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Troubleshooting
Camera
Camera will not operate.
Power is not turned on.
z
Press the power button for a
moment (
Basic Guide
p. 2).
Memory card slot/battery
cover is open.
z
Confirm that the memory card slot/
battery cover is securely closed
(
Basic Guide
p. 1).
Batteries are loaded in
the wrong direction.
z
Put batteries back into the camera
in the correct direction (
Basic Guide
p. 1).
Batteries are not the right
type.
z
Use only unused AA-size alkaline
batteries or Canon AA-size NiMH
batteries. (
Basic Guide
p. 1).
Insufficient battery
voltage ("Change the
batteries" message
displays).
z
Insert the two unused or fully
charged AA-size NiMH batteries into
the camera (
Basic Guide
p. 1).
z
Use the AC Adapter Kit ACK800
(sold separately) (p. 90).
Poor contact between
camera and battery
terminals.
z
Polish the terminals with a soft
cotton swab before charging or
using the battery (p. 85).
z
Reinsert the batteries several times.
Sounds come from the inside of the camera.
The camera's horizontal/
vertical orientation was
changed.
z
The camera's orientation
mechanism is operating. There is no
malfunction.