Canon Pixma TS8700 Series, Online Manual, Page: 446 / 589

C-0
It is connected correctly. If, nevertheless, the printer is not found on the network or printing is not possible,
check the following items.
Note
• If codes other than "C-0" are displayed at the same time in the item "2-2" see also the correspondence •
of the other codes.
Check 1
Check that security software's firewall is off.
A message may appear warning you that Canon software is attempting to access the network. If this warning
message appears, set the security software to always allow access.
Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is
the firewall setting. Change the firewall settings so that the printer is recognized and ready to use. For details,
contact the manufacturer of the security software.
If you are using any programs that switch between network environments, check their settings.
Check 2
Does network name (SSID) of printer match network name (SSID) setting of
wireless router that communicates?
Check the "3-2-6" item in the printed network settings information and the network name (SSID) of the wireless
router you want to connect to. If they are not matched, check the SSID and password of the wireless router you
want to connect to, and then setup manually.
Check 3
Is privacy separator, SSID separator, or Network separation function enabled
on wireless router?
If it is enabled, disable these functions before performing the setup. To check the settings of the wireless router,
refer to the instruction manual provided with it or contact its manufacturer.
Check 4
Are MP Drivers (Printer Driver) installed? (Windows)
If you are using Windows and MP Drivers (Printer Driver) are not installed, install it.
Set Up
C-1
The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear on the
printer's screen.)
Enable the Wi-Fi setting in the printer's settings screen.
C-3
No IP address is assigned. (You can also check that the item "3-2-12" in the printed network settings
information is blank.)
Check the following items.
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