imageRUNNER ADVANCE C350iF/C250iF/C350P Series Service Guide
imageRUNNER ADVANCE C350iF/C250iF/C350P Series
Service Guide
July 2015
Revision 2
Page 51
I. Recommended System Engineer Requirements
An SE (System Engineer)
43
is recommended to work with Canon’s networked
devices, and should have the following basic job functions:
•
Systems integration (pre-sale and post-sale)
•
Installation
•
Education of customers and dealership personnel
•
Troubleshooting
To perform the above tasks successfully, it is crucial that the SE have strong
computer skills and working knowledge in the following areas (listed in order
of importance):
1. The major computer platforms (IBM-compatible and Macintosh)
2. Computer hardware (including cabling)
3. Computer software (including drivers)
4. Operating systems:
-
Windows 2000 Professional/Server/Advanced Server
-
Windows XP Professional/Home Edition (32 bit)
-
Windows XP Professional x64 (64 bit)
-
Windows Server 2003 (32 and 64 bit versions)
-
Windows Vista (32 bit)
-
Windows 7 or 8
-
Mac OS versions 10.1.5 and up (for PS/PCL), and versions
10.2.8 – 10.4.2 (for UFR II)
5. Network Operating Systems:
-
Novell NetWare 3.
x
, 4.
x
, 5.
x
, and 6.
x
-
Windows NT/2000/2003
-
Mac OS X
6. Protocols:
-
TCP/IP
-
IPX/SPX
-
NetBIOS
-
AppleTalk
7. Printing
8. Scanning
It is also important that the SE have computer skills and working knowledge
in the following areas:
•
Other computer platforms (mainframe and UNIX)
•
Networking
•
Basic electronics
43 An SE (System Engineer) is a professional title often used by hardware vendors for individuals who perform systems related
tasks, such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.
