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8-18
Troubleshooting
Chapter 8
Problem
Cause
Solution
The printed output is
Improper reset after
Reset the MultiPASS; either
not what you expected
an error condition
use the reset feature or turn
(continued)
the MultiPASS off, then on.
If this does not work, reset
the USB-to-Parallel cable.
Insufficient memory
If printing in the background
and portions of the page are
not printed, allocate more
memory to SpoolMaster.
Select the SpoolMaster icon in
the System/Extensions folder
then select
Get Info
from
the File menu and increase
memory allocation in the
Preferred Size
entry field
(512K is usually adequate).
Printout does not
Paper may not be loaded
Make sure the paper is loaded
match paper size
and aligned correctly in
and aligned correctly (see page
2-22).
The application’s page
Make sure the paper size and
size and margin settings
margin set in your application
may be incorrect.
are correct for the paper in the
sheet feeder.
The selected printer driver
Make sure you select the
may be incorrect.
MultiPASS C635 printer in
in the Chooser.
The printout curls
Your pages may include a
Remove each sheet as it is
large amount of ink.
printed. Allow it to dry, then
roll it in the opposite direction
of the curl.
Error - 108 and
Insufficient memory
Quit all unused applications.
similar errors
Allocate more memory to the
application you are running
from. Turn on Virtual Memory
or increase the virtual memory
in the Memory Control Panel.
Disable any unneeded
extensions, fonts, or control
panels. Turn OFF background
printing.
MPC-635—USERS MANUAL/V000/06-99
Summary of Contents for MultiPASS C635
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