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Canon iPF671, Service Manual

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Canon iPF671 Service Manual Download Page 171

Chapter 4

4-35

- Remove the joint carefully so that ink does not spout.

- Put a plastic bag or the like on the ink tube joint to prevent ink from spouting.

F-4-78

7) Remove two screws [1] and disconnect two connectors [2], and then remove the solenoid base [3].

F-4-79

8) Remove two joint [1] between the ink tube unit [2] and ink tank unit carefully, and then remove the ink tube unit [2] from the guide.

F-4-80

[1]

[2]

[3]

[1]

[1]

[2]

Summary of Contents for iPF671

Page 1: ...Dec 17 2014 Service Manual iPF680 670 650 series iPF671 ...

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Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

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Page 7: ... 26 1 18 1 5 8 Stand ST 27 1 19 1 6 Basic Operation 1 20 1 6 1 Operation Panel 1 20 1 6 2 Display 1 21 1 6 3 Menu 1 22 1 7 Safety and Precautions 1 42 1 7 1 Safety Precautions 1 42 1 7 1 1 Moving Parts 1 42 1 7 1 2 Adhesion of Ink 1 43 1 7 1 3 Electric Parts 1 44 1 7 2 Other Precautions 1 45 1 7 2 1 Printhead 1 45 1 7 2 2 Ink Tank 1 46 1 7 2 3 Handling the Printer 1 46 1 7 3 Precautions When Servi...

Page 8: ... 2 29 2 4 1 Outline 2 29 2 4 1 1 Overview 2 29 2 4 2 Main Controller 2 31 2 4 2 1 Main controller PCB components 2 31 2 4 2 2 Connectors and Pin Arrangement of Main controller PCB 2 32 2 4 3 Carriage Relay PCB 2 39 2 4 3 1 Carriage PCB components 2 39 2 4 3 2 Connectors and Pin Arrangement of Carriage PCB 2 40 2 4 4 Maintenance Cartridge Relay PCB 2 44 2 4 4 1 Maintenance cartridge relay PCB compo...

Page 9: ... Applying the Grease 4 54 4 4 1 Applying the Grease 4 54 4 5 Adjustment and Setup Items 4 58 4 5 1 Adjustment Item List 4 58 4 5 2 Procedure after Replacing the Carriage Unit or Multi Sensor 4 58 4 5 3 Procedure after Replacing the Feed Roller or Feed Roller Encoder 4 58 4 5 4 Procedure after Replacing the Head Management Sensor 4 58 Chapter 5 MAINTENANCE 5 1 Periodic Replacement Parts 5 1 5 1 1 P...

Page 10: ...e Mode 7 1 7 1 1 Service Mode Operation 7 1 7 1 2 Map of the Service Mode 7 2 7 1 3 Details of Service Mode 7 10 7 1 4 e Maintenance imageWARE Remote 7 28 7 1 5 Viewing PRINT INF 7 38 7 2 Special Mode 7 53 7 2 1 Special Modes for Servicing 7 53 ...

Page 11: ...Chapter 1 PRODUCT DESCRIPTION ...

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Page 13: ...5 6 Ink Tank Cover Inside 1 17 1 5 7 Stand ST 26 1 18 1 5 8 Stand ST 27 1 19 1 6 Basic Operation 1 20 1 6 1 Operation Panel 1 20 1 6 2 Display 1 21 1 6 3 Menu 1 22 1 7 Safety and Precautions 1 42 1 7 1 Safety Precautions 1 42 1 7 1 1 Moving Parts 1 42 1 7 1 2 Adhesion of Ink 1 43 1 7 1 3 Electric Parts 1 44 1 7 2 Other Precautions 1 45 1 7 2 1 Printhead 1 45 1 7 2 2 Ink Tank 1 46 1 7 2 3 Handling ...

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Page 15: ...ed colors printer that can be used to print CAD and office documents as well as handy POP and posters F 1 1 1 Roll media cover 9 Maintenance cartridge 2 Media loading slot 10 Cutter unit 3 Roll media temporary table 11 Cutter rail 4 Release lever 12 Paper eject slot 5 Operation panel 13 Output guide 6 Ink tank cover 14 Upper cover 7 Media alignment line 15 Width guide 8 Maintenance cartridge cover...

Page 16: ... can be installed with its back in touch with the wall requiring no installation space at the back of the printer A subtank mounted at the ink port allows you to replace the ink tank during printing The pressure of suction from the borderless printing ink catch groove changes automatically with the media size preventing shift of media edges and staining of the backside of the media A printhead hav...

Page 17: ...oth 2 and 3 inches It is furnished with attachments for 2 and 3 inch diameter paper tubes The roll holder clamps the paper tube of a roll not exceeding 150 mm in outside diameter from the inside F 1 5 2 inch paper tube attachment F 1 6 3 inch paper tube attachment R F 1 7 3 inch paper tube attachment L F 1 8 ...

Page 18: ...f the regular position or extended position F 1 9 MEMO When delivering the printing to the output stacker Use the position A When not using the output stacker or moving the printer Use the position B When moving the printer raise the auxiliary rod to the position of extended position The output stacker may touch the floor and be soiled or damaged F 1 10 Regular position F 1 11 1 2 A B ...

Page 19: ...regular position to extended position 1 Raise the auxiliary rod 1 to the position A of the illustration to change to the extended position F 1 13 2 Pull out the switching stopper 1 when using roll paper that is A1 size or has a width of 24 inches F 1 14 A 1 1 ...

Page 20: ...the regular position or two extended positions F 1 15 MEMO When delivering the printing to the output stacker Use the position A When not using the output stacker or moving the printer Use the position B When moving the printer raise the auxiliary rod to the position of extended position The output stacker may touch the floor and be soiled or damaged F 1 16 Regular position F 1 17 1 2 A B ...

Page 21: ...n to extended position A 1 Raise the auxiliary rod 1 to the position A of the illustration to change to the extended position A F 1 19 2 Pull out the switching stopper 1 when using roll paper that is A1 size or has a width of 24 inches F 1 20 Extended position B F 1 21 A 1 1 ...

Page 22: ...wing illustration F 1 22 2 Open the output stacker ejection guides 1 toward the front F 1 23 Changing from the extended position B to regular position 1 Close the output stacker ejection guides 1 and pull the output stacker release lever 2 forward to release the lock and then grasp the output stacker handle 3 to return the guide F 1 24 1 1 1 2 3 ...

Page 23: ...le in five colors matte black black cyan magenta and yellow They are the same as those supplied with the printer The ink tank that can be used with this printer is labeled J F 1 26 MEMO You can also use ink tanks other than magenta ink tank that are simply labeled A Maintenance Cartridge The consumable maintenance cartridge is the same as that supplied with the printer F 1 27 ...

Page 24: ...er 195g Semiglossy Proofing Paper 195g Semiglossy Proofing Paper 255g Cut Paper Plain Paper Plain Paper High Quality Plain Paper High Grade Coated Paper Premiun Matte Paper Premium Glossy Paper 280 Premium Semi Glossy Paper 280 High Resolution Paper Matte Photo Paper Glossy Photo Paper GP 501 Photo Paper Plus Glossy 2 Photo Paper Pro Platium Photo Paper Plus Semi Gloss Universal Bond Paper Premium...

Page 25: ...presence absence detection Yes Carriage position detection Yes Carriage home position detection Yes Printhead temperature detection Yes Printhead height detection Yes Non discharging nozzle detection Yes Non discharging nozzle backup feature Yes Ambient temperature humidity detection Yes Detection functions Paper path system Paper presence absence detection Yes Paper width detection Yes Skew detec...

Page 26: ...EE802 3u 100Base TX Auto Negotiation IEEE802 3ab 1000Base T Auto Negotiation IEEE802 3x Full Duplex 3 Interface cable Category 5 UTP or FTP cable 100 m or shorter Compliant with ANSI EIA TIA 568A or ANSI EIA TIA 568B 4 Interface connector Printer side Compliant with IEEE802 3 ANSI X3 263 ISO IEC60603 7 5 Protocol IPX SPX Netware4 2 J 5 1 J 6 0 J SNMP TCP IP IPv4 IPv6 AppleTalk HTTP ...

Page 27: ... to align media 8 Maintenance cartridge cover Open this cover to replace the maintenance cartridge 9 Maintenance cartridge This cartridge absorbs the ink used for maintenance Replace it when it becomes full of ink 10 Cutter unit This cutter with a round blade is used to cut roll media automatically 11 Cutter rail The cutter unit moves on this rail to cut media 12 Paper eject slot All printouts are...

Page 28: ...hen the Ethernet cable is connected properly and the printer is ready to communicate accordingly 3 USB port Connect the USB cable to this port This port is compatible with the high speed USB 4 Carrying handles Three carrying handles provided at the left right and back allows three persons to carry the printer 5 Power receptacle Plug the power cord into this receptacle 4 1 5 4 4 2 3 ...

Page 29: ...nent to perform printing Suction holes are provided on the platen surface to prevent media from floating 5 Borderless printing ink catch groove Ink flowed out of the paper edges enter in this groove during borderless printing 6 Linear scale This is an important component used to detect the carriage position Never touch it when cleaning the parts or removing jammed media inside the upper cover 7 Cl...

Page 30: ...guide 4 Roll holder slot Fit the roll holder in this slot 1 5 5 Carriage 0023 1267 F 1 32 1 Slant adjusting lever This lever is used to fine adjust slant of rules lines 2 Printhead The printhead has nozzles It is an important component used to perform printing 3 Printhead fixer lever This lever is used to lock the printhead fixer cover 4 Printhead fixer cover This cover is used to secure the print...

Page 31: ...d each ink tank according to the label color and name 3 Ink tank lamp red When the ink tank is opened the ink tank lamp illuminates as follows Stays lit The ink tank is loaded properly Not lit No ink tank is loaded or the remaining ink detection function is disabled Blinking slow Only a small amount of ink remains in the ink tank Blinking fast No ink remains in the ink tank 4 Ink tank This is a ca...

Page 32: ...r 3 Lockable caster This caster can be locked When relocating the printer be sure to unlock all four casters Moving the printer with the casters locked can damage the floor 4 Switching stopper Pull out this stopper when using the output stacker at the extended position 5 Paper guide This guide is used to lead the ejected printout to the output stacker 1 2 3 4 5 ON OFF ...

Page 33: ... the paper size when using the output stacker in the extended position A 5 Paper guide This guide is used to lead the ejected printout to the output stacker 6 Output stacker handle This handle is grasped and supports the sliding output stacker when putting the output stacker into extended position B and returning it to the regular position 7 Output stacker release lever Pull this lever towards you...

Page 34: ...ton Pressing this button in a menu displays the upper item or setting value button Pressing this button on the tab selection screen moves the tab When a menu requiring you to enter a value is selected pressing this button allows you to move to the right hand digit button Pressing this button in a menu displays the lower item or setting value 8 OK button Pressing this button on the tab selection sc...

Page 35: ...erse video pressing the OK button displays the Ink menu A Top field of display Shows the ink icon in reverse video B Middle field of display Shows the printer status and a menu name C Bottom field of display Shows the remaining ink levels of the ink tanks loaded in the printer 3 Job tab This tab shows the printer status and menu related to the print job When this tab is shown in reverse video pres...

Page 36: ...ey to select a menu and press the OK key The menu is selected and menu items are displayed Select a menu with on the left side and press the OK key to navigate to lower level menus b Setting menu items Press the key or key to select an item to set and press the OK key The item is checked on the left side check box to confirm that it is set After 2 seconds the menu that is one level above is displa...

Page 37: ...splayed here Chg Paper Size Cut Sheet Size The size of paper is displayed here CustomPaperSize Set the length Roll Length 1 Set the length ManageRemainRoll Off On Pap Detail Set The paper type is displayed here Head Height Automatic Highest High Standard Low Lowest Crooked Chk Lv High Accuracy Standard Loose Off Cutting Mode Automatic Eject Manual Cut Speed Fast Standard Slow Trim Edge First Autom...

Page 38: ...e Scan Wait Time Dry time Off 1 sec 3 sec 5 sec 7 sec 9 sec Area 16 Entire area Leading edge Roll DryingTime Off 30 sec 1 min 3 min 5 min 10 min 30 min 60 min NearEnd RollMrgn 3mm 20mm NearEnd Sht Mrgn 3mm 20mm BordlessOversize Standard Reduced Width Detection Off On Return Defaults Pap Detail Print Keep Paper Type Off On ...

Page 39: ...d if one has been set Job List Print Delete Print Job List Job Log Choose from information about the latest three print jobs Document Name User Name Page Count Job Status OK CANCELED Print Start Time yyyy mm dd hh mm ss Print End Time yyyy mm dd hh mm ss Print Time xxxsec Output Img Size The image size is displayed Media Type Paper Consumed Paper Length Paper Width Interface USB Network Ink Consum...

Page 40: ... Advanced Manual 4 Head Inc Adj Feed Priority Adj Priority Automatic Print Quality Print Length Adj Quality 5 Auto GenuinePpr Auto OtherPaper Manual Adjust Length 6 AdjustmentPrint A High B Standard Draft Change Settings A High B Standard Draft Maintenance Head Cleaning Head Cleaning A Head Cleaning B Nozzle Check Replace P head Repl maint cart Head Info The ProductName and s n and Days elapsed an...

Page 41: ...CAD 5 Print Quality Draft Standard High Input Resolution 600dpi 300dpi Print Economy Off On Paper Manager Paper Source Automatic Roll Paper Cut Sheet Margin 3mm Standard 5mm Oversize Off On Conserve Paper Off On Auto Rotate Off On Enlarge Reduce Off Specify scaling Fit to paper Print centered Off On Standard cut Off On Nesting 14 Use Nesting Off On Nesting WaitTime 7 xx min Cut Lines 7 Off On ...

Page 42: ...te B Choose a pen number Indicates Width Color and Line Attributes Specify the values of Width Color and Line Attributes Factory Choose a pen number Indicates Width Color and Line Attributes Reset Palette All Palette Palette A Palette B Smoothing Software Smooth ThickenFineLines Off On AdjustFaintLines Off On Ln Wdth correct Black gray Set the correcting value of line width Color Set the correctin...

Page 43: ...t the Address DNS Settings 13 DNS Dync update On Off Pri DNS SrvAddr Set the Address Sec DNS SrvAddr Set the Address DNS Host Name Set the DNS host name DNS Domain Name Set the DNS domain name IPv6 IPv6 Support Supported Not Supported IPv6 StlessAddrs 17 Use Do Not Use DHCPv6 17 Use Do Not Use DNS Settings 13 17 Choose whether if using the DNS Settings of IPv4 DNS Dync update Statefull Addr On Off...

Page 44: ... address is displayed here Interface Print 12 Return Defaults 12 System Setup Sleep Timer 5 min 10 min 15 min 20 min 30 min 40 min 50 min 60 min 210 min Shut Down Timer Off 5 min 10 min 30 min 1 hour 4 hours 8 hours 12 hours Buzzer Off On Contrast Adj 4 3 2 1 0 1 2 3 4 Date Time 12 Date yyyy mm dd 11 Time hh mm Date Format yyyy mm dd dd mm yyyy mm dd yyyy Language English Japanese Francais Italian...

Page 45: ...ra 11NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST 4 Santiago 3 Buenos Aires 2 CenterAtlantic 1 Cape Verde Length Unit meter feet inch Detect Mismatch Pause Warning None Paper Size Basis Roll Selection 1 ISO A3 297mm 300mm Roll Roll Selection 2 10in 254mm JIS B4 257mm Keep Paper Size Off On TrimEdge Reload Autom...

Page 46: ...nd configuration is possible for administrators and only viewing for other users 13 Viewing and configuration is possible for administrators only 16 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 17 Not displayed if IPv6 Support is Not Supported First Level Second Level Third Level Fourth Level Fifth Level System Setup Nozzle Check...

Page 47: ...uring printing The structure of the main menu during printing is as follows First Level Second Level Third Level Fourth Level Fifth Level Adj Fine Feed Printer Info Paper Info Ink Info Head Info System Info Error Log Other Counter ...

Page 48: ...ine at the cut position This option reduces the amount of debris given off after cutting It also helps prevent adhesive from sticking to the cutter and keeps the cutter sharp if you use adhesive paper VacuumStrngth Specify the level of suction that holds paper against the Platen Scan Wait Time Specify the time to wait for the ink to dry between each scan in bidirectional printing in consideration ...

Page 49: ...Count Display the number of sheets of the job Job Status Display the result of processing of the job Print Start Time Display the time at which the job started printing Print End Time Display the time at which the job finished printing Print Time Display the time spent printing the job Output Img Size Display the image size in the print job Media Type Display the type of the paper used for printin...

Page 50: ...ically adjusted from the printed result Auto OtherPa per Set when using paper not described in the paper reference guide A pattern to adjust the paper feed amount is printed and the feed amount is automatically adjusted from the printed result This takes longer than Auto GenuinePpr to print and consumes more ink Manual Select for paper that cannot be adjusted by Auto GenuinePpr or Auto OtherPaper ...

Page 51: ... This corresponds to the case where the PageSizeProcess 1 function in the old menu is set to On Conserve Paper Print by economizing on paper Auto Rotate If a document has its long side shorter than the roll width the page rotates by 90 degrees automatically to economize on paper If a document contains horizontally long data such that it has its long side longer than the roll width and its short si...

Page 52: ...ect the width of lines The basic line width is set using the Pen Setup funstion Select Black gray to correct the width of lines whrere all of the RGB values are the same except when R G B 255 The setting value can be set in the range of 20 to 20 with the setting value given in units of correction of 0 025mm When set to 20 lines become 0 5mm thinner and when set to 20 lines become 0 5mm thicker Sel...

Page 53: ...e Specify the DNS domain name IPv6 IPv6 Support Set whether to support IPv6 connection IPv6 StlessAddrs Set whether to use IPv6 stateless address DHCPv6 Set whether to use DHCPv6 setting DNS Settings DNS Dync update Statefull Addr Stateless Addr Specify whether DNS server registration is updated automatically Pri DNS SrvAddr Sec DNS SrvAddr Specify the DNS server address DNS Host Name Specify the ...

Page 54: ...n 10inch 254mm and JIS B4 257mm Keep Paper Size Select On to give priority to paper size If the margin set with the printer driver is less than the margin set with the printer menu the margin set with the printer menu has priority and text and images extending beyond the margins are truncated Select Off to give priority to margin settings If the margins set with the printer driver and the margins ...

Page 55: ...laying setting of menus as follows Allowed value is from 0 to 9999999 Allow only administrator to display set IPv4 Change Password Init Admin Pswd Allow administrator to display set and non administrator to display only Interface Setup exclude IPv4 Date Time Date Format Time Zone Use RemoteUI Reset PaprSetngs Save Shared Box Init Admin Pswd Press OK to return the Administrator Menu password to fac...

Page 56: ...he feed motor the pinch roller and the purge unit driven by the purge motor To prevent accidents the upper cover of the printer is locked during printing If the top cover is opened in the online offline mode the carriage motor feed motor and other driving power supplies are turned off F 1 39 Carriage Motor Feed Motor Pinch Roller Flexible Cable Feed Roller Cutter Unit Cutter Carriage Ink tube Purg...

Page 57: ...ush them with water well and see a doctor In case of accidental ingestion of a large quantity of ink see a doctor immediately It is also effective to use gloves to prevent ink from adhering when working Since this ink contains pigment stains will not come out of clothing 2 Ink Mist Since the printhead prints by squirting ink onto the media a minute amount of ink mist is generated in the printing u...

Page 58: ...are the main controller power supply and interface connector The carriage PCB is incorporated in the carriage unit and the operation panel is on the upper right top cover When serving the printer with the cover removed be extremely careful to avoid electric shock and shorting electrical devices F 1 42 Carriage PCB Operation Panel Power Supply PCB AC Inlet Main Controller PCB Interface Connector ...

Page 59: ...ing standby due to an error in order to protect the printhead and avoid ink leakage If the power cord is accidentally unplugged turn off the Power button reconnect the power cord and then turn on the Power button Confirm that the printer starts up properly and enters to the Online or Offline status and then power off the printer using the Power button Improper capping operation may cause clogged n...

Page 60: ...u press down the ink tank cover the needle enters the ink port allowing ink to flow between the printer and ink tank Do not raise or lower the ink tank cover except when replacing the ink tank F 1 44 1 7 2 3 Handling the Printer 0023 1467 1 Precautions against Static Electricity Certain clothing may generate static electricity causing an electrical charge to build up on your body Such a charge can...

Page 61: ... until the error is cancelled Be careful that the waste ink does not splash when you remove the used maintenance cartridge from the printer MEMO This printer has an EEPROM in the maintenance cartridge and the maintenance cartridge status is controlled by the main controller PCB which reads and writes the contents of that EEPROM Therefore initializing the counter information will not be needed when...

Page 62: ...mber of cleanings 4 On replacement of supplies After supplies have been replaced execute INITIALIZE PARTS COUNTER PARTS xx in service mode to initialize clear the parts counter information For the consumable parts see MAINTENANCE Periodic Replacement Parts You cannot check the counter information once it is initialized cleared Be careful not to initialize the counter information before checking it...

Page 63: ... with a lithium battery to back up various data Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions For CA USA Only Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail ...

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Page 65: ...Chapter 2 TECHNICAL REFERENCE ...

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Page 67: ...arriage Unit 2 13 2 3 2 4 Printhead 2 16 2 3 2 4 1 Structure of Printhead 2 16 2 3 2 5 Purge Unit 2 17 2 3 2 5 1 Functions of Purge Unit 2 17 2 3 2 5 2 Structure of Purge Unit 2 20 2 3 2 6 Maintenance Cartridge 2 22 2 3 2 6 1 Maintenance Cartridge 2 22 2 3 2 7 Air Flow 2 23 2 3 2 7 1 Air Flow 2 23 2 3 3 Paper Path 2 25 2 3 3 1 Outline 2 25 2 3 3 1 1 Overview of Paper Path 2 25 2 3 3 2 Paper Path 2...

Page 68: ...iagram 2 45 2 4 5 2 Connectors and Pin Arrangement of Power supply PCB 2 46 2 5 Detection Functions with Sensors 2 47 2 5 1 Covers 2 47 2 5 2 Ink passage system 2 48 2 5 3 Carriage system 2 51 2 5 4 Paper path system 2 53 2 5 5 Others 2 55 ...

Page 69: ...300 IC4401 Motor Driver IC2501 LAN Controller IC301 IC302 SDRAM J3001 J4501 Solenoid Feed Roller HP Sensor Feed Roller Encoder Sensor Lift Cam Sensor Paper Detection Sensor Pump Cam Sensor Pump Encoder Sensor Ink Detection Sensor L R Temperature Humidity Detection Sensor Head Management Sensor Cutter HP Sensor Cutter Left Position Sensor Ink Supply Valve Open Closed Detection Sensor L R Shutter HP...

Page 70: ... on the printheads and the printer temperature from the latch IC on the carriage board and transmit them to the ASIC IC1 The ASIC IC1 also receives mask pattern data from the firmware installed in flash ROM f The ASIC IC1 converts the image data synthesized with the mask pattern to data associated with the printhead information and the printer temperature trans mitting the data to the printheads a...

Page 71: ...40 20 or 10 nozzle blocks according to the Block Enable information in the even numbered nozzle data and odd num bered nozzle data Each selected block of nozzles is impressed with a Heat Enable signal generated with variable pulse widths according to the head rank head temperature and printer temperature for optimized ink discharges The nozzles are driven by heater boards in the nozzles to dischar...

Page 72: ...ng signal internal signal which is generated by dividing the ENCODER_A signal detected at the 150 dpi timing into 16 equal sections Printing in the forward direction is triggered at the leading edge of the detection signal ENCODER_A Printing in the backward direction is carried out the same way as printing in the forward direction but at the trailing edge of the detection signal ENCODER_A when the...

Page 73: ... feed system initialization Recovery system initialization Carriage position initialization Remaining ink level detection Waste ink level detection Power on automatic recovery operation Capping Waiting for print operation Initialization of software Initialization of various devices Engine status check Engine startup status check Previous power off status check etc Printhead installation status che...

Page 74: ...tion and shuts down immediately Since printhead capping may or may not have been carried out properly reconnect the power cord to the wall out and turn on the power switch Making sure that the printer has entered online mode turn off the power switch 1 Power off sequence F 2 6 Power button OFF If media remains it is ejected even when printing is in progress Media ejection Power off automatic recov...

Page 75: ...I sensor detects a temperature higher than the protection temperature it halts the carriage temporarily at the scan end position in the direction of travel according to the carriage scan status Printing resumes when the printhead radiates naturally to cool down below a predetermined temperature or when 30 seconds or longer have elapsed since the de tection of the higher temperature Protection leve...

Page 76: ...e carriage unit having the printhead the purge unit the maintenance cartridge and the tube unit which are used to supply circulate and suck ink The paper path consists of the feed roller unit to support one type of media feeding transport and ejection This section provides an overview of these mechanical components F 2 7 Ink Tank Unit Ink Tube Ink Tank Unit Purge Unit Printhead Carriage Pinch Roll...

Page 77: ...sages are opened no ink tank is installed the ink supply valve is opened the subtank air passage valve is opened and the printhead fixer lever is opened when the ink tube is being filled with ink the ink in the ink tube may reverse flow due to the fluid level difference and ink may leak from the hollow needle of the ink tank Do not open all of the ink passages at the same time when the ink tube is...

Page 78: ...e ink port covered with a rubber plug establishing an ink passage between the printer and ink tank c Air passage When the ink tank lever of the printer is pressed down the hollow needle enters the air passage covered with a rubber plug and thus the internal pressure of the ink tank is released maintaining the internal pressure constant d Notches for preventing incorrect insertion The ink tanks hav...

Page 79: ...hanism which is driven by the valve motor The ink tank unit Left Right consist of tank bases each of which contains ink tanks for three colors and the ink tubes for three colors Ink supply valves for all colors are opened and closed at the same time h Subtank air passage valve The subtank air passage valves keep the internal pressure of the subtank adequately The subtank air passage valve is opene...

Page 80: ... to adjust the head height automatically according to the selected media type media supply method printing conditions borderless priority print type environmental conditions temperature humidity and the result of measurement by the multi sensor The relationship between media types and head heights from the platen is summarized in the table below Note that the head height is adjusted with priority ...

Page 81: ...cting Adjust Printer from the main menu to shift the print timing A DC operated carriage motor drives the carriage reciprocally on the platen by way of the carriage belt The carriage home position or the capping position is detected by the sensor flag on the right side of the carriage and the photointerrupter based carriage HP sensor on the right side of the printer When the linear scale position ...

Page 82: ...m sensor within the carriage and the distance of rotation of the lift motor g Slant adjustment unit The tilting of the head is adjusted with the slant adjustment lever The point where the slant adjustment lever axis touches the head holder is offset from the fulcrum of the lever axis Therefore the printhead is tilted by moving the slant adjustment lever and moving the position on the right side of...

Page 83: ...during carriage height measurement by measuring the intensity of light reflected upon the white plates Service mode SERVICE MODE ADJUST GAP CALIB i Shaft cleaner units The shaft cleaners mounted at the left and right of the carriage are used to clean the carriage and apply oil to the shaft j Internal temperature detection A themistor for measuring the internal temperature is mounted on the carriag...

Page 84: ...280 nozzles are arranged in a staggered pattern at intervals of 600 dpi forming a 2560 nozzle arranged at intervals of 1200 dpi F 2 14 b Nozzle structure Ink supplied from the ink tank is filtered by a mesh ink filter and the supplied to the nozzles Ink is supplied from the shared ink chamber to the nozzles When the head driving current is applied to the nozzle heater ink boils and form bubbles so...

Page 85: ...etween the printhead and purge unit b Cleaning function The cleaning function restores the printhead to the state where ink can be easily discharged from nozzles This function includes the following three types of oper ations Wiping operation This operation is performed to remove paper fibers and dried ink from the face plate Pumping operation This operation is performed to remove ink from the noz...

Page 86: ...or secondary transport Cleaning 6 CLN A 6 CLN M 6 Head Cleaning B Normal strong cleaning Performs suction stronger than when adjusting the ink filling amount in the head or normal cleaning to unclog nozzles Cleaning 7 CLN A 7 Aging Performs idle ejection after replacement of the head Cleaning 10 CLN A 10 Move Printer Ink filling after secondary transport Fills the empty tube during installation af...

Page 87: ...lling after head replacement 10g No heads are available Cleaning 10 ink filling on secondary transport 60g Power off Specified number of dots discharged per chip completed since the last session of wiping Wiping Idle ejection 0 013g Before the start of printing Less than 168 hours elapsed capped Idle ejection 0 013g Before printing in the wake of an error occurrence Cleaning 1 Normal Cleaning 1g P...

Page 88: ...e printhead six arrays of nozzles installed in the carriage During cleaning the caps used for both suction and capping are used to suck ink from the printhead using the suction pump During capping the caps are raised by the purge motor to cover the printhead when the carriage has moved to the home position thus protecting the nozzles F 2 17 Carriage Lock Pin Wiper Blade Glycerin Tank Purge Motor P...

Page 89: ...nt material soaked with glycerin is pressed against the wiper blades to enhance the wiping performance The amount of glycerin used tank capacity 50 ml is managed by counting the number of times the wiper blade is pressed against the absorbent material When this count reaches to the specified values either a replacement warning continued print available or replacement required indication service ca...

Page 90: ...en when the warning message is displayed When the quantity of the waste ink reaches approximately 100 of the cartridge capacity a replacement prompt error message is displayed telling that the main tenance cartridge is full When the printer determines that the maintenance cartridge is full it shuts down even while it is printing The printer will remain inoperable until the maintenance cartridge is...

Page 91: ... platen and each is connected to the platen suction fan One comes from the borderless printing ink receiving grooves and the other comes from the suction port The duct from the borderless printing ink receiving grooves has a shutter unit in front of the platen suction fan This controls the suction pressure from the borderless printing ink receiving grooves according to the paper size and number of...

Page 92: ... open Yes 17 inch or shorter media 2 Fully open Yes B2 or larger media Yes 3 Fully close Yes 4 1 4 open Yes 5 1 2 open Yes 6 3 4 open Yes 1 3 4 5 6 2 2 Shutter Motor Shutter Shutter HP Sensor Borderless printing Bordered printing To Platen Suction Fan From borderless printing ink receiving grooves of BP From borderless printing ink receiving grooves of HP To Platen Suction Fan ...

Page 93: ...ssure drive unit that pressurizes and depressurizes the pinch roller a roll holder drive unit that drives the roll holder and sensors that detect the transport status of paper to feed paper in one way and transport and eject the paper F 2 23 Media Pinch Roller Multi Sensor Upper Delivery Guide Cutter Platen Feed Roller Paper Detection Sensor Roll Encoder Sensor ...

Page 94: ...inch roller unit operating in conjunction with the feed rollers While being held flat on the platen media is fed horizontally under the printhead b Detection Unit The feed roller unit has a sensor that detects the media feed status and a sensor that detects the status of the mechanisms that constitute the paper path Feed Motor Feed Roller Encoder Sensor Feed Roller Feed Roller HP Sensor Pinch Roll...

Page 95: ...ed and assumes the end of roll media is reached when the roll holder stops rotating d Release lever unit The release lever is used to release the pinch roller pressure when setting the media or fixing jam The release lever lock solenoid turns ON and locks the release lever with the release lever lock lever so that the pinch roller pressure cannot be released while printing The release lever lock s...

Page 96: ...on Whether cutting takes place or not depends on the relevant printer driver setting in the main menu The cutter in the cutter unit stands by at the cutter home position except when a roll media is cut Power imparted from the cutter motor to the cutter via a circular belt drives it to travel from right to left for cutting F 2 26 Cutter Motor Cutter Left Position Sensor Cutter HP Sensor Cutter Unit...

Page 97: ...ted on the rear side of the printer the carriage PCB and printhead which are mounted in the carriage and other electrical components such as the operation panel sensors and motors The main controller PCB manages the image data processing and the entire electrical system and controls relay PCBs and driver functions F 2 27 Power Supply Main Controller PCB Operation Panel PCB Carriage PCB ...

Page 98: ...rs Fans Maintenance Cartridge Relay PCB Motor control function Motors Host Computer Ink Tank ROM PCB Interface control function DI Sensor reading control function Temperature reading control function Thermistor Multi Sensor Printhead Linear Encoder Sensor Carriage PCB IC1501 IC1701 IC1601 IC1603 Power supply control function Main Controller PCB BATS801 Lithium Battery IC2501 LAN Controller IC803 R...

Page 99: ...head nozzle array Linear scale count function This function reads the linear scale when the carriage moves thus generating the ink discharge timing It also counts the linear scale timing cycle using the reference clock to measure the carriage moving speed Dot count function This function controls the discharge dots used as the information for Heat Enable signal control maintenance jet control clea...

Page 100: ... to the 32 bit data bus to be used as a work area During print data reception it is also used as an image buffer It cannot be expanded i FLASH ROM IC701 IC703 A 128 MB 64 MB flash ROM IC701 IC703 is connected to the 8 bit data bus to store the printer control program j EEPROM IC802 The 256 KB EEPROM stores various setting values adjustment values log data counter values related to the user servici...

Page 101: ...signal 8 EX_HDD_LED N C 9 PRESET OUT Panel IC reset signal 10 GND GND 11 PCK OUT Panel IC clock signal 12 PANEL5V_ON OUT LED backlight power supply 5V 13 PCS OUT Panel chip select signal J2801 Purge motor Pump encoder sensor Pump cam sensor Paper detection sensor Lift cam sensor Carriage HP sensor Pinch roller pressure release switch Pin Number Signal name IN OUT Function 1 PUMPM_OUTA OUT Purge mo...

Page 102: ...B OUT Lift motor drive signal B 5 LIFTM3_BX_N0 OUT Lift motor drive signal BX 6 TP_ROLL_TRNSM_AP OUT Roll motor drive signal AP 7 TP_ROLL_TRNSM_AM OUT Roll motor drive signal AM 8 TP_ROLL_TRANSM_BP OUT Roll motor drive signal BP 9 TP_ROLL_TRNSM_BM OUT Roll motor drive signal BM 10 GND GND 11 ROLL_KEI_ENCA IN Roll encoder sensor output signal A 12 SNS5V_FU1 OUT Power supply 5V 13 ROLL_KEI_ENCB IN R...

Page 103: ...sage valve open closed detection sensor L Valve motor L Ink tank ROM PCB L Pin Number Signal name IN OUT Function 1 SNS3V_FU1 OUT Power supply 3 3V 2 GND GND 3 SUPPLY_BEN_L_SNS IN Ink supply valve open closed detection sensor L output signal 4 SNS3V_FU1 OUT Power supply 3 3V 5 GND GND 6 TAIKI_BEN_L_SNS OUT Air passage valve open closed detection sensor L output signal 7 INKBEN_L_OUTB OUT Valve mot...

Page 104: ... Carriage encoder output signal A 9 ENCODER_B IN Carriage encoder output signal B 10 GND GND 11 H1 B DATA 3 EV OUT Even head data signal 3 B 12 GND GND 13 H1 B HE 3 OUT Head heat enable signal 3 B 14 GND GND 15 H1 C DATA 4 EV OUT Even head data signal 4 C 16 GND GND 17 H1 C DATA 5 EV OUT Even head data signal 5 C 18 GND GND 19 H1 C HE 5 OUT Head heat enable signal 5 C 20 GND GND 21 H1 C DATA 5 OD ...

Page 105: ... H1 B DATA 3 OD OUT Odd head data signal 3 B 16 GND GND 17 H1 B DATA 2 OD OUT Odd head data signal 2 B 18 GND GND 19 H1 B HE 2 OUT Head heat enable signal 2 B 20 GND GND 21 H1 A DATA 1 OD OUT Odd head data signal 1 A 22 GND GND 23 H1 A DATA 0 OD OUT Odd head data signal 0 A 24 GND GND 25 H1 A HE 0 OUT Head heat enable signal 0 A 26 GND GND 27 H1 A DATA 0 EV OUT Even head data signal 0 A 28 GND GND...

Page 106: ...nal 6 GND GND 7 CR_V OUT Carriage motor V phase drive signal 8 SNS5V Power supply 5V 9 N C N C 10 CR_HVP IN Carriage motor hole device V phase signal 11 CR_HUM IN Carriage motor hole device U phase signal 12 CR_HUP IN Carriage motor hole device U phase signal J4102 Upper cover lock switch Pin Number Signal name IN OUT Function 1 VM OUT Power supply 32V 2 CR_VM IN Upper cover lock switch output sig...

Page 107: ...ronmental temperature reading control This function sends the environmental temperature detected by the thermistor on the board based t the main controller PCB based on the control signals from the main controller PCB Image data relay function This function relays the image data from the main controller PCB to the printhead The function for processing image data is not supported b Multi sensor con...

Page 108: ... head data signal 7 D 21 GND GND 22 H1 D DATA 6 EV IN Even head data signal 6 D 23 GND GND 24 H1 D HE 6 IN Head heat enable signal 6 D 25 GND GND 26 H1 D DATA 6 OD IN Odd head data signal 6 D 27 GND GND 28 H1 D DATA 7 OD IN Odd head data signal 7 D 29 GND GND 30 H1 C DATA 5 OD IN Odd head data signal 5 C 31 GND GND 32 H1 C HE 5 IN Head heat enable signal 5 C 33 GND GND 34 H1 C DATA 5 EV IN Even he...

Page 109: ... GND GND 28 H1 A DATA 0 OD IN Odd head data signal 0 A 29 GND GND 30 H1 A DATA 1 OD IN Odd head data signal 1 A 31 GND GND 32 H1 B HE 2 IN Head heat enable signal 2 B 33 GND GND 34 H1 B DATA 2 OD IN Odd head data signal 2 B 35 GND GND 36 H1 B DATA 3 OD IN Odd head data signal 3 B 37 GND GND 38 H1 C HE 4 IN Head heat enable signal 4 C 39 GND GND 40 H1 C DATA 4 OD IN Odd head data signal 4 C 41 GND ...

Page 110: ...DATA 1 EV OUT Even head data signal 1 A 37 H1 A DIA2 IN Head DI sensor signal 2 A 38 H1 B DIA2 IN Head DI sensor signal 2 B 39 H1 C HE 4 OUT Head heat enable signal 4 C 40 H1 D DATA 7 OD OUT Odd head data signal 7 D 41 H1 E DATA 8 OD OUT Odd head data signal 8 E 42 H1 F HE 10 OUT Head heat enable signal 10 F 43 H1 F DATA 11 EV OUT Even head data signal 11 F 44 H1 E DATA 8 EV OUT Even head data sig...

Page 111: ... 3 3V 18 VH_SW1_ON IN VH control signal 19 21V_H1_VHT IN Power supply 21V 20 5V_VM_IC IN Power supply 5V 21 GND GND 22 VHGND GND 23 VHGND GND 24 VHGND GND 25 VHGND GND J202 Linear encoder sensor Pin Number Signal name IN OUT Function 1 ENCODER_B IN Carriage encoder output signal B 2 GND GND 3 ENCODER_A IN Carriage encoder output signal A 4 SNS5V OUT Power supply 5V J501 Multi sensor Pin Number Sig...

Page 112: ...4 2 4 4 Maintenance Cartridge Relay PCB 2 4 4 1 Maintenance cartridge relay PCB components 0023 2553 F 2 33 a EEPROM IC1 The 256 KB EEPROM stores all information written to the EEPROM on the main controller PCB IC 1 ...

Page 113: ...fans and sensors and a 21 5 V generator circuit for driving sensors heads logic circuits and others When the power is turned off 26 V and 21 5 V are reduced to about 12 V and 9 V respectively power save mode Power ON OFF operation is controlled by the main controller PCB Operation panel Transformer DC power supply control circuit 21 5V generation circuit 26V generation circuit POWER ON Rectifying ...

Page 114: ... AC N Power supply AC120V or AC230V CN2 Connect to Main controller PCB Pin Number Signal name IN OUT Function 1 PW_CONT IN Normal power saving switch signal 2 VM 32V OUT Power supply 32V 3 VM 32V OUT Power supply 32V 4 VMGND GND 5 VMGND GND 6 VH 32V OUT Power supply 32V 7 VH 32V OUT Power supply 32V 8 VHGND GND 9 VHGND GND 10 VM_UNIT_PW_ENB IN VH power supply ON OFF signal CN2 CN2 CN1 ...

Page 115: ... When the upper cover close the switch is pressed to detect the closed state of the upper cover Ink tank cover switch L R The microswitch based ink tank cover switches detect the open closed states of left and right ink tank cover When an ink tank cover closes the switch is pressed to detect the closed state of the ink tank cover Ink Tank Cover Switch L Ink Tank Cover Switch R Upper Cover Lock Swi...

Page 116: ...age system 0023 2556 F 2 37 Head Management Sensor Pump Encoder Sensor Ink Detection Sensor L R Air Passage Valve Open Closed Detection Sensor L R Ink Supply Valve Open Closed Detection Sensor L R Shutter HP Sensor Pump Cam Sensor ...

Page 117: ...sensor L R The photo interrupter type air passage valve open closed detection sensor detect the valve cam state When the link that operates in conjunction with the subtank air passage valve cam shields light this sensor detects that the subtank air passage valve has been opened Ink detection sensor L R Presence of absence of ink in the ink tank is detected according to whether the two hollow needl...

Page 118: ...specified number of non discharging nozzles are located in the second session of non discharging nozzle detection the normal High cleaning session is launched before a third session of non discharging nozzle detection is conducted If there are at least 320 non discharging nozzles out of 2560 nozzles as the result of non discharging nozzle detection printing is canceled after displaying a message t...

Page 119: ...ent temperature sensor mounted on the carriage PCB detects the ambient temperature to which the carriage is exposed The resistance of the thermistor that varies as a function of temperature changes in the printer is transmitted to the main controller via the carriage PCB The ambient temperature is used to help calibrate the head temperature sensor and detect abnormal ambient temperatures Head temp...

Page 120: ...r end of media detection The head height is detected by receiving the reflection of red LED from the media with two sensors in a light receiving sensor and calculating the difference in measurements The print density is detected by receiving the reflection of red blue green LED array from the media and determining the density of the printed surface F 2 43 Service mode After SERVICE MODE ADJUST GAP...

Page 121: ... rate of paper transport per revolution of the feed roller from slits in the encoder during driving Release lever lock sensor A photointerrupter type sensor This sensor detects the release lever lock status when the release lever solenoid turns ON and the sensor flag shields the sensor light Roll encoder sensor A photointerrupter type sensor This sensor detects the rotation of the roll holder by r...

Page 122: ...ightmost position Cutter left position sensor The photointerrupter type sensor detects the presence of the cutter at the leftmost position Pinch roller pressure release switch A micro switch type pinch roller pressure release switch detects the application release of pinch roller pressure The pinch roller pressure release switch is depressed when the media release lever is set and detects the pres...

Page 123: ...y detection sensor detects the temperature and relative humidity around the printer to implement head height adjustment maintenance jet control waste ink evaporation calculation and suction fan control on the basis of the temperature and relative humidity thus measured Temperature Humidity Detection Sensor ...

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Page 125: ...Chapter 3 INSTALLATION ...

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Page 127: ...Contents Contents 3 1 Transporting the Printer 3 1 3 1 1 Transporting the Printer 3 1 3 1 1 1 Transporting the Printer 3 1 3 1 2 Reinstalling the Printer 3 4 3 1 2 1 Reinstalling the Printer 3 4 ...

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Page 129: ...he printhead with new ones This subsection describes how to transport the printer When moving the printer to another place on the same floor of the building move it slowly so that it does not receive any shocks Follow the steps shown in 1 Moving the printer on the same floor with no difference in grade When moving it elsewhere follow the steps shown in 2 How to transport the printer to a different...

Page 130: ... Adj Menu Prep MovePrinter Follow the instructions in the messages and remove all of the ink tanks Put the removed ink tanks in the plastic bag with the ink supply part upward and close the opening Item Description Prep MovePrinter on the Main menu This need not be performed Allowed tilting angle Do not tilt Ink consumption No ink is consumed Ink tank It may be installed or removed Separation of p...

Page 131: ...rtridge after draining the ink Package the removed maintenance cartridge so that the waste ink does not leak from it 1 Make sure that the printer is turned off 2 Disconnect the interface cable and power cord from the printer 3 Remove the roll holder from the roll unit 4 While referring to DISASSEMBLY REASSEMBLY Draining the Ink Manual Ink Drainage drain the ink from the printer 5 While referring t...

Page 132: ... location 2 Installing the printer on a different floor If ink has been drained when transporting the printer to a different floor follow the installation procedure below It is nearly identical to the procedure when install ing for the first time 1 Remove the cushioning materials and tape 2 Connect the power cord and interface cable 3 Turn on the power and following the instruction in the message ...

Page 133: ...Chapter 4 DISASSEMBLY REASSEMBLY ...

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Page 135: ...3 10 Ink Tube Unit 4 33 4 3 11 Waste Ink Collection Unit 4 37 4 3 12 Multi Sensor 4 42 4 3 13 Linear Encoder 4 43 4 3 14 Head Management Sensor 4 48 4 3 15 PCBs 4 49 4 3 16 Opening the Cap Moving the Wiper Unit 4 50 4 3 17 Opening Closing the Ink Supply Valve Subtank Air Passage Valve 4 52 4 3 18 Draining the ink 4 53 4 4 Applying the Grease 4 54 4 4 1 Applying the Grease 4 54 4 5 Adjustment and S...

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Page 137: ...parts indicated below require careful handling 1 Keep all packages with the warning not to turn over Pay careful attention to all individually packaged service part carriage unit purge unit ink tank unit and other parts boxes marked This side up and handle appropriately F 4 1 ...

Page 138: ...d after initial factory adjustments are indicated by the presence of red screws Under no circumstance should these red screws be loosened or removed Removing these screws will render the printer out of alignment forever F 4 2 4 3 2 Moving the carriage manually 0023 2637 Hold the handle 1 when moving the carriage Move the carriage as required during assembly and disassembly to prevent the carriage ...

Page 139: ... REASSEMBLY Points to Notes on Disassembly and Reassembly Draining the ink 1 Carriage unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Carriage unit 2 Ink tube unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Ink tube unit 3 Ink tank unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Ink tank unit ...

Page 140: ... 2 Remove the cable from the cable guide and then remove the ground wire 5 by pushing the hook 4 from the backside of the operation unit and disconnect the connector 6 and then remove the operation panel 7 F 4 4 b Upper Left Cover Removing the Upper Left Cover 1 To remove the upper left cover 4 open the upper cover 1 and left tank cover 2 and then release two hooks 3 by using a flat head screwdriv...

Page 141: ...peration panel 2 Remove six screws 1 release two hooks 2 and then remove the right cover 3 F 4 6 d Left Cover Removing the Left Cover 1 To remove the left remove the upper left cover 2 Remove six screws 1 release two hooks 2 and then remove the left cover 3 F 4 7 1 1 1 1 1 2 3 2 1 1 1 1 3 2 2 1 ...

Page 142: ...e two screws 3 and then release three hooks 4 by using the flat head screwdriver F 4 8 f Output Guide Removing the Output Guide 1 To remove the output guide open the maintenance cartridge cover 1 to remove the maintenance cartridge 2 and then remove the face cover 3 by inserting a flat head screwdriver in the slit F 4 9 2 3 5 3 4 1 4 4 1 2 3 ...

Page 143: ...one screw 1 release two hooks 2 and then remove the output guide middle left 3 F 4 11 g Left Right Ink Tank Cover Removing the Left Right Ink Tank Cover 1 To remove the left right ink tank cover 2 remove the left right cover and then one screw 1 Left Ink Tank Cover F 4 12 2 1 1 3 2 2 1 2 ...

Page 144: ...emove the upper left cover and then slide the upper cover 1 to the left to remove it from the hinge 2 F 4 14 i Rear Upper Cover Removing the Rear Upper Cover 1 To remove the rear upper cover 3 remove the left right cover and upper cover open the roll cover 1 and then remove eight screws 2 F 4 15 1 2 1 2 2 2 2 3 1 ...

Page 145: ...1 and upper cover 2 can be removed together F 4 16 j Rear Cover Removing the Rear Cover 1 To remove the rear cover 2 remove ten screws 1 F 4 17 k Roll Feed Unit Removing the Roll Feed Unit MEMO Open close the roll cover as needed 2 1 1 1 1 2 ...

Page 146: ...ove the left right cover and rear upper cover 2 Remove four screws 1 and one connector 2 and then the feed guide 3 F 4 18 3 Remove four screws 1 and then the left and right roll lower inner covers 2 Left roll lower inner cover F 4 19 Right roll lower inner cover F 4 20 2 3 1 2 1 1 2 ...

Page 147: ...move three screws 1 and then remove the left roll cover 2 F 4 21 5 Remove seven screws 1 and three connectors 2 and then remove the cable from the cable guide to remove the roll feed unit 3 F 4 22 1 1 2 1 2 3 1 2 1 1 1 1 ...

Page 148: ...nit 3 F 4 23 2 Remove one spring 1 and then the release lever 2 Keep the pinch roller pressurized to enable phase adjustment at the time of release lever reinstallation F 4 24 Precautions about Reinstallation of Release Lever When reinstalling the release lever align the notch 1 on the gear portion of the release lever with the protrusion 2 on the gear portion of the pinch roller F 4 25 1 1 3 1 1 ...

Page 149: ...tricity that is variations in the rate of paper feed from rotation to rotation corrected for enhanced media feed ac curacy When the feed roller HP sensor or feed roller encoder and feed roller pertaining to the correction of eccentricity variations has been replaced therefore they should require adjustment Execute service mode under the following conditions to launch automatic adjustment Service m...

Page 150: ...ote on Disassembly and Reassembly Opening the Cap Moving the Wiper Unit 2 Remove the left right cover 3 Remove one screw 1 and then remove the carriage upper cover 2 F 4 28 4 Remove one screw 1 pulley retainer 2 and spring 3 to loosen the carriage belt 4 Remove the belt from the pulley unit 5 and then the pulley unit 5 F 4 29 1 2 5 3 2 4 1 ...

Page 151: ...isted After reinstalling it check whether the carriage moves on the platen smoothly F 4 31 Reinstall the pulley retainer 1 in such a manner that it fits in the notch 2 on the side plate F 4 32 d Action to take after removing or replacing the carriage motor After the carriage and carriage motor and carriage belt and linear encoder sensor has been removed or replaced execute the following service mo...

Page 152: ...r Motor 1 Remove the output guide right 2 Disconnect one connector 1 While releasing the hook 3 by pressing the protrusion 2 turn the shutter motor unit 4 slightly in the clockwise direction Remove the shutter motor unit 4 with it lifted F 4 33 3 2 4 1 ...

Page 153: ...o return the cutter to the home position Then choose CLR COUNTER CT 1 YES that displayed on the LCD to initialize the parts counter information Removing the Cutter Rail Unit 1 Drain ink Refer to Draining Ink in Precautions about Disassembly Reassembly in Disassembly Reassembly 2 To remove the cutter rail unit remove the left right ink tank cover left right ink tank unit and mist fan 3 Remove two s...

Page 154: ...Chapter 4 4 18 4 Remove one screw 1 move the cutter rail unit 2 to the left to release it from two protrusion 3 and then remove it rightward F 4 36 2 1 3 ...

Page 155: ... Wiper Unit 3 Remove the rear upper cover front cover and rear cover 4 Move the carriage to the position where there is a notch 1 at the front of the platen as shown in the figure F 4 37 5 Remove the printhead 6 Open the tube guide 1 an angle of 90 degrees frontward and then remove the tube guide 1 together with the ink tube from the carriage Remove the ink tube 2 from the carriage guide and then ...

Page 156: ...r the like on the ink tube joint to prevent ink from spouting F 4 39 7 Move the carriage to the HP side on the platen 8 Release the hook 1 and then remove the flexible cable guide 2 by sliding it to the left F 4 40 9 Remove two screws 1 and then remove the feed guide left 2 F 4 41 2 1 1 2 ...

Page 157: ...screws 1 and then remove the left roll lower inner cover 2 F 4 42 11 Disconnect three flexible cable connectors 1 from the main controller PCB F 4 43 12 Release the hook 1 and then remove the flexible cable guide 2 F 4 44 1 2 1 1 2 ...

Page 158: ...ble 4 from the flexible cable retainer 2 and flexible guide 3 F 4 45 14 While releasing the hook with the guide 1 lifted slide the flexible cable retainer 2 to remove it F 4 46 15 Remove one screw 1 and then remove the carriage upper cover 2 F 4 47 1 4 1 2 3 2 2 2 1 1 2 ...

Page 159: ...elt 4 from the pulley unit 5 and then remove the pulley unit 5 F 4 48 17 Remove the carriage belt 1 from the carriage motor pulley 2 F 4 49 18 Remove five screws 1 and disconnect four connectors 2 and then remove the cable from the cable guide to remove the right side plate unit 3 F 4 50 5 3 2 4 1 1 2 1 1 3 1 1 2 2 ...

Page 160: ...r encoder sensor 2 F 4 52 Reinstall the carriage belt 1 carefully so that it is not twisted After reinstalling it check whether the carriage moves on the platen smoothly F 4 53 Reinstall the pulley retainer 1 in such a manner that it fits in the notch 2 on the side plate F 4 54 The phase of the carriage height adjuster is automatically adjusted as the motor turns requiring no on site adjustment 1 ...

Page 161: ...NCE must be replaced at the same time whenever the carriage or the multi sensor is being replaced 1 Carry out the following service mode without media loading Service mode SERVICE MODE ADJUST GAP CALIB 2 Load the following media Media type Photo glossy paper Media size Media having a width equal too larger than that of A2 size paper 3 Carry out the following service mode Service mode SERVICE MODE ...

Page 162: ...ly Opening the Cap Moving the Wiper Unit 2 Remove the right cover 3 Remove five screws 1 and disconnect five connectors 2 and then remove the cable from the cable guide to remove the right side plate unit 3 F 4 56 4 Remove two screws 1 and two waste ink tubes 2 the cable from the cable guide and then remove the purge unit 3 F 4 57 Remove the waste ink tubes carefully so that ink does not spout 2 1...

Page 163: ...stalling the waste ink tubes attach the tubes surely until end of the joint And check that the tubes are not buckled F 4 59 b Drain ink tube joint CL Removing the drain ink tube joint CL 1 Open the maintenance cartridge cover 1 to remove the maintenance cartridge 2 and then remove the face cover 3 by inserting a flat head screwdriver in the slit F 4 60 2 Remove two screws 1 and then remove the out...

Page 164: ...er 4 4 28 3 Remove ten screws 1 and then remove the rear cover 2 F 4 62 4 Disconnect the connector 1 F 4 63 5 Remove two screws 1 and then remove the maintenance cartridge holder unit 2 F 4 64 1 1 1 2 1 1 2 ...

Page 165: ...joint CL 3 F 4 65 When removing the drain ink tube joint CL and the drain ink tube be careful so that the ink do not spout or drip Precautions about Reinstallation of drain ink tube joint CL When attaching the drain ink tube joint CL insert the drain ink tube 1 firmly to the joint F 4 66 2 1 3 1 ...

Page 166: ...ssembly and Reassembly Draining the ink 2 Remove the right cover right ink tank cover and front cover 3 Remove four screws 1 and disconnect two connectors 2 and then remove the cable from the cable guide 4 Remove the joint 3 between the ink tube unit and ink tank unit carefully the ink tube from the guide and then remove the right ink tank unit 4 F 4 67 F 4 68 1 2 1 3 4 ...

Page 167: ...Chapter 4 4 31 Remove the joint carefully so that ink does not spout Put a plastic bag or the like on the ink tube joint to prevent ink from spouting F 4 69 F 4 70 ...

Page 168: ... Draining the ink 2 Remove the left cover left ink tank cover and front cover 3 Remove four screws 1 and disconnect two connectors 2 and then remove the cable from the cable guide 4 Remove the joint 3 between the ink tube unit and ink tank unit carefully the ink tube from the guide and then remove the left ink tank unit 4 F 4 71 F 4 72 2 1 4 1 3 ...

Page 169: ...e joint to prevent ink from spouting F 4 73 F 4 74 b Valve Motor Unit Removing the Valve Motor Unit 1 Remove the ink tank unit 2 Remove three screws 1 and disconnect three connectors 2 and then remove the cable from the cable guide to remove the valve unit 4 while pressing down the protrusion 3 F 4 75 3 1 1 2 2 4 ...

Page 170: ...Reassembly Opening the Cap Moving the Wiper Unit 3 Remove the front cover 4 Move the carriage to the position where there is a notch 1 at the front of the platen as shown below F 4 76 5 Remove the printhead 6 Open the tube guide 1 an angle of 90 degrees frontward and then remove the tube guide 1 together with the ink tube Remove the ink tube 2 from the carriage guide and one spring 3 release two h...

Page 171: ...on the ink tube joint to prevent ink from spouting F 4 78 7 Remove two screws 1 and disconnect two connectors 2 and then remove the solenoid base 3 F 4 79 8 Remove two joint 1 between the ink tube unit 2 and ink tank unit carefully and then remove the ink tube unit 2 from the guide F 4 80 1 2 3 1 1 2 ...

Page 172: ...Chapter 4 4 36 Remove the joint carefully so that ink does not spout Put a plastic bag or the like on the ink tube joint to prevent ink from spouting F 4 81 F 4 82 F 4 83 F 4 84 ...

Page 173: ...lign marking 1 on the ink tube unit to the right end of guide 2 and the left end of tape 3 to within 4mm from the left end of tube guide 4 F 4 85 After detaching the joint of the ink tube unit the joint might become easy to come off by the ink that has adhered to it In that case please wash the joint by alcohol and remove the adhering ink 3 1 0 4mm 4 2 ...

Page 174: ...cking box may include a plastic bag for packing replacement parts Use it for putting consumable parts of the waste ink collection unit F 4 86 1 Mist Fan F 4 87 No Name Q ty Part number Consumables Service Mode PARTS xx 1 Mist Fan 1 QM4 2798 Yes Mi 1 2 Mist Exhaust Duct 1 QM4 2797 Yes Mi 1 3 Platen Suction Fan 1 QM4 2817 4 Platen Exhaust Duct 1 QM4 2753 Yes WF 2 5 Head Management Sensor 1 QM4 2767 ...

Page 175: ...Chapter 4 4 39 2 Mist Exhaust Duct F 4 88 3 Platen Suction Fan F 4 89 4 Platen Exhaust Duct F 4 90 5 Head Management Sensor F 4 91 A A A A ...

Page 176: ...nk tank cover 2 Remove two screws 1 and disconnect the connector 2 and then remove the cable from the cable guide to remove the support plate 3 F 4 92 3 Remove four screws 1 and disconnect three connectors 2 and then remove the cable from the cable guide to remove the mist fan 3 F 4 93 1 2 1 3 1 3 2 1 2 1 ...

Page 177: ...emove the cable from the cable guide to remove the mist exhaust duct 2 F 4 94 MEMO The mist fan 1 and mist exhaust duct 2 can be removed together F 4 95 Precautions about Reinstallation of Mist Exhaust Duct Make sure that the protrusion 1 on the mist exhaust duct fits in the notch 2 on the side plate F 4 96 1 2 2 1 2 1 ...

Page 178: ...nnector 2 to remove the platen suction fan 3 F 4 97 3 After drawing out the platen suction fan 1 turn it up side down immediately so that ink does not drip off F 4 98 d Platen Exhaust Duct Removing the Platen Exhaust Duct 1 Remove the mist exhaust duct and left ink tank unit 2 Remove one screw 1 and then the platen exhaust duct 2 F 4 99 2 1 3 1 1 2 ...

Page 179: ... the multi sensor in the carriage unit and the nozzles in the printhead is varied from one unit to another the printer as shipped has its optical axis corrected to adjust the image write position When the carriage unit or multi sensor has been replaced or disassembled and reassembled they require adjustment Execute service mode under the following conditions The multi sensor reference plate QL2 68...

Page 180: ...d then remove the linear encoder sensor 3 F 4 103 Removing the Linear Scale 1 Unlock the carriage unit and then move the carriage unit 1 on the platen Refer to Disassembly Reassembly Points to Note on Disassembly and Reassembly Opening the Cap Moving the Wiper Unit F 4 104 MEMO When removing or installing the linear scale move the carriage unit to the HP side on top of the platen to prevent the li...

Page 181: ... left right ink tank cover 3 Remove one screw 1 and then remove the carriage upper cover 2 F 4 105 4 Remove the spring 1 release the notch from the protrusion 2 on the side plate and then remove the linear scale 3 from the left side F 4 106 1 2 3 2 1 ...

Page 182: ...e carriage unit to the HP side on top of the platen to prevent the linear scale from touching the linear encoder sensor Reinstall the linear scale in such a manner that the R mark on the linear scale is on the right side of the printer and the L mark is on the left side of the printer when viewed from the front of the printer F 4 107 R L ...

Page 183: ... 47 Reinstall the linear scale in such a manner that it passes through the notch in the guide 1 and the notch 2 on the side plate F 4 108 Never touch the detection part 1 of the linear scale F 4 109 1 2 1 R L R 1 ...

Page 184: ...ncoder sensor 2 F 4 110 b Action to take after removing or replacing the linear encoder sensor After the carriage and carriage motor and carriage belt and linear encoder sensor has been removed or replaced execute the following service mode Service mode SERVICE MODE ADJUST CR MOTOR COG 2 1 ...

Page 185: ...ement sensor Since the distance between the head management sensor and the carriage unit varies among printers the optical axis is factory adjusted to adjust the non discharging detection position When you have replaced the head management sensor or performed assembly reassembly of surrounding parts that can change the distance be tween the head management sensor and the carriage unit readjustment...

Page 186: ...g the Load and Navigate keys Start the printer in PCB replacement mode 4 Release the key but not before making sure that Initializing appears on the display The message lamp lights when printer enters PCB replacement mode 5 Wait until REPLACE MODE appears on the display 6 Select MC BOARD and press the OK key 7 Turn off the power but not before making sure that Power off appears on the display 8 Tu...

Page 187: ...e Lock Pin by service mode After entering the service mode execute the following mode Service mode SERVICE MODE FUNCTION CR UNLOCK b Opening the Cap Releasing the Carriage Lock Pin Moving the Wiper Unit manually 1 Insert a flat head screwdriver in the slit on the left cover to remove the face cover 1 F 4 112 1 ...

Page 188: ...ck pin lower allowing the carriage to move Also the wiper unit can move F 4 113 F 4 114 MEMO Turning the screwdriver continuously repeats the vertical movement of the cap and carriage lock pin and the to and fro movement of the wiper unit Visually check that the cap has been opened and the carriage lock pin has been released F 4 115 ...

Page 189: ...on F 4 116 If the printhead fixer lever is released with the ink supply valve and subtank air passage valve to an ink tube open while the tube is filled with an ink the ink in the tube could flow backward to the ink tank unit leaking through the hollow needle in the ink tank If the valve remains open as on occurrence of the valve open close error remove the valve motor unit and see Disassembly Rea...

Page 190: ...ent in the printer fails or firmware malfunctions or if the printer fails to be powered on 1 Remove left right cover left right ink tank cover See Disassembly Reassembly Points to Note on Disassembly Reassembly External Covers 2 Remove the ink tanks 3 Move the carriage to above the platen See Disassembly Reassembly Points to Note on Disassembly Reassembly Opening the caps and moving the wiper unit...

Page 191: ... that grease do not get onto the wiper cap carriage shaft and the linear scale 1 Joint Base Rib 1 F 4 117 No Location Grease Quantity Remarks 1 Joint Base Rib FLOIL G 5000H Approx 8 20mg 2 Shaft Cleaner EU 1 Soaks enough 3 Upper Cover Hinge Catch FLOIL G 5000H Approx 8 20mg Roll Cover Slide Guide FLOIL G 5000H Approx 8 20mg 4 Contact between Pinch Roller Release Shaft and Pinch Roller FLOIL G 5000...

Page 192: ...Chapter 4 4 56 2 Shaft Cleaner 1 F 4 118 1 1 ...

Page 193: ...Chapter 4 4 57 3 Upper Cover Hinge Catch 1 Roll Cover Slide Guide 2 F 4 119 2 1 ...

Page 194: ...Chapter 4 4 58 4 Contact between Pinch Roller Release Shaft and Pinch Roller 1 Pinch Roller Pressure Release Gear 2 Protrusion of Release lever 3 Bushing of Feed Roller 4 F 4 120 1 4 2 3 4 3 ...

Page 195: ...Roller or Feed Roller Encoder 0032 0786 Feed roller eccentricity is factory adjusted correction of variation in the paper feed amount per rotation It is necessary to adjust feed roller eccentricity after re placing the feed roller or feed roller encoder In the service mode perform automatic adjustment of feed roller eccentricity Service mode SERVICE MODE ADJUST PRINT PATTERN LF TUNING Media type P...

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Page 197: ...Chapter 5 MAINTENANCE ...

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Page 199: ...Contents Contents 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 Consumable Parts 5 1 5 2 1 Consumable Parts 5 1 5 3 Periodic Maintenance 5 3 5 3 1 Periodic Maintenance 5 3 ...

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Page 201: ...ity Multi Sensor Removing the Multi Sensor SP1 INK TUBE UNIT QM4 2865 1 35000 3960000 4400000 times W Level1 E144 4047 Carriage scan times Ink Tube Unit Removing the Ink Tube Unit PG1 PURGE UNIT QM4 3670 1 50000 45000 50000 times W Level1 E141 4046 Number of suction pump rotation Purge Unit Removing the Purge Unit JOINT TUBE COLOR QC4 8861 1 Purge Unit Removing the Waste Ink Tube Joint CL Hma1 HEA...

Page 202: ...eration panel do not display the message but the condition is printed in the PRINT INF Maintenance Kit After supplies have been replaced execute INITIALIZE PARTS COUNTER PARTS xx in service mode to initialize clear the parts counter information Kit name Parts number Counter name Name MAINTENANCE KIT CR Mi QY6 1535 CR1 CR2 CR4 CR5 CARRIAGE UNIT CR3 SCALE LINEAR Mi1 FAN UNIT ...

Page 203: ...hen dry them finally with a dry cloth F 5 1 Be sure to turn off the printer power and pull out the power cord from the outlet If the power is accidentally turned on contact with moving internal parts can result in injury Do not use flammable solvents such as thinner and benzine on the printer Solvents coming into contact with any electrical parts inside the printer could result in fires or electri...

Page 204: ...ing Brush 3 to wipe it away F 5 3 MEMO If the Cleaning Brush is dirty rinse it in water 6 Using a damp cloth that you have wrung out completely wipe inside the Upper Cover to clean it Wipe away any ink residue on all over the Platen 1 the Pinch Roller Unit 2 the Borderless Printing Ink Grooves 3 the Output Guide 4 and so on F 5 4 1 2 3 1 4 3 2 ...

Page 205: ...nts such as thinner and benzine on the printer Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards Do not touch linear scale 1 and carriage shaft 2 F 5 5 MEMO When cleaning between the Platen and Output Guide use a damp cloth that you have wrung out completely to wipe over the ejection slot and along grooves F 5 6 7 Close the ...

Page 206: ...Chapter 5 5 6 ...

Page 207: ...Chapter 6 TROUBLESHOOTING ...

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Page 209: ...6 2 Error Code 6 2 6 2 1 Outline 6 2 6 2 1 1 Outline 6 2 6 2 2 Warning Error Service Call Error 6 3 6 2 2 1 Code Table 6 3 6 3 Service Software 6 35 6 3 1 L Printer Service Tool 6 35 6 4 Firmware Update Tool 6 39 6 4 1 imagePROGRAF Firmware Update Tool 6 39 6 5 Service Tools 6 41 6 5 1 Tool List 6 41 ...

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Page 211: ...cing the printer with the external cover removed and the AC power supplied be extremely careful to avoid electric shock and shorting electrical devices 4 In the following sections the troubleshooting steps are described such that the component related to the most probable cause of the problem will be repaired or replaced first being followed by components with less problem probability If multiple ...

Page 212: ...l error and damages to the printer Service call errors can be cleared however by starting up the printer in the service mode The codes of warning and error and service call error are common in all models Note that some of the warnings errors and service call error described in the following tables may not appear in this printer In addition the message that appears on the screen may not be the same...

Page 213: ... has been selected for Paper Mismatch Detection ON has been selected for Paper Error Skip 2 On forced printing following a mismatch resulting from the selection of the following menu option Pause has been selected for Paper Mismatch Detection This is a warning and allows continued printing Papr Size Mismatch PaprSiz Mismatch Paper mismatch size 1 Mismatch following the selection of any of the foll...

Page 214: ...age is cleared automatically after displaying for 2sec Confirmation of Paper detection sensor Media sensor sensor I O mode 1010 Problem with Printhead L R Chk printing results CheckPrintout LR Head non ejection warning Check printout possible to continue printing See 280C for detection criteria 1 Check image quality Unless there are problems with the image quality there is no need to replace the p...

Page 215: ...own environmental variable has been detected 1039 GARO W1235 GARO W1235 Setup mode Other warning A character string other than the PJL prefix has been detected while the analysis module was idle 103A GARO W1226 GARO W1226 Image mode Image processing table error No image processing table is being transmitted a required image processing table is unavailable or an image processing table contains a va...

Page 216: ...eload replace the roll paper 1053 Borderless printng not possible Check pap pos or spacer Reload replace the roll paper Check the borderless spacer 1054 PaprWidth Mismatch Paper mismatch size With Warning Indication selected for Paper Mismatch Detection in the menu settings the width of roll paper loaded and that of specified by data do not match Continued printing allowed Check driver settings Re...

Page 217: ...ading edge of paper has been located by coarse detection but not by a second round of fine detection up to 300 mm semi transparent paper This is the message when the release lever operation is not necessary Paper size not detected Reload paper Paper size not detected Lift the release lever and reload the paper Papr Size Undetected Press Online Key and Reload Paper size detection failure Cannot det...

Page 218: ...d Eject and reload the paper When small LCD 1 Cutting Error Please Cut Papr When small LCD 2 Press upper arrow Key to Release Paper Cutting failure jam detected due to a cutting failure An idle cutter unit or a cutter blade that is too blunt to cut sheet has been detected by the paper leading edge detection sequence Cannot cut paper Reload the paper Cannot cut paper Lift the release lever and relo...

Page 219: ...ever Could not detect paper size Push release lever back then pull out the cut sheet Could not detect paper size Press OK then insert roll paper straight into feed slot 2019 Cannot cut paper Lift the release lever and reload the paper Cutting failure jam detected due to a cutting failure An idle cutter unit or a cutter blade that is too blunt to cut sheet has been detected by the paper leading edg...

Page 220: ... for borderless printing Borderless printng not possible Check roll position Online Print Load Eject Change Paper Borderless printng not possible Check roll width and spacers Online Print Load Eject Change Paper 2406 Borderless printng not possible Check paper size setting Online Print Load Eject Change Paper Check Supported Paper No Borderless w This Roll Paper Borderless print data not printable...

Page 221: ...art printing Online Key Press To Print Ink Lvl Unknown Press Online Remaining ink level unknown continued use allowed The level of ink remaining in the tank is detected when the tank cover is closed Consumption has exceeded the original ink capacity mismatch detected Refill ink may have been used In the small LCD the lower arrow points to the color in question The last 2 digits signify applicable ...

Page 222: ...lace inktank or start printing online Ink insufficient in inktank The amount of ink left in the inktank is insufficient for printing In the small LCD the lower arrow points to the correspondence color Reference There are the cases that about 5ml to 40ml ink is left in a inktank at warning occurs 9C Bk 9D C 9E M 9F Y A0 PC A1 PM A 2 MBk1 A3 MBk2 A4 GY A5 PGY A6 R A7 G A8 B 2 259C 03810104 259C 1 Re...

Page 223: ...ad Check Printhead L R Heads Revrsd Check Printheads Printhead mounted in L R opposite positions R printhead is mounted on L side Replace with a valid printhead An error has occurred but the printhead itself is not damaged so communication has been maintained properly The L R printheads cannot be interchanged 2808 No left printhead Install left printhead Printhead Left Chk L Printhead No Left Prin...

Page 224: ...zles 1 color per chip more than 0 less than 100 Check printout more than 100 less than 320 Check printhead 320 or over Replace printhead Replace printhead Error code Applicable printhead Check printout 1010 LR or single head model 1012 R printhead 1013 L printhead Check printhead 280C LR or single head model 280D R printhead 280E L printhead Replace printhead 2827 LR or single head model 2828 R pr...

Page 225: ...e of a maintenance cartridge is detected at the following timings 1 Before printing during printing twice per second at the end of printing between pages 2 Before a recovery operation during a recovery operation twice per second before opening of the ink supply valve 3 When the cartridge is removed and inserted following the occurrence of an error or warning Remove and reinstall or replace the mai...

Page 226: ...ubstrate and perform automatic band adjustment or manual adjustment 2 Make detailed band adjustment automatic 3 Check the nozzle check pattern 4 Initialize the system settings paper preferences and then add additional paper and perform automatic band adjustment detailed If the paper preferences are initialized all the paper setting would be reset to their factory defaults Cannot adjust paper feed ...

Page 227: ...icular ink pre injection before printing was judged abnormal 1 Replace the printhead 2 Replace the main controller PCB 2830 Left printhead error Open top cover and replace the left printhead Printhead error detected L head only Displayed when restarting after detection of error 282D to prompt you to replace printhead L Replace the printhead L 2832 Hardware error 03130031 2832 Turn off printer wait...

Page 228: ... was not detected at startup Connect the HDD Check the harness Replace the HDD 2918 Power On Again Cassette Sensor Detection Error Cassette detection sensor detection failure cassette presence absence sensor No cassette has been detected during cassette pickup 1 Check to see if the cassette itself is properly loaded 2 Check and replace the sensor I O mode 291A Roll sensor cannot detect Turn on pri...

Page 229: ...ode not Automatic Remove stacker and print again or cancel and change settings Print again Cancel Stacker is not ready The power supply is not supplied to the stacker The distance between the stacker and printer is not appropriate The stacker is not joined Stacker initial error Continue or stop the print If the preparation of the stacker isn t performed the error occurs again 2931 Cutting Mode not...

Page 230: ...ded Papr Diff From Spfd Size PaprWidth Mismatch 2E09 Insufficient paper for job Online Print Stop Stop Printing Load Eject Change Paper Roll Paper Please Replace Paper Level Low Replace Paper Short on roll paper All of the following conditions have been met at the start of printing ON has been selected for Remaining Roll Paper Detection Among the paper size settings coded in the print data the pap...

Page 231: ...ck the sensor I O mode 2E10 Ink tank cover is open Turn off printer wait a while and turn it on again Ink Tank Cover Close Please Tank Cover Open Close Please Ink tank cover error open continued use allowed The ink tank cover opened while performing any operation such as printing and suctioning Close the ink tank cover Check the sensor I O mode 2E11 Carriage Cover is open Carriage cover open error...

Page 232: ...fed from the specified feeder slot has been specified Check the feeder slot cassette pick up setting Wrong paper feed slot for this paper type 2E16 Wrong paper type Check paper type setting on computer Online Print Stop Stop Printing Paper Mismatch Prnt PressOnline Check Paper Press Online Paper mismatch type The data type defined in the data and the type of actually loaded paper do not match Foll...

Page 233: ...print session has fallen below the minimum size specified for that internal print session XXX x YYY Required minimum size The second and subsequent sheets of paper have been fed as a paper size different from the first sheet when adjustment was made with cut sheet XXX x YYY Required minimum size Check the paper that is actually loaded on the printer and the paper size setting of the driver Cannot ...

Page 234: ...ove paper Press Online Cannot detect papr Remove paper and press OK After loading of roll paper or cut sheet was loaded successfully Paper detection sensor Media sensor sensor detected no paper JAM2 2E27 Cannot load Press Load Eject and reload the paper Remove paper Cannot Feed Press upper arrow Key Feeding error nip release required LF out of synchronization feed motor won t rotate has been detec...

Page 235: ... roll paper has been fed when performing internal printing Load roll paper Roll printing is selected Press Load Eject and load a roll 2E36 Roll printing is selected Press Load Eject and load a roll Paper mismatch roll paper lower No roll paper was fed when internal printing with the specified roll paper lower was started Load roll paper 2E37 Roll printing is selected Paper mismatch roll paper Uppe...

Page 236: ...ng conditions are met Stop selected for Paper Mismatch Detection in menu settings Change Paper button was pressed for suspended jobs from host The paper type that has been set in the job and the type of actually fed paper do not match Continued printing allowed Replace with appropriate paper 2E45 MediaType Mismatch Paper mismatch type restart printing of suspended job It occurs when all of the fol...

Page 237: ...hen turn on again Power On Again Pump Motion Error Purge motor error A PWM duty of 100 has lasted for 200 msec in a pump operation Supplement If the motor could not be run at all or has resulted in an error after moving by a slight distance A A mechanical load error may be suspected B The motor or drive circuit may be at fault If the carriage has run more or less out of control and resulted in an ...

Page 238: ... motor or drive circuit may be at fault If the carriage has resulted in an error after moving at a constant speed The feed roller HP sensor may be at fault If the carriage has run more or less out of control and resulted in an error the encoder sensor may be at fault When FU2802 blows out on iPF6300 6400 series Replace the main controller PCB 2F2B Hardware error 03130031 2F2B Turn off printer wait...

Page 239: ... again Power On Again Multi sensor Err Faulty multisensor Light quantity adjustment of multisensor failed Or outside light entered during multisensor light quantity adjustment 1 Retry the adjustment with the effect of outside light such as that of the afternoon sun being removed 2 Check the position at which the multisensor is installed 3 Replace the multisensor 2F33 Use another paper Press Online...

Page 240: ...When the result of non ejection detection is as follows When non ejection has been detected for all nozzles of all colors The error code assuming a problem in the supply system purge system main controller PCB electric 2F41 Hardware error 03800500 2F41 Turn off printer wait then turn on again When the result of non ejection detection is as follows Complete non ejection of nozzles in 1 to 5 chip s ...

Page 241: ...the printhead 2 Replace the CR relay board 3 Check and replace the long flexible cable printed circuit 4 Replace the main controller PCB 2F4E Hardware error 03130031 2F4E Turn off printer wait then turn on again Right printhead or a single printhead Possible to occur on iPFX400 or newer models VHT leak detection error of right printhead in case of VHT exceeds rated value or falls below the rated v...

Page 242: ...turn on again Indication at ink priming error in both subtanks For iPF6400 Series 1 Replace both of the inktank units 2 Replace the main controller PCB 2F71 Hardware error 03130031 2F71 Turn off printer wait then turn on again Call for Service HW1 error 03130031 2F71 Indication at ink priming error in the left subtank For iPF6400 Series 1 Replace the left inktank unit 2 Replace the main controller...

Page 243: ...ice mode 2 Remove and install HDD 3 Replace HDD Switch on service4 Replace HDD controller or the main controller PCB Restart after the replacement 401C ERROR E198 401C Call for service ERROR E198 401C Call For Service Faulty RTC Any error other than the two errors mentioned below has been detected while initializing the RTC at startup 1 Restart the printer in service mode 2 Replace the main contro...

Page 244: ...to clear the error 3 Replace the main controller PCB 4046 ERROR E141 4046 Call for service ERROR E141 4046 Call For Service Recovery part revolutions reaching 50 000 cycles or more Recovery part operations have reached a predetermined count Check the parts counter and replace required parts Replacement of the parts coming to the end of their useful lives is recommended Initialize the counter for t...

Page 245: ...he wrong model may have been mistakenly mounted during servicing 2 Invoke service mode to implement PCB replacement 404E ERROR E196 404E Call for service ERROR E196 404E Call for service An EEPROM read write error has been detected in the controller portion of the firmware 1 Start in download mode to upgrade the firmware 2 Start in service mode to clear the error 3 Replace the main controller PCB ...

Page 246: ...The information of the printer connected with computer is shown according to the chose menu 5 Message area The message of executed menu is shown And the message is saved as the text file when choosing the Service Save Message of the main menu c Operation 1 Showing the information of the printer The data of PRINT INF or status print is shown 1 Choose the Information of the main menu button or the S...

Page 247: ...appointed application software 3 3 Choose the Color Check of the sub menu button or the Information Color Check of the main menu when executing the color check This mode judges the OK or NG by checking the color check data that measured by the multi sensor Before executing the color check need the following media to set to the printer Roll media of more than 10 inch width or cut sheet of more than...

Page 248: ...register when searching by the IP address F 6 7 3 Choose the Specify Firmware of the sub menu button or the Firmware Specify Firmware of the main menu Specify the folder stored the file by the Specify Firmware Folder of the Specify Firmware dialogue box or specify the file jdl file by the Specify Firmware File of the dialogue box F 6 8 4 Make sure that the printer is the online mode or the downloa...

Page 249: ...f the sub menu button or the Files Display of the main menu after selecting the list that want to show in the printer information area The multiple selection from the lists is possible The data of the selected PRINT INF or status print is shown MEMO The user information can set to the list after choosing the Input User Information of the sub menu button or the Files Input User Information of the m...

Page 250: ...ethod Selection dialogue box as shown in the followings 4 1 In case the computer is connected to the internet select the Connect to the internet to get the latest information and then click Next F 6 10 4 2 In case the computer is not connected to the internet select the Specify the Firmware and specify the firmware data that downloaded manually and then click the Next F 6 11 5 The Update Possible ...

Page 251: ...tion dialogue box F 6 14 8 The firmware data is transferred to the printer 9 After the firmware data transference has completed the Finish Update dialogue box is displayed Click the OK When the firmware has been overwritten the printer restarts F 6 15 ...

Page 252: ...ving the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease Special purpose tools Application Cover Switch Tool QY9 0103 Pressing the cover switch Grease FLOIL G 5000H FY9 6022 Applying to specified locations EU 1 FY9 6028 Soaking or applying to specified locations Syringe CK 0541 Draining ink manually Lint free paper CK 0336 Wiping off ink Rubber gloves...

Page 253: ...Chapter 7 SERVICE MODE ...

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Page 255: ...7 1 7 1 1 Service Mode Operation 7 1 7 1 2 Map of the Service Mode 7 2 7 1 3 Details of Service Mode 7 10 7 1 4 e Maintenance imageWARE Remote 7 28 7 1 5 Viewing PRINT INF 7 38 7 2 Special Mode 7 53 7 2 1 Special Modes for Servicing 7 53 ...

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Page 257: ...Menu and press the OK key SERVICE MODE appears in the menu list and the MESSAGE LED flashes 5 Press the key or key to choose SERVICE MODE and press the OK key Service mode is added to the Set Adj Menu Service mode can be entered even when an error occurs an error message is displayed by turning off the power once and then pressing the above keys b How to exit the Service mode Turn off the printer ...

Page 258: ...ow First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY PRINT INF YES NO Select YES to print SYSTEM S N TYPE LF TYPE TMP RH SIZE LF SIZE LF SIZE CR SIZE CR AFTER INST HEAD S N LOT INK C BK WARNING 01 20 ERROR 01 20 JAM 01 05 INK CHECK 0 0 0 0 0 0 I O DISPLAY I O DISPLAY 1 I O DISPLAY 2 I O DISPLAY 3 ...

Page 259: ...ANUAL HEAD ADJ DETAIL Press the OK button to execute BASIC Press the OK button to execute ADJ SETTING A A 1 Adjustment value entry A 24 Adjustment value entry F F 1 Adjustment value entry SAVE SETTINGS YES NO RESET SETTINGS YES NO NOZZLE CHK POS YES NO GAP CALIB YES NO CHANGE LF TYPE 0 1 CR REG EXECUTE YES NO RESET YES NO CR MOTOR COG YES NO MARGIN ADJ TOP MARGIN ADJ 5 0 to 5 0 BTM MARGIN ADJ 5 0 ...

Page 260: ...CAN SIZE 1 Press the OK button to set 5 Press the OK button to set CR SCAN SPEED 1 Press the OK button to set 5 Press the OK button to set STIRRING CHECK YES NO OPT SENS OUTPUT YES OUTPUT0 OUTPUT6 NO NOZZLE CHK YES NO NOZZLE INF C BK MEMORY CHK DDR YES NO EEP YES NO HEAD CNT CHK YES NO CR ERR CHK YES NO HEAD CHK temp Display the value AD Di0 Display the value AD Di1 Display the value AD Vh Display...

Page 261: ...R DIST PRINT COUNT PURGE CLN A 1 CLN A 2 CLN A 3 CLN A 6 CLN A 7 CLN A 10 CLN A 11 CLN A 15 CLN A 16 CLN A 17 CLN A TTL CLN M 1 CLN M 4 CLN M 5 CLN M 6 CLN M TTL CLEAR CLR INK CONSUME CLR MTC EXC CLR HEAD EXC CLR CR 1 EXC CLR CR 2 EXC CLR CR 3 EXC CLR CR 4 EXC CLR CR 5 EXC CLR SP 1 EXC CLR PG 1 EXC CLR HMa 1 EXC CLR MT 1 EXC CLR PL 1 EXC CLR Mi 1 EXC CLR CT 1 EXC CLR WF 1 EXC CLR WF 2 EXC CLR FACT...

Page 262: ...XC HMa 1 EXC MT 1 EXC PL 1 EXC Mi 1 EXC CT 1 EXC WF 1 EXC WF 2 EXC DETAIL CNT MOVE PRINTER N INK CHK C N INK CHK BK MEDIACONFIG CNT INK USE1 INK USE1 C INK USE1 BK INK USE1 TTL N INK USE1 C N INK USE1 BK N INK USE1 TTL INK USE2 INK USE2 C INK USE2 BK INK USE2 TTL N INK USE2 C N INK USE2 BK N INK USE2 TTL INK EXC INK EXC C INK EXC BK INK EXC TTL N INK EXC C N INK EXC BK N INK EXC TTL ...

Page 263: ...UTSHEET MEDIA 7 NAME TTL TTL ROLL ROLL CUTSHEET CUTSHEET MEDIA OTHER NAME TTL TTL ROLL ROLL CUTSHEET CUTSHEET MEDIASIZE1 ROLL P SQ 24 36 P SQ 24 36 P SQ 17 24 P SQ 17 24 P SQ 17 P SQ 17 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 ROLL D SQ 24 36 D SQ 24 36 D SQ 17 24 D SQ 17 24 D SQ 17 D SQ 17 D CNT 24 36 D CNT 17 24 D CNT 17 ...

Page 264: ... SQ 17 24 P SQ 17 24 P SQ 17 P SQ 17 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 CUT D SQ 24 36 D SQ 24 36 D SQ 17 24 D SQ 17 24 D SQ 17 D SQ 17 D CNT 24 36 D CNT 17 24 D CNT 17 HEAD DOT CNT 1 C BK TTL HEAD DOT CNT 2 C BK TTL PARTS CNT COUNTER CR 1 OK W1 W2 E 1 00 2 00 3 00 4 00 COUNTER WF 2 OK W1 W2 E 1 00 2 00 3 00 4 00 ...

Page 265: ... DUTY CNT LENGTH UNIT A4 LETTER INITIALIZE WARNIG Press the OK button to clear ERROR Press the OK button to clear JAM Press the OK button to clear ADJUST Press the OK button to clear W INK Press the OK button to clear CARRIAGE Press the OK button to clear PURGE Press the OK button to clear INK USE CNT Press the OK button to clear W INK CHG CNT Press the OK button to clear HEAD CHG CNT Press the OK...

Page 266: ... number Display Description Unit S N Serial number of printer TYPE Type setting on main controller PCB iPF671 670 is represented by 24 LF TYPE Feed roller type 0 or 1 TMP Ambient temperature centigrade degrees RH Ambient humidity SIZE LF Detected size of loaded media feed direction 0 is always detected for the roll media mm inch SIZE CR Detected size of loaded media carriage scan direction mm inch...

Page 267: ...rror 2 Jam 3 Feed failure delay 4 Cut failure 0 Unknown 2 Media 1 Roll media 2 Cut sheet 0 Unknown 3 Jam timing 1 Feed 2 Print 3 Eject 0 Unknown 4 Media width detection 1 ON 2 OFF 0 Unknown 5 Head height SL 1 0mm L 1 3mm M1 1 8mm M2 2 0mm M3 2 2mm 0 Unknown 6 Platen shutter position 1 Fully close 2 HP side only open 3 1 4 open 4 1 2 open 5 3 4 open 6 Fully open 0 Unknown 7 Cut mode setting 1 User ...

Page 268: ...7 8 I O D I S P L A Y 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Upper row Lower row Display position I O D I S P L A Y 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Upper row Lower row Display position I O D I S P L A Y 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Upper row Lower row Display pos...

Page 269: ... Cutter HP sensor 0 Sensor ON 1 Sensor OFF 21 Cutter left position sensor 0 Sensor ON 1 Sensor OFF 22 Carriage HP sensor 0 Sensor ON 1 Sensor OFF 23 Not Used 24 Paper detection sensor 0 Media loaded 1 No media 25 Not Used 26 Not Used 27 Not Used 28 Not Used 29 Not Used 30 Ink supply valve open closed detection sensor L 0 Sensor OFF 1 Sensor ON 31 Not Used 32 Not Used 33 Release lever lock sensor 0...

Page 270: ...sensor Media type photo glossy paper LF TUNING Carry out automatic correction of eccentricity of the feed roller For more details refer to Disassembly Reassembly Adjustment and Setup Items Procedure after Replacing the Feed Roller or Feed Roller Encoder Media type Photo glossy paper Media size width 24 inches LF TUNING 2 Carry out manual correction of eccentricity of the feed roller For more detai...

Page 271: ...rform in the following cases When removing attaching or replacing the carriage or carriage belt When replacing the carriage motor or linear encoder sensor When there is excessive load on the carriage such as when jamming If the following error message appears when performing CR MOTOR COG check that carriage and carriage belt are installed properly and clean the carriage shaft If the error still oc...

Page 272: ...th CR AUTO SCAN 1 12 5 2 25 3 33 3 4 40 5 50 Unit inch sec Default 1 MEMO The settings made with CR SCAN COUNT CR SCAN SIZE CR SCAN SPEED are reset to default when the power is reset 8 STIRRING CHECK Agitates the ink tank 9 OPT SENS OUTPUT Displays the values analog value multi sensor detected from the media You can confirm the amount of margin the media has with the values read with the multi sen...

Page 273: ...ain 15 GAP1 current value Unit X10mA 16 GAP2 media output including outside light 17 GAP2 outside light output when LED is OFF 18 GAP2 platen output excluding outside light 19 GAP2 gain 20 GAP2 current value Unit X10mA 21 Density red media output including outside light 22 Density red outside light output when LED is OFF 23 Density red platen output excluding outside light 24 Density red gain 25 D...

Page 274: ...t of plain paper normally 2000 7000 Ten or more times as large as that of glossy paper normally 1600 5000 Three or more times as large as that of tracing paper normally 6000 20000 2 Checking OUTPUT 0 when clear film is fed Check 1 Check whether the multi sensor performance has degraded or whether the media is compatible When the Media edge regular reflection gain and Media edge regular reflection ...

Page 275: ...gnosis about the drive state of the carriage unit Perform in case the drive state of the carriage unit is abnormal it can guess the failure cause of the carriage unit as shown in the followings Carriage motor failure Linear encoder sensor failure Linear scale failure or overload state When performing this mode open and close the upper cover by following the instructions on the screen After display...

Page 276: ...mperatures rise each 5 degrees centigrade e REPLACE 1 CUTTER This mode is for replacing the cutter f COUNTER Displays the life operation frequency and time of each unit print counts for each media type and else The count values can be printed from PRINT INF PrintHead temperature Centigrade degree Thermistor temperature Centigrade degree Judgement 22 to 28 22 to 28 Normal 21 or less 29 or more The ...

Page 277: ...tal number of automatic cleaning operations Times CLN M 1 Cumulative number of manual cleaning 1 normal suction operations Times CLN M 4 Cumulative number of manual cleaning 4 ink draining from head after head replacement operations Times CLN M 5 Cumulative number of manual cleaning 5 ink draining from head and tube before transportation operations Times CLN M 6 Cumulative number of manual cleanin...

Page 278: ...cuting INITIALIZE PARTS COUNTER PARTS PL 1 Times Mi 1 EXC Mi 1 mist fan mist exhaust duct replacement count Count of executing INITIALIZE PARTS COUNTER PARTS Mi 1 Times CT 1 EXC CT 1 cutter replacement count Count of executing INITIALIZE PARTS COUNTER PARTS CT 1 Times WF 1 EXC WF 1 ink absorber under the maintenance cartridge unit replacement count Count of executing INITIALIZE PARTS COUNTER PARTS...

Page 279: ...f P SQ 17 24 Cumulative print area of paper equal to or larger than 17 inches but less than 24 inches physical size Sq m Sq f P SQ 17 Cumulative print area of paper less than 17 inches physical size Sq m Sq f P CNT 24 36 Cumulative number of sheets of A4 equivalent paper equal to or larger than 24 inches but less than 36 inches physical size sheets P CNT 17 24 Cumulative number of sheets of A4 equ...

Page 280: ...ulative number of sheets of A4 equivalent paper equal to or larger than 24 inches but less than 36 inches data size sheets D CNT 17 24 Cumulative number of sheets of A4 equivalent paper equal to or larger than 17 inches but less than 24 inches data size sheets D CNT 17 Cumulative number of sheets of A4 equivalent paper less than 17 inches data size sheets Display Description Unit XX XX Ink color D...

Page 281: ...luded in each unit are below 90 W1 Use rate until part replacement of either of the consumable parts included in each unit has reached 90 or more W2 Use rate until part replacement of either of the consumable parts included in each unit has reached 100 but no need to stop the printer E Use rate until part replacement of either of the consumable parts included in each unit has reached 100 and the p...

Page 282: ...heck the head 320 or more Displays a message to replace the head Display Description TTL PRINT AREA Select whether to display the total printing area or not Default ON INK CONSUMED Select whether to display the amount of ink consumption or not Default OFF DUTY CNT Select whether to display the Duty counter or not Default ON DISPLAY DECIMAL TTL PRINT AREA Select whether to display the decimal fract...

Page 283: ... CNT Initialize the maintenance cartridge replacement frequency Clear COUNTER EXCHANGE MTC EXC and count up COUNTER CLEAR CLR MTC EXC HEAD CHG CNT Initialize the printhead replacement frequency Clear COUNTER EXCHANGE HEAD EXC and count up COUNTER CLEAR CLR HEAD EXC PARTS CHG CNT PARTS xx x xx x Unit number of consumable parts For details refer to Maintenance and Inspection Consumable Parts Initial...

Page 284: ...tor in advance to find out the following information about the network Information item 1 IP address setting methods Check whether automatic setting or manual setting is to be used and confirm the information below Automatic setting DHCP RARP BOOTP ON OFF selection or Manual setting IP address subnet mask and gateway address to be set Information item 2 Is there a DNS server in use If there is a D...

Page 285: ...place If there is no character at the cursor position it has the Backspace function The character at the left of the cursor is deleted moving the cursor When you move the cursor to a position of a character and press the or key you can insert characters The character at the cursor position is moved to the right and a new character is inserted You can select the enter mode with the Navi key The def...

Page 286: ...wing e RDS setting items No 1 4 If the result of the communication test COM TEST is NG execute setting items No 5 6 to solve the problem 1 Entry filed 24 one byte characters 1 Entry filed 24 one byte characters No Item Type Description 1 E RDS SWITCH 2 bytes OFF Disable ON Enable e Maintenance imageWARE Remote system to send device information meter data and error statuses to the UGW Default value...

Page 287: ... operation mode is determined will be displayed OFF When it is set to OFF e RDS is not used Default value is OFF ON When it is set to ON e RDS is used First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY I O DISPLAY ADJUST FUNCTION REPLACE COUNTER SETTEING Pth RTC PV AUTO JUDGE NETWORK CERTIFICATE CA CERTIFICATE VALIDITY 1 yyyy mm dd E RDS E RDS SWITCH 1 ON OFF UGW ADD...

Page 288: ...haracters to enter Press Back key to cancel what you entered and go back to the previous screen Press OK key to determine what you entered and go back to the previous screen 2 Setting up the GW Port Number In service mode referring to the Service Mode Menu Tree go to UGW PORT menu using key and key F 7 42 Press key to enter the Setup Mode A cursor is displayed Enter a port number F 7 43 Use and ke...

Page 289: ...nformation see the list of error message in 4 Troubleshoot 1 In service mode referring to the Service Mode Menu Tree go to COM LOG menu using key and key F 7 49 2 Press key and communication error information is displayed On the upper line of the LCD a log number 01 30 and an error code are shown on the bottom line an occurrence date and time of the error is shown F 7 50 COM LOG information can be...

Page 290: ...n YES NO using and keys and press OK key to set F 7 58 Press OK key and will appear and the initializing process will begin NO Do not initialize the e RDS setting Default value is NO YES Initialize the e RDS setting 6 Displaying the CA Certificate Information VALIDITY For the secure communication between the device e RDS and the UGW an authentication technology from a certification authority is us...

Page 291: ...he devices are shipped with the CA Certificate Authority certificate enabled in advance to prove the license obtained The device e RDS uses this CA certificate to communicate with the UGW thus CA must not be deleted Therefore usually the setup is not necessary If you delete the CA certificate under a special instruction perform the following procedure 1 In service mode referring to the Service Mod...

Page 292: ...rver has been halted 2 Network cable is blocked off Network cable is broken 3 Proxy server settings are not correct Q3 Could you describe the timing of data transmitting from the device e RDS to the UGW and what data size is sent to the UGW The schedule of data transmitting and the start time are determined by settings in the UGW side The timing is once per 16 hours by default and counter data siz...

Page 293: ... are correctly set If the device time and date are correct upgrade to the latest system software firmware 10 Unknown error Some other kind of communication error has occurred Try again after a period of time If the same error occurs again check the UGW status with the UGW administrator 11 SOAP Fault SOAP communication error has occurred Check that the value of UGW PORT is 443 12 Server response er...

Page 294: ...is always detected for the roll media SIZE CR Detected size of loaded media carriage scan direction mm AFTER INST Number of days since initial installation Unit Day s HEAD S N Serial number of printhead characters numerals 8 digits LOT Lot number of printhead characters numerals 8 digits INK The ink color is indicated Number of days passed since the ink tank was installed Unit Days WARNING 01 20 W...

Page 295: ...e humidity 40 to 60 2 C temperature 15 to 30 degrees centigrade humidity 10 to 40 3 D temperature 15 to 30 degrees centigrade humidity 60 to 80 4 E temperature 15 to 30 degrees centigrade humidity 0 to 10 or 15 degrees centigrade or less and 30 degrees centigrade or more humidity 0 to 50 low humidity is out of guarantee 5 F temperature 15 to 30 degrees centigrade humidity 80 to 100 or 15 degrees c...

Page 296: ...ative number of automatic cleaning 1 normal suction operations Unit times 2 Cumulative number of automatic cleaning 2 ink level adjusting operations 3 Cumulative number of automatic cleaning 3 initial filling operations 6 Cumulative number of automatic cleaning 6 strong normal suction operations 7 Cumulative number of automatic cleaning 7 aging operations 8 Cumulative number of automatic cleaning ...

Page 297: ...Cumulative count of unit CR 5 multi sensor replacement count clearing PARTS SP1 EXC Cumulative count of unit SP 1 ink tube unit replacement count clearing PARTS PG1 EXC Cumulative count of unit PG 1 purge unit replacement count clearing PARTS HMa1 EXC Cumulative count of unit HMa 1 head management sensor replacement count clearing PARTS MT1 EXC Cumulative count of unit MT 1 carriage motor replacem...

Page 298: ...S SP1 EXC SP 1 ink tube unit replacement count PARTS PG1 EXC PG 1 purge unit replacement count PARTS HMa1 EXC HMa 1 head management sensor replacement count PARTS MT1 EXC MT 1 carriage motor replacement count PARTS PL1 EXC PL 1 feed motor replacement count PARTS Mi1 EXC Mi 1 mist fan mist exhaust duct replacement count PARTS CT1 EXC CT 1 cutter replacement count PARTS WF1 EXC WF 1 ink absorber und...

Page 299: ...efilled ink TTL Total amount of the cumulative consumption of refilled ink INK USE2 INK The ink color is indicated Consumption amount of generic ink of the currently installed ink tank Unit ml TTL Total consumption amount of generic ink of the currently installed ink tanks NINK The ink color is indicated Consumption amount of refilled ink of the currently installed ink tank TTL Total consumption a...

Page 300: ... Cumulative print area of roll media equal to or larger than 17 inches but less than 24 inches data size 0 17 Cumulative print area of roll media less than 17 inches data size MEDIA SIZE1 CUT P SQ P CNT 36 44 Cumulative print area of cut sheet equal to or larger than 36 inches but less than 44 inches physical size Unit square meter square feet sheets equivalent of A4 24 36 Cumulative print area of...

Page 301: ... CB xxx DA xxx DB xxx EA xxx EB xxx FA xxx FB xxx 20 EEPROM format Ver oldest version 21 EEPROM format Ver latest version HEAD INF 2 Head installed 2nd to last 01 Date time installed last 4 times YY MM DD Display order Installed date last Installed date 2nd to last Installed date 3rd to last Installed date initial 02 Removal date time last 3 times YY MM DD Display order Last 2nd to last 3rd to las...

Page 302: ...6 digits PHASE Phase 3 digits AMP Amplitude 3 digits RATE Decay rate 3 digits PARAM1 B Parameters 2 REF Motor error 6 digits PHASE Phase 3 digits AMP Amplitude 3 digits RATE Decay rate 3 digits LF SCALE ADJUSTMENT VALUE MEDIA Type of paper that printed PRINT INF LF A User LF adjustment value A of the above MEDIA standard LF adjustment value up to 4 decimal places LF B User LF adjustment value B of...

Page 303: ...ent history up to 5 events lowest is the most recent D Advanced registration history E Expansion registration history The history of D and E are each most recent one only ADJ TYPE Adjustment type manual Manual adjustment auto d Detail auto s Basic auto e Extension HEAD Head height xx y Z xx A automatic panel setting H fixed panel setting AE adjustment error occurred automatic HE adjustment error o...

Page 304: ...xx 02 MM DD HH MM xxxx 03 MM DD HH MM xxxx 04 MM DD HH MM xxxx 05 MM DD HH MM xxxx 06 MM DD HH MM xxxx 07 MM DD HH MM xxxx 08 MM DD HH MM xxxx 09 MM DD HH MM xxxx 10 MM DD HH MM xxxx 11 MM DD HH MM xxxx 12 MM DD HH MM xxxx 13 MM DD HH MM xxxx 14 MM DD HH MM xxxx 15 MM DD HH MM xxxx 16 MM DD HH MM xxxx 17 MM DD HH MM xxxx 18 MM DD HH MM xxxx 19 MM DD HH MM xxxx 20 MM DD HH MM xxxx JAM 01 MM DD HH M...

Page 305: ...PARTS PL1 EXC xx PARTS Mi1 EXC xx PARTS CT1 EXC xx PARTS WF1 EXC xx PARTS WF2 EXC xx FACTORY CNT xx EXCHANGE MTC EXC xxx HEAD EXC xxx BOARD EXC M B xx PARTS CR1 EXC xx PARTS CR2 EXC xx PARTS CR3 EXC xx PARTS CR4 EXC xx PARTS CR5 EXC xx PARTS SP1 EXC xx PARTS PG1 EXC xx PARTS HMa1 EXC xx PARTS MT1 EXC xx PARTS PL1 EXC xx PARTS Mi1 EXC xx PARTS CT1 EXC xx PARTS WF1 EXC xx PARTS WF2 EXC xx DETAIL CNT...

Page 306: ...ROLL xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f MEDIA 7 MEDIA OTHE R NAME xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx NAME xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x TTL xxxxxxx x m2 xxxxxxx x sq f TTL xxxxxxx x m2 xxxxxxx x sq f ROLL xxxxxxx x m2 xxxxxxx x sq f ROLL xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxx...

Page 307: ...xx 18 YY MM DD xxxxxxxx xxx x 19 YY MM DD xxxxxxxx xxxx 20 YY MM DD xxxxxxxx xxx x 15 A x B x C x D x E x F x 16 XX XX YY MM DD XX XX YY MM DD XX XX YY MM D D 17 A xxx B xxx C xxx D xxx E xxx F xx x 18 AA xxx AB xxx BA xxx BB xxx CA xxx CB xxx DA xxx DB xxx EA xxx EB xxx FA xxx FB xx x HEAD INF 2 1 YY MM DD YY MM DD YY MM DD YY MM DD 2 YY MM DD YY MM DD YY MM D D 3 xxxxxxxx xxxxxxxx xxxxxxx x 4 xx...

Page 308: ...AM0 F REF xxxxxx xxxxxx xxxxxx xxxxxx PHASE xxx xxx xxx xx x AMP xxx xxx xxx xxx RATE xxx xxx xxx xx x PARAM0 B REF xxxxxx xxxxxx xxxxxx xxxxxx PHASE xxx xxx xxx xx x AMP xxx xxx xxx xxx RATE xxx xxx xxx xx x LF A ROLL LARGE XXX XXXX MIDDLE XXX XXXX SMALL XXX XXXX SMALLER XXX XXX X CUT LARGE XXX XXXX MIDDLE XXX XXXX SMALL XXX XXXX SMALLER XXX XXX X LF B ROLL LARGE XXX XXXX MIDDLE XXX XXXX SMALL XX...

Page 309: ...ata in the main controller PCB is copied to the MC relay PCB c Exiting the PCB replacement mode Turning off the Power button of the printer allows you to exit the PCB replacement mode For details on how to replace the PCB see DISASSEMBLY REASSEMBLY Points to Note on Disassembly and Reassembly PCBs 2 Download mode Use this mode only when updating the firmware without performing initialization This ...

Page 310: ...Chapter 7 7 54 ...

Page 311: ...Dec 17 2014 ...

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