Canon Pixma TS8700 Series, Online Manual, Page: 474 / 589

Printer Does Not Print
Check 1
Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
• If you are printing large data such as photos or other graphics, printing may take longer to start. The ON •
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check 2
Make sure that the paper output tray is at the normal print position.
When you are not using the multi-purpose tray, pull the paper output tray out to the front side until you see a
and select
OK on the touch screen.
Check 3
Make sure that the cassette is correctly inserted.
If there is an object under the printer, the cassette cannot be correctly inserted and paper may not be correctly
fed.
Make sure there are no objects under the printer and push the cassette flatly into the printer until it stops.
Loading Plain Paper in Cassette
Check 4
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the •
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing. •
If you use the printer with a network connection, make sure the printer is correctly set up for network use.
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