Canon MF3110 - ImageCLASS Laser Multifunction, Basic Manual, Page: 21 / 120

CHAPTER
Customer Support 1-1
1
Introduction
This chapter describes the main components, the operation panel and the standby display of
the machine. It also explains how to set the energy saver function.
Customer Support
Your machine is designed with the latest technology to provide trouble-free
operation. If you encounter a problem with the machine's operation, try to solve it by
using the information in Chapter 9, "Troubleshooting." If you cannot solve the
problem or if you think your machine needs servicing, contact Canon Authorized
Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between
the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to
8:00 P.M. on Saturday.
For Canadian Users
Canon Canada Inc., offers a full range of customer technical support* options:
•
For interactive troubleshooting, e-mail technical support, the latest driver
downloads and answers to frequently asked questions (www.canon.ca)
•
Automated interactive telephone support on most current products 24 hours, 7
days a week (1-800-652-2666).
•
Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday
(excluding holidays) for products still under warranty (1-800-652-2666)
•
The location of the authorized service facility nearest you (1-800-652-2666)
If the problem cannot be corrected by using one of the above technical support
options, repair options are available at the time of your call to the Free live technical
support number above or via the website at www.canon.ca
* Support program specifics are subject to change without notice.
LD_Basic_US.book Page 1 Wednesday, June 30, 2004 2:02 PM