Canon
imageRUNNER ADVANCE DX C5700 Series Service Guide
imageRUNNER ADVANCE DX C5700 Series Service Guide
March 2021
Revision 5
Page 72
D.
Service Parts Availability
Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
for such parts. Canon USA will provide service parts for the key units,
assemblies and consumables to cover the entire machine function, and this is
designed to avoid potential machine downtime for the customer. Various
shipment options
•
Next Flight Out (NFO)
•
UPS (Ground, Next Day, Early AM)
•
Pickup (Rush, Spot)
Table 36 – Parts Order Center Days and Hours of Operation
Days of Operation
Hours of Operation
Parts Order
Center
Telephone
Number
Monday – Friday
9:00 AM – 7:00 PM
Eastern Standard Time
Canon Parts Order
Center
866-481-2569
Monday – Friday
7:00 PM – 9:00 AM
Eastern Standard Time
24 / 7
Call Center
800-263-9271
Saturday – Sunday
All National Holidays
24 Hours
53 Shipment options are subject to change
54 Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts
Order Center ([email protected]) for more information.
Summary of Contents for ImageRUNNER ADVANCE DX C5760i
Page 1: ...Canon Service Guide...