Canon imageRUNNER ADVANCE C2020 Operating Manual Download Page 3 | Manualshive

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Preface

Thank you for purchasing the Canon imageRUNNER ADVANCE C2030/C2020. Please read this manual thoroughly before
operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. For information
on the detailed settings for the functions described in this manual, see the e-Manual. After reading this manual, store it in a safe
place for future reference.

How To Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be
observed for safety.

Indicates a warning concerning operations that may lead to death or injury to persons if not
performed correctly. To use the machine safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to persons if not performed
correctly. To use the machine safely, always pay attention to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items carefully to
operate the machine correctly, and avoid damage to the machine or property.

NOTE

Indicates a clarifi cation of an operation, or contains additional explanations for a procedure.
Reading these notes is highly recommended.

Indicates an operation that must not be performed. Read these items carefully, and make sure
not to perform the described operations.

Keys and Buttons Used in This Manual

The following symbols and key/button names are a few examples of how keys and buttons to be clicked or pressed are expressed in this
manual:

Touch Panel Display Keys: [Key Name]
Example: [Cancel]

[Close]

Control Panel Keys: Key Icon (Key Name)
Example:

(Start)

(Stop)

Buttons on Computer Operation Screens: [Button Name]

Example: [OK]

[Add]

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Summary of Contents for imageRUNNER ADVANCE C2020

Page 1: ...INGåTHISåPRODUCT FTERåYOUåFINISHåREADINGåTHISåGUIDE åSTOREåITåINåAåSAFEåPLACEåFORåFUTUREåREFERENCE å ENG Before Using This Machine Read this guide first 0LEASEåREADåTHISåGUIDEåBEFOREåOPERATINGåTHISåPRODUCT FTERåYOUåFINISHåREADINGåTHISåGUIDE åSTOREåITåINåAåSAFEåPLACEåFORåFUTUREåREFERENCE å ...

Page 2: ...f printer drivers PS PCL and UFR II Setup Guide Also included in the e Manual as a PDF file Describes the procedure to be performed and settings to be specified after installing the machine Basic Operation Guide Also included in the e Manual as a PDF file Describes basic and useful operations you can perform with the machine Describes the maintenance and troubleshooting procedures for the machine ...

Page 3: ...warnings Indicates a caution concerning operations that may lead to injury to persons if not performed correctly To use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property NOTE Indicates a clarification of an operatio...

Page 4: ...ating system Windows 2000 Microsoft Windows Server 2003 operating system Windows Server 2003 Microsoft Windows Server 2003 R2 operating system Windows Server 2003 R2 Microsoft Windows XP operating system Windows XP Microsoft Windows Vista operating system Windows Vista Microsoft Windows Server 2008 operating system Windows Server 2008 Microsoft Windows 7 operating system Windows 7 Microsoft Window...

Page 5: ... name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated The name PostScript also is used as a product trademark for Adobe Systems implementation of the PostScript language interpreter Except as otherwise stated any reference to a PostScript printing device PostScript display device or similar item refers to a printing ...

Page 6: ...demark for Adobe Systems implementation of the PostScript language interpreter Except as otherwise stated any reference to a PostScript printing device PostScript display device or similar item refers to a printing device display device or item respectively that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely co...

Page 7: ...that not only copies but various types of jobs are placed in a queue before being processed To avoid confusion when reading this manual the terms scanning printing and copying used throughout this manual are defined below When making a copy the process of scanning originals and printing copies may be described as separate functions Printing Copying Scanning Scanning an original to be copied or sca...

Page 8: ...r modifications you could be required to stop operation of the equipment If your equipment malfunctions please contact your local authorized Canon dealer from whom you purchased the equipment if under warranty or with whom you have a servicing contract If you are not sure who to contact and have both purchased and are using the equipment in the U S A please refer to the SUPPORT page on Canon U S A...

Page 9: ... without prior written consent of rights holders of the SOFTWARE 5 Notwithstanding the foregoing you may transfer the SOFTWARE only when a you assign to a transferee all of your rights to the PRODUCT and all rights and obligations under the conditions governing the SOFTWARE and PRODUCT and b such transferee agrees in writing to be bound by all these conditions 6 You may not decrypt decompile rever...

Page 10: ...TE OR FEDERAL LAWS The following applies in California USA only The battery included with your product contains Perchlorate Material and may require special handling See http www dtsc ca gov hazardouswaste perchlorate for details Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan print or otherwise reproduce certain documents and the use of such images ...

Page 11: ...es that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company The REN for this product is part of th...

Page 12: ... PBX Private Branch eXchange unit without Call Waiting can be used with your facsimile unit Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes which may cause a facsimile error C Power Requirements The power outlet should be a three prong grounded receptacle Single or Duplex It should be independent from copiers he...

Page 13: ...ne sert pas à alimenter un copieur un appareil de chauffage un climatiseur ou tout autre appareil électrique à thermostat L alimentation doit être de 115 volts et 15 ampères Pour faciliter l installation le jack CA11A doit être assez proche de la prise de courant Remarques Le présent matériel est conforme aux spécifications techniques applicables d Industrie Canada Avant d installer cet appareil l...

Page 14: ...d to describe the new generation of fax machines that use ITU T V 34 standard 33 6 Kbps modems Super G3 High Speed Fax machines allow transmission times of approximately 3 seconds per page which results in reduced telephone line charges Approximately 3 seconds per page fax transmission time based on CCITT ITU T No 1 Chart JBIG Standard Mode at 33 6 Kbps modem speed The PSTN Public Switched Telepho...

Page 15: ... A location exposed to direct sunlight A location subject to high temperatures A location near open flames Do not install the machine near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the machine it may result in a fire or electrical shock Do not place the following items on the machine If these items come into contact w...

Page 16: ... around the power plug you will be unable to unplug it in an emergency Handling Do not attempt to disassemble or modify the machine There are high temperature and high voltage components inside the machine which may result in a fire or electrical shock If the machine makes strange noises or gives off smoke heat or strange smells immediately turn OFF the main power switch and disconnect the power c...

Page 17: ...e may be hot Be careful when removing or aligning paper from the output tray Touching paper right after it is output may result in low temperature burns Do not place your hands hair clothing etc near the exit and feed rollers Even if the machine is not in operation your hands hair or clothing may get caught in the rollers which may result in personal injury or damage if the machine suddenly starts...

Page 18: ...machine If the label has been removed contact your local authorized Canon dealer If the laser beam escapes from the machine exposure may cause serious damage to your eyes Controlling adjusting or operating the machine in ways not mentioned in the manuals for this machine may cause dangerous radiation to escape from the machine IMPORTANT Turn OFF the control panel power switch for safety when the m...

Page 19: ...llow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Make sure that the power plug is firmly inserted into the power outlet after cleaning the machine Do not use t...

Page 20: ...on dealer When removing a used toner cartridge remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician Do not dismantle the toner cartridge as doing so may cause toner to fly out and enter your eyes or mouth If toner gets into your eyes...

Page 21: ...s a potential for contact with water or other liquid 2 Do not use the telephone equipment during an electrical storm as there may be a remote risk of electrical shock from lightning 3 Do not use the telephone equipment to report a gas leak in the vicinity of the leak Other Warnings For cardiac pacemaker users This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnorm...

Page 22: ...ine Be sure that the curtains do not block the machine s ventilation slots or louvers or interfere with the electrical cord or power supply Avoid poorly ventilated locations This machine generates a slight amount of ozone etc during normal use Although sensitivity to ozone etc may vary this amount is not harmful Ozone etc may be more noticeable during extended use or long production runs especiall...

Page 23: ...of the machine while the drawers or units within the machine are pulled out the machine may fall forward To prevent this from happening make sure that the machine s leveling feet are in place Select a Safe Power Supply Plug the machine into a 120 V AC outlet Make sure that the power supply for the machine is safe and has a steady voltage Do not connect other electrical equipment to the same power ...

Page 24: ...ler beforehand Do not attempt to move the machine yourself Provide Adequate Installation Space Provide enough space on each side of the machine for unrestricted operation When no option is attached 4 100 mm or more 34 7 8 884 mm 44 7 8 1 139 mm When the Inner Finisher C1 and Copy Tray J1 are attached 44 7 8 1 139 mm 10 250 mm or more 44 3 4 1 136 mm ...

Page 25: ...he machine can be disconnected whenever necessary Do not turn the main power switch OFF or open the front covers while the machine is in operation This may result in paper jams Do not use flammable sprays such as spray glue near the machine There is a danger of ignition This machine generates a slight amount of ozone etc during normal use Although sensitivity to ozone etc may vary this amount is n...

Page 26: ... Paper Information Quick Menu Information See e Manual Quick Menu Data relating to MEAP License files for MEAP applications See e Manual MEAP Data saved from MEAP applications 1 Instruction manuals for each MEAP application User authentication information registered for the Local Device Authentication system of SSO H Single Sign On H See e Manual MEAP 1 You may be able to back up data stored by ME...

Page 27: ... 3 12 11 10 9 Multi Purpose Tray 8 6 Waste Toner Container Waste toner accumulates here 13 Lower Right Cover of the Main Unit Open this cover when clearing a paper jam inside the main unit 7 5 Main Power Switch Press to the I side to turn the power ON 12 Paper Drawer 1 11 LAN Port Ethernet Port Use an Ethernet cable to connect the machine to a network 6 USB Port 5 Paper Drawer 2 10 Paper Drawer s ...

Page 28: ...uplexing unit to clear a paper jam Toner Replacement Cover Open this cover to replace the toner cartridge Toner Cartridge 5 4 3 2 1 Use the platen glass when scanning books thick originals thin originals transparencies etc When toner runs out pull out the toner cartridge and replace it with a new one Toner cartridges are sold separately not standard equipment Open this cover to clear a paper jam i...

Page 29: ...s that have been scanned from the original supply tray are output into the original output tray in the order that they are fed in the feeder Be careful not to get your fingers caught when using the feeder as this may result in personal injury IMPORTANT Be careful not to spill liquid or drop any foreign objects such as paper clips or staples into the feeder When using the platen glass to copy or sc...

Page 30: ...nction is shown on this display You can operate the machine by touching the screen Six function keys are displayed by default Press to set or cancel the Sleep mode For information on the Auto Sleep mode see Control Panel Power Switch Press to display the copy and print count totals on the touch panel display Use to adjust the brightness of the touch panel display Flashes or blinks green when the m...

Page 31: ...plains how to turn ON the main power IMPORTANT If you want to turn OFF the main power and then back ON again wait for at least 10 seconds after the main power indicator is turned OFF before turning ON the main power 1 Make sure that the power plug is firmly inserted into the power outlet Do not connect or disconnect the power cord with wet hands as this may result in electrical shock ...

Page 32: ...ed off Macintosh computer by USB cable the computer may turn on automatically when this machine does In this case disconnect the USB cable from the machine You may also be able to solve this problem by using a USB hub between the machine and the Macintosh If you are using Department ID Management with the Card Reader C1 see e Manual Optional Products Software If you are using Department ID Managem...

Page 33: ...3 side 1 Open the main power switch cover 2 Press the main power switch to the side 3 Close the main power switch cover IMPORTANT Do not turn the main power OFF if the Fax Board is installed Sending or receiving I fax or fax documents cannot be done when the main power is turned OFF The machine may take some time to completely shutdown Do not unplug the power cord until the main power indicator of...

Page 34: ... 17 lb bond to 80 lb cover 64 to 220 g m2 Type Thin 16 to 17 lb bond 60 to 64 g m2 Plain 1 18 to 21 lb bond 65 to 82 g m2 Plain 2 22 to 26 lb bond 83 to 99 g m2 Plain 3 27 to 28 lb bond 100 to 105 g m2 Recycled Color Pre Punched Bond Heavy 1 29 to 32 lb bond 106 to 120 g m2 Heavy 2 33 lb bond to 60 lb cover 121 to 163 g m2 Heavy 3 61 to 80 lb cover 164 to 220 g m2 Tracing Coated Labels Transparenc...

Page 35: ...MT 11 x 17 1 4 00 Copy Ratio 25 to 400 in 1 increment Paper Feeding System Capacity Paper Drawers Paper Drawer 1 270 sheets 17 lb bond 64 g m2 250 sheets 20 lb bond 80 g m2 Paper Drawer 2 680 sheets 17 lb bond 64 g m2 550 sheets 20 lb bond 80 g m2 Multi Purpose Tray 100 sheets 20 lb bond 80 g m2 Multiple Copies 1 to 999 sheets Power Source 120 127V AC 60Hz 7 5A Power Consumption Maximum Power Cons...

Page 36: ... lb 7 9 kg Cassette Feeding Unit AF1 Item Specifications Paper Sizes 11 x 17 LGL LTR LTRR STMTR 12 x 18 EXEC and Custom size 5 1 2 x 7 1 8 to 12 x 15 3 8 140 mm x 182 mm to 304 mm x 457 mm Paper Drawers Capacity 550 sheets x 2 cassettes 20 lb bond 80 g m2 680 sheets x 2 cassettes 17 lb bond 64 g m2 Power Source Maximum Power Consumption From the main unit Approximately 30 W Dimensions H x W x D 9 ...

Page 37: ... x 17 11 16 11 x 17 LGL and LTRR 500 sheets or 2 1 2 62 5 mm in height Collate Offset Group Offset mode LTR 750 sheets or 3 3 4 94 mm in height 11 x 17 LGL and LTRR 350 sheets or 1 3 4 44 mm in height Staple mode LTR 30 sets or 3 3 4 94 mm in height 11 x 17 LGL LTRR 30 sets or 1 3 4 44 mm in height No Collating Collate Group mode with different paper sizes 350 sheets or 1 3 4 44 mm in height Stapl...

Page 38: ...2 33 lb bond to 60 lb cover 121 to 163 g m2 Heavy 3 61 to 80 lb cover 164 to 220 g m2 Power Source Maximum Power Consumption From the main unit Approximately 48 W Dimensions H x W x D 10 1 4 x 27 1 2 x 21 1 4 260 mm x 700 mm x 540 mm when the auxiliary tray is extended Weight Approximately 31 lb 14 0 kg when the optional Inner Finisher Additional Tray A1 is attached Installation Space Including th...

Page 39: ...TRR STMT STMTR EXEC Custom size 3 7 8 x 5 1 2 to 12 5 8 x 18 99 mm x 140 mm to 320 mm x 457 mm and Envelopes 100 sheets 20 lb bond 80 g m2 Dimensions H x W x D 3 x 16 3 4 x 16 76 mm x 426 mm x 407 mm Weight Approximately 1 lb 574 g Installation Space Including the Main Unit W x D 33 1 4 x 26 3 4 846 mm x 680 mm when the multi purpose tray is extended Copy Tray J1 Item Specifications Paper Size Wei...

Page 40: ...8 pels 2 mm x 7 7 line mm Super Fine 8 pels 2 mm x 15 4 line mm Ultra Fine 16 pels 2 mm x 15 4 line mm Transmission Speed Super G3 33 6 kbps G3 14 4 kbps Compression Method MH MR MMR JBIG Transmission Type Super G3 G3 Sending Original Sizes 11 x 17 to STMT Receiving Paper Sizes 11 x 17 to STMT Transmission Times JBIG Approximately 2 6 seconds Auto Dial Function Address Book 1 800 destinations incl...

Page 41: ...ture 1 PDF files optimized for Web viewing E Mail and I Fax Features Item Specifications Communication Protocol SMTP POP3 I Fax Communication Mode Simple Full Resolution For Sending E mail 100 x 100 dpi 150 x 150 dpi 200 x 100 dpi 200 x 200 dpi 200 x 400 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi For Sending I Fax Black and White 200 x 100 dpi 200 x 200 dpi 200 x 400 dpi 1 300 x 300 dpi 1 400 x...

Page 42: ...PServer NDS PServer RPrinter NPrinter SMB CIFS Frame type Ethernet II Print application SMB AppleTalk Frame type Ethernet SNAP Print application PAP Printer Access Protocol Printer Settings Software Specifications Command Language PCL5e PCL6 PostScript 3 Resident Fonts PCL 93 Scalable fonts 2 OCR fonts and 10 Bitmap fonts PS 138 Scalable fonts Printable Area PCL5e PCL6 Reduced to 1 6 4 23 mm from ...

Page 43: ...RRANTY OF ANY KIND BY CANON PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE SUPPLIER S END USER AGREEMENT CANON RECOMMENDS THAT DATA STORED ON THE PRODUCT S HARD DISK DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF FAILURE OR OTHER MALFUNCTION OF THE HARD DISK DRIVE THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS EXPRESS...

Page 44: ...MS OF imageWARE REMOTE SERVICE å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å å åå å å å å ...

Page 45: ...by you for the Canon Seller to establish and perform during the period of provision of Service HTTPS HTTP communications using your internet and internal network bandwidth for transmissions to and from the CDS Server iv authorization by you for the Product itself or a Canon serviceperson to download or update firmware and purchased MEAP application software data for internet based activation of op...

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