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Canon MAXIFY MB2710 Online Manual Download Page 1157

ScanGear (Scanner Driver) Error Messages

If an error message for ScanGear (scanner driver) appears, check the error code and follow the
corresponding solution.

Error Code

Error Message

Solution

1

4

10

122

151

175

176

177

Error in scanner.
Turn off scanner and follow instructions in User's Guide.
Scanner driver will be closed.

• Make sure that your scanner or

printer and the computer are con-
nected correctly.

• Delete MP Drivers, then reinstall

MP Drivers from the Setup CD-
ROM or our website.

For how to delete MP Drivers, see

Deleting the Unnecessary MP
Drivers

.

• Your scanner or printer may be

damaged.

Restart the computer, then recon-
nect your scanner or printer. If the
same error message still appears,
contact the service center.

140

Printer is in use or an error has occurred. Check status.
Scanner driver will be closed.

• Wait for the device operation to fin-

ish, then scan.

145

Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- Scanner is disconnected.
(It is disconnected from LAN, if using on LAN.)

Please check and try again.
Scanner driver will be closed.

• Make sure that your scanner or

printer is turned on.

• Delete MP Drivers, then reinstall

MP Drivers from the Setup CD-
ROM or our website.

For how to delete MP Drivers, see

Deleting the Unnecessary MP
Drivers

.

• Make sure that the selected appli-

cation source is correct. Refer to
the application's manual for de-
tails.

• Check the printer status.
• With USB connection, check the

connection of the USB cable and
reconnect as required.

• With network connection, check

the connection status and recon-
nect as required.

• With network connection, specify

the scanner to use with IJ Network
Scanner Selector EX.

Refer to "

Network Scan Settings

"

for the setting procedure.

155

Cannot communicate with scanner.
Cable may be disconnected or scanner may be turned off.
Check status.
Scanner driver will be closed.

156

Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- USB cable is disconnected.

Please check and try again.
Scanner driver will be closed.

157

Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from
Wired LAN.
- (If using wireless LAN connection) Signal strength is
poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.

1157

Summary of Contents for MAXIFY MB2710

Page 1: ...MB2700 series Online Manual Printer Functions Overview Printing Scanning Faxing Troubleshooting English ...

Page 2: ...ials 57 Print Items with Easy PhotoPrint Web Application 58 Managing Printer Conveniently Using Quick Utility Toolbox 59 Available Connection Methods 60 Scan Originals Larger than the Platen 62 Scan Multiple Originals at One Time 63 Using PIXMA MAXIFY Cloud Link 64 Notice for Web Service Printing 65 Using PIXMA MAXIFY Cloud Link from Your Printer 66 Before Using PIXMA MAXIFY Cloud Link 67 Register...

Page 3: ...IXMA MAXIFY Cloud Link User 159 Troubleshooting Canon Inkjet Cloud Printing Center 165 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 168 Printing with Windows RT 169 Online Storage Integration Function 170 Handling Paper Originals Ink Tanks etc 171 Loading Paper 172 Paper Sources 173 Loading Plain Paper Photo Paper 176 Loading Envelopes 181 Loading Originals 185 Where to ...

Page 4: ...t Head Position Manually 225 Printing a Nozzle Check Pattern 228 Cleaning 229 Cleaning Exterior Surfaces 230 Cleaning the Platen Glass and Document Cover 231 Cleaning the ADF Auto Document Feeder 232 Cleaning Paper Feed Rollers 234 Cleaning Inside the Machine Bottom Plate Cleaning 236 Cleaning Cassette Pads 239 Overview 240 Safety 242 Safety Precautions 243 Regulatory Information 244 WEEE EU EEA 2...

Page 5: ...s from Operation Panel 291 Setting Items on Operation Panel 293 FAX settings 294 Print settings 298 LAN settings 299 Device user settings 304 Timezone List 307 Language selection 309 Firmware update 310 Cassette settings 312 Administrator password setting 313 Setting Administrator Password on Operation Panel 314 Operation restrictions 316 Restricting Machine Operation 317 Reset setting 320 Web ser...

Page 6: ...ork Device Setup Utility 366 Starting Up IJ Network Device Setup Utility 367 IJ Network Device Setup Utility Screen 368 Performing Network Settings 373 Performing Changing Wired LAN Settings 374 Performing Changing Wireless LAN Settings 377 Assigning Printer Information 381 Initializing Network Settings 382 Changing Administrator Password 383 Setting Criteria for Printer Search Searching Specific ...

Page 7: ...ity High 417 Transporting Your Machine 418 Legal Restrictions on Scanning Copying 419 Specifications 420 Information about Paper 425 Supported Media Types 426 Paper Load Limit 428 Unsupported Media Types 430 Handling Paper 431 Print Area 432 Print Area 433 Standard Sizes 434 Envelopes 436 Administrator Settings 437 Sharing the Printer on a Network 438 Setting Up a Shared Printer 439 Restrictions o...

Page 8: ...oklet Printing 474 Duplex Printing 476 Stamp Background Printing 480 Setting Up Envelope Printing 489 Printing on Postcards 491 Switching the Paper Source to Match the Purpose 493 Displaying the Print Results before Printing 495 Setting Paper Dimensions Custom Size 496 Editing the Print Document or Reprinting from the Print History 498 Changing the Print Quality and Correcting Image Data 502 Print...

Page 9: ...ivers 588 Printing Using a Web Service 589 Using PIXMA MAXIFY Cloud Link 64 Printing with Google Cloud Print 591 Getting Google Account 593 Registering Printer with Google Cloud Print 594 Printing from Computer or Smartphone with Google Cloud Print 597 Deleting Printer from Google Cloud Print 601 Printing from an AirPrint enabled Printer with Mac 50 Printing from a Device Equipped with Windows 10 ...

Page 10: ...Copying Thick Originals Such as Books 662 Copying ID Card to Fit onto Single Page 663 Collated Copying 665 Copying from Smartphone Tablet 667 Scanning 669 Scanning from Computer Windows 670 Using IJ Scan Utility 671 What Is IJ Scan Utility Scanner Software 672 Starting IJ Scan Utility 674 Scanning Documents 675 Scanning Photos 676 Scanning with Favorite Settings 677 Scanning Originals Larger than ...

Page 11: ...Mode 779 Scanning Multiple Documents at One Time with ScanGear Scanner Driver 781 Correcting Images and Adjusting Colors with ScanGear Scanner Driver 785 Correcting Images Unsharp Mask Reduce Dust and Scratches Fading Correction etc 786 Adjusting Colors Using a Color Pattern 790 Adjusting Saturation and Color Balance 792 Adjusting Brightness and Contrast 794 Adjusting Histogram 797 Adjusting Tone ...

Page 12: ...l from Computer 879 Sending Scanned Data as E Mail from Machine 883 Sending Scanned Data as E Mail from Machine 884 Registering Recipients E Mail Address 889 Registering Recipients in Group E Mail 892 Changing Registered Information 896 Deleting Registered Information 898 Importing Exporting E Mail Address Book 899 Saving Scanned Data on USB Flash Drive 901 Forwarding Scanned Data to Shared Folder...

Page 13: ... Registered Information 967 Deleting Registered Information 969 Printing List of Registered Destinations 970 Registering Recipients Using Speed Dial Utility2 Windows 971 Starting Up Speed Dial Utility2 972 Speed Dial Utility2 Dialog box 973 Saving Registered Telephone Directory on Printer to Your Computer 975 Registering a Fax telephone Number Using Speed Dial Utility2 976 Changing a Fax telephone...

Page 14: ...ending a FAX Fax Driver 1026 Creating an Address Book Fax Driver 1029 Edit or Remove a Recipient from an Address Book Fax Driver 1033 Search for a Recipient in an Address Book Fax Driver 1036 Cannot Send Faxes from Computer 1038 How to Open the Setting Screen of the Fax Driver 1040 General Notes Fax Driver 1042 Sending Faxes from Computer Mac OS 1043 Sending a Fax 1044 General Notes 1047 Troublesh...

Page 15: ...65 Cannot Find Machine after Searching it on Printer Detection Screen During Setup 1066 Searching Machine by IP Address or Host Name During Setup Windows 1068 Cannot Proceed beyond Printer Connection Screen Connect Cable Screen 1071 Cannot Find Machine while Using Wireless LAN 1073 Cannot Find Machine while Using Wired LAN 1075 Network Connection Problems 1076 Machine Suddenly Cannot Be Used 1077 ...

Page 16: ...atic Duplex Printing Problems 1129 Copying Printing Stops 1131 Cannot Print Using AirPrint 1132 Scanning Problems Windows 1133 Scanning Problems 1134 Scanner Does Not Work 1135 ScanGear Scanner Driver Does Not Start 1136 Error Message Appears and the ScanGear Scanner Driver Screen Does Not Appear 1137 Cannot Scan Multiple Originals at One Time 1138 Slow Scanning Speed 1139 There is not enough memo...

Page 17: ...roblems Receiving Faxes 1166 Cannot Receive a Fax Cannot Print a Fax 1167 Printer Does Not Switch Automatically between Voice and Fax Calls 1170 Quality of Received Fax is Poor 1171 Cannot Receive a Color Fax 1172 Errors Often Occur When You Receive a Fax 1173 Cannot Send a Fax Clearly 1174 Telephone Problems 1175 Cannot Dial 1176 Telephone Disconnects During a Call 1177 Mechanical Problems 1178 P...

Page 18: ... 1197 If You Cannot Solve a Problem 1206 List of Support Code for Error 1207 List of Support Code for Error Paper Jams 1209 1300 1210 1303 1214 1313 1217 1314 1220 2801 1223 Other Cases 1226 1007 1227 1008 1228 1200 1229 1309 1230 1310 1231 1319 1232 1575 1233 1600 1234 1660 1235 1688 1236 1700 1237 1701 1238 1754 1239 1755 1240 1872 1241 1873 1242 1874 1243 1890 1244 2001 1245 ...

Page 19: ... 1258 2700 1259 2802 1260 2803 1261 3401 1264 3402 1265 3403 1266 3404 1267 3405 1268 3406 1269 3407 1270 3408 1271 3410 1272 3411 1273 3412 1274 3413 1275 3414 1276 3415 1277 3416 1278 3417 1279 3418 1280 3419 1281 3420 1282 3421 1283 3422 1284 3423 1285 3424 1286 ...

Page 20: ... 1293 3432 1294 3433 1295 4100 1296 4103 1297 4104 1298 5011 1299 5012 1300 5040 1301 5050 1302 5100 1303 5102 1304 5103 1305 5104 1306 5105 1307 5200 1308 5203 1309 5204 1310 5205 1311 5206 1312 5207 1313 5208 1314 5209 1315 5400 1316 5500 1317 5501 1318 5B00 1319 ...

Page 21: ... 1326 6900 1327 6901 1328 6902 1329 6910 1330 6911 1331 6920 1332 6921 1333 6930 1334 6931 1335 6932 1336 6933 1337 6936 1338 6937 1339 6938 1340 6939 1341 693A 1342 6940 1343 6941 1344 6942 1345 6943 1346 6944 1347 6945 1348 6946 1349 7100 1350 7200 1351 7201 1352 ...

Page 22: ...7202 1353 7203 1354 7204 1355 7205 1356 9000 1357 9500 1358 B202 1359 B203 1360 B204 1361 B205 1362 B502 1363 B503 1364 B504 1365 C000 1366 ...

Page 23: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 24: ...countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the fol...

Page 25: ...vided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bin...

Page 26: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 27: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 28: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 29: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 30: ...OWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in ...

Page 31: ...d or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WA...

Page 32: ...stribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the document...

Page 33: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 34: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 35: ...Using the Machine Printing Documents from Your Computer Windows Printing Documents from Your Computer Mac OS Copying Faxing 35 ...

Page 36: ...sette 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 5 Select the size and type of paper in the cassette in Page size and Type and then tap Register 36 ...

Page 37: ...d click Preferences or Properties Printer driver settings are displayed Note Command and menu names vary by application and printing may involve more steps For detailed instructions refer to the application user manual 9 Select a typical printing profile In Commonly Used Settings on the Quick Setup tab select a profile that suits the purpose of printing Once you select a printing profile preset va...

Page 38: ...ce select the cassette where the paper is loaded 11 Once the print settings are complete click OK to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Windows Printer Driver 38 ...

Page 39: ...sette 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 5 Select the size and type of paper in the cassette in Page size and Type and then tap Register 39 ...

Page 40: ...he paper output support B 7 In the application select Print You can often access the Print dialog by selecting Print in the File menu Note For detailed instructions on operation refer to the application user manual 8 Select the model name and click Printer list Click Show Details to switch the Setup window to the detailed display 40 ...

Page 41: ...9 Select the paper size In Paper Size select the paper size you use 10 Select Quality Media from the pop up menu 41 ...

Page 42: ...ne 12 Select the paper source In Paper Source select the cassette where the paper is loaded 13 Once the print settings are complete click Print to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Mac OS Printer Driver 42 ...

Page 43: ...ide DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 5 Select the size and type of paper in the cassette in Page size and Type and then tap Register 43 ...

Page 44: ...yed to register the paper information 6 Pull out the output tray extension A and open the paper output support B 7 Press the HOME button C 8 Tap Copy D 9 Open the document cover E 10 Load the original face DOWN aligned with the alignment mark F 44 ...

Page 45: ...F Auto Document Feeder 11 Close the document cover 12 Check the paper settings and then press the Black or Color button G Important Do not open the document cover until copying is finished Note The machine offers many other convenient copying features Copying 45 ...

Page 46: ...Faxing Fax multiple documents in black and white as follows 1 Open the document tray A 2 Insert the documents face UP 3 Adjust the document guides as needed 4 Press the HOME button B 5 Tap FAX C 46 ...

Page 47: ...6 Tap Enter the number D 7 Tap in the fax number E and then tap OK F 8 Press the Black button G Note Many other convenient faxing features are available Faxing 47 ...

Page 48: ...pplication Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing with Windows RT Online Storage Integration Function 48 ...

Page 49: ...Printing from an AirPrint enabled Printer Printing from an AirPrint enabled Printer with Mac Printing from an AirPrint enabled Printer with iOS Device 49 ...

Page 50: ...k your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Scanners P...

Page 51: ...or wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print U...

Page 52: ...nment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turn...

Page 53: ...your model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 53 ...

Page 54: ...be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in ot...

Page 55: ...Home button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right...

Page 56: ...The printer supports direct connection in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router Switch to direct connection to print or scan wirelessly Using Machine with Direct Connection 56 ...

Page 57: ... service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via Easy PhotoPrint Downloaded PREMIUM Contents can be printed directly with Easy PhotoPrint To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of ...

Page 58: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 58 ...

Page 59: ... click After installing utilities compatible with Quick Utility Toolbox they will be added to this menu The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks Refer to the following for details Quick Utility Toolbox Guide Windows Quick Utility Toolbox Guide Mac OS 59 ...

Page 60: ...nnect using a wireless router and the other method is to connect without using a wireless router The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method described in Connection Using a Wireless Router When connecting another device while a device is already connected to the printer connect it using the same connection method as the c...

Page 61: ... be used If you connect a device connected to the Internet via a wireless router to the printer that is in the direct connection the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection ...

Page 62: ...ight halves of an item larger than the platen and combine them back into one image Items up to approximately twice as large as the platen are supported Refer to the following for details Scanning Originals Larger than the Platen Image Stitch Windows Scanning Originals Larger than the Platen Image Stitch Mac OS 62 ...

Page 63: ...n Utility you can scan two or more photos small items placed on the platen at one time and save each image individually Refer to the following for details Scanning Multiple Originals at One Time Windows Scanning Multiple Originals at One Time Mac OS 63 ...

Page 64: ...ow ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an a...

Page 65: ...saved in our server Canon is unable to identify specific customers using this information Before you transfer ownership or dispose of a printer that supports a color LCD monitor select Device settings Reset setting Reset all and delete your login name and password For details contact a Canon authorized sales representative in the country or region you live in To Those Living in Mainland China PIXM...

Page 66: ...Using PIXMA MAXIFY Cloud Link from Your Printer Before Using PIXMA MAXIFY Cloud Link Registering Printer Information to PIXMA MAXIFY Cloud Link Using PIXMA MAXIFY Cloud Link Cloud Troubleshooting 66 ...

Page 67: ...the manual of your network devices or contact the manufacturer Important The user will bear the cost of Internet access Registering Printer Information to PIXMA MAXIFY Cloud Link Copyright c 1991 2015 Unicode Inc All rights reserved Distributed under the Terms of Use in http www unicode org copyright html This software is based in part on the work of the Independent JPEG Group THE BASIC LIBRARY FU...

Page 68: ...ANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HO...

Page 69: ...istration select the login user name from the Switch user screen enter the Security code and proceed with the registration If the Security code is incorrect use your smartphone tablet or computer and change the setting from the My account of the Canon Inkjet Cloud Printing Center 3 When the registration preparation completed screen appears select OK 4 On the confirmation screen select Next 5 In th...

Page 70: ...not agree you can still use this service by selecting Agree from the registration screen later You can print the displayed information by pressing the Start button 6 On the Current time check screen select the time closest to the current time and then select Next You can set the time in 10 minute units 7 In the time zones list select the region closest to you For some regions a screen for applying...

Page 71: ...t of apps is displayed See here for the description of the apps list screen After you complete the registration you can print photos and documents that have been uploaded to apps on the linked cloud service and add delete sort apps Using PIXMA MAXIFY Cloud Link 71 ...

Page 72: ...can use this service For details see Canon Inkjet Cloud Printing Center window Add apps You can add your favorite apps to the printer Follow the steps described below to add apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select Add delete 3 Select Register apps 4 From the list select the category of the app 72 ...

Page 73: ...e app is added to the apps list To register another app repeat the procedure from step 5 To end the app registration select Back and return to the cloud s Main screen Important Some apps may require a linked app account before you can use the app If this is the case set up an account beforehand Delete apps You can delete unnecessary apps from the apps list Follow the steps described below to delet...

Page 74: ...te Description of displayed icons Cannot be used because it is not yet released or does not support your region model or language Can be used with genuine Canon ink If you are using a G3000 series model you cannot use this service because the model is not supported 5 Select Delete 74 ...

Page 75: ...ion select Back and return to the cloud s Main screen Note Config allows you to re register deleted apps Sort apps You can sort apps displayed on the apps list Follow the steps described below to sort apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select Add delete 3 Select Sort 4 On the apps list select the app that you want to sort 75 ...

Page 76: ...ge Can be used with genuine Canon ink If you are using a G3000 series model you cannot use this service because the model is not supported 5 Use buttons to move the app 6 Select Done Sorting is complete To continue the sorting repeat the procedure from step 4 To end the sorting select Back and return to the cloud s Main screen 76 ...

Page 77: ...ou print check that printer is on and is connected to the network Then start Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen and then select Log in Important Some apps may not be fully displayed in the display area If this is the case scroll up d...

Page 78: ...ontinue printing select Continue and perform the operation from Step 3 To end the printing select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that cannot be printed due to expiration and other reas...

Page 79: ... history of this service from the Home window on the operation panel select Setup Web service setup Web service connection setup IJ Cloud Printing Center setup History setting for this service Save Cloud Troubleshooting 79 ...

Page 80: ...tarting the appropriate app 1 Applications 2 Add delete button 3 Manage button Important Depending on the apps you plan to use you may need to have an account beforehand If this is the case get an account for each of those apps After selecting the app some apps may not be fully displayed in the display area If this is the case scroll up down right and left to change the display area Visible area I...

Page 81: ...dd delete button Use this button to add delete and sort apps Register apps Select this to add your favorite apps See here for details on how to add apps Delete apps Select this to delete registered apps See here for details on how to delete apps Sort Select this to sort the apps list See here for details on how to sort the apps list 3 Manage button Use this button to manage jobs log out of an app ...

Page 82: ... closest to your region Legal information This shows the License agreement and Privacy statement Press the Start button to print the displayed information Log out of all apps You can log out at the same time from all apps that you are logged into Note Some apps may keep you logged in even after the app ends Therefore if you want to log in again with a different account select Log out of all apps t...

Page 83: ...the print job and check whether the data can be printed normally on the printer If you still cannot print see the troubleshooting page for your model on the Home of the Online Manual Note With a wireless LAN connection after the printer is turned on it may take several minutes before communication is possible Check that your printer is connected to the wireless network and wait a while before you ...

Page 84: ...ter Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 84 ...

Page 85: ...nd Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Some models do not support this function To check whether your model supports this function see Models that Support Canon Inkjet Cloud Printing Center Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirement...

Page 86: ...la Firefox Google Chrome Mac OS X v10 6 OS X Yosemite v10 10 Safari 5 1 6 7 8 Smartphone or tablet OS Browser Resolution iOS 7 or later OS standard browser 320 x 480 or higher Android 4 or later 480 x 800 or higher The operation requirements may change without prior notice If this happens you may no longer be able to use this service from your computer smartphone or tablet Important On the browser...

Page 87: ... In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 87 ...

Page 88: ...Canon Inkjet Cloud Printing Center you need to follow the steps described below and register My account information If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 88 ...

Page 89: ...om the printer home screen select Cloud If printer information has not been registered to the cloud service server the Registration Preparation Completion Screen appears 3 From cloud main screen select Use from Smartphone or Mobile Integration Guide 4 Follow instructions appearing in screen and select Next 5 In user registration screen select Show QR Code You can also access the URL manually from ...

Page 90: ... install one from App Store or Google Play 7 In Preparation for registration screen select Send blank e mail Note When you select Send blank e mail the destination entry completed mailer starts up automatically After the blank e mail is created send that e mail without making any changes If you want to register a different e mail address select Do not send to display the E mail address entry scree...

Page 91: ...rror if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by going to the printer s Home screen and selecting Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service You may not be able to receive the notification if you are using a spam f...

Page 92: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 92 ...

Page 93: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 93 ...

Page 94: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 94 ...

Page 95: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 96: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 96 ...

Page 97: ...authentication site and the Printer registration ID Set A4 size or Letter size or Legal size plain paper and select OK The authentication URL and Printer registration ID are printed Important The operation to complete the registration should be done within 60 minutes Access the URL on the printed page and then enter the e mail address and other necessary information Important Do not use the Back b...

Page 98: ...egistration screen is displayed select Create new account 3 Enter the E mail address and Printer registration ID of the printer s owner and then select OK The registration page URL is sent to the e mail address entered 98 ...

Page 99: ...JCloudPrintingCtr Delete from service You may not be able to receive the notification if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There will be no error display even if you could not receive the e mail because of the spam filter setting or if you entered ...

Page 100: ...ter password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 100 ...

Page 101: ...w The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 101 ...

Page 102: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 103: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 103 ...

Page 104: ...rinter registration ID The procedure is as follows 1 Check that the printer is connected to the Internet Important To use this function you must connect this printer to the Internet If your model has color LCD monitor 2 From the home window select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Register with this service 3 In the registration co...

Page 105: ... Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK the authentication site URL and your Printer registration ID are printed Important The operation to complete the registration should...

Page 106: ...n you must connect this printer to the Internet 2 Displaying Printer Information For details go to the Online Manual home page and see Checking Printer Information for your model 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the window and run the authentication 5 When the Preparation for registration screen appears select Send blank e ma...

Page 107: ... be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by Displaying Printer Information and selecting IJ Cloud Printing Center setup Delete from this service To display printer information go to the Online Manual home page and see Checking Printer Information fo...

Page 108: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 108 ...

Page 109: ...ter password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 109 ...

Page 110: ...w The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 110 ...

Page 111: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 112: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 112 ...

Page 113: ...red in the user registration Keep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for about the next 60 minutes You remain logged in for 60 minutes after the last access The service may not function properly if you log in b...

Page 114: ...jpg jpeg pdf docx doc xlsx xls pptx ppt and rtf The file formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information a...

Page 115: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 115 ...

Page 116: ...nting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 116 ...

Page 117: ...e 5 tries to enter your password If you fail you will not be able to log in for about the next 60 minutes You remain logged in for 60 minutes after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password th...

Page 118: ...rinting Center Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears If you are using a smartphone or a tablet you can also print photos and documents Important With this service the available functions differ depending on whether the user is...

Page 119: ...ears Note Group management appears only when you use Select how to manage and set Manage by group for office users Mng printer screen From the Mng printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers Check the printer information The registered printer name is displayed indica...

Page 120: ...rinter When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK Note If Select how to manage has been set you can use this function only when you select Manage app availability by printer For details see Tips on Using Canon Inkjet Cloud Printing Center at Work Change the printer name When you select a screen to change the printer name appears...

Page 121: ...ter Note Although the number of printers that can be registered for one domain is not limited only up to 16 printers are guaranteed to operate Manage users screen From the Manage users screen you can check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Select the check box of the use...

Page 122: ...agement screen you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center changing groups deleting groups adding groups and setting up users printers and apps belonging to each group Checking group information The registered group names appear If there are items that have not been set appears Select to display the following screen which allows you to set ...

Page 123: ...sy PhotoPrint To switch between service linking release select appears for items that do not have anything selected In the default settings all check marks are cleared for Printers and Users Only the system apps under Apps are set to ON Changing a Group name To display the Group name change screen select You can change the name to one of your liking by following the instructions in the displayed s...

Page 124: ...Note You can register up to 20 groups Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings set the apps to be displayed when a user selects Cloud from the printer s home screen If the domain does not have a printer that meets this condition this setup screen does not appear To go to the setup screen select Note If ...

Page 125: ...p screen select Require security code Each user can set a Security code start the app and perform printing and other operations This setting is linked with Multiuser mode on the Mng printer screen Note The list does not display models without an LCD or models with a monochrome LCD The check box does not appear for models that do not support Multiuser mode 125 ...

Page 126: ...ting Center at Work Note If you manage the usable apps by printer the default settings will allow all users to add delete and rearrange apps Also if you are using a MAXIFY series printer and you select Multiuser mode in the Mng printer screen only the administrator will be able to add delete and rearrange apps If you manage the usable apps by user all users will be able to add delete and rearrange...

Page 127: ...context menu 4 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort registered apps You can use the buttons to change the display order of apps When you finish sorting select Done 127 ...

Page 128: ...lays the latest notices The symbol indicates that there is a new unread notice My account Displays user information From the My account screen you can change your account settings From the My account screen you can display the Permitted services screen and clear any linked service setting Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are ...

Page 129: ...ig This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them Note If Group management has been set Config is not displayed If Manage app availability by user has been set even Standard user can register and delete apps 129 ...

Page 130: ...oud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model 130 ...

Page 131: ...can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or s...

Page 132: ...of 3 father mother and child as an example If the father registers the printer to Canon Inkjet Cloud Printing Center only the father is managed by the service and the mother and the child cannot use the service unless the father tells them the login E mail address and Password If Mother and Child Want to Use the Service from Their Smartphones 1 The father registers to Canon Inkjet Cloud Printing C...

Page 133: ... The father selects Add user and by following the screen instructions registers the mother and child as users After this registration is complete the mother and child can individually use the service 133 ...

Page 134: ... or delete apps After the Administrator father specifies settings according to the procedure below the father the mother and the child will be able to manage apps individually 1 As the Administrator the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2 For Select how to manage the father selects Set 134 ...

Page 135: ...he father sets Manage app availability by user and selects OK 4 The screen for checking the management method change appears To complete the setup and return to the Advanced management window select OK 135 ...

Page 136: ...All registered users can register and delete apps freely 136 ...

Page 137: ...the new hire Note If the second printer has not been registered select Adding a Printer and register the printer by following the procedure Creating a Group for All Office Members to Use Set the basic group In this example only the Evernote app will be used on 2 printers 1 The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2 The senior clerk selects Mana...

Page 138: ...4 The senior clerk selects Advanced management from 5 For Select how to manage the senior clerk selects Set 138 ...

Page 139: ...r office users and selects OK Note If Group management has already been set up refer to step 10 and the subsequent steps 7 On the screen for checking management method changes the senior clerk checks the displayed information and selects OK 139 ...

Page 140: ...roup to be renamed 9 The senior clerk enters the Group name and selects OK The chief clerk enters Office here because the clerk is setting up a group that everyone in the office will use Important The following restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registere...

Page 141: ...10 Select Settings and in group setup screen check that all users on the Users tab are selected 11 On Printers tab check that all printers are selected 12 On Apps tab set only Evernote app to 141 ...

Page 142: ...add a group To create a new group use Add group and then in the setup screen for the added group add users and printers Limiting Apps That Each User Can Use Limiting Apps That All Members Can Use on Printer Limiting Apps That Individual Users Can Use on Printer Limiting Printers That Individual Users Can Use Important The available apps may differ depending on the country or the region Limiting Ap...

Page 143: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 In displayed screen select Add group 143 ...

Page 144: ...restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 groups can be registered The person who created the group becomes the Administrator 4 Follow messages displayed on screen and select OK The group setup screen appears...

Page 145: ...5 On Users tab select only president 6 On the Printers tab select printer to be used 7 On the Apps tab set the Evernote and Facebook apps to 145 ...

Page 146: ...e The group setup screen displays all users and printers that are registered in the domain Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer use the following procedure provided by this service As an example this section describes the procedure for allowing all users to use the Evernote app from the printer 1 From select Group management 146 ...

Page 147: ...is appears only if Manage by group for office users is set in Advanced management 2 For Apps available on printers that do not require a security code select Settings 3 On Apps tab set only Evernote app to 147 ...

Page 148: ... the only app that all users can use on the printer Limiting Apps That Individual Users Can Use on Printer For each user you can set the apps that the user can use on the printer As an example this section describes the procedure for allowing only the president to also use the Facebook app from the printer 1 From select Advanced management 148 ...

Page 149: ...2 For Require security code select Set 3 Select printer for setting up Security code Security codes identify individual users when multiple users are using a printer 149 ...

Page 150: ...ort Security Codes 4 Set up Security code If there are users who have not set up a Security code a screen appears for checking whether to send an e mail prompting those users to set up a Security code To send a notification e mail only to users without a Security code select OK To display the Security code setup screen when each user logs in and not send the notification e mail select Cancel 150 ...

Page 151: ...anumeric characters The Security code change process ends and the change completion message appears In the message screen select OK to return to the main screen 5 Select Cloud from the printer s home screen 6 In Switch user screen select user 7 Enter Security code that you set and Log in 151 ...

Page 152: ...n Log in 8 Select Facebook app Only the president will be able to use the Facebook app from the printer Limiting Printers That Individual Users Can Use As an example this section describes the procedure for setting up one printer for the president and another printer for all users 152 ...

Page 153: ...management Note This appears only if Manage by group for office users is set in Advanced management 2 Select Settings for the group containing all users 3 On the Printers tab clear printer that was set up for president 153 ...

Page 154: ...f a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups the user can still use that app or printer if the one of the other groups allows it Only the printer that was set can be used by all users 154 ...

Page 155: ...he MAXIFY series you can set a Security code We recommend that you set a Security code to prevent other users from using your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 155 ...

Page 156: ...nitor If you are using PRO 1000 series or PRO 500 series If your model has color LCD monitor 1 Check that an e mail containing the URL has been sent to the registered e mail address and access the URL 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends ...

Page 157: ...ail containing the URL has been sent to the registered e mail address and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition ...

Page 158: ...Note If you select Cancel the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears Adding a PIXMA MAXIFY Cloud Link User 158 ...

Page 159: ...MAXIFY Cloud Link User Several people can use one printer This section describes the user addition procedure and the user privileges Adding a user 1 On the service screen select Manage users from 2 Select Add user 159 ...

Page 160: ...for completing the registration is then sent to the entered e mail address Note If you enter an e mail address that is already registered you will receive notification that the address is registered To specify another e mail address follow the displayed instructions 4 Access the URL reported in the e mail The procedure that follows describes what to do if you receive a notification e mail 5 Read t...

Page 161: ...n screen enter you desired password into Password and Password Confirmation and select Next Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 161 ...

Page 162: ...te alphanumeric characters and symbols _ Alphabets are case sensitive 8 Specify the Time zone setting and select Done Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving ti...

Page 163: ...rm various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to the Canon Inkjet Cloud Printing Center window If you are using MAXIFY Cloud Link from the printer select Multiuser mode in the Mng printer screen to set the printer to Multiuser mode Each user can then start an app and print documents Note If ...

Page 164: ... To set Multiuser mode without sending a notification e mail select Cancel Troubleshooting Canon Inkjet Cloud Printing Center 164 ...

Page 165: ... app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unregister t...

Page 166: ... the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If printing does not start even after you wait awhile go to the printer s home screen and select Setup Various settings Web service inquiry If your model has monochrome LCD monitor Check that the printer is connected to the Internet Check that the printer is connected to a LAN an...

Page 167: ...ud Printing Center services If your model has color LCD monitor On the printer s Home screen select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service to delete the service registration If your model has monochrome LCD monitor On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 168: ...receive scanned data PDF or JPEG directly on a smartphone or tablet without using a computer Canon PRINT Inkjet SELPHY can be downloaded from App Store and Google Play Follow the steps below to print photos easily 1 Download Canon PRINT Inkjet SELPHY For iOS For Android 2 Connect printer to Wi Fi by following instructions on application screen 3 Select photo in Photo Print of application and then ...

Page 169: ...jsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage enviro...

Page 170: ...E ACCOUNT page of Evernote for account creation Settings For Windows In the Settings Dialog Box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for your model from Home of the Online Manual for details For Mac OS In the Settings Dialog of IJ Scan Utility select the item you want to set then sele...

Page 171: ...riginals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals Inserting a USB Flash Drive Inserting a USB Flash Drive Removing a USB Flash Drive Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 171 ...

Page 172: ...Loading Paper Paper Sources Loading Plain Paper Photo Paper Loading Envelopes 172 ...

Page 173: ... Oficio B Oficio M Oficio Foolscap or Legal India in both cassettes and set the machine to automatically switch to the other cassette when the first one is empty Cassette settings Note When printing select the correct sizes and types of paper Incorrect page size and media type settings may cause feeding from the wrong paper source or print quality may be affected For instructions on loading paper ...

Page 174: ...e is not flush against the machine but you can cover it by pulling out the paper output tray Set the cassette to this position for normal use F Lock position for paper larger than A4 or Letter size Set to position F for paper larger than A4 size such as Legal sized paper In this position the cassette is not fully covered when you pull out the paper output tray By design the cassette protrudes from...

Page 175: ...175 ...

Page 176: ...ghts of paper you can use see Supported Media Types For instructions on loading envelopes see Loading Envelopes 1 Prepare the paper Align the edges of the paper If the paper is curled flatten it Note Align the edges of paper neatly before loading it Loading an uneven stack of paper may cause paper jams If paper is curled gently bend the curled corners in the opposite direction to flatten the paper...

Page 177: ...per printing side DOWN centered on the cassette Important Always load paper in portrait orientation C Loading paper in landscape orientation D may cause paper jams Note Some paper such as photo paper has distinct top and bottom surfaces Load this paper with the whiter or glossy side facing down 177 ...

Page 178: ... for paper of this size To load paper larger than A4 size press the lock G and pull the cassette all the way out 5 Align the front paper guide A with the stack The paper guide A clicks into place when aligned with a page size marked on the cassette 6 Slide the right paper guide B to align the right and left guides with both edges of the stack Do not set the paper guides too firmly against the pape...

Page 179: ...een for registering paper information for the cassette is displayed on the touch screen Note Paper A4 or Letter sized or smaller The cassette stops at the same position as the extended paper output tray which then covers the cassette Paper larger than A4 or Letter size The cassette protrudes past the paper output tray Do not force the cassette into the machine any further which may damage the mach...

Page 180: ...structions of any messages displayed to register the paper information Paper Settings 9 Pull out the output tray extension J and open the paper output support K Note Before printing select the size and type of paper loaded either on the print settings screen of the operation panel or in the printer driver 180 ...

Page 181: ...dy moistened Note For details on sizes and weights of paper you can use see Supported Media Types 1 Prepare the envelopes To flatten the envelopes press down on the corners and edges If the envelopes are curled hold opposite corners and gently bend them the opposite way Flatten any flaps that are bent Using a pen press the leading edge in the direction of insertion to flatten the envelope Side vie...

Page 182: ... Load the envelopes face DOWN centered in cassette 1 The flap will face up as shown below Up to 10 envelopes can be loaded at once Note Align the stack of envelopes with the edge of cassette 1 as shown Feeding problems may occur if the envelopes are touching the protrusion C 182 ...

Page 183: ... paper guides too firmly against the envelopes which may cause feeding problems Note Do not load envelopes past the load limit mark D Keep the stack height below the paper guide tabs E 7 Insert cassette 1 Push cassette 1 into the machine until it stops After you insert the cassette a screen for registering paper information for the cassette is displayed on the touch screen 183 ...

Page 184: ...n Page size and Type and then tap Register Paper Settings 9 Pull out the output tray extension F and then open the paper output support G Note Before printing select the size and type of loaded envelopes on the print settings screen of the printer driver 184 ...

Page 185: ...Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 185 ...

Page 186: ...inals consider the size and type of originals and the purpose of use Supported Originals Loading Originals Photos or Books on the platen glass Loading Multiple Documents of the Same Size and Thickness in the ADF Individual documents can also be loaded in the ADF Note For best results load originals on the platen glass 186 ...

Page 187: ...als Loading Based on Use Important Note these precautions when loading originals on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not apply pressure of 4 4 lb 2 0 kg or more against the platen glass as by pressing down on originals This may prevent correct scanning or damage the platen glass 3 Close the document cover gently Important After loading...

Page 188: ...document in the document tray until the machine beeps Load documents face UP in the document tray Supported Originals Note No tone is played if you have silenced beeping in Device user settings Sound control Device user settings 4 Adjust the document guides A to match the width of the document Do not set the document guides too firmly against the document which may cause feeding problems 188 ...

Page 189: ...cify a standard size such as A4 Letter to scan originals Place the original face DOWN on the platen glass and align it with the alignment mark The diagonally striped area is outside the scanning area Important The striped area A 0 04 inch 1 mm from the edges of the platen glass is outside the scanning area Center One Original on the platen glass When selecting Doc type Photo in Scan and specifying...

Page 190: ...originals and from the edges of the platen glass The diagonally striped area is outside the scanning area You can load up to 12 originals at once A At least 0 4 inch 1 cm Note Skew Correction automatically straightens images scanned from originals loaded askew up to approximately 10 However scans of photos with a long edge of 7 1 inches 180 mm or more that are loaded askew cannot be corrected Non ...

Page 191: ...in 5 8 x 5 8 inches 148 x 148 mm Duplex copying or 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 50 sheets 20 lb 75 g m2 paper up to 0 20 inch 5 mm high Legal Max 10 sheets 20 lb 75 g m2 paper up to 0 04 inch 1 mm high Other sizes 1 sheet Thickness 0 003 to 0 005 inch 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any liquids on documents such as glue ink or corr...

Page 192: ... Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 192 ...

Page 193: ...Inserting a USB Flash Drive Inserting a USB Flash Drive Removing a USB Flash Drive 193 ...

Page 194: ...to Photo and Format set to JPEG file extension jpg Note This device incorporates exFAT technology licensed from Microsoft If the USB flash drive does not fit in the machine s USB flash drive port you may need an extension cable for it This accessory is available at electronics stores Not all USB flash drives may be detected by the machine and correct operation is not guaranteed Secure USB flash dr...

Page 195: ...een Important Do not remove a USB flash drive or turn off the machine while the machine is reading or writing data Note If your USB flash drive has an access indicator check it to make sure reading or writing is finished Refer to the USB flash drive instruction manual as needed 2 Remove the USB flash drive Hold the USB flash drive and pull it straight out of the machine 195 ...

Page 196: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 196 ...

Page 197: ...lace are identified on the touch screen and the print head holder A moves into position for replacement of those ink tanks Caution Do not stop the moving print head holder or force it to a different position Do not touch the print head holder until it stops moving Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operat...

Page 198: ...nk tank is ejected To replace another ink tank tap Next to display the screen for the next ink tank to replace Important Place the removed ink tank into a plastic bag immediately after removing from the machine Otherwise ink residue may stain your clothes or the surrounding area Do not touch parts other than ink tanks Follow local regulations when discarding used ink tanks Handle ink tanks careful...

Page 199: ...ng position Check the label under the installation position and install the ink tank in the correct position 5 Push the ink tank in firmly until it clicks into place 6 Tap Exit on the touch screen If Next is displayed another ink tank can be replaced To replace the next ink tank tap Next and repeat this procedure from step 2 199 ...

Page 200: ... ink tanks cannot be removed until a replacement message appears 7 Close the front cover After ink tank replacement the machine starts mixing the ink automatically Wait until this noise stops Mixing takes 1 2 minutes Note Respond to any error messages as needed Message Appears If the print head is out of alignment as when parallel lines are not printed parallel align the print head The machine may...

Page 201: ...nd leave them outside the machine In this state ink tanks will dry out which may prevent correct operation when they are reinstalled To maintain optimal print quality use up ink tanks within six months after you install them Note Color ink may be consumed even when printing black and white originals or when black and white printing is specified All colors of ink are also consumed during standard a...

Page 202: ...Ink levels on this screen are estimates You can also display the Current estimated ink levels screen by tapping Setup on the HOME screen and selecting Estimated ink levels in the setup menu To check the ink tank model number display the Ink number screen by tapping Ink number Tapping Print no on this screen enables you to print the ink tank model number Tapping Order ink now displays the QR code f...

Page 203: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 203 ...

Page 204: ...Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 204 ...

Page 205: ...rinting the Nozzle Check Pattern From your computer Printing a Nozzle Check Pattern Windows Printing a Nozzle Check Pattern Mac OS Step2 Examine the nozzle check pattern Some missing lines or horizontal white streaks in the pattern Step3 Clean the print head From your machine Cleaning the Print Head From your computer Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS After cleaning ...

Page 206: ...Leave the machine plugged in after you turn it off If the problem is still not resolved the print head may be damaged Contact the service center To Correct Misalignment Step Align the print head From your machine Aligning the Print Head From your computer Aligning the Print Head Position Windows Aligning the Print Head Position Mac OS 206 ...

Page 207: ...nel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Print nozzle check pattern A confirmation screen is displayed 5 Load a sheet of A4 or Letter sized plain paper in cassette 1 Important The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen Therefore printing will be execu...

Page 208: ...7 Tap Yes After the nozzle check pattern is printed two pattern confirmation screens are displayed 8 Examine the nozzle check pattern 208 ...

Page 209: ... or horizontal white streaks B Some missing lines and horizontal white streaks E Number of pages printed to date 2 On the checking screen select patterns that most resemble the printed nozzle check pattern In the case of A no missing lines or horizontal white streaks in both patterns C and D No cleaning is required Tap All A check the message and then tap OK The Maintenance screen is now displayed...

Page 210: ...r D or both patterns Cleaning is required Tap Also B and then tap Yes on the cleaning confirmation screen The machine now starts cleaning the print head Cleaning the Print Head Note On the nozzle check printout the record of total pages printed is indicated in increments of 50 pages 210 ...

Page 211: ...leaning Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS Cleaning from the operation panel cleans all print head colors What you will need one sheet of A4 or Letter sized plain paper 1 Make sure the machine is on 2 Flick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Cleanin...

Page 212: ... Maintenance screen Therefore printing will be executed even if paper other than A4 or Letter sized plain paper is loaded Nozzle check patterns cannot be printed from cassette 2 Load paper in cassette 1 7 Pull out the output tray extension and open the paper output support 8 Tap Yes The nozzle check pattern is now printed 9 Examine the nozzle check pattern Note If printing problems remain even aft...

Page 213: ... OS Deep print head cleaning from the operation panel cleans all print head colors What you will need one sheet of A4 or Letter sized plain paper 1 Make sure the machine is on 2 Flick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Deep cleaning A confirmation screen is displayed 5 Tap Yes D...

Page 214: ...from cassette 2 Load paper in cassette 1 7 Pull out the output tray extension and open the paper output support 8 Tap Yes The nozzle check pattern is now printed 9 Tap OK when a message is displayed indicating that deep print head cleaning is finished 10 Examine the nozzle check pattern If printing problems remain turn the machine off wait at least 24 hours and perform deep print head cleaning aga...

Page 215: ... on 2 Flick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Auto head alignment A confirmation screen is displayed 5 Load a sheet of A4 or Letter sized plain paper in cassette 1 Important The screen for registering page size and media type is not displayed during any of the operations availa...

Page 216: ...ignment fails an error message appears on the touch screen Message Appears 8 Tap OK when a message is displayed indicating that print head alignment is finished Note If printing is still unsatisfactory after automatic print head alignment align the print head manually You can also align the print head manually from a computer Aligning the Print Head Position Manually Windows Aligning the Print Hea...

Page 217: ...reen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Manual head alignment A confirmation screen is displayed Note To print and check the current head position alignment values select Print the head alignment value 5 Load two sheets of A4 or Letter sized plain paper in cassette 1 Important The screen for registering page size and media type is not displayed during any of t...

Page 218: ...n was printed correctly and if so tap Yes after Did the patterns print correctly is displayed 9 Check the message and tap Next The input screen for head position alignment values is displayed 10 Examine the first patterns and tap A In column A find the pattern in which vertical streaks are least noticeable and then tap the number of that pattern 218 ...

Page 219: ...tern numbers for columns B to M and then tap OK 12 Check the message and then tap OK The second set of patterns is printed 13 Examine the second patterns and tap N In column N find the pattern in which horizontal streaks are least noticeable and then tap the number of that pattern Note If all patterns look different choose the pattern in which horizontal streaks are least noticeable C Subtle horiz...

Page 220: ... until you have finished entering pattern numbers for columns O to T and then tap OK For column P choose the pattern in which vertical streaks are least noticeable 15 Tap OK when a message is displayed indicating that print head alignment is finished 220 ...

Page 221: ...Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern 221 ...

Page 222: ...ute cleaning Make sure that the printer is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more...

Page 223: ...essage 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Clean...

Page 224: ...ce tab The Start Print Head Alignment dialog box opens 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1 Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 Note The number of sheets to be used differs when you select the manual head alignment 4 Execute head alignment Make sure t...

Page 225: ...er is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Switch head alignment to manual Check the Align heads manually check box 4 Apply the settings Click OK and when the confirmation message appears cli...

Page 226: ...ir numbers are automatically entered in the associated boxes When you have entered all the necessary values click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not op...

Page 227: ... click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks Note To pri...

Page 228: ...inting the nozzle check pattern 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1 Important The cassette 2 is not available for the nozzle check pattern printing Be sure to load paper in the cassette 1 4 Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK ...

Page 229: ...eaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Machine Bottom Plate Cleaning Cleaning Cassette Pads 229 ...

Page 230: ...chine will reset the date time setting and erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine To avoid scratching surfaces do not clean with tissue paper paper towels or rough textured cloth Additionally paper dust or fibers may remain in the machine and clog the print head or affect printing quality Neve...

Page 231: ...ith tissue paper paper towels or rough textured cloth Additionally paper dust or fibers may remain in the machine and clog the print head or affect printing quality Never clean the machine with detergent or volatile chemicals such as thinner benzine or acetone which may cause malfunction or damage surfaces Use a soft dry cloth that is clean and lint free Wipe away any smudges or dust on the platen...

Page 232: ...ing the machine will reset the date time setting and erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine To avoid scratching surfaces do not clean with tissue paper paper towels or rough textured cloth Additionally paper dust or fibers may remain in the machine and clog the print head or affect printing qu...

Page 233: ...4 When finished push the document feeder cover closed until it clicks into place 5 Close the document tray 233 ...

Page 234: ...n Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Roller cleaning A confirmation screen is displayed 5 Tap Yes 6 Tap the paper source to clean Cassette 1 or Cassette 2 7 Follow the instructions to remove any paper from the paper source selected in step 6 8 Tap OK The paper feed rollers rotate as they are cleaned without paper 9 After confirming ...

Page 235: ...ven if paper other than A4 or Letter sized plain paper is loaded 10 Pull out the output tray extension and open the paper output support 11 Tap OK Cleaning begins again Once the paper is ejected cleaning is finished 12 Tap OK when a message is displayed indicating that cleaning is finished If the problem remains after you clean the paper feed rollers contact the service center 235 ...

Page 236: ...lick the HOME screen and then tap Setup Using the Operation Panel The setup menu screen is displayed 3 Tap Maintenance The Maintenance screen is displayed 4 Tap Bottom plate cleaning A confirmation screen is displayed 5 Tap Yes 6 Follow the instructions to remove any paper from cassette 1 and then tap OK 7 Fold a single sheet of A4 or Letter sized plain paper in half widthwise and then unfold it 8...

Page 237: ...aper in cassette 1 10 Pull out the output tray extension and open the paper output support 11 Tap OK The paper now cleans inside the machine as it passes through Check the ridges of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 12 Tap OK when a message is displayed indicating that cleaning is finished Note When repeating Bottom Plate Cleaning use a new sheet of...

Page 238: ... machine has finished sending or receiving faxes before turning it off Remember that faxes cannot be sent or received while the machine is off Unplugging the machine will reset the date time setting and erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine 238 ...

Page 239: ...wab 1 Pull out cassette 1 or cassette 2 and remove the paper 2 Use a moistened cotton swab to wipe away any dirt or debris on the pad A Important After cleaning allow the pad to dry completely Example of cleaning cassette 1 3 Reload the paper and insert the cassette Note If a message appears after you insert the cassette tap Register If the problem is not resolved contact the service center 239 ...

Page 240: ...omputer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser Network Connection Network Connection Tips Network Settings IJ Network Device Setup Utility Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Me...

Page 241: ...g Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Machine Legal Restrictions on Scanning Copying Specifications 241 ...

Page 242: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 242 ...

Page 243: ... Accidental dropping of the printer causes injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer W...

Page 244: ...ar la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d incendie utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure Users in the U S A FCC Notice U S A Only For 120V 60Hz model Model Number K10435 Contains FCC Approved WLAN Module K30365 This device complies with Part 15 of ...

Page 245: ...t and ankles and must not be colocated or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 Pre Installation Requirements Order Information When ordering service from the telephone company for this equipment the following may be required Universal Service Order Code USOC RJ11C The Facility Interface Code FIC 02LS2 Service Order Cod...

Page 246: ... the Telephone Company If this equipment causes harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services that may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user However if advance no...

Page 247: ...riques RF CNR 102 de l IC Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps à l exception des extrémités mains poignets pieds et chevilles Conditions de pré installation Avis Le présent produit est conforme aux spécifications techniques applicables d Innovation Sciences et Développement économique Canada L indice d équiv...

Page 248: ... power consumption After the last print it switches to Ready Mode In this mode it can print again immediately if required If the product is not used for a time the device switches to its Sleep Mode The devices consume less power Watt in these modes Energy Star The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models which help to minimise e...

Page 249: ...ronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro und Elektronik Altgeräten geschehen Der unsachgemäße Umgang mit Alt...

Page 250: ...die veel voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of het afvalverwerkingsbedrijf U kunt ook het sch...

Page 251: ... de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda e Liechtenstein Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE 2012 19 UE e alla normativa locale vigente Il prodotto deve essere ...

Page 252: ...ler produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af det pågældende produkt bidrager du til effektiv brug af...

Page 253: ...Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Tämä tunnus osoittaa että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja e...

Page 254: ...y Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www ca...

Page 255: ...rópskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do určenej zberne napr prostredníctvom výmeny za kúpu nového podobného produktu alebo na autorizované z...

Page 256: ...s ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europe com weee Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šis ženklas reiškia kad gaminio negalima išmesti s...

Page 257: ... обикновено са свързани с ЕЕО В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси Повече информация относно местата където може да предавате излязло от употреба оборудване за рециклиране може да получите от местните власти от органа отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Ваша...

Page 258: ...om uredu komunalnoj službi odobrenom WEEE programu ili službi za odlaganje kućnog otpada Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www canon europe com weee Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU i nacionalnim zakonima Ovaj proizvod treba predati određenom centru za...

Page 259: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers Letters and Symbols 259 ...

Page 260: ...Main Components Front View Rear View Inside View Operation Panel 260 ...

Page 261: ...nts 4 document guides Adjust to match the width of documents in the ADF 5 document tray Open to load documents in the ADF You can load multiple pages of the same size and thickness Load documents face up 6 document output slot Ejects documents scanned in the ADF 7 document cover Open to load originals on the platen glass 8 front cover Open to replace ink tanks or clear internal paper jams 9 paper ...

Page 262: ...ire electric shock or damage to the machine Important Do not touch any exposed metal parts Do not connect USB cables longer than 10 feet 3 meters which may affect operation of other peripherals 13 cassette 1 Holds all sizes of paper that are compatible with the machine such as plain paper photo paper and envelopes Paper Sources 14 cassette 2 Holds A4 Letter Legal Oficio B Oficio M Oficio Foolscap ...

Page 263: ...device jack Connect a telephone or answering machine 5 wired LAN connector Connect an Ethernet cable to use the machine in a local network 6 USB port Connect the USB cable for a direct connection with a computer Important Do not touch any exposed metal parts Do not connect or disconnect the USB or Ethernet cable while printing or scanning from a computer 263 ...

Page 264: ...Inside View 1 ink tank eject lever Push up to remove ink tanks 2 print head holder The print head is pre installed Note For instructions on replacing ink tanks see Replacing Ink Tanks 264 ...

Page 265: ...to select a menu item or button Basic Touch Screen Operations 5 Black button Starts black and white copying scanning or faxing 6 Stop button Cancels printing copying scanning or faxing in progress 7 Alarm lamp Lights up or flashes in case of errors 8 Color button Starts color copying scanning or faxing 9 Back button Returns to the previous screen 10 FAX Memory lamp When lit indicates that there ar...

Page 266: ...Device user settings 266 ...

Page 267: ...Power Supply Confirming that the Power Is On Turning the Machine On and Off Checking the Power Plug Power Cord Unplugging the Machine 267 ...

Page 268: ...r you turn the machine on it requires a warm up period of about 20 seconds before any operations Wait until the HOME screen is displayed The touch screen display turns off automatically after about 5 minutes of inactivity To activate the touch screen again touch it The display is also activated again when a fax is received or an original is printed from a computer 268 ...

Page 269: ...appears on the touch screen see Message Appears You can schedule automatic power on at specified times on specified days of the week ECO settings You can set the machine to turn on automatically when printing is started from a machine connected by USB or network or when scanning or fax reception is started This feature is disabled by default ECO settings Turning the machine off 1 Press the ON butt...

Page 270: ... in the machine s memory You can schedule automatic power off at specified times on specified days of the week ECO settings You can set the machine to turn off automatically after a specified period when no operations are performed or print jobs are received from a computer The machine cannot be turned off when a telephone is connected This feature is enabled by default ECO settings 270 ...

Page 271: ...s not affected by these problems Excessively hot Corroded Bent Worn Cracked or split Caution If the power plug power cord case is affected by these or other problems unplug the machine and request service Continuing to use the machine with any of these problems may cause a fire or electric shock 271 ...

Page 272: ... may cause the print head to dry out or become clogged which may affect print quality Unplugging the machine will reset the date time setting and erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine 1 Press the ON button to turn the machine off 2 Confirm that the POWER lamp is off 3 Unplug the machine Power...

Page 273: ...ns and settings Important Note the following touch screen precautions to avoid malfunction or damage to the machine Do not press hard against the touch screen Do not press the touch screen with objects other than your finger especially sharp objects such as pens pencils or nails Do not touch the touch screen if your hands are wet or dirty Do not place any objects on the touch screen Do not apply a...

Page 274: ...h menus or photos continuously for example Flick Flick up down left or right on the screen with your finger Flick to switch menus or move forward or back through photos for example Drag While lightly touching the screen move your finger up down left or right Drag to view listed items or move sliders for example 274 ...

Page 275: ...ations are available on the copy standby screen Tap A to display the print settings menu Drag up or down and then tap an item to select it You can scroll up and down through the menu by touching or D After the list is displayed tap a setting to select it 275 ...

Page 276: ...pies and then tap OK Tap C to display the preview screen As you view the preview at left drag the slider E up or down to reduce or enlarge the image You can also tap or D to reduce or enlarge images Keep touching or to adjust magnification continuously After you have the desired magnification tap OK 276 ...

Page 277: ... one input mode for letters and another for numbers and symbols To switch modes tap A in the lower left To switch between lower and uppercase in the alphabetic mode and between different types of characters in the number symbol mode tap B Note The screen only shows numbers and symbols that are available for the type of information you are entering such as numbers for telephone or fax number input ...

Page 278: ...keep deleting characters To insert a space Tap F After you are finished entering information tap OK G Entering Letters With Accents or Diacritics Tap the same key repeatedly until the desired character is displayed in the input field C Key Lowercase Uppercase a A a å ä á à ã â æ A Å Ä Á À Ã Â Æ c C c ç C Ç e E e ë é è ê E Ë É È Ê i I i ï í ì î I Ï Í Ì Î n N n ñ N Ñ o O o ø ö ó ò õ ô O Ø Ö Ó Ò Õ Ô ...

Page 279: ...ging Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser 279 ...

Page 280: ...Printer Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 280 ...

Page 281: ...rinting differs from the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item ...

Page 282: ...The Page Setup tab is displayed again 282 ...

Page 283: ... a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings di...

Page 284: ...ver version the print settings that are already registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setu...

Page 285: ... off the printer When you use this function you will not be able to turn the printer on from the printer driver 1 Open the printer driver setup window 2 Execute power off Click Power Off on the Maintenance tab When the confirmation message appears click OK The printer power switches off and the Maintenance tab is displayed again Important You cannot receive faxes when the printer is switched off 2...

Page 286: ... you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If b...

Page 287: ...Note The effects of the quiet mode may be less depending on the paper source and the print quality settings 287 ...

Page 288: ...ead Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is...

Page 289: ...ing the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing 4 Apply the settings Click OK and when the confirmation message appears click OK The printer operates with ...

Page 290: ...rint settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting Web service setup System information ECO settings Quiet setting Registering Favorite Settings Custom profiles Checking the Total Number of Uses of Machine 290 ...

Page 291: ...the steps to specify Prevent paper abrasion as an example 1 Make sure printer is turned on 2 Flick HOME screen and tap Setup Using the Operation Panel 3 Tap Device settings The Device settings screen appears 4 Tap setting item to adjust The setting screen for the selected item is displayed 5 Tap setting item 6 Tap setting to specify 291 ...

Page 292: ...For more on setting items on the operation panel Setting Items on Operation Panel 292 ...

Page 293: ...d on Operation Panel Items for Security Administrator password setting Operation restrictions Items for Printer FAX settings Device user settings Web service setup Language selection ECO settings Quiet setting Registering Favorite Settings Custom profiles Items for Paper Printing Print settings Cassette settings Paper Settings Items for Maintenance Management System information Firmware update LAN...

Page 294: ...ng User Information Telephone line type Selects the telephone line type setting for the printer Setting Telephone Line Type Note This setting may not be available depending on the country or region of purchase Advanced FAX settings Auto redial Enables disables automatic redialing If you select ON you can specify the maximum number of redial attempts and the length of time the printer waits between...

Page 295: ... incoming faxes so that they fit in the selected paper If you select ON you can select the image reduction direction Adv communication settings ECM TX Selects whether to send faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM ECM RX Selects whether to receive faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM TX start speed Selects the fax transm...

Page 296: ...can specify the print setting that the first page of the fax is printed along with the report RX report Selects whether to print RX REPORT automatically after receiving a fax If you print RX REPORT select Print error only or Print for each RX Print when out of ink Sets whether to continue printing the received fax without storing it in the printer s memory when the ink has run out However part or ...

Page 297: ... Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the sender If you select Yes on the subscribing confirmation screen you can specify the settings of rejection Using Caller ID Service to Reject Calls Note This setting may not be supported depending on the country or region of purchase Contact your telephone compan...

Page 298: ... from Device settings on Setup Prevent paper abrasion Use this setting only if the print surface becomes smudged Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality 298 ...

Page 299: ...form settings for wireless LAN manually using the operation panel of the printer WPS Push button method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can specify multiple WEP ke...

Page 300: ...X XXXX XXXX 32 characters MAC address XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represen...

Page 301: ...on the touch screen The following setting items are displayed Some setting items are not displayed depending on the printer settings Items Setting SSID DIRECT XXXX XXXXXXseries Password XXXXXXXXXX 10 characters Wireless LAN security WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address ...

Page 302: ... confirmation Selecting Yes displays the confirmation screen when a Wi Fi Direct compatible device is connecting the printer Using Machine with Direct Connection Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or last charac...

Page 303: ...cifies the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices LPR protocol setting Enables disables the LPR setting RAW protocol Enables disables RAW printing LLMNR Enables disables LLMNR Link Local Multicast Name Resolution Selecting Active allows the printer to detect printer s IP addres...

Page 304: ...Panel Daylight saving time setting Enables disables the summer time setting If you select ON you can select additional sub settings This setting may not be available depending on the country or region of purchase Start date time Sets the date and time that summer time starts Month Specify the month Week Specify the week DOW Specify the day of the week The screen to set the shift time to start summ...

Page 305: ...pending on the country or region of purchase Device info sending setting Selects whether you will send the printer usage information to Canon The information sent to Canon will be utilized to develop better products Select Agree to send the printer usage information to Canon Power control Allows you to turn on off the printer automatically to save electricity In addition you can specify the time a...

Page 306: ...Note You can also enter this setting menu by selecting ECO settings and Power control on the HOME screen ECO settings 306 ...

Page 307: ...tern Africa Ghana UTC 1 00 Central European Time France Germany West Africa Time Nigeria Congo UTC 2 00 Eastern European Time Finland Greece Central Africa Time South Africa UTC 3 00 Russia Kaliningrad Ukraine Belarus Saudi Arabia East Africa Time UTC 3 30 Iran UTC 4 00 Russia Moscow Azerbaijan Georgia United Arab Emirates Mauritius UTC 4 30 Afghanistan UTC 5 00 Pakistan UTC 5 30 India UTC 5 45 Ne...

Page 308: ...nds New Caledonia UTC 12 00 Russia Magadan New Zealand Fiji Kiribati Gilbert Islands UTC 12 45 New Zealand Chatham Island UTC 13 00 Tonga Kiribati Phoenix Islands Samoa From 2011 12 31 Tokelau From 2011 12 31 UTC 14 00 Kiribati Line Islands 308 ...

Page 309: ... item from Device settings on Setup Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 309 ...

Page 310: ... deleted You cannot start the firmware update under the following conditions While the printer is sending or receiving a fax While the printer is storing the unprinted fax in printer s memory memory reception When the unsent faxes are stored in the printer s memory Note If the firmware update is not complete check the following and take an appropriate action When using wired LAN make sure the prin...

Page 311: ... Proxy server setup Performs settings for a proxy server Follow the display on the touch screen to perform settings 311 ...

Page 312: ...cify by the printer driver or on the touch screen For Windows Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Detect paper setting mismatch If you select Yes the printer detects whe...

Page 313: ...d If you specify the administrator password select the range and specify the administrator password Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software LCD Remote UI or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some so...

Page 314: ...k Follow the procedure below to specify the administrator password 1 Make sure printer is turned on 2 Flick HOME screen and tap Setup Using the Operation Panel 3 Tap Device settings The Device settings screen appears 4 Tap Administrator password setting 5 When confirmation screen to specify administrator password is displayed tap Yes If an administrator password is not specified the register confi...

Page 315: ...character restrictions apply to the password Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security reasons we recommend you use 6 and more alphanumeric characters 9 Tap Apply 10 Enter administrator password you specified again 11 Tap Apply The administrator password is enabled When You Want to Change or Disable the Administrator Pa...

Page 316: ...perations or to use a USB flash drive or a shared folder on the computer Note When no operation restrictions are enabled the confirmation screen to enable operation restrictions is displayed Tapping Yes enables you to restrict operations If you have already restricted any operations the menu items are displayed Tapping Change operation restrictions enables you to change the settings of operation r...

Page 317: ...setting the menu items are displayed Tap Change operation restrictions 7 Tap operation you want to restrict and tap function you want to restrict Copy Restricts copying operations If you select Restrict all copying you can restrict all copying operations If you select Restrict color copying you can restrict color copying operations only Print from storage medium Restricts to print from a USB flash...

Page 318: ...ected are enabled Note If you disable all restrictions tap Cancel operation restrictions in step 6 When the confirmation screen is displayed tap Yes To disable each operation restriction tap the item in step 7 and tap Do not restrict Disabling Operation Restriction Temporarily Specify the override password to disable operation restriction temporarily following the procedure below 1 Make sure print...

Page 319: ...erride password is enabled Note Receiving a fax is restricted even though operation restriction is disabled by the override password If the touch screen turns off while disabling operation restriction temporarily enter the override password again to resume the printer 319 ...

Page 320: ... registered telephone fax numbers Settings only Returns the settings such as the paper size media type or other setting items back to the default The LAN settings and the telephone fax number are not returned back to the default Device info sending setting only Applies the setting not to send the device information to Canon E mail address book entries only Deletes all registered e mail addresses F...

Page 321: ...ure below 1 Display User information settings screen Setting Sender Information 2 Tap user s name or telephone number and delete all characters or numbers 3 Tap OK when you finished deleting all characters or numbers Agree is selected for Device info sending setting on Device user settings after you have reset the setting to send device information However the printer does not send device informat...

Page 322: ... Google Cloud Print IJ Cloud Printing Center setup Registers Deletes the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the touch scr...

Page 323: ...rsion Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number MAC address of wireless LAN Displays the MAC address for wireless LAN MAC address of wired LAN Displays the MAC address for wired LAN 323 ...

Page 324: ...ecified time and day Specifying Time and Day to Turn on off Printer Automatically Note You cannot enable the functions below at the same time Turning on off the printer automatically Specifying the time and day to turn on off the printer automatically Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Using Duplex Pr...

Page 325: ...tomatically Follow the procedure below to enable turning on off the printer automatically 1 Make sure printer is turned on 2 Flick HOME screen and tap ECO settings Using the Operation Panel 3 Tap Power control 4 Tap Enable auto power control 5 Check message and tap Next 6 Specify settings as necessary A Tap to specify the length of time to turn the printer off automatically when no operation is ma...

Page 326: ... HOME screen and tap ECO settings Using the Operation Panel 3 Tap Power control 4 Tap Enable scheduling 5 Check message and tap Next 6 Specify settings as necessary When you specify the time and day to turn the printer on 1 Tap Auto ON timer settings 2 Tap ON on the displayed screen The screen below is displayed 3 Tap time The screen below is displayed 326 ...

Page 327: ... the time to turn the printer on the screen to specify the day is displayed Tap the day tap Enable or Disable and then tap OK The setting is valid on the day s you select Enable for When you specify the time and day to turn the printer off 1 Tap Auto OFF timer settings 2 Tap ON on displayed screen 3 Check message and tap OK The screen below is displayed 4 Tap time The screen below is displayed 327...

Page 328: ...specify the minute in increments of 10 minutes 6 Tap OK to confirm time to turn off printer After confirming the time to turn the printer off the screen to specify the day is displayed Tap the day tap Enable or Disable and then tap OK The setting is valid on the day s you select Enable for 328 ...

Page 329: ...tings using the operation panel Set the current date and time in advance Setting Sender Information Follow the procedure below to perform setting 1 Make sure printer is turned on 2 Flick HOME screen and tap Quiet setting Using the Operation Panel 3 Tap Use quiet mode or Use during specified hours When Use quiet mode is selected The confirmation screen is displayed and the icon appears as the Quiet...

Page 330: ...con Important Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation panel of the printer or the printer driver No matter how you set the quiet mode the mode is ...

Page 331: ...When the confirmation screen of Save profile is displayed tap Yes When the screen to enter the name of the setting is displayed enter the name and tap Register Note If you tap Register without entering the name the name currently shown is applied as the name of the setting Calling Up the Registered Setting Follow the procedure below to call up the registered setting 1 Make sure printer is turned o...

Page 332: ...r of the registered settings 1 Tap Rearrange 2 Tap setting you want to move 3 Tap or to move selected setting 4 Tap Apply 5 Tap Exit To change the name of the registered settings 1 Tap Rename 2 Tap setting you want to rename 3 Enter new name and tap OK Entering Numbers Letters and Symbols 4 Tap Exit To delete the registered settings 1 Tap Delete 2 Tap setting you want to delete 3 Tap Yes on displa...

Page 333: ...ce Displays the total number of printing No of sheets used for copying Displays the total number of copying No of sheets used for FAX Displays the total number of received or printed faxes Sheets used for other functions Displays the total number of printing other than copying or faxing Number of FAX sheets sent Displays the total number of sent faxes Number of sheets scanned Displays the total nu...

Page 334: ...ing Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Specifying Mail Setting for Sending Scanned Data Receiving Printer Status by E mail 334 ...

Page 335: ...d the web browser iOS device OS iOS 7 0 or later Web browser iOS standard Web browser Mobile Safari Android device OS Android 4 0 or later Web browser Android standard Web browser Browser or Chrome Mac OS device OS Mac OS X v 10 6 or later Web browser Safari 5 1 or later Windows device OS Windows Vista SP2 or later Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozi...

Page 336: ...load the root certificate again and then register it If the root certificate is not registered a message to warn you that the secure connection is not guaranteed may appear 5 Select Log on The password authentication screen appears Note When the standard user mode is enabled choose either administrator mode or standard user mode to log on After choosing a mode and selecting Log on the password aut...

Page 337: ...For changeable setting items see below Changeable Setting Items Using Web Browser 8 When you finish checking printer status and changing printer settings select Log off 9 Close web browser 337 ...

Page 338: ...to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate For Internet Explorer 1 Select Download on Remote UI Downloading the root certificate is started 2 If confirmation screen appears select Open Certificate screen is displayed Note To save the certificate file to your device ...

Page 339: ... Safari 1 Select Download on Remote UI Downloading the root certificate is started 2 Open the download file Add Certificates screen is displayed 3 Select Add 4 Make sure that thumbprint of certificate detail information matches printer s thumbprint For printer s thumbprint press the HOME button select Setup Device settings LAN settings Confirm LAN settings check Root cert thumbprint SHA 1 or Root ...

Page 340: ...certificate information matches printer s thumbprint Follow the steps below Note Some Android devices cannot check the thumprint of a registered root certificate 1 From Settings menu on your device select Security Trust credentials and USER The list of downloaded certificates is displayed 2 Select downloaded certificate The certificate information is displayed 3 Make sure that thumbprint of certif...

Page 341: ...3 Select Install 4 Select Install on displayed dialog The root certificate registration is completed 341 ...

Page 342: ...the connection of a specific IP address for IPv4 address or IPv6 address Using SNMP settings in Other settings in LAN settings you can specify the SNMP and MIB setting to management the printer via a network Important If you has refused the IP address of administrator s device using IP filtering by mistake reset LAN settings of the printer For resetting LAN settings see Reset setting Note Some of ...

Page 343: ...llows you to register to Google Cloud Print or IJ Cloud Printing Center or delete a registration Other Items Printer status This function displays printer information such as the remaining ink amount the status and detailed error information You can also connect to the ink purchase site or support page and use Web Services Records of use This function displays the total number of uses of the print...

Page 344: ... number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Administrator password setting 4 Select Change administrator password If the administrator password is not set registration confirming message is displayed Select Yes Whe...

Page 345: ...andard user mode and set a standard user password by following the steps below 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Standard user mode settings 4 When the confirming message is displayed select Yes 5 Enter a password and then select OK Important The following character restrictions apply to the password Set the password by using 4 to 32 charact...

Page 346: ...l server test connect 4 Select Set mail server The setting items for mail server are displayed 5 Specify mail server settings Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you use the secure conne...

Page 347: ... password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have all been removed If you specify the e mail address of your everyday be sure to disable this setting as unread e mail is not deleted We recommended that you prepare this printer dedicated e mail acco...

Page 348: ...lay printer status on web browser 2 Select Device settings The menus are displayed 3 Select Scan Email direct from device 4 Select E mail transmission settings The setting items for mail setting are displayed 5 Specify mail settings Specify the following items Subject Enter the title of the e mail up to 20 alphanumeric characters Note The title that you specify here is the initial title when sendi...

Page 349: ...he information settings by following the steps below 1 Display printer status on web browser 2 Select Device settings The menus are displayed 3 Select Status notification e mail 4 Select Notification recipients The screen to register the destination is displayed 5 Specify destination settings Up to 5 destinations can be registered by following the steps below 1 Select number of destination 2 Selec...

Page 350: ...The resending setting is completed 350 ...

Page 351: ...Network Connection Network Connection Tips 351 ...

Page 352: ...t Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method 352 ...

Page 353: ...able disable Bonjour Enable Service name Canon MB2700 series LPR protocol setting Enable Wired LAN DRX setting Enable RAW protocol Enable LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Direct Connection Defaults Item Default SSID Identifier for direct connection DIRECT abXX MB2700series 1 Password YYYYYYYYYY 2 Wir...

Page 354: ...igits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 354 ...

Page 355: ...The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following m...

Page 356: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 356 ...

Page 357: ...reen appears 4 Tap Device settings 5 Tap LAN settings If you specify the administrator password enter the password 6 Tap Confirm LAN settings 7 Check message and tap OK 8 Tap Print details 9 Tap Yes The printer starts printing network settings information The printed network settings information is as follows Item Description Setting Product Information Product information Product Name Product nam...

Page 358: ...Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Link Local Prefix Length Link local prefix length XXX Manual Setting Manual setting Enable Disable IP Address 2 IP address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subnet Prefix Length Subnet prefix length XXX Stateless Address1 2 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length1 2 Stateless prefix length ...

Page 359: ...nection Connection status Active Inactive SSID SSID Direct Connection SSID Password Password Direct Connection password 10 alphanumeric characters Channel Channel 3 Encryption Encryption method AES Authentication Authentication method WPA2 PSK TCP IPv4 TCP IPv4 Enable IP Address IP address XXX XXX XXX XXX Subnet Mask Subnet mask XXX XXX XXX XXX Default Gateway Default gateway XXX XXX XXX XXX TCP I...

Page 360: ...XX XXXX Stateless Prefix Length1 2 Stateless prefix length 1 XXX Stateless Address2 2 Stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length2 2 Stateless prefix length 2 XXX Stateless Address3 2 Stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length3 2 Stateless prefix length 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXX...

Page 361: ...njour service name Bonjour service name Up to 52 alphanumeric characters LLMNR LLMNR setting Enable Disable SNMP SNMP setting Enable Disable DNS Server Obtain DNS server address auto matically Auto Manual Primary Server Primary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy server setting Enable Disable Proxy Address Proxy address XXXXXX...

Page 362: ... 2 Network status is only printed when IPv6 is enabled 3 Network status is only printed when IPv6 and IPsec settings are enabled 362 ...

Page 363: ...the lower left on HOME screen select Change LAN and then select Activate wireless LAN or Activate wired LAN After that perform settings on the Wireless LAN or Wired LAN sheet on IJ Network Tool For details refer to Changing Settings in Wireless LAN Sheet or Changing Settings in Wired LAN Sheet Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection m...

Page 364: ...ess setup 5 Check message and tap OK Follow instructions on your smartphone or tablet 6 If message saying setup is completed appears tap OK For Mac OS Follow the instructions on the Canon website to redo setup 364 ...

Page 365: ...ity Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information 365 ...

Page 366: ...installed and printer if anything is wrong with connection Important Depending on the printer you are using an administrator password is already specified for the printer at the time of purchase When you change the network settings authentication by the administrator password is required For details Administrator Password For improving security we recommend to change the administrator password Cha...

Page 367: ...dows 8 1 or Windows 8 select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility If IJ Network Device Setup Utility is not displayed on the Start screen select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ Network D...

Page 368: ...product name of detected printer The icon below appears on the left if the printer cannot be used Appears when the printer has not been connected or configured Appears when the IP address is duplicated to another printer Appears when you cannot communicate with the printer Note If a printer you want to use is not detected try to set the criteria for printer search Setting Criteria for Printer Sear...

Page 369: ...wired LAN disabled on the printer setting 5 Location Displays the printer location if it is registered Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information 6 Connection Method Displays printer connection method wired or wireless LAN Note If USB is selected from the pulldown menu on the toolbar either of the LAN connection method wired or ...

Page 370: ...rinter Note If USB is selected from the pulldown menu on the toolbar is displayed for the interface wireless wired LAN disabled on the printer setting 9 Device Name Displays the printer device name if it is registered Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information 10 IPv6 On appears when an IPv6 address is assigned for the printer N...

Page 371: ...tem has the same function as Protocol Settings in the Printer menu 2 Redetects printers Note This item has the same function as Update in the View menu 3 Stops detecting printers Note This item has the same function as Cancel in the View menu 4 Switches the printer list IPv4 IPv6 or USB printers Note This item has the same function as Switch IPv4 IPv6 USB in the View menu You can also display the ...

Page 372: ...5 Displays this guide Note This item has the same function as Online Manual in the Help menu 372 ...

Page 373: ...s Performing Changing Wireless LAN Settings Assigning Printer Information Initializing Network Settings Changing Administrator Password Setting Criteria for Printer Search Searching Specific Printer If WEP Details Screen Appears If WPA WPA2 Details Screen Appears 373 ...

Page 374: ...LAN displayed on Connection Method and the setting other than Unknown or Setup Completed displayed on Status to perform settings To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer with Wired LAN displayed on Connection Method 3 Select Protocol Settings on Printer menu The Confirm Printer Password screen appears For more on the passw...

Page 375: ... server functionality must be enabled on your router 3 Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If USB is selected from the pulldown menu on the toolbar you cannot perform IPv6 settings 375 ...

Page 376: ...are using 3 Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using 4 Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 377: ...r to perform change settings from printer list Select the printer with Wireless LAN displayed on Connection Method and the setting other than Unknown or Setup Completed displayed on Status to perform settings To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer with Wireless LAN displayed on Connection Method 3 Select Protocol Setting...

Page 378: ...twork identifier SSID of the wireless LAN currently used is displayed The identifier for direct connection SSID appears while in direct connection 3 Search The Detected Wireless Routers screen is displayed to select a wireless router to connect to For a wireless router already connected to the computer Available is displayed on Communication Status If you select a wireless router with Not Connecte...

Page 379: ...tically assigned by a DHCP server DHCP server functionality must be enabled on your router 3 Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If USB is selected from the pulldown menu on the toolbar you cannot perfo...

Page 380: ...are using 3 Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using 4 Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 381: ...up Utility Detected printers are listed 2 Select printer to assign location name and device name Select the printer with Available displayed on Status 3 Select Detailed Printer Settings on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK The Detailed Printer Settings screen appears 5 Perform change setti...

Page 382: ... printer to initialize settings Select the printer with Available displayed on Status 3 Select Reset LAN settings on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK 5 Click Yes on the displayed screen 6 Click OK on the displayed screen The printer network settings are initialized 382 ...

Page 383: ...ed 2 Select printer to change password Select the printer with Available displayed on Status 3 Select Change Password on Printer menu The Change Printer Password screen appears For more on the password refer to Administrator Password 4 Enter current password and new password 5 Enter new password in Confirm again 6 Click OK The administrator password is updated 383 ...

Page 384: ...the operation panel and search again Setting Criteria for Printer Search Searching Specific Printer Setting Criteria for Printer Search 1 Start up IJ Network Device Setup Utility 2 Select Search Settings on Option menu The Search Settings screen appears 3 Enter criteria for printer search 1 Search Time Specifies the time to search printers 2 Time out Specifies the timeout length for not receiving ...

Page 385: ...ess Specifies the IPv4 address of the printer you want to search 2 IPv6 Address Specifies the IPv6 address of the printer you want to search 3 Host Name Specifies the host name of the printer you want to search 4 Click Search IJ Network Device Setup Utility starts searching by the specified criteria and detected printers are listed 385 ...

Page 386: ...ed differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the wireless router 2 Click Set Important If the printer cannot communicate with the computer after t...

Page 387: ...r The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer 2 Click Set Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure encryption type...

Page 388: ...tatus Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference 388 ...

Page 389: ...ess network status from printer list Select the printer with Available displayed on Status 3 Select Check Wireless Communication Status on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK If the printer is connected to the computer with a wireless router The screen below appears If the printer is connect...

Page 390: ...lected in the IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed 1 Start up IJ Network Device Setup Utility 2 Select Computer Network Information on View menu The screen below appears Clicking Copy Info copies all network information on the clipboard 3 Click OK to close screen 390 ...

Page 391: ...o display network information from printer list Select the printer with Available displayed on Status 3 Select Printer Network Information on View menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK The screen below appears Clicking Copy Info copies all network information on the clipboard 5 Click OK to close scree...

Page 392: ...ty The detected printers are listed 2 Select printer to check connection status between printer and wireless router from printer list Select the printer with Available displayed on Status and Wireless LAN displayed on Connection Method 3 Select Status of Printer and Wireless Router Connection on View menu The Confirm Printer Password screen appears For more on the password refer to Administrator P...

Page 393: ... Network Device Setup Utility The detected printers are listed 2 Select printer with Unknown or Not Set displayed on Status from printer list 3 Select Check Connection Status on View menu The screen below appears If the network status when you used the printer is different from the current status Mismatch appears on Status and the items are displayed in red Check the red items 4 Click OK to close ...

Page 394: ...IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu 394 ...

Page 395: ...tion 3 Reset LAN settings Initializes the printer LAN settings Initializing Network Settings 4 Change Password Changes the password specified for the printer Changing Administrator Password 5 Check Wireless Communication Status Check wireless LAN communication status Checking Wireless Network Status 6 Set up device by using web browser Check the printer information or perform settings in detail on...

Page 396: ...Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 7 Exit Finishes IJ Network Device Setup Utility 396 ...

Page 397: ...reless channel communication status and signal strength detected by the printer Checking Connection Status between Printer and Wireless Router 4 Check Connection Status If you cannot use a printer you used on the network before compare the current network status with that when you can use the printer and check the difference Checking Network Setting Difference 5 Switch IPv4 IPv6 USB Switches the p...

Page 398: ...Note You can also cancel printer search by clicking the icon 8 Update Searches printers again Note You can also search printers again by clicking the icon 398 ...

Page 399: ... the items displayed on the Option menu 1 Search Settings Specifies criteria for printer search Setting Criteria for Printer Search 2 Specified Searching Searches the printer by an IP address or host name Searching Specific Printer 399 ...

Page 400: ...Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection 3 Changing Wired Wireless LAN Connections Displays the message on changing LAN connection method wired or wireless for the selected printer 4 About Displays IJ Network Device Setup Utility version information 400 ...

Page 401: ...Other Network Information Technical Terms Restrictions Firewall 401 ...

Page 402: ...peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This printer does not support ad hoc communication Admin Password Administrator password in IJ Network Device Setup Utility to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is op...

Page 403: ...nnect to another network such as a router or a computer Default router address A default IP address set for a router DHCP server functionality The router assigns an IP address automatically whenever the printer or the personal computer on a network starts up DHCPv6 A protocol to assign necessary information automatically when a computer connects to network DHCPv6 can be used when IPv6 is enabled D...

Page 404: ...ven when using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using multiple communication channels at the same time the transmission speed may be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g I...

Page 405: ...automatically from a specific prefix information of current network fe80 and an interface identifier generated from printer s MAC address Link Quality The status of the connection between the wireless router and the printer excluding noise interference is indicated with a value from 0 to 100 LPR A platform independent printing protocol used in TCP IP networks It does not support bidirectional comm...

Page 406: ...k name or a wireless router name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name Stealth In the stealth mode a wireless router hid...

Page 407: ...ed to enable you to hot swap devices i e by plugging and unplugging them without turning off the power W WCN Windows Connect Now Users running Windows Vista or later can obtain the setting information directly via wireless network WCN NET WEP WEP Key An encryption method employed by IEEE 802 11 Shared security key used to encrypt and decrypt data sent over wireless networks This printer supports k...

Page 408: ...rk released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server This printer supports WPA2 PSK Passphrase This encrypted key is...

Page 409: ... encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed If you use a printer with direct connection you cannot perform the following settings Specifying an IP address manually Enabling disabling IPv6 409 ...

Page 410: ...nction of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the netwo...

Page 411: ...ptimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Machine 411 ...

Page 412: ...o keep printer s performance Canon printer performs cleaning automatically according to its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Is color in...

Page 413: ...s areas where paper passes through the machine may become smeared with ink To clean the inside the machine perform Bottom Plate Cleaning Confirm that paper is loaded correctly Is the paper loaded in the correct orientation To load paper in a cassette load paper printing side DOWN Loading Paper A cassette 1 B cassette 2 Is the paper curled The curled paper causes paper jam Flatten the curled paper ...

Page 414: ... is designed for documents Each type of paper has specific preset settings that determine details such as ink application and usage and the distance from nozzles which ensures optimal print quality for the paper In contrast incorrect paper settings may impair color performance or printed surfaces may rub against the machine If printing seems blurry or colors uneven try printing again at a higher p...

Page 415: ...the machine can compare paper information entered for the cassette to print job paper settings to ensure they match Before printing specify paper settings consistent with the cassette paper information If these settings do not match automatic paper checking if enabled will prevent incorrect printing and display an error message In this case check and correct the paper settings To check cassette pa...

Page 416: ...ess the ON button to cancel print jobs Pressing the ON button to turn off the machine during printing may prevent the machine from printing again if print jobs are not cleared internally Press the Stop button to cancel printing 416 ...

Page 417: ...s may cause drying or clogging Before unplugging the machine make sure the POWER lamp is not lit Important Unplugging the machine will reset the date time setting and erase all documents in the machine s memory Send faxes print documents or save jobs to a USB flash drive as needed before unplugging the machine Print regularly Just as felt tip pens dry up and become unusable even when capped if not...

Page 418: ...bel the box FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 After confirming that the POWER lamp is off unplug the machine Important Do not unplug the machine while the POWER lamp is lit or flashing This may damage the machine or cause it to malfunction which may prevent you from printing 3 Take out the cassettes and remove the paper Shorten the cassettes in preparation for stowing them insid...

Page 419: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 420: ... Print width 8 inches 203 2 mm Operating environment Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the ...

Page 421: ...cifications Scanner driver Windows TWAIN 1 9 Specification WIA Mac OS ICA Maximum scanning size Platen Glass A4 Letter 8 5 x 11 7 216 x 297 mm ADF A4 Letter Legal 8 5 x 14 0 216 x 356 mm Scanning resolution Optical resolution horizontal x vertical max 1200 x 1200 dpi 1 Interpolated resolution max 19200 x 19200 dpi 2 1 Optical Resolution represents the maximum sampling rate based on ISO 14473 2 Inc...

Page 422: ... 70 lines mm Black Extra fine 300 x 300 dpi Color 200 x 200 dpi Dialing Automatic dialing Recipient max 100 destinations Group dial max 99 destinations Regular dialing Automatic redialing Manual redialing max 10 destinations Others Activity report after every 20 transactions Sequential broadcasting max 101 destinations Rejected numbers max 10 destinations Network Specifications Communication proto...

Page 423: ... driver Quick Utility Toolbox and IJ Network Device Setup Utility Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 and Windows Server 2012 R2 Hard Disk Space 3 1 GB Note For bundled software installation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 Mac OS Operating System OS X v10 8 5 OS X v10 11 Hard Disk Space 1 5 GB Note For bundled ...

Page 424: ...lorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows software Windows The TWAIN driver ScanGear is based on the TWAIN 1 9 Specification and requires the Data Source Manager bundled with the operating system Mac OS For Mac OS an internet connection is requi...

Page 425: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area Print Area Standard Sizes Envelopes 425 ...

Page 426: ...aper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper other than genuine Canon paper ...

Page 427: ...velope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Envelope C5 Envelope Monarch 3 88 x 7 5 inches 98 4 x 190 5 mm Special sizes Special page sizes must be within the following limits cassette 1 Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 14 00 inches 216 0 x 355 6 mm cassette 2 Minimum size 8 27 x 11 00 inches 210 0 x 279 4 mm Maximum size 8 50 x 14 00 inch...

Page 428: ...r Everyday Use GP 501 GP 601 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Glossy GP 601 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Pro Luster LU 101 2 A4 Letter 10 sheets Photo Paper Plus Semi gloss SG 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 2...

Page 429: ...at a time 3 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 4 For best results in continuous printing remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration 429 ...

Page 430: ...amp Plain paper or notepad paper cut to a smaller size Picture postcards Postcards with photos or stickers attached Envelopes with a double flap Envelopes with embossed or coated surfaces Envelopes with adhesive flaps that are already moistened Any paper with holes Non rectangular paper Stapled or glued paper Paper with an adhesive surface Paper coated with glitter or other decorative particles 43...

Page 431: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 432: ...Print Area Print Area Standard Sizes Envelopes 432 ...

Page 433: ...rea is inside this margin recommended print area Print within this area when possible printable area You can also print in this area However feeding precision or print quality may be affected Note Automatic duplex printing and duplex copying reduces the printable area by 0 08 inch 2 mm in the top margin 433 ...

Page 434: ...B Oficio 8 00 x 13 66 inches 203 2 x 347 0 mm M Oficio 8 00 x 13 11 inches 203 2 x 333 0 mm Foolscap 8 00 x 12 69 inches 203 2 x 322 2 mm Legal India 8 00 x 13 27 inches 203 2 x 337 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended print area A 1 80 inches 45 8 mm B 1 45 in...

Page 435: ... 25 inch 6 3 mm Legal India C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 23 inch 5 9 mm F 0 23 inch 5 9 mm Oficio C 0 12 inch 3 0 mm D 0 30 inch 7 5 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm B Oficio M Oficio C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 4 mm 435 ...

Page 436: ...8 50 inches 93 5 x 215 9 mm Envelope DL 3 88 x 7 67 inches 98 8 x 194 6 mm Envelope C5 5 94 x 8 02 inches 150 8 x 203 6 mm Envelope Monarch 3 43 x 6 50 inches 87 2 x 165 1 mm Recommended print area A 0 5 inch 12 7 mm B 0 5 inch 12 7 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 436 ...

Page 437: ...Administrator Settings Sharing the Printer on a Network 437 ...

Page 438: ...s that share a single printer Setting Up a Shared Printer This section describes how to set up the print server and the client Note The Windows versions of the computers connected to the network do not necessarily have to be the same To set up the fax driver use the same procedure Related Topic Restrictions on Printer Sharing 438 ...

Page 439: ...aring If you are using Windows Server 2008 select Sharing from the File menu Important A confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When you are logged on to an administrator account click Yes or Continue Allow to continue Some applications require an administrator ac...

Page 440: ...open the Driver folder of the downloaded printer driver specify the inf file and click OK 8 Select the printer to be used and click Next Note If an error message is displayed select the other printer 9 Click Finish The setup on the print server system is complete Next set up the client systems 6 On the client open Explorer and double click the icon of the printer to be shared 7 Follow the window i...

Page 441: ...dows Server 2012 R2 or Windows Server 2012 In the Devices and Printers window of the client system select the printer from Printers and click Print server properties on the command bar Uncheck Show informational notifications for network printers on the Advanced tab and then restart the computer If you are using Windows 7 or Windows Server 2008 R2 In the Devices and Printers window of the client s...

Page 442: ...he settings from the print server When you change the settings of the print server you should delete the icon of the shared printer from the client system and then specify the shared settings again in the client system If the same driver installed on the print server is also installed on the client the network printer icon may be created automatically If an error occurs when you print a document o...

Page 443: ...ic characters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For secu...

Page 444: ...For more on initializing the printer search for UG067 or UG505 on your printer s Online Manual and see the instructions shown 444 ...

Page 445: ...eb browser temporarily The printer may send one or more cookies to your communication device to verify Remote UI users and to enable the printer to offer useful information for each user Important Most browsers automatically accept cookies but you can modify your browser setting so as not to accept cookies If you modify your browser so as not to accept cookies you cannot log on to Remote UI and no...

Page 446: ...OS Windows Vista SP2 or later Browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 446 ...

Page 447: ...mber will consists of 9 alphanumeric characters 4 letters followed by 5 numbers Example Note Depending on the printer you are using you can check the serial number by printing out the network setting information of the printer For more on printing search for NR044 on your printer s Online Manual and see the instructions shown 447 ...

Page 448: ...rst time on your smartphone tablet or computer download the root certificate and then register it to the web browser The secure connection will be confirmed and a message will not appear For details search for AF111 on your printer s Online Manual and see the instructions shown 448 ...

Page 449: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Paper Settings 449 ...

Page 450: ... from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint enabled Printer with Mac 450 ...

Page 451: ... Software Windows Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 451 ...

Page 452: ... the printer 3 Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select Hig...

Page 453: ...fer depending on a printing profile 6 Select the paper source Select Cassette Auto Select Cassette 1 or Cassette 2 that matches your purpose for Paper Source Important The paper source settings that can be selected may differ depending on the paper type and size 453 ...

Page 454: ...nter an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the cassette paper information to be registered on the printer see the following Pa...

Page 455: ...Ink Jet Hagaki or Hagaki K or if the output paper size on the printer is set to 2L 5 x7 13x18 click Set to display the dialog box Select the media type and paper size that matches your purpose and then click OK If the media type and the output paper size are not set on the printer Set will be grayed out and cannot be clicked If communication with the printer is disabled the Printer Media Informati...

Page 456: ...tion registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II Plus Glossy II Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Plus Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Glossy Matte Photo Paper MP 101 Matte Photo Paper Matte Canon genuine papers Business Letter Print...

Page 457: ...184 2x266 7mm Executive A6 A6 A5 A5 A4 A4 B5 B5 Oficio 8 5 x12 5 215 9x317 5mm Oficio B Oficio 8 5 x14 216 0x355 0mm B Oficio M Oficio 8 50 x13 43 216 0x341 0mm M Oficio Foolscap 8 5 x13 215 9x330 2mm Foolscap Legal India 8 46 x13 58 215x345mm Legal India 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x7 13x18 Envelope Com ...

Page 458: ...ling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 458 ...

Page 459: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 460: ...cify the number of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to...

Page 461: ...e application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printin...

Page 462: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 462 ...

Page 463: ...ab When you execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing is also selected only Stapling Side can be specified 463 ...

Page 464: ...ayout list on the Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than t...

Page 465: ...nt settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 465 ...

Page 466: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 467: ... in a value into the Scaling box The current settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale 467 ...

Page 468: ... used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver Note Selecting Scaled changes the printable area of the document 468 ...

Page 469: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 470: ...er To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 470 ...

Page 471: ...The procedure for performing tiling poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in...

Page 472: ...perating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the p...

Page 473: ...displayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 473 ...

Page 474: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 475: ...d each document page check the check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the document is automatically printed first on one side of a sheet of paper and then on the opposite side When the printing is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a media type other than Plain Paper is selec...

Page 476: ...utomatic Duplex Printing You can perform the duplex printing without having to turn over the paper 1 Open the printer driver setup window 2 Set automatic duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area 476 ...

Page 477: ...ling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execute print duplex printing will be started Performing Duplex Printing Manually You can pe...

Page 478: ...ecute print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Important When a media type other than Plain Paper is selected from the Media Type list on the Main tab Duplex Printing appears grayed out and is unavailable When Tiling Poster or Booklet is sele...

Page 479: ...g wait time before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings on the Maintenance tab Related Topic Changing the Printer Operation Mode 479 ...

Page 480: ... to print date time and user name The Background function allows you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The St...

Page 481: ...s check box is unchecked the stamp is printed behind the document data and may be hidden in the overlapping sections depending on the application software used Place stamp over text cannot be used when the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi tr...

Page 482: ...her background or change the layout or density of a background click this Background first page only To print the background only on the first page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the data is printed with the specified background Note The stamp and background are not printed on blank sheets inserted with the Insert blank page function...

Page 483: ...of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function ...

Page 484: ...er Name the creation date time and user name of the printed object are displayed in Stamp Text If necessary change the settings of TrueType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can al...

Page 485: ...og box opens 3 Configure the stamp while viewing the preview window 4 Overwrite save the stamp Click Save overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears...

Page 486: ...er some of the settings of an existing background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the ...

Page 487: ...kground image data with the Intensity slider Moving the slider to the right darkens the background and moving the slider to the left lightens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message ...

Page 488: ...he Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of t...

Page 489: ...ze When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 Yougata 6 3 86 x7 48 Envelope C5 or Envelope Monarch 3 88 x7 5 98 4x190 5mm and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Yougata 4 4 13 x9 25 Yougata 6 3 86 x7 48 Envelope Com 10 Envelope DL Envelope C5 or Envelope...

Page 490: ...Maintenance tab and start the Canon IJ Status Monitor Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to...

Page 491: ...er click Printer Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the cassette paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 5 Select the paper size For Pri...

Page 492: ...show this message again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and...

Page 493: ...r loaded in the printer from the Media Type list on the Main tab 3 Select the paper source From the Paper Source list select the paper source that matches your purpose Cassette Auto Select Based on the paper settings on the printer driver and the cassette paper information registered on the printer the printer automatically determines which cassette to use and feeds paper from that cassette Casset...

Page 494: ...data Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Setup tab and specify the settings in the dialog ...

Page 495: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 496: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 497: ... media see Supported Media Types Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Setup tab and specify...

Page 498: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 499: ...se to select multiple documents When you combine documents the documents selected before the combining are deleted from the list and the combined document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Doc...

Page 500: ...ults for certain print pages Check the preview before printing Depending on the print settings of the print document some functions may not be available in the Canon IJ XPS preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print Hi...

Page 501: ...Related Topic Displaying the Print Results before Printing 501 ...

Page 502: ...n Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 502 ...

Page 503: ...ox on the Main tab 3 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printin...

Page 504: ...Note During Grayscale Printing inks other than black ink may be used as well 504 ...

Page 505: ...e an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment O...

Page 506: ...per in an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on the Main tab is ...

Page 507: ...tion software to be used There are two typical printing methods Check the color space sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using Canon Digital Photo Color Th...

Page 508: ...nter driver is as follows 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan ...

Page 509: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 509 ...

Page 510: ...nput ICC profile specified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instru...

Page 511: ...tify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile sRGB found in the data 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for ...

Page 512: ...e Main tab When you execute print the printer uses the color space of the image data Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 512 ...

Page 513: ...mple shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additiona...

Page 514: ...e displayed in the settings preview on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topic...

Page 515: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 516: ...genta Yellow appear grayed out and are unavailable Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes ...

Page 517: ... Color Adjustment dialog box On the Main tab select OK and then execute printing The printer then prints a pattern in which the color balance that you set is the center value 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the bottom of that image into the Cyan Magenta and Yellow fields on the Color A...

Page 518: ...are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set When the Print a pattern for color adjustment on the Color Adjustment tab is checked the Page Layout on the Page Setup tab is set to Normal size When the Grayscale Printing check box on the Main tab is checked Cyan...

Page 519: ... selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color ...

Page 520: ...d in the settings preview on the left side of the printer driver 4 Complete the setup Click OK on the Main tab When you execute print the data is printed at the specified brightness Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 520 ...

Page 521: ...ollows You can also set intensity on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Movin...

Page 522: ... After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the adjusted intensity Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 522 ...

Page 523: ...t reduce the contrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows You can also set contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for ...

Page 524: ...in the settings preview on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the image is printed with the adjusted contrast Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Inten...

Page 525: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 526: ...lected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the...

Page 527: ...prints a pattern in which the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK ...

Page 528: ...rint a pattern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set You can print a pattern only if Normal size is selected for Page Layout on the Page Setup tab Depending on your applic...

Page 529: ...ver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 529 ...

Page 530: ...XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Specifying t...

Page 531: ...rocedure below to perform printer maintenance operations such as print head cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 10 Windows 8 1 or Windows 8 select Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows ...

Page 532: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 533: ...mation displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink amount occurs a notification icon is displayed at the top of the image in the Ink Details dialog box In such cases take the appropriate action as d...

Page 534: ...umber of pages You can also change the media type and paper source settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Repri...

Page 535: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 536: ...oshop LE and MS Photo Editor the following functions will not operate Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from Last Page Collate and Stamp Background Stamp on the Page Setup tab Print a pattern for color adjustment on the Color Adjustment ta...

Page 537: ...the printer driver setup window and on the Page Setup tab set Page Size to the same paper size that you specified in Word 3 Set the Page Layout that you want and then click OK to close the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illu...

Page 538: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 538 ...

Page 539: ... a new name You can delete the registered printing profile You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Business Document Select this setting when printing ...

Page 540: ...e is displayed click OK to delete the specified printing profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Che...

Page 541: ...set the Color Correction method and individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Printer Paper Size Selects the size of paper actually loaded into the printer Normally...

Page 542: ... that cassette Cassette 1 Paper is fed from the cassette 1 Cassette 2 Paper is fed from the cassette 2 Important Depending on the media type and size the Paper Source settings that can be selected may differ Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important When the application software that you used to create the document has the same function...

Page 543: ...or the printing profile you wish to save The selected icon appears with its name in the Commonly Used Settings list on the Quick Setup tab Save the paper size setting Saves the paper size to the printing profile in Commonly Used Settings To apply the saved paper size when the printing profile is selected check this check box If this check box is unchecked the paper size is not saved and consequent...

Page 544: ...ia Type that is currently set on the printer To apply the displayed setting to the printer driver click Set Page Size Displays the Page Size that is currently set on the printer To apply the displayed setting to the printer driver click Set Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Duplex Printing Setting Up Envelope...

Page 545: ...nting Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied You may be able to switch the paper source with the printer driver Cassette Auto Select Based on the paper settings on the printer driver and t...

Page 546: ...t dialog box you can adjust individual color settings such as Cyan Magenta Yellow Brightness Intensity and Contrast on the Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when prin...

Page 547: ...icantly Use the printer driver only if you want to adjust the color balance slightly Important When Grayscale Printing is checked on the Main tab Cyan Magenta and Yellow appear grayed out and are unavailable Brightness Selects the brightness of your print You cannot change the levels of pure white and black However the brightness of the colors between white and black can be changed Intensity Adjus...

Page 548: ...s you to check the intensity contrast balance Printer Paper Size Selects the paper size to be used for pattern printing This setting is linked to Printer Paper Size on the Page Setup tab Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Sets the number of patterns to be printed You can select from Largest Large an...

Page 549: ...ital Photo Color you can print sRGB data with color tints that most people prefer ICM ICC Profile Matching Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM is disabled ICM ICC Profile Matching is unavailable for Color Correction and the printer may not be able to print the image data properly None Disables color adjustment with the p...

Page 550: ...a page size Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected i...

Page 551: ...mal printing method Select this when you do not specify any page layout Automatically reduce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Fit to Page This function enables you to automatically enlarge ...

Page 552: ...his check box Print Area Setup Opens the Print Area Setup dialog box in which you can configure the print area for automatic duplex printing Stapling Side Selects the stapling margin position The printer analyzes the Orientation and Page Layout settings and automatically selects the best stapling margin position Check Stapling Side and select from the list to change it Specify Margin Opens the Spe...

Page 553: ... Stamp Background button has become the Stamp button and only the stamp function can be used Depending on the type of printer driver you are using and the environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Paper Size Specif...

Page 554: ... the words Cut and Paste in the margins These words serve as guidelines for pasting together the pages into a poster Check this check box to print the words Note Depending on the type of printer driver you are using and the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages int...

Page 555: ...lows you to set whether the page is to be reduced when printed so that the document fits in one page Use normal size printing Prints the document pages without reducing them This is the default setting Use reduced printing Slightly reduces each document page so that it fits on one sheet of paper during printing Select this setting when using automatic duplex printing to print a document with small...

Page 556: ...e can still be used for printing Uncheck this check box under normal circumstances Disable the paper source setting of the application software Disables the paper feeding method that is set by the application With some applications such as Microsoft Word the data may be printed with a feeding method that differs from the printer driver setting In this case check this function Important When this f...

Page 557: ...rtant Uncheck this check box under normal circumstances Note Scale images using nearest neighbor interpolation can be used only with the XPS printer driver Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data Depending on the application software being used the image data may be cut off or may not be printed ...

Page 558: ...ata will not be hidden behind the stamp However the sections of the stamp that are overlapped by the document may be hidden Print semitransparent stamp Sets how the stamp is to be printed over the document Check the Stamp check box to enable this Check this check box to print a semi transparent stamp over the printed document page Uncheck this check box to print the stamp over the document data Th...

Page 559: ...ecifies the stamp text string Up to 64 characters can be entered For Date Time User Name the creation date time and user name of the printed object are displayed in Stamp Text Important Stamp Text appears grayed out and is unavailable if Date Time User Name is selected TrueType Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the f...

Page 560: ...osition Specifies the stamp position on the page Selecting Custom from the list allows you to enter values for the X Position and Y Position coordinates directly Orientation Specifies the angle of rotation for the stamp The angle can be set by entering the number of degrees Negative values rotate the stamp clockwise Note Orientation is enabled only when Text or Date Time User Name is selected for ...

Page 561: ...or X Position and Y Position Intensity Adjusts the intensity of the bitmap to be used as a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the type of printer driver you are using and the environment this fu...

Page 562: ...ves the image data as a background After inserting the Title click this button Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 562 ...

Page 563: ...ng Performs deep cleaning Perform deep cleaning when two cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects...

Page 564: ...he confirmation message is displayed click OK The Pattern Check dialog box is then displayed Left side bitmap good The print head nozzles are not clogged Right side bitmap bad The print head nozzles may be clogged Exit Closes the Pattern Check dialog box and returns to the Maintenance tab Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perfo...

Page 565: ...splays the print history Note You can use this function only with the XPS printer driver View Printer Status Starts the Canon IJ Status Monitor Perform this function when you want to check the printer status and how a print job is proceeding Note If you are using the XPS printer driver the Canon IJ Status Monitor becomes the Canon IJ XPS Status Monitor About Opens the About dialog box The version ...

Page 566: ... the selected pattern You can also change the setting by clicking the pattern on the screen directly Select the Pattern Number Compare the printed adjustment patterns and enter the pattern number of the pattern with the least visible streaks or horizontal stripes into the corresponding box Note If you do not know how to analyze the printed pattern see Aligning the Print Head Position Initial Check...

Page 567: ...x to enable this function Align heads manually Usually the Print Head Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Rotate 90 degrees left when orientation...

Page 568: ...isplayed This dialog box displays the version copyright and module list of the printer driver You can select the language to be used and switch the language displayed in the setup window Modules Lists the printer driver modules Language Specifies the language you wish to use in the printer driver setup window Important If the font for displaying the language of your choice is not installed in your...

Page 569: ...he Main tab File Menu Selects the print operation Start Printing Ends the Canon IJ Preview and then starts printing the document that is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function a...

Page 570: ...be selected Last Page Displays the last page of the document If the currently displayed page is the last page this command is grayed out and cannot be selected Page Selection Displays the Page Selection dialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can als...

Page 571: ...lick this button while spooling Print Page Information Screen Displays print setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper...

Page 572: ...heck the Preview before printing check box on the Main tab Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS...

Page 573: ...ng print documents Combine Documents Combines the documents selected in the document list into one document If only one document is selected this command is grayed out and cannot be selected This command has the same function as the Combine Documents on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview ...

Page 574: ...ialog box allows you to set Page Layout Printing Page Layout Page Order and Page Border Duplex Printing Opens the Duplex Printing dialog box This dialog box allows you to set Duplex Printing Automatic Stapling Side and Margin Copies Opens the Copies dialog box This dialog box allows you to set Copies Collate and Print from Last Page Pages Selects the method for editing print pages Delete Page Dele...

Page 575: ...not be selected Previous Document Displays the document located before the currently displayed document If the currently selected document is the first document this command is grayed out and cannot be selected Next Document Displays the document located after the currently displayed document If the currently selected document is the last document this command is grayed out and cannot be selected ...

Page 576: ... toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays the data at the actual size to be printed 200 Enlarges the displayed data to 200 of the actual size to be printed 400 Enlarges the displayed data to 400 of the actual size to be printed Option Menu Toggles the show hide status of the following information Vi...

Page 577: ...ment list contains only one document the document is grayed out and cannot be selected Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored View Thumbnails Reduces all pages in the document selected in the document list and displays them at t...

Page 578: ...ant The number displayed in Pages and the output page count are different To check the output page count check the status bar at the bottom of the preview window Status Displays the status of the print documents Documents that are undergoing data processing are displayed as Processing data Important Documents showing Processing data cannot be printed or edited Wait until the data processing ends P...

Page 579: ...printer driver only if you want to adjust the color balance slightly Important When Grayscale Printing is checked Cyan Magenta and Yellow appear grayed out and are unavailable Brightness Selects the brightness of your print Pure white and black will not change but colors between white and black will change Intensity Adjusts the overall intensity of your print Moving the slider to the right increas...

Page 580: ...case Duplex Printing is grayed out and is unavailable Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 If the numbers of copies cannot be changed for the print document this item is grayed out and is unavailable Exit Ends the Canon IJ XPS Preview The documents remaining in the document list will be deleted from the list Print Prints the documents select...

Page 581: ...tor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the pri...

Page 582: ... when envelope printing starts To hide this guide message select the Do not show this message again check box To display the guide messages again click Envelope Printing on the Display Guide Message in the Option menu and enable this setting Hagaki Printing Displays the guide message before the printer begins hagaki printing To hide this guide message select the Do not show this message again chec...

Page 583: ...ding to the instructions displayed on the screen Message displayed at right Shows information such as the ink status and ink colors with sentences Ink Model Number Shows the ink tank types for your printer Close Closes the Ink Details dialog box to return to Canon IJ Status Monitor Help Menu When you select this menu item the Help window for Canon IJ Status Monitor is displayed and you can check t...

Page 584: ...Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers 584 ...

Page 585: ...resolved problems may be solved You can access our website and download the latest MP Drivers for your model Important You can download the MP Drivers for free but any Internet access charges incurred are your responsibility Before installing the latest MP Drivers delete the previously installed version Related Topics Before Installing the MP Drivers Installing the MP Drivers 585 ...

Page 586: ... appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When you are logged on to an administrator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 2 Execute th...

Page 587: ... Drivers cannot be installed Checking the Printer Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Important Before installing the latest MP Drivers delete the previously installed version Related Topics Obtaining the Latest MP Drivers Installing the MP Drivers 587 ...

Page 588: ... switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You can install the...

Page 589: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 589 ...

Page 590: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 591: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 592: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 592 ...

Page 593: ...loud Print in advance Note If you already have Google account register the printer to Google Cloud Print Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information The screen above may change without prior notice 593 ...

Page 594: ...net connection fees apply Registration Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 When Canon MB2700 series and Add printers button are displayed select Add printers 8 Wh...

Page 595: ...gle Cloud Print The confirmation message to print the authentication URL is displayed 8 Load A4 or Letter sized plain paper and tap OK The authentication URL is printed 9 Make sure authentication URL is printed tap Yes 10 Perform authentication process using web browser on computer or mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authent...

Page 596: ...tten in advance 11 When message that registration is complete is displayed on printer s touch screen tap OK When authentication process is complete properly the registration items are displayed When authentication process is complete you can print the data with Google Cloud Print 596 ...

Page 597: ...nter s status such as when the printer is being operated or an error has occurred To resume printing check the printer s status and print with Google Cloud Print again For print settings If you select the media type other than plain paper or if you select the paper size other than A4 or Letter size the print data is printed in single sided even when you select the duplex print setting If you selec...

Page 598: ...lly when it receives the print data 2 Start Google Chrome browser on your computer 3 Select Sign in to Chrome from Chrome menu 4 Log in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon MB2700 series in Google Cloud Print 8 Select Print 598 ...

Page 599: ...er with Google Cloud Print Web service inquiry is not displayed 4 Tap Print from Google Cloud Print The confirmation screen to check is displayed 5 Tap Yes If there is the print data the printer receives the print data and prints it Sending Print Data without Going through Internet This section describes the operation to send print data from Google Chrome browser on the computer The operation diff...

Page 600: ...g in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon MB2700 series in Local Destinations 8 Select Print When the preparation for printing with Google Cloud Print is complete the printer receives the print data and prints it automatically 600 ...

Page 601: ...connection fees apply Deletion Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 Select Manage next Canon MB2700 series on device list 8 Select Delete 9 When confirmation messa...

Page 602: ... service setup 4 Tap Web service connection setup Google Cloud Print setup Delete from Google Cloud Print 5 When confirmation screen to delete printer is displayed tap Yes 6 When message that deletion is complete is displayed tap OK 602 ...

Page 603: ...k your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Scanners P...

Page 604: ...r wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Us...

Page 605: ... or connected directly without wireless router Adding Printer to Your Windows Device To add the printer refer to Windows 10 help Printing from Windows Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turned on automatically when it receives the print data 2 Load paper 3 Select command that you perform printing on application software In...

Page 606: ...Printing from Smartphone Tablet Printing Directly from Smartphone Tablet Printing Using a Web Service 606 ...

Page 607: ...nting Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Machine with Direct Connection 607 ...

Page 608: ...ting Using Mopria Print Service Important Internet connection is required to download the printing plug in Internet connection fees apply Printing Using Canon Print Service Important The operation may differ depending on your Android device or your application Activate the plug in after installing it to your Android device The service is not enabled immediately after installing You can print using...

Page 609: ...t Service with wireless LAN or with the printer s direct connection 1 Make sure printer is turned on 2 Load paper 3 Perform print operation on your application of Android device 4 Select printer on your application of Android device Select the printer that is displayed with your printer s name and Mopria Print Service 5 Specify number of copies paper size etc if necessary 6 Start printing When you...

Page 610: ...ment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turne...

Page 611: ...our model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 611 ...

Page 612: ...e used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in oth...

Page 613: ...ome button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right ...

Page 614: ...ection also describes changing direct connection to wireless LAN Changing Printer Setting to Use Wireless LAN Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the direct connection Restrictions Pre...

Page 615: ... the printer by the identifier SSID Note If you tap Details and tap Yes the following items appear Security setting Password Printer s name which appears on a Wi Fi Direct compatible device The password is required when connecting a device to the printer Depending on the device you are using no password is required When you connect a Wi Fi Direct compatible device to the printer select the device ...

Page 616: ...he direct connection Check by one of the following methods Display on the touch screen LAN settings Print the network settings Printing Network Settings Depending on the device you are using entering the password is required to connect a device to the printer via wireless LAN Enter the password specified for the printer If your Wi Fi Direct compatible device is set to prioritize using Wi Fi Direct...

Page 617: ...so display the Change LAN screen following the procedure below 1 Flick HOME screen and tap Setup Using the Operation Panel 2 Tap Device settings 3 Tap LAN settings 4 Tap Change LAN 2 Tap Activate wireless LAN If you do not use the printer over wireless LAN select Activate wired LAN or Disable LAN Changing Direct Connection Setting Change the settings for the direct connection following the procedu...

Page 618: ...ter device name up to 32 characters 3 Tap OK to finish entering device name 4 Tap OK to finish specifying device name To change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen If you want the printer to display the screen to inform you a Wi Fi direct compatible device is connecting to the printer tap Yes Im...

Page 619: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 619 ...

Page 620: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 621: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 622: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 622 ...

Page 623: ...Printing Using Operation Panel Printing Photo Data Printing Documents PDF File Saved on USB Flash Drive 623 ...

Page 624: ...Printing Photo Data Printing Photographs Saved on USB Flash Drive Setting Items for Photo Printing Using Operation Panel Using Useful Display Functions 624 ...

Page 625: ...photo selection screen is displayed Note When the message informing you that the operation restriction is enabled ask the administrator of the printer you are using If both photo files and PDF files are saved on the USB flash drive the confirmation screen to select which file you print is displayed Tap Print photos in the displayed screen If no printable photo data is saved on the USB flash drive ...

Page 626: ...layed When tapping the Check total no of copies screen is displayed and you can check the number of copies for each photo On the Check total no of copies screen you can change the number of copies for each photo B Number of copies Tap to specify the number of copies 1 Flick vertically to specify the number of copies Tap to display the photo selection screen 2 Tap to specify the number of copies To...

Page 627: ...ed C Switching group Tap to switch the photo group For details Using Useful Display Functions D Settings Tap to display the Settings screen You can change the settings of page size media type and print quality and so on For more on the setting items Setting Items for Photo Printing Using Operation Panel E Zooming in Tap to zoom in on the photo For details 627 ...

Page 628: ...ore on the display method Using Useful Display Functions 6 Press Color button The printer starts printing Note To cancel printing press the Stop button While processing the print job you can add the print job Reserve photo print Adding Print Job Adding Print Job You can add the print job Reserve photo print while printing photos Follow the procedure below to add the print job 1 Flick photo while p...

Page 629: ... print more photos operate from step 1 again Note While processing the print job you cannot display the HOME screen change the print menu or print from the computer or other devices While processing the print job the photo in other group is not selected If you press the Stop button while processing the print job the screen to select a method to cancel reservation is displayed If you tap Cancel all...

Page 630: ... setting The settings of the page size media type etc are retained even if another print menu is selected or the printer is turned off 1 Page size Select the page size of the loaded paper Note Only the page sizes selectable from the operation panel are displayed 2 Type Media type Select the media type of the loaded paper Note Only the media types selectable from the operation panel are displayed 3...

Page 631: ...s deactivates to print the date shooting date on a photo Note The shooting date is printed according to the settings of Date display format in Device user settings under Device settings under Setup Device user settings 631 ...

Page 632: ... tapping on the photo selection screen A Tap the photo you want to print the touch screen returns to single photo display B Tap to display photo with specifying the date Specifying Date to Select Photo C Tap to increase the display photos 54 photos display D Drag to switch the number of display photos to 6 photos 15 photos or 54 photos E Tap to decrease the display photos 6 photos display Specifyi...

Page 633: ...ng screen is displayed by tapping on the photo selection screen A Tap to switch the display magnification B Drag to move the display position Switching Photo Group Note If more than 2 000 photo data are saved on the USB flash drive the photo data is split by group per 2 000 photos in reverse chronological order date last modified automatically The following screen is displayed by tapping on the ph...

Page 634: ...rt USB flash drive into USB flash drive port Important If you already insert the USB flash drive to save the received faxes automatically you cannot print the documents even when the USB flash drive which contains the document data is set In this case set Auto save setting in FAX settings to OFF and remove the USB flash drive for saving faxes and then insert the USB flash drive which contains the ...

Page 635: ...isplayed even though the PDF files cannot be printed using the operation panel of the printer If one of the following conditions is applicable to the PDF files they are not printable PDF files saved using application software other than Canon IJ Scan Utility application software compatible with the printer PDF files for which the preview screen is not available is displayed on the preview screen W...

Page 636: ...witch in Cassette settings 5 Print qlty Print quality Specify the print quality 6 2 sidedPrintSetting Select two sided printing or single sided printing If you tap Advanced with 2 sided selected you can specify the orientation and the stapling side of the document Note When the printer name or IJ Scan Utility is displayed in Created with on the Details screen you can select 2 sided to print onto t...

Page 637: ...isaligned For some PDF files an error message may be displayed before printing starts or while printing is in progress For details see Message Appears PDF Files You Cannot Print You cannot print the following PDF files even though the name of the PDF files is displayed on the list Files scanned using the operation panel of the printer and saved on a USB flash drive with Format set to other than PD...

Page 638: ...efault Setting for Displaying the Message which Prevents Misprinting When you insert the cassette with paper loaded The screen to register the cassette paper information is displayed Register the paper size and the media type according to the loaded paper Important For copying specify the paper settings for copying so that they match the cassette paper information For more on the proper combinatio...

Page 639: ...ing is displayed If you tap Yes the information is applied to the paper settings for copying When the paper settings for printing or copying are different from the cassette paper information registered to the printer Ex Paper setting for printing or copying A5 Cassette paper information registered to the printer A4 When you start printing or copying a message is displayed Tapping OK on the touch s...

Page 640: ...he cassette For example when the paper setting for printing or copying is A5 and the cassette paper information registered to the printer is A4 you load A5 sized paper in the cassette before you start printing or copying The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette Register the cassette paper information according to the paper...

Page 641: ...e operation panel of the printer The message which prevents misprinting is enabled by default To change the display setting when you copy or print using the operation panel of the printer Cassette settings When you print using the printer driver The message which prevents misprinting is disabled by default To change the display setting when you print using the printer driver For Windows Changing t...

Page 642: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Special Copy Menu 642 ...

Page 643: ...opy standby screen is displayed 4 Load original document on platen glass or in ADF 5 Specify settings as necessary A The copy layout is displayed Switch the layout single sided two sided B Tap to specify the number of copies 1 Tap the numbers to specify the number of copies 2 Tap to confirm the number of copies C Tap to register the current print settings as a custom setting 643 ...

Page 644: ...ge size 6 Press Color button for color copying or Black button for black white copying The printer starts copying Remove the original on the platen glass or from the document output slot after copying is complete Important If you load the original on the platen glass do not open the document cover or remove the original while Scanning document is displayed on the touch screen If you load the origi...

Page 645: ...y print quality is set High or you load the original in the ADF you cannot add the copying job When you add the copying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you tap Cancel all reservations you can cancel copyin...

Page 646: ...ew image Therefore do not open the document cover until the preview screen is displayed Originals are rescanned after displaying the preview screen and before copying starts Therefore do not open the document cover or remove the original from the platen glass while Scanning document is displayed A A frame showing the selected page size appears over the image The inside of the frame will be printed...

Page 647: ...E Tap to return to the Copy standby screen F The magnification currently specified is displayed Tap to select Fit to page 647 ...

Page 648: ... and Error details are displayed on the touch screen In this case tap on the upper left on the touch screen to confirm the message and change the setting The settings of the page size media type etc are retained even if the printer is turned off When copying starts in the copy menu that is not available with the specified setting The specified function is not available with current settings is dis...

Page 649: ...ct the media type of the loaded paper Note Only the media types selectable from the operation panel are displayed 5 Paper src Paper source Select the cassette to feed paper Selecting Cassette auto allows the printer to feed paper from the cassette 2 when the cassette 1 runs out of paper under the following conditions A4 Letter or Legal sized plain paper is loaded in the cassette 1 and cassette 2 Y...

Page 650: ...ng ID Card to Fit onto Single Page 8 2 sidedPrintSetting Select whether to perform two sided copying Two Sided Copying 9 Collate Select whether to obtain sorted printouts when making multiple copies of a multi paged original Collated Copying 10 Frame erase copy When copying thick originals such as books you can make a copy without black margins around the image and gutter shadows Copying Thick Ori...

Page 651: ... method A Tap to display the screen below 1 Tap the numbers to specify the magnification Ratio specified copy 2 Tap to confirm the magnification B Flick vertically or tap to specify the magnification Preset ratio Reduction enlargement Method Note Some of the reduction enlargement methods are not available depending on the copy menu Fit to page The printer automatically reduces or enlarges the imag...

Page 652: ...ou can select one of the preset ratios to reduce or enlarge copies Select the appropriate ratio for size of original and page size The setting in Magnif 70 A4 A5 86 A4 B5 94 A4 LTR 115 B5 A4 141 A5 A4 156 5x7 LTR 183 4x6 LTR Note Some of the preset ratios are not available depending on the country or region of purchase Note 400 MAX maximum copy ratio and 25 MIN minimum copy ratio are selectable If...

Page 653: ...t Long side bind When you select Orientation Portrait and Output Short side bind When you select Orientation Landscape and Output Long side bind When you select Orientation Landscape and Output Short side bind After selecting the stapling side you can select whether you use the preview screen If you tap ON the preview screen is displayed so that you can check the orientation Note Two sided copy se...

Page 654: ...n below preview screen the screen below preview screen appears on the touch screen A Tap to rotate the original by 180 degrees B Tap to start scanning the original C Tap to rescan the original After scanning The screen below appears after scanning each sheet of original A Tap to start scanning the original Remove the sheet of original from the platen glass after scanning and load the next sheet on...

Page 655: ...Special Copy Menu Copying Two Pages onto Single Page Copying Four Pages onto Single Page Copying Thick Originals Such as Books Copying ID Card to Fit onto Single Page Collated Copying 655 ...

Page 656: ...al When you select Orientation Portrait and Left to right When you select Orientation Portrait and Right to left When you select Orientation Landscape and Top to bottom When you select Orientation Landscape and Bottom to top After selecting the order you can select whether you use the preview screen If you tap ON the preview screen is displayed so that you can check the orientation Note This funct...

Page 657: ...riginal When pre scanning is finished the screen below preview screen appears on the touch screen A Tap to rotate the original by 180 degrees B Tap to start scanning the original C Tap to rescan the original After scanning The screen below appears after scanning each sheet of original A Tap to start scanning the original Remove the sheet of original from the platen glass after scanning and load th...

Page 658: ...s function in combination with Two sided copy the screen above is displayed after scanning the second sheet of original is complete Follow the on screen instructions to scan the third and fourth sheet of original 658 ...

Page 659: ...ifferent layouts are available Select 4 on 1 copy and tap OK If you tap Advanced with 4 on 1 copy selected you can specify the orientation and the order of the original Note The order is the same regardless of the orientation When you select Upper left to right When you select Upper right to left When you select Upper left to bottom When you select Upper right to bottom 659 ...

Page 660: ...select 2 sided for 2 sidedPrintSetting and select the orientation and the stapling side of print paper on the Print settings screen For more on two sided copy function Two Sided Copying When Loading the Original on the platen glass Before scanning When the preview function is activated the printer starts pre scanning before scanning the original When pre scanning is finished the screen below previ...

Page 661: ...ap Scan B Tap to start copying the original already scanned Note You can add the copying job while printing Adding Copying Job Reserve copy If you use this function in combination with Two sided copy the screen above is displayed after scanning the fourth sheet of original is complete Follow the on screen instructions to scan the rest of originals 661 ...

Page 662: ... cover When the Copy standby screen is displayed tapping allows you to preview an image of the printout on the preview screen Displaying Preview Screen There may be a narrow black margin that appears around the image This function removes the dark margins only If a scanned book is too thin or when the printer is used near a window or in a bright environment a faint black frame may remain Also if t...

Page 663: ... side using the preview screen Using Preview Screen to Check Printing Result of Front Side Note When you use this function load the original on the platen glass Pressing the Color or Black button displays the screen below Load the original on the platen glass following the on screen instructions and tap Scan When the front side has been scanned the screen below appears Load the original on the pla...

Page 664: ...ays the preview screen to check the printing result of the front side Pressing the Color or Black button starts scanning the front side Note Tapping OK on the preview screen returns to Copy standby screen When the front side has been scanned the screen below appears Load the original on the platen glass following the on screen instructions and tap Scan The printer starts copying Remove the origina...

Page 665: ...unction load the original in the ADF The number of pages the printer can read varies with the document If Device memory is full Cannot continue process appears on the touch screen when scanning reduce the number of document pages to scan and try copying again Collated Copying in Combination with Two Sided Copying Collated copying is also available when two sided copying is selected If you use this...

Page 666: ...See Two Sided Copying for two sided copying 666 ...

Page 667: ...smartphone tablet Connection with a wireless router Wireless Connection Connection without a wireless router Using Machine with Direct Connection 4 Start application Canon PRINT Inkjet SELPHY from your smartphone tablet 5 Make sure your machine is selected If not select your machine 6 Tap Copy on application 7 Specify settings as necessary The setting items below are available Copies Paper Size Me...

Page 668: ...copying Important The password is set at the time of purchase The password is the printer serial number The printer serial number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers For details on setting password see Setting Password 668 ...

Page 669: ...Scanning Scanning from Computer Windows Scanning from Computer Mac OS Scanning from Operation Panel Scanning Using Smartphone Tablet 669 ...

Page 670: ... Using IJ Scan Utility Scanning Using Application Software ScanGear Other Scanning Methods IJ Network Scanner Selector EX2 Menu and Setting Screen Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 670 ...

Page 671: ...gs Scanning Originals Larger than the Platen Image Stitch Adjusting Cropping Frames in the Image Stitch Window Extracting Text from Scanned Images OCR Sending Scanned Images via E mail Scanning Multiple Originals at One Time Scanning Multiple Documents at One Time from the ADF Auto Document Feeder Saving after Checking Scan Results IJ Scan Utility Screens 671 ...

Page 672: ...ble for photos according to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 My D...

Page 673: ...Note Refer to Settings Dialog Box for how to set the applications to integrate with 673 ...

Page 674: ...ollow the steps below to start IJ Scan Utility Windows 10 From Start menu select All apps Canon Utilities IJ Scan Utility Windows 8 1 Windows 8 Select IJ Scan Utility on the Start screen If IJ Scan Utility is not displayed on the Start screen select the Search charm and then search for IJ Scan Utility Windows 7 Windows Vista From Start menu select All Programs Canon Utilities IJ Scan Utility IJ Sc...

Page 675: ...gs then set the paper size resolution etc in the Settings Document Scan dialog box as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog box displayed by clicking Settings In the Settings Document Scan dialog box you can also make advanced scan ...

Page 676: ...ttings then set the paper size resolution etc in the Settings Photo Scan dialog box as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog box displayed by clicking Settings In the Settings Photo Scan dialog box you can also make advanced scan settings...

Page 677: ... Custom Scan dialog box as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Positioning Originals Scanning from Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog box disp...

Page 678: ... as the platen are supported Note The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog box as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper si...

Page 679: ...5 Make sure that Scan from Left is selected in Scan Direction 6 Place the item that is to be displayed on the left side of the screen face down on the platen 7 Click Start Scanning Image 1 679 ...

Page 680: ...irst item is scanned and appears in 1 Note Click Cancel to cancel the scan 8 Place the item that is to be displayed on the right side of the screen face down on the platen 9 Click Start Scanning Image 2 680 ...

Page 681: ...the images to adjust their positions Note Select the Adjust cropping frames checkbox to specify the area to be saved Adjusting Cropping Frames in the Image Stitch Window To scan an item again select the image in the Preview area or the thumbnail at the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save 681 ...

Page 682: ...mbined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog box displayed by clicking Settings 682 ...

Page 683: ... the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and drag the mo...

Page 684: ...stalled the text in the image is extracted and appears in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog box Select the language you want to extract in Document Language and scan You can add the application from the pull down menu 3 Click OCR Scanning starts When scanning is completed the scanned images are saved according to the setting...

Page 685: ... text in the wrong orientation rotated characters Documents containing special fonts effects italics or hand written text Documents with narrow line spacing Documents with colors in the background of text Documents containing multiple languages 685 ...

Page 686: ...4 Click E mail Scanning starts When scanning is completed the specified e mail client starts and the images will be attached to a new message Note Click Cancel to cancel the scan The scanned images are saved according to the settings made in the Settings dialog box If the Check scan results and specify save settings checkbox is selected in the Settings dialog box the Save Settings dialog box appea...

Page 687: ... that have a whitish background Items printed on white paper hand written documents business cards etc Thin items Thick items Refer to Scanning Multiple Documents at One Time with ScanGear Scanner Driver for your model from Home of the Online Manual for details Note The screens for scanning with favorite settings are used as examples in the following descriptions 1 Place the items on the platen Po...

Page 688: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 688 ...

Page 689: ...n the setting items in the Settings dialog box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings OCR Dialog Box Settings E mail Dialog Box 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan 689 ...

Page 690: ... Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 690 ...

Page 691: ...nt Custom ScanGear OCR or E mail Refer to Scanning Using Application Software ScanGear for your model from Home of the Online Manual for how to scan using ScanGear scanner driver The screens for scanning documents are used as examples in the following descriptions 1 Place the documents on the ADF Placing Documents ADF Auto Document Feeder 2 Start IJ Scan Utility 3 Click Settings The Settings dialo...

Page 692: ... To scan only the front side of each document select Document ADF Platen or Document ADF Simplex To scan the front side then the back side of each document select Document ADF Manual Duplex 6 Set the color mode document size and scanning resolution as required 692 ...

Page 693: ...he documents when scanning the back sides depends on the Binding Side When setting is completed click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog box Settings Document Scan Dialog Box Settings Custom Scan Dialog Box Settings OCR Dialog Box Settings E mail Dialog Box 7 Click Document Scanning starts 693 ...

Page 694: ...ning with Orientation set to Portrait are used as examples in the following descriptions When Long edge is Selected for Binding Side in Document Scan Orientation Settings Place the documents after rotating the output documents 180 degrees When Short edge is Selected for Binding Side in Document Scan Orientation Settings Place the documents without changing the orientation of the output documents 6...

Page 695: ... Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 695 ...

Page 696: ...a computer Important You cannot check the scan results before saving when scanned using the operation panel Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 696 ...

Page 697: ...r to the following pages for details on the setting items in the Settings dialog box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Settings OCR Dialog Box Settings E mail Dialog Box 5 Click Photo Scanning starts 697 ...

Page 698: ...er or file save options as required You can change the image order or file save options in the Save Settings dialog box Note The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 My Documents folder 7 Click OK Scanned images are saved according to the settings 698 ...

Page 699: ... Stitch Dialog Box Settings ScanGear Dialog Box Settings OCR Dialog Box Settings E mail Dialog Box Settings Save to PC Document Dialog Box Settings Save to PC Photo Dialog Box Settings Attach to E mail Document Dialog Box Settings Attach to E mail Photo Dialog Box Settings General Settings Dialog Box Save Settings Dialog Box Password Security Settings Dialog Box Image Stitch Window 699 ...

Page 700: ... saving at one time by simply clicking the corresponding icon Product Name Displays the name of the product that IJ Scan Utility is currently set to use If the displayed product is not the one you want to use select the desired product from the list In addition for network connection select one with Network after the product name Note Refer to Network Scan Settings for how to set up a network envi...

Page 701: ...an and Stitch dialog box ScanGear Starts ScanGear scanner driver in which you can make image corrections and color adjustments when scanning Scan save settings and applications can be specified in the Settings ScanGear dialog box OCR Scan text in scanned magazines and newspapers and display it in a specified application Scan save settings and applications can be specified in the Settings OCR dialo...

Page 702: ...d frame switches and you can make advanced settings to functions on each tab Scanning from a Computer Tab You can specify how to respond when scanning from IJ Scan Utility Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Settings OCR Dialog Box Settings E mail Dialog Box 702 ...

Page 703: ...Box Settings Save to PC Photo Dialog Box Settings Attach to E mail Document Dialog Box Settings Attach to E mail Photo Dialog Box General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder in which to save images temporarily Settings General Settings Dialog Box 703 ...

Page 704: ...dvanced scan settings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document or Document ADF Platen Scanning magazines Magazine Scanning documents from the ADF Auto Document Feeder Document ADF Simplex Document ADF Manual Duplex or Document ADF Platen 704 ...

Page 705: ...and then click OK Note Click Defaults to restore the specified settings to the default settings Resolution Select the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Note Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings Document Scan Orientation Settings This appears when you select ADF for Select So...

Page 706: ...corrections In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function Sharpen outline Emphasizes the outline of the subjects to sharpen the image Reduce show through Sharpens text in an item or reduces show through in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a pheno...

Page 707: ...es or the angles vary by line Documents containing both vertical and horizontal text Documents with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text d...

Page 708: ...n folder The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents folder Windows 8 Windows 7 My Documents folder Data Format Select the data format in which to save the scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select JPEG Exif when Color Mode is Black and White When Start OCR is selected in Application Settings yo...

Page 709: ...ox to display the Password Security Settings dialog box Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not sele...

Page 710: ...t OCR Select this when you want to convert text in the scanned image into text data You can specify the application from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and s...

Page 711: ... to scan items as photos 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appears Select a Unit then enter the Width and Height and then click O...

Page 712: ...a File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pul...

Page 713: ...er specified in Save in Check scan results and specify save settings Displays the Save Settings dialog box after scanning 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an applicati...

Page 714: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 714 ...

Page 715: ...n according to your preference 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolution automatically as well Important Item types supported by Auto are photos postcards business cards magazines newspapers documents an...

Page 716: ...e documents of the same size even if Auto is set Note To convert text in the image into text data after scanning specify Select Source instead of selecting Auto To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings Color Mode Select the color mode in which to scan the item Note Only Color is available when Select Source is Auto Paper Size Se...

Page 717: ...canned from the ADF Important Binding Side cannot be specified when scanning only the front side of each document Image Processing Settings Click Plus to set the following Available setting items vary by Select Source When Select Source is Auto Apply recommended image correction Applies suitable corrections automatically based on the item type Important The color tone may differ from the source im...

Page 718: ...materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets Important This function is available only whe...

Page 719: ...supported The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Documents containing special fonts effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results...

Page 720: ...rs only when JPEG Exif or Auto is selected in Data Format PDF Compression Select the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF PDF Multiple Pages or Auto is selected in Data Format When Black and White is ...

Page 721: ... from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pull down menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pull d...

Page 722: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 722 ...

Page 723: ...advanced scan settings for scanning items larger than the platen 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning magazines Magazine Note To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings ...

Page 724: ...ers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a...

Page 725: ...your network server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format When Black and White is selected in Color Mode this option does not appear JPEG Image Quality You can specify the image quality of JPEG files Important This appears only when JPEG Exif is selected in Data Format Create a PDF file that supports keyword search Select this checkbox to convert tex...

Page 726: ...ify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pull down menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the fol...

Page 727: ... File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull...

Page 728: ... This appears only when JPEG Exif is selected in Data Format PDF Compression Select the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Create a PDF file that sup...

Page 729: ...ys the Save Settings dialog box after scanning 2 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the applica...

Page 730: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 730 ...

Page 731: ...elect Source Select the type of item to be scanned Scanning documents Document or Document ADF Platen Scanning magazines Magazine Scanning documents from the ADF Auto Document Feeder Document ADF Simplex Document ADF Manual Duplex or Document ADF Platen Note When Document ADF Platen is selected and documents are placed both on the platen and ADF those placed on the ADF will be scanned Color Mode S...

Page 732: ...the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Note For Resolution only 300 dpi or 400 dpi can be set Document Scan Orientation Settings This appears when you select ADF for Select Source Click to display the Document Scan Orientation Settings dialog box in which you can set the orientation and binding side of the documents to be s...

Page 733: ...ine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow Reduce gutter shadow platen Reduces gutter shadows that appear between pages when scanning open booklets Important This function is available only when scanning from ...

Page 734: ...supported The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Documents containing special fonts effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results...

Page 735: ...is checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Check scan results and specify save settings Displays the Save Settings dialog box after scanning 3 Application Settings Are...

Page 736: ...type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolution automatically as well Important Item types supported by Auto are photos postcards business cards magazines newspapers documents and BD DVD CD To scan the following types of items specify the item type or size You cannot scan correctly with Auto A4 size photos Text documents ...

Page 737: ...ct the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appears Select a Unit then enter the Width and Height and then click OK Note Only Auto is available when Select Source is Auto Click Defaults in the screen in which you can specify the paper size to restore the specified settings to the default settings Resolution Select the resolution of ...

Page 738: ...from the source image due to corrections In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function When Select Source is Photo Important When Color Mode is Black and White Image Processing Settings is not available Sharpen outline Emphasizes the outline of the subjects to sharpen the image When Select Source is Magazine or Document Note The dis...

Page 739: ... pages when scanning open booklets Important This function is available only when scanning from the platen Note Use ScanGear scanner driver s Advanced Mode tab to correct gutter shadows when scanning non standard size items or specified areas Refer to Gutter Shadow Correction for your model from Home of the Online Manual for details When you enable this function scanning may take longer than usual...

Page 740: ...s containing special fonts effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results and specify save settings checkbox and then rotate the image in the Save Settings dialog box 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the ...

Page 741: ...e Pages is selected in Data Format When Black and White is selected in Color Mode this option does not appear Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF PDF Multiple Pages or Auto is selected in Data Format Note PDF files that are searchable in the...

Page 742: ...en Select Source is Auto 3 Application Settings Area E mail Client Specify the e mail client to use for attaching scanned images Note To add an e mail client to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application dialog box and specify the e mail client Instructions Opens this guide Defaults You can restore the settings in the displayed screen t...

Page 743: ... operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save...

Page 744: ...cted files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can s...

Page 745: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 745 ...

Page 746: ...canning them from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Plus to set the following Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone ...

Page 747: ...s with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detect...

Page 748: ...he operation panel JPEG Image Quality You can specify the image quality of JPEG files Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to ...

Page 749: ...r than the one specified in Save in You can specify the folder from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens t...

Page 750: ...them from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you se...

Page 751: ...a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area E mail Client Specify the e mail client to use for attaching scanned images You can specify the e mail client you want...

Page 752: ...ments after scanning them from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Plus to set the following Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important Th...

Page 753: ...s with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detect...

Page 754: ... operation panel JPEG Image Quality You can specify the image quality of JPEG files Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a ...

Page 755: ...nu select Add from the pull down menu then click Add in the displayed Select Application dialog box and specify the e mail client Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 755 ...

Page 756: ...roduct name Note With network connection Select appears on the right side of the product name Click Select to display IJ Network Scanner Selector EX from which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can restrict the size of scanned images to be attached to an e mail You can select Small Suitable for 640 x 480 Windows Me...

Page 757: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 757 ...

Page 758: ... 1 Preview Operation Buttons 2 Scan Results Area 3 Save Settings Area 1 Preview Operation Buttons Delete Deletes the image selected in the Scan Results area Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the Ena...

Page 759: ...ved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select De...

Page 760: ... the image quality of JPEG files Important This appears only when JPEG Exif is selected in Data Format PDF Compression Select the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF or PDF Multiple Pages is selected...

Page 761: ...this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Save Saves the scanned images Cancel Cancels saving 761 ...

Page 762: ...ou write down the passwords and keep them in a safe place for future reference Password protected PDF files cannot be opened in applications that do not support security settings for PDF files Require a password to open the document You can specify whether to require a password to open the PDF file Select this checkbox to enter characters in Document Open Password Document Open Password Enter a pa...

Page 763: ...pen Password and Password Confirmation or Permissions Password and Password Confirmation Click OK to scan or save Cancel After scanning with Set up password security checkbox selected in Settings dialog box The IJ Scan Utility main screen reappears After saving with Set up password security checkbox selected in Save Settings dialog box A confirmation screen appears click Cancel to return to the Pa...

Page 764: ... Area Note The displayed items vary depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left and right halves of an item twice as large as Letter size separately Full Platen x 2 Scans the ...

Page 765: ...Scan from Right Displays the first scanned image on the right side Scan Image 1 Start Scanning Image 1 Scans the first item Scan Image 2 Start Scanning Image 2 Scans the second item 765 ...

Page 766: ...Thumbnail View area Enlarge Reduce Allows you to enlarge or reduce the preview image Clicking the Preview area enlarges the displayed image Right clicking the Preview area reduces the displayed image Rotate Left Rotates the preview image 90 degrees counter clockwise Rotate 180 Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open Guide Opens this pa...

Page 767: ...ing the first item by clicking Start Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear 767 ...

Page 768: ...Related Topic Scanning Originals Larger than the Platen Image Stitch 768 ...

Page 769: ...ltiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver Correcting Images and Adjusting Colors with ScanGear Scanner Driver ScanGear Scanner Driver Screens Positioning Originals Scanning from Computer Adjusting Cropping Frames ScanGear General Notes Scanner Driver Important Available functions and settings vary depend...

Page 770: ...tware This software enables you to preview scan results or set document type and output size etc when scanning documents It is useful when you want to scan in a specific color tone as it allows you to make various corrections and adjust brightness contrast etc Screens There are two modes Basic Mode and Advanced Mode Switch modes by clicking a tab on the upper right of the screen Note ScanGear star...

Page 771: ...Advanced Mode Use the Advanced Mode tab to specify the color mode output resolution image brightness color tone etc when scanning 771 ...

Page 772: ...Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver 772 ...

Page 773: ...ty Refer to Starting IJ Scan Utility for your model from Home of the Online Manual for how to start IJ Scan Utility 2 Click ScanGear in the IJ Scan Utility main screen The ScanGear screen appears Starting from an Application Follow these steps example to start ScanGear from an application The procedure varies depending on the application For details refer to the application s manual 1 Start the ap...

Page 774: ...ew and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note When using a model supporting ADF duplex scanning you can scan both sides of the documents a...

Page 775: ...layed when an ADF type is selected for Select Source Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 when an ADF type is selected for Select Source 5 Set Output Size according to purpose Output size options vary by the item selected in Destination 6 Adjust the cropping frames scan areas as required Adjust the size and positi...

Page 776: ...Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 776 ...

Page 777: ... types of documents may not be scanned correctly In that case click Thumbnail on the Toolbar to switch to whole image view and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been...

Page 778: ...ect image and adjust colors as required Adjusting Cropping Frames ScanGear Image Settings Color Adjustment Buttons 7 Click Scan Scanning starts Note Click Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box ...

Page 779: ... without preview 1 Place the documents on the ADF of the machine then start ScanGear scanner driver Placing Documents ADF Auto Document Feeder Starting ScanGear Scanner Driver 2 Click the Advanced Mode tab and select Document ADF Simplex or Document ADF Duplex for Select Source Note Settings are not retained when you switch modes You can select Document ADF Duplex when using a model supporting ADF...

Page 780: ... a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Advanced Mode Tab 780 ...

Page 781: ...c Thin documents Thick documents Scanning Multiple Documents in Whole Image View The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note You can also scan multiple documents at one time from the Advanced Mode tab Use the Advanced Mode tab to make advanced scan settings such as the color mode output...

Page 782: ...ze 4 Set Destination 5 Set Output Size according to purpose 6 Adjust the cropping frames and set Image corrections as required Note You can correct each image separately Select the frame you want to correct In thumbnail view you can only create one cropping frame per image To create multiple cropping frames in an image scan in whole image view 782 ...

Page 783: ... steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image Note Positions of slanted documents are not corrected in whole image view 1 After previewing images click Thumbnail on the Toolbar Switch to whole image view Note When the whole image is displayed the icon changes to Whole Image 2 Set Destination 3 Set Output Size according t...

Page 784: ...u can also create two or more cropping frames If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the specified area will be scanned Adjusting Cropping Frames ScanGear 5 Set Image corrections as required 6 Click Scan Areas framed by broken lines are scanned Note A response of ScanGear after scanning can be specified in...

Page 785: ... Driver Correcting Images Unsharp Mask Reduce Dust and Scratches Fading Correction etc Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold 785 ...

Page 786: ...ow of a function and select an item from the pull down menu Important Do not apply these functions to images without moire dust scratches or faded colors The color tone may be adversely affected Refer to Image Settings for details and precautions on each function Note Refer to Scanning in Advanced Mode to start the Advanced Mode tab of ScanGear and scan Adjusting the image brightness and color ton...

Page 787: ...ing the base color in recycled paper newspapers etc when scanning documents Set Reduce Show through to ON OFF ON Sharpening slightly out of focus images Set Unsharp Mask to ON OFF ON Reducing gradations and stripe patterns Set Descreen to ON OFF ON 787 ...

Page 788: ...es to Low Medium or High according to the degree of dust and scratches None Medium Correcting photos that have faded with time or due to colorcast Set Fading Correction to Low Medium or High according to the degree of fading or colorcast None Medium Reducing graininess Set Grain Correction to Low Medium or High according to the degree of graininess None Medium Correcting shadows that appear betwee...

Page 789: ...None Medium 789 ...

Page 790: ...ue to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors Click an arrow in Color Adjustment to emphasize the corresponding color Cyan red magenta green and yellow blue are complementary color pairs each pair produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color ...

Page 791: ...ellow and Magenta arrows to correct Before After Note Color adjustments are applied only to the cropping frames scan areas or the frame selected in thumbnail view You can select multiple frames or cropping frames by clicking them while pressing the Ctrl key You can also select a color tone from the color pattern displayed on the left of the Color Pattern screen You can also use this function to ad...

Page 792: ...ndow Saturation Adjust the image s saturation vividness You can brighten colors that have faded with time etc Move Slider under Saturation to the left to decrease the saturation darken the image and to the right to increase the saturation brighten the image You can also enter a value 127 to 127 Saturation decreased Original image Saturation increased Note The natural color tone of the original ima...

Page 793: ...r produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color It is usually difficult to correct the image completely by adjusting only one color pair It is recommended that you find a portion in the image where it should be white and adjust all three color pairs so that the portion turns white You can also...

Page 794: ... switch to detailed view Click Up arrow to return to the previous view Click Defaults to reset all adjustments in the current window Channel Each dot of an image is a mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust...

Page 795: ...n the image too much and shadows may be lost if you darken the image too much Contrast Contrast is the degree of difference between the brighter and darker parts of an image Increasing contrast will increase the difference thus sharpening the image Decreasing contrast will decrease the difference thus softening the image Move Slider under Contrast to the left to decrease and right to increase the ...

Page 796: ...Note Increasing the contrast is effective in adding a three dimensional feel to soft images However shadows and highlights may be lost if you increase the contrast too much 796 ...

Page 797: ...ure of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Histograms You can see the histogram of a specified area for each C...

Page 798: ...vel 0 The parts at Mid point Slider will turn to the color exactly between the black point and white point All parts to the right of White point Slider will turn white level 255 When Image Adjustment is set to anything but None the adjustments shown below are performed automatically Moving the Black point and White point Sliders Move the Black point Slider or White point Slider to adjust brightnes...

Page 799: ...s with more data distributed to the highlight side Move the Mid point Slider toward the highlight side Images with more data distributed to the shadow side Move the Mid point Slider toward the shadow side Adjusting Histograms Using the Droppers When you select a Channel and click the Black point Mid point or White point Dropper the mouse pointer on the preview image changes to a dropper Click a Dr...

Page 800: ...cked with White point Dropper will be the brightest point You can also enter a value 10 to 255 Click Dropper for Gray Balance and click the area you want to adjust the color in the preview image The clicked point will be set as the achromatic color reference and the rest of the image is adjusted accordingly For instance if snow in a photo appears bluish click the bluish part to adjust the whole im...

Page 801: ... mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Tone Curves With ScanGear scanning images via a scanner is the...

Page 802: ... The midtone data of the input side is stretched toward the highlight of the output side resulting in a bright toned image when viewed on a monitor Underexposure Concave curve The midtone data of the input side is stretched toward the shadow of the output side resulting in a dark toned image when viewed on a monitor High contrast S curve The highlight and shadow of the input side are enhanced resu...

Page 803: ...Downward sloping line The input and output sides are reversed resulting in a negative positive inverted image Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas 803 ...

Page 804: ...ent window Adjusting Threshold The brightness of color and grayscale images is expressed in a value between 0 and 255 However in creating black and white images all colors are mapped to either black 0 or white 255 Threshold is the borderline value that determines a color as black or white Move Slider to the right to increase the threshold value and thus increase the black areas Move the slider to ...

Page 805: ...ar Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab 805 ...

Page 806: ...hen scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF Simplex Scan documents from the ADF in black and white Docume...

Page 807: ...t type will also be active If you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Im...

Page 808: ...ining the aspect ratio Monitor Size 1024 x 768 pixels etc Select an output size in pixels A cropping frame of the selected monitor size will be displayed and the portion within the cropping frame will be scanned You can drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Opens the Add Delete the Output Size dialog box in which you can specify custom output si...

Page 809: ... the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Allows you to apply corrections to images Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on ...

Page 810: ...ings tab of the Preferences dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress will be displayed Click Cancel to cancel the scan Preferences Opens the Preferences dialog box in which you can make scan preview settings Close Closes ScanGear scanner driver 2 Toolbar You can adjust or rotate preview images The buttons displayed on the Toolbar vary by view In thumbnail...

Page 811: ...lable when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear and the current ...

Page 812: ...ect multiple images by clicking them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to zoom in on the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the frame again to return the display to its non magnified state When Whole Image is displayed on the Toolbar Items on the Platen are sc...

Page 813: ...g frame on the displayed image In thumbnail view you can only create one cropping frame per image In whole image view you can create multiple cropping frames Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 813 ...

Page 814: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 815: ...rrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non mag...

Page 816: ...he next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Opens t...

Page 817: ...ing the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again...

Page 818: ...s to all of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear and the current scan settings document type etc Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview You can also check the results of the settings image corrections color adjustments etc made in 1 Settings and Operation Buttons Wh...

Page 819: ...selected no outline The settings will not be applied When Whole Image is displayed on the Toolbar Items on the Platen are scanned and displayed as a single image All portions in the cropping frames will be scanned Note You can specify the cropping frame on the displayed image In thumbnail view you can only create one cropping frame per image In whole image view you can create multiple cropping fra...

Page 820: ...ing a model supporting ADF duplex scanning Paper Size Select the size of the document to be scanned This setting is available in whole image view only When you select a size the Preview area size changes accordingly Important Some applications have a limit to the amount of scan data they can receive Available scan range is as follows 21000 pixels x 30000 pixels or less If you change Paper Size aft...

Page 821: ...n black and white photos or to create black and white images This mode renders the image in 256 levels 8 bit of black and white Black and White Select this mode to scan photos and documents in black and white This mode renders the image in black and white The contrast in the image is divided at certain levels threshold level into black and white and is rendered in two colors The threshold level ca...

Page 822: ...played and its aspect ratio is fixed Note The values you can enter will be within the range of the selected document size The minimum size is 96 pixels x 96 pixels when Output Resolution is 600 dpi scaled at 100 When Auto Crop is performed in whole image view the aspect ratio will not be maintained since the size will be prioritized Refer to Adjusting Cropping Frames ScanGear for details on croppi...

Page 823: ...i When Select Source is Document ADF Simplex or Document ADF Duplex You can enter a value within the range of 25 dpi to 600 dpi Output Size Select an output size Select Flexible to set custom sizes or select a size for printing or displaying Select Add Delete to set custom size and save it as a new output size option Flexible You can specify the output resolution and scale and adjust the cropping ...

Page 824: ... or move it while maintaining the aspect ratio Add Delete Opens the Add Delete the Output Size dialog box in which you can specify custom output sizes In the Add Delete the Output Size dialog box you can specify multiple output sizes and save them at one time Saved items will be registered to the Output Size list and can be selected along with the predefined items Adding Select Print or Image disp...

Page 825: ... Images in Preview Tab Preferences dialog box Switch Aspect Ratio Available when Output Size is set to anything but Flexible Click this button to rotate the cropping frame Click again to return it to the original orientation Data Size The data size when scanned with the current settings is displayed Note When the data size exceeds a certain size the value appears in red In that case a warning mess...

Page 826: ...ing items Image Adjustment When Image Adjustment is set the brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected document type or the specified document type The result of the adjustment will be reflected in the entire image None Image Adjustment will not be applied Auto Applies Image Adjustment by automatically detecting the ...

Page 827: ...t this setting Important Reduce Show through can be set when Recommended is selected on the Color Settings tab of the Preferences dialog box and Document or Magazine is selected for Image Adjustment Unsharp Mask Emphasizes the outline of the subjects to sharpen the image when scanning photos OFF Unsharp Mask will not be applied ON Emphasizes the outline of the subjects to sharpen the image It is r...

Page 828: ... that have faded with time or have a colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors None Fading Correction will not be applied Low Select this to correct a small amount of fading and colorcast Medium It is recommended that you normally select this setting High Select this to correct a large amount of fading and colo...

Page 829: ...t level is too strong with the medium setting Medium It is recommended that you normally select this setting High Select this when the effect level is too weak with the medium setting Important You can set Gutter Shadow Correction after preview Do not place objects that weigh 4 4 lbs 2 0 kg or more on the platen Also do not press on the document with a force exceeding 4 4 lbs 2 0 kg If you press h...

Page 830: ...e document with black cloth if white spots streaks or colored patterns appear in scan results due to ambient light entering between the document and the Platen If the shadow is not corrected properly adjust the cropping frame scan area on the preview image Adjusting Cropping Frames ScanGear 830 ...

Page 831: ...Color Adjustment Buttons the results will be reflected in the preview image Click a Color Adjustment Button to set the following items Saturation Color Balance Adjust the saturation vividness and color tone of the image Use this function to brighten colors that have faded with time or due to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or...

Page 832: ...e no settings to make in this screen For a color image select a color in Channel to check either Red Green or Blue or select Master to check three colors together If you place the cursor on the preview image the portion will be enlarged and its RGB values only L when Color Mode is Grayscale before and after the adjustments will be displayed Threshold Set the boundary threshold at which black and w...

Page 833: ...gs List and click Delete Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List You can load and apply the saved tone curve threshold settings to a preview image To load the settings select the saved item from the pull down menu Note Save up to 20 items Defaults Reset all adjustments saturation color balance brightness contrast histogram and tone curve 833...

Page 834: ...settings specify the folder in which to save images temporarily and set the music file to play during or at the end of a scan Preview Tab Allows you to select what to do with Preview when ScanGear is started how to display cropping frames after previewing images and the cropping size for thumbnails of scanned documents Scan Tab Allows you to select what to do with ScanGear after scanning image Col...

Page 835: ...Settings dialog box Note If the machine is off or bi directional communication is disabled a message may appear because the computer cannot collect the machine status In that case click OK to exit ScanGear scanner driver Auto Power On Select Enable to turn on the machine automatically when data is received Auto Power Off Specify the amount of time you want to set from the list When this time lapse...

Page 836: ...g or printing may take longer than usual when this function is used Do not use quiet mode Select this option when you wish to use the machine with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the machine Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine duri...

Page 837: ...ile mid rmi midi Audio file wav aif aiff MP3 file mp3 Calibration Settings When you set Execute at Every Scan to ON the scanner will be calibrated every time before previewing and scanning to reproduce correct color tones in scanned images Note Even when Execute at Every Scan is set to OFF the scanner may be calibrated automatically in some cases such as immediately after you turn the machine on C...

Page 838: ... Advanced Mode tab settings are also saved None No preview image will be displayed at startup Note Select None if you do not want to save the preview image Cropping Frame on Previewed Images Select how to display cropping frames after previewing images Execute auto cropping on previewed images The cropping frame scan area will automatically be displayed in the document size after previewing Displa...

Page 839: ...e standard size Standard The standard size Smaller Displays 95 in width and height of the area displayed for the standard size Note When you change the Cropping Size for Thumbnail View setting the preview images will be refreshed and cropped to the new size As the preview images are refreshed the color adjustments and other settings applied to them are reset 839 ...

Page 840: ... original application when scanning is completed Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed Display the dialog to select next action Select this to open a screen and select what to do when scanning is completed Note Even if Do not close ScanGear automatically or Display the dialog to select next action is set some ap...

Page 841: ...inter colors thus reducing time and trouble to manually match the monitor and printer colors Source Scanner Select scanner profile Target Select target profile Monitor Select this checkbox to display preview image with optimum correction for monitor Defaults Returns to the default Color Matching settings Note The Color Adjustment Buttons on the Advanced Mode tab are not available when you select C...

Page 842: ...nual for the monitor printer and application settings Monitor Gamma By setting the gamma value of a monitor you can adjust the input data to the brightness characteristics of the monitor Adjust the value if your monitor s gamma value does not match the default value set in ScanGear and the colors of the original image are not accurately reflected in the monitor Click Defaults to return to the defa...

Page 843: ... the item type or size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scann...

Page 844: ...J Scan Utility With network connection items may not be scanned correctly when five or more items are placed In that case reduce the number of items placed on the platen to four or less then scan again Positions of slanted items 10 degrees or less are cor rected automatically Important Refer to Loading Originals for your model from Home of the Online Manual for details on the por tions in which it...

Page 845: ... document guides to the width of the documents Insert the documents face up until a beep sounds Note When scanning duplex documents place the front sides facing up They will not be scanned in the correct page order if placed the other way around 845 ...

Page 846: ...Scan Utility Initial Cropping Frame In thumbnail view No cropping frame is specified You can drag the mouse over a thumbnail to specify a cropping frame In whole image view An active cropping frame is automatically specified around the preview image You can drag the cropping frame in the Preview area to specify the area Note You can change the auto crop setting in the Preferences dialog box Refer ...

Page 847: ...e in the direction of the arrow the cropping frame will expand or contract accordingly The cursor will change into Crosshair Arrow when it is positioned within a cropping frame Click and drag the mouse to move the entire cropping frame Note On the Advanced Mode tab you can specify the cropping frame size by entering the values into Width and Height in Input Settings You can rotate a cropping frame...

Page 848: ...lso select multiple cropping frames by clicking them while pressing the Ctrl key If you select multiple cropping frames and change the settings on a tab at the right of ScanGear the settings will be applied to all the selected cropping frames When you create a new cropping frame it retains the settings of the latest cropping frame Note Create up to 12 cropping frames Scanning takes longer than usu...

Page 849: ... select it and click Remove Cropping Frame on the Toolbar Alternatively press the Delete key When there are multiple cropping frames all the selected cropping frames active cropping frame and selected cropping frames are deleted simultaneously 849 ...

Page 850: ... using a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 ...

Page 851: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virt...

Page 852: ...Other Scanning Methods Scanning with WIA Driver 852 ...

Page 853: ...Vista 1 Follow the procedure below to open Network Windows 7 From Start menu select Computer Network Windows Vista From Start menu select Network 2 Right click XXX_MAC address where XXX is model name in the displayed screen then select Install The setting may have been completed already depending on your environment In that case Uninstall appears Scanning with WIA Driver 2 0 The following is an ex...

Page 854: ...twork connection the following resolutions can be specified 150 dpi 300 dpi 600 dpi Brightness Move the slider to adjust the brightness Move it to the left to darken and right to brighten the image You can also enter a value 100 to 100 Contrast Move the slider to adjust the contrast Moving it to the left will decrease the contrast of the image thus softening the image Moving it to the right will i...

Page 855: ... the platen select Flatbed for Paper source To scan from the ADF select Document Feeder Select the type of picture from Color picture Grayscale picture Black and white picture or text and Custom Settings Note When using the scanner or printer with network connection the options for the type of picture may differ from those displayed with USB connection To scan with the values previously set in Adj...

Page 856: ...ing the scanner or printer with network connection you cannot specify Brightness and Contrast 5 Click Preview to preview the image The preview image appears on the right Drag to specify the scan area Important With network connection scan without preview when scanning documents from the ADF If you preview place the document again and scan If there is document left in the ADF after previewing press...

Page 857: ...l apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Windows 8 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX2 Windows 7 Windows Vista From the Start menu click All Programs Canon Utilities IJ Network Scanner Selector EX2 IJ Network...

Page 858: ...nel Instructions Opens this guide Scan from Operation Panel Settings The Scan from Operation Panel Settings screen appears You can select up to three scanners and printers in total for scanning from the operation panel You can scan items using the operation panel of the selected scanner or printer and send the scanned images to your computer over a network Important When using a model with which y...

Page 859: ...nd try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear refer to Problems with Network Communication for your model from Home of the Online Manual You do not need to use this software when scan...

Page 860: ...o a user account with administrator privilege 1 Click Control Panel Programs Programs and Features 2 Select Canon IJ Network Scanner Selector EX2 then click Uninstall Change Note If the User Account Control screen appears click Continue 3 Click Yes when the confirmation message appears 4 When uninstallation is complete click OK Note When the message prompting you to restart your computer appears c...

Page 861: ...Scanning Tips Resolution Data Formats Color Matching 861 ...

Page 862: ... a Computer tab of the Settings dialog box ScanGear Scanner Driver Output Resolution in Output Settings on the Advanced Mode tab Appropriate Resolution Settings Set the resolution according to the use of the scanned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website...

Page 863: ...e processing speed will slow down significantly and you will experience inconvenience such as lack of memory Set the minimum required resolution according to the use of the image Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 863 ...

Page 864: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 865: ...put profile target The image s color space is converted from the scanner s color space to sRGB by ScanGear When displaying on a monitor the image s color space is converted from sRGB to the monitor s color space based on the operating system s monitor settings and the application s working space settings When printing the image s color space is converted from sRGB to the printer s color space base...

Page 866: ...ting the item type or size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be s...

Page 867: ...han 0 4 inch 1 cm Note You can place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned see Loading Originals Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in paper jam Place and align documents of the same size when...

Page 868: ...Insert the documents face up until a beep sounds 868 ...

Page 869: ... used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Menu and Setting Screen for your model from Home of the Online Manual for details To scan from the operation panel s...

Page 870: ...ed to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner selected in the Scan from PC Settings screen will be automatically selected in the Scan from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner ...

Page 871: ...tart Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Windows 8 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX Windows 7 Windows Vista From the Start menu click All Programs Canon Utilities...

Page 872: ...If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Network Communication Problems 872 ...

Page 873: ...Scanning from Computer Mac OS Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 873 ...

Page 874: ... Sending Scanned Data as E Mail from Machine Saving Scanned Data on USB Flash Drive Forwarding Scanned Data to Shared Folder on Computer Deleting Scanned Data on USB Flash Drive Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility Windows Setting Up Operation Panel with IJ Scan Utility Mac OS 874 ...

Page 875: ...hen the computer is in the sleep or standby mode If you perform scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The destination and the file name are specified in Canon IJ Scan Utility You can specify the destination and the file name in Canon IJ Scan Utility For more on settings of Canon I...

Page 876: ... Note When you forward the scanned data to the computer using WSD one of the network protocols supported in Windows 10 Windows 8 1 Windows 8 Windows 7 and Windows Vista select Enable for WSD scan from this device on WSD setting on Other settings in LAN settings under Device settings WSD setting If you tap Search again the printer starts searching for the connected computers again 5 Specify setting...

Page 877: ...ng Favorite Settings Custom profiles D Tap to display the screen to select the destination 6 Load original document on platen glass or in ADF 7 Press Color button for color scanning or Black button for black white scanning Note When you forward the scanned data to the computer using WSD press the Color button If the original is not loaded properly a message is displayed on the touch screen Load th...

Page 878: ...am selection screen appears Windows The program selection screen may be displayed after pressing the Color or Black button In this case select Canon IJ Scan Utility and click OK If you want to scan originals with advanced settings or if you want to edit or print scanned images If you scan originals from a computer you can edit the scanned images such as optimizing or trimming In addition you can e...

Page 879: ...n the sleep or standby mode If you perform scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The mail software and the file name are specified in Canon IJ Scan Utility You can specify the destination and the file name in Canon IJ Scan Utility For more on settings of Canon IJ Scan Utility For ...

Page 880: ...uter or tap the computer to forward the scanned data for a network connected computer The Scan standby screen is displayed 6 Specify settings as necessary A Tap to select the document type Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings 880 ...

Page 881: ...ou load the original in the ADF The printer starts scanning and scanned data is forwarded to the computer and attached to an e mail If you load the original on the platen glass When you select JPEG for Format on the scan setting screen the printer starts scanning and scanned data is forwarded to the computer and attached to an e mail When you select PDF or Compact PDF for Format on the scan settin...

Page 882: ...rom the document output slot after scanning is complete If program selection screen appears Windows The program selection screen may be displayed after pressing the Color or Black button In this case select Canon IJ Scan Utility and click OK 882 ...

Page 883: ... Machine Sending Scanned Data as E Mail from Machine Registering Recipients E Mail Address Registering Recipients in Group E Mail Changing Registered Information Deleting Registered Information Importing Exporting E Mail Address Book 883 ...

Page 884: ...etting Mail Server Settings for sending scanned data as an e mail are specified using Remote UI Specifying Mail Setting for Sending Scanned Data Follow the procedure below to send the scanned data as an e mail from the printer 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to ...

Page 885: ...ng settings The screen below appears A Tap to enter the subject B Tap to select the items below 1 Tap to check the address Tapping Edit allows you to change the address 2 Tapping here and selecting Yes deletes the recipient 3 Tap to change to Cc carbon copy 4 Tap to change to Bcc blind carbon copy Note To change Cc or Bcc to To tap the recipient and tap Change to To 885 ...

Page 886: ... Items for Scanning Using Operation Panel C Tap to register the current scan settings as a custom setting Registering Favorite Settings Custom profiles D Tap to display the screen to select the destination 9 Load original document on the platen glass or in ADF 10 Press Color button for color scanning or Black button for black white scanning Note If the original is not loaded properly a message is ...

Page 887: ...nning and scanned data is sent as an e mail When you select PDF or Compact PDF for Format on the scan setting screen the confirmation screen asking you if you continue scanning is displayed after scanning is complete If you continue scanning load the original on the platen glass and start scanning If you do not continue scanning tap End The scanned data is sent as an e mail Remove the original on ...

Page 888: ... Print send log Prints out the send log of the printer Tap Yes to start printing 888 ...

Page 889: ...egister the recipients e mail address 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to E mail 4 Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book The screen to select an ID number is displayed 889 ...

Page 890: ...mber If you tap New entry an unregistered ID number will be selected in numerical order 8 Tap Register e mail address 9 Select registration method Direct entry The screen to register the recipient s e mail address and name is displayed Go to next step Select from send log When you select this registration method the screen to select the e mail address from the send logs is displayed Selecting an e...

Page 891: ...already entered If you do not change the e mail address go to next step 1 Tap entry field of e mail address 2 Enter recipient s mail address 3 Tap OK Note You can enter the e mail address up to 60 characters 40 characters for the US Canada Korea and some regions of Latin America including spaces Entering Numbers Letters and Symbols 12 Tap Register to finalize registration Note To register another ...

Page 892: ...ents registered to the group e mail 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to E mail 4 Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book The screen to select an ID number is displayed 892 ...

Page 893: ...ayed by name tap Switch view The registered recipients are displayed by ID number If you tap New entry an unregistered ID number will be selected in numerical order 8 Tap Register group e mail The screen to register the group name and the member of the group is displayed 9 Enter group name 1 Tap entry field of group name The screen to enter the character is displayed 2 Enter group name 3 Tap OK No...

Page 894: ... by initial By selecting the initial the registered recipients are displayed in alphabetical order from the selected character C Tap to display the screen to select an ID number of the registered recipient You can search the registered recipient by ID number By entering the ID number and tapping OK the registered recipients are displayed in order from the recipient of the ID number selected D The ...

Page 895: ...he recipient from the group e mail 3 To add another member tap Add member again The address book is displayed 4 Tap recipient to register as group member The member to register is displayed on the list Repeat the procedure to register another member to the same group e mail 11 Tap Complete to finalize registration Note To register another group select an unregistered ID number and operate in the s...

Page 896: ...Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book 7 Tap recipient or group e mail to change 8 Change registered information To change an individual recipient 1 Tap Edit e mail address The registered information screen of the selected recipient is displayed 2 Tap entry field of name or entry field of e mail addresses The each edit screen is displayed 3...

Page 897: ... of name When edit screen of group name is displayed change the group name then tap OK 3 To add member tap Add member When the printer s directory is displayed tap the recipient you want to add 4 To delete member tap recipient on list When the confirmation screen is displayed tap Yes to delete the recipient from the group e mail 5 Tap Complete to finalize changing 897 ...

Page 898: ...nd tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Tap Attach to E mail 4 Tap E mail directly from device 5 Tap Edit e mail address book 6 Tap Display e mail address book 7 Tap recipient or group e mail to delete 8 Tap Delete e mail address or Delete group e mail 9 When confirmation screen is displayed tap Yes to delete 898 ...

Page 899: ...k 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Insert USB flash drive into USB flash drive port 4 Tap Attach to E mail 5 Tap E mail directly from device 6 Tap Edit e mail address book 7 Tap Import e mail address book 8 Check message that is displayed and tap Yes The address book saved ...

Page 900: ...oid overwriting the e mail address book you cannot save the book on a USB flash drive which already includes it Delete the book from the USB flash drive or use the one which includes no book The folder name which includes the e mail address book is CANON_SC_ EMAIL_ADDRESS BIN 4 Tap Attach to E mail 5 Tap E mail directly from device 6 Tap Edit e mail address book 7 Tap Export e mail address book 8 ...

Page 901: ...ted accidents We assume no responsibility for damage to or loss of data for whatever reason even within the warranty period 1 Make sure printer is turned on 2 Flick HOME screen and tap Scan Using the Operation Panel The screen for selecting to which you save the data is displayed 3 Insert USB flash drive into USB flash drive port 4 Tap USB flash drive Note When the message informing you that the o...

Page 902: ...ster the current scan settings as a custom setting Registering Favorite Settings Custom profiles D Tap to display the screen to select the destination 7 Load original document on platen glass or in ADF 8 Press Color button for color scanning or Black button for black white scanning Note If the original is not loaded properly a message is displayed on the touch screen Load the original on the plate...

Page 903: ...ue scanning load the original on the platen glass and start scanning If you do not continue scanning tap End The scanned data is saved on the USB flash drive in one PDF file When you scan the originals continuously you can save up to 100 pages of images in one PDF file Remove the original on the platen glass or from the document output slot after scanning is complete Note If the USB flash drive be...

Page 904: ...anned Data Saved on USB Flash Drive to the Computer You can import the scanned data saved on a USB flash drive to the computer After scanning the data connect the USB flash drive to the computer and import the data 904 ...

Page 905: ...onnected to a computer via a LAN correctly The destination folder is registered using Canon Quick Utility Toolbox in advance You can register the destination folder using Canon Quick Utility Toolbox For more on settings of Canon Quick Utility Toolbox For Windows Destination Folder Settings For Mac OS Destination Folder Settings Follow the procedure below to forward scanned data to the shared folde...

Page 906: ...ings B Tap to display Scan settings screen For details on the setting items Setting Items for Scanning Using Operation Panel C Tap to register the current scan settings as a custom setting Registering Favorite Settings Custom profiles D Tap to display the screen to select the destination 6 Load original document on platen glass or in ADF 7 Press Color button for color scanning or Black button for ...

Page 907: ...creen the printer starts scanning and scanned data is saved on the shared folder of the computer When you select PDF or Compact PDF for Format on the scan setting screen the confirmation screen asking you if you continue scanning is displayed after scanning is complete If you continue scanning load the original on the platen glass and start scanning If you do not continue scanning tap End The scan...

Page 908: ... USB flash drive port 4 Tap USB flash drive Note When the message informing you that the operation restriction is enabled ask the administrator of the printer you are using 5 Tap Delete saved data The file list is displayed 6 Select data to delete File name list Preview screen A Flick vertically or tap to display the file name and tap to delete the data When the format for PDF data is selected onl...

Page 909: ...e PDF data is displayed on the touch screen C Tap to switch the file type displayed on the touch screen D Flick to display the data and tap to delete the data E Tap to display the file name list 7 Tap Yes on confirmation screen The printer starts deleting the file 909 ...

Page 910: ... Some settings cannot be specified in combination with the setting of other setting item the document type selected for Doc type or the scan menu on the screen for selecting to which you save the data If the setting which cannot be specified in combination is selected and Error details are displayed on the touch screen In this case tap on the upper left on the touch screen to check the message and...

Page 911: ...rough on the scanned document This setting item is not available when Photo is selected for Doc type 7 Descreen A printout consists of minute dots to make characters or graphs Interfering with each dot may result in uneven shades or a striped pattern Select ON if you notice any uneven shades or a striped pattern on the scanned image This setting item is not available when Photo is selected for Doc...

Page 912: ...respond when scanning from the operation panel Note The screens for scanning photos from the operation panel are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Select a scan mode on the Scanning from the Operation Panel tab 912 ...

Page 913: ...tings Save to PC Document Dialog Box Settings Save to PC Photo Dialog Box Settings Attach to E mail Document Dialog Box Settings Attach to E mail Photo Dialog Box 4 Set Scan Options 5 Specify the file name and other settings in Save Settings 913 ...

Page 914: ...ect the application you want to start after scanning in Application Settings 7 Click OK The responses will be executed according to the specified settings when you start scanning from the operation panel 914 ...

Page 915: ... following scan functions PIXMA MAXIFY Cloud Link PIXMA MAXIFY Cloud Link is a web service provided by Canon Save scanned images to data storage services through integration with various cloud services without using a computer Using PIXMA MAXIFY Cloud Link 915 ...

Page 916: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 917: ...Preparing for Faxing Sending Faxes Using Operation Panel of Printer Registering Recipients Receiving Faxes Other Useful Fax Functions Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS 917 ...

Page 918: ...to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer The printer must be set up depending on your telephone line and use of the faxing function Follow the procedure below to set up the printer 1 Connecting Telephone Line 2 Setting Telephone Line Type 3 Setting Rece...

Page 919: ...uring fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Make sure that the printer is...

Page 920: ...ows Attach the B T adapter to the modular cable connecting the external device and then connect the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details refer to the instruction manual supplied with the network device control devices such as...

Page 921: ...ilt in to the modem C Computer D Telephone or answering machine Important When the splitter is not built in to the modem do not branch the telephone line before the splitter wall side And also do not connect splitters in parallel The printer may not be able to operate properly Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting T...

Page 922: ...ne type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to check the current setting Summary of Reports and Lists 1 Make sure that printer is turned on 2 Flick HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap FAX settings 5 Tap FAX user settings 6 Tap Telephone line type 7 Tap a telephone line type Rotar...

Page 923: ...single telephone line for faxes and voice calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Connection Setting Receive Mode This section describes the procedure to select the receive mode 1 Make sure that printer is turned on 2 Flick HOME screen and then...

Page 924: ... telephone may not ring when a call incomes even if it is con nected to the printer depending on the type or settings of the tele phone DRPD or Network switch When receiving voice calls with a telephone or answer ing machine connected to the printer and subscribing to a ring pattern detection service provided by your telephone company When a call incomes the telephone will ring The printer detects...

Page 925: ...witch automatically during a call Note If you subscribe to Duplex Ringing service in Hong Kong the number of times the external device rings specified with Ring count in FAX only mode is available in TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select FAX only mode on the Receive mode settings screen specify the number of times the ext...

Page 926: ...wing you to have different numbers for fax calls and voice calls using only one telephone line Your printer will automatically monitor the ring pattern and will automatically receive the fax if the ring pattern is a fax call To use DRPD follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company Note Contact your local telephone company for de...

Page 927: ...8 Specify number of time and tap OK 9 Tap OK The Function list screen is displayed 927 ...

Page 928: ...x telephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Advanced FA...

Page 929: ... on 2 Flick HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap Device user settings 5 Tap Date time setting 6 Set date 1 Tap a setting item to change 2 Tap number to enter Enter only the last two digits of the year 3 Tap OK 4 Tap OK again when all settings are completed 7 Set time 929 ...

Page 930: ...iods of the year You can set your printer to automatically change the time by registering the date and time that daylight saving time summer time begins and ends Important Not all the latest information of all countries or regions is applied for Daylight saving time setting by default You need to change the default setting according to the latest information of your country or region Note This set...

Page 931: ... setting item to change and then specify the setting Tap OK again when all settings are completed 2 Set time in 24 hour format when summer time starts Tap a setting item to change and then specify the setting Tap OK again when all settings are completed 8 Set date and time when summer time ends 1 Set date when summer time ends Tap a setting item to change and then specify the setting Tap OK again ...

Page 932: ...ser Information This section describes the procedure to register the user information Note Before sending a fax be sure to enter your name and fax telephone number in Unit name and Unit TEL on the User information settings screen for US only 1 Make sure that printer is turned on 2 Flick HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap FAX settings 5 Tap FAX user...

Page 933: ...e screen to enter the character is displayed 2 Enter unit name 3 Tap OK Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 8 Enter unit fax telephone number 1 Tap entry field under Unit TEL The screen to enter the number is displayed 2 Enter unit fax telephone number 933 ...

Page 934: ...K Note You can enter the fax telephone number up to 20 digits including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 9 Tap Register to finalize registration 934 ...

Page 935: ...ending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Resending Faxes Redialing Busy Number Setting Items for Sending Faxes Sending Faxes Using Useful Functions 935 ...

Page 936: ...ng on Telephone 1 Make sure that printer is turned on 2 Load documents on platen glass or in ADF Important When sending a double sided document load the document on the platen glass Double sided documents cannot be automatically scanned and sent from the ADF Note For details on the types conditions of document and how to load the document Loading Originals 3 Flick HOME screen and then tap FAX Usin...

Page 937: ...tered fax telephone number Sending Fax to Registered Recipient H Current state The current state is displayed I Send Settings Setting Items for Sending Faxes Note If you have not set up the printer for sending receiving faxes yet the message for setup is displayed on the touch screen when you tap FAX on the HOME screen for the first time When you set up for faxing follow the procedure according to...

Page 938: ...e Deletes the entered number D Blank space Enters a blank space 3 Tap OK The touch screen returns to the Fax standby screen Note By tapping Save profile you can register the current print settings as a custom setting Registering Favorite Settings Custom profiles 938 ...

Page 939: ...nning the document the confirmation screen asking you if you load the next document is displayed To send the scanned document tap Send now to start sending it To send two or more pages follow the message to load the next page and tap Scan After scanning all pages tap Send now to start sending Note To cancel sending the fax press the Stop button Note When your printer is connected to a PBX Private ...

Page 940: ...r Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Advanced FAX settings under FAX settings Advanced FAX settings Important While automatic redialing the unsent ...

Page 941: ... fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press the Stop button To cancel a fax transmission while it is in progress press the Stop button an...

Page 942: ...s If the recipient s fax device is not compatible with Extra fine 300 x 300 dpi the fax will be sent in the Standard or Fine resolution Photo Suitable for photographs Note When sending a color fax documents are always scanned in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same i...

Page 943: ...ful Functions Sending Fax after Speaking on Telephone Sending Fax to Registered Recipient Sending Same Document to Several Recipients Sequential Broadcasting Preventing Mistransmission of Faxes Using On Hook Dial Function 943 ...

Page 944: ...annot use the platen glass to load documents Load the documents in the ADF When loading document on the platen glass send a fax with automatic transmission Sending Faxes by Entering Fax Telephone Number To speak to the recipient before sending a fax you need to connect a telephone to the printer For details on how to connect the telephone to the printer Basic Connection Note For details on the bas...

Page 945: ...smission or the Black button for black white transmission Important Color transmission is available only when the recipient s fax device supports color faxing 10 Hang up handset Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button and then follow the instructions on the touch screen If documents remain in the ADF after t...

Page 946: ... after speaking on the telephone Sending Fax after Speaking on Telephone Note For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that printer is turned on 2 Load documents on platen glass or in ADF 3 Flick HOME screen and then tap FAX Using the Operation Panel The Fax standby screen is displayed 4 Change send settings as necessary Setting Items f...

Page 947: ...an ID number of the registered recipient You can search the registered recipient by ID number By enter the ID number and tapping OK the registered recipients are displayed in order from the recipient of the ID number selected D Tap to register a new recipient or a new group dial Registering Fax Telephone Number of Recipients Registering Recipients in Group Dial E Tap to select a registered recipie...

Page 948: ...utton and then follow the instructions on the touch screen If documents remain in the ADF after the Stop button is pressed while scanning is in progress Document in ADF Tap OK to eject document is displayed on the touch screen By tapping OK the remaining documents are automatically ejected In case the printer was not able to send a fax such as when the recipient s line was busy it has the function...

Page 949: ...d recipients due to the misdialing or incorrect registration of fax telephone numbers When you send important documents we recommend that you send them one by one after speaking on the telephone Sending Fax after Speaking on Telephone Note If you frequently send documents to the same group of recipients you can group these numbers for group dialing This will allow you to send documents to all the ...

Page 950: ...rs Tap the entry field of fax telephone numbers and enter the number Sending Faxes by Entering Fax Telephone Number Note If FAX number re entry in Security control under FAX settings is set to ON enter the number again Security control By redialing Tap Redial and select a number in the outgoing call logs Manual Redialing 6 Add recipient 1 Tap Add recipient The list of the recipients is displayed 2...

Page 951: ...urther repeat same procedure Note You can specify the recipient either by entering the fax telephone number or by selecting a number from the outgoing call logs If you want to delete the recipient tap a recipient that you want to delete from the list After the confirmation screen is displayed tap Yes to delete the recipient 7 Press Color button for color transmission or Black button for black whit...

Page 952: ...d You cannot cancel a fax transmission to only one recipient If documents remain in the ADF after the Stop button is pressed while scanning is in progress Document in ADF Tap OK to eject document is displayed on the touch screen By tapping OK the remaining documents are automatically ejected 952 ...

Page 953: ...tion Before sending a fax the printer checks whether the recipient s fax device information matches the dialed number Sending Faxes after Checking Information Checking Recipient s Information Sending Faxes after Dialing Twice Fax Number Re entry Set FAX number re entry to ON following the procedure below 1 Make sure that printer is turned on 2 Flick the HOME screen and then tap Setup Using the Ope...

Page 954: ...a fax manually Sending Fax after Speaking on Telephone 1 Make sure that printer is turned on 2 Flick the HOME screen and then tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap FAX settings 5 Tap Security control 6 Tap Check RX FAX information 7 Tap ON Important Transmission will be canceled if the printer fails to receive the recipient s fax information or if the received information...

Page 955: ...ansmission Sending Faxes by Entering Fax Telephone Number Note You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable Security control For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that printer is turned on 2 Load documents in ADF 3 Flick HOME screen and then tap FAX Using the...

Page 956: ...the Black button for black white transmission Important Color transmission is available only when the recipient s fax device supports color faxing Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button and then follow the instructions on the touch screen If documents remain in the ADF after the Stop button is pressed while...

Page 957: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 Mac OS 957 ...

Page 958: ...ered recipients in the group Registering Recipients in Group Dial You can register up to 100 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting Registered Information To print a list of the re...

Page 959: ...splayed 4 Tap TEL number registration 5 Tap Directory registration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number Note If you already registered the recipients...

Page 960: ... step From outgoing call log When you select this registration method the screen to select the fax telephone number from the outgoing call logs is displayed Selecting a fax telephone number from the outgoing call logs the screen to register the recipient s fax telephone number and name is displayed Go to next step From incoming call log When you select this registration method the screen to select...

Page 961: ...ge the name go to next step 1 Tap entry field of name The screen to enter the character is displayed 2 Enter recipient s name 3 Tap OK Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 11 Enter recipient s fax telephone number If you select a fax telephone number on From outgoing call log or From incoming call log the fax telephone number is alre...

Page 962: ...er settings under FAX settings is set to Rotary pulse you can enter a tone T by tapping the Tone key 12 Tap Register to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST Printing List of Registere...

Page 963: ...istration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number Note If you already registered the recipients and they are displayed by name tap Switch view The regis...

Page 964: ...isplayed 2 Enter group name 3 Tap OK Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 9 Register registered recipient as a member of group dial 1 Tap Add member The printer s directory is displayed Display by name Display by ID number 964 ...

Page 965: ...rom the selected character C Tap to display the screen to select an ID number of the registered recipient You can search the registered recipient by ID number By enter the ID number and tapping OK the registered recipients are displayed in order from the recipient of the ID number selected D The recipients that can be registered are displayed 2 Tap a recipient to register as group member The membe...

Page 966: ...is displayed 4 Tap a recipient to register as group member The member to register is displayed on the list Repeat the procedure to register another member to the same group dial 10 Tap Complete to finalize registration Note To register another group select an unregistered ID number and operate in the same procedure You can check the recipients you have registered to the group dial by printing GROU...

Page 967: ...the selected recipient is displayed 2 Tap entry field of name or entry field of fax telephone numbers The each edit screen is displayed 3 Change name or fax telephone numbers 4 Tap OK The touch screen returns to the registered information screen 5 Tap Register To change a group dial 1 Tap Edit group dial The registered information screen of the group dial is displayed 2 To change group name tap en...

Page 968: ...5 Tap Complete to finalize changing 968 ...

Page 969: ...y screen is displayed 3 Tap Function list The Function list screen is displayed 4 Tap TEL number registration 5 Tap Directory registration 6 Tap a recipient or a group dial to delete 7 Delete registered information To delete an individual recipient 1 Tap Delete recipient 2 When confirmation screen is displayed tap Yes to delete To delete a group dial 1 Tap Delete group dial 2 When confirmation scr...

Page 970: ...list The Function list screen is displayed 5 Tap Print reports lists 6 Tap Directory list 7 Tap an item to print If you selected Recipient The confirmation screen to select whether to print the list in alphabetical order is displayed If you tap Yes Prints RECIPIENT TELEPHONE NUMBER LIST in alphabetical order If you tap No Prints RECIPIENT TELEPHONE NUMBER LIST in the order of the ID number If you ...

Page 971: ...s it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utili...

Page 972: ...ou do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 2 Start up Speed Dial Utility2 For Windows 10 click Start button and select All apps Canon Utilities and then Speed Dial Utility2 For Windows 8 1 or Windows 8 select Speed Dial Utility2 on the Start screen to start Speed Dial...

Page 973: ...Manual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List Selects a setting item for editing Choose one item from TEL Number Re...

Page 974: ... Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC Saves the telephone directory edited using Speed Dial Utility2 on the computer 10 Register to Printer Registers th...

Page 975: ...ber and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save to PC 4 Enter file name on displayed screen and then click Save Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Saved ...

Page 976: ... Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit The Individual or Group Selection dialog box is displayed 5 Click Register individual TEL number or Register group dial and then click Next If Register individual TEL...

Page 977: ...e registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the registered information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 977 ...

Page 978: ...art up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit If an individual fax telephone number is selected 1 Enter a new name 2 Enter a new fax telephone number If a group dia...

Page 979: ...elete 5 Click OK To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 979 ...

Page 980: ... fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2...

Page 981: ... s information is displayed 4 Select an item to change and then click Edit The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number and then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click ...

Page 982: ...ed To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To change a rejected number 1 Select a code to change from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To delete a rejected number 1 Select a code to delete from list and the...

Page 983: ...sing Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of telephone directory RSD file rsd to register to your printer 5 Click Open on dialog box The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd tha...

Page 984: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception Receiving Faxes Using Useful Functions 984 ...

Page 985: ...ax standby screen is displayed 3 Check receive mode setting Check the receive mode setting displayed on the Fax standby screen Note For details on how to change the receive mode Setting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the lo...

Page 986: ...s automatically Saving Received Faxes Automatically on USB Flash Drive Forwarding Received Faxes Automatically to Shared Folder on Computer When TEL priority mode is selected When the call is a fax The telephone will ring when a call incomes Pick up the handset If you hear the fax tone wait for at least 5 seconds after it stops and then hang up the handset The printer will receive the fax Note If ...

Page 987: ...t least 5 seconds after it stops and then hang up the handset If Manual auto switch ON is selected in Advanced set RX start time to longer than the time before the answering machine starts playing the answering message After making this setting we recommend that you call the answering machine using a mobile phone etc to confirm that messages are recorded successfully in the answering machine Set y...

Page 988: ...r Network switch is selected When the call is a fax The telephone will ring when a call incomes The printer will receive the fax automatically when the fax ring pattern is detected Note You can change the number of times to ring the telephone Advanced Settings of Receive Mode When the call is a voice call The telephone will ring when a call incomes When the printer does not detect the fax ring pat...

Page 989: ...y For DRPD You need to select the appropriate ring pattern on the printer Setting DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the country or region of purchase This setting may not be also available depending on the country or region of purchase 989 ...

Page 990: ...Printer s Memory If no paper is loaded or paper has run out while printing is in progress the received faxes are stored in the printer s memory and the error message for no paper is displayed on the touch screen In this case load paper and tap OK You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printing Document in Printer s Memor...

Page 991: ... loaded in the cassette 1 and cassette 2 Yes is selected for Auto feed switch in Cassette settings D 2 sidedPrintSetting Select two sided printing or single sided printing Two sided printing is available for black white faxes Color faxes are printed on the single side of paper regardless of this setting After 2 sided is selected for 2 sidedPrintSetting tap Advanced to specify the stapling side Not...

Page 992: ...ved documents in Auto print settings under FAX settings Auto print settings An error has occurred on the printer If you select Print for Received documents in Auto print settings under FAX settings a received fax will be printed automatically However if any of the following errors occurs the received fax will not be printed It will instead be stored in the printer s memory When the error is resolv...

Page 993: ... FAX to resume printing of the fax Note The printer can store up to max 250 pages max 30 documents of faxes in the printer s memory When using ITU T No 1 chart Standard mode If the printer s memory becomes full during memory reception only pages which already have been received are stored in the memory Print the received faxes stored in the printer s memory save them on the USB flash drive or forw...

Page 994: ...seful Functions Saving Received Faxes Automatically on USB Flash Drive Forwarding Received Faxes Automatically to Shared Folder on Computer Remote Reception Rejecting Fax Reception Using Caller ID Service to Reject Calls 994 ...

Page 995: ...cument processing is displayed on the Fax standby screen and the faxes are stored in the printer s memory when the received faxes are not saved on the USB flash drive because the USB flash drive is not inserted or because it is not writable You can save the faxes stored in the printer s memory to the USB flash drive manually Delete the unnecessary fax from printer s memory after saving to the USB ...

Page 996: ...e folder and file name of faxes saved on the USB flash drive is as follows Folder name CANON_SC FAXDOC 0001 File name file extension PDF Running numbers starting from FAX_0001 File date The date and time of saving as set in the printer For details on how to set the date and time Setting Date and Time When removing the USB flash drive set Auto save setting to OFF 996 ...

Page 997: ...received faxes are not forward to the shared folder because the printer is not connected with the computer or because the shared folder setting is changed You can forward the faxes stored in the printer s memory to the shared folder on the computer manually Delete the unnecessary fax from printer s memory after forwarding to the shared folder Forwarding Document in Printer s Memory to Shared Folde...

Page 998: ...fax as one PDF file You can forward up to 2000 PDF files to the shared folder on the computer If the printer is disconnected with the computer or if the writing error occurs on the computer while saving faxes is in progress the error message is displayed on the touch screen Tap OK to dismiss the error The faxes forwarded to the shared folder are named with the serial number from FAX_0001 file exte...

Page 999: ... to tone dialing For details on how to switch to tone dialing refer to your telephone s instruction manual If you have an answering machine connected to the printer that can carry out remote control operations the security code for this function may be the same as the remote reception ID In this case change the remote reception ID in Remote RX ID in Remote RX in Advanced FAX settings under FAX set...

Page 1000: ...ettings 5 Tap Security control 6 Tap FAX reception reject 7 Tap ON 8 Select a condition of rejecting fax reception No sender info Rejects faxes with no caller identification Not in directory Rejects faxes from the senders not registered in the printer s directory Rejected numbers Rejects faxes from the senders registered in the printer as rejected numbers For details on how to register the rejecte...

Page 1001: ... displayed Tap the entry field of fax telephone numbers to display the screen to enter the fax telephone number Enter the fax telephone number you want to register and then tap OK From outgoing call log When you select this registration method the screen to select the fax telephone number from the outgoing call logs is displayed Tap a fax telephone number you want to register From incoming call lo...

Page 1002: ...he registered rejected number 1 Select a registered rejected number you want to change 2 Tap Edit 3 Tap entry field of fax telephone numbers The screen to change the registered rejected number is displayed 4 Change registered rejected number in same procedure when you register 5 Finalize registration in same procedure when you register To delete the registered rejected number 1 Select a registered...

Page 1003: ...ngs 4 Tap FAX settings 5 Tap Security control 6 Tap Caller rejection 7 Tap Yes The Caller rejection conditions screen is displayed 8 Specify rejection conditions Tap a setting item and select Accept or Reject Anonymous no Selects whether to reject a phone call or fax reception from an anonymous number Out of area no Selects whether to reject a phone call or fax reception out of the subscribed serv...

Page 1004: ...Note Even if you select Reject the printer rings once The printer may not ring depending on the country or region of purchase 1004 ...

Page 1005: ...Other Useful Fax Functions Using Information Services Transmission Reception of Faxes Using ECM Document Stored in Printer s Memory Summary of Reports and Lists 1005 ...

Page 1006: ...tion Note You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable Security control 1 Make sure that printer is turned on 2 Flick HOME screen and then tap FAX Using the Operation Panel The Fax standby screen is displayed 3 Tap 4 Dial number of information service 5 When recorded message for information service answers tap numbers usin...

Page 1007: ...to tone dialing 6 Tap numbers using Numeric key in accordance with message 7 Tap to finish using service Dialing by Using the Telephone Connected to the Printer 1 Make sure that printer is turned on 2 Flick HOME screen and then tap FAX Using the Operation Panel The Fax standby screen is displayed 3 Lift handset of telephone 4 Use telephone to dial number of information service 5 When recorded mess...

Page 1008: ... sender s or recipient s fax device is not compatible with ECM the fax will be sent received without automatic error correction To receive color faxes make sure that ECM RX in Adv communication settings in Advanced FAX settings under FAX settings is set to ON Advanced FAX settings To disable ECM transmission reception set ECM TX and ECM RX in Adv communication settings to OFF Transmission may take...

Page 1009: ...tails on how to unplug the power cord refer to Unplugging the Machine You can print or delete the faxes stored in the printer s memory You can also save the received faxes stored in the printer s memory on the USB flash drive or forward the received faxes stored in the printer s memory to the shared folder on the computer To print a document in the printer s memory Printing Document in Printer s M...

Page 1010: ...anel The Fax standby screen is displayed 4 Tap Function list The Function list screen is displayed 5 Tap Memory reference The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transaction number from 5001 to 9999 indicates a document being received C Color informati...

Page 1011: ... memory There is no document that can be printed is displayed Tap OK to return to the previous screen The confirmation screen to select whether to print only the first page of the document is displayed If you select Yes only the first page of the document will be printed The document is still stored in the printer s memory If you select No all pages of the document will be printed The screen to co...

Page 1012: ...Operation Panel The Fax standby screen is displayed 3 Tap Function list The Function list screen is displayed 4 Tap Memory reference The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transaction number from 5001 to 9999 indicates a document being received C Colo...

Page 1013: ...s no document that can be deleted is displayed Tap OK to return to the previous screen The confirmation screen is displayed If you select Yes the specified document is deleted from printer s memory To delete all documents stored in the printer s memory Tap Batch process and then tap Delete all documents The confirmation screen is displayed If you select Yes all documents are deleted from printer s...

Page 1014: ... loss of data for whatever reason even within the warranty period Note When saving a specified document you specify it by its transaction number If you do not know the transaction number for your target document print the list of documents MEMORY LIST first Printing Document in Printer s Memory After saving the fax in the printer s memory to the USB flash drive the fax is still stored in the print...

Page 1015: ...t can be saved is displayed Tap OK to return to the previous screen Tap USB flash drive as the destination The specified document is saved on the USB flash drive To save all the received documents stored in the printer s memory on the USB flash drive Tap Batch process and then tap Save all RX documents Tap USB flash drive as the destination All documents are saved on the USB flash drive Note You c...

Page 1016: ... File date The date and time of saving as set in the printer For details on how to set the date and time Setting Date and Time 1016 ...

Page 1017: ...sing Quick Utility Toolbox in advance For details on how to register the destination folder For Windows Destination Folder Settings For Mac OS Destination Folder Settings When forwarding a specified document you specify it by its transaction number If you do not know the transaction number for your target document print the list of documents MEMORY LIST first Printing Document in Printer s Memory ...

Page 1018: ...document to forward on the Memory list screen tap Save specified document Note If the specified document is not stored in the printer s memory There is no document that can be forwarded is displayed Tap OK to return to the previous screen Tap Destination folder as the destination Tap a destination folder to forward the specified document to the shared folder on the computer Note When you specify a...

Page 1019: ...to 2000 PDF files on a USB flash drive Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected If the printer is disconnected with the computer or if the writing error occurs on the computer while forwarding faxes is in progress the error message is displayed on the touch screen Tap OK to dismiss the error The faxes forwarded to the shared folder...

Page 1020: ...ST Lists the numbers and names registered You can print the lists of the recipient and group dial For details on the procedure to print see Printing Report or List USER S DATA LIST Lists the current settings of the printer and the registered sender information For details on the procedure to print see Printing Report or List MEMORY LIST Lists the documents currently stored in the printer s memory ...

Page 1021: ...EPORT RX REPORT This report is printed after each fax reception At the time of purchase the printer is set so that RX REPORT is not printed at all You can set the printer to print RX REPORT each time it receives a document or only when an error occurs by selecting RX report in Auto print settings under FAX settings Auto print settings If an error occurs when you receive a fax the error number is p...

Page 1022: ...IPIENT TELEPHONE NUMBER LIST in alphabetical order If you select No the printer prints RECIPIENT TELEPHONE NUMBER LIST in numerical order If you select Group dial the confirmation screen is displayed Select Yes The printer prints GROUP DIAL TELEPHONE NO LIST When you select an item other than Directory list Select Yes when the confirmation screen is displayed The printer prints the selected report...

Page 1023: ...d the document again Changing Registered Information 037 Memory is full The printer could not send a fax because its memory is full Delete contents in memory and then send a fax again Document Stored in Printer s Memory 059 Transmission has been canceled due to a fax information mismatch Transmission has been canceled because the printer could not detect the recipient s fax device information or t...

Page 1024: ...nd it or set the printer to receive the fax automatically 037 Memory is full The printer could not receive a fax because its memory is full Delete contents in memory and then ask the sender to resend the fax See Docu ment Stored in Printer s Memory 046 Reception has been re jected due to the speci fied fax rejection condi tion Reception has been rejected because the fax matches the fax rejection c...

Page 1025: ...asic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes Fax Driver 1025 ...

Page 1026: ...le menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation For details on how to open the print settings dialog box of t...

Page 1027: ... address book Register the recipient in the address book and reopen the address book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telephone number is incorrect the fax may be sent to an unexpected recipient When sending an important fax it is recommended tha...

Page 1028: ...ating an Address Book Fax Driver Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Send Now When a confirmation message is displayed click OK Important If you cannot send a fax due to line failure or other problem see Cannot Send Faxes from Computer Canceling Transmission If you...

Page 1029: ...iver 2 Click Address Book in the displayed dialog box Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be used in multiple applications However you cannot change the address book you use as only one address book can be created per user Follow the steps below to open Windows Contacts Windows 8 1 Windows 8...

Page 1030: ...ote For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last The recipient s name will be printed at the top of the fax received by the recipient 1030 ...

Page 1031: ...after entering the recipient Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows Vista the address book you created in Windows XP may not be reflected in Windows Vista In this case open the address book in the following procedure and reflect the i...

Page 1032: ...folders in Advanced settings then click OK 3 From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will be reflected in Windows Vista automatically Related Topic Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver 1032 ...

Page 1033: ...ts registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to edit from the Address Book dialog box then click Properties 4 Change information as needed on the Properties dialog box then click OK 1033 ...

Page 1034: ...from an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box then click Delete 1034 ...

Page 1035: ...4 When a confirmation message is displayed click Yes 1035 ...

Page 1036: ...nt to fax with an application such as Notepad and then click the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 3 Click Print or OK Print dialog box in Notepad 4 Click Display Address Book in Set Recipient in the Send FAX dialog box 1036 ...

Page 1037: ...Select Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient to enter it as the recipient Important You cannot search by criteria other than name 1037 ...

Page 1038: ...d all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory will be printed after turning the machine on Check 2 Is a document being sent from memory or a fax being received into memory When the message for the transmission reception is dis...

Page 1039: ... support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual If you are in a hurry press the Stop button to close the message then send the fax Check 8 Is the telephone line connected correctly Reconnect the telephone line cable to the telephone line jack If th...

Page 1040: ...alog Box of the Fax Driver from the Fax Printer Icon Windows 8 1 Windows 8 1 Click the Settings charm Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences then Canon XXX series FAX Where XXX is the model name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices a...

Page 1041: ...hen Canon XXX series FAX Where XXX is the model name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printer Properties then Canon XXX series FAX Where XXX is the model name Windows Vista 1 From the Start menu select Control Panel Hardware and Sound Printers 2 Right ...

Page 1042: ...Bluetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers P To place a pause at the end of a sequence of numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read You cannot insert a space at the front of a numb...

Page 1043: ...Sending Faxes from Computer Mac OS Sending a Fax General Notes 1043 ...

Page 1044: ... System Preferences and select Printers Scanners Print Scan on your Mac 2 Select to display the printer list 3 Select the printer s name listed as Bonjour Multifunction 4 Select Secure AirPrint or AirPrint from Use 5 Select Add Sending a Fax from Mac Note This function supports only monochrome transmission 1 Make sure printer is turned on 2 Open document you want to fax with an application 3 Open ...

Page 1045: ...5 Specify fax paper settings as needed 6 Enter fax telephone numbers in To 1045 ...

Page 1046: ...printer redials automatically according to the automatic redialing setting of the printer You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts FAX settings Note To cancel automatic redialing wait until the printer starts redialing and then press the prin...

Page 1047: ...se the following characters for To Character Explanation 0 9 For use in telephone and fax numbers space To make the number easier to read You cannot insert a space at the front of a number You can use the following characters for Dialing Prefix Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers T Numbers after the T will be sent as a tone signal space...

Page 1048: ...ms Scanning Problems Windows Scanning Problems Mac OS Cannot Print Scan from Smartphone Tablet Cannot Print Using AirPrint Cannot Set Correctly Cannot Find Machine on Check Printer Settings Screen Message Appears on Computer During Setup Cannot Find Machine while Using Wireless LAN Cannot Find Machine while Using Wired LAN USB Connection Problems Cannot Communicate with Machine via USB Network Key...

Page 1049: ...s Off Touch Screen Shows Wrong Language Message Appears List of Support Code for Error A Message for Faxing Is Displayed on Fax Standby Screen IJ Scan Utility Error Messages Windows IJ Scan Utility Error Messages Mac OS ScanGear Scanner Driver Error Messages Scanner Driver Error Messages Operation Problems Network Communication Problems Printing Problems Problems while Printing Scanning from Smart...

Page 1050: ...Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 1050 ...

Page 1051: ... Printer Detection Screen During Setup Searching Machine by IP Address or Host Name During Setup Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen While using printer Cannot Find Machine while Using Wireless LAN Cannot Find Machine while Using Wired LAN Note You cannot use the wireless LAN and the wired LAN at the same time 1051 ...

Page 1052: ...ter again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings For Mac OS If the printer cannot be found on the Check Printer Settings screen check network settings before redetecting the printer Check 1 Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Check 1 Cannot Find Mach...

Page 1053: ...r and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn them off...

Page 1054: ...ormation on the Check Printer Settings screen to check the status and turn on wireless communication on the printer For Mac OS The printer is not set to allow wireless communication Turn on wireless communication on the printer After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If icon is disp...

Page 1055: ...n can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far awa...

Page 1056: ... up network communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wireless router After connecting the printer to the wireless router set up the network communication from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup 1056 ...

Page 1057: ...her device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find...

Page 1058: ...the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwork...

Page 1059: ...sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to co...

Page 1060: ...r and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If LAN cable is connected and printer and network device are on If the print...

Page 1061: ... Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web ...

Page 1062: ...n the touch screen If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo the network communication setup from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup 1062 ...

Page 1063: ...her device To check the printer s IP Address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find...

Page 1064: ...the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwork...

Page 1065: ...ess filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication 1065 ...

Page 1066: ...he screen to show another setup method is displayed Perform setup following the instructions on the screen Note You can search for printers by an IP address or host name Searching Machine by IP Address or Host Name During Setup Windows For Mac OS The printer could not be detected with the current setup method Select the Setting printer could not be found on the list check box and click Next The sc...

Page 1067: ...Perform setup following the instructions on the screen 1067 ...

Page 1068: ...ears 1 Check printer s IP address or host name To check the printer s IP Address or host name print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method Select one of the method below...

Page 1069: ...or another device follow the procedure below to specify printer s IP address 1 Flick HOME screen and tap Setup Using the Operation Panel 2 Tap Device settings 3 Tap LAN settings If you specify the administrator password enter the password 4 Tap Other settings 5 Tap TCP IP settings If you specify IPv4 address 1 Tap IPv4 2 Tap OK on the displayed screen 3 Tap IP address 4 Tap Manual setup Tapping Au...

Page 1070: ...allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel searching printers and then set the security software to allow Canon software below to access the network Setup exe or Setup64 exe in the win Driver DrvSetup folde...

Page 1071: ...ou cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Tu...

Page 1072: ... on Start Setup screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running 6 Redo setup according to instructions on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next 2 Click Exit on displayed screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running ...

Page 1073: ... Make sure printer and wireless router network settings match Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it or contact its manufacturer To check the current network settings of the printer print out the network s...

Page 1074: ...us Check8 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check9 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver Windows Check10 Make sure security software s firewall is off If your ...

Page 1075: ...con on the lower left then select Activate wired LAN on the Change LAN screen Check3 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router 1075 ...

Page 1076: ...known Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor Windows 1076 ...

Page 1077: ...nstruction manual provided with it or contact its manufacturer To check the current network settings of the printer print out the network setting information Printing Network Settings If the printer network settings do not match with those of the wireless router change the network settings of the printer to match with those of the wireless router Network Settings IJ Network Device Setup Utility Wi...

Page 1078: ...s router is a usable channel as confirmed in Check 6 If it is not change the channel set on the wireless router Check8 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any progr...

Page 1079: ... the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check5 Make sure the printer is not placed too far away from the device Place the device and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by...

Page 1080: ...ions on the Canon website Cannot Print Scan or Fax from a Computer Connected to the Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them For Windows Install the MP Drivers using the Setup CD ROM...

Page 1081: ...Note To check the MAC address or IP address of your computer see Checking Computer IP Address or MAC Address 1081 ...

Page 1082: ...uter Set up the printer to match the wireless router settings using IJ Network Device Setup Utility for Windows or IJ Network Tool for Mac OS Using WPA WPA2 The authentication method passphrase and dynamic encryption type must be the same for the wireless router the printer and your computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric characte...

Page 1083: ...System or Shared Key depending on the wireless router s settings When the WEP Details screen appears after you click Set on the Wireless Routers screen follow the on screen instructions and set the key length the key format the key number and the authentication method to enter a WEP key For details see Changing WEP Detailed Settings Note If the printer is connected to an AirPort Base Station via L...

Page 1084: ...tings Select Reset all to restore administrator password to default Reset setting After initializing the printer settings redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 1084 ...

Page 1085: ...ncryption Key on Wireless Router Check1 Check wireless router setting To check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses or IP addres...

Page 1086: ... the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printer Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 1086 ...

Page 1087: ... metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check3 Wh...

Page 1088: ...ireless router For details see the instruction manual provided with your device and wireless router Check2 Is wireless router on Check3 Is wireless router configured properly For more on checking wireless router settings see the instruction manual provided with the wireless router or contact its manufacturer Check4 Check your device and wireless router location Check the distance between your devi...

Page 1089: ...Status Monitor Windows Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 1089 ...

Page 1090: ...Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly Windows Checking Network Information Restoring to Factory Defaults 1090 ...

Page 1091: ...ing screen appears if the printer is set up for use with a network and an administrator password has been set For Windows For Mac OS Enter the administrator password set for the printer Note An administrator password is already set for the printer at the time of purchase For details Administrator Password For improved security we recommend that you change the administrator password For Windows Cha...

Page 1092: ...reless LAN Settings For Mac OS For more on encryption settings see Changing Settings in Wireless LAN Sheet You have connected the printer to the non encrypted wireless network Appears Security is not configured on the wireless router The printer can still be used so continue the setup procedure and complete it Important If you connect to a network that is not protected with security measures there...

Page 1093: ... with the printer over the network If you are using your computer in a network environment other than the one used to set up the printer disable IJ Network Scanner Selector EX2 To disable IJ Network Scanner Selector EX2 right click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX2 1093 ...

Page 1094: ...on on the computer screen For Windows IJ Network Device Setup Utility Screen For Mac OS Canon IJ Network Tool Menus You can display the printer s MAC address on the touch screen System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right cl...

Page 1095: ... Start button and select Command Prompt In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and search for Command Prompt In Windows 7 or Windows Vista click Start All Programs Accessories Command Prompt 2 Type the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX X...

Page 1096: ... XXX icmp_seq 1 ttl 64 time 1 786 ms 64 bytes from XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the ...

Page 1097: ...efaults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the printer making printing scanning or faxing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Initialize ...

Page 1098: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 1098 ...

Page 1099: ...heck2 Is icon displayed on touch screen If the icon is not displayed tap the icon on the upper right and then select Activate wireless LAN on the Change LAN screen If the icon is displayed the printer is not connected to the wireless router Check3 Are network settings of printer identical with those of wireless router Make sure the network settings of the printer e g wireless router name SSID netw...

Page 1100: ... router is nearby it may cause interference Place the wireless router as far away from the interference source as possible Cannot Communicate with Printer while It Is in Direct Connection If your smartphone tablet cannot communicate with the printer in the direct connection check the following Check1 Make sure printer is turned on Check2 Is icon displayed on touch screen If the icon is not display...

Page 1101: ...he printer as necessary Check8 Make sure there is no source of radio wave interference nearby If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the printer as far away from the interference source as possible Check9 Make sure 5 devices are already connected Direct connection does not allow more th...

Page 1102: ...Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly No Paper Error Automatic Duplex Printing Problems Copying Printing Stops Cannot Print Using AirPrint 1102 ...

Page 1103: ...m with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is connected to the network with a LAN cable or is correctly set up for network use Check3 Is direct connection enabled To print using a mode other than the direct connection disable the ...

Page 1104: ... using an account with administrator privileges 2 Make the following settings In Windows 10 right click Start button and select Control Panel View devices and printers In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Devices and Printers In Windows 7 select Devices and Printers from Start menu In Windows Vista select Start menu Control Panel Hardwa...

Page 1105: ...elect your printer s name In Windows 7 or Windows Vista click Start and select All programs Canon Utilities Canon My Printer Canon My Printer and then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port and then select your printer s name If the problem is not resolved reinstall the MP Drivers from the Setup CD ROM or the Canon website Check8 Is pri...

Page 1106: ...hooting message appears automatically Take the appropriate action described in the message When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using 1106 ...

Page 1107: ...nd a Message Are Displayed on Touch Screen To remove the jammed paper see List of Support Code for Error Paper Jams Note You can also search for details on resolving the errors indicated by the support code shown Search 1107 ...

Page 1108: ...anel Setting Items for Copying Printing from USB flash drive Check the settings using the operation panel Setting Items for Photo Printing Using Operation Panel Printing from your computer Check the settings using the printer driver For Windows Printing with Easy Setup For Mac OS Printing with Easy Setup Check2 Make sure appropriate print quality is selected see table above Select a print quality ...

Page 1109: ...Back of Paper Is Smudged Uneven or Streaked Colors 1109 ...

Page 1110: ...nter driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check3 Your hard disk may not have sufficient ...

Page 1111: ... be printed To prevent this set reduced printing on the printer driver Important Reducing the printing size may affect the layout of your document If the application you used to create your document has a zoom function set the reduced size in the application 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 Check Duplex Printing check box in Page Setup sheet 3 Click ...

Page 1112: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 1112 ...

Page 1113: ...he nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later When you turn the printer off do not unplug it If problem is not resolved after performing print head deep cleaning...

Page 1114: ...F Loading Originals Check7 Is original document is loaded with proper side facing up down When loading the original on the platen glass the side to be copied should be face down When loading the original in the ADF the side to be copied should be face up Check8 Did you copy a printout done by this printer If you use a printout done by this printer as the original print quality may be reduced depen...

Page 1115: ...on Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually See Aligning the Print Head Manually Check3 Increase print quality and try printing again Increasing the print quality using the operation panel or the printer driver may improve the print result Check4 If lines are misaligned with manual duplex printing pe...

Page 1116: ...ut Printing or Binding margin function is in use thin lines may not be printed Try thickening the lines in the document Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality 1116 ...

Page 1117: ...ay be improved Click Print Options on Page Setup sheet of the printer driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce pri...

Page 1118: ... may absorb too much ink and become wavy causing paper abrasion Printing from your computer Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Copying Setting Items for Copying Check3 Use Photo Paper to print photos To print data with high color saturation such as photographs or images with dark colors we recommend that you use Photo Pa...

Page 1119: ...aper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Other Paper If the paper corn...

Page 1120: ... will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will apply to subsequent print jobs From operation panel Press the HOME butto...

Page 1121: ...r driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Copying Setting Items for Copying Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application software Print Area Check7 Is platen glass or glass of ADF dirty Clean the platen glass or the ...

Page 1122: ...nted surface to dry preventing smudges and scratches For Windows 1 Make sure printer is turned on 2 Open printer driver setup window How to Open the Printer Driver Setup Window 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set wait time and click OK 5 Check message and click OK For Mac OS 1 Make sure printer is turned on 2 Open Canon IJ Printer Utility Openin...

Page 1123: ...uality settings Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Machine Bottom Plate Cleaning Note During duplex printing or too much printing ink may stain the inside of the printer 1123 ...

Page 1124: ... maintenance operations such as print head cleaning Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty 1124 ...

Page 1125: ...d deep cleaning again 24 hours later When you turn the printer off do not unplug it If problem is not resolved after performing print head deep cleaning twice If print head deep cleaning does not resolve the problem the print head may be damaged Contact your nearest Canon service center to request a repair Check3 Perform print head alignment Aligning the Print Head Note If the problem is not resol...

Page 1126: ...y Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again ...

Page 1127: ...ry high or low temperature and humidity In such cases reduce the amount of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation Loading Paper Important When loading paper in the cassette slide the paper guide on the front side to align with the corresponding mark of page size Load the paper with the ...

Page 1128: ...and paper size settings match with loaded paper Check6 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check7 If two or more sheets of paper feed from cassette at once clean inside of cassette For information on cleaning the inside of the cassette see Cleaning Cassette Pads If the measures above do not solve the prob...

Page 1129: ...paper size setting is appropriate for automatic duplex printing Check the paper size setting in the application software Then check the paper size setting in the printer driver For Windows Check Page Size setting in Page Setup sheet in the printer driver setup window For Mac OS Check Paper Size in the Page Setup dialog Note Duplex printing may not be available depending on the version of the appli...

Page 1130: ...he following If you are printing three or more pages of a document with manual duplex printing one side of each sheet is printed first Turn over and reload the paper to print the reverse sides Do not change the order of the sheets The procedure for turning the paper over varies depending on the staple side and printing orientation Follow the on screen instructions For Mac OS Manual duplex printing...

Page 1131: ... complete Note If you are printing a document with a large printing area or printing several copies printing may pause to allow the ink to dry Check3 Has printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and then re...

Page 1132: ...er is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check3 Make sure printer has enough paper and ink Check4 Make sure no error message is displayed on printer s touch screen If the problem is not resolved use the printer driver on your computer to execute printing and check whether the document can be printed normally on the printer 1132 ...

Page 1133: ...Scanning Problems Windows Scanning Problems Scan Results Are Unsatisfactory Software Problems IJ Scan Utility Error Messages ScanGear Scanner Driver Error Messages 1133 ...

Page 1134: ... Appears and the ScanGear Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at One Time Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work after Upgrading Windows Scanned Image Does Not Open 1134 ...

Page 1135: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 1135 ...

Page 1136: ...inter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ...

Page 1137: ...nected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that MP Drivers is installed If not installed install MP Drivers from the Setup CD ROM or our website Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports TWAIN You cannot...

Page 1138: ...eck 1 Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 1138 ...

Page 1139: ...2 Set Fading Correction Grain Correction etc to None Refer to Image Settings for your model from Home of the Online Manual for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 1139 ...

Page 1140: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 1140 ...

Page 1141: ...ent free hard disk space then scan again Error message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Box Check 4 Multiple devices may be connec...

Page 1142: ...an Utility and click Uninstall Change 3 When a confirmation appears click Yes 4 When uninstallation is complete click OK IJ Scan Utility is deleted Note A confirmation or warning dialog box may appear when installing uninstalling or starting up software This dialog box appears when administrative rights are required to perform a task If you are logged on to an administrator account follow the on s...

Page 1143: ... format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 1143 ...

Page 1144: ... Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 1144 ...

Page 1145: ... Color Select the Reduce moire checkbox in Image Processing Settings Settings Document Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings OCR Dialog Box Settings E mail Dialog Box On the Basic Mode tab of ScanGear scanner driver select Magazine Color in Select Source Refer to Basic Mode Tab for your model from Home of the Online Manual for details On the A...

Page 1146: ... Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box On the Basic Mode tab of ScanGear scanner driver select Magazine Color in Select Source Refer to Basic Mode Tab for your model from Home of the Online Manual for details On the Advanced Mode tab of ScanGear set Descreen in Image Settings to ON Refer to Image Settings for your model from Home of the Online Manual for de...

Page 1147: ...nced Mode tab of ScanGear set Image Adjustment in Image Settings to None Refer to Image Settings for your model from Home of the Online Manual for details On the Color Settings tab in the Preferences dialog box of ScanGear set Color Matching Refer to Color Settings Tab for your model from Home of the Online Manual for details 1147 ...

Page 1148: ...he item size You can also manually specify the scan area in thumbnail view or when there are white margins along the item for example in photos or when you want to create custom cropping frames Adjusting Cropping Frames in the Image Stitch Window Note Refer to Adjusting Cropping Frames ScanGear for your model from Home of the Online Manual for how to adjust cropping frames with ScanGear scanner dr...

Page 1149: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Positioning Originals Scanning from Computer 1149 ...

Page 1150: ...ck that the settings match the item to be scanned If you cannot scan properly by automatically detecting the item type specify the item type and size When Scanning from the Operation Panel For the setting items when scanning from the operation panel see Setting Items for Scanning Using Operation Panel When Scanning with IJ Scan Utility Scanning Documents Scanning Photos Scanning with Favorite Sett...

Page 1151: ...he Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 1151 ...

Page 1152: ...or details If you have any questions contact the manufacturer of the application Note You cannot reduce the image size in Paint To reduce the display size open the images in an application Check 2 Change the resolution setting in ScanGear scanner driver and scan again The higher the resolution the larger the resulting image will be Resolution 1152 ...

Page 1153: ...Software Problems The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client 1153 ...

Page 1154: ... Check Check that the e mail client s MAPI is enabled Refer to the e mail client s manual for how to set MAPI If the problem is not solved even when MAPI is enabled select None Attach Manually in the screen for selecting an e mail client then manually attach the image to the outgoing e mail 1154 ...

Page 1155: ...ernal error has occurred Take the following measures Check the scanner status Restart the scanner Restart the computer then try again Reinstall the scanner driver An internal error has occur red Take the following measures Check the scanner sta tus Restart the scanner Restart the computer then try again Reinstall MP Drivers 230 A scanner driver supporting this software is not installed Install it ...

Page 1156: ...ivileges to access the specified folder Grant access permission to the specified folder 245 Text could not be detected Make sure that the following condi tions do not apply The Document Language setting does not match the document language There is no text in the document Text that is not supported for detection is scanned Make sure the Document Language in the Settings General Settings dialog box...

Page 1157: ...sed Make sure that your scanner or printer is turned on Delete MP Drivers then reinstall MP Drivers from the Setup CD ROM or our website For how to delete MP Drivers see Deleting the Unnecessary MP Drivers Make sure that the selected appli cation source is correct Refer to the application s manual for de tails Check the printer status With USB connection check the connection of the USB cable and r...

Page 1158: ...the scanner Restart the computer then try again Reinstall MP Drivers Click Control Panel System and Security Administrative Tools and then double click Serv ices to check if WIA Windows Im age Acquisition is running or in started state There may be interference with other drivers delete unnecessary drivers Your application may not properly comply with TWAIN Scan using another application 203 There...

Page 1159: ...rs 250 An error has occurred Turn the device off and then back on Scanner driver will be closed Turn the device off and then back on 252 Cannot write or read file Exit running applications check that there is sufficient free space on the hard disk then scan again 1159 ...

Page 1160: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 1160 ...

Page 1161: ...Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing or Cannot Dial by Entering Numbers Errors Often Occur When You Send a Fax 1161 ...

Page 1162: ...achine Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on For details see Summary of Reports and Lists Check2 Is document being sent from memory or the fax being received into memory When the message for the transmission ...

Page 1163: ...isplayed on Fax Standby Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists Check9 Is document loaded properly Remove the document and then reload it on the platen glass or in the ADF Loading Originals Check10 Does a printer error occur Ensure that an error message is displayed on the touch screen When an error message is displayed on the touch screen check the cause W...

Page 1164: ...dialed a number by entering the fax telephone numbers You can dial one recipient by selecting from the redial history or by entering the fax telephone numbers as the recipient of sequential broadcasting If you already have dialed by selecting from the redial history or by entering the fax telephone numbers select the recipient from the printer s directory 1164 ...

Page 1165: ...dition or connection If the telephone line or connection is poor reducing the transmission start speed may correct the error Reduce the transmission start speed on TX start speed in Adv communication settings in Advanced FAX settings under FAX settings FAX settings 1165 ...

Page 1166: ...g Faxes Cannot Receive a Fax Cannot Print a Fax Printer Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax 1166 ...

Page 1167: ... the power cord refer to Unplugging the Machine Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on For details see Summary of Reports and Lists Check2 Is the printer s memory full Print the received faxes stored in the pr...

Page 1168: ...When the printer receives black white faxes in the printer s memory if 2 sided is selected for 2 sidedPrintSetting in FAX paper settings selecting 1 sided may print the faxes You can set the printer to forcibly print a received fax even if the ink has run out Set Print when out of ink in Auto print settings under FAX settings to Print However part or all of the fax may not be printed since the ink...

Page 1169: ...ect for any setting items in Caller rejection in Security control under FAX settings the printer rejects calls for setting item selected Reject For details on how to set see Using Caller ID Service to Reject Calls 1169 ...

Page 1170: ...d fax calls Set the receive mode to TEL priority mode DRPD 1 or Network switch 2 If the receive mode is TEL priority mode and an answering machine is connected to the printer check whether a proper message is played back when the answering machine answers Setting Receive Mode 1 This setting is available only in the US and Canada 2 This setting may not be available depending on the country or regio...

Page 1171: ...sender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although line connection is poor or is sender s fax device compatible with ECM Select ON for ECM RX in Adv communication settings in Advanced FAX settings under FAX settings FAX settings Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmis...

Page 1172: ...in Adv communication settings in Advanced FAX settings under FAX settings the printer cannot receive color faxes The printer will disconnect the telephone line or receive color faxes in black white according to the setting of the sender s fax device Set ECM RX to ON FAX settings 1172 ...

Page 1173: ...reducing the reception start speed may correct the error Reduce the reception start speed on RX start speed in Adv communication settings in Advanced FAX settings under FAX settings FAX settings Check2 Is sender s fax device operating normally Contact the sender and ask the sender to check whether the fax device is operating normally 1173 ...

Page 1174: ...can contrast setting suitable for document On the touch screen select an image quality setting and a scan contrast setting that are suitable for the document Setting Items for Sending Faxes Check4 Is original document loaded with wrong side facing upwards or downwards When loading a document on the platen glass the side to be scanned should be face down When loading a document in the ADF the side ...

Page 1175: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 1175 ...

Page 1176: ...tly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting and change it as necessary Setting Telephone Line Type 1176 ...

Page 1177: ...vice such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering machine or a computer modem are connected correctly Connecting Telephone Line 1177 ...

Page 1178: ...e On USB Connection Problems Cannot Communicate with Machine via USB Display on Touch Screen Is Off Touch Screen Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed Windows 1178 ...

Page 1179: ...er plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair 1179 ...

Page 1180: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 1181: ...ow the USB port is at the back of the printer Check3 Do not start IJ Network Tool while printing Mac OS Check4 Do not print while IJ Network Tool is running Mac OS Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows How to Open the Printer Driver Setup Window 1181 ...

Page 1182: ...uch Screen Is Off If POWER lamp is off The printer is not on Check that the power cord is connected and press the ON button If POWER lamp is lit The touch screen may be in screen saver mode Tap the touch screen 1182 ...

Page 1183: ...instructions below to select your language 1 Press HOME button and wait for about 5 seconds 2 Flick HOME screen and tap Setup Using the Operation Panel 3 Tap Device settings 4 Tap fifth setting item from top 5 Tap a language for touch screen 1183 ...

Page 1184: ...rror message displayed on touch screen Close the front cover follow the support code error number displayed in the error message to resolve the error and then reopen it For details on resolving the error see List of Support Code for Error Check3 Has front cover been left open for 60 minutes or longer If the front cover is left open for more than 60 minutes the print head holder moves to the positi...

Page 1185: ...e sure Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 On Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on Option menu if it is not selected 1185 ...

Page 1186: ...Installation and Download Problems Cannot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows 1186 ...

Page 1187: ... list on left In Windows 7 or Windows Vista click Start and then click Computer 2 Double click CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert i...

Page 1188: ...computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers For Mac OS Download the driver from the supp...

Page 1189: ...ur computer Install the latest version of Easy WebPrint EX from the Canon website Note If Easy WebPrint EX is not installed a message asking you to install it may appear in the notification area on the desktop Click the message and follow the instructions to install Easy WebPrint EX Internet access is required to install or download Easy WebPrint EX Check2 Is Canon Easy WebPrint EX selected on Too...

Page 1190: ...at you downloaded In the connection method selection screen select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer is detected automatically in the network Make sure the printer was found and install the MP Drivers following the on screen instructions Note The network settings on the printer are not af...

Page 1191: ...Errors and Messages An Error Occurs A Message for Faxing Is Displayed on Fax Standby Screen Message Appears 1191 ...

Page 1192: ...ropriate action described in the message If an error occurs a support code error number appears on the computer screen or the touch screen When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on Touch Screen 1192 ...

Page 1193: ...with support codes see List of Support Code for Error Note You can also search for details on resolving the errors indicated by the support code shown Search To resolve errors that do not have support codes see An Error Occurs 1193 ...

Page 1194: ...k white The recipient s fax device is not color compatible Press the Black button to resend the fax Alternatively you select Send in black white for Color transmission in Advanced FAX settings un der FAX settings The printer converts color documents into black white data if the recipient s fax de vice does not support color faxing FAX settings Failed to connect The telephone line cable with a modu...

Page 1195: ... s memory from the Memory reference screen in the Fax menu Printing Document in Printer s Memory Note To print the received faxes automatically select Print for Received documents in Auto print settings under FAX settings FAX settings If you did not print the fax stored in the printer s memory e g if you did not resolve the problem by pressing the Stop button you can delete or print the fax stored...

Page 1196: ...ared Folder on Computer Delete the unnecessary fax from printer s memory after saving to the USB flash drive forwarding to the shared folder on the computer or printing Deleting Document in Printer s Memory FAX info does not match Transmission has been canceled because the printer could not detect the recipient s fax device informa tion or the information did not match the dialed number This messa...

Page 1197: ... of supported types are not saved There is no image data or document saved on the USB flash drive that can be read by this printer The printer may not recognize the file if the file name or folder path contain certain characters Use only alphanumeric characters Photo data edited or processed on a computer must be printed from the computer Note When a photo which has been processed on a computer is...

Page 1198: ...n when turning power off The printer may have been unplugged while the power was still on Tap OK on the touch screen Note See Unplugging the Machine to unplug the printer correctly The power cord has been unplugged and unsent received docs in memory have been lost A power failure has occurred or the power cord has been unplugged when the faxes are stored in the printer s memory Important If a powe...

Page 1199: ...s while the printer is initializing Wait until the POWER lamp stops flashing and remains lit Check2 Make sure correct printer port is set in printer driver In the following instructions XXX signifies your printer s name 1 Log in using an account with administrator privileges 2 Make the following settings In Windows 10 right click Start button and select Control Panel View devices and printers In W...

Page 1200: ...ure printer is properly connected to computer If you are using a USB cable make sure it is securely connected to both the printer and the computer When the USB cable is securely plugged in check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing starts normally there is a problem with the rel...

Page 1201: ...uld not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing Printer driver could not be found Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD ROM or the Canon website Could not print Applica...

Page 1202: ...of the next survey To send the information automatically see Changing confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To uninstall Inkjet Printer Scanner Fax Extended Survey Program To uninstall the Inkjet Printer Scanner Fax Extended Su...

Page 1203: ...time of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on screen instructions Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS If the Inkjet Printer Scanner Fax Extended Survey Program is installed the printer and application software usag...

Page 1204: ...the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To stop sending information Click Turn off This stops the Inkjet Printer Scanner Fax Extended Survey P...

Page 1205: ... Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of...

Page 1206: ...und smoke or odor turn it off immediately Unplug the printer and contact the seller you bought it from or your nearest Canon service center Never attempt to repair or disassemble the printer yourself If you attempt to repair or take apart the printer your warranty will be invalidated even if it has not expired Before contacting the service center note the following Product name Your printer s name...

Page 1207: ... Screen and Computer Screen 1000 to 1ZZZ 1007 1008 1200 1300 1303 1309 1310 1313 1314 1319 1575 1600 1660 1688 1700 1701 1754 1755 1872 1873 1874 1890 2000 to 2ZZZ 2001 2002 2111 2112 2113 2121 2122 2500 2700 2801 2802 2803 3000 to 3ZZZ 3401 3402 3403 3404 3405 3406 3407 3408 3410 3411 3412 3413 3414 3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 3425 3426 3427 3428 3429 3430 3431 3432 3433 400...

Page 1208: ...931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 7000 to 7ZZZ 7100 7200 7201 7202 7203 7204 7205 9000 to 9ZZZ 9000 9500 A000 to ZZZZ B202 B203 B204 B205 B502 B503 B504 C000 For paper jam support codes see also List of Support Code for Error Paper Jams 1208 ...

Page 1209: ...ed inside the front cover 1300 If the paper is jammed inside the rear cover 1303 If the paper is jammed inside the rear cover as the printer pulled in the printed paper 1313 If the paper is jammed inside the rear cover during automatic duplex printing 1314 If the document is jammed in the ADF 2801 Cases other than above Other Cases 1209 ...

Page 1210: ... Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Open front cover Important Do not touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer 2 Make sure jammed paper is not under print head holde...

Page 1211: ...3 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 4 Pull paper out slowly so as not to tear it 1211 ...

Page 1212: ...er was jammed is not printed reprint if necessary When the paper is jammed while duplex printing or duplex copying is in progress it is possible that the printing or copying order is not as you expect if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying i...

Page 1213: ...ains inside the printer We recommend using paper sizes other than A5 A6 to print documents with photos or graphics A5 A6 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your nearest Canon service center to request a repair 1213 ...

Page 1214: ...as completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces t...

Page 1215: ...ted automatically Pull out the paper output tray It becomes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and tap OK on printer s touch screen If the paper is jammed while printing the faxes or the fax report in progress 1215 ...

Page 1216: ...ase cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying is in progress it is possible that some pages are not printed if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning If you turned off the printer while taking the appropriate action of the paper jam error ...

Page 1217: ...t be turned off while it is sending or receiving a fax or when the received fax or the unsent fax are stored in the printer s memory Turn off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing an...

Page 1218: ...ll the paper out try the following Turn the printer off and turn it back on The paper may be ejected automatically Pull out the paper output tray It becomes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 1218 ...

Page 1219: ...t is possible that the printing or copying order is not as you expect if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying is in progress it is possible that some pages are not printed if you resume printing after clearing the paper jam error In this case...

Page 1220: ... off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate print...

Page 1221: ...ted automatically Pull out the paper output tray It becomes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and tap OK on printer s touch screen If the paper is jammed while printing the faxes or the fax report in progress 1221 ...

Page 1222: ...pect if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning When the paper is jammed while layout printing 2 on 1 copying or 4 on 1 copying is in progress it is possible that some pages are not printed if you resume printing after clearing the paper jam error In this case cancel printing and reprint from the beginning If you turned off...

Page 1223: ...s memory are deleted If the original remains in the ADF by pressing the Stop button while the printer is scanning the document If you press the Stop button during scanning then the document remained in the ADF the message about the paper remained in the ADF appears on the touch screen Tap OK so that the remaining document is automatically fed out If the original is jammed in the ADF Remove the doc...

Page 1224: ...ed properly depending on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side If the document is jammed in the document output slot ...

Page 1225: ...you cannot remove the document or the document tears inside the printer or if the document jam error continues after removing the document contact your nearest Canon service center to request a repair 1225 ...

Page 1226: ...Other Cases Check the following Check1 Is anything blocking paper output slot Check2 Is rear cover attached properly Check3 Is paper curled Correct curl before loading paper 1226 ...

Page 1227: ...ign the paper guides with the both edges of the paper when you load paper in the cassette 1 After carrying out the above measures tap OK on the touch screen Note The loadable paper differs depending on the paper source A4 Letter Legal Oficio B Oficio M Oficio Foolscap or Legal India sized plain paper can be loaded in both the cassette 1 and the cassette 2 To cancel printing press the printer s Sto...

Page 1228: ... Align the paper guides with the both edges of the paper when you load paper in the cassette 2 After carrying out the above measures tap OK on the touch screen Important The loadable paper differs depending on the paper source The loadable paper in the cassette 2 is A4 Letter Legal Oficio B Oficio M Oficio Foolscap or Legal India sized plain paper Note To cancel printing press the printer s Stop b...

Page 1229: ...1200 Cause Front cover is open What to Do Close the front cover and wait for a while Do not close it while you are replacing an ink tank 1229 ...

Page 1230: ...patible with automatic duplex printing is specified What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 1230 ...

Page 1231: ... Do The sizes of media suitable for auto duplex printing are A4 and Letter Make sure paper of the correct size is loaded Tap OK on the touch screen to eject the paper and restart printing from the front of the next piece of paper The reverse side of the ejected sheet is not printed 1231 ...

Page 1232: ...t compatible with automatic duplex printing What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 1232 ...

Page 1233: ...t to Do If an ink tank becomes empty replace it An ink tank cannot be replaced until it becomes empty Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 1233 ...

Page 1234: ...e received fax will not be printed and will be stored in the machine s memory until the ink is replaced You must manually print out faxes that were stored in the memory You can change the setting so that the received fax is forcibly printed out instead of being stored in the memory but all or part of the fax information may not be printed because of the ink out condition Important Do not remove an...

Page 1235: ...1660 Cause An ink tank is not installed What to Do Install the ink tank 1235 ...

Page 1236: ... the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled Note Since the information contained in the fax may be lost if it is printed in this condition the receiv...

Page 1237: ...1700 Cause Ink absorber is almost full What to Do Tap OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair 1237 ...

Page 1238: ...1701 Cause Ink absorber is almost full What to Do Tap OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair 1238 ...

Page 1239: ...over Then push the ink tank After installing the ink tank properly close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair Important The ink tank that was once installed cannot be removed until the ink runs out 1239 ...

Page 1240: ...to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled Note Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the printer s memory until the ink is ...

Page 1241: ...hat to Do Insert the cassette 1 Note Once the cassette 1 is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 1 To cancel printing press the printer s Stop button 1241 ...

Page 1242: ...hat to Do Insert the cassette 2 Note Once the cassette 2 is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 2 To cancel printing press the printer s Stop button 1242 ...

Page 1243: ... to Do Insert the both cassettes Note Once the cassette is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 1 and the cassette 2 To cancel printing press the printer s Stop button 1243 ...

Page 1244: ...n the front cover and make sure the protective material and tape have been removed from the print head holder If the protective material or tape is still there remove it and close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair 1244 ...

Page 1245: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Printing photos directly is possible with a USB flash drive 1245 ...

Page 1246: ...se An unsupported USB hub is connected What to Do If a USB flash drive is connected to the printer through the USB hub disconnect the hub from the printer Connect a USB flash drive directly to the printer 1246 ...

Page 1247: ...Printer Driver and the Printer Paper Size Mac OS For copying make the copy paper settings to match the cassette paper information set on the printer See below for more on the cassette paper information that is set on the printer Paper Settings If the print or copy paper settings do not match the cassette paper information set on the printer as shown below a message appears on the touch screen Prin...

Page 1248: ...hout changing the paper settings For example if the paper setting is A5 and A4 is set in the cassette paper information the A5 size setting is used to print or copy on the A4 paper in the cassette 1 Replace the paper and print Select this option to print after changing the paper in the cassette 1 For example if the paper setting is A5 and A4 is set in the cassette paper information change the pape...

Page 1249: ... Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel Cancels printing Select this option to change the print or copy paper settings Change the paper settings and retry the printing Note To suppress the misprint prevention message change the setting as described below When you suppress the messa...

Page 1250: ...inter Driver and the Printer Paper Size Mac OS For copying make the copy paper settings to match the cassette paper information set on the printer See below for more on the cassette paper information that is set on the printer Paper Settings If the print or copy paper settings do not match the cassette paper information set on the printer as shown below a message appears on the touch screen Print ...

Page 1251: ...changing the paper settings For example if the paper setting is A4 and Legal is set in the cassette paper information the A4 size setting is used to print or copy on the Legal paper in the cassette 2 Replace the paper and print Select this option to print after changing the paper in the cassette 2 For example if the paper setting is A4 and Legal is set in the cassette paper information change the ...

Page 1252: ... Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel Cancels printing Select this option to change the print or copy paper settings Change the paper settings and retry the printing Note To suppress the misprint prevention message change the setting as described below When you suppress the messa...

Page 1253: ...inter Driver and the Printer Paper Size Mac OS For copying make the copy paper settings to match the cassette paper information set on the printer See below for more on the cassette paper information that is set on the printer Paper Settings If the print or copy paper settings do not match the cassette paper information set on the printer as shown below a message appears on the touch screen Print ...

Page 1254: ...r settings For example if the paper setting is A4 and Legal is set in the cassette paper information the A4 size setting is used to print or copy on the Legal paper in the cassette 1 and the cassette 2 Replace the paper and print Select this option to print after changing the paper in the cassette 1 and the cassette 2 For example if the paper setting is A5 and A4 is set in the cassette paper infor...

Page 1255: ...ac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel Cancels printing Select this option to change the print or copy paper settings Change the paper settings and retry the printing Note To suppress the misprint prevention message change the setting as described below When you suppress the message...

Page 1256: ...tte 1 paper settings are incomplete What to Do If screen below is shown the cassette 1 paper settings are incomplete Tap Register on the touch screen of the printer to finish setting the cassette 1 paper settings 1256 ...

Page 1257: ...tte 2 paper settings are incomplete What to Do If screen below is shown the cassette 2 paper settings are incomplete Tap Register on the touch screen of the printer to finish setting the cassette 2 paper settings 1257 ...

Page 1258: ...ion by printing the nozzle check pattern Load one sheet of A4 Letter sized plain paper in the cassette 1 and perform automatic print head alignment again For automatic print head alignment always load paper in the cassette 1 Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above measure...

Page 1259: ...curred during scanning and the document is remained in ADF What to Do Take the corresponding actions below When you copy tap OK on the touch screen and retry copying When the document is remained in the ADF tap OK on the touch screen to feed out the document When you scan press the Stop button to cancel the scanning and try to scan again 1259 ...

Page 1260: ...2802 Cause No document in ADF What to Do Tap OK on the touch screen to resolve the error and operate again after loading documents 1260 ...

Page 1261: ...x or the unsent fax are stored in the printer s memory Turn off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted If the original is jammed in the ADF Remove the document following the procedure below 1 If printing is in progress press Sto...

Page 1262: ...ed properly depending on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side If the document is jammed in the document output slot ...

Page 1263: ...you cannot remove the document or the document tears inside the printer or if the document jam error continues after removing the document contact your nearest Canon service center to request a repair 1263 ...

Page 1264: ...3401 Cause Reserve copy is canceled What to Do Tap OK on the touch screen of the printer 1264 ...

Page 1265: ...3402 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1265 ...

Page 1266: ...3403 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1266 ...

Page 1267: ...3404 Cause Document is remained in ADF What to Do Wait for a while Copying will start 1267 ...

Page 1268: ...3405 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1268 ...

Page 1269: ...3406 Cause Printer could not make copies because its memory is full What to Do Tap OK on the touch screen of the printer Wait for a while and retry copying 1269 ...

Page 1270: ...3407 Cause Loading next sheet is required What to Do Load the next sheet and tap OK on the touch screen of the printer 1270 ...

Page 1271: ...3408 Cause Preview screen is displayed on printer s touch screen What to Do After seeing the preview tap OK on the touch screen of the printer 1271 ...

Page 1272: ...3410 Cause Cannot reserve copying job because printer is scanning a sheet What to Do Wait for a while and reserve copying job 1272 ...

Page 1273: ... Cause You can reserve copying job What to Do If you reserve a copying job load the original and press the printer s Color button for color copying or the printer s Black button for black white copying 1273 ...

Page 1274: ... original is placed on the platen glass Make sure that the original is set in the correct position and orientation After carrying out the above actions retry scanning or copying If the error is still not resolved specify the size of the original Important The original that is smaller than 1 2 inches 3 cm square may not be scanned correctly 1274 ...

Page 1275: ... If you continue printing in the current setting tap Yes Prevent paper abrasion may reduce the print speed If you disable this setting tap No Touch the HOME button select Setup Device settings and Print settings and then set Prevent paper abrasion to OFF 1275 ...

Page 1276: ...ke sure that the address and port number of the outgoing mail server SMTP server in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1276 ...

Page 1277: ...ke sure that the address and port number of the incoming mail server POP3 server in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1277 ...

Page 1278: ...he printer Make sure that the settings for secure connection SSL of your mail server and printer are match For printer s settings for secure connection SSL use Remote UI Setting Mail Server For setting for secure connection SSL of your mail server contact the administrator of mail server 1278 ...

Page 1279: ...he printer Make sure that the settings for secure connection SSL of your mail server and printer are match For printer s settings for secure connection SSL use Remote UI Setting Mail Server For setting for secure connection SSL of your mail server contact the administrator of mail server 1279 ...

Page 1280: ...f the printer Make sure that the settings item for the outgoing mail server SMTP server are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1280 ...

Page 1281: ...e printer Make sure that the outgoing account and outgoing password in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1281 ...

Page 1282: ...f the printer Make sure that the settings item for the incoming mail server POP3 server are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1282 ...

Page 1283: ...e printer Make sure that the incoming account and incoming password in mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1283 ...

Page 1284: ...hat the APOP authentication settings of your mail server and printer are match For printer s APOP authentication setting use Remote UI Setting Mail Server If the error is not resolved check your mail server condition For APOP authentication setting of your mail server contact the administrator of mail server 1284 ...

Page 1285: ...he touch screen of the printer Make sure that the mail server settings are correct with Remote UI Setting Mail Server If the error is not resolved check your mail server condition For settings and condition of your mail server contact the administrator of mail server 1285 ...

Page 1286: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen of the printer Specify the correct destination s mail address and then retry sending mail 1286 ...

Page 1287: ...he corresponding actions below Lower the resolution and retry to scanning Reduce the documents and retry to scanning If the error is not resolved take the corresponding actions below Check the maximum attachment file size for sending the scanned data You can set the maximum attachment file size with Remote UI Specifying Mail Setting for Sending Scanned Data Check your mail server condition 1287 ...

Page 1288: ... What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1 When ready tap OK on the touch screen of the printer 1288 ...

Page 1289: ...lete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 1 without changing its orientation When ready tap OK on the touch screen of the printer 1289 ...

Page 1290: ...lete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 1 without changing its orientation When ready tap OK on the touch screen of the printer 1290 ...

Page 1291: ... What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1 When ready tap OK on the touch screen of the printer 1291 ...

Page 1292: ... What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2 When ready tap OK on the touch screen of the printer 1292 ...

Page 1293: ...lete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 2 without changing its orientation When ready tap OK on the touch screen of the printer 1293 ...

Page 1294: ...lete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 2 without changing its orientation When ready tap OK on the touch screen of the printer 1294 ...

Page 1295: ... What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2 When ready tap OK on the touch screen of the printer 1295 ...

Page 1296: ...data cannot be printed What to Do If you are printing CREATIVE PARK PREMIUM contents check the message shown your computer make sure genuine Canon ink tanks are installed properly for all colors and retry the printing 1296 ...

Page 1297: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 1297 ...

Page 1298: ... cancel printing Specify the paper size setting to A4 Letter or Legal and specify the media type setting to Plain Paper Then print again Note If you will not change the paper size setting or the media type setting select the cassette 1 as the paper source If this is the case register the cassette 1 paper information properly 1298 ...

Page 1299: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1299 ...

Page 1300: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1300 ...

Page 1301: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1301 ...

Page 1302: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1302 ...

Page 1303: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1304: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1305: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1306: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1307: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

Page 1308: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1308 ...

Page 1309: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1309 ...

Page 1310: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1310 ...

Page 1311: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1311 ...

Page 1312: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1312 ...

Page 1313: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1313 ...

Page 1314: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1314 ...

Page 1315: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1315 ...

Page 1316: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1316 ...

Page 1317: ...5500 Cause Ink tank has not been properly recognized What to Do Contact the service center 1317 ...

Page 1318: ...5501 Cause Ink tank has not been properly recognized What to Do Contact the service center 1318 ...

Page 1319: ...5B00 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 1319 ...

Page 1320: ...5B01 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 1320 ...

Page 1321: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1321 ...

Page 1322: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1322 ...

Page 1323: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1323 ...

Page 1324: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1324 ...

Page 1325: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1325 ...

Page 1326: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1326 ...

Page 1327: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1327 ...

Page 1328: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1328 ...

Page 1329: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1329 ...

Page 1330: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1330 ...

Page 1331: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1331 ...

Page 1332: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1332 ...

Page 1333: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1333 ...

Page 1334: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1334 ...

Page 1335: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1335 ...

Page 1336: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1336 ...

Page 1337: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1337 ...

Page 1338: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1338 ...

Page 1339: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1339 ...

Page 1340: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1340 ...

Page 1341: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1341 ...

Page 1342: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1342 ...

Page 1343: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1343 ...

Page 1344: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1344 ...

Page 1345: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1345 ...

Page 1346: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1346 ...

Page 1347: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1347 ...

Page 1348: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1348 ...

Page 1349: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1349 ...

Page 1350: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1350 ...

Page 1351: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1351 ...

Page 1352: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1352 ...

Page 1353: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1353 ...

Page 1354: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1354 ...

Page 1355: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1355 ...

Page 1356: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1356 ...

Page 1357: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1357 ...

Page 1358: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1358 ...

Page 1359: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1359 ...

Page 1360: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1360 ...

Page 1361: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1361 ...

Page 1362: ...quiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1362 ...

Page 1363: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1363 ...

Page 1364: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1364 ...

Page 1365: ...ff the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug all the faxes stored in the printer s memory are deleted 1365 ...

Page 1366: ...ress ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer If you unplu...

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