Access Privileges Access Control 1 15 Setting the Date and Time Date and Time 1 16 Setting Up DNS and LED etc Miscellaneous 1 18 Using the Administration Tools Administration Tools 1 20 Chapter 2 VBAdminTools Starting the VBAdmin Tools 2 2 Panorama Creation Tool 2 4 Panorama Creation Tool Display Screen 2 5 Capturing Panorama Image 2 6 Registering Deleting Panorama I...

Page 4: ...and Video 3 18 Adding and Changing Camera List 3 22 Operating and Setting Camera as Administrator 3 25 Setting White Balance 3 25 Displaying External Device Input 3 27 Operating External Device Output 3 27 Setting Administrator Control 3 28 Shade Correction 3 29 Transmitting Audio 3 29 Setup Properties 3 31 Using Viewer Switcher 3 34 Chapter 4 Appendix Troubleshooting 4 2 Log Messages 4 4 The VB C...

Page 5: ...ed operation method of the VB C300 Operation Guide is stored on the supplied Setup CD ROM For information about installation and initial set up of the VB C300 For detailed information about how to use the VB C300 Icons Used in this Manual This guide uses the following icons to attract the reader s attention to text which is particularly important Operation Guide Manual_og_E pdf this document Icon ...

Page 6: ...vi ...

Page 7: ...Detailed Settings This chapter describes the detailed settings for the VB C300 such as network connection camera control date time access control etc Chapter ...

Page 8: ...Access Control Specify Authorized user accounts P 1 15 Date and Time Display and set up the current time of the camera and set up the time zone P 1 16 Miscellaneous Set up the DNS external device names and LED P 1 18 Administration Tools Display and execute the Administration Tools display Log Events display the current settings reboot the camera and restore the factory default settings P 1 20 Not...

Page 9: ... default settings are as follows User name root Password VB C300 case sensitive P 4 12 User name root is the Administrator account of the Camera The default password is VB C300 Be sure to change the password on the System and Network Page P 1 6 The Settings Title Page appears Settings Title Page Note In this manual the IP address 192 168 100 1 factory default setting is used to explain how to set ...

Page 10: ...ick Settings from the VB Initial Setup Tool to display the top page of the camera and then click Settings to move to the Setting Title Page dStart Guide P 2 10 The Settings Title Page cannot login with an authorized user account Please enter with root account ...

Page 11: ...hese buttons appears 4 Restore to the previous settings button Click if you want to discard the changes you have made to the settings on each page All changes are cancelled and return to the values before you made the change 5 Title of each settings page Click to move to each settings page Note Do not open multiple web browser windows simultaneously to change the settings of different pages Do not...

Page 12: ...ou can perform the following settings on the System and Network page Root Account Set up the Administrator password Network Configure settings required for network connection e g IP address Connection Keeping Transmits packets regularly to maintain network connectivity After changing the setting click OK to return to the Settings Title Page If you do not want to make any changes click CANCEL 2 1 N...

Page 13: ... you are using ADSL slightly lowering the value may increase the transmission efficiency If you are using LAN do not change the value from 1500 Note Please consult with your network administrator for the IP address subnet mask and default gateway address settings Pay much attention to the IP address subnet mask and default gateway address settings If any of the values is incorrect network access b...

Page 14: ... start the NC Viewer and select Video Information from the View menu bar to check the data size per frame P 3 18 If you are using Network Video Recorder VK 64 VK 16 optional the video capture size and quality settings affect the required hard disk space on recording You can perform the following settings on the Video and Camera Page Video Settings Set up the video capture size and quality Camera S...

Page 15: ...l dome housing VB RD41S C S and dust or water drop exists on the surface of the dome the camera may focus on the dome surface Be sure to install the camera so that the distance between the dome and camera may be as short as possible Note The shutter speeds of 1 60 and 1 100 can be used to suppress flicker of fluorescent lamp If video view flicks too much use NTSC 1 100 PAL 1 120 in the place where...

Page 16: ...of oblique or horizontal lines or stripes Insubstantial subjects such as flames or smoke Subjects seen through glass Quickly moving subjects Night views or dark places Far and near subjects in a frame The focusing range approx differs depend on the Day Mode or Night Mode The ranges for Wide and Tele ends are the same When you are using an infrared lamp the focusing range for Auto and Auto for dome...

Page 17: ...5 Enable Digital Zoom Check to enable Digital zoom With the digital zoom higher magnification causes lower image quality 6 Mount Select a camera mount type The factory default setting is Inverted 7 Return to Home Position when nobody has a control privilege When this option is checked and the home position is specified the camera is moved to its home position if there is no request for a control p...

Page 18: ...ransmission Rate Mbps Mitigate the network load by limiting the maximum data quantity transmitted in one second The maximum value is 10 Mbps Select a value from 1 to 10 Integer If you do not want to limit the network traffic select Not restricted You can perform the following settings on the Server Page HTTP Server Set the HTTP port Video Server Configure settings to transmit the video from the VB...

Page 19: ...transmits minimal data when data when audio is turned mute In this way you can reduce the network load 4 Enable Audio Reception If you check this option you can receive audio from the NC Viewer and output it from a speaker with amp connected to the camera 5 Output Volume Specify the output audio volume from 1 to 100 The audio will be louder when you enter a larger value 6 Disable Echo Canceller If...

Page 20: ... must set the following settings in advance to transmit and receive audio Check the Enable Audio Transmission box and Enable Audio Reception box on the Audio Server section of the Server settings page P 1 13 Check the Send and receive audio box in the Connection Setting dialog when starting the NC Viewer P 3 5 3 23 When starting the NC Viewer from the VBAdmin Tools check the Send and receive audio...

Page 21: ... changes to Change button when you select an authorized user You can change the password by entering a new password and then clicking Change You can use up to 8 characters including A Z a z and 0 9 for the user name You can use up to 8 ASCII characters including blank and printable characters for the password You can perform the following settings on the Access Control Page Authorized User Account...

Page 22: ...Time is displayed You can perform the following settings on the Date and Time Page Current Camera Time Display the date and time currently set on the VB C300 New Camera Time Set the date and time for the VB C300 Time Zone Select a time zone from the drop down list After changing setting click OK to return to the Settings Title Page If you do not want to make any changes click CANCEL 1 2 ...

Page 23: ...sing the camera 2 Set manually Set the date and time manually Specify the date in yyyy mm dd format and time in hh mm ss in the 24 hour format Example For 1 23 04 P M January 23 2007 enter 2007 01 23 and 13 23 04 Time Zone 1 Time Zone Select the time difference with Greenwich Mean Time from the list 1 2 1 Setting the Date and Time Date and Time ...

Page 24: ...and Note The host name is useful when using the camera with Auto Setting DHCP P 1 7 You must register the host name in the DNS server in advance For more information on DNS server settings ask the system administrator You can perform the following settings on the Miscellaneous Page DNS Enter the name server address and host name to register a DNS host External Device Names Specify the name of the ...

Page 25: ...es connected to the camera be sure to enter a device name You can use up tp 15 ASCII characters excluding for the device name LED Setting 1 Turn the LED OFF Set the operation of the LED on the front side of the camera If Turn the LED OFF is checked the LED turns Off If the optional indoor dome housing VB RD41S C S is used or reflected LED light is caught by the camera use this option to prevent th...

Page 26: ...ess date time and time zone to the factory default settings The VB C300 will be rebooted automatically after restoring the settings Note Never power off the camera while the restore operation is in progress Powering off before completion may prevent it from starting up properly Tip It is recommended to take a note of the current settings before using the Restore Settings option P 4 12 You can init...

Page 27: ...chapter describes how to use the VBAdmin Tools You can create panoramas set presets view logs and use the NC Viewer from the VBAdmin Tools You must configure the detail settings as directed in Chapter 1 in advance Chapter ...

Page 28: ... address or host name of the VB C300 2 User Name Enter the default Administrator account root for the VB C300 3 Password P 1 6 Enter the Administrator password factory default setting is VB C300 4 HTTP Port P 1 12 Default setting is 80 5 Setting Page URL The Setting Page URL for the VB C300 is admin and cannot be changed 6 Proxy The VB C300 cannot be connected via a proxy server 7 FTP Invalid for ...

Page 29: ... Setting Tool Log Viewer or NC Viewer by clicking the button for each tool When the camera is disconnected after start up select Connect from the File menu bar to display the Connection Setting dialog Tip The Panorama Creation Tool and Preset Setting Tool cannot be Launched simultaneously Note Note on Windows XP SP2 If the Windows Security Alert dialog appears click Unblock Once you click Unblock ...

Page 30: ... perform pan tilt or zoom as well as define presets you can see at a glance which part of the entire viewing area is currently covered The Panorama Creation Tool is used to take and create panorama image and register them in the VB C300 NC Viewer Preset Setting Tool You can see at a glance where the region currently being set is located within the entire area ...

Page 31: ...age was taken if it has been captured 4 Panorama image Shows the panorama image that was captured 5 Capture button Captures panorama image 6 Remove Image button Deletes panorama image 7 Position of AE Lock Switch the AE lock position between the center of the panorama image and current camera position The AE lock function sets the exposure level based on the specified position 8 Indoor Dome Housin...

Page 32: ...s completed click OK to accept the image To capture the picture again click Recapture Or a square section in the displayed grid can be captured again by double clicking on that section To change the AE lock position click Cancel to discard the captured image and return to the initial screen Panorama Creation Tool Note If you are using the optional indoor dome housing select Indoor Dome Housing VB ...

Page 33: ... Image and then click Resister Panorama Image The panorama image registered in the VB C300 is deleted Panorama Creation Tool Tip After registering the panorama image the VB C300 automatically reboots and disconnects from the VBAdmin Tools A dialog box asking whether or not to reconnect to the VB C300 appears after the VB C300 restarts Click OK to reconnect to the camera ...

Page 34: ...You can open an image file as a panorama image or save a panorama image as an image file Only JPEG format images created by the Panorama Creation Tool can be used To Open Select Open from the File menu bar and select the desired image file in the displayed dialog To Save Select Save from the File menu bar and select a folder to save the image then enter its file name Panorama Creation Tool ...

Page 35: ...ool This tool enables easy visual setting of camera Preset and a home position Presets are set by operating the mouse while referring to a panoramic preview Reflecting preset settings in the NC Viewer Setting Presets Preset Setting Tool ...

Page 36: ...n of the Preset Setting By dragging it with the mouse you can change the shape or move the frame which will then be reflected in the Preset settings 4 Preset Selection box Select the preset to set or Home Home is the setting for home position 5 Not shown in Viewers Uncheck this option if you are using presets with the NC Viewer Check this option if you want to prevent presets from being shown in N...

Page 37: ...eed to the next Preset setting At this stage the edited settings are not yet saved to the VB C300 Be sure to click Save Preset Settings to save the settings to the VB C300 1 Preview button The settings for camera parameters are reflected in the Preset Preview frame The camera angle for the VB C300 also switches to this Preset and you can confirm from the NC Viewer 2 NC Viewer button Start the NC V...

Page 38: ... presets To Make Settings 1 Select a preset to set from the Preset Selection box and enter the preset name 2 Set the preset by dragging and reshaping the Preset Preview frame displayed on the Panorama image Alternatively you can click at a spot on the image to make the center of the frame move to that point At this point you can also enter and set values in the camera parameters 3 Click Apply Chec...

Page 39: ...art Control to get the camera control 4 Operate the camera and click Get Value at the desired position The values retrieved using Get Value can be checked in the Preset settings input boxes or with the Preset Preview frame At this point you can also enter and set values in the camera parameters 5 Click Apply Check the Status List to be sure the values were applied correctly Then when Save Preset S...

Page 40: ...etting Tool Tip Up to 20 presets can be set Changes in the preset settings are not applied to the viewer while it is connected To delete the set presets use the Restore Settings option P 4 8 However note that settings are restored to the factory default settings You can check Not shown in Viewers option P 2 10 to prevent presets from being shown in the NC Viewer Setting the preset position using t...

Page 41: ...e saved as text files To Download Starting the Log Viewer from the VBAdmin Tools automatically obtains and displays the latest log file To retrieve a list of log files choose Download from the File menu bar When the list is retrieved a list of log files appears in the dialog box Select the log file you want to view by clicking on it then click Download and the selected file will be downloaded Down...

Page 42: ...displayed here Save Logs to File Open Saved File You can save a displayed log to a file as well as view a previously saved log file To Save Choose Save from the File menu bar Viewing the Pages Choose Open from the File menu bar and select the log file you want to view Copying and Searching Logs You can copy or search a displayed log To Copy Select the log you want to copy by clicking on it then ch...

Page 43: ...ck the source module to output the logs from Application HTTP Server and System Specify Code Specify the code of the logs The codes are compared to the characters that are entered and only logs with matching log codes will be displayed For example if you enter A0 logs with a code starting with A0 will be displayed Date Time Specify Start Date Time When this item is selected and a date and time is ...

Page 44: ...is the viewer for the network camera VB C300 The NC Viewer started from the VBAdmin Tools becomes the NC Viewer connected as the Administrator For the details of the NC Viewer refer to Chapter 3 NC Viewer and Viewer Switcher P 3 34 ...

Page 45: ...NC Viewer and Viewer Switcher This chapter explains how to use the NC Viewer as well as the Viewer Switcher used to switch among Viewers Chapter ...

Page 46: ...r the network camera VB C300 The NC Viewer displays video from the VB C300 and controls camera angle and zoom Overview of NC Viewer Note Panorama image needs to be registered on the Camera in advance P 2 4 Panorama image Click NC Viewer ...

Page 47: ... NC Viewer Corresponding button or menu Function External Device Input button Display the external device input status Administrator External Device Input External Device Output button Operate External Device Output Administrator External Device Output Control for Administrators button Exposure Night Mode Setting Administrator Control for Administrators Shade Correction button Setting Shade Correc...

Page 48: ...iewer Double click the NC Viewer icon on the desktop or select NC Viewer from the Start menu bar Starting the NC Viewer Terminating the NC Viewer To terminate the NC Viewer Select Exit from the File menu bar or close the Viewer window Double click ...

Page 49: ...n the camera P 1 15 or administrator root 3 Password Enter the password for the specified user name 4 HTTP Port Enter the HTTP port number set on the camera P 1 12 Use default setting 80 if you do not need to change 5 Send and receive audio Check this box and connect a microphone and speaker with amp to the camera if you want to send and receive audio via the NC Viewer P 3 23 Authorized User can o...

Page 50: ...a option P 3 22 during a session Refer to Adding and Changing Camera List Disconnecting To disconnect the camera Select Disconnect from the File menu bar Note If Administrator and Authorized User use the NC Viewer from the same PC it is strongly recommended not to check the Remember password option If you enter a wrong user name or password the Password dialog appears Enter the correct user name a...

Page 51: ... button Sets the exposure and Night Mode of the camera Only the administrator can use this button 6 Shade Correction button Sets the shade correction Only the administrator can use this button 7 Audio button Sets audio reception You need to set audio settings in advance to display this button P 3 16 8 Microphone button For the administrator Sets audio transmission Only the administrator can use th...

Page 52: ...again turns off the function 7 Preset Selection box You can control the camera using a preset which is added and saved in advance P 2 9 8 Scroll bar for pan Use this scroll bar to change the pan angle right left of the camera Tip Items selected with buttons can also be selected from menu bar Panorama Window The Panorama window appears when you click Panorama Window You can click on the Panorama wi...

Page 53: ...tatus window Displays camera control status Start Stop Control button Obtain release Camera Control Camera control status window Camera Control Status window changes as follows depending on the camera control status When you do not have camera control When video image refreshing is temporarily paused by clicking Pause Resume CameraControl Status window is shown in yellow You can select Copy Still ...

Page 54: ...cked position Changing Camera Angle in Panorama Window Move by clicking Click inside the Panorama window to change the pan and tilt angles so that the clicked position becomes the center of the image Move by dragging Drag the yellow frame inside the Panorama window to another location to change the pan and tilt angles so that the area inside the yellow frame at the new location is captured Click o...

Page 55: ...oom option on the Video and Camera page in the settings page is checked the scroll bar for zoom is extended to allow for digital zoom P 1 11 Specifying Zoom Magnification Using Panorama Window Change by dragging If you drag a side of the yellow frame in the Panorama window to change the frame size the zoom magnification changes so that the area inside the yellow frame is captured Change by wheel o...

Page 56: ... from the list to change the video display Compensating Backlight When switched on it is effective on images that are dark due to backlight To compensate backlight Click Backlight Compensation to make dark image brighter Click this button again turns off the function Preset Selection box Tip Presets set by the camera are shown as candidates Set the presets using the VBAdmin Tools in advance P 2 9 ...

Page 57: ...e playback 2 Click Pause Resume to resume the playback Displaying External Device Input status Administrator Only Click External Device Input to display the external device input status and save any changes as logs Only the administrator can use this function P 3 3 3 27 Operating External Device Output Administrator Only Click External Device Output to turn On or Off the external device output Onl...

Page 58: ...me surface Fixed at Infinity Focus is fixed at a point of infinity Manual Hold Down the Far or Near buttons to adjust the focus Clicking One shot AF adjusts the focus automatically and fixes the focus with Manual Focus mode 1 2 3 4 Overview of NC Viewer Operation Note The NC Viewer s focus setting takes precedence over the focus mode set on the setting page The NC Viewer s focus setting is not ref...

Page 59: ...Administrator Only Click Control for Administrator to set the Exposure and Night Mode functions Only the administrator can use this function P 3 28 Shade Correction Administrator Only If the background of an image is bright making the subject difficult to see you can adjust the contrast of the darker areas to make it easier to see by clicking Shade Correction Unlike backlight compensation the shad...

Page 60: ...he camera and then transmit audio from the VB C300 to the NC Viewer Perform settings for an administrator to send audio to the VB C300 Only the administrator can use this function P 3 29 1 2 3 Overview of NC Viewer Operation Tip You must set the following settings in advance to transmit and recieve audio Check the Enable Audio Transmission box and Enable Audio Reception box on the Audio Server sec...

Page 61: ... Resume to restart video display Note Please note that copyright laws prohibit the customer from using recorded videos and images for any purpose other than personal requirements without permission from the copyright holder Printing Still Image To print still image 1 Click Pause Resume when the desired video displayed The video is displayed as a still image 2 Choose Print from the File menu bar Ti...

Page 62: ... desired video displayed The video is displayed as a still image 2 Choose Copy Still Image from the File menu bar The image is copied to the Clipboard Displaying Information and Video You can display information related to video camera and network in the dialog To view information 1 Select Video Information Camera Information and Network from the View menu bar Video Information Frame rate Number o...

Page 63: ...dicator speaker icon Network bandwidth of audio data reception Indicator microphone icon Administrator only Network bandwidth of audio data transmission Restrict transmission rate Check this option to limit the bandwidth of video data Change display screen size You can change the display screen size for video display Select from Large Middle Small and Minimum To change screen size Select Display S...

Page 64: ...t click on the display opens the menu and you can perform the following operations Stop start camera control to stop or start controlling the camera Panorama window to display panorama window overlapped on the video screen Return to normal mode to return to the previous display mode Presets list to display or select presets currently registered Tip If you uncheck the Display this message next time...

Page 65: ...t whether or not the confirmation message is displayed when you select the full screen mode To make settings 1 Choose Display Settings from the View menu bar 2 The Display Settings dialog is displayed 1 Video display size at start up You can set the video display size at start up Use a received image size The display size is adjusted to the size of the first video received when the NC Viewer is co...

Page 66: ...camera Up to 100 cameras can be registered Registering Camera in Connection To make settings Select Register Current Camera from the File menu bar to register the camera currently connected The registered camera is listed in the Camera list box and can be selected for connection You can change or delete a camera in the list P 3 6 3 23 Adding Changing or Deleting Camera Adding a camera to the list ...

Page 67: ...rator root 4 Password Enter the password for the specified user name 5 HTTP Port Enter the HTTP port number set on the camera P 1 12 Use default setting 80 if you do not need to change 6 Send and Receive audio Check this box and connect a microphone and speaker with amp to the camera if you want to send and receive audio via the NC Viewer P 3 23 Authorized User can only receive audio You need othe...

Page 68: ...dit opens the Register Camera Edit dialog Change the settings Click OK to reflect the new settings to the camera 2 Clicking Delete deletes the Camera A confirmation message appears Clicking OK deletes the camera To change the order of cameras in the list You can change the register order of cameras by selecting a camera and clicking Up or Down The new order is reflected to the list display order i...

Page 69: ...1 Auto Automatically adjusts the white balance 2 Light Source Select the light source from Fluorescent Fluorescent H Mercury Light Sodium Light Halogen Light according to your environment Fluorescent Select this option when using the camera under neutral white or cool white fluorescent lighting Fluorescent H Select this option when using the camera under a daylight fluorescent lighting Mercury Lig...

Page 70: ...g to Auto When shooting images in day and night continuously If you shoot an object which shows little change in appearance in an environment where the light source gradually changes e g continuous outdoor shooting for day and night the video may show an incorrect color In this case use the pan tilt or zoom function to give change to the image and the video will return to the correct color If you ...

Page 71: ...ck Save and then specify a file name and where it should be saved To clear the content in the display click Clear Operating External Device Output You can operate the external device output To Operate 1 Click Start Control to get camera control and click External Device Output on the toolbar 2 The External Device Output dialog opens The external device output status is displayed The external devic...

Page 72: ...e and the brighter the image Shutter Speed Fixes shutter speed Higher shutter speed e g 1 8000 produces darker images Conversely slower shutter speed e g 1 1 1 2 produces brighter images For the NTSC model if you specify the shutter speed within the range from 1 1 to 1 4 the auto focus and One shot AF for camera control P 3 14 will be invalidated For the PAL model if you specify the shutter speed ...

Page 73: ...ider Adjust the level of shade correction Transmitting Audio You can connect a microphone and speaker with amp to the camera and then transmit audio from the VB C300 to the NC Viewer Tip You must set the following settings in advance to transmit audio Check the Enable Audio Transmission box on the Audio Server section of on the Server settings page P 1 13 Check the Send and receive audio box in th...

Page 74: ...dio is turned to mute In this way you can reduce traffic on the network you are using Use the default detection sensitivity setting Operates at default sensitivity Set the detection sensitivity manually Adjust the slider to set the detection sensitivity The detection sensitivity gets lower if you move the slider bar to the left The sound has to be softer so that to be detected as mute The detectio...

Page 75: ...ed other settings to transmit or receive audio P 1 14 2 Reconnect automatically Check this option to automatically reconnects to the camera By checking the Reconnect automatically option you can automatically reconnect to the camera when you are disconnected from it due to a network trouble or camera reboot If reconnection fails it will be retried again in 30 seconds Click OK when finished 3 When ...

Page 76: ...the Cameral Control tab in the Setup properties dialog Check the Use the arrow button to control the camera option and click OK 3 When the message Try new property setting appears click OK 4 Placing the mouse cursor over the Viewer window changes its shape into an 8 direction arrow or a plus minus icon Click on one of the icons and hold the mouse button in the Viewer window to start panning tiltin...

Page 77: ...ssage for external device input message option is checked and click OK 3 When the message Try new property setting appears click OK A message box can be displayed in the event of a change in external device input Tip If the NC Viewer window is minimized or in full screen mode the notification message for external device input appears after get back to the normal display Also this message is not di...

Page 78: ... opens Select a camera from the camera list The camera list contains both the camera list of the NC Viewer P 3 22 and the camera site list of the Viewer for PC The viewer corresponding to the selected camera automatically starts Using Viewer Switcher Note To use the Viewer Switcher install it by using the Custom Installation option as directed in Install Necessary Software of the Start Guide dStar...

Page 79: ...0 or camera site list for other cameras corresponding to the viewer to be used P 3 22 Switch to the Viewer for PC when you are using a camera other than the VB C300 Use the Viewer for PC Ver 3 6 or later When the NC Viewer launches the Password dialog may open Enter the correct user name and password to connect to the camera ...

Page 80: ...3 36 ...

Page 81: ...Appendix Chapter ...

Page 82: ...ngs with Windows Server 2003 Standard Edition SP1 The VB C300 top page does not appear Check that the LAN cable is connected properly Check that the network for the camera is set properly In particular check that the IP address subnet mask and default gateway address are set to values available for the current network If the IP address has been changed the new IP address will not take effect until...

Page 83: ... the PC and reconnect to the camera I forgot the password You can initialize all the settings by using the Reset switch P 4 9 The initialized password is VB C300 However all the network settings including the IP address and subnet mask are also initialized and need to be set again Troubleshooting ...

Page 84: ...col and could not start Countermeasure Reboot the camera If the problem persists it is a camera failure Call for service Message 1 protocol not installed 1 Protocol type LS H Explanation The camera failed to initialize the WebView Configuration data may be destroyed Countermeasure Restore the factory default settings or press the Reset switch Message 1 2 3 1 Client type LS H 2 Client host IP addre...

Page 85: ... File name of the panorama image e g camera1 jpg Explanation A registered panorama image cannot be displayed Countermeasure Register a correct panorama image B012 Audio client stop info B101 Abnormal request received notice B102 Client connection rejected notice Message 1 2 closed 3 1 Client type send recv 2 Client host IP address 3 Disconnection type active passive senderr Explanation An audio cl...

Page 86: ...ure Call for service Message audio device initialization error 1 1 Error number Explanation The Audio device failed to initialize itself The Audio Server stops Countermeasure Reboot the Camera If the problem persists it is an Audio Device failure Call for service Message wvaudio initialization error 1 1 Error number Explanation The Audio Server failed to initialize itself The Audio Server stops Co...

Page 87: ...ix Log Messages H044 Password specification error notice Message 1 user 2 password mismatch 3 1 Client host IP address 2 User Name 3 URL Explanation An incorrect password has been specified in user authentication ...

Page 88: ...display the Settings Title Page P 1 3 2 Click Administration Tools on the Settings Title Page The Administration Tools page appears 3 Click Restore of the Restore Settings When the Restore button is clicked the confirmation message appears Click OK to restore to the factory default settings 4 All settings in the VB C300 will be returned to the factory default settings All the settings of the camer...

Page 89: ... Reset switch is located toward the rear on the bottom Use a thin tipped object to press the Reset switch All settings except for the date time and time zone in the VB C300 will be initialized Note If you use the Reset switch to initialize the VB C300 all the settings of the camera including the network related settings i e IP address subnet mask and default gateway address are initialized Therefo...

Page 90: ...position is initialized the camera head moves to face front and then moves back to the former position To Make Settings 1 Start the Web browser and enter the following URL http 192 168 100 1 support The underlined IP address is an example You should enter your IP address P 1 7 The VB C300 s IP address user name and administrator password are required to display the Initialize Camera Head Position ...

Page 91: ...e Camera Head Position Tip The Connection Setting dialog may appear In this case enter the user name root and the administrator password factory default Setting is VB C300 then click OK Then the Camera Head position is initialized ...

Page 92: ... Home Position when Not used nobody has a control privilege Camera Name Camera name Camera HTTP Server HTTP Port 80 Video Server Maximum Frame Rate fps 30 NTSC 25 PAL Restrict Maximum Transmission rate Mbps Not restricted Audio Server Enable Audio Transmission Not used Input Volume 50 Enable Voice Activity Detection Not used Enable Receive audio Not used Output Volume 50 Disable echo canceller Use...

Page 93: ...n 3 27 External device name 1 19 External device output 3 3 3 13 Display screen 3 27 Operate 3 27 F Factory default settings 4 8 List 4 12 Restore 4 8 Filtering 2 17 Focus 2 11 3 14 Focusing mode 1 9 Frame rate 1 12 3 18 G Gain 3 28 H Home position 1 11 2 10 Host name 2 2 3 5 3 23 HTTP port 1 12 2 2 3 5 3 23 4 12 HTTP server 1 12 2 17 4 12 HUB 4 2 I Infrared cut filter 1 11 3 29 IP address 1 3 1 7...

Page 94: ...erver 1 12 Settings Title page 1 3 1 5 Setup CD ROM ii v 4 9 Shutter speed 1 9 3 28 Silent detection 3 30 Slow shutter 1 10 Specifications v Start Guide v 1 8 3 34 4 9 Status list 2 11 Subnet mask 1 7 1 20 T Tilt 2 12 3 8 3 10 3 14 3 19 3 25 Time 1 16 Time zone 1 17 Transmission rate 1 12 3 19 Troubleshooting 4 2 U User account 1 2 1 15 User list 1 15 User name 1 3 2 2 3 5 3 23 V VBAdminTools 2 2 ...

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