Canon Oce Folder Express 3011, User Manual

Page: 36 / 44

Introduction to trouble shooting
Introduction
The screen can show messages and errors.
Messages
Message see
Conveyor belt full
Conveyor belt full on page 37
Logged into remote service
Logged into remote service on page 38
Errors
In case an issue occurs, an error code will be shown in the screen.
This could be an open cover or a paper jam (as shown in the example).
If there is remaining paper pinched between fold rollers or other turning parts, close the covers
and press the purge button (2). All transport belts and rollers will be switched on until you release
the button again.
After taking out the jammed paper or closing the cover, the folder needs to be restarted by
clicking on the exit button (3).
The folder will reboot now and check the paper path again. This takes approximately 20 seconds.
Thereafter, the folder will be ready.
The "key" button (1) gives the technician the possibility to enter the service menu.
See also Error code list on page 40 .
Introduction to trouble shooting
36 Chapter 6 - Trouble shooting