Chapter 11
Troubleshooting
119
When copying
z
The document is not loaded correctly.
Check that the document is loaded correctly on the platen glass. (See page 15.)
z
The image quality displayed on the LCD is not suitable for the document.
Set an image quality suitable for the document. (See page 32.)
z
The document is not loaded with the side to be copied face down.
The side to be copied should be face down.
z
The document or photograph set on the platen glass was printed from your
machine.
Image quality may be poor if you copy a printed document or photograph. Instead, reprint the
photograph from the memory card, or the document from your computer.
z
The platen glass or the inner side of the document cover is dirty.
Clean the platen glass and the inner side of the document cover. (See page 112)
Paper curls
z
You are using thin paper to print.
Use 17 lb.–28 lb. (64 g/m
2
–105 g/m
2
) paper. (See page 16.)
z
You have set curled paper in the multi-purpose tray.
Uncurl the paper, then load it into the multi-purpose tray.
z
You are printing images that use a large quantity of ink such as
photographs or pictures.
Use thicker paper such as high resolution paper or glossy photo paper.
