Message (Support Code) Appears
This section describes some of the messages that may appear on the computer screen.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
have support code, see
List of Support Code for Error
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click
OK
.
The printer starts printing.
See
to unplug the printer correctly.
Writing Error/Output Error/Communication Error (Windows)
Check1
If the
ON
lamp is off, make sure printer is plugged in and turn on.
The
ON
lamp flashes while the printer is initializing. Wait until the
ON
lamp stops flashing and remains lit.
Check2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3
Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and click
here to reinstall them.
Check4
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select
Control Panel
>
Hardware and Sound
>
Device Manager
.
1.
351
Summary of Contents for PIXMA TS3520
Page 1: ...TS3500 series Online Manual English...
Page 67: ...TR9530 series TS3300 series E3300 series 67...
Page 69: ...Loading Paper Loading Plain Paper Photo Paper 69...
Page 75: ...Loading Originals Loading Originals on Platen Supported Originals 75...
Page 104: ...Safety Safety Precautions Regulatory Information WEEE 104...
Page 127: ...Main Components and Their Use Main Components Power Supply Indication of LCD 127...
Page 128: ...Main Components Front View Rear View Inside View Operation Panel 128...
Page 225: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 225...
Page 235: ...Scanning Scanning from Computer Windows Scanning from Computer macOS 235...
Page 239: ...Note To set the applications to integrate with see Settings Dialog Box 239...
Page 252: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 252...
Page 297: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 297...
Page 331: ...Scanning Problems Windows Scanning Problems 331...
Page 332: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 332...
Page 343: ...Errors and Messages When Error Occurred Message Support Code Appears 343...