Troubleshooting
38
Printed Surface is
Scratched/Back of
Paper is Smudged
Thick paper is used
Select the
Prevent paper abrasion
check box to widen the clearance between
the Print Head and the loaded paper.
Clear the
Prevent paper abrasion
check box once printing is
complete, and then click Send.
1. Open the printer properties dialog box.
2. Click the
Maintenance
tab and then
Custom Settings
.
3. Select the
Prevent paper abrasion
check box and click
Send
.
Click
OK
when the confirmation message appears.
1. Open the
Canon IJ Printer Utility
dialog box.
2. Select
Custom Settings
from the pop-up menu.
3. Select the
Prevent paper abrasion
check box and click
Send
.
Click
OK
when the confirmation message appears.
When
Prevent paper abrasion
is selected in the printer properties dialog box
(Windows) or selected from
Custom Settings
in the
Canon IJ Printer Utility
dialog box (Macintosh), the setting is also applied under direct printing with
the digital camera.
Media is curled
If all four corners or the printing surface of the paper is curled, the paper may
become dirty or the paper may not feed properly. Use the paper after
correcting paper curl as follows.
1. Face up the printing surface
*1
, and cover it with a non-printing regular
paper to avoid damaging the surface.
2. Roll up the paper in a direction opposite to paper curl as the figure below.
3. Check the printing paper if paper is corrected within approximately 2 to 5
mm/0.08 to 0.2 inches
*2
.
It is recommended to print the curl-corrected paper one sheet at a time.
Problem
Possible Cause
Try This
(1)
*1
*2
*1
iP6700D_QSG_US.book Page 38 Thursday, April 13, 2006 11:10 AM