manualshive.com logo in svg

Canon imageRUNNER ADVANCE C5560, Troubleshooting Manual

Share
Download
Canon imageRUNNER ADVANCE C5560 Troubleshooting Manual Download Page 18

Jam (Delivery options)

Copier Color | iR-ADV C5051/C5045/C5035/C5030 Series | imageRUNNER ADVANCE C5030i, imageRUNNER ADVANCE C5030,
imageRUNNER ADVANCE C5030F, imageRUNNER ADVANCE C5035, imageRUNNER ADVANCE C5035i, imageRUNNER ADVANCE
C5035F, imageRUNNER ADVANCE C5045, imageRUNNER ADVANCE C5045i, imageRUNNER ADVANCE C5045F, imageRUNNER
ADVANCE C5051, imageRUNNER ADVANCE C5051F, imageRUNNER ADVANCE C5051i, imageRUNNER ADVANCE C5051F_R,
imageRUNNER ADVANCE C5035F_R
Copier Color | iR-ADV C5255/C5250/C5240/C5235 Series | iR_ADV C5235I, iR_ADV C5255, iR_ADV C5255F, iR_ADV C5255I, iR_ADV C5250,
iR_ADV C5250F, iR_ADV C5250I, iR_ADV C5240, iR_ADV C5240F, iR_ADV C5240I, iR_ADV C5235, iR_ADV C5235F, iR_ADV C5240A, iR_
ADV C5235A
Copier Color | iR-ADV C5560/C5550/C5540/C5535 Series | imageRUNNER ADVANCE C5535, imageRUNNER ADVANCE C5535F,
imageRUNNER ADVANCE C5535i, imageRUNNER ADVANCE C5540, imageRUNNER ADVANCE C5540F, imageRUNNER ADVANCE
C5540i, imageRUNNER ADVANCE C5550, imageRUNNER ADVANCE C5550F, imageRUNNER ADVANCE C5550i, imageRUNNER
ADVANCE C5560, imageRUNNER ADVANCE C5560F, imageRUNNER ADVANCE C5560i

0211/0212/110A jam code caused by disengaged timing belt
(Buffer Pass Unit)

For CE

[Symptom]

Printing using the buffer pass unit may cause the following jam in the machine earlier than the following countermeasure cut-in
serial numbers in factory.
BUFFER PASS UNIT-G1
- 0211: buffer pass inlet sensor (PS1) stationary jam
- 0212: buffer pass outlet sensor (PS2) stationary jam
BUFFER PASS UNIT-L1
- 110A: buffer pass inlet sensor (PS401) stationary jam

[Cause]

If the timing belt [1] on the rear side shifts in the arrow direction, it comes in contact with the timing belt [2] on the front side, and
the timing belt on the front side is disengaged from the 30T/40T pulley [3], resulting in the above-mentioned symptom.

[Service work]

If the above-mentioned symptom occurs, remove the buffer pass unit and check whether the timing belt at the back of the machine
is disengaged.
If the timing belt is disengaged, prepare a flange (FE8-8792-000) and a new E ring (XD9-0136-000).
Referring to Service Manual, remove the buffer pass unit from the copier, and attach the flange to the 30T/40T pulley by following
the steps below.
[Attention] The number of flanges and E rings is different depending on the model.

15

Summary of Contents for imageRUNNER ADVANCE C5560

Page 1: ...Troubleshooting Guide imageRUNNER ADVANCE C5560 Series April 2017 OIP Field Quality Assurance Div ...

Page 2: ...hooting Guide Please be advised of the release of Troubleshooting Guide for image RUNNER ADVANCE C5560 Series Troubleshooting Guide is a booklet compiled from FAQs issued by Canon Inc Additional case s There is no additional case at April 2017 ...

Page 3: ...te position of the aligning plate of the processing tray unit Inner Finisher G1 H1 6 Malfunction 9 Toner leakage from the bottom of the process unit due to the spring in the shutter coming off 9 Insert the toner container is displayed caused by half insertion of the front door SW connectors 10 Points to note when installing the rail unit Inner Finisher H1 14 Jam Delivery options 15 0211 0212 110A ...

Page 4: ...0F iR_ADV C5240I iR_ADV C5235 iR_ADV C5235F iR_ADV C5240A iR_ ADV C5235A Image displacement when using ADF due to broken grounding sheet For CE Symptom When reading single sided pages from ADF consecutively image displacement a may occur on output images b indicates the feed direction Cause The machine malfunction and it result in the above symptom when not properly grounded because the grounding ...

Page 5: ... halftone image For CE Symptom When a halftone image is printed out in Bk mode with the setting of Heavy 1 106 128g m2 a horizontal white line a may appear at 120mm from the leading edge of the sheet The arrow b indicates the direction of feeding Cause The above mentioned symptom occurs when a sheet of paper rushes into the secondary transfer roller its impact is propagated through the ITB to the ...

Page 6: ...force of surface of the drum becomes uneven due to the vibration which the drum gets Therefore the several thousand paper feeding may make the difference of shaved surface condition of the drum Since there are different shaved conditions on the surface of the drum uneven potential is generated at the each point and then cause the foregoing symptom The shaved condition on the drum surface becomes e...

Page 7: ...ding Cause The image failure occurs when rollers have foreign matters or flaws Service work Check the rollers or Belts of a to j below No Interval xx pitch Parts Parts No a 34 9mm Developing Cylinder FM1 N370 DEVELOPING ASSEMBLY Y FM1 N371 DEVELOPING ASSEMBLY M FM1 N372 DEVELOPING ASSEMBLY C FM1 N373 DEVELOPING ASSEMBLY BK b 94 2mm Photosensitive Drum Drum Unit c 44 0mm Charging Roller Drum Unit d...

Page 8: ...7 mm pitch check Secondary Transfer Roller f FE4 8322 g When the interval is 893 1 mm pitch check ITB Intermediate Transfer Belt g FM1 N265 Note When the paper whose size is A3 or 11x17 is used the image failure occurs at a frequency of once in 2 sheets h When the interval is 101 7 mm pitch check ITB Drive Roller h FC8 4403 i When the interval is 94 2 mm pitch check Fixing Film i in Film Assembly ...

Page 9: ... Inner Finisher G1 H1 For CE Symptom When taking copy with single sheet output using inner finisher this may lead to a poor stacking A or wrinkles tear B at the center of the trailing edge of paper due to unfinished delivery of paper to the tray The arrow a indicates the direction of feeding Cause A poor adjustment of the aligning plate of the processing tray unit encumbers a proper delivery of pa...

Page 10: ...e 3 and the paper with a scale Note Since the alignment plate is installed a bit tilting toward the delivery direction set the paper to be fitted to the edge on the delivery side 4 Enter the gap value measured in the above step 3 in the calculation formula below enter the calculated adjusted value a and press OK b Adjusted value gap mm x 10 50 Note Correspondence table of measured gap value and ad...

Page 11: ...2 5 25 3 0 20 3 5 15 4 0 10 4 5 5 5 0 0 5 Take copy with a single sheet of original into 10 sets of output to verify if the symptom does not occur any more 8 ...

Page 12: ...unit from the main body the shutter spring A located at the back of the process unit may come off if touched The process unit is installed to the main body with no spring and is pulled out the shutter does not close and it results in the above symptom Reference The shutter of the process unit is designed to open when the unit is installed to the main body and to close when the unit is removed from...

Page 13: ...y half insertion of the front door SW connectors For CE Symptom When starting the main body Insert the toner container may be displayed Cause The connector 1 on the inner side of the toner bottle inner door interferes with the mold of the bottle front inner guide 2 and the connector cannot be fully inserted and the above mentioned symptom may occur Service work 1 Removing the ITB Unit 2 Removing t...

Page 14: ...crew 3 and remove the right upper cover 1 6 Remove the front upper right cover 1 7 Remove the 1 boss 2 and remove the inner delivery cover left rear 1 8 Remove the delivery tray 1 by removing the 4 hooks 2 and the 2 projections 3 11 ...

Page 15: ... cover left 1 10 Remove the 2 bosses 2 and remove the inner delivery middle cover 1 11 Open the 4 small covers 1 and remove the 4 toner containers 2 12 Remove the 4 screws 3 remove the 2 connectors 2 and remove the toner container front inner cover 1 12 ...

Page 16: ... toner bottle inner door are half inserted If the connectors are half inserted push them If they are not half inserted look for other causes 14 Attach the parts by reversing the steps from 12 15 Start the main body and confirm that the symptom does not occur 13 ...

Page 17: ...or CE Symptom When installing the rail unit to the inner finisher 1 the frame of the finisher would be twisted if a downward force is applied to the area shown with the arrow while the finisher is faced upside down When a gap is created between the front end plate and the back end plate due to twist on the frame the craw 3 of the molded part 2 may come off Fig A is the normal state and Fig B is wh...

Page 18: ...mageRUNNER ADVANCE C5560F imageRUNNER ADVANCE C5560i 0211 0212 110A jam code caused by disengaged timing belt Buffer Pass Unit For CE Symptom Printing using the buffer pass unit may cause the following jam in the machine earlier than the following countermeasure cut in serial numbers in factory BUFFER PASS UNIT G1 0211 buffer pass inlet sensor PS1 stationary jam 0212 buffer pass outlet sensor PS2 ...

Page 19: ...d to the 30 T 40 T pulley 1 in 2 places Prepare 2 flanges and 2 E rings BUFFER PASS UNIT L1 The flange is attached to the 30 T 40 T pulley 1 in 1 place Prepare 1 flange and 1 E ring 1 Remove the E ring 1 at the back of the buffer pass unit 16 ...

Page 20: ...ming belt 2 3 Attach the flange 1 to the 30 T 40 T pulley In the case of the buffer pass unit G1 attach the flange to the 30 T 40 T pulley in 2 places in the steps above 4 Attach the parts by reversing the procedure from the step 2 17 ...

Page 21: ...lange 0 2 2 Old New XD9 0136 000 RING E 0 2 BUFFER PASS UNIT L1 No Part Number Description Q ty Fig No 1 Old N10 New FE8 8792 000 Flange 0 1 2 Old New XD9 0136 000 RING E 0 1 Countermeasure cut in serial numbers in factory Model Serial number BUFFER PASS UNIT G1 TMP80898 BUFFER PASS UNIT L1 WFE17009 18 ...

Page 22: ...rror in the Tray Auxiliary Guide Motor The tray auxiliary guides don t come off the Front Rear Tray Auxiliary Guide HP Sensors when the Tray Auxiliary Guide Motor has been driven for 1 second E583 8002 Error in the Tray Auxiliary Guide Motor The Front Rear Tray Auxiliary Guide HP Sensors don t detect the tray auxiliary guides when the Tray Auxiliary Guide Motor has been driven for 1 second Cause D...

Page 23: ...lowing the procedures below However in case of replacement by the new type lower delivery roller washer XD1 1106 235 is not necessary 1 Remove the stack tray 1 and the grate shaped lower guide 2 by referring to the Service Manual 2 If the bushing 2 on the rear side of the lower delivery roller 1 is detached from the supporting plate go to the step 3 If the bushing 2 is not detached go to the step ...

Page 24: ...ear tray auxiliary guide 3 for approx 10 mm and then tighten the 2 screws 1 8 Assemble the parts by reversing the step 1 9 Select the motor to check operation Service Mode Level1 SORTER FUNCTION MTR CHK enter 17 and press OK Reference After 17 is entered the tray auxiliary guide motor M109 is selected 10 Service Mode Level1 SORTER FUNCTION MTR ON press OK to drive the tray auxiliary guide motor M1...

Page 25: ... Countermeasure cut in serial number in factory Model Serial number Staple Finisher Y1 WEU02657 Booklet Finisher Y1 WEY00839 22 ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands