7.3 Product technical information
(1) Problems when evaluating
Paper type
Result
Conditions
Countermeasure
Cause
Estimated call and claim
*Paper out error
*Two sheets of paper (postcards) are fed at
once
*Non ejection of ink
*Cannot print
*Paper out error
*Two sheets of paper (postcards) are fed at
once
2) Flatten the curled paper
*Non ejection of ink
*Cannot print
*Paper (postcard) is not picked up
*Paper out error
*Cannot print
1) Flatten the curled paper
*Paper out error
*Non ejection of ink (Paper is ejected without
being printed)
*Cannot print
*Cannot print the lower part of paper
*Print data at the top of paper is
missing
*Poor print quality
*Cannot print the lower part of paper
*Poor print quality
*Poor print quality
*Poor print quality
*The printed side of paper is smeared.
*Poor print quality
Note: Due to very specific occurrence conditions, the phenomenon above occur only rarely. The above 8 items (1 to 8) occur at the same level
as the current BJC-2100/S100.
As the paper surface is not flat at excessive
ink ejection, uneven density occurs.
Insignificant except for specific pattern
(high duty half tone).
As the paper surface is not flat at excessive
ink ejection, uneven density occurs.
Insignificant except for specific pattern
(high duty half tone).
The last paper is picked up and fed too far,
then ejected without being printed
As the postcard being fed contacts those
on the Paper Output Tray, the final section
of the postcard cannot be fed and printed
completely. This unfed paper may cause
print failure at the top of the next sheet.
The final section of the sheet is not held by
the Pinch Roller, and printing in this area of
loose paper can result in uneven density.
The occurrence rate is the same as the
current competitive printer (Z33).
When stacking multiple
sheets of paper at low
temperature and low
humidity
When printing max.
printable area and more
than 3 sheets are left on
the Paper Output Tray at
low temperature and low
humidity
Remove a postcard from the
Paper Output Tray after printing,
or perform printing without Paper
Output Tray.
When the top of the paper contacts the
spurs, a loop of paper can occur. When
ink is ejected, misalignment due to this
causes uneven density. Insignificant
except for specific pattern (high duty half
tone).
Recommend printing within
"print-assured area"
Recommend printing within
"print-assured area"
Smeared paper
surface
Adjust paper thickness lever to
thick paper position
9
Remarkable only when
printing high duty solid
pattern (Bk solid,
secondary Cl solid, Bk and
process Bk solid)
5
6
7
8
1
2
3
4
As the friction between stacked paper is
great, last two sheets fed overlapped.
PH-101 (address
side)
All Japanese
postcards
When printing address
side after printing whole
glossy side with high duty
pattern at low temperature
and low humidity
As the friction between stacked paper is
great, last two sheets fed overlapped.
*Friction rates differ by media lot
As the friction between the stacked paper
and ASF becomes significant, the paper
feed roller cannot pick up stacked paper.
*Friction rates differ by media lot
2) Set one sheet of paper at a
time for printing
1) Dry the glossy side of paper
adequately after printing
If the last sheet is not picked up,
set the enclosed thick paper
underneath when printing only
one sheet of paper
Recommend printing within
"print-assured area"
HR-101
Uneven horizontal
image on final section
of paper
Uneven horizontal
image at the top of
paper
Uneven horizontal
image at the top of
paper
When printing max.
printable area at low
temperature and low
humidity
When printing max.
printable area at low
temperature and low
humidity
When printing max.
printable area
Uneven print
density at the
final section
All paper types
Image quality
Print head
contacts paper
Plain paper
Uneven print
density due to
paper cockling
Set only one sheet of paper at a
time for printing
Low temperature / low
humidity
Last two sheets fed
overlapped
KH-201 (Glossy
side)
Function
Postcard ejection
failure
Uneven print
density at
insertion point to
spurs
HR-101/GP-301/
KH-201/PR-101/
PH-101
Overlapped paper
feeding
Last sheet is not
picked up
Failure to feed/print
last sheet
Paper pick-up
problem
Paper delivery
problem
Paper feeding
performance
*Lines/uneven print density at the rear edge of
paper
*Lines/uneven print density at the final section
of paper
*Line/uneven print density at the top of paper
*Lines/uneven print density at the top of paper
