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Canon MF3110 - ImageCLASS Laser Multifunction Basic Manual Download Page 95

Clearing Jams

9-5

T

roub

le

sh

oot

ing

9

6

Gently pull the jammed paper between the output rollers until the 
leading edge emerges from the machine.

7

Carefully pull the jammed paper straight out through the rollers.

If the jammed paper is badly folded, similar to the folds of an accordion, ease the 
jammed paper loose and then pull it out of the machine.

LD_Basic_US.book  Page 5  Wednesday, June 30, 2004  2:02 PM

Summary of Contents for MF3110 - ImageCLASS Laser Multifunction

Page 1: ...imageCLASS MF3110 Basic Guide LD_Basic_US book Page 0 Wednesday June 30 2004 2 02 PM...

Page 2: ...p Instructions Copying and Printing Instructions Troubleshooting Basic Guide This Manual Software Installation and Instructions Printing and Scanning Instructions Troubleshooting Software Guide CD ROM...

Page 3: ...tions of this machine and the index Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Considerable effort has been made to ensure that thi...

Page 4: ...cury Applicable Only to the USA xiii Important Safety Instructions xiv Installation xiv Power Supply xv Handling xvi Maintenance and Inspections xvii Consumables xix Other Warnings xix Chapter 1 Intro...

Page 5: ...cument Requirements 3 1 Scanned Area of a Document 3 2 Placing a Document on the Platen Glass 3 3 Chapter 4 Printing from Your Computer Before Printing 4 1 Printing Documents 4 3 Canceling Printing 4...

Page 6: ...artially Used Cartridges 8 6 Recycling Used Cartridges 8 6 The Clean Earth Campaign 8 7 THE CANON CARTRIDGE RECYCLING PROGRAM 8 7 U S A PROGRAM 8 8 Packaging 8 8 Shipping 8 10 CANADA PROGRAM CANADA PR...

Page 7: ...ine Settings 10 1 Menu Descriptions 10 2 PAPER SETTINGS 10 2 COMMON SETTINGS 10 2 COPY SETTINGS 10 3 PRINTER SETTINGS 10 4 TIMER SETTINGS 10 4 Chapter 11 Appendix Specifications 11 1 Index 11 3 LD_Bas...

Page 8: ...pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safel...

Page 9: ...xamples of how messages in the LCD are expressed in this manual The messages are indicated within angle brackets If MEMORY FULL is displayed the machine cannot scan the documents 2ON1 appears in the L...

Page 10: ...ee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off...

Page 11: ...n emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protec...

Page 12: ...without the prior written permission of Canon Inc Disclaimers The information in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EI...

Page 13: ...ced you should consult in advance with your legal advisor for guidance About the Part Containing Mercury Applicable Only to the USA LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR D...

Page 14: ...he following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside...

Page 15: ...ify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a fire or electrical shock Keep the power cor...

Page 16: ...ug is damaged or frayed If liquid has spilled into the machine If the machine has been exposed to rain or water If the machine does not operate normally when you have followed the instructions in the...

Page 17: ...afety Close the platen glass cover gently to avoid catching your hand Failing to do so may result in personal injury Do not press down hard on the platen glass cover when using the platen glass to sca...

Page 18: ...toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the t...

Page 19: ...g to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames CAUTION Keep toner and other consumables out of the reach of small childr...

Page 20: ...xx LD_Basic_US book Page xx Wednesday June 30 2004 2 02 PM...

Page 21: ...urday For Canadian Users Canon Canada Inc offers a full range of customer technical support options For interactive troubleshooting e mail technical support the latest driver downloads and answers to...

Page 22: ...ce documents on the platen glass for copying or scanning b Platen glass Place documents c Operation panel Controls the machine d Output tray Outputs printouts e Front cover Open it when you install th...

Page 23: ...the USB Universal Serial Bus cable b Face up cover Open it when you output paper face up or remove jammed paper c Power socket Connect the power cord d Extension cover Protects paper supply in the cas...

Page 24: ...turns to the standby display j Energy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled k Collate 2...

Page 25: ...ected The standby display in the Copy or Scan mode is as follows Copy Mode Scan Mode NOTE When the machine is plugged in the LCD displays INITIALIZING for a while then the standby display appears Copy...

Page 26: ...printing or copying When scanning While a copy job is saved in the memory or when the collate copy or other functions are operating or when the Memory indicator lights up When paper jams occur When a...

Page 27: ...Press Energy Saver The Energy Saver key goes off and the machine enters the standby mode NOTE The machine can be restored from the energy saver mode immediately However it may vary according to room...

Page 28: ...Energy Saver Mode 1 8 Introduction 1 LD_Basic_US book Page 8 Wednesday June 30 2004 2 02 PM...

Page 29: ...questions about paper and transparencies contact Canon Authorized Service Facilities or the Canon Customer Care Center Paper Storage In order to prevent paper jams follow this procedure below To prev...

Page 30: ...ansparencies Doing so may result in product malfunction Acceptable Paper Only for the multi purpose feeder NOTE The printing speed may become slower than usual depending on the paper size the paper ty...

Page 31: ...can technically print from your computer Printing area light shade Canon recommends that you print within this area Paper Envelope NOTE Copying areas are a little larger than printing areas MAX 13 64...

Page 32: ...from the back of the machine with the cassette in place Doing so may damage the paper feeding assembly inside the machine NOTE The paper in the multi purpose feeder is fed prior to the paper in the ca...

Page 33: ...ll out the cassette completely 3 While holding the lock release lever on the paper guide at the rear of the cassette slide the paper guide to the mark indicating the desired paper size LD_Basic_US boo...

Page 34: ...sted correctly for the size of the paper the quality of your printouts may be adversely affected 4 Load the paper stack in the cassette with the print side down When you load paper with a logo on posi...

Page 35: ...r the hooks B on the paper guides IMPORTANT Do not load different size and type of paper at the same time Do not load extra paper when there is still paper left in the cassette If you load extra paper...

Page 36: ...lti purpose feeder when you want to copy or print on the different paper which is in the cassette Load paper one by one in the multi purpose feeder NOTE The paper in the multi purpose feeder is fed pr...

Page 37: ...details on how to specify the paper size and type see Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder on p 2 11 Loading an Envelope in the Multi Purpose Feeder Use the...

Page 38: ...i purpose feeder with the print side up and the right edge i e closer to the stamp first If the envelope to be loaded has a flap on the short edge this edge must enter the machine first Not loading it...

Page 39: ...s necessary to specify the paper size according to the following 1 Press Menu 2 Press or to select PAPER SETTINGS press Set 3 Press or to select CASSETTE or MP TRAY press Set 4 Press or to select PAPE...

Page 40: ...MP TRAY press Set 4 Press or to select PAPER TYPE press Set 5 Press or to select the appropriate paper type press Set You can select from the following paper types Plain paper 17 lb to 24 lb 64 g m2 t...

Page 41: ...ument and the Paper Loading When you place a document on the platen glass the orientation of the document and the orientation of the paper in the cassette or in the multi purpose feeder are as shown b...

Page 42: ...t the output tray for face down paper output IMPORTANT Do not open or close the face up cover while copying and printing Paper Type and Paper Output Area Select the suitable paper output area dependin...

Page 43: ...t the output tray IMPORTANT Do not place the delivered paper back on the output tray Doing so may result in paper jams Do not place objects other than paper on the output tray Doing so may result in p...

Page 44: ...arencies or envelopes which tend to curl because the paper is delivered straight through out of the machine Open the face up cover Remove the delivered paper one by one IMPORTANT Do not pull the paper...

Page 45: ...rencies place a piece of plain white paper behind the document NOTE When making copies of a small size document the copy speed may be slightly slower than usual Make sure any glue ink or correction fl...

Page 46: ...shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area MAX 1 8 3 mm MAX 7 32 5 5 mm MAX 7 32 5 5 mm LTR MAX 1 8 3...

Page 47: ...arks on the left side of the platen glass to position a document If your document conforms to a standard paper size e g LTR or A4 align the document between the appropriate paper size marks If you do...

Page 48: ...3 4 Document Handling 3 The illustration below shows how to place an LTR size document on the platen glass 3 Gently lower the platen glass cover The document is now ready for scanning LD_Basic_US book...

Page 49: ...hine is selected as the default printer You can check if your machine is set as the default printer when you open the Print dialog box in an application and your machine is selected in the printer box...

Page 50: ...4 2 Printing from Your Computer 4 2 Click the corresponding printer driver icon 3 From the File menu click Set as Default Printer Windows 98 Me Set as Default LD_Basic_US book Page 2 Wednesday June 3...

Page 51: ...u The Print dialog box appears 4 From the Select Printer list box or the Name pull down list in the Print dialog box select the printer to be used 5 Click Preference or Properties NOTE Depending on th...

Page 52: ...ers and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Printers 2 Double click the corresponding printer driver icon 3 Right click the print job click Cancel Printing...

Page 53: ...rmation 4 5 Printing from Your Computer 4 More Information For detailed information on all printing features see Chapter 2 Printing in the Software Guide LD_Basic_US book Page 5 Wednesday June 30 2004...

Page 54: ...More Information 4 6 Printing from Your Computer 4 LD_Basic_US book Page 6 Wednesday June 30 2004 2 02 PM...

Page 55: ...the image quality and enlarge or reduce the copy sizes It also describes the special copy features Documents You Can Copy For information on the types of documents you can copy their requirements and...

Page 56: ...ve each transparency from the output tray as it is output 1 Place the document on the platen glass For details on how to place documents see Placing a Document on the Platen Glass on p 3 3 2 Press COP...

Page 57: ...s Start NOTE To cancel copying press Stop Reset follow the instructions in the LCD You can also cancel copying using Status Monitor See Confirming and Deleting a Copy Job on p 7 1 LD_Basic_US book Pag...

Page 58: ...the PAPER SIZE GROUP setting of COPY SETTINGS menu in the Menu is set to A or AB the preset copy ratios will be as follows A 50 70 100 141 and 200 AB 50 70 81 86 100 115 122 141 and 200 Enlarging or r...

Page 59: ...ust the copy ratio To increase the copy ratio press To decrease the copy ratio press NOTE Enlarging or reducing using a custom copy ratio is not available with the 2 on 1 copy function To return the c...

Page 60: ...ocuments PHOTO for photographs TEXT PHOTO for documents with text and photographs NOTE Copy exposure automatically changes to manual mode when TEXT PHOTO or PHOTO is set Adjusting the Exposure Density...

Page 61: ...he copy exposure press Set For a lighter copy exposure press For a darker copy exposure press NOTE When setting the exposure lighter the indicator moves to the left When setting the exposure darker th...

Page 62: ...sort copies in page order It is convenient when you make multiple copies of multiple page documents 1 Place the first page of a document on the platen glass For details on how to place documents on t...

Page 63: ...nning multiple page documents MEMORY FULL may appear in the LCD and scanning is canceled In this case reduce the documents to be scanned Or change the image quality mode to TEXT 2 on 1 Copy Use the 2...

Page 64: ...he platen glass 6 Press Start Repeat steps 5 and 6 to scan all documents After scanning every two sheets the quantity of copies of the document specified in step 3 will be printed out 7 Press Set NOTE...

Page 65: ...can set up to 99 copies 4 Adjust any necessary settings for your document Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 6 Press Exposure to se...

Page 66: ...Special Features 5 12 Copying 5 LD_Basic_US book Page 12 Wednesday June 30 2004 2 02 PM...

Page 67: ...e Software Guide Check if the scanner driver is installed in your computer by following this procedure 1 Open the Scanners and Cameras folder Windows 98 Me 2000 the Scanners and Cameras Properties dia...

Page 68: ...lass on p 3 3 2 Press SCAN Start on the machine If you are asked to select the program to launch select MF Toolbox Ver4 7 Scanning starts The MF Toolbox and the MF Toolbox settings dialog box will ope...

Page 69: ...More Information 6 3 Scanning 6 More Information For detailed information on all scanning features see Chapter 3 Scanning in the Software Guide LD_Basic_US book Page 3 Wednesday June 30 2004 2 02 PM...

Page 70: ...More Information 6 4 Scanning 6 LD_Basic_US book Page 4 Wednesday June 30 2004 2 02 PM...

Page 71: ...itor to confirm or delete copy and print jobs stored in the machine When using Status Monitor the LCD displays the jobs in the following order COPY STATUS PRINT STATUS NOTE Status Monitor is disabled...

Page 72: ...tus Monitor 2 Press or to select PRINT STATUS press Set NOTE If there is no job NO PRINT JOBS EXIST is displayed If there is only one print job go to step 4 3 Press or to confirm the file name 4 If yo...

Page 73: ...ower cord before cleaning the machine Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scrat...

Page 74: ...the Scanning Area Wipe the scanning area shaded area with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Platen glass cover Platen glass LD_Basic_US...

Page 75: ...white streaks or light bands appear on the printouts the toner is running low NOTE Before handling the cartridge see the precautions in Handling and Storing the Cartridge on p 8 5 1 Remove the cartrid...

Page 76: ...s a document on which the area covered with toner is 4 of the total area of an A4 size sheet The actual number of printouts that can be made per cartridge depends in part on the exposure setting room...

Page 77: ...ersely effect the quality of your printouts e g copies are completely black When the machine is exposed to such conditions allow at least 2 hours for the machine to adjust to room temperature before a...

Page 78: ...to 85 Be sure to remove the toner cartridge from the machine when disposing of the machine Do not stand the cartridge on end or turn it upside down Storing Partially Used Cartridges If you remove a c...

Page 79: ...a Since its inception The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly grow...

Page 80: ...ge s box Place the empty cartridge in the box of your new cartridge Seal the box Option B Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges Place as many...

Page 81: ...exceed UPS specifications Maximum weight 70 lb 31 8 kg Maximum length 108 2 743 mm Maximum girth length 2 width 2 height 130 3 302 mm If your shipment exceeds the above limits please call 1 800 OK CAN...

Page 82: ...UPS Pick up Give the shipment to your UPS driver when you receive your next regular delivery or Take the shipment to your local UPS receiving point Option B MBE Drop off Take the shipment to a partici...

Page 83: ...anchise Option B Volume Box Return eight or more cartridges We encourage you to use this option as a more efficient way to ship cartridges Call 1 800 667 2666 to receive your free Canon collection box...

Page 84: ...ates 1 shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada This donation is utilized in Canada For further information about The Clean Earth Campaign in Canada pleas...

Page 85: ...n When to Replace the Cartridge on p 8 3 NOTE Before handling the cartridge see the precautions in Handling and Storing the Cartridge on p 8 5 1 Open the front cover 2 Remove the cartridge from the ma...

Page 86: ...and stable surface Fold the tab A on the sealing tape B as shown below and pull it out straight while supporting the cartridge Make sure that the tab itself is detached from the cartridge IMPORTANT To...

Page 87: ...en gently slide the cartridge into the machine as far as it will go Be sure to position the arrow mark C on the cartridge towards the inside of the machine 7 Close the front cover NOTE If the LCD disp...

Page 88: ...be adversely affected 1 Unplug the power cord 2 If the machine is connected to your computer remove the printer cable 3 Open the front cover 4 Grip the end of the cartridge and remove it from the mac...

Page 89: ...ause personal injury Transporting the Machine by Car Pack the machine using the original packing material and box Place the machine on a level stable surface IMPORTANT Do not leave the machine inside...

Page 90: ...Repacking and Transporting Your Machine 8 18 Maintenance 8 LD_Basic_US book Page 18 Wednesday June 30 2004 2 02 PM...

Page 91: ...re some areas inside the machine and cartridge which are subject to high voltages and high temperatures Take adequate precaution when performing internal inspections to avoid burns or electrical shock...

Page 92: ...if they come into contact with the parts inside the machine To avoid possible damage to the machine do not touch the pins A near the left end of the transfer roller B When removing the jammed paper do...

Page 93: ...p it with a thick cloth to prevent exposure to light 3 Open the face up cover A and push down the green paper release levers B on both sides of the face up paper output 4 Hold both sides of the jammed...

Page 94: ...he paper forwards and roll it inwards IMPORTANT Do not pull the jammed paper forward from the cassette It may cause a machine malfunction Do not pull the jammed paper upward the toner on the paper wil...

Page 95: ...the leading edge emerges from the machine 7 Carefully pull the jammed paper straight out through the rollers If the jammed paper is badly folded similar to the folds of an accordion ease the jammed pa...

Page 96: ...from the Multi Purpose Feeder 11 Push the paper release levers back to their original position and close the face up cover IMPORTANT Be sure to push the paper release levers back to their original pos...

Page 97: ...machine should be ready for operating If the machine returns to the ready state for operating troubleshooting has been successful If the machine does not return to the ready state for operating confir...

Page 98: ...nge PAPER SIZE in PAPER SETTINGS of the Menu See Loading Paper on p 2 4 or Specifying the Paper Size on p 2 11 Then reset the machine by opening the front cover and then closing it CHECK PRINTER Cause...

Page 99: ...b being processed has been deleted on the spooled job list Disconnect the USB cable and connect it again or unplug the machine and plug it in again to clear the error message REC PAPER JAM Cause There...

Page 100: ...er stack in the cassette does not exceed the capacity of the cassette Load paper in the multi purpose feeder one by one If you load paper while making copies do not load a different paper size On the...

Page 101: ...s it will go and make sure the cassette is not tilted or inserted at an angle Paper feeds skewed Printing is skewed Q Is paper loaded correctly A Make sure the paper stack in the cassette or the paper...

Page 102: ...sparencies loaded correctly A Make sure the transparencies in the cassette or the transparency in the multi purpose feeder is loaded properly and that the paper guides are adjusted correctly See Loadi...

Page 103: ...ray See Face Down Paper Output Area on p 2 15 Q Is the machine installed in a proper location A Check that the machine is installed in the proper location For information about specifications of the m...

Page 104: ...tructions Q Is the cassette inserted completely into the machine A Insert the cassette as far as it will go See the Set Up Instructions Q Did you connect the power cord to the machine just now A Wait...

Page 105: ...Replacing the Cartridge on p 8 13 Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 6 Copies are dirty Q Is the platen glass...

Page 106: ...of the Menu See Specifying the Paper Type on p 2 12 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select TRANSPARENCY in PAPER TYPE in PAPER SETTING...

Page 107: ...he machine and wait approximately 3 minutes to 5 minutes then plug it in again If the problem is fixed the Alarm indicator will turn off and the LCD will return to the standby mode If the Alarm indica...

Page 108: ...cted securely to the machine and your computer Disconnect the USB cable and reconnect it correctly after a while Scanned images are dirty Q Is the platen glass or the platen glass cover clean A Clean...

Page 109: ...e and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power...

Page 110: ...zed Service Facilities or the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty...

Page 111: ...list 3 Press or to select the sub menu you want to change press Set NOTE For details on sub menus see Menu Descriptions on p 10 2 If you press Stop Reset before Set is pressed the item you have select...

Page 112: ...ze for the MP tray LTR LGL A4 B5 A5 EXECUTIV COM10 MONARCH DL ISO C5 2 PAPER TYPE Selects the paper type to be used in the MP tray PLAIN PAPER PLAIN PAPER L HEAVY PAPER HEAVY PAPER H TRANSPARENCY Name...

Page 113: ...D ZOOM RATIO Selects the copy ratio MANUAL Selects the copy ratio 50 to 200 100 PRESET RATIO Selects the preset copy ratio The preset copy ratios will change when the paper size group is changed 4 STA...

Page 114: ...returns an error when no data is received from the computer ON The error time out is on Sets the time out period 5SEC to 300SEC 15SEC OFF The error time out is off Name Descriptions 1 AUTO CLEAR Sets...

Page 115: ...tem Resolution Approx 600 dpi x 600 dpi Number of Tones 256 Acceptable Documents Up to LTR size Sheets books and three dimensional objects up to 4 4 lb 2 kg Acceptable Copy Stock Cassette Feeding 17 l...

Page 116: ...achine First Copy Time Approx 13 8 sec A4 or LTR size direct Manual Exposure Control Cassette Feeding except just after being restored from energy saver mode Copy Speed Direct LTR 21 cpm Magnification...

Page 117: ...3 Copying adjusting the exposure 5 6 adjusting the image quality 5 6 document requirements 3 1 making copies 5 2 paper requirements 2 1 problems 9 14 setting enlarging reducing 5 4 specifying the pap...

Page 118: ...multi purpose feeder 2 8 M Machine Settings accessing 10 1 Making copies 5 2 MEMORY FULL message 9 9 Menu descriptions 10 2 key 1 4 Multi purpose feeder 1 2 loading an envelope 2 9 loading paper 2 8...

Page 119: ...18 Q Quality adjusting the image 5 6 print problems 9 15 Quantity document 3 1 R REC PAPER JAM message 9 9 Reduce key 1 4 REMOVE MP PAPER message 9 9 Repacking 8 16 Replacing the cartridge 8 3 8 13 Re...

Page 120: ...e 8 3 TONER SAVER MODE setting 10 2 Transporting 8 16 Tray output 1 2 Troubleshooting 9 1 U USB port 1 3 W Weight document 3 1 machine 11 2 print media 2 2 Z Zoom 5 5 ZOOM RATIO setting 10 3 LD_Basic_...

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