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2
Click the [+] symbol beside the [Other devices], [Portable Devices] and/or
[Imaging devices] category.
Your camera model name or [Canon Camera] will display in these categories if it is being
recognized as an “other” device.
There are other potential reasons for the problem if the [Other devices], [Portable
Devices] or [Imaging devices] categories do not appear or your camera model name
or [Canon Camera] does not appear. Proceed to Step 5, and temporarily quit the
procedures.
3
Select your camera model name or [Canon Camera], right-click and select
[Delete].
4
Click [OK] in the confirmation dialog.
Delete all instances of your camera model name or [Canon Camera] if it appears in one
or more places in the [Other devices] or [Imaging devices] categories.
5
Close [Device Manager] or [System Properties].
COP
Y