Canon Selphy CP1300, User Manual

Page: 68 / 85

68
Troubleshooting
Power
Cannot turn on SELPHY
• Confirm that the power cord is connected and plugged in correctly (
=
20 ).
• Hold the < q > button until the startup screen is displayed (
=
20 ).
• When using a battery pack, confirm that it is charged and inserted correctly.
Screen
Image display screen is not displayed
• While the ID Photo Settings screen is displayed, press the < > button to display the
Home screen, press the < u >< d > buttons to choose [Select & Print], and then press
the < o > button.
Printing
Cannot print
• Confirm that SELPHY is on ( = 20 ).
• Confirm that the paper and ink cassettes are loaded correctly ( = 16 , = 17 ).
• Confirm that the ink sheet is not loose ( = 16 ).
• Confirm that you are using paper designed especially for SELPHY ( = 3 ).
• Replace the ink cassette and refill the paper cassette as needed ( = 24 ).
• Confirm that you are using the correct combination of paper, paper cassette, and ink
cassette ( = 16 ).
Cannot display or print images on memory cards or USB flash
drives
• Confirm that the memory card is fully inserted in the correct slot, with the label face-up
( = 22 , 23 ).
• Confirm that the USB flash drive is fully inserted, right-side up ( = 22 ).
• Confirm that the image format is supported ( = 22 ).
• Confirm that a memory card requiring the use of an adapter has not been inserted
without its adapter ( = 22 ).
• Check the formats supported for USB flash drives ( = 78 ).