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Canon Oce Folder Express 3011, User Manual

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Canon Oce Folder Express 3011 User Manual Download Page 40

Error code list

Introduction

Location 1: Master Controller errors

01

Communication and common errors

 

01:09

No response from FF

 

01:10

No response from CF

 

01:11

Cover open

 

01:12

License error: Map fold (panel width is smaller than
160 mm or 6.3 inches)

 

02

Other communication errors

 

02:02

No contact to FF during initialization

 

02:03

No contact to CF during initialization

 

03

Result codes

 

03:02

FF: result code is TIMEOUT

 

03:05

CF: result is TIMEOUT

 

03:08

Too many sheets are in the folder

 

09

Start-up and initialization errors

 

09:02

Time-out while resetting FF

 

09:03

Time-out while resetting CF

 

09:10

Checking EEPROM in FF or CF failed

 

13

Printer messages

 

13:01

Printer sends an error and folder stops

 

Location 2: Fan Folder errors

22

Sensor errors on start-up

22:01

Sensor S1 is blocked

 

22:02

Sensor S2 is blocked

 

4

Error code list

40

Chapter 6 - Trouble shooting

Summary of Contents for Oce Folder Express 3011

Page 1: ...User guide Océ Folder Express 3011 ...

Page 2: ...Edition 2019 02 US ...

Page 3: ...User Interface via Android device 22 Add a folding program from the list of available programs 23 Create or customize a style 27 Customize a folding program 27 Create a folding program 30 Create or customize a free style program 31 Chapter 5 Online folding 33 Chapter 6 Trouble shooting 35 Introduction to trouble shooting 36 Conveyor belt full 37 Logged into remote service 38 How to clean start up ...

Page 4: ...Contents 4 ...

Page 5: ...Chapter 1 Introduction ...

Page 6: ...old and cross fold are conducted in one pass before the finished fold package is transported to the output A 7 Android Tablet PC gives a range of opportunities to control and customize the folding device Supported standard fold styles are DIN 824 A DIN 824 B ANSI With restrictions DIN C ARCH JPN Many additional fold styles beside the standards can be created with a Free Style Editor About the fold...

Page 7: ...fety instructions and the manual completely before operating the machine Carefully observe all warnings precautions and instructions on the machine or the ones described in the operating instructions In order to guarantee hazard free operations it is strongly recommended that any maintenance or repair work is only carried out by trained personnel Safety instructions Chapter 1 Introduction 7 ...

Page 8: ...s to be placed should be dry and dust free Humidity should be about 20 80 with room temperature of 15 C to 35 C 59 F 95 F The folder must stand horizontally aligned and very stable without shaking Make sure to place the folder in a way that does not block exits and allows an ergonomic workflow Installation and environment 8 Chapter 1 Introduction ...

Page 9: ...Chapter 2 Specifications ...

Page 10: ...Overview Position of sensors Overview 10 Chapter 2 Specifications ...

Page 11: ...Overview Chapter 2 Specifications 11 ...

Page 12: ...mm shipment height 47 44 shipment height 2 1179 mm 1320 mm 46 42 51 97 3 945 mm 1086 mm 37 20 42 76 4 1778 mm 70 5 26 mm 126 mm depending on the angle of the tablet 1 02 4 96 depending on the angle of the tablet Dimensions 12 Chapter 2 Specifications ...

Page 13: ...Europe metric USA UK imperial 1 727 mm 28 62 2 852 mm 33 54 Dimensions Chapter 2 Specifications 13 ...

Page 14: ...Conveyor tray extension Europe metric USA UK imperial 1 43 mm 1 69 2 69 mm 2 72 Recommended service space Dimensions 14 Chapter 2 Specifications ...

Page 15: ...Europe metric USA UK imperial 1 500 mm 20 Dimensions Chapter 2 Specifications 15 ...

Page 16: ...Folded package Folded package 16 Chapter 2 Specifications ...

Page 17: ...re the paper curl cut a 200 mm long piece from the copy and lay it face down on a table Measure the distance between the tables surface and the highest point of the copy Curl related issues Curl in mm Curl in inches 30 mm 1 18 without issues 30 50 mm 0 59 1 18 in 1 18 1 97 possible jams 50 mm 1 97 out of specification Maximum paper curl Chapter 2 Specifications 17 ...

Page 18: ...Maximum paper curl 18 Chapter 2 Specifications ...

Page 19: ...Chapter 3 Power and switch on ...

Page 20: ... be near to the machine and easy to access Power supply box The power supply box is at the fan folder s right bottom side The machine can be completely switched off by disconnecting the power cable itself This area must be accessible at all times Power supply 100V 120V 200V 240V AC 50 60Hz 10A Find the folders serial number on the rating plate next to the switch 20 Chapter 3 Power and switch on ...

Page 21: ...Chapter 4 Tablet PC tutorial ...

Page 22: ...ting as soon as the folder has been switched on Folder Bluetooth Wifi Service laptop During a service visit the service technician can start a wifi connection with the folder to diagnose check devices update firmware and customize the folder NOTE The wifi connection needs to be enabled manually on the tablet and will be disabled automatically for security reasons when the folder is rebooted Graphi...

Page 23: ...ing program from the list of available programs Procedure 1 Tap on the login icon 2 Type the password in the login screen Add a folding program from the list of available programs Chapter 4 Tablet PC tutorial 23 ...

Page 24: ...ted folding programs 1 Light gray numbers show deactivated folding programs 2 4 Tap on a number to activate the folding program 5 Tap on the exit icon to close the program editor The machine will restart Add a folding program from the list of available programs 24 Chapter 4 Tablet PC tutorial ...

Page 25: ...hine restarts 7 Tap on the folding program name to display all available programs The prior activated folding program is now visible Add a folding program from the list of available programs Chapter 4 Tablet PC tutorial 25 ...

Page 26: ...olding programs with the highest numbers in the program editor will not be presented in the list and therefore cannot be selected Deactivate non used folding programs with lower numbers in the program editor in order to make the missing folding programs visible Add a folding program from the list of available programs 26 Chapter 4 Tablet PC tutorial ...

Page 27: ...Create or customize a style Customize a folding program Procedure 1 Tap on the login icon 2 Type the password in the login screen Create or customize a style Chapter 4 Tablet PC tutorial 27 ...

Page 28: ... of the folding program 2 Edit the packet width of the fan fold 3 Edit the packet height of the cross fold 4 Edit the binding margin 5 Select between compensated DIN B or regular DIN C folding style 6 7 Delete folding program 8 Save changes and exit A Discard changes and exit Customize a folding program 28 Chapter 4 Tablet PC tutorial ...

Page 29: ...Customize a folding program Chapter 4 Tablet PC tutorial 29 ...

Page 30: ... on an empty slot 2 Choose between free style see Create or customize a free style program on page 31 and standard program 3 Edit the program to your needs see Customize a folding program on page 27 Create a folding program 30 Chapter 4 Tablet PC tutorial ...

Page 31: ... lead to a desired packet Illustration Procedure 1 Set the dimension for each layer of the fan fold 2 Set the dimension for each layer of the cross fold 3 Choose the starting direction of the cross folder depending on the exit direction of the fan folder Create or customize a free style program Chapter 4 Tablet PC tutorial 31 ...

Page 32: ...Create or customize a free style program 32 Chapter 4 Tablet PC tutorial ...

Page 33: ...Chapter 5 Online folding ...

Page 34: ...e portrait see drawing The title block position has to be set in the plot software you are using If the printer reports the size of the copy it is possible to print A1 and A2 C size and D size in landscape orientation In this case title block has to be on the leading edge for A1 or D size and on the trailing edge for A2 or C size 34 Chapter 5 Online folding ...

Page 35: ...Chapter 6 Trouble shooting ...

Page 36: ...een fold rollers or other turning parts close the covers and press the purge button 2 All transport belts and rollers will be switched on until you release the button again After taking out the jammed paper or closing the cover the folder needs to be restarted by clicking on the exit button 3 The folder will reboot now and check the paper path again This takes approximately 20 seconds Thereafter t...

Page 37: ...full When to do If the conveyor belt is full the user interface displays this message Procedure 1 Empty the conveyor belt 2 Tap on the OK button 1 to reset the message Conveyor belt full Chapter 6 Trouble shooting 37 ...

Page 38: ...When the machine is in remote service the user interface displays this message Procedure 1 Make sure no one is working at the machine 2 Tap the restart button 1 to restart the machine Logged into remote service 38 Chapter 6 Trouble shooting ...

Page 39: ...e any paper remains by hand see How to use the purge function on page 42 In case of Fan Folder errors open the red highlighted cover 2 and remove every piece of paper between the fold rollers and from the paper path Close the cover In case of Cross Folder errors open the covers 1 and remove every piece of paper between the transport belts inside the Tilt Tray and below it Close the covers Also lif...

Page 40: ...3 No contact to CF during initialization 03 Result codes 03 02 FF result code is TIMEOUT 03 05 CF result is TIMEOUT 03 08 Too many sheets are in the folder 09 Start up and initialization errors 09 02 Time out while resetting FF 09 03 Time out while resetting CF 09 10 Checking EEPROM in FF or CF failed 13 Printer messages 13 01 Printer sends an error and folder stops Location 2 Fan Folder errors 22...

Page 41: ... start up 82 01 Sensor S10 is blocked 82 02 Sensor S11 is blocked 82 03 Sensor S12 is blocked 82 04 Sensor S14 is blocked 82 12 Sensor S18 is blocked home position tilt tray 82 17 Error initialization tilt tray 84 Time out errors 84 01 No paper at sensor S10 84 02 No paper at sensor S11 or S12 84 04 Jam at sensor S11 or S12 84 12 Jam between sensors S11 or S12 and CF exit sen sor S14 84 13 Jam at ...

Page 42: ...ould cause injury or damage to property CAUTION Do not open the bridge and do not remove the prints manually Always use the purge function first When to do On the screen of the folder there is an error message for example 3 82 01 Procedure 1 Tap and hold the purge button 2 If the cleaning phase is passed you can stop to hold the button 3 Finally check the folder It should be empty of any packages ...

Page 43: ......

Page 44: ...nada Inc www canon ca Canon Europe Ltd www canon europe com Canon Latin America Inc www cla canon com Océ Australia Pty Ltd www oce com au Canon China Co Ltd www canon com cn Canon Singapore Pte Ltd www canon com sg Canon Hongkong Co Ltd www canon com hk Océ 2018 2019 ...

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