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Canon iR2270 Series, User Manual

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Canon iR2270 Series User Manual Download Page 72

Clearing Paper Jams

3-4

T

roub

les

hooting

3

●

If a paper jam occurs inside an optional unit:

❑

See the instructions on the following section.

a

Feeder (DADF-N1) (See "Feeder (DADF-N1) 
(Optional)," in the Reference Guide.)

b

Inner 2 Way Tray-D1 (See "Inner 2 Way Tray-D1 
(Optional)," in the Reference Guide.)

c

Cassette Feeding Unit-Y2 (See "Cassette Feeding 
Unit-Y2 (Optional)," in the Reference Guide.)

d

Copy Tray-J1 (See "Copy Tray-J1 (Optional)," in the 
Reference Guide.)

e

Finisher-S1 (See "Finisher-S1 (Optional)," 
"Finisher-S1/Puncher Unit-Q1 (Optional)," or "Inside 
the Transfer Cover of the Finisher-S1 (Optional)," in 
the Reference Guide.) 

f

Paper Deck-Q1 (See "Paper Deck-Q1 (Optional)," in 
the Reference Guide.)

g

Finisher-Q3 (See "Inside the Top Cover of the 
Finisher-Q3/Saddle Finisher-Q4 (Optional)," or 
"Buffer Pass Unit of the Finisher-Q3/Saddle 
Finisher-Q4 (Optional)," in the Reference Guide.) 

h

Puncher Unit-L1 (See "Puncher Unit-L1 (Optional)," 
in the Reference Guide.) 

i

Saddle Finisher-Q4 (See "Inside the Top Cover of 
the Finisher-Q3/Saddle Finisher-Q4 (Optional)," 
"Buffer Pass Unit of the Finisher-Q3/Saddle 
Finisher-Q4 (Optional)," "Inside the Front Cover of 
the Saddle Finisher-Q4 (Optional)," or "Saddle 
Stitcher Unit (Optional)," in the Reference Guide.) 

Summary of Contents for iR2270 Series

Page 1: ...iR4570 iR3570 iR2870 iR2270 User s Guide ...

Page 2: ...r s Guide This Document Basic Operations Troubleshooting Reference Guide CD ROM Copying and Mail Box Instructions Copying and Mail Box Guide CD ROM Sending and Fax Instructions Sending and Facsimile Guide CD ROM Setting Up the Network Connection and Installing the CD ROM Software Network Quick Start Guide Remote User Interface Instructions Remote UI Guide CD ROM Network Connectivity and Setup Inst...

Page 3: ...D ROM Installing MEAP Applications and Using the Login Service MEAP SMS Administrator Guide CD ROM To view the manual in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system please download it from the Adobe Systems Incorporated website Considerable effort has been made to ensure that this manual is free of inaccuracies and o...

Page 4: ...xviii Consumables xx Other Warnings xx About the Instruction Manual CD ROM xxi Contents of Instruction Manual CD ROM xxi Instruction Manual CD ROM xxi Super G3 FAX Board CD ROM Universal Send Kit CD ROM xxi User Manual CD ROM Menu xxii System Requirements xxii Using The CD ROM Menu xxiii Periodic Inspection of the Breaker xxiv Checking the Breaker xxiv Chapter 1 Before You Start Using This Machine...

Page 5: ...rrent Date and Time 1 25 Registering This Machine s Fax Number 1 28 Registering Sender Names 1 29 Registering the Unit s Name 1 31 Displaying a Help Screen 1 33 Chapter 2 Routine Maintenance Loading Paper 2 2 Replacing the Toner Cartridge 2 5 Chapter 3 Troubleshooting Clearing Paper Jams 3 2 List of Error Messages 3 6 List of Error Codes without Messages 3 6 Chapter 4 Appendix Multifunctional Oper...

Page 6: ...es restrictions handling precautions and instructions that should be observed for safety WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not pe...

Page 7: ...ted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by the equipment s Reference Guide This CE Marking shows compliance of this equipment with Directive 73 23 EEC and Divective 89 336 EEC both as amended by...

Page 8: ...damage your eyes The labels shown below are attached to the Paper Drawer s Right Cover and Toner Supply Port Cover This Product has been classified under IEC60825 1 1993 and EN60825 1 1994 which conform to the following classes CLASS I LASER PRODUCT LASER KLASSE I APPAREIL A RAYONNEMENT LASER DE CLASSE I APPARECCHIO LASER DI CLASSE I PRODUCTO LASER DE CLASE I APARELHO A LASER DE CLASSE I CAUTION U...

Page 9: ...dards and logos are uniform among participating nations European Union and EEA only This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2002 96 EC and your national law This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorize...

Page 10: ...ents of EC Directive 1999 5 EC at nominal mains input 230 V 50 Hz although the rated input of the product is 220 V 240 V 50 60Hz Use of shielded cable is necessary to comply with the technical requirements of EMC Directive If you move to another EU country and are experiencing trouble please call the Canon Help Desk For Europe Only Canon Inc Canon Europa N V Super G3 is a phrase used to describe t...

Page 11: ...opyright Copyright 2005 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Disclaimers The information in this document is subject to change without notice CANON INC M...

Page 12: ...rint or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Checks or Drafts Issued by Governmental Agencies Internal Revenue Stamps cancelled or uncancelled Money Orders Motor Vehicle Licenses and Certificates of Title Bonds or Other Certificates of Indebt...

Page 13: ...vered under your Limited Warranty Installation WARNING Do not install the machine near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the machine it may result in a fire or electrical shock Do not place the following items on the machine If these items come into contact with a high voltage area inside the machine it may re...

Page 14: ...ot remove the machine s leveling feet after the machine has been installed as this may cause the machine to fall or tip over resulting in personal injury Power Supply WARNING Do not damage or modify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a fire or electrical shock Keep the power cord awa...

Page 15: ...nd high voltage components inside the machine which may result in a fire or electrical shock If the machine makes strange noises or gives off smoke heat or strange smells immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Continued use of the machine in this condition may result in a fire or electrical shoc...

Page 16: ...ct the power cord for safety when the machine will not be used for an extended period of time such as during consecutive holidays Even if the machine is not operating do not touch the rollers in the paper output areas such as the one on the left side of the machine The rollers may suddenly move to output prints and catch your hands or clothing which may result in personal injury If a finisher is a...

Page 17: ... this manual Do not remove the following caution labels which are attached to the machine This product is certified as a Class I laser product under IEC60825 1 1993 If the laser beam escapes from the machine exposure may cause serious damage to your eyes ...

Page 18: ... result in a fire Clean the machine using a slightly dampened cloth with a mild detergent mixed with water Do not use alcohol benzene paint thinner or other flammable substances Check detergent for flammability prior to use If flammable substances come into contact with a high voltage area inside the machine it may result in a fire or electrical shock There are some areas inside the machine which ...

Page 19: ... set the toner and make it impossible to remove the toner stains When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician When loading paper or removing jammed o...

Page 20: ...hen discarding used toner cartridges put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Other Warnings WARNING For cardiac pacemaker users This product generates ...

Page 21: ...ic operation instructions daily maintenance and troubleshooting instructions Copying and Mail Box Guide Contains the Copying and Mail Box function instructions Remote UI Guide Contains the Remote User Interface instructions Network Guide Contains the Network Connectivity and setup instructions Super G3 FAX Board CD ROM Universal Send Kit CD ROM This contains the English French Italian and German v...

Page 22: ...on of your computer some functions may not operate correctly If the PDF manual does not open from the CD ROM Menu open the PDF file directly from the uk_english or asia pacific_english folder on the User Manual CD ROM Windows Macintosh OS Windows 98 Me Windows NT Service Pack 3 or later Windows 2000 Service Pack 3 or later Windows XP Service Pack 1a Windows Server 2003 Mac OS 9 x Mac OS X Memory T...

Page 23: ... Windows users NOTE For Macintosh users double click the START icon to start the CD ROM Menu The Language Selection screen is displayed The screen shot shown above may differ from the one you actually see depending on the machine you are using a BROWSE MANUAL You can read any of the listed guides by clicking on the desired guide After clicking on the desired guide Acrobat Reader starts and the PDF...

Page 24: ...cal authorized Canon dealer Checking the Breaker 1 Push the test button with the tip of a ball point pen or similar object IMPORTANT Briefly push the test button 2 Confirm that the breaker lever is switched to the OFF side position IMPORTANT Do not use the test button to turn the power ON and OFF If the breaker lever does not switch to the OFF side position repeat step 1 If the breaker lever does ...

Page 25: ...xxv 3 Move the breaker lever to ON I side 4 Press the main power switch to ON I side 5 Fill in the check sheet located on p 4 6 to document your periodic inspections of the breaker ...

Page 26: ...xxvi ...

Page 27: ...Can Do 1 10 System Configuration and Parts 1 13 Optional Equipment 1 13 External View and Internal View 1 14 Control Panel Parts 1 15 Touch Panel Display 1 16 Main Power and Control Panel Power 1 19 How to Turn ON the Main Power 1 19 Things You Must Do Before Using This Machine 1 23 Selecting the Type of Telephone Line 1 23 Setting the Current Date and Time 1 25 Registering This Machine s Fax Numb...

Page 28: ...ling the Machine in the Following Locations Avoid locations subject to extremes of temperature and humidity whether low or high For example avoid installing the machine near water faucets hot water heaters humidifiers air conditioners heaters or stoves Avoid installing the machine in direct sunlight If this is unavoidable use curtains to shade the machine Be sure that the curtains do not block the...

Page 29: ...ction runs especially in poorly ventilated rooms It is recommended that the room be appropriately ventilated sufficient to maintain a comfortable working environment in areas of machine operation Avoid locations where a considerable amount of dust accumulates Avoid locations where ammonia gas is emitted Avoid locations near volatile or flammable materials such as alcohol or paint thinner Avoid loc...

Page 30: ... machine near televisions radios or similar electronic equipment The machine might interfere with sound and picture signal reception Insert the power plug into a dedicated power outlet and maintain as much space as possible between the machine and other electronic equipment Do not remove the machine s leveling feet Do not remove the machine s leveling feet after the machine has been installed If y...

Page 31: ...onnect the power cord to a multiplug power strip as this may cause a fire or electrical shock The power cord may become damaged if it is often stepped on or if heavy objects are placed on it Continued use of a damaged power cord can lead to an accident such as a fire or electrical shock ...

Page 32: ...ion Space Provide enough space on each side of the machine for unrestricted operation No optional equipment is attached The optional Feeder DADF N1 Finisher S1 and Paper Deck Q1 are attached The optional Feeder DADF N1 Saddle Finisher Q4 Puncher Unit L1 Buffer Pass Unit E1 and Paper Deck Q1 are attached ...

Page 33: ...contact your local authorized Canon dealer beforehand Handling Precautions Do not attempt to disassemble or modify the machine Some parts inside the machine are subject to high voltages and temperatures Take adequate precautions when inspecting the inside of the machine Do not carry out any inspections not described in this manual ...

Page 34: ...smoke or unusual noise immediately turn the main power switch OFF disconnect the power cord from the outlet and call your local authorized Canon dealer Using the machine in this state may cause a fire or electrical shock Also avoid placing objects around the power plug so that the machine can be disconnected whenever necessary Do not turn the main power switch OFF or open the front covers while th...

Page 35: ...panel power switch of the machine when it will not be used for a long period of time such as overnight As an added safety measure turn OFF the main power switch and disconnect the power cord when the machine will not be used for an extended period of time such as during consecutive holidays Use a telephone cable 3 m long or less CAUTION Canon recommends that data stored on the product s hard disk ...

Page 36: ...functions such as Sample Set which helps to avoid copy errors Booklet for making copies into booklets and Different Size Originals for copying originals of different sizes together in one copy operation are provided to increase your productivity Mail Box Function See the Copying and Mail Box Guide The Mail Box function enables you to save image or document data that has been scanned from the scann...

Page 37: ...ce The optional Super G3 FAX Board is required Printing optional See the PS PCL UFR II Printer Guide or UFR II Printer Guide You can upgrade this machine to a high speed network printer by installing the optional UFR II Printer Kit This kit incorporates UFR II Ultra Fast Rendering II Technology which utilizes Canon s original printing algorithm to minimize file processing and achieve maximum perfo...

Page 38: ...s all from your PC s web browser Scanning optional See the Network ScanGear User s Guide Scanning image data into computers is a function that is available if the iR4570 iR3570 iR2870 iR2270 is upgraded with printer and network capabilities You can scan images of up to A3 in size at a resolution of 600 x 600 dpi The optional UFR II Printer Kit Printer Kit or Multi PDL Printer Kit must be installed...

Page 39: ...ype H b Feeder DADF N1 c Card Reader C1 d Copy Tray J1 e 3 Way Unit A1 f Paper Deck Q1 g Cassette Feeding Unit Y2 h Inner 2 Way Tray D1 i Puncher Unit Q1 j Additional Finisher Tray B1 k Finisher S1 l Envelope Feeder Attachment C1 m Buffer Pass Unit E1 n Puncher Unit L1 o Staple Cartridge D2 D3 p Staple J1 q Saddle Finisher Q4 r Finisher Q3 ...

Page 40: ... Main Power Switch f Test Button g Breaker h Paper Drawer s Right Cover i Paper Drawer 2 j Paper Drawer 1 k Output Tray l Output Tray Guide The optional Feeder DADF N1 and Cassette Feeding Unit Y2 are attached m Platen Glass n Fixing Unit s Upper Cover o Duplexing Unit p Toner Supply Port Cover q Toner Cartridge The optional Feeder DADF N1 and Cassette Feeding Unit Y2 are attached ...

Page 41: ...or blinks green when the machine is performing operations and maintains a steady green light when fax data is stored in memory h Clear key Press to clear entered values or characters i Numeric keys Press to enter numerical values j ID key Press when setting or enabling Department ID Management k Display Contrast Dial Use to adjust the brightness of the touch panel display l Additional Functions ke...

Page 42: ... the printing destination for remote and cascade copying g Adjust Contrast Press or to manually control the copy exposure Press A to select or cancel the automatic exposure control h Original Type Selection Press to make copies according to the type of original Text Text Photo Printed Image or Photo i Special Features Press to select a Special Features mode j System Monitor Press to check the prog...

Page 43: ...e initial screen can be the Copy Send or Fax Mail Box MEAP or System Monitor screen NOTE The top of the touch panel display may differ according to the optional equipment that is attached to the machine Attached Optional Equipment Displayed Function Keys None initial status of the iR4570 iR3570 iR2870 iR2270 UFR II Printer Kit Printer Kit or Multi PDL Printer Kit is attached UFR II Printer Kit Pri...

Page 44: ...n the Job Print Status Display Area on the bottom left of the screen are described below Icon Type of Job Description Copy Job Send Fax Job Mail Box Job Printer Job Report Job Network Scan Job Remote Copy Job Additional Functions Job Icon Machine Status Description Error Paper Jam Staple Jam Replace Toner Cartridge ...

Page 45: ...ord with wet hands as this may result in electrical shock 2 Press the main power switch to ON I side The main power switch is located on the right side of the machine If you want to turn the main power OFF make sure that you first turn the control panel power switch OFF and then press the main power switch to the side The main power indicator on the control panel lights when the main power switch ...

Page 46: ... or SSO Single Sign on is not set and an application other than MEAP is selected as the initial function in Common Settings from the Additional Functions screen The Start Up screen is displayed until the machine is ready to scan The screen on the right is displayed when the machine is ready to scan The machine is ready to scan in approximately 30 seconds at a room temperature of 20 C after the scr...

Page 47: ...as the initial function in Common Settings from the Additional Functions screen The Start Up screen is displayed until the machine is ready to scan After the Start Up screen disappears the MEAP Start Up screen is displayed The background colour of the screen is changed to brown Press to switch to the Basic Features screen The MEAP Basic Features screen is displayed ...

Page 48: ...s The background colour of the screen is changed to brown IMPORTANT If you turn OFF the main power wait at least 10 seconds before turning the main power back ON Do not turn the main power OFF if the Universal Send Kit is activated or the optional Super G3 FAX Board is attached and you want to be able to send or receive I fax or fax documents Sending or receiving I fax or fax documents cannot be d...

Page 49: ... Machine in the Sending and Facsimile Guide IMPORTANT If you attempt to use the machine without registering the necessary information correctly the machine may not function properly Network settings have to be specified in order to send scanned documents to an e mail address an I fax address or a file server See the Network Guide Selecting the Type of Telephone Line Set the type of telephone line ...

Page 50: ...ine 1 24 Before You Start Using This Machine 1 2 Press User Settings under Fax Settings 3 Press Tel Line Type 4 Select the type of telephone line press OK The selected mode is set 5 Press Done repeatedly until the Basic Features screen appears ...

Page 51: ...onal Functions screen See Chapter 3 Using a TCP IP Network in the Network Guide 1 Press System Settings 2 Press Date Time Settings GMT The time at the Greenwich Observatory in England is called GMT Greenwich Mean Time Time Zone The standard time zones of the world are expressed globally in terms of the difference in hours up to 12 hours from GMT 0 hours A time zone is a region throughout which thi...

Page 52: ...ear and time using numeric keys If you are setting the Time Zone Press the Time Zone drop down list select the time zone where the machine is located NOTE The default setting is GMT 00 00 If the desired time zone is not displayed press or to scroll through the list If you are setting Daylight Saving Time Press On Start Date ...

Page 53: ...he settings in the same way as Start Date press OK NOTE If you set Daylight Saving Time the machine automatically sets the standard time of the machine one hour forward at the specified date and time The default setting is On Between 2 00 a m on the last Sunday of March and 3 00 a m on the last Sunday of October The time can be set in one hour increments from 0 to 23 hours 4 Press OK The selected ...

Page 54: ...rty The number may also be displayed on the touch panel display of the receiving party s machine depending on their type of machine NOTE For this setting the optional Super G3 FAX Board is required 1 Press Communications Settings User Settings under Fax Settings 2 Press Unit Telephone 3 Enter the unit s telephone number using numeric keys press OK The selected mode is set 4 Press Done repeatedly u...

Page 55: ...e can be displayed on the touch panel display of the recipient s machine and or printed at the top of the documents that you send as the sender s information NOTE You can set to display and print the sender s name instead of the name stored as the unit s name with the Sender s Names setting from the Send Settings screen See Sending Documents in the Sending and Facsimile Guide This mode is availabl...

Page 56: ...gs 2 Press Sender s Names TTI 3 Select the number under which you want to register the sender s name press Register Edit 4 Enter the sender s name press OK You can enter up to 24 characters for the sender s name To cancel registering the sender s name press Cancel The selected mode is set 5 Press Done repeatedly until the Basic Features screen appears ...

Page 57: ...he Device Information settings for this machine is displayed in the From field on the I fax recipient s machine and the e mail address of the login user registered for SDL or the Local Device Authentication user authentication system of SSO is displayed in the Sender field See Sending an I Fax in the Sending and Facsimile Guide If the Domain Authentication user authentication system of SSO includi...

Page 58: ...ine 1 32 Before You Start Using This Machine 1 1 Press Communications Settings TX Settings under Common Settings 2 Press Unit Name 3 Enter a name press OK The selected mode is set 4 Press Done repeatedly until the Basic Features screen appears ...

Page 59: ...ample the Margin mode has been selected If you press after pressing Special Features Margin the Help Function screen appears as shown on the right To display the Help Menu screen press Help Menu To return to the screen for setting the Margin mode press Done Help Menu To find the right mode for your particular needs or to find a simple description of a mode press while the Basic Features screen or ...

Page 60: ...hine 1 1 Press Making Copies Various originals 2 Press Photo original or Originals with Text Photo press or to read the detailed information on the selected mode 3 Press Done to return to the Various Originals screen 4 Press Done to return to the Help Menu screen ...

Page 61: ...CHAPTER 2 1 2 Routine Maintenance This chapter describes how to load paper and replace toner Loading Paper 2 2 Replacing the Toner Cartridge 2 5 ...

Page 62: ...n the stack of paper well before loading it Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams NOTE If a message prompting you to load paper appears during printing the remaining prints are automatically made after you load the correct paper If you select another paper drawer the remaining prints are made after you press OK To...

Page 63: ... When loading paper take care not to cut your hands on the edges of the paper IMPORTANT Rewrap any remaining paper in its original package and store it in a dry place away from direct sunlight NOTE For high quality printouts use paper recommended by Canon Before loading paper always fan the sheets several times and align the edges to facilitate feeding Also you should always fan paper that has jus...

Page 64: ... the back of the paper drawer NOTE Each paper drawer holds approximately 550 sheets of paper 80 g m2 For more information on the print direction of preprinted paper paper which has logos or patterns already printed on it see Relationship between Original Orientation and Preprinted Paper Output Chart in the Reference Guide 5 Gently push the paper drawer back into the machine until it clicks into pl...

Page 65: ...er cartridge like the one shown on the right appears on the touch panel display Follow the instructions on the touch panel display and the procedure described below to help you replace the toner cartridge With Recover Later you can continue certain operations such as mode settings and scanning of originals even if you do not replace the toner cartridge immediately CAUTION Keep toner out of the rea...

Page 66: ...tridges while the machine is in the process of printing NOTE When the message Toner is low Replacement not yet needed appears approximately 1 000 pages can be printed If toner runs out during a print job the remaining prints are made after you replace the toner cartridge 1 Open the toner supply port cover 2 Pull the lever up until it becomes vertical IMPORTANT Make sure that the on the lever is al...

Page 67: ...ay cause the toner remaining inside the cartridges to ignite resulting in burns or a fire CAUTION Do not touch the tip of the toner cartridge or subject it to a shock by hitting something with it as this may cause the toner cartridge to leak 4 Twist the red protective cap of the new toner cartridge in the direction of the arrow counterclockwise to remove it CAUTION Never touch the tip of the toner...

Page 68: ...e machine with your other hand 6 Push the lever down until it becomes horizontal IMPORTANT Make sure that the on the lever is aligned with the of the Lock position NOTE If you insert a toner cartridge made for a different model the lever does not move 7 Close the toner supply port cover CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 69: ...TER 3 1 3 Troubleshooting This chapter explains what to do in response to a paper jam and an error message display Clearing Paper Jams 3 2 List of Error Messages 3 6 List of Error Codes without Messages 3 6 ...

Page 70: ...are not to allow the toner on the jammed paper to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent ...

Page 71: ...w the directions on the touch panel display to clear the paper jam See Feeder DADF N1 Optional in the Reference Guide If the MEAP screen is displayed a message appears in the Job Print monitor area Press System Monitor and follow the procedures that appear on the touch panel display to help you remove the jammed paper If a paper jam occurs inside the main unit See the instructions on the following...

Page 72: ...uncher Unit Q1 Optional or Inside the Transfer Cover of the Finisher S1 Optional in the Reference Guide f Paper Deck Q1 See Paper Deck Q1 Optional in the Reference Guide g Finisher Q3 See Inside the Top Cover of the Finisher Q3 Saddle Finisher Q4 Optional or Buffer Pass Unit of the Finisher Q3 Saddle Finisher Q4 Optional in the Reference Guide h Puncher Unit L1 See Puncher Unit L1 Optional in the ...

Page 73: ... you have removed all of the jammed paper in locations other than the feeder printing or copying resumes If there is paper that still needs to be removed a screen indicating how to clear that paper jam appears on the touch panel display Repeat the procedure from step 1 NOTE You do not have to re enter the number of copies or prints even if you are printing multiple sets The machine automatically r...

Page 74: ... the Results column on the Activity Report and Send Report See Printing Communication Reports in the Sending and Facsimile Guide Perform the necessary procedures according to the error code NOTE If a send job is cancelled STOP is printed in the Results column on the Send report 001 Cause Paper or originals are jammed Remedy Remove any jammed paper or originals See Clearing Paper Jams or Feeder DAD...

Page 75: ... was interrupted Remedy Try copying printing again 701 Cause The specified Department ID does not exist or the password has changed Remedy Enter the correct Department ID or password using numeric keys on the control panel and try again 703 Cause The hard disk is full and no more images can be scanned Remedy 1 Wait a few moments and try scanning again after other send jobs are complete Remedy 2 Er...

Page 76: ...r OFF disconnect the machine and contact your local authorized Canon dealer 816 Cause You cannot print because the set page Limit total has been reached Remedy Contact your System Manager 849 Cause Device information could not be delivered because the client machine is processing a job Remedy Try delivering device information again after the client machine finishes processing the job 850 Cause Dev...

Page 77: ...ed inbox 852 Cause An error occurred because the main power switch was turned OFF while a job was being processed Remedy Check to see if the main power switch is turned ON Try processing the job again if necessary 853 Cause 1 When trying to print a large number of pages the job is not performed due to insufficient memory resources Remedy Reduce the number of pages to print or perform the print job...

Page 78: ...tings from the Additional Functions screen set to On and device information from the host machine cannot be delivered Remedy Try delivering device information again after setting Restrictions for Receiving Device Info to Off 855 Cause Device information could not be delivered because a language that the client machine cannot handle was included in the device information Remedy Contact your local a...

Page 79: ...CHAPTER 4 1 4 Appendix This chapter provides other useful information Multifunctional Operations 4 2 Available Paper Stock 4 4 Check Sheet for the Periodic Inspection of the Breaker 4 6 ...

Page 80: ...ltifunctional operations Available Unavailable Available but with conditions Receive Send Scan Print Copy Scan and Print via Network via Fax Print Data via Network via Fax Copy Mail Box Send Copy RX Document Print Data Receive via Network via Fax Print Data 3 3 3 3 3 Send via Network via Fax 3 1 1 3 1 3 1 3 1 Scan Copy Mail Box 1 1 1 Send 3 1 3 1 3 1 3 Print Copy 2 2 RX Document 3 1 3 1 1 3 2 2 3 ...

Page 81: ...inisher is attached When an optional finisher is attached one set is output alternately for each job When an optional finisher is not attached one page is output alternately for each job 3 The machine s processing speed may be lowered NOTE The machine s performance may be affected if several network send and receive jobs are being carried out at the same time The operation of printing data from an...

Page 82: ...the Reference Guide Available Unavailable 1 Plain Recycled Colour and Pre punched paper are from 64 to 80 g m2 2 Heavy paper is from 81 to 128 g m2 3 Some types of tracing paper cannot be used 4 Use only A4 transparencies made especially for this machine 5 If the optional Envelope Feeder Attachment C1 is attached to paper drawer 1 envelopes can be loaded Paper Type Paper Source Paper Drawer 64 to ...

Page 83: ...ack Bypass Making Prints Using the Stack Bypass in the Reference Guide Paper Drawers 3 4 and the Paper Deck Q1 are optional Paper Size Width x Length Paper Source Paper Drawer 1 Paper Drawer 2 3 4 Stack Bypass Paper Deck A3 297 mm x 420 mm A4 297 mm x 210 mm A4R 210 mm x 297 mm A5R 148 mm x 210 mm Envelope ISO B5 176 mm x 250 mm 1 ISO C5 162 mm x 229 mm 1 COM 10 104 7 mm x 241 3 mm 1 Monarch 98 4 ...

Page 84: ...spect the Breaker Periodically Follow the procedure described in Periodic Inspection of the Breaker on p xxiv once or twice a month How to Fill in This Check Sheet Fill in the date of inspection and the name of the inspector When the inspection is completed successfully write a check mark under OK If not contact your local authorized Canon dealer Also write a check mark under NG No Good Date of In...

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