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Canon MP370, User Manual

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Canon MP370 User Manual Download Page 140

Chapter 11

Troubleshooting

131

z

The monitor display colours are set too low.

In [Display Properties], set the display colours to 16-bit colour, 24-bit colour or higher. 

z

The scanning area is not specified. 

In ScanGear MP, click [Multi-Scan] to automatically specify the scan area. 
If there are white margins around documents such as photographs, or if you want to trim a 
document (i.e. you want to scan only one part of a document), specify the area of the scan manually. 
(See Software Guide.) 

z

The scanned area does not cover the entire document. 

Place the document approximately 1/8 in. (3 mm) away from the front and right edges of the platen 
glass. 

z

The colour tone displayed in the preview screen differs from that of the 
original.

Perform calibration to scan the image with the correct colour tone. (See Software Guide.) 

z

A cause other than the above is suspected. 

Restart the computer.

Summary of Contents for MP370

Page 1: ...SmartBase MP370 MP360 User s Guide Canon ...

Page 2: ... or electrical shock Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord These actions may cause electrical damage and result in fire or electrical shock Never plug the machine into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc This may result in fire or electrical shock Plug the machin...

Page 3: ...plug the machine from the power outlet before cleaning the machine If you accidentally switch the machine ON while cleaning it it may result in injury or damage the machine z Handling Do not attempt to disassemble or modify the machine There are no user serviceable parts inside the machine The machine contains high voltage components Never attempt any maintenance procedure not described in this gu...

Page 4: ...owing objects on top of the machine If such objects come into contact with internal electrical components the machine may short circuit resulting in fire or electrical shock Metal objects such as jewelry and watches Containers of water or other liquids such as glasses vases or pot plants If water does spill inside the machine turn OFF the power immediately by pressing the ON OFF key and disconnect...

Page 5: ...ing This may affect the print quality of the machine when printing later During electrical storms turn OFF the power and disconnect the power cord from the power outlet Do not use an extension cord as this may result in fire or electrical shock Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary Otherwise you will be unable t...

Page 6: ...formance indicating a need for servicing Turn OFF the power and disconnect the power cord if the machine will not be used for a long period such as during holidays z Handling Close the document cover gently to avoid catching your hand Failing to do so may result in personal injury Do not press down hard on the document cover when using the platen glass to scan thick books This may damage the plate...

Page 7: ...ting Parts inside the machine are moving and this may result in injury Do not overturn the machine Ink may leak out and stain clothing or the surrounding area Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and require extensive repair by a qualified technician to restore the product to normal operation ...

Page 8: ...int or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper money Money orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor ve...

Page 9: ...MORY STICK is a registered trademark of Sony Corporation SmartMedia is a trademark of Toshiba Corporation Microdrive is a trademark of International Business Machines Corporation MultiMedia Card is a trademark of the MultiMedia Card Association xD Picture Card is a trademark of Fuji Photo Film Corporation SD Secure Digital is a trademark of Toshiba Corporation All other product and brand names are...

Page 10: ...y Exif Print This machine supports Exif 2 2 also called Exif Print Exif Print is a standard for enhancing the communication between digital cameras and printers By connecting to an Exif Print compliant digital camera the camera s image data at the time of shooting is used and optimised yielding extremely high quality prints ...

Page 11: ...m your computer direct photo printing from select digital cameras and memory cards MP370 only copying and scanning Refer to this guide for in depth instructions not included in the Quick Reference Guide or if you want to learn more about advanced features Software Guide Electronic documentation This guide is available on the Setup CD ROM Refer to this guide for full instructions on printing and sc...

Page 12: ...lways pay attention to these cautions IMPORTANT Indicates operational warnings and restrictions Be certain to read these items to operate the machine correctly and to avoid damage to the machine NOTE Indicates notes for operation or additional explanations Reading these is highly recommended See Set Up Guide Refer to the Set Up Guide for more information See Software Guide Refer to the Software Gu...

Page 13: ...PER PRO OFF The LCD messages may differ depending on the selected display language machine General term used to represent the MP370 or MP360 default A setting that remains in effect unless you change it document The original sheets of paper pages of a book or photographs you copy or scan with the machine paper print media Media on which you can print with the machine menu A list of settings from w...

Page 14: ...o fit the page 36 Advanced copy features 36 Copying two pages on a single page 37 Borderless copying 39 Repeating an image on a page 41 Creating a mirror image 44 Shrinking an image to fit the page 45 5 Photo Printing from a Memory Card MP370 Compatible memory cards 48 Inserting removing a memory card 49 Inserting a memory card 49 Removing a memory card 51 Convenient printing functions 52 Setting ...

Page 15: ...1 Cleaning your machine 112 Cleaning the platen glass and document cover 112 Cleaning the exterior 112 Cleaning the roller 113 11 Troubleshooting Paper is jammed 114 Removing jammed paper 114 Clearing jams in the paper output tray 114 Clearing jams from the multi purpose tray 114 If there are repeated paper jams 115 The cover cannot be closed 116 The inner cover cannot be closed 116 The paper outp...

Page 16: ... Cameras icon and changed the settings but the settings were not activated Windows 2000 132 Cannot scan correctly with Multi Scan 133 Scanned image is displayed large small on the computer screen 134 When the Alarm lamp flashes 134 LCD messages 135 Cannot print properly from a digital camera MP370 139 If you cannot solve the problem 141 12 Appendix How to change settings and explanation of their c...

Page 17: ...d printer copier scanner photo printer The utility software supplied with your machine enables you to perform a variety of tasks from your computer effortlessly and efficiently Photo printer MP370 Prints photo quality images from any digital camera or memory card without using a computer Copier Makes colour or black white copies Also applies advanced copy features to your copies Printer Prints cri...

Page 18: ... 1 Introduction 9 Main components and their functions This section provides the name and location of main components of this machine and also describes their functions Machine zExterior zRear view and interior ...

Page 19: ... this tray Open this cover before you start copying or printing by pressing the Open button If closed the cover will automatically open when the machine starts to copy or print When not being used keep it closed in the machine Tray extension Supports printouts Grasping the notch pull this out before copying or printing When not being used keep it closed in the paper output tray Document cover Cove...

Page 20: ...ubble Jet Direct corresponding digital camera or digital video camcorder to the machine when printing images directly from the camera Inner cover Open this cover when setting the paper thickness lever replacing the ink tanks or clearing a paper jam CAUTION Printing with the inner cover open may result in injury Print head holder Used to install a print head Scan unit Lift this unit until it locks ...

Page 21: ...keep the key pressed for at least one second Photo Index Sheet key MP370 Switches the machine to Photo Index Sheet mode Menu key Accesses the settings to customise operation of your machine and keys Scroll through menu selections and increase or decrease the number of copies or the image file number OK Set key NOTE The OK Set key may be described as OK or Set depending on the country of purchase S...

Page 22: ...TANT When unplugging the power cord be sure to press ON OFF first When you press ON OFF the print head is protected by the cap to prevent the ink from drying Turn the machine OFF with ON OFF When unplugging the power cord be sure to unplug it after turning the machine OFF with ON OFF When not using the machine for a long time to prevent degradation of the print head print or copy in both black whi...

Page 23: ...meet these requirements z Document type All types of paper documents Photographs Books z Size W x L Max 8 1 2 in x 11 3 4 in 216 mm x 297 mm z Quantity 1 sheet 10 documents for Multi Scan z Thickness Max 3 4 in 20 mm NOTE Multi Scan is a function for scanning multiple documents small size documents at a time For more information see Software Guide PC PC ...

Page 24: ...cument cover 2 Load your document on the platen glass Place your document face down on the platen glass Align the upper left corner of your document with the alignment mark on the lower right corner of the platen glass NOTE The machine cannot scan the area within approximately 1 8 in 3 mm of the front and right edges of the platen glass 3 Gently close the document cover NOTE Thick documents Max 3 ...

Page 25: ...Approx 10 envelopes Paper Thickness Lever Position Right Printer Driver Setting for Paper Type Envelope z High Resolution Paper 1 Model HR 101N Load Limit Approx 80 sheets Paper Thickness Lever Position Left Printer Driver Setting for Paper Type High Resolution Paper z Glossy Photo Paper 1 Model GP 401 Load Limit 10 sheets 2 A4 Letter 20 sheets 4 x 6 Paper Thickness Lever Position Left Printer Dri...

Page 26: ...Left Printer Driver Setting for Paper Type Photo Paper Pro Model PC 101S Load Limit 20 sheets Paper Thickness Lever Position Left Printer Driver Setting for Paper Type Photo Paper Pro z Transparencies 1 Model CF 102 Load Limit 30 sheets Paper Thickness Lever Position Left Printer Driver Setting for Paper Type Transparency z T Shirt Transfers 1 Model TR 301 Load Limit 1 sheet Paper Thickness Lever ...

Page 27: ...n above in portrait orientation You can use regular copier paper cotton bond paper or typical letterhead Your machine does not require special ink jet paper Legal size paper can only be used when printing from your computer z Envelopes Size European DL 8 5 8 in x 4 3 8 in 220 mm x 110 mm US Commercial No 10 9 1 2 in x 4 1 8 in 241 mm x 105 mm Purpose Printing from your computer Guidelines and rest...

Page 28: ...aper output tray z Glossy Photo Paper 1 Size A4 8 1 4 in x 11 3 4 in 210 mm x 297 mm Letter 8 1 2 in x 11 in 215 9 mm x 279 4 mm 4 x 6 4 in x 6 in 101 6 mm x 152 4 mm Purpose Printing from your computer copying photo printing Guidelines and restrictions This media is thicker than High Resolution Paper and has a glossy surface to produce printouts close to photograph quality This paper is suitable ...

Page 29: ...ouch the printing surface until the ink has dried Remove each sheet as soon as it is printed z Photo Paper Plus Glossy 1 Size A4 8 1 4 in x 11 3 4 in 210 mm x 297 mm Letter 8 1 2 in x 11 in 215 9 mm x 279 mm 4 x 6 2 4 in x 6 in 101 6 mm x 152 4 mm 5 x 7 5 in x 7 in 127 0 mm x 177 8 mm Purpose Printing from your computer photo printing Guidelines and restrictions This is a thick paper with a glossy...

Page 30: ...al for printing high quality photographs By using borderless printing you can print without any white borders For 4 x 6 paper by printing the image beyond the perforations you can then trim the borders to produce a photograph without any white borders Do not trim the borders before printing Load the paper with the glossy side facing up For 4 x 6 paper remove the cards from the paper output tray be...

Page 31: ...e printed surface or stack the transparencies until the ink has dried If you are storing the transparencies for a long period of time cover the printed sides with plain paper before storing z T Shirt Transfers 1 Purpose Printing from your computer copying Guidelines and restrictions This paper is used to produce iron on transfers Use mirror printing to print or copy the image onto the T shirt tran...

Page 32: ...rl is not recommended for printing photographs or graphics Use it for printing mainly text If the print media is curled uncurl it before printing Place the print media back into its packet when not using it and store out of direct sunlight in a place where the temperature and humidity are low Photo Paper Pro guidelines Do not touch the print surface until the ink is dry approx 30 minutes Colours i...

Page 33: ...t the scan unit until it locks into place When the machine is ON the paper output tray automatically opens when the scan unit is lifted If the paper output tray does not open press the Open button to open the paper output tray The print head holder moves to the middle 2 Open the inner cover 3 Move the paper thickness lever to the right or left according to the print media type NOTE For the appropr...

Page 34: ...e Guide Loading print media Loading paper other than envelopes Follow this procedure 4 Close the inner cover CAUTION Press the centre of the inner cover until the cover locks into place Printing with the inner cover open may result in injury 5 Return the scan unit to its original position The LCD displays the following message 6 Press NOTE When not replacing an ink tank be sure to press and no oth...

Page 35: ...3 Place a stack of paper print side up in the multi purpose tray and pinch the paper guide and adjust it to the left side of the stack IMPORTANT Make sure the stack does not exceed the paper limit mark 1 Set the paper thickness lever to the right NOTE For details on setting the paper thickness lever see page 24 2 Open the multi purpose tray then pull out the tray extension 1 2 1 2 A B ...

Page 36: ...o the edges of the back flap Remove any curling by holding the edges diagonally and bending them gently If the edges of the envelope are inflated or are curling place the envelope on a flat surface such as a desk With a pen press down while moving it from the centre towards the edges of the envelope Ensure that no curl or puff exceeds 1 8 in 3 mm Incorrect Correct Cross sections of the envelope ed...

Page 37: ...lopes print side up in the multi purpose tray and pinch the paper guide and adjust it to the left side of the stack Load the envelopes in the multi purpose tray with the short side down IMPORTANT Make sure the stack does not exceed the paper limit mark 1 2 A B ...

Page 38: ...g them see Chapter 2 Setting the print media size and type For copying on the operation panel you need to set the size and type of print media loaded in the multi purpose tray NOTE For details on print media see page 16 Follow this procedure 1 Press COPY 2 Press Menu repeatedly until 2 PAPER SELECT appears 3 Press OK Set 2 PAPER SELECT Ex SIZE A4 TYPE PLAIN ...

Page 39: ...to film HIGH RES Suitable for high resolution paper TRANS Suitable for transparencies PHOTO PRO Suitable for photo paper pro PHOTO PLUS Suitable for photo paper plus glossy OTHER Suitable when using photo paper other than that described above such as matte photo paper or if you do not know the paper type NOTE In order to obtain optimally attractive print results when copying photographs use Canon ...

Page 40: ...ss NOTE For details on how to load documents see page 15 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tray see page 16 4 Adjust the settings for your document as necessary NOTE To select the print media size and type see page 29 To select the image quality see page 32 To select the scanning exp...

Page 41: ...documents FINE PHOTO Suitable for photographs FAST Suitable for high speed copying at a lower resolution NOTE NORMAL cannot be selected when GLOSSY HIGH RES PHOTO PRO PHOTO PLUS or OTHER is selected as the print media type See page 29 FAST is only available when PLAIN is selected as the print media type See page 29 3 Press OK Set NOTE When using FAST if the quality is different from that expected ...

Page 42: ...ing a copy You can reduce or enlarge copies using three different methods Preset copy ratios You can select one of the preset ratios to reduce or enlarge copies Custom copy ratios You can specify the copy ratio in percentage to reduce or enlarge copies Automatic ratios The machine automatically reduces or enlarges the image to fit the print media size The following sections describe how to use the...

Page 43: ...select the copy ratio 25 MIN Reduces the document to the 25 when copying 70 A4 to A5 Reduces an A4 size document to A5 size when copying 86 A4 to B5 Reduces an A4 size document to B5 size when copying 100 Does not change the document size when copying 115 B5 to A4 Enlarges a B5 size document to A4 size when copying 141 A5 to A4 Enlarges an A5 size document to A4 size when copying 400 MAX Enlarges ...

Page 44: ...t Follow this procedure 1 Press Menu repeatedly until 1 ENLARGE REDUCE appears 2 Use or to select ZOOM 3 Press OK Set 4 Use or to select a copy ratio between 25 and 400 Pressing decreases the copy ratio and pressing increases the ratio Keep or pressed to advance quickly through the ratios 5 Press OK Set 1 ENLARGE REDUCE PRESET RATIO 1 ENLARGE REDUCE ZOOM Ex ZOOM 25 400 100 ...

Page 45: ... pages to fit onto one page Borderless copying Copies colour images so that they fill the entire page without borders Repeating an image on a page Copies an image multiple times onto a single page Creating a mirror image Makes a mirror copy of a document for example when copying onto T shirt transfers Shrinking an image to fit the page Automatically reduces the image to fit the print media size Th...

Page 46: ...re only when the print media size is set to A4 or LTR See page 29 Follow this procedure 1 Load the first document on the platen glass 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tray see page 16 4 Adjust the settings for your document as necessary NOTE To select the print media size and type s...

Page 47: ... black white copying 8 Load the second document on the platen glass If you have only one document to scan press OK Set 9 Press Color for colour copying or Black for black white copying Press the same key you pressed in step 7 IMPORTANT If you do not press the same key you pressed in step 7 the machine does not start copying NOTE To cancel copying press Stop Reset To continue to copy two pages on a...

Page 48: ...mage is slightly enlarged to fill the entire page when copied the image will be slightly cropped at the edges When borderless copying is selected the LCD will display the setting with the symbol such as 95 100 etc Follow this procedure 1 Load the document on the platen glass 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a ...

Page 49: ...he following message Press OK Set to confirm the print media size Use or to select GLOSSY HIGH RES PHOTO PRO PHOTO PLUS or OTHER as the print media type then press OK Set 8 Press Color NOTE You can select the width to be cropped from the borders of the original image See page 52 Pressing Black does not start copying 5 SPECIAL COPY 2 on 1 5 SPECIAL COPY BORDERLESS COPY 100 A4 FINE 01 BORDERLESS COP...

Page 50: ...one of the divisions For example if you want to make four repeats of your image the document must be no larger than one quarter of the print media size you are copying on to Follow this procedure 1 Load the document on the platen glass 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tray see page ...

Page 51: ...e You can select a maximum of four vertical repeats and four horizontal repeats IMPORTANT Your original image must be no larger than one of the divisions For example if you want to make four repeats of your image the document must be no larger than one quarter of the print media size you are copying on to 5 SPECIAL COPY 2 on 1 5 SPECIAL COPY IMAGE REPEAT IMAGE REPEAT AUTO Ex 100 A4 NORMAL 01 REPEA...

Page 52: ...petitions max 4 4 Press OK Set 5 Use or to select the number of horizontal repetitions max 4 6 Press OK Set 7 Go to step 9 9 Press Color for colour copying or Black for black white copying NOTE To cancel copying press Stop Reset Ex VERTICAL 2 HORIZONTAL 2 Ex VERTICAL 2 HORIZONTAL 2 ...

Page 53: ...rocedure 1 Load the document on the platen glass 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tray see page 16 4 Adjust the settings for your document as necessary NOTE To select the print media size and type see page 29 To select the image quality see page 32 To select the scanning exposure se...

Page 54: ...lect MIRROR IMAGE 7 Press OK Set 8 Press Color for colour copying or Black for black white copying NOTE To cancel copying press Stop Reset 1 Load the document on the platen glass 2 Press COPY 3 Use or to select the number of copies max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tray see page 16 5 SPECIAL COPY MIRROR IMAGE Ex 100 A4 NORMAL 01 MIRROR...

Page 55: ...t the scanning exposure see page 33 5 Press Menu repeatedly until 5 SPECIAL COPY appears 6 Use or to select ENTIRE IMAGE 7 Press OK Set 8 Press Color for colour copying or Black for black white copying NOTE To cancel copying press Stop Reset For some documents part of the document may not be copied 5 SPECIAL COPY 2 on 1 5 SPECIAL COPY ENTIRE IMAGE Ex 90 A4 NORMAL 01 ENTIRE IMAGE ...

Page 56: ... Photo Index Sheet you can easily specify photographs and set the printing options Make sure the machine is turned ON Load paper into the multi purpose tray See page 25 Insert a memory card See page 49 Select the printing method Three main methods are Printing by using the Photo Index Sheet see page 55 Printing all images see page 61 Printing an index see page 65 For the operation flow see page 64...

Page 57: ...e usable with the machine if formatted with a computer For information on memory cards compatible with your digital camera see the manual supplied with your digital camera To use your computer to read or write data on a memory card see Software Guide If you have copied image data from a memory card to your computer and then edited the images be sure to print the images from your computer Copying e...

Page 58: ...the machine Follow this procedure 1 Make sure the machine is turned ON 2 Open the card slot cover on the lower right of the machine 3 Insert the memory card or the CF card adaptor containing the memory card into the appropriate card slot CAUTION Do not force a memory card into a CF card adaptor while the adaptor is in the card slot For more information see the manual supplied with your CF card ada...

Page 59: ...d side facing outside NOTE If the memory card cannot be read check that the memory card or CF card adaptor containing the memory card is inserted all the way into the card slot you are using a compatible memory card your memory card contains image data MEMORY STICK SD memory card SmartMedia Multimedia card xD Picture card inserted into a CF card adaptor Microdrive memory card CompactFlash Type I I...

Page 60: ... CF card adaptor containing a memory card as this may damage the data on the memory card 1 Press ON OFF to turn OFF the machine If you have been writing to a memory card in Windows 2000 wait at least 10 seconds before turning OFF the machine 2 Remove the memory card from the card slot To remove the CF card adaptor Microdrive memory card or CompactFlash first press the button at the bottom of the c...

Page 61: ...g 1 While setting photo printing BORDERLESS PRINT is displayed on the LCD NOTE The menu number may differ depending on the photo print settings 2 Use or to enable or disable borderless printing OFF Disables borderless printing ON Enables borderless printing NOTE As an image is slightly enlarged when printed the borders of the original image are not printed on paper You can select the width to be c...

Page 62: ...to be cropped from the borders of the original image LARGE Enlarges the width to be cropped from the borders of the original image 5 Press OK Set 6 Press Stop Reset to switch the machine to standby mode z To enable disable vivid photo printing 1 While setting photo printing VIVID PHOTO is displayed on the LCD NOTE The menu number may differ depending on the photo print settings 2 Use or to enable ...

Page 63: ... z To enable disable date printing 1 While setting photo printing PRINT DATE is displayed on the LCD NOTE The menu number may differ depending on the photo print settings 2 Use or to enable or disable date printing OFF Disables date printing ON Enables date printing NOTE Printing will take longer when this setting is enabled You cannot set date printing from the machine for DPOF printing See page ...

Page 64: ...a size and type Select date printing and or vivid photo printing as necessary If you select Plain Paper for the print media type vivid photo printing cannot be enabled even if marked Select the number of copies fill in the respective circle under the photograph you want to print Mark this to print same Photo Index Sheet again If you mark this all other marked settings will be disregarded Mark this...

Page 65: ...t media see page 16 For details on how to load print media see page 25 2 Insert the memory card into the card slot See page 49 3 Press Photo Index Sheet 4 Use or to select PRINT 5 Press OK Set z If 30 or fewer images are stored on the memory card 1 The Photo Index Sheet is printed 2 Go to step 8 z If 31 or more images are stored on the memory card 1 Go to step 6 PHOTO INDEX SHEET PRINT SCAN PHOTO ...

Page 66: ...to step 7 z If you select LAST IMAGE 1 Press OK Set 2 Use or to select how many recent photographs to print LAST 30 IMAGES Prints the 30 most recently recorded photographs LAST 60 IMAGES Prints the 60 most recently recorded photographs LAST 90 IMAGES Prints the 90 most recently recorded photographs LAST120 IMAGES Prints the 120 most recently recorded photographs MOST RECENT DATE Prints the photogr...

Page 67: ...one Photo Index Sheet 8 Fill in the appropriate circles with a dark pencil to select the photographs to print and print settings IMPORTANT Be sure to fill a circle for every setting item except options If there is more than one Photo Index Sheet fill all the sheets If the filled circles on the Photo Index Sheet are not dark enough the machine may not read the settings Ex DATE To 02 06 2003 Ex DATE...

Page 68: ... 5 x 7 8 5 x 11 or A4 for the print media size 10 Move the paper thickness lever to the left 11 Load the Photo Index Sheet on the platen glass When loading the Photo Index Sheet place the front side down and align the upper left corner of the sheet with the alignment mark on the lower right corner of the platen glass CAUTION Be sure to load the Photo Index Sheet in the correct orientation on the p...

Page 69: ...press OK Set and ensure that a circle is filled for each setting item If the filled circles on the Photo Index Sheet are not dark enough the machine may not read it Do not remove the memory card while the machine is printing If the platen glass is soiled the machine may not read the settings NOTE To cancel printing press Stop Reset To continue to print photographs using the subsequent Photo Index ...

Page 70: ...rn ON the machine and load the correct print media in the multi purpose tray NOTE For details on print media see page 16 For details on how to load print media see page 25 2 Insert the memory card into the card slot See page 49 3 Press PHOTO 4 Press Menu repeatedly until 1 PHOTO PRINT MODE appears 5 Use or to select ALL IMAGES 1 PHOTO PRINT MODE INDEX Ex 1 PHOTO PRINT MODE ALL IMAGES ...

Page 71: ...le for photo paper plus glossy GLOSSY Suitable for glossy photo paper and high gloss photo film OTHER PHOTO PAPER Suitable when using photo paper other than that described above such as matte photo paper or if you do not know the paper type NOTE In order to obtain optimally attractive print results when printing photographs use Canon recommended photo paper pro or photo paper plus If you selected ...

Page 72: ...OK Set 15 Select whether to enable vivid photo printing or not See page 53 NOTE If you selected PLAIN PAPER in step 9 you cannot enable vivid photo printing 16 Press OK Set 17 Press Color NOTE To cancel printing press Stop Reset Pressing Black does not start printing The image printed is enlarged or reduced automatically according to the print media size Depending on the print media size the photo...

Page 73: ...red on a memory card See page 65 Select a printing method Single image Prints a specified single image stored on a memory card See page 68 Range of images Prints a specified range of images stored on a memory card See page 71 DPOF Prints images according to the Digital Print Order Format DPOF settings stored on your digital camera See page 75 Select the image number Select the range of image numbe...

Page 74: ... printing method prints thumbnails of the photographs on a memory card An index is useful to see small versions of all photographs on a memory card without having to print each photograph individually When you print an index an image number is assigned to each thumbnail You will need to use these image numbers to select the photographs you want to print in a larger format Follow this procedure 1 T...

Page 75: ... PHOTO PAPER PLUS Suitable for photo paper plus glossy GLOSSY Suitable for glossy photo paper and high gloss photo film OTHER PHOTO PAPER Suitable when using photo paper other than that described above such as matte photo paper or if you do not know the paper type NOTE In order to obtain optimally attractive print results when printing photographs use Canon recommended photo paper pro or photo pap...

Page 76: ...TE If you selected PLAIN PAPER in step 9 you cannot enable vivid photo printing 14 Press OK Set 15 Press Color NOTE To cancel printing press Stop Reset You can only print one index at a time The image number assigned to each thumbnail on the index is different from the ID numbers assigned by the digital camera If is printed instead of thumbnails see page 121 Pressing Black does not start printing ...

Page 77: ... to the photograph To print an index see page 65 Follow this procedure 1 Turn ON the machine and load the correct print media in the multi purpose tray NOTE For details on print media see page 16 For details on how to load print media see page 25 2 Insert the memory card See page 49 3 Press PHOTO 4 Press Menu repeatedly until 1 PHOTO PRINT MODE appears 5 Use or to select SINGLE IMAGE 6 Press OK Se...

Page 78: ... 65 8 Press OK Set 9 Use or to select the number of copies of the photograph you want to print max 99 copies NOTE For the number of sheets of paper you can load at a time in the multi purpose tray page 16 10 Press OK Set 11 Use or to select the print media size A4 A4 size LTR Letter size 4 x6 Card size 5 x7 Card size 12 Press OK Set Ex 3 NUMBER OF PRINTS 1COPIES Ex 4 SELECT PAPER SIZE A4 Ex 5 SELE...

Page 79: ...s use Canon recommended photo paper pro or photo paper plus If you selected 4 x6 or 5 x7 in step 11 you can only select PHOTO PAPER PRO PHOTO PAPER PLUS or OTHER PHOTO PAPER 14 Press OK Set 15 Select whether to enable borderless printing or not See page 52 NOTE If you selected PLAIN PAPER in step 13 you cannot enable borderless printing You can select the width to be cropped from the borders of th...

Page 80: ...cancel printing press Stop Reset The image printed is enlarged or reduced automatically according to the print media size Depending on the print media size the photographs may be cropped even if borderless printing is not selected Pressing Black does not start printing 1 Turn ON the machine and load the correct print media in the multi purpose tray NOTE For details on print media see page 16 For d...

Page 81: ...st image number you want to print Keep or pressed to advance quickly through the image numbers 5 Go to step 8 z If you select DATE 1 Press OK Set 2 Use or to select the first recorded date of photographs you want to print Keep or pressed to advance quickly through the dates To find the date you will need to print the index beforehand See page 65 3 Press OK Set 4 Use or to select the last recorded ...

Page 82: ...ble when using photo paper other than that described above such as matte photo paper or if you do not know the paper type NOTE In order to obtain optimally attractive print results when printing photographs use Canon recommended photo paper pro or photo paper plus If you selected 4 x6 or 5 x7 in step 9 you can only select PHOTO PAPER PRO PHOTO PAPER PLUS or OTHER PHOTO PAPER 12 Press OK Set 13 Sel...

Page 83: ...R in step 11 you cannot enable vivid photo printing 18 Press OK Set Use or to view your settings on the LCD 19 Press Color NOTE To cancel printing press Stop Reset The image printed is enlarged or reduced automatically according to the print media size Depending on the print media size the photographs may be cropped even if borderless printing is not selected Pressing Black does not start printing...

Page 84: ...ctions shooting information trimming etc are not supported Follow this procedure 1 Turn ON the machine and load the correct print media in the multi purpose tray NOTE For details on print media see page 16 For details on how to load print media see page 25 2 Insert the memory card See page 49 3 Press PHOTO When you insert a memory card registered with DPOF settings the LCD will automatically displ...

Page 85: ...apter 5 Photo Printing from a Memory Card MP370 76 4 Press Color The machine starts printing according to the DPOF settings NOTE To cancel printing press Stop Reset Pressing Black does not start printing ...

Page 86: ...ng directly use the USB cable supplied with your digital camera NOTE To photo print directly from a digital camera or a digital video camcorder use only PictBridge or Canon Bubble Jet Direct compatible digital cameras For details on PictBridge see Direct Printing for PictBridge compliant Digital Cameras For connecting and printing directly from a digital camera operate from the digital camera It i...

Page 87: ...mm x 152 4 mm zPhoto Paper Plus Glossy Digital Camera Setting Card 2 Media Size 4 in x 6 in 101 6 mm x 152 4 mm Digital Camera Setting Card 3 Media Size 5 in x 7 in 127 mm x 177 8 mm zPhoto Paper Pro or Photo Paper Plus Glossy Digital Camera Setting A4 Media Size A4 Digital Camera Setting LTR Media Size Letter IMPORTANT When loading the print media in the multi purpose tray load it with the glossy...

Page 88: ...a see page 25 2 Ensure that the digital camera is turned OFF 3 Connect the digital camera to the machine with the USB cable that came with the digital camera NOTE When connected the digital camera will automatically turn ON If not turn it ON manually 4 Display the image you want to print in the replay mode If the camera will not change to the replay mode refer to the manual supplied with your digi...

Page 89: ...be printed excluding the index print Images will be scaled automatically according to the size of the media selected on the digital camera Digital camera operation does not support the following functions Print quality setting Maintenance The print head cannot be aligned from the digital camera Align it from the operation panel of the machine See page 108 To disconnect the USB cable connecting the...

Page 90: ...features of the software see Software Guide System requirements To successfully install and operate the software your system must meet the following requirements z CD ROM drive or access to one over a network connection z 256 colour or greater SVGA monitor High Color or above recommended z IBM PC AT or compatible computer z Microsoft Internet Explorer version 4 01 or later Service Pack 2 or later ...

Page 91: ...ired RAM 128 MB or more 256 MB or more recommended NOTE Canon cannot guarantee the performance with all computers standard equipped with a USB2 0 Hi Speed interface For the most up to date information see the Canon home page As a USB2 0 Hi Speed interface is fully compatible with USB Full Speed USB1 1 equivalent you can use it as a USB Full Speed USB1 1 equivalent interface This may not operate co...

Page 92: ... 300 MHz processor or higher Required RAM 64 MB or more 128 MB or more recommended NOTE When installing the software in Windows 2000 you must have Service Pack 1 or later version installed Service Pack is a set of modification programs provided by Microsoft Corporation For how to acquire Service Pack contact Microsoft Corporation IMPORTANT While the machine is printing from or scanning images to t...

Page 93: ...ly for Windows XP See Software Guide Enables you to scan an image to your computer MP Toolbox Enables you to scan a document to your computer and process and save it Utility Software zEasy PhotoPrint zEasy WebPrint zScanSoft OmniPage SE zArcSoft PhotoStudio zAdobe Acrobat Reader Using the MP Toolbox to scan images Double clicking the Canon MP Toolbox 4 1 icon on the Windows desktop opens the MP To...

Page 94: ...ehand Canon may remain in All Programs of the Start menu after uninstallation of the software Uninstalling the MP Toolbox Follow this procedure 1 Close any open software applications including the MP Toolbox and virus checkers Click at the upper right of the screen to close the MP Toolbox 2 Click Start on the taskbar point to All Programs Canon and MP Toolbox 4 1 then click Uninstall Toolbox 3 Fol...

Page 95: ...Start on the taskbar point to All Programs Canon and MP Drivers then click Uninstall Drivers 3 In Please select the device to delete select the name of this machine MP370 Series or MP360 Series then click Perform 4 Restart your computer if a message asking you to do so appears 5 Disconnect the USB cable from the computer and the machine When using Windows 2000 the Unsafe Removal of Device screen a...

Page 96: ... is specified as Set as Default Printer by opening the Printers screen in an application software If the machine is not set as the default printer do as follows Is the correct paper set in the multi purpose tray For details see Chapter 3 1 Click Start on the taskbar point to Settings then click Printers For Windows XP click Start then click Printers and Faxes 2 In the Printers screen for Windows X...

Page 97: ...leep mode or standby mode do not disconnect and connect the USB cable NOTE The menu screens and dialogue boxes that appear may vary depending on the application software you are using The screen shots used in this procedure are from Windows XP Follow this procedure 1 Load paper in the multi purpose tray See page 25 2 Open the document in the application software and select the command to print Thi...

Page 98: ... through a series of questions to select the appropriate print settings for your document z Changing print settings manually You can manually change individual settings to suit your document 4 Adjust the settings for your document as necessary then click the print command This in most cases will be OK or Print NOTE Be certain to adjust the paper size driver setting for the paper you are using For ...

Page 99: ...ck Print Advisor 4 Follow the instructions on the screen 1 Open the document in the application software and select the command to print This in most cases will be Print in the File menu or toolbar 2 In the Print dialogue box click Properties 3 In the Properties dialogue box change the settings on the relevant tab or screen To restore the original settings after changing them click Defaults 4 Conf...

Page 100: ...ition software to convert scanned paper documents to text data Before scanning Before scanning images confirm as follows z Is the software MP Drivers and MP Toolbox installed If the software is not yet installed see Software Guide z Does the document to be scanned meet the requirements for setting on the platen glass For details see page 14 IMPORTANT After turning the machine ON or after recoverin...

Page 101: ...is scanning images to the computer or the computer is in the sleep mode or standby mode do not disconnect and connect the USB cable Scanning using the MP Toolbox MP Toolbox contains buttons for scanning documents to your computer and processing and saving them For details on using the MP Toolbox see Software Guide Follow this procedure 1 Load the document on the platen glass See page 15 2 On the W...

Page 102: ...canned and the image is attached to an e mail using an e mail application software OCR The document is scanned and converted to text data by an OCR Optical Character Recognition application software Settings When a scanner other than this machine is connected to the computer this button will allow you to select which scanner to use Also you can change the correspondence between the MP Toolbox butt...

Page 103: ... Pictures folder and your document will be saved in this folder If there is no My Pictures folder a folder with the scanning date will be created in the My Documents folder and your document will be saved in this folder If you clicked File Scan 1 Scan 2 Mail or OCR in step 3 the scanned image will be displayed in the application after scanning Send the e mail message or perform OCR conversion The ...

Page 104: ...aten glass See page 15 2 Start the application software to which you will scan the document and select the command to scan such as Import Acquire image etc 3 Select the scanner driver With Windows XP you can use the ScanGear MP or the WIA driver as the scanner driver When using ScanGear MP select Canon MP370 or Canon MP360 When using a WIA driver select WIA Canon MP370 or WIA Canon MP360 4 If nece...

Page 105: ...lour scanning or Black for black white scanning The document is scanned NOTE Although the MP Toolbox and the MP Toolbox settings dialogue box open when Color or Black is pressed the document will be scanned without having to click Start in the MP Toolbox The subsequent procedure varies depending on your settings The scanned document will be saved in the following location depending on your compute...

Page 106: ...ter printing does not stop even if this warning message appears You can check the current ink level at any time See page 103 NOTE If the low ink warning does not display even when ink runs low see page 103 set LOW INK WARNING to ON See page 147 When to replace an ink tank In general you will need to replace an ink tank when print quality deteriorates or printouts are blank However before replacing...

Page 107: ... them as the ink may run Replace ink tanks quickly Once installed do not remove from the machine and leave out in the open Doing so may cause the ink tank not to function when reinstalled in the machine Replacing an ink tank This section describes how to replace an ink tank To know when to replace an ink tank see page 97 After replacing an ink tank reset the ink counter as quickly as possible See ...

Page 108: ...ft out the ink tank CAUTION Do not remove the print head from the machine Remove one ink tank at a time Do not touch the round shaft transparent film film cable ink absorber sponge part or any metal parts IMPORTANT Discard the empty ink tank immediately according to local laws and regulations for disposal of consumables Handle ink tanks carefully to avoid staining clothing or the surrounding area ...

Page 109: ... or hands Do not attempt to reattach the protective cap once you remove it Do not place the ink port in contact with any other surface 6 Insert the ink tank into the empty slot on the print head Press firmly on the ink tank s tab until it locks into place IMPORTANT Set a black ink tank in the right slot of the print head Set a colour ink tank in the left slot of the print head 7 If you need to rep...

Page 110: ...k press If you did not press The LCD displays a message asking if you replaced the colour ink tank 12 If you replaced the colour ink tank press If you did not press The ink counter is now reset and replacement of the ink tanks is completed NOTE To check the ink level of the ink tanks at any time see page 103 Pressing does not reset the ink counter Be sure to press if you replaced the ink tank If y...

Page 111: ...matically prompt you to reset the ink counter However if for any reason you did not reset the ink counter when replacing the ink tanks follow this procedure to reset it NOTE You can also reset the ink counter from your computer See Software Guide The ink counter cannot be reset while the Alarm lamp is lit Follow this procedure 1 Press Additional Functions 2 Use or to select 1 INK VOLUME 3 Press OK...

Page 112: ...ot reset after replacing the ink tanks NOTE The LCD will not display the ink level when LOW INK WARNING is set to OFF 5 Press OK Set The LCD displays a message asking if you replaced the black ink tank NOTE Do not press any keys other than or 6 If you replaced the black ink tank press If you did not press The LCD displays a message asking if you replaced the colour ink tank 7 If you replaced the c...

Page 113: ...nt head may be damaged Contact your local authorised Canon dealer or the Canon help line If there is no improvement If there is no improvement Print the nozzle check pattern This pattern enables you to check whether the ink is ejecting from the print head nozzles correctly and whether the print head is aligned For instructions on printing and reading the nozzle check pattern see page 105 and page ...

Page 114: ... Load A4 or letter size plain paper in the multi purpose tray 2 Press Additional Functions 3 Use or to select 2 MAINTENANCE 4 Press OK Set 5 Press OK Set The machine prints a nozzle check pattern PC USER DATA 1 INK VOLUME USER DATA 2 MAINTENANCE MAINTENANCE 1 NOZZLE CHECK Nozzle check pattern For details on confirming the nozzle check pattern see page 106 Print head position For details on confirm...

Page 115: ...ern is not printed correctly If the ink level is low replace the relevant ink tank See page 98 z If the lines are broken or white lines are present in pattern 1 Clean the print head See page 107 z If the pattern is not uniform 1 Align the print head See page 108 z If white vertical lines are obvious in pattern 1 Align the print head See page 108 1 2 3 Broken lines White lines Not uniform Uniform W...

Page 116: ...cord The machine also performs the cleaning periodically when it is ON You can also clean the print head from your computer See Software Guide Follow this procedure 1 Press Additional Functions 2 Use or to select 2 MAINTENANCE 3 Press OK Set 4 Use or to select 2 CLEANING or 3 HEAD REFRESHING as necessary CLEANING Performs normal print head cleaning HEAD REFRESHING Performs deep print head cleaning...

Page 117: ...OTE You can also align the print head from your computer See Software Guide Follow this procedure 1 Load A4 or letter size plain paper in the multi purpose tray 2 Press Additional Functions 3 Use or to select 2 MAINTENANCE 4 Press OK Set 5 Use or to select 4 ALIGN PRINT HEAD 6 Press OK Set The machine prints a print head position pattern PC MAINTENANCE 4 ALIGN PRINT HEAD HORIZ PATTERN PRINTING ...

Page 118: ...solid image 8 Use or to select the pattern number that you checked in column A on the printout in step 7 9 Press OK Set 10 Repeat steps 8 and 9 for columns B to K Bad example Least solid box Good example Most solid box A column Ex CHANGE H VALUE A O Column Select pattern number with most solid image Ex CHANGE H VALUE B O ...

Page 119: ...n use the calibration function to adjust the colour tone printed Follow this procedure 1 Press Additional Functions 2 Use or to select 2 MAINTENANCE 3 Press OK Set 4 Use or to select 6 CALIBRATION 5 Press OK Set The machine starts calibrating When calibration completes the machine switches to the standby mode MAINTENANCE 6 CALIBRATION CALIBRATING ...

Page 120: ...r recovering from Power Save mode wait at least one minute before scanning or copying The default setting is 1 HOUR Follow this procedure 1 Press Additional Functions 2 Use or to select 7 POWER SAVE TIMER 3 Press OK Set 4 Use or to select the time to switch the machine to Power Save mode 1 HOUR Switches the machine to Power Save mode if any key on the operation panel is not pressed for one hour 4 ...

Page 121: ...ids such as thinners benzene acetone or any other chemical cleaner to clean the machine these can damage the machine s components Cleaning the platen glass and document cover Cleaning the exterior Wipe the machine s exterior with a clean soft lint free cloth soaked in water and tightly wrung Wipe the platen glass and the inner side of the document cover white area with a clean soft lint free cloth...

Page 122: ...tray 2 Press Additional Functions 3 Use or to select 2 MAINTENANCE 4 Press OK Set 5 Use or to select 5 ROLLER CLEANING 6 Press OK Set The machine starts cleaning the roller 7 When cleaning has finished repeat steps 2 to 6 twice 8 Load A4 or letter size plain paper in the multi purpose tray and repeat steps 2 to 6 three more times MAINTENANCE 5 ROLLER CLEANING ROLLER CLEANING ...

Page 123: ...tray Follow this procedure 1 Gently pull any jammed paper out of the paper output tray If you cannot see any jammed paper in the paper output tray remove it from the machine s interior 2 Press OK Set If you are printing from an application software follow the instructions displayed on your computer 1 Gently pull out any jammed paper from the multi purpose tray 2 Press OK Set If you are printing fr...

Page 124: ... Canon dealer or the Canon help line Print media zDo the sheets of paper stick together Fan the sheets of paper well before loading zAre the edges of the paper aligned Align the edges of the paper zIs the paper guide adjusted correctly Adjust the paper guide correctly zDoes the paper stack exceed the paper limit mark Make sure the paper stack does not exceed the paper limit mark when loading See p...

Page 125: ...n a flat surface Problems outputting Nothing displays on the LCD there is no power When you connect the power cord to the machine and wall outlet and press ON OFF the machine powers ON and a message is displayed on the LCD While the Alarm lamp flashes the machine is initialising and you will not be able to use it Wait until the Alarm lamp stops flashing If nothing is displayed on the LCD check the...

Page 126: ... Alarm lamp is flashing If it is flashing see When the Alarm lamp flashes on page 134 zThe ink tanks are not installed correctly Lift the scan unit until it locks into place and open the inner cover then check that the ink tanks are securely inserted Also check that the ink tanks are inserted in the correct slots See page 98 zThe ink is not ejecting correctly or the print head is misaligned Print ...

Page 127: ...uments with large quantities of ink such as documents with a lot of details the printout may curl or smudge Move the paper thickness lever to the correct position according to the print media type See page 16 zRecommended print media is not used Use recommended print media See page 16 zThe paper type set from the computer or operation panel of the machine differs from the type of paper loaded in t...

Page 128: ...hine Image quality may be poor if you copy a printed document or photograph Instead reprint the photograph from the memory card or the document from your computer zThe platen glass or the inner side of the document cover is dirty Clean the platen glass and the inner side of the document cover See page 112 Paper curls zYou are using thin paper to print Use 17 lb 28 lb 64 g m2 105 g m2 paper See pag...

Page 129: ...rations If you are copying high resolution documents processing the data will take time and copying will appear to have stopped Wait until data is processed If you are copying a document with a large printing area with small margins or are copying multiple sets copying may stop to allow the ink time to dry Memory card problems MP370 Memory card is not recognised zThe memory card is not correctly i...

Page 130: ...he memory card If NO FILES ON CARD is displayed on the LCD there are only invalid images on the memory card If a message is displayed see page 138 Cannot print correctly from the memory card z is printed in the index The image data does not comply with the DCF Design Rule for Camera File System standard or the image data is not in JPEG format Check the image data in your digital camera or computer...

Page 131: ...layed when you turn OFF the machine or disconnect the USB cable You do not need to use the Unplug Eject icon when you turn OFF the machine or disconnect the USB cable The machine does not appear in Hardware devices in the Add Remove Hardware dialogue box Windows 2000 zIn the case of a multi function machine the machine does not appear in Hardware devices in the Add Remove Hardware dialogue box The...

Page 132: ...ay have this trouble Remove the memory card and restart your computer Computer cannot be started zYou turned ON your computer with a memory card inserted in the machine Some computers may have this trouble If a memory card is inserted in the machine and the machine is connected to the computer your computer may not start Remove the memory card then start the computer In the computer s BIOS setting...

Page 133: ...em and reinstall the software zThe computer has an old version of the software installed Canon MultiPASS is registered as a startup item in the Start menu program Uninstall the earlier version of the software following the instructions in the Software Guide of that version and reinstall the new version MP Toolbox only zInstallation did not complete for some reason and unnecessary files remain Foll...

Page 134: ...ninstalled the MP Drivers before uninstalling the MP Toolbox In the Start menu open Taskbar and Start Menu Properties and remove Canon from here The message Version conflict appears on your computer Windows 98 zThe computer has Photoshop installed If the message Version conflict or Windows 98 file language or appears during installation click Yes or No Whichever you click installation thereafter w...

Page 135: ...er zThe background of the BJ Status Monitor picture is yellow or red Follow the instructions in the BJ Status Monitor See Software Guide If Service error 5100 appears Clear the paper jam see page 114 or whatever is preventing the print head holder from moving then cancel printing from your computer and press OK Set If the message remains press ON OFF to turn the machine OFF then press again to tur...

Page 136: ...ee Software Guide zThe printer cable is too long Avoid using USB cables longer than 16 3 8 feet 5 m zDensity is set too high The printout may curl or smudge if density is set too high in the printer driver In the Properties dialogue box on the Main tab click Manual in Color Adjustment then click Set In the Manual Color Adjustment dialogue box reduce the density with the Intensity slider See Softwa...

Page 137: ...content printed even if the setting is correct the printout may smudge See Software Guide zA cause other than the above is suspected Restart the computer Cannot print to a shared printer zThe server the computer to which the machine is connected is not turned ON Turn ON the server zThe server is not set up for printer sharing Set up the server for printer sharing See Software Guide zThe server is ...

Page 138: ... you open in 1 and save the files before overwriting them 1 In Memo Pad or Text Editor open the following files Windows 98 Me Windows System CNCMP51 ini Windows 2000 WINNT system32 CNCMP51 ini Windows XP WINDOWS SYSTEM32 CNCMP51 ini 2 Below the last line add the following two lines and save the files Be careful not to overwrite any other portion of the file Scan ReadSize 16 zAfter installing the M...

Page 139: ... present the machine is recognised If not uninstall the software and reinstall it See page 85 zMemory is insufficient Close other open applications and try again zThe hard disk does not have enough available memory Check that the hard disk has enough available memory in particular when scanning large documents at a high resolution For example an A4 size document scanned at 600 dpi colour requires ...

Page 140: ...aphs or if you want to trim a document i e you want to scan only one part of a document specify the area of the scan manually See Software Guide zThe scanned area does not cover the entire document Place the document approximately 1 8 in 3 mm away from the front and right edges of the platen glass zThe colour tone displayed in the preview screen differs from that of the original Perform calibratio...

Page 141: ...d settings Click Start to open ScanGear MP 3 Click the Settings tab then click Preferences The Preferences dialogue box is displayed 4 Remove the check mark from Automatically quit ScanGear MP after scanning then click OK Scan documents When you click a button on the MP Toolbox an unwanted application opens zIn the MP Toolbox the application you want to open for that button is not registered Click...

Page 142: ...et flat on the platen glass Press on the document cover with your hand when scanning zYou are using an application that cannot scan multiple images successively Check the application s manual or contact the application software manufacturer zYou are scanning thick max 3 4 in 20 mm or curled documents Press on the document cover with your hand when scanning zThe document is smaller than 3 8 in 1 cm...

Page 143: ...If a message appears 1 Check the message appearing on the LCD 2 Follow the instructions and correct the error For LCD messages see page 135 3 Press OK Set to resume operation The Alarm lamp will stop flashing If the error remains turn OFF the machine and disconnect the power cord Wait at least 15 seconds then reconnect the power cord and turn ON the machine z If a message does not appear 1 Turn OF...

Page 144: ... can continue printing by pressing OK Set However note that ink may run out If print quality deteriorates or the printout is blank replace the ink tank page 97 CANNOT USE THIS CARD TURN OFF AND ON You have inserted a memory card incompatible with the machine or a damaged memory card into the card slot Remove the memory card from the card slot then turn the power OFF and ON again page 49 CARD READE...

Page 145: ...he colour ink tank If you replaced the colour ink tank press If you did not press page 97 COLOR INK LOW The ink level in the colour ink tank is low Make sure you have a new colour ink tank ready to replace the used one when ink runs out If the machine stops printing when copying or photo printing you can continue printing by pressing OK Set However note that ink may run out If print quality deteri...

Page 146: ...r an invalid setting was selected Check the key you want to press or the setting you want to enter LOAD PAPER The multi purpose tray is empty Load paper in the multi purpose tray Make sure the stack is below the paper limit mark Press OK Set page 25 MACHINE IN USE CANNOT TURN OFF You are unable to turn the machine OFF with ON OFF because the machine is performing an operation The machine is perfor...

Page 147: ...sed Canon dealer or the Canon help line PUT IN CARTRIDGE There is no print head installed in the machine Install the print head Set Up Guide WAIT COOLING During printing the print head may have become too hot Allow the machine to cool down The machine will resume printing when it has cooled down WASTE INK NEAR FULL The waste ink tank which holds the ink used for print head cleaning is nearly full ...

Page 148: ...Reset then reconnect the cables The digital camera will automatically turn ON If not turn it ON A low ink warning is not displayed on the digital camera or digital video camcorder After replacing an ink tank disconnect the digital camera from the machine and reset the ink counter See page 102 If the ink counter is not reset the remaining ink level may not be displayed properly For more details ref...

Page 149: ...Action Press Stop Reset on the machine to recover from the error Printing can continue for a little while However when the waste tank becomes full printing will be disabled Contact your local authorised Canon dealer or the Canon help line as soon as possible Paper lever error Cause Incorrect position of the paper thickness lever Action Adjust the paper thickness lever to the left position for plai...

Page 150: ...ct your local authorised Canon dealer or the Canon help line make sure you have the following information ready z Product name MP370 360 z Serial number located on the label on the back of the machine z Details of the problem z Steps taken to try to resolve the problem and the results CAUTION If the machine makes strange noises or emits smoke or strange smells turn the power OFF and unplug the pow...

Page 151: ...g refer to that page for details If not at the top of the list confirm the function key and menu under which the setting is located and the description of the setting Example How to read the lists on the following pages Function key COPY Menu ENLARGE REDUCE Name Description Settings Details PRESET RATIO Makes enlarged or reduced copies at preset ratios 25 MIN 70 A4 to A5 86 A4 to B5 100 115 B5 to ...

Page 152: ...Use or to select the menu with the setting you want to change 2 Go to step 4 4 Press OK Set If you have completed selecting the setting go to step 6 5 Scroll through and register settings by the following operations Use or to scroll through settings To register a setting or access sub settings press OK Set To further access sub settings repeat this operation If you select the wrong setting press S...

Page 153: ...NSITY For details see page 33 Menu IMAGE QUALITY For details see page 32 Name Description Settings Details PRESET RATIO Makes enlarged or reduced copies at preset ratios 25 MIN 70 A4 to A5 86 A4 to B5 100 115 B5 to A4 141 A5 to A4 400 MAX page 34 ZOOM Makes enlarged or reduced copies at ratios between 25 and 400 25 to 400 page 35 FIT TO PAGE Automatically reduces or enlarges an image to fit on the...

Page 154: ...r of repetitions MANUAL Manually selects the number of repetitions VERTICAL Selects the number of vertical repetitions 1 2 3 4 HORIZONTAL Selects the number of horizontal repetitions 1 2 3 4 MIRROR IMAGE Prints a mirror image of the original page 44 ENTIRE IMAGE Prints the original image to fit the selected print media size page 45 Name Description Settings Details INDEX Prints thumbnails of all t...

Page 155: ...For details see page 71 Menu DPOF For details see page 75 SELECT PAPER TYPE Selects the print media type for the index PHOTO PAPER PRO PLAIN PAPER HIGH RES PAPER PHOTO PAPER PLUS GLOSSY OTHER PHOTO PAPER page 65 PRINT DATE Enables disables date printing ON OFF VIVID PHOTO Enables disables making colours especially blues and greens appear more vibrant ON OFF Name Description Settings Details ...

Page 156: ...ets the ink counter for the colour ink tank YES NO Name Description Settings Details NOZZLE CHECK Prints the nozzle check pattern page 105 CLEANING Performs normal print head cleaning page 107 HEAD REFRESHING Performs deep print head cleaning page 107 ALIGN PRINT HEAD Aligns the print head page 108 HORIZ PATTERN Prints the horizontal line patterns CHANGE H VALUE Aligns the print head when the patt...

Page 157: ...r borderless printing or copying selects the width to be cropped from the borders of the original image SMALL LARGE page 52 Name Description Settings Details Enables disables overwriting memory card data in all modes except photo print mode ON OFF Software Guide Name Description Setting Details Selects the language for LCD messages ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NOR...

Page 158: ...mode is enabled 1 HOUR 4 HOURS 8 HOURS page 111 Paper type displayed in LCD Suitable paper types PLAIN Suitable for plain paper GLOSSY Suitable for glossy photo paper and high gloss photo film HIGH RES Suitable for high resolution paper TRANS Suitable for transparencies PHOTO PRO Suitable for photo paper pro PHOTO PLUS Suitable for photo paper plus glossy OTHER Suitable when using photo paper othe...

Page 159: ...y the machine Paper type displayed in LCD Suitable paper types PHOTO PAPER PRO Suitable for photo paper pro PLAIN PAPER Suitable for plain paper HIGH RES PAPER Suitable for high resolution paper PHOTO PAPER PLUS Suitable for photo paper plus glossy GLOSSY Suitable for glossy photo paper and high gloss photo film OTHER PHOTO PAPER Suitable when using photo paper other than that described above such...

Page 160: ... Document cover 10 document cover cleaning 112 DPOF printing 75 E Enlarging a copy an image to fit the page automatically 36 automatically 144 custom copy ratios 35 144 preset copy ratios 34 144 Entire image copying 45 145 Exposure See Density 33 EXTENSION AMOUNT setting 53 F Features 8 I Image quality adjusting for copying 32 Image repeat 41 Image repeat copying 145 Index printing 65 printing a r...

Page 161: ... SELECT 144 PHOTO PRINT MODE 145 POWER SAVE TIMER 149 QUIET PRINTING 148 SELECT RANGE 146 SINGLE IMAGE 146 SPECIAL COPY 145 Menu key 12 Mirror image copying 44 145 MP Drivers 84 installing 81 uninstalling 86 MP Toolbox installing 81 uninstalling 85 Multi purpose tray 10 N Nozzle check pattern printing 105 O OK key 12 Open button 10 Operation panel 10 P Paper See Print media 16 Paper jams clearing ...

Page 162: ... image to fit the page 36 automatically 144 custom copy ratios 35 144 preset copy ratios 34 144 Resolution See Image quality 32 Roller cleaning 113 S SCAN key 13 Scan unit 11 Settings accessing 142 lists 144 Software components 84 installing 81 system requirements 81 uninstalling reinstalling 85 Stop Reset key 13 T Tray extension 10 U USB connector for a computer 11 USB connector for a digital cam...

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