Canon
imageRUNNER ADVANCE DX 4700 Series Service Guide
imageRUNNER ADVANCE DX 4700 Series
Service Guide
September 2022
Revision 7
Page 53
The RDS plug-in offers the benefits described below:
•
Retrieve meter readings for billing, which reduces the need for an
on-site meter read or a phone call to the customer to read the meters.
•
Anticipate part requirements by monitoring the imageRUNNER
ADVANCE DX device meter readings. Monitoring the page counter
and service part counter data, the service technician can anticipate
when a part requires replacement, and have the part available during
the next scheduled service visit.
•
Investigate machine issues before visiting the customer site by
monitoring service alerts. The notification settings can be adjusted by
your dealership within the Web Portal or an integrated application.
•
This enables the service technician to visit the customer with service
alert information and necessary parts, thereby, reducing revisits by
the service technician.
•
Resolve simple issues over the phone, which reduces the need for an
on-site service visit.
•
Schedule firmware downloads to one or more imageRUNNER
ADVANCE DX devices via the CDS (Content Delivery System), which
reduces the need for an on-site firmware upgrade.
IMPORTANT
imageWARE Remote only supports TLS V1.2 and earlier.
Summary of Contents for imageRUNNER ADVANCE DX 4700 Series
Page 1: ...Service Guide ...
