Canon
imagePROGRAF TM-Series Service Guide
imagePROGRAF TM-Series Service Guide
June 2021
Revision 4
Page 18
C.
Certification
The successful completion of the Online Training Course(s) and passing of the
final assessment exam are required to sell this product.
1. imagePROGRAF TM-Series
•
imagePROGRAF TM-305
•
imagePROGRAF TM-300
•
imagePROGRAF TM-200
2. imagePROGRAF MFP Z36
•
imagePROGRAF TM-305 MFP Z36
•
imagePROGRAF TM-300 MFP Z36
3. imagePROGRAF MFP Lei
•
imagePROGRAF TM-300 MFP L36ei
•
imagePROGRAF TM-200 MFP L24ei
D.
Who Should Attend
It is required that any technician responsible for installing, servicing, or
supporting the imagePROGRAF TM-Series successfully complete the online
training course and pass the final assessment exam.
Note:
Our current support policy dictates that only those technicians who have
completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our TSC (Technical Support
Center). Self-service support (software downloads, knowledgebase articles,
support forums, technical publications) are available for technicians through
Canon USA’s
(Refer to the Technical Support
section on the e-Support Center website for entitlement details.)
E.
Online Training Course
The online courses are located in the e-Learning center on the Canon USA
. Certification maps on the e-Support Center website
provide easy access to the training. The online courses can be conducted at
any authorized servicer facility that is suitable for online student learning.
F.
Course Equipment
•
Windows workstation (Windows 7 or higher)
•
Microsoft Internet Explorer v11.0 or higher
•
Applicable accessories (hardware and software)
Summary of Contents for imagePROGRAF TM Series
Page 1: ...Canon Service Guide ...
