Canon PowerShot S400 Digital Elph Reference Manual Download Page 186 | Manualshive

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186

Troubleshooting - Printer Does Not Start or Stops in Mid-job

Cartridge holder does not move to centre

You want to switch the BJ Cartridge, replace an ink tank, or replace the BJ Cartridge, but
the cartridge holder does not move to the centre when you open the front cover.

Check 1

Is the printer switched on?

Check 2

Has the front cover been open longer than 10 minutes?

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Summary of Contents for PowerShot S400 Digital Elph

Page 1: ...V01...

Page 2: ...es You Can Use with the Printer Media Types You Can Use with the Printer Media Types You Cannot Use with the Printer Loading Paper and Other Media Printing Area Using Plain Paper or High Resolution Pa...

Page 3: ...zer Using the Scanner Scanner Driver Basics Before Using the Scanner Installing the IS Scan Software About the Scanning Area Launching IS Scan Performing White Level Calibration Scanning an Image Savi...

Page 4: ...inter Troubleshooting Printout is Unsatisfactory Printer Does Not Start or Stops in Mid job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange An Error Message Appears Scanner Problems Other Pr...

Page 5: ...ructions indicated by these symbols Indicates information for Windows 98 and Windows 95 users only Indicates information for Macintosh computers with USB interface only For detailed information on the...

Page 6: ...jump to a page about the topic shaded in blue Displays the previous page To view this Reference Guide we recommend that you use Acrobat Reader 3 0 or higher The screens dis played by Acrobat Reader 3...

Page 7: ...ents for the Reference Guide Click the desired item to jump to the topic Click the symbol when you wish to see detailed head ings for each chapter Click the symbol when you wish to return to the origi...

Page 8: ...8 Parts and Functions of the Printer Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel...

Page 9: ...edge of the paper Paper Rest Raise to support the paper especially a larger paper size Auto Sheet Feeder Holds multiple sheets of paper or other media which are auto matically fed into the printer on...

Page 10: ...erface cable to the printer Printer Cable Connector USB Interface Provides a connection point for connecting a USB interface cable to the printer Power Connector Provides a connection point for connec...

Page 11: ...Parts and Functions of the Printer Inside the Printer Cartridge Holder Set the BJ Cartridge colour photo black or scanner cartridge Cartridge Lock Lever Locks the BJ Cartridges onto the cartridge hold...

Page 12: ...performed with the printer driver Note POWER button Press to switch the printer on and off RESUME button After you have removed the cause of a printer error press the RESUME button to resume printing...

Page 13: ...ading Paper and Other Media Printing Area Using Plain Paper or High Resolu tion Paper Using Envelopes Using Transparencies or Back Print Film Using Glossy Photo Paper Using High Gloss Photo Film Using...

Page 14: ...4 to 9 50 Height 100 0mm to 584 2mm 3 94 to 23 00 Media of the following weight can be loaded for printing 64g m2 to 105g m2 Paper Width x Height A5 148 0mm x 210 0mm B5 182 0mm x 257 0mm A4 210 0mm x...

Page 15: ...uctions provided with special media for details about handling and printing Ordinary Paper Plain Paper Provides the standard print quality Standard photocopier paper can be used if its weight is withi...

Page 16: ...rs of colour illustrations and graphs Using Plain Paper or High Resolution Paper Glossy Photo Paper GP 301 Slightly heavier than High Resolution Paper because a gloss coating is applied to the print s...

Page 17: ...the entire card Using Glossy Photo Cards Transparencies CF 102 These can be used to prepare materials for use with an overhead projec tor To avoid paper jams and other problems never use transparencie...

Page 18: ...A4 or Letter size paper to create party or advertising banners Using Banner Paper T Shirt Transfer TR 201 This is a media for creating iron on prints for T shirts You can make an original T shirt simp...

Page 19: ...or wet paper Excessively thin media weight less than 64g m2 Excessively thick media more than 0 6 mm thick Continuous feed paper tractor feed Punched paper loose leaf folder inserts etc Reply paid po...

Page 20: ...tend to load When the short edge of the paper is fed into the auto sheet feeder this is called Portrait orientation When the long edge of the paper is fed into auto sheet feeder this is called Landsca...

Page 21: ...Must be printed on the matte side Glossy photo paper Must be printed on the whiter glossy side High gloss photo film Must be loaded and printed with the glossy side facing up and the cut corner align...

Page 22: ...per thickness lever Up or Down as listed below Media type Max capacity Paper Thickness lever Plain paper Approximately 100 sheets 64 g m2 Up Envelope Approximately 10 pieces European DL or US Com 10 D...

Page 23: ...mum print quality and the entire area where the printer can technically print The following key is provided to show you how these areas are shown in the illustrations that follow Printing area dark bl...

Page 24: ...height Size mm A5 141 2mm x 202 0mm B5 175 2mm x 249 0mm A4 203 2mm x 289 0mm Printing in this area can adversely affect the print quality or the paper feed precision 32 0mm 26 0mm 3 4mm 3 4mm 5 0mm...

Page 25: ...width x height Size mm Letter 203 2mm x 271 4mm Legal 203 2mm x 347 6mm Printing in this area could adversely affect the print quality or the paper feed precision 32 0mm 26 0mm 6 4mm 6 3mm 5 0mm 3 0m...

Page 26: ...Other Media Printing Area Glossy Photo Cards Printable Area width x height Size mm Glossy Photo Cards 109 4mm x 159 9mm 5 1mm 4 1mm 26 0mm 32 0mm Recommended printing area Printable and recomended pri...

Page 27: ...Area Envelope Printable Area width x height Size mm European DL 203 2mm x102 0mm US Com 10 203 2mm x 96 7mm 6 4mm B A 3 0mm Recommended printing area Printable and recommended printing areas are iden...

Page 28: ...Banner Paper 203 2mm x 1779 0mm A4 203 2mm x 1673 4mm Letter Printing in this area could adversely affect the print quality or the paper feed precision 9 3mm for Letter size 3 4mm 3 4mm 3 0mm 32 0mm...

Page 29: ...29 Printing on Paper and Other Media Using Plain Paper or High Resolution Paper 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest...

Page 30: ...c cling and align the edges of the stack by tap ping them on a flat surface Loading the paper without first fanning and aligning the edges could cause paper jams To avoid touching the print surface al...

Page 31: ...r Plain paper You can print on either side High Resolution Paper Load the paper with the whiter side facing up Slide the paper guide to the left side of the stack until it is snug Make sure that the t...

Page 32: ...Select Plain Paper or High Resolution Paper in the Media Type box Make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using 4 Select the most appropriate icon that indicates...

Page 33: ...re excessively curled after they are ejected from the printer remove each sheet immediately to prevent curled sheets from blocking other sheets ejected from the printer Store unused paper and other me...

Page 34: ...itched on and the paper thickness lever is set to the Down position To avoid poor print results do not attempt to print on envelopes with embossed or treated surfaces To avoid misfeeds and jams do not...

Page 35: ...l air If the envelopes are still warped hold the edges of the envelopes diag onally and bend gently Make sure that the flaps are straight To ensure that the envelopes feed correctly use a pen or simil...

Page 36: ...dges of the address sides flap sides down into the auto sheet feeder and align the stack with the right side of the auto sheet feeder Slide the paper guide to the left side of the stack until it is su...

Page 37: ...Print Mode box under the Main tab Select Envelope in the Media Type box Make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using 4 Select the most appropriate icon that ind...

Page 38: ...ith the application program How ever if the setting on the Page Layout tab does not match the setting in the application program change the setting here 5 Select DL Env 220 0 x 110mm or 10 Env 9 50 x...

Page 39: ...39 Printing on Paper and Other Media Using Transparencies or Back Print Film 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest...

Page 40: ...eets prevents misfeeds and paper jams To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Do not remove tra...

Page 41: ...t feeder Slide the paper guide to the left side of the stack until it is snug You can print on either side of transparencies but using a slightly curled surface as the print side is recommended On the...

Page 42: ...are using 5 Start the print job 6 Remove each printed transparency as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 min utes is required for dr...

Page 43: ...43 Printing on Paper and Other Media Using Glossy Photo Paper 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest...

Page 44: ...t surface to align them neatly Fanning and aligning the sheets prevents misfeeds and paper jams If the film is curled bend it slightly in the opposite direction of the curl to straighten it To avoid t...

Page 45: ...age under the stack Load the stack with the edges aligned against the right side of the auto sheet feeder For details refer to the instructions provided with the package Slide the paper guide to the l...

Page 46: ...ng 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Glossy Photo Paper and the BJ Cartridge you are using 5 Start the prin...

Page 47: ...47 Printing on Paper and Other Media Using High Gloss Photo Film 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest...

Page 48: ...th the right side of the auto sheet feeder and insert the sheet into the auto sheet feeder Slide the paper guide to the left side of the sheet until it is snug If the sheet is curled bend it slightly...

Page 49: ...n the Printer Properties dialogue box Specify the media type High Gloss Photo Film and the BJ Cartridge you are using 4 Start the print job 5 Remove each printed sheet as it is ejected from the printe...

Page 50: ...50 Printing on Paper and Other Media Using Glossy Photo Cards 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest...

Page 51: ...t the right side of the auto sheet feeder For details refer to the instructions provided with the Glossy Photo Cards package Slide the paper guide to the left side of the stack until it is snug Do not...

Page 52: ...tting is Canon 101 6 x152 4mm 4 x 6 in 3 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Glossy Photo Cards and the BJ Cart...

Page 53: ...printed side until the ink is completely dry About 2 min utes is required for drying 7 Tear away the strips of the glossy photo card For more details see the instructions provided with the Glossy Pho...

Page 54: ...Before you tear off the sheets make sure that you take one more sheet than you need for printing For example if you wish to print three sheets tear off a length of four sheets one more than you need...

Page 55: ...ide of the auto sheet feeder and insert it into the auto sheet feeder until it stops Slide the paper guide to the right until it is snug against the side of the sheet You can print on either side of b...

Page 56: ...56 Printing on Paper and Other Media Using Banner Paper 4 Gently fold over the perforations between the first and second sheet...

Page 57: ...ample space in front of the printer so each sheet is supported as it comes out of the printer and allowed to hang over the edge of the table as shown A dense print will require more time to dry Be ca...

Page 58: ...n the Printing Type When a confirmation message appears click the OK button If you need detailed information on banner printing click the Help button 6 Check the radio button for Banner Printing in th...

Page 59: ...he BJ Cartridge Type setting matches the BJ Cartridge you are using 7 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Plain...

Page 60: ...ransfer sheet Remove one transfer sheet from the package and hold it with the green lines down and the print side up Align the right side of the transfer sheet with the right side of the auto sheet fe...

Page 61: ...Properties dialogue box Specify the media type T Shirt Transfer and the BJ Cartridge you are using 4 Start the print job 5 Remove each transfer sheet as it is ejected from the printer Follow the inst...

Page 62: ...62 Using the BJ Cartridges Using the BJ Cartridges BJ Cartridges You Can Use with the Printer Notes on Handling BJ Cartridges...

Page 63: ...Cartridge BC 33e This BJ Cartridge includes pigment black ink and inks in the usual three colours Cyan Magenta and Yellow This is best for printing general colour documents and graphics The Color BJ...

Page 64: ...ta nor mal Yellow and dye black This is best for realistically producing natural images such as photographs The Color BJ Cartridge BC 34 Photo is composed of the print head and four replaceable ink ta...

Page 65: ...han general dye ink but produces extremely sharp water resistant text and graphics This is intended for printing monochrome documents The Black BJ Cartridge BC 30e is composed of two distinct parts th...

Page 66: ...ld be replaced When you purchase extra ink tanks Check the name of the ink tank s to ensure that you get the correct ink tank s for your BJ Cartridges before purchase In order to print correctly you m...

Page 67: ...t heads never touch the print heads of a BJ Cartridge The print heads become very hot during printing and can cause a minor burn Touching a print head could damage it and make further printing impossi...

Page 68: ...BJ Cartridge is not properly stored in the container the ink will dry out and the BJ Cartridge can no longer be used Also after removing the seal on the ink tank always insert it into a BJ Cartridge...

Page 69: ...n and method of disposing of these items Do not leave an empty ink tank in a BJ Cartridge Remove it immediately after ink runs out If a used ink tank which is still usable must be removed for some rea...

Page 70: ...70 Printing Photographs Printing Photographs Tips on Printing Photographic Images Printing Photographic Images About Photo Optimizer...

Page 71: ...for printing photographic images from a digital camera or scanner or photographic images downloaded from a home page on the Internet observe the following three points Use the Photo BJ Cartridge Use...

Page 72: ...t feeder of the printer Excellent prints of photographs can be obtained with plain paper but for superior colour reproduction use of one of the following special media is recommended High Resolution P...

Page 73: ...erent types of inks provided by the Photo BJ Cartridge 4 Click the OK button to close the Printer Properties dialogue box 5 Start the print job 3 From the File menu select Print 4 In the print dialogu...

Page 74: ...gue box and click the Main tab 2 Click the Advanced button 3 Select Photo Optimizer in the Quality tab 4 Check the Whole Page checkbox if necessary Enabled When the Whole Page setting is enabled the P...

Page 75: ...Photo Optimizer 1 Select Photo Optimiser on the Quality panel The Photo Optimiser feature works on the image that is edited using the edit menu such as Cut and Rotate in a graphics application progra...

Page 76: ...canner Using the Scanner Scanner Driver Basics Before Using the Scanner Installing the IS Scan Software About the Scanning Area Launching IS Scan Performing White Level Calibration Scanning an Image S...

Page 77: ...eed the IS Scan scanner driver You can run IS Scan from within a TWAIN compatible graphics application program After scanning the image transfer the image data to the application program to edit enhan...

Page 78: ...composed of precision components Do not touch the electrical contacts and optical components such as lenses to avoid poor scanning results poor contact and static electricity Color Image Scanner Cartr...

Page 79: ...ation sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity Do not bend or fold the white calibration sheet When cleaning the white calibration sh...

Page 80: ...other paper sizes may be optionally available depending on the country of purchase To prevent paper jams always insert the image you wish to scan into the scanning holder before scanning Do not sprea...

Page 81: ...ed for storing the Color Image Scanner Cartridge IS 32 or another BJ Cartridge when not in use The BJ Cartridge container comes with the printer If you need additional containers the BJ Cartridge cont...

Page 82: ...version of the IS Scan Software and then install the new version 1 Load the Setup Software Reference Guide CD ROM into the CD ROM drive and make sure that the printer is switched on The CD ROM starts...

Page 83: ...lect the desired item then click the Next button Install TWAIN driver only Select this item if you are using a TWAIN compatible application program for processing image data This installs the IS Scan...

Page 84: ...rest of the installation procedure follow the instructions on the screen 1 Load the Setup Software Reference Guide CD ROM into the CD ROM drive 2 Double click the CD ROM icon 3 Double click the IS Sca...

Page 85: ...85 Using the Scanner Installing the IS Scan Software 5 Double click Installer 6 Click Agree in the Software Licence Agreement screen 7 Click Install and then follow the instructions on the screen...

Page 86: ...anning results may be blurred or distorted within the area of 32mm away from the top margin of the scanning holder Images cannot be scanned within the area of 26mm away from the bottom margin Paper si...

Page 87: ...ows and IS Scan directly as a stand alone application program for Macintosh Using IS Scan Plus for Windows 1 Select Programs from the Start menu 2 Point to IS Scan Plus then select IS Scan Plus 3 Sele...

Page 88: ...you do the system may not be able to respond 1 Start up the TWAIN compatible graphics application program If multiple TWAIN compatible device drivers are installed in your system go to Step 2 If not...

Page 89: ...the Scanner Launching IS Scan Select Canon IS Scan2 then click the OK or Select button to enable the settings Select Canon IS Scan DS then click the OK or Select button to enable the settings Windows...

Page 90: ...required when the scanner cartridge is used for the first time Place the white calibration sheet in the scanning holder and load it in the auto sheet feeder of the printer To prevent possible damage t...

Page 91: ...program Select Settings from the Main menu screen then select White Level in the dialogue box When using IS Scan from within a TWAIN compatible graphics applica tion program Select White Level from th...

Page 92: ...the white calibration sheet click the OK button The sheet is scanned and ejected from the paper output tray When the system needs to update the white level calibration data a mes sage appears and prom...

Page 93: ...tain authorization from the person who has the copyright or other legal right to the documents being scanned 1 Remove the BJ Cartridge installed in the cartridge holder and then install the Color Imag...

Page 94: ...s lever is set to the Up position If you scan the image with the paper thickness lever set in the Down position scanning results may be unsatisfactory 2 Launch the IS Scan Software Launching IS Scan 3...

Page 95: ...ess of the original must be within 0 45mm including the scanning holder The scanning holder is 0 2mm thick so the image you wish to scan must be up to 0 25mm thick To prevent possible damage to the pr...

Page 96: ...ppropriate mode in the Scanning Mode box Then select the most appropriate size in Paper Size Click the Prescan button 1 Select the most appropriate mode in Scanning Mode Select the appropriate size in...

Page 97: ...he mouse to specify the portion Follow the procedure below 1 Point to a corner of the rectangle for the area on the image you want to select 2 Drag the mouse to the opposite corner of the rectangle 3...

Page 98: ...er the scanning holder is ejected from the paper output tray the scanned image is displayed When you are using IS Scan from within a TWAIN compatible graphics application program click the Transfer bu...

Page 99: ...the Save As dialogue box is displayed enter a file name drive or folder name and file format type 3 Click the Save button in the Save As dialogue box When using IS Scan directly as a stand alone appl...

Page 100: ...compatible graphics application program 1 Click the Transfer button The scanned image is displayed in the TWAIN compatible graphics application program 2 Select the command for saving and save the im...

Page 101: ...the Printer BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing Ink Tanks Replacing the BJ Cartridge Aligning the Print Head Clea...

Page 102: ...es when required Before you move the printer to a new loca tion pack it in its original box and packing material to prevent damage during shipping Guidelines for replacement of consumable items BJ Car...

Page 103: ...rtridges also require replacement after the print heads wear out The following topics regarding BJ Car tridge maintenance describe how to check the status of the BJ Cartridges and correct prob lems Pr...

Page 104: ...ink is low or has run out replace it Replacing Ink Tanks If an ink tank runs out of ink the POWER lamp may flash orange four times and the BJ Status Monitor for Windows starts up to display a message...

Page 105: ...g the Print Heads Deep print head cleaning Replacing the BJ Cartridge Aligning the Print Head Nozzle check pattern poor quality Nozzle check pattern poor quality Nozzle check pattern poor quality Prin...

Page 106: ...leaning was performed 1 Open the Printer Properties dialogue box 2 Click the Maintenance tab 3 Click the nozzle check pattern icon 1 Select Page Setup from the File menu 2 Click the Utilities button 3...

Page 107: ...button 7 Look at the check patterns and perform the correction procedure Separate patterns are printed to display the status of the BJ Cartridge 1 Color Cartridge BC 33e or Color Cartridge BC 34e Pho...

Page 108: ...broken or missing print head cleaning is required Cleaning the Print Head If patterns 2 are not overlapped perfectly print head alignment is required Aligning the Print Head Each pattern indicates the...

Page 109: ...ead cleaning Always execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning Cleaning the print head consumes ink so clean the print heads on...

Page 110: ...n until the POWER lamp flashes once and release it This cleans the print heads of all colours at one time 4 When the confirmation message appears make sure that the printer is switched on then click t...

Page 111: ...d cleaning does not correct the problem perform deep print head cleaning 1 Open the Printer Properties dialogue box 2 Click the Maintenance tab 3 Click the print head deep cleaning icon in the Print H...

Page 112: ...and the POWER lamp stops flashing 5 Print a nozzle check pattern to confirm the success of print head deep cleaning Printing a Nozzle Check Pattern If the deep cleaning had no effect perform normal pr...

Page 113: ...for each BJ Cartridge For Color BJ Cartridge BC 33e Ink Tank BCI 3eBK Ink Tank BCI 3eC Ink Tank BCI 3eM Ink Tank BCI 3eY Color BJ Cartridge BC 33e For Color BJ Cartridge BC 34e Photo Ink Tank BCI 3ePB...

Page 114: ...eed to replace two ink tanks or more do not remove the ink tanks together Remove and replace each ink tank one by one to ensure that each new ink tank is inserted in the correct slot If you insert an...

Page 115: ...the slot Do not remove the BJ Cartridge Leave the BJ Cartridge installed in the printer and remove only the ink tank s Discard empty ink tanks according to the local laws and regulations regard ing d...

Page 116: ...he perforations to open the packing film Remove the film carefully so you do not remove the label from the ink tank The label is needed to match the ink tank with the correct slot of the BJ Cartridge...

Page 117: ...range protective cap in the direction of the arrow Never attempt to reattach a protective cap to an ink tank Discard the pro tective cap according to the local laws and regulations regarding disposal...

Page 118: ...nk Tanks 5 Hold the new ink tank at a slight angle align it with the correct slot then press down gently on top of the ink tank until it locks in place Make sure that you insert the ink tank in the co...

Page 119: ...119 Routine Maintenance Replacing Ink Tanks 6 Press down until the ink tank locks in place with a click 7 Close the front cover The cartridge holder returns to the home position...

Page 120: ...ds the print heads are worn out and you must replace the BJ Cartridge Canon recommends that you use the following BJ Cartridges with this printer Black BJ Cartridge BC 30e Color BJ Cartridge BC 33e Co...

Page 121: ...tridge lock lever to unlock the BJ Cartridge Make sure that you raise the lever all the way up To avoid staining your hands clothing or areas in the work site handle the BJ Cartridge carefully Avoid d...

Page 122: ...the ink tanks in place If you are removing a partially used BJ Cartridge store it in the BJ Cartridge container Always hold the BJ Cartridge by the circles embossed on the left and right sides of the...

Page 123: ...slowly remove the orange protective tape Never attempt to reattach the tape or cap to the BJ Cartridge Discard the protective cap and tape according to the local laws and regulations regarding disposa...

Page 124: ...ng the BJ Cartridge 5 Insert the BJ Cartridge into the cartridge holder then lower the cartridge lock lever until it locks in place When you install the Black BJ Cartridge insert it into the right sid...

Page 125: ...125 Routine Maintenance Replacing the BJ Cartridge 6 Press in the tab of the plastic insert and remove them Fix tab...

Page 126: ...idge and install them in the new BJ Cartridge Replacing Ink Tanks Install an ink tank immediately after removing it from the worn BJ Cartridge or its package If an ink tank remains exposed for a long...

Page 127: ...t align the print heads to ensure optimum printing 1 Open the Printer Properties dialogue box 2 Click the Maintenance tab 3 Click the print head alignment icon 1 Select Page Setup from the File menu 2...

Page 128: ...lain paper are loaded and then click the OK button The printer starts to print the stan dard head alignment pattern During print head alignment do not open the front cover 5 When this pattern is print...

Page 129: ...sure that the printer is switched on and A4 or Letter size plain paper is loaded and then click the OK button The printer starts to print the high resolution head alignment pattern 9 Check all the pat...

Page 130: ...ings 11 Click the OK button This completes the print head alignment procedure When you wish to switch the printer off after head alignment always press the POWER button to switch the printer off If yo...

Page 131: ...such as thinner benzene or alcohol 1 Press the POWER button to switch the printer off Check the POWER lamp and make sure that it is not on or flashing To prevent failure of the printer to operate nev...

Page 132: ...132 Routine Maintenance Cleaning the Printer 3 Use a soft dry cloth to wipe the area around the paper output part and other parts of the printer...

Page 133: ...around the paper feed rollers and may cause misfeeds and paper jams If this occurs use the special cleaning plate to clean the paper feed rollers inside the printer When you clean the paper feed rolle...

Page 134: ...134 Routine Maintenance Cleaning the Paper Feed Rollers 3 Set the paper guide to the A4 position 4 Slide the cleaning sheet into the sheet feeder until it stops...

Page 135: ...ers of the printer start rotat ing and then stops Wait for approximately 15 to 30 seconds 6 The cleaning sheet feeds into the sheet feeder and paper dust will cling to the cleaning sheet as it rotates...

Page 136: ...damaged during the transportation 1 Press the POWER button to switch the printer off 2 Lower the paper rest 3 Remove the paper output tray 4 Make sure that the POWER lamp is off then unplug the power...

Page 137: ...137 Routine Maintenance Transporting the Printer 5 Disconnect the printer cable from the computer and printer and remove the power cord When using a parallel printer cable...

Page 138: ...138 Routine Maintenance Transporting the Printer 6 Reattach the tape and packing material to the printer and insert the printer into its plastic bag Packing material Tape...

Page 139: ...sporting the Printer 7 Fit the packing material on either end of the printer and pack the printer into the original box If you are shipping the printer through a shipping agent mark the box with FRAGI...

Page 140: ...problem during operation of the printer refer to the following topics Printout is Unsatisfactory Printer Does Not Start or Stops in Mid job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange A...

Page 141: ...ttom right corner right edge or bottom edge Single file page prints over two or more pages Colours streaked or wrong Straight lines are broken Printed pages curled Backs of pages stained with ink Ink...

Page 142: ...The colours in printed photographs and illustrations are not as clear as you expected Check 1 BJ Cartridge and media correct for the print job Check 2 Printer driver settings correct for media and pr...

Page 143: ...lm is recommended These media provide better colour reproduction and brighter colours than plain paper For best results use the Color BJ Cartridge BC 34e Photo For printing colour graphs charts with t...

Page 144: ...the BJ Cartridges Printing Photographs You may also want to click the Advanced button in the Main tab Click the Colour tab make sure Colour Adjustment is enabled and then adjust the colour settings su...

Page 145: ...s that appear pale green on the screen are printed dark green A colour display and printer do not reproduce colour in the same way The printed colour tones may not perfectly match the colours you see...

Page 146: ...tings correct Open the Printer Properties dialogue box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab Make sure that the BJ Cartridge and Media...

Page 147: ...symbols printed The document is displayed correctly on the screen but meaningless text and symbols are printed Check 1 Are you using the correct printer driver Check 2 Are the printer and computer se...

Page 148: ...em you may find it convenient to set the S400 as the default printer Check 2 Are the printer and computer securely connected Check the printer cable connections at the printer and computer A faulty or...

Page 149: ...om right corner or cut off at the bottom or right edge of the paper To disable Scaled Printing open the Printer Properties dialogue box click the Page Layout tab and click the radio button for Normal...

Page 150: ...ge Size setting in the application program and printer driver match Set the same Page Size setting for the application program and the printer driver Open the Printer Properties dialogue box click the...

Page 151: ...treaked or wrong The text appears scratched streaked or the wrong colours are printed Check 1 Is the ink of BJ Cartridge on good condition Check 2 Have the protective tape or cap been reattached Check...

Page 152: ...moved the orange protective cap and tape should never be re attached to the BJ Cartridge Re attaching the tape or cap can cause air bubble or trap dirt or dust into the ink and clog the ink nozzles If...

Page 153: ...shooting Printout is Unsatisfactory Straight lines are broken Check 1 Has the print head been aligned Check 2 Is Print Quality set to Fast in the printer driver Check 3 Is the paper thickness lever se...

Page 154: ...heck 2 Is Print Quality set to Fast in the printer driver Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines 1 Open the Printer Properties dialogue...

Page 155: ...ight lines are broken Check 3 Is the paper thickness lever set correctly If straight lines are printed uneven or broken after changing the setting of the paper thickness lever on the front of the prin...

Page 156: ...g Printout is Unsatisfactory Printed pages curled As printed pages are ejected from the printer they are curled or wavy Check 1 Are you printing on thin paper Check 2 Is the printer driver set for hig...

Page 157: ...ns can cause printed pages to curl or warp For such print jobs you should use special media such as High Resolution Paper or Glossy Photo Paper When you use High Resolution Paper Glossy Photo Paper or...

Page 158: ...ow 1 Open the Printer Properties dialogue box and click the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Intensity slide bar to change the Intensity setting 1 When using Manual for...

Page 159: ...o eliminate this problem by reducing the black density 1 Open the Printer Properties dialogue box and click the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Black slide bar to chan...

Page 160: ...Unsatisfactory Ink blurred The ink is blurred images are not sharp and the ink has spread and run together Check 1 Are you using plain paper Check 2 Is the print head dirty Check 3 Is the printer driv...

Page 161: ...oto Film Check 2 Is the print head dirty Clogged print head nozzles can cause ink spread and blurring so clean the print head Cleaning the Print Head Check 3 Is the printer driver set for high density...

Page 162: ...the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Intensity slide bar to change the intensity setting 1 When using Manual for printing click the Details button in the Print dia log...

Page 163: ...paper is scratched and stained Check 1 Are you printing on thick paper Check 2 Is the paper thickness lever set correctly Check 3 Are you printing on curled plain paper Check 4 Are you executing a hi...

Page 164: ...ck 2 Is the paper thickness lever set correctly When you use thick paper such as envelopes T shirt transfers and banner paper for printing set the paper thickness lever to the Down position If the pri...

Page 165: ...Properties dialogue box and click the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Intensity slide bar to change the print density setting Check 5 Are you printing outside the reco...

Page 166: ...the print head If any portion of the nozzle check pattern is streaked the print head could be clogged may not be aligned properly or the BJ Cartridge may be worn out If the nozzle check pattern print...

Page 167: ...intout is Unsatisfactory Colours streaked or uneven Patterns of uneven or streaked colouring appear on the printout Check 1 Is Print Quality on the Quality tab set to Fast Check 2 Is Halftoning set fo...

Page 168: ...u may see in a document where a large amount of ink is used 1 Open the Printer Properties dialogue box 2 Click the Advanced button in the Main tab 3 In the Quality tab drag the slide bar to the right...

Page 169: ...setting smoothes uneven or streaked colours 1 Open the Printer Properties dialogue box 2 Click the Advanced button in the Main tab 3 In the Halftoning box under the Quality tab disable Auto if it is...

Page 170: ...print job not printing The last part of each page in the document is not printed Check 1 Are you using the paper size specified in the Page Size setting Check 2 Are the computer and printer securely...

Page 171: ...e size of the paper you are using select the correct size from the pull down list The Page Size or Paper Size can be found at the following location Page Layout tab Page Setup dialogue box Set the sam...

Page 172: ...nter driver installed in your system Confirm whether or not a WPS driver is installed in your system Change the WPS driver port setting to FILE or delete the WPS driver 1 Open the WPS Driver Propertie...

Page 173: ...printer and is not a PostScript printer Therefore if you use the application program that only supports PostScript lines of characters and figures may print with unnatural notches Always use the appl...

Page 174: ...er Does Not Start or Stops in Mid job Printer Does Not Start or Stops in Mid job Printer does not switch on Print job does not start Printing halts Printing starts but nothing printing Cartridge holde...

Page 175: ...er Does Not Start or Stops in Mid job Printer does not switch on The printer does not switch on after the POWER button is pressed Check 1 Have you pressed the POWER button firmly Check 2 Is the power...

Page 176: ...ch on Check 1 Have you pressed the POWER button firmly Press the POWER button fully down then release it If you do not press the button hard enough the printer may not turn on Check 2 Is the power cor...

Page 177: ...does not operate after print job executed from the computer Check 1 Is the printer switched on Check 2 Are you printing a very large file Check 3 Are the printer and computer securely connected Check...

Page 178: ...file A very large file may require more time to process before printing begins Photographs and illustrations can increase the size of a file For a very large file wait a few minutes for the print job...

Page 179: ...iver for the print job Make sure Canon S400 is displayed in the Name entry box of the Print dialogue box If another driver is selected click the down arrow and select Canon S400 from the pull down lis...

Page 180: ...er cable specify LPT1 or USBPRN01 as the printer port Follow the procedure below 1 Open the Printer Properties dialogue box directly from the Start menu 2 Click the Details tab and select LPT1 or USBP...

Page 181: ...Not Start or Stops in Mid job Printing halts The printer stops printing before the print job is completed Check 1 Is the print job a finely detailed photograph or illustration Check 2 Has the printer...

Page 182: ...ing for a long time The print heads may occasionally overheat during a long print job If the print head overheat printing pauses at the end of a pass across the page to allow time for the print head t...

Page 183: ...art or Stops in Mid job Printing starts but nothing printing The printer operates but nothing is printed on the page Check 1 Is the ink of BJ Cartridge in good condition Check 2 Did you remove the ora...

Page 184: ...anks are empty replace them Next print a nozzle check pattern to check the status of the print head and clean the print head Printing a Nozzle Check Pattern Cleaning the Print Head If the problem is n...

Page 185: ...tective tape from the print head If the orange protective tape is not removed from the BJ Cartridge ink can not be ejected from the BJ Cartridge Remove the BJ Cartridge and check the print head If the...

Page 186: ...s not move to centre You want to switch the BJ Cartridge replace an ink tank or replace the BJ Cartridge but the cartridge holder does not move to the centre when you open the front cover Check 1 Is t...

Page 187: ...ou have just turned on the printer and the POWER lamp is flashing green the printer is warming up Wait until the POWER lamp stops flashing Check 2 Has the front cover been open longer than 10 minutes...

Page 188: ...188 Troubleshooting Paper Jams or Does Not Feed Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Paper skewing during feeding Multiple sheets feed together Paper jam...

Page 189: ...t feed from auto sheet feeder After the print job is started the paper loaded in the auto sheet feeder does not feed Check 1 Is the paper too thick Check 2 Is the sheet feeder overloaded Check 3 Did y...

Page 190: ...ber of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets Number of sheets that can be load...

Page 191: ...t feed from auto sheet feeder Check 4 Is the paper folded or curled To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Can Use...

Page 192: ...es Not Feed Paper skewing during feeding The paper or other media does not feed straight into the paper feed slot Check 1 Is the auto sheet feeder overloaded Check 2 Is the paper folded or curled Chec...

Page 193: ...er of sheets Number of sheets that can be loaded Check 2 Is the paper folded or curled To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Medi...

Page 194: ...feed together During a multiple feed more than one sheet feed from the stack at the same time Check 1 Did you fan the stack before loading Check 2 Is the auto sheet feeder overloaded Check 3 Is the pa...

Page 195: ...auto sheet feeder overloaded The number of sheets you can load in the auto sheet feeder depends on the media you are using Number of sheets that can be loaded Check 3 Is the paper folded or curled To...

Page 196: ...remove it 1 Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot whichever is easier If the paper tears or shreds open the front cover and remove all the fragm...

Page 197: ...the paper automatically and start the print job again Paper within the range of 64 to 105g m2 can be loaded in the auto sheet feeder Media Sizes You Can Use with the Printer To avoid misfeeds and pap...

Page 198: ...the cause of the problem Two flashes Out of paper or paper feed error Three flashes Paper jam Four flashes BJ Cartridge out of ink Five flashes Cartridge not installed correctly Six flashes BJ Cartri...

Page 199: ...paper correctly and press the RESUME button If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed If paper cannot be inserted completely into the a...

Page 200: ...tridge not installed correctly The correct cartridge is not installed When printing is to be performed install the BJ Cartridge for the S400 When scanning is to be performed install the scanner cartri...

Page 201: ...replace the BJ Car tridge Replacing the BJ Cartridge Eight flashes Waste ink tank almost full The printer has a built in waste ink tank to hold the ink that was consumed during print head cleaning Eig...

Page 202: ...The POWER lamp flashes orange and green alternately Service error A service error means the printer requires the attention of a qualified tech nician Contact a Canon service facility Count the number...

Page 203: ...203 Troubleshooting An Error Message Appears An Error Message Appears Error writing to LPT1 or USBPRN Application error General protection fault Other error messages Windows Windows...

Page 204: ...inter switched on Check 2 Are the printer and computer connected properly Check 3 Is print spooling operating correctly Check 4 Is the printer port operating correctly Check 5 Is the printer driver in...

Page 205: ...perly Check the connections of the printer cable at the computer and the printer Check 3 Is print spooling operating correctly Cancel spooling and send the print job directly to the printer 1 Open the...

Page 206: ...is enabled An error occurs if this item is disabled Read the message under Device Status and verify no problem is indicated there 5 Click the Resources tab and read the message under Conflicting devic...

Page 207: ...ected to the printer an error message appears To check the printer port setting open the Printer Properties dialogue box and click the Details tab If LPT1 is displayed in the Print to the following po...

Page 208: ...river is installed in your computer 1 Click Start point to Settings and click Printers 2 If a WPS driver is installed right click the icon and then select Properties from the pop up menu 3 Click the D...

Page 209: ...s 3 1 application program Check 2 Are several application programs running in the background Check 3 Does the computer have sufficient memory Check 4 Is there sufficient free space on the hard disk Ch...

Page 210: ...Check 2 Are several application programs running in the background If you are running several application programs at the same time there may not be enough memory available for the print job Quit the...

Page 211: ...hard disk If there is little free space available on the disk delete any unneeded files Check 5 Is there a problem in the file you are trying to print If one of these errors occurs only when you try t...

Page 212: ...pplication error General protection fault Check 6 Is the printer driver installed correctly There may be a problem with the printer driver Uninstall the printer driver and install it again Refer to th...

Page 213: ...r Message Appears Other error messages Check 1 An error displayed in the BJ Status Monitor Check 2 An error displayed in any screens other than the BJ Status Monitor Check 3 Error number xxxx displaye...

Page 214: ...een opens The Print Status tab displays a short description of the error and other infor mation about the print job Click the Guide tab to display instructions on how to solve the problem For problems...

Page 215: ...any unneeded file to make more disk space available Quit any other application programs you are running in the background Uninstall the printer driver and reinstall it Refer to Driver and Utility Guid...

Page 216: ...is allocated to the application program If there is not enough memory installed install more memory Refer to the user s manual for your computer for information on installing additional memory Error n...

Page 217: ...e sure that the printer cable is securely fastened to the computer and the printer If the problem cannot be solved check the settings in Chooser 1 Select Chooser from the Apple menu 2 Click the S400 i...

Page 218: ...218 Troubleshooting Scanner Problems Scanner Problems Scanning result is unsatisfactory Cannot be used with TWAIN compatible application program Other scanner problems...

Page 219: ...ry Scanning result is unsatisfactory Scanned image blurred or distorted Scanned image is of uneven quality White portion becomes greyish Parts of an image are missing or not aligned properly Image con...

Page 220: ...ting Scanning result is unsatisfactory Scanned image blurred or distorted Check 1 Are you using a clear image for scanning Check 2 Is the scanning holder unstained and undamaged Check 3 Are you scanni...

Page 221: ...nning holder with originals it is bound to get dirty Clean the scanning holder using a soft cloth dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth If...

Page 222: ...ugh Resolution determines the precision of the scanned image The greater the number of dots used to draw an image the greater the pre cision and the higher the quality of the scanned image For a bette...

Page 223: ...esult is unsatisfactory White portion becomes greyish Check 1 Did you perform white level calibration Check 2 Did you adjust the brightness and contrast Check 3 Did you scan a monochrome image using t...

Page 224: ...rchase or when the sys tem needs to update the white level calibration data Check 2 Did you adjust the brightness and contrast Depending on the image you scan a white portion is not recognised as whit...

Page 225: ...scanning mode is set to Colour or Greyscale the scanner detects and scans gradations evenly and white may not be recognised as white When you scan a monochrome image always set Black White in the scan...

Page 226: ...ting Scanning result is unsatisfactory Parts of an image are missing or not aligned properly Check 1 Did you position the original within the proper scanning area Check 2 Did you specify the scanning...

Page 227: ...sure the original is positioned in the proper scanning area Check 2 Did you specify the scanning area correctly If the Paper Size setting is smaller than the paper size of original parts of the image...

Page 228: ...ntains unexpected colors or is too light or too dark The appearance of the scanned image is not what you expected or the image is too light or too dark Check 1 Is the number of display colours set to...

Page 229: ...mber of display colours 1 From the Start menu select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Make sure Colors is set to High Color or True...

Page 230: ...d colours Colour Matching attains the best match between the colours dis played on your display and the actual colours in the scanned image Color Matching can be used when the Scanning Mode is set for...

Page 231: ...WAIN compatible application program Cannot be used with TWAIN compatible application program Cannot launch IS Scan from within the TWAIN compatible graphics application program Cannot transfer to TWAI...

Page 232: ...TWAIN specifications or TWAIN Source Manager Version 1 5 or later When IS Scan is used as a TWAIN interface you must use the latest 32 bit TWAIN compatible graphics application program Refer to the us...

Page 233: ...rmat type and resolution of the image data Some TWAIN compatible graphics application programs support specific file format types and resolution settings only For example the resolution settings of so...

Page 234: ...roblems Other scanner problems Cannot install the scanner driver Does not launch with default settings Improper colours are displayed in the dialogue box Scanning is too slow Communication error occur...

Page 235: ...iver Check 1 Did you follow the scanner driver installation instructions Check 2 Are any other application programs running Check 3 Did you specify the correct CD ROM drive for installation Check 4 Is...

Page 236: ...ng installation and you had to forcibly shut down the installation procedure you may not be able to install the scanner driver because Windows is no longer stable Restart Windows and then reinstall th...

Page 237: ...on on the Windows desktop The drive name E for example varies according to how your system is set up When you install the printer driver from Run in the Start menu specify the CD ROM drive and file na...

Page 238: ...ication program Previ ous Settings selected in the Standard Value box under the Custom Settings dialogue box may be cleared and standard settings characteristic of the TWAIN compatible program you are...

Page 239: ...f your computer 1 From the Start menu select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Check that the Colors setting is High Color or True Co...

Page 240: ...our computer must be able to receive a large amount of data Therefore the scanning speed varies according to the per formance of the computer To shorten the time required for scanning Use the appropri...

Page 241: ...problems Communication error occurs Check 1 Did you launch IS Scan or IS Scan Plus immediately after it was closed Check 2 Is the printer switched on and on line Check 3 Are you using the USB interfac...

Page 242: ...the off line status refer to the on line Help of your operating system Check 3 Are you using the USB interface running under Windows 98 When using the USB interface running under Windows 98 a communic...

Page 243: ...n proce dures the on line Help for IS Scan Bjscan2 hlp exists in the IS Scan folder Follow the procedure below 1 Open the Program Files folder in Drive C 2 Open the Canon folder in the Program Files f...

Page 244: ...244 Troubleshooting Other Problems Other Problems Cannot install the printer driver BJ Status Monitor does not open Cannot execute background printing Windows...

Page 245: ...you follow the printer driver installation instructions in the Quick Start Guide Check 2 Are any other application programs running Check 3 Did you specify the correct CD ROM drive for installation C...

Page 246: ...If an error occurred during installation and you had to forcibly shut down the installation procedure you may not be able to install the printer driver because Windows is no longer stable Restart Wind...

Page 247: ...the installation procedure refer to the Quick Start Guide The drive name E for example varies according to how your system is set up When you install the printer driver from Run in the Start menu spe...

Page 248: ...nitor does not open The BJ Status Monitor does not open and displays messages and guidance Check 1 Do your computer and printer cable support bi directional communication Check 2 Is the bi directional...

Page 249: ...to whether your computer or printer cable supports bi directional communication contact your hardware manufacturer Check 2 Is the bi directional option selected in the printer driver To set the bi di...

Page 250: ...ecute background printing The BJ Backgrounder is not displayed during a print job and you cannot use background printing Check 1 Is there enough free space available on the hard disk Check 2 Is backgr...

Page 251: ...eded files to create more space If you are unable to make more space available on your hard disk by delet ing files switch background printing off Check 2 Is background printing enabled in the printer...

Page 252: ...pattern Black printing using Black BJ Cartridge BC 30e Fast 9 0 ppm Normal 6 8 ppm Colour printing using Color BJ Cartridge BC 33e Fast 4 0 ppm Normal 2 8 ppm Photo colour printing using Color BJ Car...

Page 253: ...l AWG28 or larger Type Twisted pair shielded cable Length Up to 2 0m 6 5 ft Connectors Amphenol 30360 or equivalent Recommended printer cable USB Material AWG28 data wiring pair or AWG20 to 28 distrib...

Page 254: ...ut down power completely remove the power cord from the wall outlet This printer is provided with an automatic power off feature If the printer does not receive any data for a specified length of time...

Page 255: ...lain paper envelopes Transparencies Glossy photo paper high gloss photo film Back print film Glossy photo cards T shirt transfers Sheet feeder capacity Plain paper 64 g m2 100 sheets max High resoluti...

Page 256: ...94 to 23 0 Weight 64 to 105 g m2 Special Canon media High Resolution Paper HR 101 Glossy Photo Paper GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Transparencies CF 102 Back Print Fil...

Page 257: ...ndard selected for Choose Print Mode in the Windows 98 Win dows 95 printer driver Color BJ Cartridge BC 34e Photo Nozzles 48 per color Ink colours Photo Black Photo Cyan Photo Magenta Capacity of each...

Page 258: ...driver Black BJ Cartridge BC 30e Nozzles 60 Ink colours Black only Capacity Approx 1150 sheets 1500 characters per page normal text Printer driver operating environment IBM PC AT compatible computer r...

Page 259: ...by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh computers with USB interface computer with Mac OS 8 1 or later which is preinstalled b...

Page 260: ...olor BJ Cartridge BC 33e 63 113 BCI 3eM ink tank for Color BJ Cartridge BC 33e 63 113 BCI 3ePBK Photo ink tank for Color BJ Cartridge BC 34e Photo 64 113 BCI 3ePC Photo ink tank for Color BJ Cartridge...

Page 261: ...Container 68 81 BJ Status Monitor 248 Bjscan2 hlp 243 Black BJ Cartridge BC 30e 65 120 C Canon Special Media 16 Cartridge Holder 11 Cartridge Lock Lever 11 Cleaning the paper feed rollers 133 the pri...

Page 262: ...driver basics 77 E Envelopes 15 Using 34 Error message 203 213 European DL Envelope 15 27 34 F Front cover 9 G Glossy Photo Cards FM 101 17 50 Using 50 Glossy Photo Paper GP 301 16 43 Using 43 H Halft...

Page 263: ...BC 34e Photo 64 113 Ink Tank BCI 3ePC Photo For Color BJ Cartridge BC 34e Photo 64 113 Ink Tank BCI 3ePM Photo For Color BJ Cartridge BC 34e Photo 64 113 Ink Tank BCI 3eY For Color BJ Cartridge BC 33...

Page 264: ...Cartridge 104 Media 14 15 16 Back Print Film BF 102 17 Banner Paper 18 Glossy Photo Cards FM 101 17 Glossy Photo Paper GP 301 16 High Gloss Photo Film HG 201 16 High Resolution Paper HR 101 16 Transpa...

Page 265: ...r guide 9 Paper output tray 9 Paper rest 9 Paper thickness lever 9 Setting the 22 Parallel interface 10 Parts and Functions 8 Front view 9 Inside the printer 11 Operation panel 12 Rear view 10 Photo O...

Page 266: ...e 21 Printable area 23 A4 24 A5 24 B5 24 Banner Paper 28 Envelope 27 Glossy Photo Cards 26 Legal 25 Letter 25 Printer Parts and Functions 8 Front view 9 Inside the printer 11 Operation panel 12 Rear v...

Page 267: ...13 Loading Paper and Other Media 20 Protective cap 69 117 Protective tape 69 Q QuickDraw printer 173 R Replacing the BJ Cartridges 120 the Ink Tanks 113 Resolution scanning 86 222 RESUME button 12 S S...

Page 268: ...n Error Message Appears 203 Application error General protection fault 209 Error writing to LPT1 or USBPRN 204 Other error messages 213 Other Problems 244 BJ Status Monitor does not open 248 Cannot ex...

Page 269: ...or wrong 151 Ink blurred 160 Last part of print job not printing 170 Meaningless characters symbols printed 147 Printed and on screen colour do not match 145 Printed pages curled 156 Printed surface...

Page 270: ...gned properly 226 Scanned image blurred or distorted 220 Scanned image is of uneven quality 222 White portion becomes greyish 223 The POWER Lamp Flashes Orange 198 Eight flashes Waste ink tank almost...

Page 271: ...271 Index U US Commercial 10 Envelope 34 USB interface 10 USBPRN nn numerals 204 W Waste ink tank almost full 201 White calibration sheet 79 90 White level calibration 90 WPS driver 172 208...

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