
40
Troubleshooting
Installation does not start automatically
when the
Setup CD-ROM
is inserted
into your computer’s disc drive.
Click
Start
>
My Computer
> double-click the CD-ROM icon
.
In non-XP Windows, double-click the
My Computer
icon on the desktop and
then double-click the CD-ROM icon
.
Note
To use the Run command to start the setup program, specify your disc drive and
then the name of the setup program, Msetup4.exe. The drive letter of the disc
drive depends on your computer.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed, restart your computer.
If the CD-ROM icon is still not displayed, try different disks and see if they are
displayed. If other disks are displayed, there is a problem with the
Setup CD-
ROM
. Contact a Canon service representative.
Installation procedure not followed
correctly.
Follow the procedure described in your setup sheet for proper installation.
If the MP Drivers were not installed correctly, uninstall the driver, restart your
computer, and then reinstall the driver. Refer to the
Printer Driver Guide
on-
screen manual.
Note
If the installer was forced to be terminated due to a Windows error, the system
may be in an unstable condition and you may not be able to install the driver.
Restart your computer before reinstalling.
The
Setup CD-ROM
is defective.
Click
Start
>
My Computer
, and confirm that CD-ROM icon
is visible.
In non-XP Windows, double-click the
My Computer
icon on the desktop and
confirm that the CD-ROM icon
is visible in the window.
Confirm that the CD-ROM icon is displayed when you insert the CD-ROM.
If the CD-ROM icon is not displayed, restart your computer.
If the CD-ROM icon is still not displayed, try different disks and see if they are
displayed. If other disks are displayed, there is a problem with the
Setup CD-
ROM
. Contact a Canon service representative.
Cause
Action