Canon PIXMA TS5055, Online Manual, Page: 357 / 441

In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check7
Make sure wireless signal is strong. Monitor signal status and move printer and
wireless router as necessary.
To check the signal strength:
Checking Wireless Network Status
Check8
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual or
contact its manufacturer.
Note
• If you use the smartphone/tablet, make sure that its Wi-Fi setting is enabled.
Check9
Make sure Enable bidirectional support is selected in the Ports sheet of the
properties dialog box of the printer driver. (Windows)
Check10
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check11
If printer is connected to an AirPort Base Station via LAN, use alphanumeric
characters for network identifier (SSID). (Mac OS)
If the problem is not resolved, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
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