
37
Troubleshooting
An Error Code Is Displayed on the LED
When an error occurs, the
Alarm
lamp lights orange, and
E
and an error code are alternately
displayed on the LED. Take the action described in the table below to correct the error.
Error Code
Cause
Action
E
, 2
The machine is out of
paper. / Paper does not
feed.
Reload paper in the Auto Sheet Feeder and press the
Black
or
Color
button.
E
, 3
Paper jam.
The paper may be jammed. Remove the jammed paper,
reload the paper in the machine correctly and then press the
Black
or
Color
button.
E
, 4
Ink has run out.
Ink has run out.
Replace the ink cartridge and close the Scanning Unit
(Printer Cover).
If printing is in progress and you want to continue printing,
press the
Stop/Reset
button for at least 5 seconds with the
ink cartridge installed. Then printing can continue under the
ink out condition.
The function for detecting the remaining ink level will be
disabled.
Replace the empty ink cartridge immediately after the
printing. The resulting print quality is not satisfactory, if
printing is continued under the ink out condition.
E
, 5
The FINE Cartridge cannot
be recognized.
Possible causes are as follows:
z
The FINE Cartridge may not be installed properly.
z
The FINE Cartridge may not be compatible with this
machine.
Install the appropriate FINE Cartridge. If lines are misaligned
or the resulting output is not satisfactory, carry out the Print
Head Alignment.
E
, 7
FINE Cartridge is not
installed in the correct
position.
Confirm that the FINE Cartridges are installed in the
appropriate positions. See “Replacing a FINE Cartridge” on
page 24.
E
, 8
Ink absorber is almost full.
The machine has a built-in ink absorber to hold the ink used
during Print Head Cleaning, for example. The error code "
E
,
8
" indicates that the ink absorber is nearly full. Press the
Black
or
Color
button to cancel the error so that you can
continue printing.
Before the ink absorber becomes completely full, contact a
Canon service representative. (You will need to replace a
particular part of the machine.)
Important
Canon recommends that you call for service as soon as this
error occurs. Once the ink absorber becomes completely full,
printing cannot be performed until the ink absorber is
replaced.
E
, 1, 4
The FINE Cartridge cannot
be recognized.
The FINE Cartridge may not be the compatible with this
machine. Install the appropriate FINE Cartridge. If lines are
misaligned or the resulting output is not satisfactory, carry out
the Print Head Alignment.
E
, 1, 5
The FINE Cartridge cannot
be recognized.
Possible causes are as follows:
z
The FINE Cartridge may not be installed properly.
z
The FINE Cartridge may not be compatible with this
machine.
Install the appropriate FINE Cartridge. If lines are misaligned
or the resulting output is not satisfactory, carry out the Print
Head Alignment.