Canon iP100 - PIXMA Color Inkjet Printer, Technical Reference

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4. FAQ (Problems Specific to the iP100 and Corrective Actions)
No. *
Functio
n
Phenomenon Condition Cause Corrective action Possible call or complaint
1 A
Setup
Carriage position error The print head lock lever
is not completely lowered,
or the ink tank is not
securely seated in place.
The print head lock lever is not
completely lowered, or the ink
tank is not securely seated in
place. 1) Press both lock buttons on the
lock lever.
2) Install the ink tank correctly. - Error
- The LEDs light in orange
and green.
- Strange noise
2 A
Setup
Print head alignment
error Use of non-specified type
or size of paper.
Since the gloss level or the
size of paper is not supported,
data cannot be read. - Use the specified type and size of
paper for print head alignment.
< Paper type >
-Auto: Matte Photo Paper
-Manual: Plain paper
< Paper size >
-A4
- Error in print head
alignment
3 A
Print res
u
lt
s
Uneven printing (banding
due to uneven line
feeding) The print head is not installed
properly. Re-install the print head (click the
left print head lock lever into place
first, then the right.) - Color is uneven
4 A
Print res
u
lt
s
Uneven printing at the
trailing edge of paper
(banding perpendicular to
the paper feed direction) Since the bottom edge of
paper is not held by the pinch
roller, placement of ink droplet
can shift, causing uneven
printing. - Perform printing using the print
mode “High”.
- Perform print head alignment
- Streaks or uneven printing
at the bottom of paper
- Printing quality is not good.
(Printing is smeared.)
5 B
Setup
Ink tank not installed The ink tank is not
completely seated in
place. The ink tank is not recognized
because it is not completely
seated in place. Re-install the ink tank. - Error
- The LEDs light in orange
and green.
- Strange noise.
6 B
Paper feeding
Paper feeding problem
due to overload of
PR-101 (A4). Multiple sheets of PR-101
(A4) are loaded in high
temperature and low
humidity environment. Due to paper curl, paper
cannot be picked up when
multiple sheets are loaded. Reduce the number of paper
loaded. (Load paper sheet by
sheet.) - “No paper” error
- Paper cannot be fed.