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Canon imagePROGRAF PRO-2000, Online Manual

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Canon imagePROGRAF PRO-2000 Online Manual Download Page 296

Firewall

A firewall is a function of the security software installed in the computer or operation system for computer,
and is a system that is designed to prevent unauthorized access to a network.

Precautions When Firewall Function is Enabled

• A firewall function may limit communications between a printer and a computer. This may disable

printer setup and communications.

• During the printer setup, you may be prompted to enable or disable communications, depending on

the firewall function of the security software or operation system. If so, choose to enable
communications.

• When using IJ Network Device Setup Utility, you may be prompted to enable or disable

communications, depending on the firewall function of the security software. If so, choose to enable
communications.

• If you cannot set up the printer, temporarily disable the firewall function of the security software or

operation system.

Important

• If you disabled the firewall function, disconnect your network from the Internet.

• Some applications (like the network configuration software) override firewall settings. Check the

application's settings beforehand.

• If the printer you use is set to 

Get IP address automatically

, the IP address changes every time the

printer connects to the network. This may disable printer setup and communications, depending on
the firewall settings. In this case, either change the firewall settings or assign a fixed IP address to the
printer. An IP address can be set using IJ Network Device Setup Utility.

Performing/Changing Wired LAN Settings
Performing/Changing Wireless LAN Settings

When assigning a fixed IP address to the printer, you will need to specify an IP address with which the
computer can communicate.

Note

• For the operation system firewall settings or the security software firewall settings, refer to the

instruction manual of the computer or software, or contact its manufacturer.

296

Summary of Contents for imagePROGRAF PRO-2000

Page 1: ...l Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing Options Windows Software Mac OS Software Managing Print Jobs Troubleshooting List of Support Code for Error English ...

Page 2: ...47 Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type 48 Updating paper information 49 Handling rolls 50 Loading Rolls on the Roll Holder 51 Loading the Upper Roll on the Printer 54 Loading the Lower Roll on the Roll Unit Option 59 Changing the Type of Paper 64 Specifying the Paper Length 67 Removing the Upper Roll from the Printer 68 Removing the Lower Roll...

Page 3: ... Paper from the Roll Unit 130 Changing Settings from Operation Panel Web Browser 134 Operations and Touch Screen 135 Operation Panel 136 Touch Screen 138 Checking Instructions During Printer Operations 141 Changing Settings from Operation Panel 143 Printer Menu Operations 144 Menu Operations 145 Menu Structure 150 Changing Settings from Operation Panel 163 Setting Items on Operation Panel 165 Job ...

Page 4: ...ing Printer s Root Certificate to Web Browser 201 Setting Mail Server 205 Receiving Printer Status by E mail 207 Printer Parts 209 Printer Parts 210 Front 211 Back 213 Top Cover Inside 214 Carriage 215 Ink Tank Cover Inside 216 Hard Disk 217 Printer Hard Disk Operations 218 Checking Free Hard Disk Space 219 Erasing Data on Printer s Hard Disk 220 Optional accessories 221 Roll Holder Set 222 Stand ...

Page 5: ...tializing Network Settings 268 Changing Administrator Password 269 Setting Criteria for Printer Search Searching Specific Printer 270 If WEP Details Screen Appears 272 If WPA WPA2 Details Screen Appears 273 Checking Network Status 274 Checking Wireless Network Status 275 Displaying Computer Network Information 276 Displaying Printer Network Information 277 Checking Connection Status between Printe...

Page 6: ...usting Feed Amount 315 Selecting Feed Amount Adjustment Method 316 Automatic Banding Adjustment 317 Manual Banding Adjustment 319 Fine Tuning Paper Feed Amount 321 Adjusting Line Length 322 Adjusting Vacuum Strength 324 Color Management 325 Color Calibration 326 Managing Colors 327 Performing Color Calibration 329 Adjustment Types of Color Calibration 332 Maintenance and Consumables 335 Ink Tanks ...

Page 7: ...k Pattern 387 Cleaning the Printer 389 Cleaning the Printer Exterior 390 Cleaning Inside the Top Cover 392 Cleaning the Roll Unit 395 Other Maintenance 396 Preparing to Transfer the Printer 397 Reinstalling the Printer 403 Specifications 408 Printer Specifications 409 Specifications 410 Print Area 415 Safety 417 Safety Precautions 418 Regulatory Information 419 WEEE EU EEA 421 Basic Printing Workf...

Page 8: ...rinting by Automatically Switching Upper level and Lower level Roll Papers 471 How to Switch Paper Rolls 477 Reflect Roll Unit Settings in the Printer Driver 482 Printing Photos and Business Documents 483 Printing By Setting Print Purpose 484 Edit in PosterArtist and print 487 Changing the Print Quality and Correcting Image Data 489 Adjusting Color Balance 490 Setting the Print Quality Level Custo...

Page 9: ...t in Center of Paper 553 Printing by Saving Roll Paper 556 Saving Roll Paper by Rotating Document 90 Degrees 557 Saving Roll Paper by Eliminating Upper and Lower Margins on Document 560 Switching the Paper Source to Match the Purpose 563 Displaying the Print Results before Printing 565 Other Convenient Settings 566 Stamp Printing 567 Registering a Stamp 568 Setting a Page Size and Orientation 571 ...

Page 10: ...Tab Description 618 Layout Tab Description 623 Favorites Tab Description 629 Maintenance Tab Description 631 Device Settings Tab Description 633 Canon IJ Status Monitor Description 635 Updating the Printer Driver 638 Obtaining the Latest Printer Driver 639 Deleting the Unnecessary Printer Driver 640 Before Installing the Printer Driver 641 Installing the Printer Driver 642 Mac OS Software 643 Mana...

Page 11: ... cutting 692 I want to configure so that the roll is cut automatically after waiting for the ink to dry 693 I want to print borderless without a border 694 I want to know the paper types that can be used in this printer 695 The paper type that I want to print is not displayed on the Touch Screen 696 What type of function is color calibration 697 Can I perform duplex printing 698 I want to perform ...

Page 12: ...ed colors are inaccurate 737 Banding in different colors occurs 739 Colors in printed images are uneven 741 Image edges are blurred or white banding occurs 743 The contrast becomes uneven during printing 744 The length of printed images is inaccurate in the feeding direction 745 Images are printed crooked 746 Documents are printed in monochrome 747 Line thickness is not uniform 748 Lines or colors...

Page 13: ...69 The printer consumes a lot of ink 770 Printed pages are not collected cleanly in the basket 771 When Trim edge first is set the trimmed paper is drawn into the roll unit 772 Ink Level Detection 773 List of Support Code for Error 774 1005 776 100A 777 100B 778 100E 779 100F 780 1012 781 1018 782 1019 783 1021 784 1022 785 1023 786 1024 787 1025 789 1051 790 1052 791 1054 792 1055 793 1056 794 10...

Page 14: ...17 804 1318 805 1322 806 1323 807 1324 808 1325 809 1401 810 1403 811 1408 812 1409 813 140A 814 140B 815 140C 816 140F 817 1477 818 1478 819 1480 820 1481 821 1485 822 1492 823 1494 824 1495 825 1500 826 1551 827 1552 828 1570 829 1571 830 1660 831 ...

Page 15: ...31 837 1752 838 1753 839 1756 840 1757 841 1875 842 2001 843 2002 844 2130 845 2131 846 2132 847 3000 848 3001 849 3101 850 3200 851 3201 852 3250 853 3306 854 3311 855 3312 856 3313 857 3314 858 3315 859 3316 860 3317 861 3330 862 3331 863 3332 864 ...

Page 16: ...41 870 3350 871 3351 872 3352 873 3414 874 3415 875 3416 876 3417 877 3418 878 3419 879 3420 880 3421 881 3422 882 3423 883 3424 884 4107 885 4111 886 4112 887 4113 888 4114 889 4115 890 4116 891 4117 892 4118 893 4119 894 4120 895 4121 896 4801 897 ...

Page 17: ...11 903 4913 904 4920 905 4922 907 4924 908 4925 909 4926 910 4927 911 4931 912 4932 913 4933 914 4934 915 4935 916 4950 917 4951 918 4952 919 4953 920 4954 921 4955 922 4956 923 4957 924 4959 925 5106 926 5200 927 5A60 928 5A61 929 5B16 930 5B20 931 ...

Page 18: ...20 937 6900 938 6901 939 6902 940 6910 941 6911 942 6920 943 6921 944 6930 945 6931 946 6932 947 6933 948 6940 949 6941 950 6942 951 6943 952 6944 953 6945 954 6946 955 7001 956 7003 957 7004 958 7050 959 7051 960 7052 961 8200 962 9000 963 9110 964 ...

Page 19: ...B20A 965 B510 966 ...

Page 20: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 21: ...countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the fol...

Page 22: ...vided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bin...

Page 23: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 24: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 25: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 26: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 27: ...OWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in ...

Page 28: ...d or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WA...

Page 29: ...stribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the document...

Page 30: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 31: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 32: ... Connecting Device to Printer Directly via Wireless LAN Direct Connection Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Managing Printer Status Using Device Management Console 32 ...

Page 33: ...nter supports direct connection in which you can connect to the printer wirelessly from devices e g smartphone or tablet without a wireless router Switch to direct connection to print wirelessly Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 33 ...

Page 34: ... click After installing utilities compatible with Quick Utility Toolbox they will be added to this menu The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks Refer to the following for details Quick Utility Toolbox Guide Windows Quick Utility Toolbox Guide Mac OS 34 ...

Page 35: ...out a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device e g smartphone or tablet One method is to connect using a wireless router and the other method is to connect without using a wireless router The two connection methods cannot be used at the same time 35 ...

Page 36: ...the device to the printer using the wireless router Connection without Using a Wireless Router Connect the printer and a device without using a wireless router Connect the device and the printer directly using the printer s direct connection If you connect a device connected to the Internet via a wireless router to the printer that is in the direct connection the connection between the device and ...

Page 37: ...n Connect the printer and a hub or router with an Ethernet cable Prepare an Ethernet cable USB Connection Connect the printer and a computer with a USB cable Prepare a USB cable Restrictions Appears in a new window 37 ...

Page 38: ...e printer Use Device Management Console to Check the status of a printer connected via a network or USB E mail the administrator in case of a printer warning or error Identify the color calibration status or perform color calibration Refer to the following for details Device Management Console Guide Windows Device Management Console Guide Mac OS 38 ...

Page 39: ...Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Clearing Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specif...

Page 40: ...tarting Point Removing Sheets Clearing a Jammed Sheet Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit Media Configuration Tool Guide 40 ...

Page 41: ...Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 41 ...

Page 42: ... on using paper not included in the Paper Information List see Using Paper Other Than Genuine Paper and feed confirmed Paper Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website To use newly released paper register the latest paper information on the printer with the Media Configuration Tool See Updating paper information Important Ev...

Page 43: ...Roll 355 6mm Recommended 329 0 mm 12 95 in A3 Roll 329 0mm Possible 2 300 0 mm 11 81 in 300mm Roll 300 0mm Possible 2 297 0 mm 11 69 in ISO A3 A4 Roll 297 0mm Possible 2 257 0 mm 10 12 in JIS B4 Roll 257 0mm Possible 2 254 0 mm 10 00 in 10 in Roll 254 0mm Recommended 203 2 mm 8 00 in 8 in Roll 203 2mm Possible 2 1 For details on media types that can be used for borderless printing see Paper Inform...

Page 44: ...431 8 mm 11 00 17 00 in 13 x19 Super B 330 2 482 6 mm 13 00 19 00 in Letter 8 5 x11 215 9 279 4 mm 8 50 11 00 in Legal 8 5 x14 215 9 355 6 mm 8 50 14 00 in 24 x36 ARCH D 609 6 914 4 mm 24 00 36 00 in 18 x24 ARCH C 457 2 609 6 mm 18 00 24 00 in 12 x18 ARCH B 304 8 457 2 mm 12 00 18 00 in 9 x12 ARCH A 228 6 304 8 mm 9 00 12 00 in DIN C2 458 0 648 0 mm 18 03 25 51 in DIN C3 324 0 458 0 mm 12 76 18 03...

Page 45: ... 13 x22 329 0 558 0 mm 12 95 21 97 in Poster 300x900mm 300 0 900 0 mm 11 81 35 43 in Custom Paper Size 8 00 8 00 in 203 2 203 2 mm to 24 02 70 87 in 610 0 1800 0 mm Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size Mac OS Borderless printing is not supported on sheets 45 ...

Page 46: ... For Canon genuine paper feed confirmed paper see Paper Information List After loading the paper in the printer select the media type in the control panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the paper you are using Printing Using Existing Settings You can print easily by selecting fr...

Page 47: ...per settings Note For an overview of the media types see Types of Paper For instructions on selecting the media type with the control panel see Types of Paper For instructions on selecting the media type with the printer driver see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Window Mac OS Choosing General Purpose Paper Settings These settings anticip...

Page 48: ...anel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS Important For details on how to select the added media type in the control panel see Changing the Type of Paper You can select the media type to be used in printing from Media Type in the Main sheet Windows or Quality Media Mac OS in the prin...

Page 49: ...edure for applying the Media Information File refer to the following Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A computer connected to the Internet is required to download the Media Information File 49 ...

Page 50: ... Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Roll Holder Set Automatically Switch Rolls ...

Page 51: ...ing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll Align the edges of the paper on both ends of the ro...

Page 52: ...t in the paper being sent askew 2 If using 3 inch core paper align 3 Inch Paper Core Attachment tabs A with Roll Holder holes B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of roll Insert firmly until roll paper touches flange A of Roll Holder 52 ...

Page 53: ...per attach 3 Inch Paper Core Attachment to holder stopper Align the tabs A of the attachment with the holes B of the holder stopper and insert firmly 5 Insert holder stopper from left into Roll Holder as shown and while holding in position B push firmly until holder stopper flange A touches roll paper Lift holder stopper lever C from shaft to lock 53 ...

Page 54: ...ribed here See Loading the Lower Roll on the Roll Unit Option 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Load paper or Replace paper check message that appears and then tap Yes Note If any cut sheet has been fed or roll paper that will not be used has been fed from Roll 1 Upper a message is shown req...

Page 55: ... when loading the roll paper Important If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel remove the tape or paper band before loading the roll paper into the roll holder slot If you load the paper into the roll holder slot with the leading edge secured only part of the roll paper is fed to the paper feed slot resulting in damage to the roll pape...

Page 56: ... affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and not feed well In this case you must feed...

Page 57: ...appears on the touch screen Operate the touch screen and select the media type to be used Not prin ted Enable Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper Not prin ted A menu for selection of the media type and length is shown on the touch screen Operate the touch screen sel...

Page 58: ...iver and the media type loaded on the printer match Note For details on media types that you can select see Paper Information List Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality See Automatic Adjustment to Straighten Lines and Colors 58 ...

Page 59: ...s Printing or Trim Edge First when loading the paper In this case change the basket position and then print See Example Basket Configurations 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Load paper or Replace paper check message that appears and then tap Yes Note If any cut sheet has been fed or roll p...

Page 60: ...l holder shaft with roll holder slot left and right guide grooves B and load Caution Be careful not to drop the roll and hurt yourself when loading it Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves B when loading the roll paper 60 ...

Page 61: ...e paper into the roll holder slot with the leading edge secured only part of the roll paper is fed to the paper feed slot resulting in damage to the roll paper Note For the procedure for attaching the roll paper to the Roll Holder see Loading Rolls on the Roll Holder 6 Change Roll Holder Lock switch on roll unit to locked position 7 Change feed flap switch on top of roll unit to feed icon position...

Page 62: ...ot This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and not feed well In this case yo...

Page 63: ... need to specify the type and length of the paper Not printed A menu for selecting the media type and length appears on the touch screen After tapping the media type loaded enter the length of the pa per loaded on the touch screen Important Cut the edge of the roll using the Cut paper function if the edge is creased or soiled See Specifying the Cutting Method for Rolls When selecting the media typ...

Page 64: ...the margins and the size of printed images may vary depending on the type of paper used If margins and the size of images are not as you expected adjust the paper feed amount See Adjusting Feed Amount Rolls and sheets have different printing areas and sheets having a larger bottom margin than rolls See Print Area Changing the Type of Paper Note When you load roll paper a menu for selecting the med...

Page 65: ...fault settings Plain Paper is selected for the media type When the release lever is operated the settings automatically return to the last selected media type Using the Same Type of Paper Regularly Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later 1 Tap Device settings on Home screen of touch screen Note If the Home...

Page 66: ...type setting is updated to match the type of paper specified by the print job If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Enable in the operation panel menu the media type setting is updated to match the media type specified by the barcode To change the media type setting see Changing the Type of Paper 66 ...

Page 67: ...ft 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap paper feed slot where paper whose length you want to change is loaded 3 Tap Paper settings 4 Tap Length 5 Enter roll paper length Specify the roll length as follows 1 Tap the gray numerical input field 2 Tap the keypad appearing on the touch screen enter the roll pa...

Page 68: ...en of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Remove paper 4 Tap Yes The roll is rewound Important If Manage remaining roll amount is set to Enable in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll paper l...

Page 69: ...rection of the arrow to rewind the roll 7 Hold Roll Holder by its flanges A and remove from roll holder slot Note For instructions on removing the Roll Holder from rolls see Removing Rolls From the Roll Holder 8 Lower output guide and close top cover 69 ...

Page 70: ...Note To load new paper in the printer at this point see Loading the Upper Roll on the Printer Clean inside the top cover before loading paper See Cleaning Inside the Top Cover 70 ...

Page 71: ... If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Remove paper 4 Check touch screen message and tap Yes The roll is rewound Important If Manage remaining roll amount is set to Enable in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll...

Page 72: ...6 Change Roll Holder Lock switch on roll unit to release position 7 Hold roll holder by its flanges A and remove from roll holder slot 72 ...

Page 73: ...Note For instruction on removing the roll paper from the roll holder see Removing Rolls From the Roll Holder To load new paper in the printer at this point see Loading the Upper Roll on the Printer 73 ...

Page 74: ...r A toward shaft to release lock and while holding in position B remove holder stopper from roll holder 2 Remove roll holder from roll paper 3 To remove 3 Inch Paper Core Attachment press tabs A inward and remove attachment roll holder Side holder stopper Side 74 ...

Page 75: ...oll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality when you use it again 75 ...

Page 76: ...ome button 2 Tap or area 3 Tap Feed cut 4 Tap or touch Advance and Rewind to move roll paper forward or back Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inches 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any more appears on the touch screen release the key 5 Tap OK when you have determined position of roll pa...

Page 77: ...h a printed barcode the media type and remaining amount are automatically detected after the roll paper is loaded The barcode will be cut off after it has been read Important If the barcode on the roll paper is not detected enter the media type and length on the touch screen Follow the steps below when setting Manage remaining roll amount to Enable 1 Tap Device settings on Home screen of touch scr...

Page 78: ...ched or soiled or the paper surface may rub when the paper falls and the surface may become soiled To wait for the ink to dry without allowing printed materials to fall after printing set Cutting mode on the printer menu to Eject cut See Specifying the Cutting Method for Rolls The settings can also be made from the touch screen on the printer From Paper settings select Paper settings Advanced and ...

Page 79: ...box displayed next select the desired values from the lists for Between Pages and Between Scans in Drying Time and then click OK See Main Tab Description Mac OS 1 Choose Print in the application menu 2 Select Paper Detailed Settings panel 79 ...

Page 80: ...3 Select desired values from lists for Dry Time Between Pages and Dry Time Between Scans See Paper Detailed Settings 80 ...

Page 81: ... tap Cut paper and cut the roll paper on the cutter blade Eject cut Yes Manual when using media that cannot be cut with the cut ter blade Select this if the paper cannot be cut on the cutter blade Cut each page from the roll using scissors For continuous printing if you will cut each page later select Automatic Cutting Yes or select Print Cut Guideline User cut No Yes Print Cut Guideline Paper cut...

Page 82: ...ments after ejection have two people support the documents If the paper drops printed documents may be damaged Do not lift the paper when holding printed documents before cutting If the paper rises it may affect the printing quality or cause rough cut edges Note Once the following step has been performed the procedure can be started from step 7 the next time Printing the second and subsequent time...

Page 83: ...t cutting 8 While holding printed document to prevent it from dropping tap Cut paper to cut roll paper Manual when using media that cannot be cut with the cutter blade Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display area o...

Page 84: ...p Advanced 5 Tap Cutting mode 6 Tap User cut 7 When Do you want to set to detect the leading edge of the paper is displayed select Detect recommended 8 Print the job The printer stops advancing the paper after printing 9 Tap Advance paper Roll paper is fed to the specified cut position and then automatically stopped 10 Cut the roll paper manually with scissors or the like 84 ...

Page 85: ...ding edge rubs the printhead Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display area on Home screen of touch screen 85 ...

Page 86: ...tion of paper leading edge to Do not detect a margin of about 10 cm is created at the paper leading edge when printing starts When the detection of paper leading edge is set to Do not detect printing will start at the position at which the roll was set for the first printing after replacing a roll Thus the margin of the paper leading edge will enlarge See Loading the Upper Roll on the Printer 8 Ta...

Page 87: ...d to the specified cut position and then automatically stopped 13 Cut the roll paper manually with scissors or the like 14 Tap OK After the roll is rewound it stops automatically Paper cutting to have the roll cut at your specified position 1 Tap paper settings display area on Home screen of touch screen 87 ...

Page 88: ...e button 2 Tap paper feed slot where roll paper you want to cut is loaded 3 Tap Feed cut 4 Tap or touch Advance or Rewind to feed roll paper to desired cutting position 5 Tap Cut paper 6 Tap Yes After the roll paper is cut it is rewound automatically 88 ...

Page 89: ...gth For the leading edge precut length see Paper Information List Auto specified length Specify the amount to cut from the leading edge of paper on the touch screen The amount to cut from the leading edge can be specified in the range of lengths that appear on the touch screen The range of lengths differs according to the media type Note The amount to cut from the leading edge of paper cannot be s...

Page 90: ... Home screen does not appear tap the Home button 2 Tap or 3 Tap Paper settings 4 Tap Advanced 5 Tap Trim edge first 6 Tap desired Trim edge first settings This setting takes effect the next time you load a roll 90 ...

Page 91: ...ng to the media type Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cut properly the paper may jam Borderless printing is not available when Cut dust reduction is set to ON When performing borderless printing set Cut dust reduction to OFF Follow these steps to set Cut dust reduction to ON 1 Tap paper settings display are...

Page 92: ...6 Tap ON 92 ...

Page 93: ...ll 2 on the roll unit and print on while automatically changing between Roll 1 and Roll 2 depending on the print job For details on how to switch between Roll 1 and Roll 2 see How to Switch Paper Rolls Windows or How to Switch Paper Rolls Mac OS Important If Paper retention setting is set to Release automatic switching of roll paper cannot be used 93 ...

Page 94: ...Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet 94 ...

Page 95: ...guide is soiled If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover Store unused paper in the original package away from high temperature humidity and direct sunlight 1 Select sheets as the paper source If a print job was received Sheets are automatically selected and the media type and size specified by the print job are shown on the touch screen Tap O...

Page 96: ... or Ink Tube Stabilizer C Touching these parts may damage them 3 Place cut sheet with the print side up insert in portrait orientation between platen A and paper retainer B and align paper s far edge using the following steps 1 Load while aligning with right side paper alignment line C 2 Align far edge of inserted sheet with leading edge of paper alignment line D as shown 96 ...

Page 97: ...e right edge with the right side paper alignment line B You can adjust the vacuum strength holding the paper against the platen when the release lever is up If it is difficult to load the paper tap Suction on the touch screen and adjust the vacuum strength You can adjust the vacuum strength to 5 levels However even if you increase the suction it may not be sufficient to hold some types of paper ag...

Page 98: ...g a sheet during this time pull the sheet away and reinsert it to start the suction again 4 Lower release lever and close top cover If a print job was received Tap OK to feed the paper and begin printing If no print job was received A menu for selecting the media type appears Select the media type loaded and tap OK The printer now starts feeding the paper Note For details on media types that you c...

Page 99: ...ced 5 Select Detect paper width and tap Disable Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable 1 If you did not send a print job in advance a menu for selection of the type of paper is displayed Tap media type loaded Note If a print job was received before the ...

Page 100: ...and check position where paper is loaded To start printing from the current position close the top cover To reposition the paper lift the release lever 4 Load paper keeping right edge of paper aligned with extended line of paper alignment line A on right side of printer and position from which to start printing aligned with groove B at far end of platen 100 ...

Page 101: ...5 Lower release lever and close top cover 6 When screen for selecting paper size appears select size of paper loaded 101 ...

Page 102: ...area on Home screen of touch screen Note If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Remove paper 4 Check touch screen message and tap Yes 5 When instructions for removing sheet appear on touch screen lift release lever while holding sheet and remove sheet 102 ...

Page 103: ...6 Lower release lever 103 ...

Page 104: ...Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket 104 ...

Page 105: ... lower it and store alongside of the stand See Storing the Basket C Basket A cloth tray that catches ejected documents D White Tag Marks indicating basket attachment orientation E Basket Rewind Button Press this button when rewinding the basket after it has been wound on the basket rod tag side F Basket Rod cord side Secures the cloth basket on the rod holder G Rod Holder Retains the basket rod co...

Page 106: ...of the basket rod tag side and then make the change If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag side into oval holes on the tip of the basket arm When moving the printer remove the basket Do not apply excessive force to the basket Doing so may damage the basket If the cloth part of the basket becomes dirty wipe of...

Page 107: ...tant If you are changing the angle of the basket arm make sure the thick part of the basket arm is pulled out as far as possible When changing the angle of the basket arm hold the thick part of the left right basket arm and adjust them Changing Attachment Position of basket You can attach the basket rod cord side to the stand s rod holder or the front of the printer To attach hang both sides of th...

Page 108: ...u can adjust the basket length by rotating the basket rod tag side To shorten rotate the basket rod tag side in the direction of the arrow to wind the basket To lengthen rotate the basket rod tag side in the opposite direction of the arrow while pressing the basket rewind button A on the right end of the basket rod tag side You can return the wound basket to its original position 108 ...

Page 109: ...switching the basket position see Using the Basket Important If replacing the roll paper or using the roll unit as a take up device you must store the basket For instructions on storing the basket see Storing the Basket If the printed materials collected are damaged or folded select Eject cut in Cutting mode or use the basket in a different position See Specifying the Cutting Method for Rolls Note...

Page 110: ...he basket in the following positions when using the roll unit as a feed device This position is useful also when rewinding printed roll paper by hand Move the basket rod cord side to the upper of the two pairs of attachment locations on the front of the printer and extend the basket arm as far as possible at the angle shown to achieve this position You can adjust the basket length so that it is ea...

Page 111: ... damaged if the paper is curled or bent Depending on the paper the paper may be caught between the output guide and the basket when being ejected In this case fix the paper that is caught If the paper is caught printed documents may be damaged Stacking Printed Materials Position 4 You can use the basket in following positions when you want to stack printed materials Move the basket rod cord side t...

Page 112: ...mount Moving Printed Materials to Next Work Area Immediately Position 5 You can use the basket in the following position when moving the printed materials to the next work area immediately Move the basket rod cord side to the upper of the two pairs of attachment locations on the front of the printer extend the basket arm as far as possible in the angle shown Next adjust the length so that the bask...

Page 113: ...nd rewind the basket If it is not released and rewound the change may not be performed smoothly or the basket may be damaged See Using the Basket If you are changing the angle of the basket arm make sure the thick part of the basket arm is pulled out as far as possible If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag s...

Page 114: ...114 ...

Page 115: ...Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit 115 ...

Page 116: ...he paper F Rewind Button You can rotate the roll unit the desired amount as long as winding is not in progress When the winding direction is set to inward winding the unit rewinds the paper when it is set to outward winding the unit takes up the paper G Auto Take up Pause Button Pauses and resumes the taking up of paper H Inward Outward Winding Changeover Switch Changes the winding direction when ...

Page 117: ...Change the feed flap position depending on the roll unit mode M Roll Holder Load the roll on this holder N Holder Stopper This part secures the roll paper on the Roll Holder 117 ...

Page 118: ... additional roll for a total of two rolls on the printer and as a take up device that automatically takes up the printed roll paper Switch between these two functions depending on the circumstances For instructions on attaching the roll unit see the Roll Unit Setup Guide 118 ...

Page 119: ... Printer Driver Windows or Reflect Roll Unit Settings in the Printer Driver Mac OS If you change the roll unit from a take up device to a feed device first cut the paper that has been taken up 1 Tap paper settings display area on Home screen of touch screen Important If the Home screen does not appear tap the Home button 2 Tap or area 3 Change function of roll unit Using as feed device 1 Tap Roll ...

Page 120: ...ing and Automatic Cutting is set in the Cutting mode settings See Specifying the Cutting Method for Rolls on the printer we recommend setting Wind up after cutting to Enable When set to Disable a printed document that has been taken up is cut automatically without being pressed resulting in fraying If roll paper is loaded from the roll unit to the printer a screen confirming whether or not to remo...

Page 121: ... Paper winding is possible until the outer diameter of the wound paper is the same as the outer diameter of the holder stopper When printing on lightweight paper or without a border the border of the paper may get wrinkled coming in contact with the roll holder resulting in poor winding If these problems occur when winding using a 2 inch core remove the spacer held in place by 4 hex screws on the ...

Page 122: ...der stopper and the paper Always use a paper core for winding that is the same thickness or is thicker than the roll paper s paper core If you use a paper core that is thinner it may affect take up 5 Insert holder stopper from left into roll holder as shown and then while holding in position B push firmly until holder stopper flange A touches roll paper Lift holder stopper lever C from shaft to lo...

Page 123: ... flanges A so that roll holder s white gear is on left align roll holder shaft with roll holder slot left and right guide grooves B and load 8 Change Roll Holder Lock switch on roll unit to lock direction 123 ...

Page 124: ...feed flap switch on top of the roll unit so that the switch indicator A is aligned with B position on the take up icon 10 Change Inward Outward Winding Changeover switch on roll unit to desired winding direction 124 ...

Page 125: ...enter of leading edge of roll paper align right edge of take up spool paper core s right edge and tape center to paper core while pulling on roll paper evenly Outward Winding Inward Winding Important If winding with inward winding you must pass the leading edge of the roll paper to the back of the paper core and secure with tape If this operation is difficult you can also remove the roll holder pu...

Page 126: ... holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there are places lifting up tape in additional places so that the paper does not lift up 6 Push roll holder downward check that roll holder is not lifting up and tap OK Outward Winding Inward Winding Important If the roll holder lifts up it may cause an error 7 To stabilize ope...

Page 127: ...per core while pulling on roll paper evenly Outward Winding Inward Winding Important If winding with inward winding you must pass the leading edge of the roll paper to the back of the paper core and secure with tape If this operation is difficult you can also remove the roll holder push the roll paper into the back reinstall the roll holder and pass the roll paper to the back of the paper core 3 A...

Page 128: ...position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there are places lifting up tape in additional places so that the paper does not lift up 6 Push roll holder downward and check that roll holder is not lifting up Outward Winding Inward Winding Important If the rol...

Page 129: ...g starts Before printing the winding starts at the same time as the printing Important When winding inwardly loosening of the wound paper can be prevented by pressing the roll paper with the arm However doing so may produce pressure traces on the paper In this case tap the roll unit area of the media information display area and set Paper retention setting to Release 129 ...

Page 130: ...taken up after that However be careful when using easily damaged roll paper because the roll paper touches the roller when paper is cut 1 Tap paper settings display area on Home screen of touch screen Important If the Home screen does not appear tap the Home button 2 Tap area 3 Tap Feed cut 4 Tap Advance or Rewind to advance roll paper a little With the winding direction set to outward winding adv...

Page 131: ... holding the printed paper the paper may fall to the floor and become soiled 7 While holding trailing edge of printed paper press Take up or Rewind button to wind printed paper Apply adhesive tape to the rewound paper to hold it in place if necessary Important Be careful not to scratch the printed surface 8 Change Roll Holder Lock switch on roll unit to release side 131 ...

Page 132: ...emove from roll unit 10 Push holder stopper lever A toward shaft to release lock and while holding in position B remove holder stopper from roll holder 11 Remove printed material that has been taken up from roll holder for each paper core 132 ...

Page 133: ...133 ...

Page 134: ...l Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel Status Print Changing Printer s Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer s Root Certificate to Web Browser Setting Mail Server Receiving Printer Status by E mail 134 ...

Page 135: ...Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 135 ...

Page 136: ...uch screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Touch Screen F Status lamp Flashing white During printing the Data lamp flashes when the printer is receiving or processing print jobs Otherwise this lamp flashes when the print job is paused or the printer is updating the firmwar...

Page 137: ...Note When the printer is in Sleep mode you can touch the touch screen to recover from Sleep mode 137 ...

Page 138: ...ation and operations B Ink Display Area Displays the ink status Tap this item to view the remaining amount of ink and how to replace the ink tanks C Paper Setting Display Area Displays the media information for each feeding location Tap this item to configure the size and type of the paper loaded D Other Menu Items Displays the items used to perform maintenance and configure the various settings P...

Page 139: ...e film over the touch screen Removing it can damage the touch screen Tap Gently touch with your fingertip and then release Use this when selecting an item on the screen Touch Gently touch with your fingertip To go or return to a menu or list touch the directional mark Flick Drag and release your finger up down left or right Use this to quickly scroll through a menu or list Drag Move your finger up...

Page 140: ...r notification New notice appears in the printer information display area Tap this to display the Notice list screen to view messages with the newest one appearing first Tap a message to display the message details screen to view the details and take action 140 ...

Page 141: ...iew instructions Once you complete an action described in the instructions the printer detects the action and switches to the next instruction screen Operation screens are switched every 3 seconds and the sequence of operations is shown repeatedly For actions the printer cannot detect tap OK to display the instruction screen for the next step Example Ink tank replacement 141 ...

Page 142: ...142 ...

Page 143: ...Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Status Print 143 ...

Page 144: ... print job is in progress 4 Maintenance Perform maintenance settings grays out while a print job is in progress 5 Job management Perform job management settings 6 Print from USB flash drive Perform print settings when you print data on a USB flash drive 7 LAN settings Perform LAN settings grays out while a print job is in progress 8 Device settings Perform various printer settings grays out while ...

Page 145: ...g touch screen precautions to avoid malfunction or damage to the printer Do not press hard against the touch screen Do not press the touch screen with objects other than your finger especially sharp objects such as pens pencils or nails Do not touch the touch screen if your hands are wet or dirty Do not place any objects on the touch screen Do not apply a screen protector to the touch screen Remov...

Page 146: ...menus or a list continuously for example Flick Flick up down left or right on the screen with your finger Flick to move forward or back through menus or a list for example Drag While lightly touching the screen move your finger up down left or right Drag to move listed items or a list while viewing them for example 146 ...

Page 147: ...le of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive Drag up or down and then tap an item to select it Tapping A displays the print settings menu 147 ...

Page 148: ...n item to select it After the list is displayed tap a setting to select it Tap D to confirm the settings Tap B to display the screen for selecting the number of copies Tap a number to specify the number of copies and then tap OK 148 ...

Page 149: ...Tap C to display the preview screen Touch the Back button to return to the previous screen 149 ...

Page 150: ... paper Paper settings Width Length Type Advanced Roll paper 2 Replace paper Feed cut Remove paper Roll unit use setting Paper settings Width Length Type Advanced Take up mode Roll unit use setting Auto feed to take up position Skip errors during take up ON OFF Wind up after cutting Enable Disable Paper retention setting Release Retain 150 ...

Page 151: ...n 1 Pattern 2 Pattern 3 Deep cleaning All colors Pattern 1 Pattern 2 Pattern 3 System cleaning All colors Pattern 1 Pattern 2 Pattern 3 Print head alignment Auto standard Roll paper 1 Roll paper 2 Manual Auto fine Roll paper 1 Roll paper 2 Manual Manual Roll paper 1 Roll paper 2 Manual Paper feed adjustment Set priority Roll paper 1 Auto Prioritize print quality Prioritize length accuracy 151 ...

Page 152: ...ll paper 2 Manual Change adjustment values Color calibration Auto adjust Roll paper 1 Roll paper 2 Manual Enable disable adjustment values Enable Disable Adjustment information Roll paper 1 Roll paper 2 Manual Calibration guide setting Enable Disable Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace Head replacement Replace cutter blade unit Platen cleaning Pre...

Page 153: ...bs Delete Priority printing Release hold Saved job Job box list Job list Delete Start print Print the job list Job history Display job history Print job history Pause printing Enable Disable Print from USB flash drive Folder file list Number of copies Preview Settings Start print LAN settings Change LAN Activate wired LAN 153 ...

Page 154: ...ttings Test print Print nozzle check pattern Status print Status print administrator Print LAN details Print setting print Print advanced paper settings Print job history Print menu map Print settings Print head movable width setting Data width Maximum movable width Paper width Prioritize paper size Enable Disable PDF print settings Print quality settings Color mode Monochrome Color 154 ...

Page 155: ...Roll paper auto Roll paper 1 Roll paper 2 Man ual Margin 3mm 5mm Rotate 0 degrees 90 degrees Fit paper ON OFF Display during process Warning display Enable Disable JPEG print settings Print quality settings Color mode Monochrome Color Matching method Perceptual Photo Saturation Poster Print quality Standard High Highest Input resolution 600 dpi 300 dpi 155 ...

Page 156: ...rint from USB flash settings Color mode Monochrome Color Print qlty Standard High Highest Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Rotate 0 degrees 90 degrees Fit paper ON OFF Print setting print LAN settings Change LAN Activate wired LAN Activate wireless LAN Activate direct connect Disable LAN Wireless LAN setup 156 ...

Page 157: ... Other settings Set printer name TCP IP settings IPv4 IP address DNS server Proxy server IPv6 Enable disable IPv6 IPsec settings Use DHCPv6 Manual address DNS server WSD setting Enable disable WSD Enable Disable Optimize inbound WSD Enable Disable Timeout setting 20 minutes 15 minutes 10 minutes 5 minutes 1 minute Bonjour settings Enable disable Bonjour Enable Disable Service name IEEE802 1X setti...

Page 158: ...ed setup User ID Username Password Authentication server name Last authentication result SNTP settings Client operation status Active Inactive NTP SNTP server address Polling interval Spanning tree setting Active Inactive LPR protocol setting Enable Disable RAW protocol ON OFF LLMNR ON OFF Wireless LAN DRX setting Enable Disable Wired LAN DRX setting Enable Disable Direct connection settings 158 ...

Page 159: ...pe Enable Disable Detect paper setting mismatch Pause Display warning Do not detect Hold job Paper retention setting Release Retain Advanced paper settings Paper size recognition settings Cut sheet setting 1 Cut sheet setting 2 Roll paper setting 1 Roll paper setting 2 Adjust roll unit Print advanced paper settings Reset paper settings for all paper Auto maintenance settings Auto nozzle check Stan...

Page 160: ...te Data deletion Fast Fast secure Secure Monitoring service settings Enable disable monitoring service Enable Disable Communication test Yes No Communication log Device user settings Energy saving settings Auto power off 5 minutes 10 min 30 min 1 hour 4 hours 8 hours 12 hours OFF Sleep timer 5 minutes 10 min 15 min 20 min 30 min 40 min 50 min 60 min 210 min Operation restrictions Job history Restr...

Page 161: ...8 7 6 5 4 3 2 1 Length unit setting Meters Feet inches Buzzer setting Enable Disable EOP timer setting 10 seconds 30 seconds 1 minute 2 minutes 5 minutes 10 minutes 30 minutes 60 minutes Job history sending setting Send Do not send Language selection Administrator password setting Remote UI or other tools LCD Remote UI or other tools Printer information System information Hard disk information Err...

Page 162: ...Records of use Head information Head alignment performance log Values applied with auto settings 162 ...

Page 163: ... taking the steps to specify Print head movable width setting as an example 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations The Device settings screen appears 3 Tap setting item to adjust The setting screen for the selected item appears 4 Tap setting item 5 Tap setting to specify 163 ...

Page 164: ...For more on setting items on the operation panel Setting Items on Operation Panel 164 ...

Page 165: ...rator password is required Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer Device user settings Hard disk settings Language selection Items for Paper Printing Paper related settings Print settings Items for Maintenance Management Job management Printer information Test print LAN settings Auto maintenance settings Special adminis...

Page 166: ...password if it is enabled for a personal box using Remote UI Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation panel Display job history Displays the print job history Tapping a print job displays the details Print job history Prints out the print job history Pause printing Selecting Enable while a pri...

Page 167: ... network information list Printing Network Settings Print setting print Prints out the print settings list Print advanced paper settings Prints out the setting values specified by Advanced paper settings Print job history Prints out a record of print jobs including the paper type and size amount of ink consumed and so on Ink consumption indicates a rough estimate of the amount of ink consumed per ...

Page 168: ...ages Note The printed paper length is longer than the actual paper length This is because the printed paper includes the upper lower margins specified by Roll Paper Safety Margin and Leading Edge Margin in the printer driver and excludes the paper margins PDF print settings Performs PDF print settings JPEG print settings Performs JPEG print settings Print from USB flash settings Performs settings ...

Page 169: ... Select when you perform settings for wireless LAN manually using the operation panel of the printer WPS Push button method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can spe...

Page 170: ...cters IPv6 default gateway XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 subnet prefix length XXX up to 3 digits IPv6 link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 link local prefix length XXX up to 3 digits IPv6 manual address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 manual prefix length XXX up to 3 digits IPv6 stateless address 1 XXX...

Page 171: ...ss XXXXXXXXXXXX IPv6 secondary DNS server add XXXXXXXXXXXX IPv6 DNS dyn update manual Active Inactive IPv6 DNS dyn update stateless Active Inactive IPv6 DNS dyn update stateful Active Inactive IPv6 Use IPv4 host domain name Active Inactive IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ESP AH Enable AH ...

Page 172: ...is displayed on the touch screen The following setting items are displayed Some setting items are not displayed depending on the printer settings Items Setting Connection Active Inactive SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX up to 32 characters Communication mode Infrastructure Channel XX up to 2 digits Wireless LAN security Inactive WEP 64bit WEP 128bit WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA...

Page 173: ...x length 2 XXX up to 3 digits IPv6 stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 3 XXX up to 3 digits IPv6 stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 4 XXX up to 3 digits IPv6 default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 2 XXXX XXXX XX...

Page 174: ...XXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represents alphanumeric characters Direct connection setting list The list of direct connection sett...

Page 175: ...characters IPv6 link local prefix length XXX up to 3 digits MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ESP AH Enable AH Disable Pre shared key XXXXXXXXXXXXXXXX 16 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Direct connection device name XXXXXX XXXXXXser...

Page 176: ...s 8 Windows 7 and Windows Vista Optimize inbound WSD Selecting Enable allows you to receive the WSD printing data faster Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjour service name You can use up to 48 cha...

Page 177: ...ting items are available when you connect a device to the printer Important You can select these setting items only when Activate direct connect is selected for Change LAN Update SSID password Selecting Yes updates the identifier SSID and password for direct connection Direct connection device name Changes the printer s name displayed on a Wi Fi Direct compatible device Connection request confirma...

Page 178: ...r sleep mode automatically when no operation is made Operation restrictions Restricts the following operations Job history Restricts to display the print job history Remote UI Restricts to use Remote UI Print from USB flash drive Restricts to print data on USB flash drive Use USB connection Enables Disables USB connection Date time setting Sets the current date and time Date display format Sets th...

Page 179: ...nd 3 times for errors when Enable is selected EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer Job history sending setting The printer sends a job history tool when Send is selected 179 ...

Page 180: ...ting item from Device settings Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 180 ...

Page 181: ...nually If you select Retain the roll nip contacts with the rolls and automatic feeding is enabled Selecting Release does not allow you to switch the paper source of rolls upper or lower automatically Advanced paper settings Specifies advanced paper settings for each paper feed position Important You can select Extension for borderless printing as a setting item for some paper types If you select S...

Page 182: ... settings Reset paper settings for all paper Tapping Yes initializes each setting specified in Advanced paper settings Entering the administrator password is required if it is enabled Important When you set the paper settings back to the factory default added or updated paper information using Media Configuration Tool is erased In addition the color calibration values are also erased Perform color...

Page 183: ...e checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System cleaning frequency Specifies the frequency of automatic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher place Print pattern after new head Selects whether you print ...

Page 184: ... you specify the administrator password select the range and specify the administrator password Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software LCD Remote UI or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some softwa...

Page 185: ...ppears 3 Tap Administrator password setting 4 When confirmation screen to specify administrator password is displayed tap Yes If an administrator password is not specified the register confirmation message appears Tapping Yes displays the message again Tap OK Important The administrator password is set at the time of purchase The printer s serial number is used as the password For the administrato...

Page 186: ...For security reasons we recommend you use 6 and more alphanumeric characters 8 Tap Apply 9 Enter administrator password you specified again 10 Tap Apply The administrator password is enabled When You Want to Change or Disable the Administrator Password When the administrator password is enabled tapping Device settings and Administrator password setting in this order and entering the administrator ...

Page 187: ... Print auto delete Deletes the data from the printer s hard disk after printing is completed Save to job box Only saves the print job in the box without printing it Save first and print A setting for jobs received from software other than the printer driver When using the printer driver configure settings on the printer Select ON to print the job after it has been saved Common job box setting Sele...

Page 188: ...ng settings using the operation panel Enable disable monitoring service Selecting Active allows the printer to send error details to the service center Communication test Performs a communication test with the service center Communication log Displays the list of error numbers up to 30 error code and time the error occurs Tapping an item displays the error details 188 ...

Page 189: ...verable error e g paper or ink related error codes up to 5 For more on the error code refer to List of Support Code for Error Records of use Displays the printer s record of use such as total print area or the amount of ink consumption Head information Displays the print head serial number elapsed days since the current print head was installed and dot count Head alignment performance log Displays...

Page 190: ...t 4 Tap Status print Note If you specify the administrator password tap Status print administrator The printer starts printing The following information is included Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware version Boot Boot ROM version Date When the status print report was printed Paper Info Prints information on the loaded paper for each paper ...

Page 191: ...h setting value of Language selection Roll unit use setting 2 Each setting value of Roll unit use setting 2 Printed only when you select ON Maintenance Color calibration Setting value of Color calibration Usage Condition Hard disk information Hard disk capacity and Job box free space Hardware error History information of Hardware error Error History information of Recoverable error Warning History...

Page 192: ...D LOT NUMBER DATE OF IN STALLATION Print head lot number Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use 192 ...

Page 193: ...Changing Printer s Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E mail 193 ...

Page 194: ...wser iOS device OS iOS 7 0 or later Web browser iOS standard Web browser Mobile Safari Android device OS Android 4 0 or later Web browser Android standard Web browser Browser or Chrome Mac OS device OS Mac OS X v 10 6 or later Web browser Safari 5 1 or later Windows device OS Windows Vista SP2 or later Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 3...

Page 195: ...age to warn you that the secure connection is not guaranteed may appear 5 Select Log on The password authentication screen appears Note When the standard user mode is enabled choose either administrator mode or standard user mode to log on After choosing a mode and selecting Log on the password authentication screen of each mode appears 6 Enter password When the password authentication is complete...

Page 196: ...8 When you finish checking printer status and changing printer settings select Log off 9 Close web browser 196 ...

Page 197: ...t This function allows you to display the job history and print it Note When you are logging on in administrator mode you can restrict this function in standard user mode System info and LAN settings This function allows you to check the system information and to change the LAN settings Using IP filtering in Other settings in LAN settings you can permit or refuse the connection of a specific IP ad...

Page 198: ...r Setting Mail Server Receiving Printer Status by E mail Note Some of the menu is available only when you logged on in administrator mode Other Items Printer status This function displays printer information such as the remaining ink amount the status and detailed error information You can also connect to the ink purchase site or support page and use Web Services Records of use This function displ...

Page 199: ...the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Display printer status on web browser 2 Select Security The menus appear 3 Select Administrator password setting 4 Select Change administrator password If the administrator password is not set registration confirming message is displayed Select Yes When message is displayed again ...

Page 200: ...t a standard user password by following the steps below 1 Display printer status on web browser 2 Select Security The menus appear 3 Select Standard user mode settings 4 When confirming message appears select Yes 5 Enter password and select OK Important The following character restrictions apply to the password Set the password by using 4 to 32 characters The allowed characters are single byte alp...

Page 201: ... to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate For Internet Explorer 1 Select Download on Remote UI Downloading the root certificate is started 2 If confirmation screen appears select Open The Certificate screen appears Note To save the certificate file to your device ...

Page 202: ...ct Download on Remote UI Downloading the root certificate is started 2 Open download file The Add Certificates screen appears 3 Select Add The certificate information appears 4 Make sure thumbprint of certificate detail information matches printer s thumbprint For printer s thumbprint touch the HOME button select Device settings LAN settings Confirm LAN settings check Root cert thumbprint SHA 1 or...

Page 203: ...s appears 2 Select downloaded certificate The certificate information appears 3 Make sure that thumbprint of certificate information matches printer s thumbprint For printer s thumbprint touch the HOME button select Device settings LAN settings Confirm LAN settings check Root cert thumbprint SHA 1 or Root cert thumbprint SHA 256 4 If thumbprint of certificate information screen matches printer s t...

Page 204: ...Note If a password is set on your device entering a password may be required 3 Select Install 4 Select Install on displayed dialog The root certificate registration is completed 204 ...

Page 205: ...l server test connect 4 Select Set mail server The setting items for mail server appear 5 Specify mail server settings Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you use the secure connection S...

Page 206: ...hentication Use APOP authentication Select if you send the password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have all been removed If you specify the e mail address of your everyday be sure to disable this setting as unread e mail is not deleted We recom...

Page 207: ...fy the information settings by following the steps below 1 Display printer status on web browser 2 Select Device settings The menus appear 3 Select Status notification e mail 4 Select Notification recipients The screen to register the destination appears 5 Specify destination settings Up to 5 destinations can be registered by following the steps below 1 Select number of destination 2 Select Regist...

Page 208: ...The resending setting is completed 208 ...

Page 209: ...riage Ink Tank Cover Inside Operation Panel Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer s Hard Disk Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll Unit Parts of the Roll Unit 209 ...

Page 210: ...Printer Parts Front Back Top Cover Inside Carriage Ink Tank Cover Inside Operation Panel 210 ...

Page 211: ...D Roll Holder Load the roll on this holder E Holder Stopper Secure the roll on the Roll Holder with this part F Release Lever To release paper retainer lift the lever G Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge H Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed Replace the cartridge when it is full I Stand A stand that...

Page 212: ...flash drive to this port K Touch Screen Use this screen to operate the printer and check the printer status See Operation Panel L Ink Tank Cover Open this cover to replace the ink tank See Ink Tank Cover Inside 212 ...

Page 213: ...mpatible with Hi Speed USB connections C Wired LAN Connector Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer D Power Cord Connector Connect the power cord to this connector E Roll Unit Power Supply Inlet Connect the connection cord for the roll unit 213 ...

Page 214: ...t Line Align paper with this line when loading it E Carriage Moves the print head It serves a key role in printing See Carriage F Carriage Shaft The Carriage slides along this shaft G Platen The print head moves across the platen to print Vacuum holes on the platen hold paper in place H Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing I Paper R...

Page 215: ...e A Print Head Locking Cover Secures the print head B Print Head The printhead is equipped with ink nozzles The carriage serves a key role in printing C Print Head Lock Lever Lock print head locking cover 215 ...

Page 216: ...rrectly Off No ink tank is installed or the ink level detection function is disabled Flashing Ink tank is empty Note When there is little ink left the ink lamp is lit and appears on the touch screen C Ink Tank Cartridges of ink in various colors D Ink Tank Lock Lever A lever that locks the ink tank in place and protects it Lift and lower the lever when replacing an ink tank To open it lift the sto...

Page 217: ...Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer s Hard Disk 217 ...

Page 218: ...il box Do not save print jobs in the common box Save print jobs sent from sources other than the printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Preempt jobs Operations with held jobs Mail box management Move saved jobs Modify saved jobs Modify mail boxes Print a list of saved jobs Display a list of saved jobs Other operati...

Page 219: ... Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Printer information Menu Operations 3 Tap Hard disk information The free hard disk space appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Hard disk information The free hard disk space is shown in the upper right corner 219 ...

Page 220: ...disk Choose this method for relatively fast erasure Because only the file management data is erased the print job data itself is not erased Note that it may be possible to read this data using commercial data recovery software Fast secure Overwrites the entire hard disk with random data No verification is performed to check if the data was correctly written Choose this method to erase highly confi...

Page 221: ...Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll unit Parts of the Roll Unit 221 ...

Page 222: ...e the Roll Holder in the RH2 27 roll holder set with both 2 inch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 Inch Paper Core Attachment See Loading Rolls on the Roll Holder Roll Holder Set RH2 27 Roll Holder for 2 and 3 inch paper cores 3 Inch Paper Core Attachment 2 222 ...

Page 223: ...of the Stand see Stand Parts Important When moving the Stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking caster are locked the floor may become scratched Note For instructions on installing the Stand see the Setup Guide provided with the Stand 223 ...

Page 224: ...ee Using the Basket and Example Basket Configurations C Locking Caster A locking caster that when the lock is in the ON position immobilizes the printer When moving the Stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking caster are locked the floor may become scratched D Accessory Pocket Store printer manuals assembly tools and othe...

Page 225: ...llowing roll unit with this printer roll unit RU 21 For details on the main parts of the roll unit see Parts of the Roll Unit Note For instructions on installing the roll unit see the documentation provided with the roll unit 225 ...

Page 226: ...k Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information Sharing the Printer on a Network Windows Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Printer on a Network Mac OS Settings on Print Server Settings on ...

Page 227: ...r Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method Windows Changing Network Settings Using Remote UI 227 ...

Page 228: ...ce name Canon PRO 2000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Direct Connection Defaults Item Default SSID Identifier for direct connection DIRECT abXX PRO 2000 1 Password YYYYYYYYYY 2 Wireless LAN security WPA2 PSK AES Direct conn...

Page 229: ... 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 229 ...

Page 230: ... those on detection result screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following methods Display on the touch screen MAC address LAN settings Serial number Printer information Print the network settings Printing Network Settings ...

Page 231: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 231 ...

Page 232: ...you specify the administrator password enter the password 5 Tap Print LAN details The printer starts printing network settings information Note You can also print the printer s network settings Tap Device settings on the HOME screen tap LAN settings and Confirm LAN settings in this order and then tap Print LAN details and tap Yes The printed network settings information is as follows Some setting ...

Page 233: ...ess 1 XXX XXX XXX XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 X...

Page 234: ... prohibit address Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering Select IP filtering method Admit Prohibit IP Filtering Permission Address IP filtering permission address Start Address 1 Start a...

Page 235: ...XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 XXX XXX XXX XXX End Address 4 End address 4 XXX XXX XXX XXX Use Single On 4 Use single on 4 On Off Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX...

Page 236: ... XXXX XXXX Prefix Length 1 Prefix length 1 XXX 0 to 128 IP Address 2 IP address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 2 Prefix length 2 XXX 0 to 128 IP Address 3 IP address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 3 Prefix length 3 XXX 0 to 128 IP Address 4 IP address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 4 Prefix length 4 XXX 0 to 128 Gateway Add...

Page 237: ...XX XXX XXX XXX Use Single On 1 Use single on 1 On Off LAN Setting Basic setting information IPv6 Info IPv6 setting information Wired LAN Control Filtering SNMP filtering setting information IP Filtering Start Address 2 IP filtering start address 2 XXX XXX XXX XXX IP Filtering End Address 2 IP filtering end address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address ...

Page 238: ...X Use Single On 4 Use single on 4 On Off IP Filtering Start Address 5 IP filtering start address 5 XXX XXX XXX XXX IP Filtering End Address 5 IP filtering end address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering Select IP filtering method Admit Prohibit IP Filtering...

Page 239: ...X Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXX XXX XXX XXX IP Filtering End Address 2 IP filtering end address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address 3 IP filtering start address 3 XXX XXX XXX XXX IP Filtering End Address 3 IP filtering end address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 ...

Page 240: ...hibit information MAC Address 1 MAC address 1 XX XX XX XX XX XX MAC Address 2 MAC address 2 XX XX XX XX XX XX MAC Address 3 MAC address 3 XX XX XX XX XX XX MAC Address 4 MAC address 4 XX XX XX XX XX XX MAC Address 5 MAC address 5 XX XX XX XX XX XX Proxy Setting Proxy server setting information Use Proxy Use proxy server On Off Proxy Server Address Proxy server address XXXXXXXXXXXXXXXX up to 128 ch...

Page 241: ... WEP format for Wireless LAN infra structure Hex String WPA PSK Passphrase for Wireless LAN infra structure XXXXXXXX up to 64 characters P2P LAN Setting P2P LAN setting information Channel Channel P2P XXX 0 to 255 SSID SSID Wireless LAN SSID P2P Security Type Security type for Wireless LAN P2P up to 32 characters Disabled WPA2 PSK TKIP WPA2 PSK AES WPA PSK Passphrase for Wireless LAN P2P XXXXXXXXX...

Page 242: ...se WSD reception optimization On Off SNMP Setting SNMP setting information Use SNMPv1 Use SNMPv1 On Off Use SNMPv3 Use SNMPv3 On Off SNMP Community Name1 SNMP community name 1 XXXXXXXX up to 32 characters SNMP Community Name2 SNMP community name 2 XXXXXXXX up to 32 characters SNMP Extra Access Authority SNMP extra access authority Read Only Read Write SNMP Access Authority1 SNMP access authority 1...

Page 243: ...cryption Algorithm Encryption algorithm None AES DES Encryption Password Encryption password XXXXXXXX 0 to 16 characters SNMPV3 Setting SNMPV3 setting information User3 User 3 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Read Only Read Write Security Setting Security setting No Auth No Encrypt Auth No En crypt Auto Encr...

Page 244: ... MD5 SHA1 Authority Password Authority password XXXXXXXX 0 to 16 characters Encryption Algorithm Encryption algorithm None AES DES Encryption Password Encryption password XXXXXXXX 0 to 16 characters SNTP Setting SNTP setting information Use SNTP Use SNTP On Off SNTP Polling Interval SNTP polling interval 1 to 48 sec SNTP Server Name SNTP server name XXXXXXXX up to 256 characters FTP Setting FTP se...

Page 245: ...ers Server Name Server name XXXXXXXX up to 43 characters IPsec Setting IPsec setting information Use IPsec Use IPsec On Off Previous Shared Key Previous shared key for IPsec XXXXXXXX up to 17 characters Phase2 Protocol IPsec phase2 protocol AH ESP AH ESP AAP Location Info AAP location information Height Height 0 to 65535 Latitude Info Latitude information Direction Direction South Latitude North L...

Page 246: ... 128 characters To Address 1 To address 1 XXXXXXXX up to 128 characters Reply Address 1 Reply address 1 XXXXXXXX up to 128 characters Notice Conditions 1 Notice conditions 1 Job End Job end On Off Error Occurred Error occurred On Off Warning Occurred Warning occurred On Off Signature 1 Signature 1 XXXXXXXX up to 128 characters To Address 2 To address 2 XXXXXXXX up to 128 characters Reply Address 2...

Page 247: ... XX represents alphanumeric characters 247 ...

Page 248: ...gs For Mac OS Follow the instructions on the Canon website to redo setup Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection method infrastructure or direct connection For Windows Use the Setup CD ROM or follow the instructions on the Canon website to redo setup Perform settings on the Protocol Settings screen on IJ Network Device Setup Utility I...

Page 249: ... For Mac OS Follow the instructions on the Canon website to redo setup 249 ...

Page 250: ...Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later Important Enable JavaScript and cookies in the web browser If you access Remote UI with the printer name instead of its IP address make sure the DNS settings are correctly configured Depending on the network environment you may not be able to start Remote UI Make sure Do not restrict is selected for Remote UI...

Page 251: ...IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information 251 ...

Page 252: ...ing is wrong with connection Important You can use IJ Network Device Setup Utility only on Windows Depending on the printer you are using an administrator password is already specified for the printer at the time of purchase When you change the network settings authentication by the administrator password is required For details Administrator Password For improving security we recommend to change ...

Page 253: ... or Windows 8 select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility If IJ Network Device Setup Utility is not displayed on the Start screen select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ Network Device Se...

Page 254: ...product name of detected printer The icon below appears on the left if the printer cannot be used Appears when the printer has not been connected or configured Appears when the IP address is duplicated to another printer Appears when you cannot communicate with the printer Note If a printer you want to use is not detected try to set the criteria for printer search Setting Criteria for Printer Sear...

Page 255: ...wired LAN disabled on the printer setting 5 Location Displays the printer location if it is registered Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information 6 Connection Method Displays printer connection method wired or wireless LAN Note If USB is selected from the pulldown menu on the toolbar either of the LAN connection method wired or ...

Page 256: ...rinter Note If USB is selected from the pulldown menu on the toolbar is displayed for the interface wireless wired LAN disabled on the printer setting 9 Device Name Displays the printer device name if it is registered Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information 10 IPv6 On appears when an IPv6 address is assigned for the printer N...

Page 257: ...tem has the same function as Protocol Settings in the Printer menu 2 Redetects printers Note This item has the same function as Update in the View menu 3 Stops detecting printers Note This item has the same function as Cancel in the View menu 4 Switches the printer list IPv4 IPv6 or USB printers Note This item has the same function as Switch IPv4 IPv6 USB in the View menu You can also display the ...

Page 258: ...5 Displays this guide Note This item has the same function as Online Manual in the Help menu 258 ...

Page 259: ...s Performing Changing Wireless LAN Settings Assigning Printer Information Initializing Network Settings Changing Administrator Password Setting Criteria for Printer Search Searching Specific Printer If WEP Details Screen Appears If WPA WPA2 Details Screen Appears 259 ...

Page 260: ...LAN displayed on Connection Method and the setting other than Unknown or Setup Completed displayed on Status to perform settings To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer with Wired LAN displayed on Connection Method 3 Select Protocol Settings on Printer menu The Confirm Printer Password screen appears For more on the passw...

Page 261: ... server functionality must be enabled on your router 3 Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If USB is selected from the pulldown menu on the toolbar you cannot perform IPv6 settings 261 ...

Page 262: ...are using 3 Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using 4 Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 263: ...r to perform change settings from printer list Select the printer with Wireless LAN displayed on Connection Method and the setting other than Unknown or Setup Completed displayed on Status to perform settings To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer with Wireless LAN displayed on Connection Method 3 Select Protocol Setting...

Page 264: ...twork identifier SSID of the wireless LAN currently used is displayed The identifier for direct connection SSID appears while in direct connection 3 Search The Detected Wireless Routers screen is displayed to select a wireless router to connect to For a wireless router already connected to the computer Available is displayed on Communication Status If you select a wireless router with Not Connecte...

Page 265: ...tically assigned by a DHCP server DHCP server functionality must be enabled on your router 3 Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If USB is selected from the pulldown menu on the toolbar you cannot perfo...

Page 266: ...are using 3 Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using 4 Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 267: ...up Utility Detected printers are listed 2 Select printer to assign location name and device name Select the printer with Available displayed on Status 3 Select Detailed Printer Settings on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK The Detailed Printer Settings screen appears 5 Perform change setti...

Page 268: ... printer to initialize settings Select the printer with Available displayed on Status 3 Select Reset LAN settings on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK 5 Click Yes on the displayed screen 6 Click OK on the displayed screen The printer network settings are initialized 268 ...

Page 269: ...ed 2 Select printer to change password Select the printer with Available displayed on Status 3 Select Change Password on Printer menu The Change Printer Password screen appears For more on the password refer to Administrator Password 4 Enter current password and new password 5 Enter new password in Confirm again 6 Click OK The administrator password is updated 269 ...

Page 270: ...the operation panel and search again Setting Criteria for Printer Search Searching Specific Printer Setting Criteria for Printer Search 1 Start up IJ Network Device Setup Utility 2 Select Search Settings on Option menu The Search Settings screen appears 3 Enter criteria for printer search 1 Search Time Specifies the time to search printers 2 Time out Specifies the timeout length for not receiving ...

Page 271: ...ess Specifies the IPv4 address of the printer you want to search 2 IPv6 Address Specifies the IPv6 address of the printer you want to search 3 Host Name Specifies the host name of the printer you want to search 4 Click Search IJ Network Device Setup Utility starts searching by the specified criteria and detected printers are listed 271 ...

Page 272: ...ed differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the wireless router 2 Click Set Important If the printer cannot communicate with the computer after t...

Page 273: ...r The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer 2 Click Set Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure encryption type...

Page 274: ...tatus Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference 274 ...

Page 275: ...ess network status from printer list Select the printer with Available displayed on Status 3 Select Check Wireless Communication Status on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK If the printer is connected to the computer with a wireless router The screen below appears If the printer is connect...

Page 276: ...lected in the IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed 1 Start up IJ Network Device Setup Utility 2 Select Computer Network Information on View menu The screen below appears Clicking Copy Info copies all network information on the clipboard 3 Click OK to close screen 276 ...

Page 277: ...o display network information from printer list Select the printer with Available displayed on Status 3 Select Printer Network Information on View menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK The screen below appears Clicking Copy Info copies all network information on the clipboard 5 Click OK to close scree...

Page 278: ...ty The detected printers are listed 2 Select printer to check connection status between printer and wireless router from printer list Select the printer with Available displayed on Status and Wireless LAN displayed on Connection Method 3 Select Status of Printer and Wireless Router Connection on View menu The Confirm Printer Password screen appears For more on the password refer to Administrator P...

Page 279: ... Network Device Setup Utility The detected printers are listed 2 Select printer with Unknown or Not Set displayed on Status from printer list 3 Select Check Connection Status on View menu The screen below appears If the network status when you used the printer is different from the current status Mismatch appears on Status and the items are displayed in red Check the red items 4 Click OK to close ...

Page 280: ...IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu 280 ...

Page 281: ...tion 3 Reset LAN settings Initializes the printer LAN settings Initializing Network Settings 4 Change Password Changes the password specified for the printer Changing Administrator Password 5 Check Wireless Communication Status Check wireless LAN communication status Checking Wireless Network Status 6 Set up device by using web browser Check the printer information or perform settings in detail on...

Page 282: ...Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 7 Exit Finishes IJ Network Device Setup Utility 282 ...

Page 283: ...reless channel communication status and signal strength detected by the printer Checking Connection Status between Printer and Wireless Router 4 Check Connection Status If you cannot use a printer you used on the network before compare the current network status with that when you can use the printer and check the difference Checking Network Setting Difference 5 Switch IPv4 IPv6 USB Switches the p...

Page 284: ...Note You can also cancel printer search by clicking the icon 8 Update Searches printers again Note You can also search printers again by clicking the icon 284 ...

Page 285: ... the items displayed on the Option menu 1 Search Settings Specifies criteria for printer search Setting Criteria for Printer Search 2 Specified Searching Searches the printer by an IP address or host name Searching Specific Printer 285 ...

Page 286: ...Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection 3 Changing Wired Wireless LAN Connections Displays the message on changing LAN connection method wired or wireless for the selected printer 4 About Displays IJ Network Device Setup Utility version information 286 ...

Page 287: ...Other Network Information Technical Terms Restrictions Firewall 287 ...

Page 288: ...peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This printer does not support ad hoc communication Admin Password Administrator password in IJ Network Device Setup Utility to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is op...

Page 289: ...nnect to another network such as a router or a computer Default router address A default IP address set for a router DHCP server functionality The router assigns an IP address automatically whenever the printer or the personal computer on a network starts up DHCPv6 A protocol to assign necessary information automatically when a computer connects to network DHCPv6 can be used when IPv6 is enabled D...

Page 290: ...ven when using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using multiple communication channels at the same time the transmission speed may be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g I...

Page 291: ...automatically from a specific prefix information of current network fe80 and an interface identifier generated from printer s MAC address Link Quality The status of the connection between the wireless router and the printer excluding noise interference is indicated with a value from 0 to 100 LPR A platform independent printing protocol used in TCP IP networks It does not support bidirectional comm...

Page 292: ...k name or a wireless router name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name Stealth In the stealth mode a wireless router hid...

Page 293: ...ed to enable you to hot swap devices i e by plugging and unplugging them without turning off the power W WCN Windows Connect Now Users running Windows Vista or later can obtain the setting information directly via wireless network WCN NET WEP WEP Key An encryption method employed by IEEE 802 11 Shared security key used to encrypt and decrypt data sent over wireless networks This printer supports k...

Page 294: ...rk released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server This printer supports WPA2 PSK Passphrase This encrypted key is...

Page 295: ... encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed If you use a printer with direct connection you cannot perform the following settings Specifying an IP address manually Enabling disabling IPv6 295 ...

Page 296: ...nction of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the netwo...

Page 297: ...uters that share a single printer Setting Up a Shared Printer This section describes how to set up the print server and the client Note The Windows versions of the computers connected to the network do not necessarily have to be the same To set up the fax driver use the same procedure Related Topic Restrictions on Printer Sharing 297 ...

Page 298: ...name of printer to be shared If you are using Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Server 2012 R2 Windows Server 2012 or Windows Server 2008 R2 press the Alt key and from the displayed File menu select Printer properties Sharing tab If you are using Windows Vista press the Alt key and from the displayed File menu select Run as administrator Sharing If you are using Windows Server 200...

Page 299: ... click Next 5 If the print server has a 32 bit architecture select x64 If the print server has a 64 bit architecture select x86 Then click Next 6 Click Have Disk 7 In the Install From Disk window open the Driver folder of the downloaded printer driver specify the inf file and click OK 8 Select the printer to be used and click Next Note If an error message is displayed select the other printer 9 Cl...

Page 300: ... window of the client system select the printer from Printers and click Print server properties on the command bar Uncheck Show informational notifications for network printers on the Advanced tab and then restart the computer If you are using Windows 7 or Windows Server 2008 R2 In the Devices and Printers window of the client system select the printer from Printers and Faxes and click Print serve...

Page 301: ... settings from the print server When you change the settings of the print server you should delete the icon of the shared printer from the client system and then specify the shared settings again in the client system If the same driver installed on the print server is also installed on the client the network printer icon may be created automatically If an error occurs when you print a document on ...

Page 302: ...hone or tablet to printer via a wireless LAN router Connecting Smartphone Tablet to Printer via Wireless LAN Router To connect a smartphone or tablet to printer without a wireless LAN router Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 302 ...

Page 303: ...ministrator password is required to change settings if it is enabled for changing settings using the operation panel Check the usage restrictions and change the printer LAN setting Restrictions Checking Printer LAN Setting Make sure the icon is displayed on the upper right on the HOME screen If the icon is not displayed follow the procedure below to enable wireless LAN and to connect the printer t...

Page 304: ...Enter wireless LAN router password Your device is connected to the printer 5 Start printing from application For iOS device 1 Open Settings menu on your device 2 Enable Wi Fi 3 Select wireless router SSID you use from detected device list 4 Enter wireless LAN router password Your device is connected to the printer 5 Start printing from application 304 ...

Page 305: ...stments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 305 ...

Page 306: ...Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 306 ...

Page 307: ...lignment Execute Print head alignment in the touch screen menu to adjust the print head alignment Normally execute Auto standard or Auto fine However when printing on special paper or if printing is not improved after Auto fine try Manual Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors Paper rubs against the print head or image edges are blurred...

Page 308: ... try another type of paper or try Manual adjustment Manual Adjustment to Straighten Lines and Colors Note Because the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing To change the paper type or for more beautiful color borders perform Auto standard To ensure clear quality and when replacing the print head perform...

Page 309: ...intenance screen appears 3 Tap Print head alignment 4 Select and tap Auto standard or Auto fine A confirmation message appears 5 Tap Yes The paper source setting screen appears 6 Select and tap paper source with loaded paper A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger 7 If you are printing on sheets smaller than ...

Page 310: ...t often for adjustment Items to Prepare When Using Rolls An unused roll at least 10 00 in 254 0 mm wide When Using Sheets Three sheets of unused paper A4 Letter size or larger or one sheet when us ing A2 or larger Perform adjustment as follows 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Pri...

Page 311: ...tment test pattern D 1 and determine the number with straight lines A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is better choose an intermediate value For example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Tap confirmed number 10 Repeat steps 7 9 to specify adjustment value for D 2 to ...

Page 312: ...gainst or becoming caught on the print head may jam or result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the printhead The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Tap paper setting display area on Home screen Touch Screen The Paper settings screen appears 2 Select paper source for ...

Page 313: ...ponding to the ambient temperature and humidity and displays the setting value selected for the previous print job in Values applied with auto settings Printer information When a setting other than Auto is used that value will always be applied Depending on the type of paper some setting values may not be available 313 ...

Page 314: ...Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 314 ...

Page 315: ...Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine Tuning Paper Feed Amount Adjusting Line Length 315 ...

Page 316: ...2 Flick HOME screen and tap Maintenance Menu Operations 3 Tap Paper feed adjustment 4 Tap Set priority 5 Tap paper to adjust 6 Tap setting Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adjust print quality settings are applied When Paper feed fine adjustment is executed the Paper feed fine adjustment settings are applied in addition to the...

Page 317: ...dditional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length This may take some time depending on the type of paper Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused pap...

Page 318: ...6 Tap paper to adjust A test pattern is printed for adjustment and adjustment is finished 318 ...

Page 319: ...aper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused paper of at least A4 Letter size Follow the procedure below to adjust 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on...

Page 320: ...le choose 11 if you cannot decide whether pattern 10 or 12 is better 8 Tap number you decided Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the instructions on the screen and use another sheet of the same type of paper Additionally after test pattern B is printed follow the instructions on the screen and remove the sheet 9 Examine test pattern...

Page 321: ... priority in Paper feed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust 1 Flick HOME screen and tap Maintenance while printing is in progress Menu Operations 2 Tap Paper feed fine adj...

Page 322: ...ts One sheet of unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Flic...

Page 323: ...ead you will measure a document already printed to determine the discrepancy 6 Tap amount of discrepancy If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments 323 ...

Page 324: ...n the platen may improve results Important Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled 1 Flick HOME screen and tap paper information area Menu Operations 2 Tap paper to change vacuum strength on Paper settings screen 3 Tap Paper settings 4 Tap Advanced 5 Tap Transport unit vacuum strength 6 Tap vacuum strength 324 ...

Page 325: ...Color Management Digital Photo Printing Guide Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration Device Management Console Guide 325 ...

Page 326: ...Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 326 ...

Page 327: ...libration from Device Management Console See below for details Device Management Console Guide Windows Device Management Console Guide Mac OS Checking When to Execute Color Calibration You can use the progress bar on the computer screen to determine when to execute color calibration Use Device Management Console to view when to execute color calibration See below for details Device Management Cons...

Page 328: ...See below for details Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS 328 ...

Page 329: ...s may prevent the printer from making the correct adjustments Before color calibration ensure the printer is not exposed to direct sunlight or other strong sources of light If the printer is exposed to strong sources of light correct adjustment may not be possible Recommend Timing for Color Calibration We recommend color calibration in the following situations After initial printer installation Af...

Page 330: ...with loaded paper After the paper is confirmed and color calibration is executed the calibration adjustment value is set automatically Other Menu Items Enable disable adjustment values You can select whether to apply the calibration adjustment value when printing However for settings that differ from the Calibration Value of the printer driver the values specified in the printer driver take priori...

Page 331: ...creen in the following situations When a new print head has been installed When a certain amount of printing has been executed after color calibration is executed When the data of color calibration has been initialized Reset adjustment values Clear the color calibration adjustment value and the adjustment information 331 ...

Page 332: ... types of paper see Paper Information List Common Calibration If color calibration is executed on a media type categorized as common calibration new common calibration adjustment values are set Among the media type categorized as common calibration newly set common calibration adjustment values are set for paper for which color calibration has not been performed The common calibration adjustment v...

Page 333: ...alibration adjustment values of media type B are applied Third time Execute color calibration with media type C categorized as unique calibration Media type A The calibration adjustment values of media type A applied the first time take priority Media types B and D to N The calibration adjustment values of media type B applied the second time take priority Media type C The calibration adjustment v...

Page 334: ...ration Adj Value Calibration application information Executed date and paper name appear Note You can check the media information with the Device Management Console or printer driver See below for details Device Management Console Guide Windows Device Management Console Guide Mac OS Updating Media Information in Printer Driver Windows Confirm the Printer Paper Information Mac OS 334 ...

Page 335: ...cing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer Mac OS Cleaning the Print Heads Printing a Nozzle C...

Page 336: ...Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 336 ...

Page 337: ...Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 337 ...

Page 338: ...Photo Cyan PFI 1100 PC Photo Magenta PFI 1100 PM Gray PFI 1100 GY Photo Gray PFI 1100 PGY Red PFI 1100 R Blue PFI 1100 B Chroma Opti mizer PFI 1100 CO Matte Black PFI 1300 MBK 11 2 fl oz 330 ml Photo Black PFI 1300 PBK Cyan PFI 1300 C Magenta PFI 1300 M Yellow PFI 1300 Y Photo Cyan PFI 1300 PC Photo Magenta PFI 1300 PM Gray PFI 1300 GY Photo Gray PFI 1300 PGY Red PFI 1300 R Blue PFI 1300 B Chroma ...

Page 339: ...oto Black PFI 1700 PBK Cyan PFI 1700 C Magenta PFI 1700 M Yellow PFI 1700 Y Photo Cyan PFI 1700 PC Photo Magenta PFI 1700 PM Gray PFI 1700 GY Photo Gray PFI 1700 PGY Red PFI 1700 R Blue PFI 1700 B Chroma Opti mizer PFI 1700 CO Note For instructions on replacing the ink tanks see Replacing Ink Tanks 339 ...

Page 340: ...sed in this printer in another model of printer This will prevent correct ink level detection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more R...

Page 341: ... being canceled or when paper is being advanced Selecting Ink Tank Replacement from menu 1 Tap ink display area on Home screen Touch Screen The Current estimated ink levels screen appears 2 Tap Replace Instructions appear on the touch screen Removing ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Open the ink tank cover of the ink tank you are replacing and check the ink lamp The ink lamp flashes i...

Page 342: ...le pressing button at B 3 Lift ink tank lock lever until it stops and then push it down toward front Note Check that the ink tank lock lever does not return 4 Remove ink tank by grips A and then tap OK Important Store the removed ink tank with ink remaining with the ink holes A facing up Otherwise ink may leak and cause stains Put the removed ink tank in a plastic bag and close the bag 342 ...

Page 343: ...ng and check the ink lamp The ink lamp flashes if there is no ink left Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks 2 Pull forward handle part A of ink tank lock lever of color to replace while pressing button at B 3 Lift ink tank lock lever until it stops and then push it down toward front 343 ...

Page 344: ...4 Remove ink tank by handle A and then tap OK Important Store the removed ink tank with ink remaining in the box with the ink holes A facing up Otherwise ink may leak and cause stains Note Dispose of the used ink tank in accordance with local regulations 344 ...

Page 345: ...lled in the printer Ink may leak out Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank Important Never touch the ink holes A or the metal contacts B This may cause stains damage the ink tank and aff...

Page 346: ...t rear Important An ink tank cannot be loaded in the holder if the color or orientation is incorrect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 5 Push handle part of ink tank lock lever firmly all the way in 346 ...

Page 347: ...6 Make sure ink lamp indicator is lit Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 347 ...

Page 348: ... 7 fl oz 700 ml ink tank is heavy so use your whole arm to agitate it instead of just your wrist If you agitate the ink tank using just your wrist you may injure your wrist Important Do not remove and agitate an ink tank that has already been installed in the printer Ink may leak out Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality 348 ...

Page 349: ...e ink tank Important Never touch the ink holes A or the metal contacts B This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear 349 ...

Page 350: ...nk does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 5 Push handle part of ink tank lock lever firmly all the way in 6 Make sure ink lamp indicator is lit 350 ...

Page 351: ...Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 351 ...

Page 352: ...left appears if you have deactivated ink level detection appears The remaining ink level is indicated as shown below If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tasks that consume a lot of ink such as large format printing or head cleaning check the remaining levels and replace ink tank a...

Page 353: ...Note Tap Order ink now to view the ink supplier information 353 ...

Page 354: ...ing Ink Tank Levels Before print jobs and maintenance that consume a lot of ink If little ink is left there may not be enough for large format printing head cleaning and maintenance which require a lot of ink Replace or prepare to replace the ink tanks in the following situations If Message for Ink Replacement Appears on touch screen When the ink runs out the Status lamp flashes orange a message r...

Page 355: ...Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 355 ...

Page 356: ...Print Head When purchasing check the Model number Shape Model number PF 10 Note For instructions on replacing the print head see Replacing the Print Head 356 ...

Page 357: ...Letter size 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 2 Flick Home screen and tap Maintenance Touch Screen The Maintenance screen appears 3 Tap Print nozzle check pattern A confirmation message appears 4 Tap Yes The printer now prints a test pattern for checking the nozzles 5 Chec...

Page 358: ...s no color printing is performed on top of the black pattern Check if the dark gray areas have lines A in the CO pattern If horizontal lines are faint or incomplete execute print head cleaning Cleaning the Print Head 358 ...

Page 359: ...g Use this if printing is not improved after Deep cleaning System cleaning consumes a very large amount of ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 10 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep cleaning or System cleaning Ink may leak or an error may occur If printing is not improved after S...

Page 360: ...Maintenance Touch Screen The Maintenance screen appears 2 Tap Print head cleaning 3 Select and tap Cleaning Deep cleaning or System cleaning 4 Select and tap the ink group to be cleaned All colors Pattern 1 PM R C PGY Pattern 2 PBK MBK CO GY Pattern 3 B Y M PC A confirmation message appears 5 Tap Yes Head cleaning is now executed 360 ...

Page 361: ...6 Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles Checking for Nozzle Clogging 361 ...

Page 362: ...carefully during replacement The ink may stain clothing Do not open the print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opened the nozzles may dry out which may affect printing quality Selecting Menu for print head Replacement Caution When replacing the print head immediatel...

Page 363: ...uch Screen The Maintenance screen appears 4 Tap Head replacement A confirmation message appears 5 Tap Yes Ink begins being drawn in When it finishes instructions are displayed on the touch screen It takes about 5 6 minutes for ink to be drawn into the system Replacing print head 1 Open top cover The print head replacement procedure appears on the touch screen 2 If the print head locking cover and ...

Page 364: ...B or ink tube stabilizer C Touching may damage them 3 If ventilation duct A is dirty use damp cloth that you have wrung out completely to wipe it clean If the Carriage is obscuring the ventilation duct move the Carriage manually before cleaning the duct 364 ...

Page 365: ...essing button A in center of print head lock lever pull it forward to open it until it stops 5 Holding grip A open print head locking cover until it stops 6 Remove print head by blue handle A and then tap OK 365 ...

Page 366: ...t allow any dirt or debris to become adhered to the metal contacts of the Carriage These may damage the printer Note Dispose of the used print head in accordance with local regulations 7 Remove print head that was in case from pouch 8 Remove tape used to secure print head 366 ...

Page 367: ...We recommend removing the protective cap as you hold it over the print head case or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth If you need to put a print head somewhere temporarily before installation return it to the case in the same orientation If placed face down the nozzle or metal c...

Page 368: ...11 Lower print head locking cover to front and lock print head 12 Lower print head lock lever toward the back until it clicks 13 Close top cover 368 ...

Page 369: ...is being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 369 ...

Page 370: ...Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 370 ...

Page 371: ...Maintenance Cartridge When purchasing check the Model number Shape Model number MC 30 Note For instructions on replacing the maintenance cartridge see Replacing the Maintenance Cartridge 371 ...

Page 372: ...ialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the maintenance cartridge caref...

Page 373: ...ce Instructions appear on the touch screen Replacing Maintenance Cartridge 1 Open box and remove plastic bag and maintenance cartridge Important Never touch the metal contacts A This may damage the maintenance cartridge 2 Open maintenance cartridge cover 373 ...

Page 374: ...aintenance cartridge is heavy Always grasp the cartridge firmly and keep the cartridge level during removal and storage If you drop a used maintenance cartridge or store it at an angle ink may leak and cause stains 4 Put used maintenance cartridge in supplied plastic bag and store on flat surface 5 Check the top and bottom of the maintenance cartridge place in the box and store the box on a flat s...

Page 375: ...enance cartridge cover Important Support the maintenance cartridge cover from underneath as you wipe it 7 Keeping the new maintenance cartridge level insert it all the way in The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged 8 Close maint...

Page 376: ...376 ...

Page 377: ...aintenance cartridge info The Maintenance cartridge info screen appears If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capacity of the maintenance cartridge or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer check the remaining mainte...

Page 378: ...ridge Capacity When the maintenance cartridge capacity is drastically depleted Print head cleaning print head replacement and preparations to transfer the printer deplete much of the maintenance cartridge capacity In particular preparing to move the printer depletes a lot of the capacity Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance cartridg...

Page 379: ...Cutter Blade Cutter Blade Replacing the Cutter Blade 379 ...

Page 380: ...sing check the Model number This cutter blade comes with a part for securing the cutter blade during installation Shape Model number CT 07 Note For instructions on replacing the cutter blade see Replacing the Cutter Blade 380 ...

Page 381: ... Carriage moves and after it stops moving instructions appear on the touch screen Note If you do not take action within 2 minutes cutter blade replacement is canceled In this case repeat the procedure Replacing cutter blade 1 Open top cover The cutter blade replacement procedure appears on the touch screen 2 If cutter blade is dirty use damp cloth that you have wrung out completely to wipe it clea...

Page 382: ...n hex screw with hex wrench until loose 4 Remove cutter blade while holding A Caution Never touch any part other than A This may stain your hands or cause injury Additionally this may damage the printer 382 ...

Page 383: ...e Dispose of the used cutter blade in accordance with local regulations 5 Install new cutter blade while aligning A to B and C to D 6 Install while aligning fixing part included with replacement cutter blade with center of cutter blade 7 Turn hex screw until securely fixed 383 ...

Page 384: ...blade does not come off If the cutter blade comes off this may damage the printer 8 Remove fixing part Important Always remove the fixing part Operating with the part installed may damage the printer 9 Close top cover 10 A confirmation message will appear Tap Yes 384 ...

Page 385: ...Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern 385 ...

Page 386: ...f printing is faint or a specific color fails to print even though there is enough ink System Cleaning System Cleaning is a more powerful cleaning function Perform System Cleaning if there is no improvement even after repeating Cleaning several times Important System Cleaning consumes an extremely large amount of ink Executing system cleaning frequently will rapidly deplete your printer s ink supp...

Page 387: ... printer Select the paper feed position when the dialog box appears 4 Print a nozzle check pattern Make sure that the printer is on and click OK Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check dialog box opens 5 Check the print result Check the print results A As long as the horizontal lines are in line and not missing the nozzle is work...

Page 388: ...ults if it becomes patchy or there are areas that cannot be printed use Print Head Cleaning to clean the print heads Once cleaning is complete print the nozzle check pattern again and check the results Related Topic Cleaning the Print Heads 388 ...

Page 389: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 389 ...

Page 390: ...er cord from the outlet Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Wipe away any residue and paper dust with damp cloth that you have wrung out completely and wipe dry with dry cloth Clean the printer exterior and the power cord plug Open top c...

Page 391: ...the printer there is a risk of fire or electrical shock Important If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Cleaning Inside the Top Cover 4 Plug the power cord into the outlet 391 ...

Page 392: ...ting on paper that generates a lot of paper dust Important If the platen inside the top cover becomes dirty it may soil the underside of paper We recommend cleaning the platen after borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may...

Page 393: ... tube stabilizer C Touching may damage them Note If the cleaning brush is dirty rinse it in water 6 Using a damp cloth that you have wrung out completely wipe inside the top cover to clean it Wipe away any ink residue and paper dust debris from cutting on top cover roller A paper retainer B entire platen C borderless printing ink grooves D periphery of left and right ink suction holes E F and outp...

Page 394: ...stances come into contact with electrical components inside the printer there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality 7 Close top cover 394 ...

Page 395: ...ore cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 4 Wipe away any residue and paper dust from areas A B that come in contact with paper with damp cloth that you have wrung out completely and wipe dry with dry cloth Warning Never use flammable solvents such as alcohol benzene or thinner If these substances come into c...

Page 396: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 396 ...

Page 397: ...he amount remaining in the maintenance cartridge being used If you can move the printer in a level state using casters or something similar you do not need to execute Prepare to transportation Always follow the instructions of the service representative when preparing to transfer the printer Prepare to transportation Menu Usage Examples Transport and Storage In Low Tem perature En vironments Permi...

Page 398: ...s The printer is now prepared for transfer When the preparation is finished instructions appear on the touch screen Remove the ink tanks before packing the printer Important If consumables must be replaced a message appears on the touch screen and preparation is disabled If the message appears tap OK and contact your Canon dealer for assistance Removing Ink Tanks 1 Open left and right ink tank cov...

Page 399: ... removed the ink may leak out 4 Replace maintenance cartridge currently being used with new maintenance cartridge Replacing the Maintenance Cartridge 5 Press ON button and turn off printer Pack the printer 1 Disconnect power cord and interface cable Important Turn off the printer before you unplug it Unplugging the printer before it is off and moving it may damage the printer If you accidentally u...

Page 400: ...own Important Attach the Belt Stopper that was removed and stored after initial installation Neglecting to attach the Belt Stopper may damage the printer Never touch the linear scale A carriage shaft B or ink tube stabilizer C Touching may damage them 400 ...

Page 401: ...der of tape removal during installation 6 Remove basket by reversing installation procedure 7 Remove the Stand by reversing the installation procedure when it was attached to the printer 8 Disassemble and repackage the Stand by following the installation procedure in reverse 401 ...

Page 402: ...9 Repack Roll Holder holder stopper and printer in shipping materials and then package them in shipping box 402 ...

Page 403: ...tion always unlock the casters before moving the assembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site Install the printer 1 Mount the printer on the assembled Stand and tighten the screws firmly Caution Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other injuries...

Page 404: ...printer Also open the top cover and remove stoppers and spacers inside the printer 3 If using optional roll unit refer to Setup Guide provided with roll unit and attach roll unit to Stand 4 Refer to Printer Stand Setup Guide and attach basket to Stand 404 ...

Page 405: ...g the power cord into the outlet 7 Press the power button to turn the printer on When Do you want to install the transported printer Do not install the ink tanks yet appears tap Yes 8 When instructions for loading ink tank appear on touch screen open ink tank cover and load ink tank 405 ...

Page 406: ...lls on the Roll Holder 10 Load the Roll Media in the printer See Loading the Upper Roll on the Printer 11 Install the software Note that the driver installation procedure varies depending on the type of connection See Installing the Printer Driver Windows 406 ...

Page 407: ... See Installing the Printer Driver Mac OS 407 ...

Page 408: ...Specifications Printer Specifications Specifications Print Area 408 ...

Page 409: ...Printer Specifications Specifications Print Area 409 ...

Page 410: ... Approx 43 8 38 8 46 in 1110 984 1168 mm Main unit and Stand when using bas ket basket Position 2 4 5 3 Approx 43 8 48 2 46 in 1110 1222 1168 mm Main unit and Stand when using bas ket basket Position 3 3 Approx 43 8 56 5 46 in 1110 1434 1168 mm Weight Main unit only does not include print head and ink tanks Approx 185 lb 84 kg Stand Approx 37 lb 17 kg Roll unit Approx 35 lb 16 kg Space for install...

Page 411: ... both USB and LAN at the same time You cannot use wireless LAN and wired LAN at the same time USB Hi Speed USB 1 USB memory USB flash drive LAN Wired LAN IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Wireless LAN IEEE802 11n IEEE802 11g IEEE802 11b 2 1 To use Hi Speed USB your computer must support Hi Speed USB Additionally the Hi Speed USB interface is completely backward compat...

Page 412: ...ions Security WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK TKIP AES Setup Standard setup WPS push button method PIN code method WCN WCN NET Cableless setup Other Admin password Operating Conditions If operating conditions of the operating system are high follow those Windows Compatible Operating Sys tem Standard supplied printer driver 32 bit version Windows 10 Windows 8 1 Windows 8 Windows 7 Windows ...

Page 413: ...put correctly even with the above environmental conditions An Internet connection is required to use the Online Manual To install the software while using Windows you must have a CD ROM drive or a network connection To install the software while using Mac OS you must have a network connection Ink For information on the ink the printer supports see Ink Tanks Paper For details on the compatible medi...

Page 414: ...Supported paper core inner diameter 2 in 3 in 50 8 mm 76 2 mm Print area For details about Print Area see Print Area 1 Varies depending on the operating system or application 2 When using stand 414 ...

Page 415: ...rint Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Windows Printing to Oversized Paper Sizes Mac OS Margins of Printable Area Margins of Recommended Print Area Top Edge Bottom Edge Sides Top Edge Bottom Edge Sides Sheets 0 2 in 3 mm 0 8 in 20 mm 0 2 in 3 m...

Page 416: ...a A margin of 0 2 in 3 mm on top and bottom and 0 2 in 3 mm on left and right sides is required For borderless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required 416 ...

Page 417: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 417 ...

Page 418: ...void back strain and other injuries When moving the printer firmly grasp the Carrying Handles under each side The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the p...

Page 419: ...on reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or...

Page 420: ...s hands wrists feet and ankles Pour les usagers résidant au Canada Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susce...

Page 421: ...echtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches Symbol befindet bedeutet dies gemäß der Batterien Richtlini...

Page 422: ...ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 EU de richtlijn 2006 66 EG betreffende batterijen en accu s en of de plaatselijk geldende wetgeving waarin deze richtlijnen zijn geïmplem...

Page 423: ...n de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Unió Europea i a l Espai Econòmic Europeu Noruega Islàndia i Liechtenstein Aquests símbols indican que aquest producte no s ha de llençar amb les escombraries de la llar d acord amb la RAEE 2012 19 UE la Directiva relativa a piles i acumuladors 2006 66 CE i la legislació nacional que implement...

Page 424: ...i questo prodotto contattare le autorità locali l ente responsabile della raccolta dei rifiuti un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici oppure visitare il sito www canon europe com weee o www canon europe com battery Apenas para a União Europeia e AEE Noruega Islândia e Liechtenstein Estes símbolos indicam que este produto não deve ser eliminado juntamente com o s...

Page 425: ...ν ΕΟΧ Νορβηγία Ισλανδία και Λιχτενστάιν Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού ΑΗΗΕ 2012 19 ΕΕ την Οδηγία για τις Ηλεκτρικές Στήλες 2006 66 ΕΚ ή και την εθνική νομοθεσία που εφαρμόζει τις Οδηγίες εκείνες Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το...

Page 426: ...e Nämä tunnukset osoittavat että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU paristoista ja akuista annettu direktiivi 2006 66 EY sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Jos yllä olevan symbolin alapuolelle on paristodirektiivin mukaisesti painettu kemiallisen aineen tunnus kyseinen paristo tai akku sisältää raskasmetalle...

Page 427: ...a např v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný podobný výrobek nebo do autorizovaného sběrného místa pro recyklaci odpadních elektrických a elektronických zařízení OEEZ baterií a akumulátorů Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví protože elektrická a elektronická zařízení zpravidla obsahují pote...

Page 428: ...mulatorów mają obowiązek korzystać z dostępnego programu zwrotu recyklingu i utylizacji baterii oraz akumulatorów Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne związane ze zużytym sprzętem elektrycznym i elektronicznym Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do e...

Page 429: ...ja elektroonikaseadmetest tekkinud jäätmete ning patarei ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega asjakohase valitsusasutusega asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga Lisateavet leitate ka Interneti leheküljelt www canon europe com weee või www canon europe com battery Tikai Eiropas Savienībai un EEZ Norvēģijai Island...

Page 430: ...ymo bendrovė sertifikuoti organai ar buitinių atliekų surinkimo įmonės Taip pat siūloma apsilankyti interneto svetainėje www canon europe com weee arba www canon europe com battery Samo za Evropsko unijo in EGP Norveška Islandija in Lihtenštajn Ti simboli pomenijo da tega izdelka skladno z Direktivo OEEO 2012 19 EU Direktivo 2006 66 ES in ali nacionalno zakonodajo ki uvaja ti direktivi ne smete od...

Page 431: ...тна служба за битови отпадъци или посетете www canon europe com weee или www canon europe com battery Doar pentru Uniunea Europeană şi EEA Norvegia Islanda şi Liechtenstein Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere în conformitate cu Directiva DEEE 2012 19 UE Directiva referitoare la baterii 2006 66 CE şi sau legile dvs naţionale ce implemente...

Page 432: ...ije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda službe za zbrinjavanje otpada odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www canon europe com weee ili www canon europe com battery Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU Direktivom...

Page 433: ...Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 433 ...

Page 434: ...Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from Mac OS 434 ...

Page 435: ... Microsoft Office applications See Printing Hanging and Horizontal Banners Large Format Printing Windows See Printing Hanging and Horizontal Banners Large Format Printing Mac OS Borderless printing Print without a margin border around posters or photos See Prints without Edges Based on the Scenarios Windows See Prints without Edges Based on the Scenarios Mac OS Banner printing You can print multip...

Page 436: ...utomatic selection of the right paper for the print job Selecting Roll Paper Auto in Paper Source in the printer driver enables automatic selection and printing on the roll that suits the print job from the loaded rolls See Printing by Automatically Switching Upper level and Lower level Roll Papers Windows See Printing by Automatically Switching Upper level and Lower level Roll Papers Mac OS Sheet...

Page 437: ...ter on 1 Press ON button to turn on printer The printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait appears 2 When startup is finished ON button lights up and printer enters standby mode 437 ...

Page 438: ...essary The ON button and Status lamp never light up and nothing appears on the touch screen Make sure the printer is plugged in correctly Check the connection at the plug and electrical outlet No paper is loaded Load paper See Loading and Printing on Rolls See Loading and Printing on Sheets Turning the printer off Important Never disconnect the printer s power supply or unplug it during a print jo...

Page 439: ... take action as necessary If the Status lamp is flashing white the printer is receiving a print job Turn off the printer after printing is finished 2 Hold down the ON button for more than a second Ending Please wait a while appears on the touch screen and the printer turns off 439 ...

Page 440: ...ng Time in the printer driver See Specifying the Ink Drying Time for Rolls Once you have used all the paper on a roll clean the platen If the platen inside the top cover becomes dirty it may soil the underside of paper See Cleaning Inside the Top Cover 1 Turn the printer on See Turning the Printer On and Off 2 Load a roll on the Roll Holder See Loading Rolls on the Roll Holder 3 Load roll paper in...

Page 441: ...ave set Manage remaining roll amount to Enable specify the roll length after selecting the media type See Specifying the Paper Length 5 Complete settings in the printer driver for the type of paper and other details How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Window Mac OS 441 ...

Page 442: ...6 Send the print job Printing in Windows Printing from Mac OS The printer now starts printing the print job 442 ...

Page 443: ...r Information List Borderless printing is not supported on sheets For the features and the main printing methods available for sheet printing see Printing Options Using Rolls and Sheets 1 Turn the printer on See Turning the Printer On and Off 2 Complete settings in the printer driver for the type of paper and other details How to Open the Printer Driver Setup Window Windows How to Open the Printer...

Page 444: ...3 Send the print job Printing in Windows Printing from Mac OS 4 Load the sheet See Loading Sheets in the Printer Start printing 444 ...

Page 445: ...ng Note The appearance of the dialog box varies depending on the software application In most cases the dialog box includes basic printing options and enables you to choose the printer specify the range of pages number of copies and so on Example Print dialog box displayed by the application If another printer is selected select the printer you want to use under Select Printer or in the dialog box...

Page 446: ...software or from the operating system menu For details see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Window Mac OS 446 ...

Page 447: ...ions of Mac OS X in System Preferences before printing For instructions on registering printers see Sharing the Printer on a Network Mac OS Important During this setup process the printer will not be listed among available printers if it is off or disconnected Printing from the application software 1 In the application software select Print from the File menu to display the dialog box for printing...

Page 448: ... printing As shown in the following illustration you can switch to other panes in this dialog box to complete settings for various methods of printing including enlarged and reduced printing borderless printing and so on 448 ...

Page 449: ...Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from Mac OS 449 ...

Page 450: ... printer operation varies depending on the current status You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message To cancel the print job select Yes You press the Stop button during printing Pressing the Stop button during printing displays a confirmation message To cancel the print job immediately select Yes 450 ...

Page 451: ... to display the printer window Note You can proceed from the folder for configuring the printer settings in the OS you are using For example in Windows 7 open the Devices and Printers window from the start menu and double click the printer icon 2 Right click the job to cancel and select Cancel 3 If job to be canceled is not shown in printer window that is if print data has already been received by...

Page 452: ...Note The screen may differ slightly depending on the model you are using 452 ...

Page 453: ...icon in the Dock to display the printer window 2 Either click for the job to cancel printing or select the job to cancel printing and then click Delete to delete the job Note If the job to be canceled is not shown in the printer window that is if the print data has already been received by the printer you can cancel printing from the operation panel on the printer or from RemoteUI For details Canc...

Page 454: ...Pausing Printing Pausing Printing 454 ...

Page 455: ...re normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing to Disable and printing from the job queue resumes When paper is advanced If you changed the media type from the paper settings display area 1 Tap Job management on Home screen during printing Note If the Home screen does not appear press ...

Page 456: ...ect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Color...

Page 457: ...Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Other Convenient Settings Stamp Printing Registering a Stamp Setting ...

Page 458: ...ction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Interpreting the ICC Profile Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size ...

Page 459: ...nt 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing from Printer Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel Printing from Smartphone Tablet Connecting Smartphone Tablet to Printer Directly via Wireless L...

Page 460: ... Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Prints without Edges Based on the Scenarios Changing the Clear Coating Settings Printing Hanging and Horizontal Banners Large Format Printing Printing by Dividing Joining Documents Printing Document in Center of Paper Printing by Saving Roll Paper Switching the Paper Source to Match the Purpose Displaying the Print Re...

Page 461: ... of paper loaded in the printer from the Media Type list on the Main tab Important See Paper Information List for Canon authentic paper or Canon output check paper Note Click Get Information to display the Paper Information on Printer dialog box The Paper Information on Printer dialog box allows you to get the paper information from the printer and to set the paper source and the media type on the...

Page 462: ...ality For Print Quality select Highest High or Standard according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 7 Select the paper size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 462 ...

Page 463: ...ose Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 9 Select roll paper width If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 463 ...

Page 464: ...er settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can execute Print but you may not obtain the correct printing result Checking Printer Settings and Applying Settings to Printer Driver 1 Open printer driver setup window 464 ...

Page 465: ...ter driver click OK Note If the media type and the output paper size are not set on the printer OK will be grayed out and cannot be clicked If communication with the printer is disabled the Get Information does not appear or printer media information from the printer cannot be obtained If the paper information in the printer driver is not the latest information a message appears and the Paper Info...

Page 466: ...print from the first page 4 Complete the setup Click OK When you execute print the specified number of copies will be printed with the specified printing order Important When the application software that you used to create the document has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application s...

Page 467: ... Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper level and Lower level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 467 ...

Page 468: ... in this way is called 2 level roll switching For instructions on setting the paper see Setting the Paper Rolls in the Printer According to the Intended Use For the 2 level roll switching procedure see Printing by Automatically Switching Upper level and Lower level Roll Papers Guidelines on how to switch Roll 1 and Roll 2 for certain cases are summarized in How to Switch Paper Rolls Refer to this ...

Page 469: ... the print job Set two paper rolls of the same width but of different types of paper on the upper and on the lower trays Alternatively set two paper rolls of different width and different types of paper on the upper and on the lower trays Setting the paper Example 1 Paper feeding tray Roll Width Media Type Upper level A1 A2 Roll 594 0mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper...

Page 470: ...e settings an error may occur causing the wrong paper roll to be used in such cases it is recommended that instead of using 2 level roll switching you specify which one is best between paper roll 1 and paper roll 2 and print Document Size A3 Media Type Plain Paper Roll 1 ISO A1 A2 Plain Paper Roll 2 ISO A3 A4 Glossy Paper To learn how to switch paper feeding trays see How to switch paper rolls 470...

Page 471: ...ers is as follows 1 Load roll papers in upper and lower levels of printer 2 Open the printer driver setup window 3 Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab 4 Select the paper size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 5 For Paper S...

Page 472: ...s check box The current settings are displayed in the settings preview on the left side of the Page Setup tab Note If you rotate a portrait document 90 degrees and print it at that horizontally you may be able to save paper depending on the paper size Important When you select the Rotate Page 90 degrees check box and print the document the document will be rotated 90 degrees only if the vertical l...

Page 473: ...identify size the document may be printed on the unintended roll paper Canon recommends that you set this setting to Identify size before you print 2 level roll switching is not possible when the paper rolls being fed on the platen are not compatible with automatic cut off For checking which types of paper are compatible with automatic cut off look up the paper you want to use on the Paper Informa...

Page 474: ...ng Windows 7 or Windows Server 2008 R2 select the Start menu Control Panel Hardware and Sound Hardware Devices and Printers The Devices and Printers window is displayed If you are using Windows Vista or Windows Server 2008 select the Start menu Control Panel Hardware and Sound Printers The Printers window is displayed 2 Display setup window Right click the Your model name icon and select Printer p...

Page 475: ...le to print the document as intended 5 Open the printer driver setup window 6 Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab 7 Select the paper size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 8 For Paper Source select Roll Paper Auto 9 Select...

Page 476: ...e able to print the document as intended If roll papers of the same width and type are loaded in the upper and lower levels and the Automatically switch paper sources paper size priority check box is selected on the Device Settings tab Roll 1 upper level roll paper will always be used for printing If roll papers of the same width and type are loaded in the upper and lower levels and you want to au...

Page 477: ... take up unit is loaded the roll paper cannot be switched automatically Note If Error or On hold are displayed replace the paper to match the requirements of the print job In order to minimize paper waste it is recommended that you configure the control panel on the Printer unit as indicated below In Device settings Paper related settings set Roll paper auto switching to Identify size In Paper set...

Page 478: ...ess printing Error Both paper roll 1 and paper roll 2 are compatible with borderless printing To Condition 5 Condi tion 5 Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job only when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the paper roll of ...

Page 479: ...n fed into the printer and has exited it If the Detect paper setting mismatch setting is set on Display warning or Do not detect Condition Situation Judgment result Condi tion 1 Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job Only one of either paper roll 1 or paper roll 2 is long enough Select the paper roll of sufficient length Neit...

Page 480: ...y when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the paper roll of the match ing width Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job To Condition 6 Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job Paper roll ...

Page 481: ...b Roll width is the same Select the paper roll currently being fed into the platen 1 1 In the following cases neither roll 1 nor roll 2 are being fed onto the platen In such cases paper roll 1 is selected When the printer has switched to sleep mode and has returned to the initial position When the printer has been turned on When cut paper has been fed into the printer and has exited it 481 ...

Page 482: ...Windows 7 or Windows Server 2008 R2 select the Start menu Control Panel Hardware and Sound Hardware Devices and Printers The Devices and Printers window is displayed If you are using Windows Vista or Windows Server 2008 select the Start menu Control Panel Hardware and Sound Printers The Printers window is displayed 2 Display setup window Right click the Your model name icon and select Printer prop...

Page 483: ...Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print 483 ...

Page 484: ...o print you can print with settings that match the document The procedure for printing by using a print purpose is as follows 1 Open the printer driver setup window 2 Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab 3 Select print setting mode From the pull down menu select Easy Settings 484 ...

Page 485: ...hrome Select this setting to print an illustration or a photo in monochrome Poster Select this setting to print a poster Note To check the settings of the items that are set by Print Target click View Settings 5 Select the paper size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software The current settings are dis...

Page 486: ...rtant The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 7 Set the other items Set the other items as necessary 8 Complete the setup Click OK When you print the document is printed to match the specified print purpose 486 ...

Page 487: ...lect Edit Using PosterArtist from the pull down menu Note Edit Using PosterArtist may not be available for use depending on the usage environment 3 Start up PosterArtist Lite Click OK When printing is executed PosterArtist Lite starts up and PageCapture window opens 4 Select page to get in PosterArtist Lite 5 Edit page in PosterArtist Lite Image editing and sorting is implemented in PosterArtist L...

Page 488: ...Note For instructions on how to edit and rearrange images refer to the PosterArtist Lite manual 488 ...

Page 489: ...ng Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode 489 ...

Page 490: ...ou want to adjust the color balance slightly The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Open the printer driver setup window 2 Select the Advanced Settings Select Advanced Settings from the pull down me...

Page 491: ... becomes stronger You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver After adjusting each color click OK 5 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Related Topics Setting th...

Page 492: ...window 2 Select Advanced Settings From the Main tab pull down menu select Advanced Settings 3 Select the print quality For Print Quality select Custom The Custom dialog box opens 4 Setting the print quality level Drag the slider bar to select the print quality level and click OK 5 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print q...

Page 493: ...ortant Certain print quality levels cannot be selected depending on the settings of Media Type Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 493 ...

Page 494: ... tab pull down menu select Advanced Settings 3 Select color mode For Color Mode select Monochrome or Monochrome Photo Note Depending on the media type selected for Media Type on the Main tab either Monochrome or Monochrome Photo appears 4 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome 494 ...

Page 495: ...case actual colors printed may differ from those in the original image data When using the grayscale printing function to print Adobe RGB data convert the data to sRGB data using an application software Note With Monochrome or Black and White Photo Print inks other than black ink may be used as well Related Topic Adjusting Tone 495 ...

Page 496: ... 1 Open the printer driver setup window 2 Selecting Media Type from the Main tab For paper for which the black and white tone can be adjusted select the paper you want to use from Paper Information List and check the information 3 Select Advanced Settings From the Main tab pull down menu select Advanced Settings 4 Select color mode For Color Mode select Color and then click Color Settings The Colo...

Page 497: ...ng the colors in the center adjustment area Adjust the horizontal and vertical sliders by dragging them to the left right or up down respectively You can also adjust color tones by clicking or dragging the center adjustment area with the mouse You can also directly enter values that are linked to the sliders When you enter values set values in the range of 100 to 100 for X and 50 to 50 for Y Note ...

Page 498: ...e left side After adjusting the tones click OK 6 Complete the setup Click OK on the Main tab When you execute print the color document is converted to grayscale data with adjusted tones It allows you to print the color document in monochrome Related Topics Printing a Color Document in Monochrome Adjusting Brightness Adjusting Contrast 498 ...

Page 499: ... want to use an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows 1 Open the printer driver setup window 2 Select Advanced Settings From the Main tab pull down menu select Advanced Settings 3 Select color mode For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Select color co...

Page 500: ...the Windows ICM function Select when printing from an ICM function compatible application Note You cannot use ICM when using an XPS printer driver None Print without performing color matching on the printer driver Select this when performing color matching using applications such as Adobe Photoshop or printing a color chart using a profile creation tool 5 Complete the setup Click OK on the Main ta...

Page 501: ...Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile 501 ...

Page 502: ...a refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space of the image data or the application software to be used There are two typical printing methods Check the color sp...

Page 503: ...nitor Color temperature D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Note When printing from an application software that can identify ICC profiles and allows you to specify them use a printing ICC profile in the applicati...

Page 504: ...y of the monitor Select this when you wish to print a photo Saturation Poster Reproduces a tint that people feel to be pleasing Select this when you wish to print a poster or business document 6 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brightness and Contrast settings and then click OK 7 Complete the setup Click OK on t...

Page 505: ...Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 505 ...

Page 506: ...ecified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself or one for special Canon paper be sure to select color management items from your application software For instructions refer to the...

Page 507: ...When you execute print the printer uses the color space of the image data Specify an ICC Profile with the Printer Driver and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one the data color space is printed as sRGB 1 Open the printer driver setup window 2 Select Advanced Settings From the Main tab pull down menu select ...

Page 508: ...Color and then click Color Settings The Color Settings dialog box appears 4 Select color correction Click Matching tab and select ICC Profile Matching for Color Correction 5 Select For Input Profile Select the input profile you want to use 508 ...

Page 509: ...a 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Saturation Reproduces a tint that people feel to be pleasing Select this when you wish to print a poster or business document Relative Colorimetric When image data is converted to the color space of the printer this me...

Page 510: ...d Contrast settings and then click OK 9 Complete the setup Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 510 ...

Page 511: ...nstalled for this printer appear as follows 1 Printer model 2 Media type For the names of compatible paper check the information for the paper you want to use from Paper Information List Note For ICC profiles that display P at the end of the media type the print results are the same when you set Rendering Intent to Perceptual or Relative Colorimetric 511 ...

Page 512: ...om the Main tab pull down menu select Advanced Settings 3 Select color mode For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Adjust brightness On the Color Adjustment tab moving the Brightness slider to the right brightens dilutes the colors and moving the slider to the left darkens intensifies the colors You can also directly enter a value linked t...

Page 513: ...Click OK on the Main tab When you execute print the data is printed at the adjusted brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Contrast 513 ...

Page 514: ...he contrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows 1 Open the printer driver setup window 2 Select Advanced Settings From the Main tab pull down menu select Advanced Settings 3 Select color mode For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Adjust the contrast On the Color Adjustment tab moving the Co...

Page 515: ... settings preview on the left side of the printer driver After adjusting each color click OK 5 Complete the setup Click OK on the Main tab When you execute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness 515 ...

Page 516: ...ettings The procedure for using the detailed setting mode and printing is as follows 1 Open the printer driver setup window 2 Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab 3 Select Advanced Settings From the Main tab pull down menu select Advanced Settings 516 ...

Page 517: ...size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software The current settings are displayed in the settings preview on the left side of the window 6 Select the paper source For Paper Source select the setting that matches your purpose Important The paper feed method will differ according to the paper or lower lev...

Page 518: ...ou print the document is printed with the print conditions you set Related Topics Adjusting Color Balance Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 518 ...

Page 519: ...ethod will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 4 Select roll paper width If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 5 Select scaled printing Check the Enlarged Reduced Printing check box 6 Set one of scaling methods described below From the items listed below sel...

Page 520: ...Size list and enlarged when a size larger is selected 7 Complete the setup Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver If you a...

Page 521: ... Setup tab and Roll Paper Auto is selected for Paper Source Roll 1 upper level roll paper is always used for printing Note Selecting Enlarged Reduced Printing changes the printable area of the document 521 ...

Page 522: ...all areas of the document are printed at their actual size A printout that has the same area as the document can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Open the printer driver setup window 2 Select the paper size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with...

Page 523: ...t settings are displayed in the settings preview on the left side of the Page Setup tab 5 Select the paper source For Paper Source select the setting that matches your purpose Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 523 ...

Page 524: ...ing necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of document size Roll paper 6 mm or more added to width and 6 mm or more added to height of document size Note An oversized paper size cannot be used for the largest paper size that can be loaded in the printer To set an oversized paper size for a non standard paper size registe...

Page 525: ... becomes registered to Page Size and can be selected any time after that If you want to use a user defined paper temporarily setting it from Custom Size is suitable The procedure for specifying a custom size is as follows Setting from Paper Size Options 1 Open the printer driver setup window 2 Click Size Options on the Page Setup tab The Paper Size Options dialog box opens 3 Set user defined paper...

Page 526: ...ze while keeping the Width and Height ratio 4 Set user defined paper Click OK then it returns to Page Setup tab The paper size registered by using Custom Paper Size Name is registered to Custom Paper Size of Page Size and can be selected at any time Setting from Custom Size 1 Open the printer driver setup window 2 Select the paper size For Page Size on the Page Setup tab select Custom Size from th...

Page 527: ...nt has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the values Printing may be disabled depending on the size of the specified user defined media For information about printable sizes for...

Page 528: ...ffer from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results The maximum configurable size with Custom Size is 3 2m 528 ...

Page 529: ...Prints without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full Size without Margins 529 ...

Page 530: ...per Source choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 Important The feeding methods you can choose from vary depending on paper and lower tray paper roll 2 settings or on roll unit option settings 3 Select paper roll width For paper roll width enter the same value set in the printer under Roll Width 4 Select borderless printing In the Page Setup tab place a ...

Page 531: ... the paper may come out stained 6 Select a method for printing borderless In the Borderless Printing Method tab place a checkmark next to the Fit Paper Size option If the size of the document is different from the size of the paper you want to print on select the paper size you want to print on from Printer Paper Size 7 Complete the setting process Click OK If you print now the document will be pr...

Page 532: ...sing the paper to be unevenly cut You may be able to improve the situation by clicking Specify on the Main tab and in the Paper Detailed Settings dialog box under Drying Time set Between Pages to a higher value If you print borderless while Automatically switch paper sources paper size priority is on in the Page Setup tab under Borderless Printing Method you will only be able to select Scale to fi...

Page 533: ... In Paper Source choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 Important The feeding methods you can choose from vary depending on paper and lower tray paper roll 2 settings or on roll unit option settings 3 Select paper roll width For paper roll width enter the same value set in the printer under Roll Width 4 Select borderless printing In the Page Setup tab pl...

Page 534: ...6 Select a method for printing borderless Place a checkmark next to Scale to fit Roll Paper Width in Borderless Printing Method 7 Complete the setting process Click OK Job will print to the entire roll width without a white border Important If you choose a paper size not compatible with borderless printing it will be replaced with a size compatible with whole surface borderless printing If you pla...

Page 535: ...Paper Detailed Settings dialog box under Drying Time set Between Pages to a higher value If you print borderless while Automatically switch paper sources paper size priority is on in the Page Setup tab under Borderless Printing Method you will only be able to select Scale to fit Roll Paper Width In such cases paper roll 1 the paper roll in the upper tray will be normally used for printing If the s...

Page 536: ...ct a feeding method In Paper Source choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 Important The feeding methods you can choose from vary depending on paper and lower tray paper roll 2 settings or on roll unit option settings 3 Select paper roll width For paper roll width enter the same value set in the printer under Roll Width 4 Select borderless printing In th...

Page 537: ...s in the Layout tab will be displayed in gray out and you will not be able to configure them Depending on paper size the length width ratio of the paper may be different from that of the image making it impossible for the whole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the pap...

Page 538: ...Roll Width margins may be formed on the left and right of the document even when borderless printing is set A2 A3 Roll 420 0mm 16 in Roll 406 4mm A3 Roll 329 0mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm Also stains may appear on the back of the paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 mm 538 ...

Page 539: ...ust the glossiness This section explains procedures for changing the clear coating settings 1 Open the printer driver setup window 2 Select Advanced Settings From the Main tab pull down menu select Advanced Settings 3 Select color mode For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Set clear coating area 539 ...

Page 540: ...o produced unsatisfactory clear coating effects selecting Overall may improve the results Important Depending on the type of paper selected from Media Type on the Main tab you may not be able to select Overall tab For paper for which Overall can be used select the paper you want to use from Paper Information List and check the information If Overall is selected and the media type is changed to one...

Page 541: ...tion software 2 Open the printer driver setup window 3 Select the paper size Select the same original paper size created in the application soft in the Page Setup tab s Page Size In the event an optional size is set in the application software select Custom Size from Custom Paper Size in Page Size and designate size in the dialog box that appears 4 Select roll width Select the equivalent to the pa...

Page 542: ...ported by the application For example when printing on paper 600mm wide and 3 000mm long use the following settings when setting length to 1 6 the user defined paper User defined paper 1 Width600mm Height3 000mm User defined paper 2 Width100mm Height500mm 2 Create original document in application software Use registered user defined paper 2 to create original document in application software 3 Ope...

Page 543: ...Printing by Dividing Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters 543 ...

Page 544: ... setup window 2 Select Free Layout On the Layout tab select the Page Layout check box and then from the pull down menu select Free Layout 3 Complete the setup Click OK When you print Canon imagePROGRAF Free Layout starts Canon imagePROGRAF Free Layout allows you to edit and rearrange images Note To lay out multiple application software documents onto one page repeat steps 1 to 3 without closing th...

Page 545: ...source For Paper Source on the Page Setup tab select the setting that matches your purpose from Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 3 Set roll paper options Click Roll Paper Options to display the Roll Paper Options dialog box Select the Banner Printing check box and t...

Page 546: ...4 Complete the setup Click OK on the Page Setup tab When you print the document is printed with the print conditions you set 546 ...

Page 547: ...p window 2 Select the print paper size From the Page Size list on the Page Setup tab select the size of the paper loaded in the printer 3 Set number of pages to be printed per sheet On the Layout tab select the Page Layout check box and from the pull down menu select 2 Pages Sheet 4 Pages Sheet 6 Pages Sheet 8 Pages Sheet 9 Pages Sheet or 16 Pages Sheet The current settings are displayed in the se...

Page 548: ...ngs in the Page Layout Printing dialog box and click OK Page Order To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Layout tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 548 ...

Page 549: ...Important When there is a checkmark attached to Banner Printing on the Page Setup tab Page Layout is grayed out and cannot be set 549 ...

Page 550: ...ng and printing posters is as follows Setting for Dividing and Printing Posters 1 Open the printer driver setup window 2 Select the print paper size From the Page Size list on the Page Setup tab select the size of the paper loaded in the printer 3 Set number of divisions On the Layout tab select the Page Layout check box and from the pull down menu select Poster 1 x 2 or Poster 2 x 2 The current s...

Page 551: ...Only Specific Pages If ink becomes faint or runs out during printing you can reprint only the specific pages by following the procedure below 1 Display Pages to Print dialog box For Page Layout click Set to display the Pages to Print dialog box 2 Set print range Clear the check boxes of the pages you do not want to print In the setting view the pages that you cleared are deleted and only the pages...

Page 552: ...ay a cleared page click that page again To switch the pages to display hide click Invert in the Pages to Print dialog box 3 Complete the setup Click OK on the Layout tab When you print only the specified pages are printed Important If you partition and print as a poster the source document will be printed in enlarged form so the print results may become rough 552 ...

Page 553: ...e magnification using Scaling from Enlarged Reduced Printing on the Page Setup tab and printing the start point for enlarge reduce will always be fixed based on the top left corner of that page For that reason for reduced printing the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered on the Layout tab the top bottom left and right marg...

Page 554: ...the paper source For Paper Source select the setting that matches your purpose Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 6 Select roll paper width If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 7 Print document in the center of paper Se...

Page 555: ...8 Complete the setup Click OK When you print the document is printed in the center of the paper 555 ...

Page 556: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 556 ...

Page 557: ...Media Type list on the Main tab 3 Select the paper size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 4 Select the paper source For Paper Source on the Page Setup tab select the setting that matches your purpose from Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ according to ...

Page 558: ...paper loaded in the printer 7 Complete the setup Click OK When you print you can rotate a portrait document 90 degrees to save paper Important When there is a checkmark attached to Banner Printing on the Page Setup tab Rotate Page 90 degrees is grayed out and cannot be set 558 ...

Page 559: ...it format as the Page Size from the Page Setup tab if the length in the vertical direction is longer than the width selected in Roll Width even if a checkmark is placed next to Rotate Page 90 degrees the page will not be rotated 559 ...

Page 560: ...or saving paper by eliminating the upper and lower margins is as follows 1 Open the printer driver setup window 2 Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab 3 Select the paper size From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 560 ...

Page 561: ...l differ according to the paper or lower level roll paper 2 settings or roll unit option settings 5 Select roll paper width For Roll Paper Width select the width of the roll paper loaded in the printer 6 Selecting Paper Saving On the Layout tab select the No Spaces at Top or Bottom check box The current settings are displayed in the settings preview on the left side of the window 561 ...

Page 562: ...7 Complete the setup Click OK When you print the upper and lower margins are eliminated so that you can save paper 562 ...

Page 563: ... loaded in the printer from the Media Type list on the Main tab 3 Select the paper source From the Paper Source list on the Page Setup tab select the paper source that matches your purpose Roll Paper Auto Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job Roll 1 Feeds paper from Roll 1 Roll 2 Feeds paper from Roll 2 Cut Sheet Feeds paper using the cut paper...

Page 564: ...urce to print the data Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 564 ...

Page 565: ...printing The procedure for displaying the print result before printing is as follows 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print theCanon imagePROGRAF Preview opens and displays the print results Related Topic Canon imagePROGRAF Preview 565 ...

Page 566: ...Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing 566 ...

Page 567: ...PORTANT and other stamps that are used often in companies are pre registered The procedure for printing with a stamp is as follows 1 Open the printer driver setup window 2 Select stamp On the Layout tab select the Stamp check box and then select the stamp to use from the list The current settings are displayed in the settings preview on the left side of the Layout tab 3 Complete the setup Click OK...

Page 568: ... can also change and re register some of the settings of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Select stamp On the Layout tab select the Stamp check box and click Define Stamp The Define Stamp dialog box opens 568 ...

Page 569: ...elect Transparent to print the stamp on the back of the document and select Overlap to print it on the front Position Specifies the stamp position on the page Enter numbers in X and Y to set the coordinates or drag the horizontal and vertical slide bars to the left right or up down to change the settings Angle Set the stamp placement angle Enter a number in Set Angle to set the angle or drag the s...

Page 570: ...ng while viewing the preview 4 Complete the setup Click OK to return to the Layout tab The registered title appears in the Stamp list Note The stamp registered as the default setting cannot be changed Deleting an Unnecessary Stamp 1 Select stamp On the Layout tab select the Stamp check box and click Define Stamp The Define Stamp dialog box opens 2 Select the stamp to be deleted Select the title th...

Page 571: ...ify them with the application software the procedure for selecting a page size and orientation is as follows 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate Page 90 degrees check box when you want to perform printing with the original being rot...

Page 572: ...The procedure for registering a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 2 Set the necessary items On the Main tab the Page Setup tab and the Layout tab specify the print settings you want to register 3 Display Add dialog box On the Favorites tab click Add The Add dialog box opens 4 Register favorite setting 572 ...

Page 573: ...plete the setup Click OK When you print the document is printed with the settings of the registered favorite Deleting Unnecessary Printing Profile 1 Select favorite to be deleted Select the favorite you want to delete from the Favorites list on the Favorites tab 2 Delete setting Click Delete When the confirmation message appears click OK The selected favorite is deleted from the Favorites list Not...

Page 574: ... Roll 1 and Roll 2 Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 3 Display Roll Paper Options dialog box Click Roll Paper Options to display the Roll Paper Options dialog box 4 Set auto cut From Automatic Cutting select the item that matches your purpose The current settings are displayed in the settings preview...

Page 575: ...roll paper manually after printing Note The default setting for automatic cutting is Yes After completing the setting click OK to return to the Page Setup tab 5 Complete the setup Click OK on the Page Setup tab When you print the roll paper is cut automatically after printing or cut guidelines are printed 575 ...

Page 576: ...tings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Print Area Prints without Edges Based on the S...

Page 577: ...ages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing 577 ...

Page 578: ...Printing from Printer Printing from USB Flash Drive 578 ...

Page 579: ...Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel 579 ...

Page 580: ...EG file Files which conforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 19200 or less vertically and horizontally Does not support some samplings 1 Make sure printer is turned on 2 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in th...

Page 581: ...ped There are no files that can be printed is displayed on the touch screen The screen below appears A Number of copies Tap to display the screen below and specify the number of copies B Preview Tap to preview an image of the printout on the preview screen C Settings Tap to display the Settings screen You can change the print settings For more on the setting items 581 ...

Page 582: ...ems for Printing Using Operation Panel 6 Tap Start print The printer starts printing Note Tapping Yes on the displayed screen returns to step 5 Tap a folder or data to print Tapping No returns to HOME screen 582 ...

Page 583: ...m to display the settings Tap to specify the setting 1 Color Select color or black and white printing 2 Print qlty Print quality Select print quality according to the photo 3 Paper src Paper source Select where to feed paper 4 Rotate The image is printed rotated by 90 degrees if you select 90 degrees 5 Fit paper Select whether to print to fit the loaded paper 6 Tap to specify the print settings 58...

Page 584: ...Smartphone Tablet For more on printing from a device via wireless LAN refer to the device s or application s instruction manual Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 584 ...

Page 585: ...tting to Use Wireless LAN Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel If a device has already been connected to the printer via wireless LAN and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time Check the usage restrictions an...

Page 586: ...below Changing Direct Connection Setting 5 Tap OK The direct connection is enabled and a device can be connected to the printer wirelessly Connecting Smartphone Tablet to Printer 1 Turn on wireless communication on your device Enable Wi Fi on your device s Setting menu For more on turning on wireless communication see your device s instruction manual 2 Select DIRECT XXXX PRO 2000 X represents alph...

Page 587: ...of your wireless communication device and tap Yes Changing Printer Setting to Use Wireless LAN Follow the procedure below to change the printer setting to use wireless LAN 1 Flick HOME screen and tap LAN settings Menu Operations 2 Tap Change LAN 3 Tap Activate wireless LAN If you do not use the printer over wireless LAN select Activate wired LAN or Disable LAN Changing Direct Connection Setting Ch...

Page 588: ...acters 3 Tap OK to finish entering device name 4 Tap OK to finish specifying device name To change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen If you want the printer to display the screen to inform you a Wi Fi direct compatible device is connecting to the printer tap Yes Important To prevent an unautho...

Page 589: ...g Using Canon Application Software Preview Guide Free Layout Guide Print Plug In for Office Guide Direct Print Share Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 589 ...

Page 590: ...Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 590 ...

Page 591: ...anon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting information Deleting the Undesired Print Job Canon IJ Status Monitor Checking the Ink Status from Your Computer Instructions for Use Printer Driver 591 ...

Page 592: ...nter driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Specifying the Prin...

Page 593: ...inting differs from the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Special Settings on the Layout tab The Special Settings dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item...

Page 594: ...The Layout tab is displayed again 594 ...

Page 595: ...s the information that is set within the printer driver and allows you to check the document layout print order and number of pages You can also change the media type and paper source settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before pri...

Page 596: ...leaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 10 right click the Start menu and select Control Panel Hardware and Sound Devices and Printers If you are using Windows 8 1 or Windows 8 from the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 sel...

Page 597: ...he Start menu Control Panel Hardware and Sound Hardware Devices and Printers The Devices and Printers window is displayed If you are using Windows Vista or Windows Server 2008 select the Start menu Control Panel Hardware and Sound Printers The Printers window is displayed 2 Display setup window Right click the Your model name icon and select Printer properties in Windows 10 Windows 8 1 Windows 8 o...

Page 598: ...es carries out the media information update Users other than administrators can check if a media information update is required but cannot carry out the update itself When you have added deleted or edited media using administrative tools the Media Configuration Tool but have not updated the media information issues may arise such as the inability to print 598 ...

Page 599: ...rms select Settings Control Panel Hardware and Sound Hardware Devices and Printers The Devices and Printers window is displayed If you are using Windows 7 or Windows Server 2008 R2 select the Start menu Control Panel Hardware and Sound Hardware Devices and Printers The Devices and Printers window is displayed If you are using Windows Vista or Windows Server 2008 select the Start menu Control Panel...

Page 600: ... changes Prohibits changes to account IDs that have already been set Check this check box to prevent other users from changing IDs 5 Apply the settings Click OK The Device Settings tab is displayed again The settings are enabled hereafter Note Accounting can be set only by users with Administrator rights Users without Administrator rights may not be able to set Accounting information 600 ...

Page 601: ...nter driver setup window 2 Display the Canon IJ Status Monitor Click Status Monitor on the Main tab The Canon IJ Status Monitor appears 3 Display the print jobs Click Display Send Queue The print queue window opens 4 Delete the print jobs Select the print jobs you want to delete and select Cancel from the Document menu When the confirmation message appears click Yes The deletion of the print job i...

Page 602: ... as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Page Setup tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region wher...

Page 603: ...In such cases take the appropriate action as described 603 ...

Page 604: ...anon IJ Status Monitor On the Main tab click Status Monitor The Canon IJ Status Monitor opens 3 Display Estimated ink levels For Estimated ink levels click the disclosure triangle to display an image representation of the ink status Note The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 604 ...

Page 605: ... more time Immediately after installing or updating the printer driver you might not be able to visualize new features in some of the application software In all application software provided with printing features choose Print from the File menu and after selecting the printer you are using click the Properties button After the Properties dialog box has opened immediately close it by clicking OK ...

Page 606: ...ry large images from your computer when it s running low on memory you may not be able to print correctly for example it may take a very long time to print or parts of the image may end up missing In such cases try printing after following the procedure indicated below If you are using a 32 bit driver open the Layout tab and click Special Settings Turn off Fast Graphic Process Increase your comput...

Page 607: ...ayout printing nor to get the intended printing results If you try to print data on a very large size paper through applications like Adobe Illustrator you may not be able to print In such cases try printing after following the procedure indicated below Open the Main tab and uncheck Preview before printing If you are using a 32 bit driver open the Layout tab and click Special Settings Turn off Fas...

Page 608: ...ver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Maintenance Tab Description Device Settings Tab Description Canon IJ Status Monitor Description 608 ...

Page 609: ... that is loaded in the printer This ensures that printing is carried out properly for the specified paper Get Information Opens the Paper Information on Printer dialog box You can check the settings on the printer and apply the checked settings to the printer driver Specify Open the Paper Detailed Settings dialog box and specify detailed print settings that match the media type loaded in the print...

Page 610: ...y Custom Opens the Custom dialog box Select this when you want to set the printing quality level individually View Settings Opens the View Settings dialog box Advanced Settings This mode allows you to print by specifying detailed settings that match your purpose Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for th...

Page 611: ... display a preview before printing Status Monitor Displays the status monitor About Opens the About dialog box You can check information such as the version and copyright of the printer driver Defaults Restores all the settings you have changed to their default values Clicking this button restores all the settings on the current screen to their default values factory settings Paper Detailed Settin...

Page 612: ... paper to absorb well in platen length of margin established on edge of paper can be selected Leading Edge Margin Roll Leading Edge Margin length can be set Setting Items Content Printer Default Settings in printer unit control panel are applied 3mm Will be print in standard size Please select when there are no particular problems with printing 20mm Please select when rubbing of the print heads oc...

Page 613: ...tandard print quality modes are linked with the slider bar Therefore when the slider bar is moved the corresponding quality and value are displayed on the left This is the same as when the corresponding radio button is selected for Print Quality on the Main tab View Settings dialog box Print Target Select the print purpose The settings of the selected print purpose are displayed in Details Name Di...

Page 614: ...ray Adjustment tab Brightness Adjusts the brightness of your print You cannot change the levels of pure white and black However the brightness of the colors between white and black can be changed Colors become darker as you drag the slider toward the right and brighter as you drag the slider toward the left You can also directly enter brightness values that are linked to the slider bar Enter a val...

Page 615: ...nter values that are linked to the sliders When you enter values set values in the range of 100 to 100 for X and 50 to 50 for Y Note Custom cannot be selected since it is displayed automatically when the adjustment value is directly entered X Y Monochromatic adjustment value If necessary you can adjust monochromatic colors manually To adjust the color tones either enter values directly or click th...

Page 616: ...Profile Matching for Color Correction Printer Profile Specifies the printer profile to be used when ICC Profile Matching is selected for Color Correction Normally Auto is selected but you can also select a printer profile manually Rendering Intent Specifies the matching method to be used when you select Driver Matching ICM or ICC Profile Matching for Color Correction Perceptual Photo Perceptual Re...

Page 617: ...rinting surface and allows you to adjust the glossiness Clear Coating Area Set the clear coating area Auto The printer automatically sets the areas to be clear coated and whether clear coating is to be executed It may be possible to reduce the ink consumption of the chroma optimizer CO or to accelerate the print speed Overall The printer clear coats the entire print area If selecting Auto produced...

Page 618: ...Custom Size from Custom Paper Size the Custom Size Settings dialog box appears and you can specify any vertical and horizontal dimensions for the paper Borderless Printing Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any mar...

Page 619: ...cale to fit Roll Paper Width You can enlarge reduce the document to match the roll paper width and then print the document Print Image with Actual Size Prints the document at its actual size When you select this check box the Information dialog box appears and you can select Roll Width Fit Paper Size When you select the Fit Paper Size check box you can specify the setting Select the size of the pa...

Page 620: ...her settings for printing on roll paper Output Method Displays the Output Method dialog box You can select Output Method and specify save settings for saving documents to a box Size Options Displays the Paper Size Options dialog box The Paper Size Options dialog box allows you to create and register any user defined paper Custom Size Settings dialog box This dialog box allows you to specify the si...

Page 621: ...thod and specify save settings for saving documents to a box Output Method Print After print ends the print job is saved to the printer s hard disk drive Save in Job Box The print job is saved to the printer s hard disk drive If you selected Save in Job Box select an individual box number as the save destination from the Job Box list Print after reception is complete If you selected Print you can ...

Page 622: ...f the user defined paper Page Size You can specify the Width and Height settings of the paper Borderless Printing Size When you select this check box you can select a size from the paper sizes that support Borderless Printing Fix the Ratio of the Width to Height When you select this check box you can change the size while keeping the Width and Height ratio Width Specify the paper width Height Spec...

Page 623: ...u want to print and the type of printing Poster 1 x 2 Poster 2 x 2 Poster printing is performed The value in parentheses represents the ratio of the vertical x horizontal lengths As the number of divisions increases the number of sheets used for printing increases If you are pasting pages together to create a poster increasing the number of divisions allows you to create a larger poster Set Opens ...

Page 624: ...nction specify the number of copies with the application without specifying it here Print from Last Page Check this check box when you want to print from the last page in order If you do this you do not need to sort the pages into their correct order after printing Uncheck this check box to print your document in normal order starting from the first page Page Options Opens the Page Options dialog ...

Page 625: ... Determines and specifies the roll paper length Page Order Specifies the document orientation to be printed on a sheet of paper Note The Free Layout Settings dialog box appears only when Free Layout is selected for Page Layout Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper the page order and whether a page border...

Page 626: ... Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the font size for the stamp text string Color Select the color of the stamp text string Delete Deletes an unnecessary stamp Specify the title of an unnecessary stamp from the Watermark List and click this button Outline Selects a frame that encloses the stamp text string Print Style...

Page 627: ...ion for printing the user name Print Page Number Select the position for printing the page number Format Settings The Format Settings dialog box opens and you can set the format Format Settings dialog box Set the format to be used when printing the contents set in the Page Options dialog box Font Select the font type Style Select the font style Size Select the font size Color Select the font color...

Page 628: ... higher priority to color management by the application software Fast Graphic Process If image colors or line thicknesses are printed incorrectly you may be able to get the print results you want by setting this function to off Disable the color profile setting of the application software If the color profile information set in the application software is output to the printer driver the printing ...

Page 629: ...vorites list Delete You can delete favorites that have become unnecessary Edit The Edit dialog box opens You can change the name and icon settings of the favorite that you selected from the Favorites list Add The Add dialog box opens You can register the current settings as a favorite Application Settings Priority The setting in the application software will take priority over the favorites settin...

Page 630: ...o be displayed in Favorites list Icon Changes icon to be displayed in Favorites list Comment Changes information to be displayed in Comment Add dialog box You can save the current print settings as the settings of a favorite Name Set the name to be displayed in Favorites list Icon Set the icon to be displayed in Favorites list Comment Enter information to be displayed in Comment 630 ...

Page 631: ...d using the Media Type Page Size and Roll Width for each currently set paper feed position Print Head Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or a specific color fails to print even though all ink levels are sufficiently high There are two head cleaning functions which are described below ...

Page 632: ... s ink supply Therefore execute system cleaning only when necessary Paper Feed Amount Adjustment This function adjusts the paper feed amount if the print result is faint or contains streaks View Status This function displays printer information and setting values Related Topics Cleaning the Print Heads Printing a Nozzle Check Pattern 632 ...

Page 633: ... 2 depending on the size of the paper to be printed This will save paper as the roll paper that will give the smallest margin when printing is automatically selected Important Make sure that the same type of paper is used in the upper level and lower level of the printer Printing is not possible when different types of paper are used Be sure to click Acquire Status from the Device Settings tab to ...

Page 634: ...it or roll paper 1 or roll paper 2 paper width from the printer Based on this information the Roll Unit and Automatically switch paper sources paper size priority and roll width settings are automatically switched About Allows you to check the version of the printer unit Accounting dialog box Click Accounting to display the Accounting dialog box The Accounting dialog box allows you to add IDs to p...

Page 635: ... the ink status This function displays graphics showing the ink tank type and the estimated ink levels Icons and messages are displayed when ink is running low ink level warning Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress dur...

Page 636: ...he maintenance cartridge is low or the cartridge is full Click the disclosure triangle to display a pictorial representation of the estimated space available in the maintenance cartridge Paper Feed Displays the size and type of paper loaded in each feeder It also allows you to check the remaining amount of paper Option Menu If you select Enable Status Monitor when a printer related message is gene...

Page 637: ...n such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Job Log Displays the Job History window Job List Displays the Print Job window HDD Information Displays the Saved Job window This window allows you to check each box of the information saved on the printer s hard disk Ink Supplier Display Settings D...

Page 638: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 638 ...

Page 639: ...g the About button on the Main tab You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Before installing the latest printer driver delete the previously installed version Related Topics Before Installing the Printer Driver Installing the Printer Drive...

Page 640: ...select Start menu Control Panel Programs Programs and Features From the program list select XXX Printer Driver where XXX is your model name and then click Uninstall The confirmation window for uninstalling the model appears Important A confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perf...

Page 641: ...r driver cannot be installed Checking the Printer Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Important Before installing the latest printer driver delete the previously installed version Related Topics Obtaining the Latest Printer Driver Installing the Printer Driver 641 ...

Page 642: ... an administrator account and restart the operation from the beginning 3 Install the printer driver Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You can install the XPS p...

Page 643: ...t Dialog Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 643 ...

Page 644: ... or Deleting Jobs on Hold Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Har...

Page 645: ...disk using a web browser or operation panel Using web browser Log in to the printer using web browser Changing Settings Using Web Browser After logging on to the printer select Job management and perform operations Using operation panel Select Job management on the HOME screen and perform operations 645 ...

Page 646: ...ing Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue Deleting or Preempting Other Jobs Managing Pending Jobs Printing or Deleting Jobs on Hold Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 646 ...

Page 647: ...printing work Without using a computer you can select print jobs and print in the desired quantity You can also select multiple print jobs to print during the same period This enables unattended operation at night for example Output Method To save print jobs on the printer s hard disk configure the printer driver In Windows this is set using the Output Method dialog box In Mac OS this is set by se...

Page 648: ... for the shared mailbox Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and saved in the shared mailbox combined If no more temporary storage space is available when jobs for which you have selected Print in Output Method are received If there is not enough space in the ...

Page 649: ...on the printer s hard disk configure the printer driver Configuring Printer Driver Windows 1 Open printer properties dialog box How to Open the Printer Driver Setup Window 2 Access Page Setup sheet 3 Click Output Method to display Output Method dialog box 649 ...

Page 650: ...on is available in combination with Print You can prevent degradation of print quality that occurs when receiving a print job is interrupted and printing is aborted in the middle Note Click Acquire Job Box Name to display personal box names in the Job Box list as acquired from the printer 5 In Name of data to be saved specify how to name saved print jobs To use the file name select Use file name O...

Page 651: ...e print jobs on the permanent storage area of the printer s hard disk Selecting this does not start printing If you select Save in Job Box select the personal box number from Job Box No Print after reception is complete This option is available in combination with Print You can prevent degradation of print quality that occurs when receiving a print job is interrupted and printing is aborted in the...

Page 652: ...anel or Remote UI Using Operation Panel Using Remote UI Delete Note that only jobs that are not currently being deleted can be deleted from the job queue Preempting other jobs You can preempt other jobs by printing jobs that are currently being received for processing first Note For information on managing jobs being held see Managing Pending Jobs Printing or Deleting Jobs on Hold Using Operation ...

Page 653: ...ng The screen below appears A Tap to delete data B Tap to perform preempt printing 5 Check message that is displayed and tap Yes Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Print job The print job list appears 4 Select print job and select Delete or Prioritize 653 ...

Page 654: ...654 ...

Page 655: ...ote As long as you do not manage held jobs from the operation panel they will remain in the job queue In this case the printer processes the next job in the queue without pausing To print held jobs replace the loaded paper with the paper specified in the print job Loading the Upper Roll on the Printer Loading Sheets in the Printer Using Operation Panel Using Remote UI Using Operation Panel 1 Make ...

Page 656: ... that is displayed and tap Yes Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Print job The print job list appears 4 Select print job with icon on left and select Delete or Release 656 ...

Page 657: ...UI Using Operation Panel Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap job to print 7 Tap Start print on displayed screen The screen below appears 657 ...

Page 658: ...n below Specify the number of copies 8 Tap Start print Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box 658 ...

Page 659: ...Note Enter the password if it is enabled for a saving box 5 Select saved job and select Print 659 ...

Page 660: ...6 Enter quantity to print in Copies and select Yes 660 ...

Page 661: ...printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap job to delete 7 Tap Delete 8 Tap Yes on displayed screen Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On...

Page 662: ...Note Enter the password if it is enabled for a saving box 5 Select saved job and select Edit 662 ...

Page 663: ...6 Select Delete on displayed screen 663 ...

Page 664: ... using Remote UI Important Jobs stored in the shared mailbox may be automatically deleted under some conditions To prevent jobs from being deleted move them from the shared mailbox to personal boxes Using Printer Hard Disk 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password...

Page 665: ...5 Select saved job and select Edit 6 Select Move on displayed screen 7 On Move job page select Destination job box 665 ...

Page 666: ...8 Select name or number of destination personal box in Destination job box list and select OK on displayed screen 666 ...

Page 667: ...r Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 667 ...

Page 668: ...equired to change settings if it is enabled for changing settings using the operation panel Specifying Output Method Printing after Saving Printing Data Specifying Output Method Perform settings for printing or saving print job 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard disk settings 4 Enter administrator password if it is enabled 5 Tap ...

Page 669: ...or Save first and print Printing will start when Save first and print is set to ON even if you have selected Save to job box for Output method 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard disk settings 4 Enter administrator password if it is enabled 5 Tap Save first and print 6 Tap ON 669 ...

Page 670: ...cted Print in Output Method in the printer driver are deleted from the shared mailbox after printing Use this function when printing highly confidential documents Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard ...

Page 671: ... is available using Remote UI Note By default no passwords are set for personal boxes A password cannot be set for the shared mailbox Enter a four digit number as the password in the range 0001 9999 Even if you have set passwords they are not required to access personal boxes in Administrator Mode in Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Sa...

Page 672: ...6 In Edit job box dialog box specify password 7 Enter password This field is limited to four digits in the range 0001 to 9999 8 Select OK 672 ...

Page 673: ...personal boxes This operation is available using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password if it is enabled for a saving box 673 ...

Page 674: ...5 Select Edit 6 In Edit job box dialog box enter name in Job box name and select OK 674 ...

Page 675: ...675 ...

Page 676: ...Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list Saved job list for each box appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 O...

Page 677: ...Note Enter the password if it is enabled for a saving box Jobs saved in the box are listed 677 ...

Page 678: ...ws This operation is available using the operation panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap Print the job list Saved job list for each box appears 678 ...

Page 679: ...Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list Saved job list for each box appears 6 Tap print job The print job details appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job Th...

Page 680: ...Note Enter the password if it is enabled for a saving box 5 Select print job 680 ...

Page 681: ...The details of the saved document appears 681 ...

Page 682: ...be renamed as follows This operation is available using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password if it is enabled for a saving box 682 ...

Page 683: ...5 Select saved job and select Edit 6 Select Change 683 ...

Page 684: ...7 Enter name and select OK 684 ...

Page 685: ...il box Do not save print jobs in the common box Save print jobs sent from sources other than the printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Preempt jobs Operations with held jobs Mail box management Move saved jobs Modify saved jobs Modify mail boxes Print a list of saved jobs Display a list of saved jobs Other operati...

Page 686: ... Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Printer information Menu Operations 3 Tap Hard disk information The free hard disk space appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Hard disk information The free hard disk space is shown in the upper right corner 686 ...

Page 687: ... duplex printing I want to perform enlargement printing Examples of Problems Problems Regarding Paper Clearing Jammed Roll Paper Clearing a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper cannot be fed automatically Cannot load sheets Paper is not cut straight Paper is not cut The size of clear film cannot be detected Margins are wide When printing on thin roll paper the ...

Page 688: ...n Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors are misaligned Borders appear in borderless printing Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Mac OS Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen Windows Cannot Pr...

Page 689: ... Printed pages are not collected cleanly in the basket When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection List of Support Code for Error 689 ...

Page 690: ...e in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Printing Windows Printing Hanging and Horizontal Banners Large Format Printing Mac OS 690 ...

Page 691: ...system This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tank while printing Replacing Ink Tanks 691 ...

Page 692: ...e printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Windows Cutting Roll Paper after Printing Mac OS If using the Media Take up Unit see the pages below for cutting settings and rolling settings after...

Page 693: ...r waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Main Tab Description Windows Paper Detailed Settings Mac OS Specifying the Ink Drying Time for Rolls Menu Structure 693 ...

Page 694: ...rinting on roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Prints without Edges Based on the Scenarios Windows Prints without Edges Based on the Scenarios Mac OS 694 ...

Page 695: ...now the paper types that can be used in this printer For information about paper that can be used with this printer see the imagePROGRAF home page or refer to the media information list Paper Information List 695 ...

Page 696: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 696 ...

Page 697: ...ers or by printer deterioration We recommend color calibration in the following situations After initial printer installation When replacing the print head When you sense a change of color compared to previously When you want to coordinate color and print from multiple printers When the execution guide is displayed Managing Colors Performing Color Calibration 697 ...

Page 698: ...annot print double sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout which prints two pages on one side folds the sheet back from the center and hangs it 698 ...

Page 699: ...orm enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Printing Mac OS 699 ...

Page 700: ...l paper cannot be inserted into the Paper Feed Slot Paper cannot be fed automatically Cannot load sheets Paper is not cut straight Paper is not cut The size of clear film cannot be detected Margins are wide When printing on thin roll paper the printed surface becomes scratched 700 ...

Page 701: ...wer to the printer Turning the Printer On and Off 2 Open the top cover Note If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage setting the cutting method for the roll paper to User cut and leading edge detection to Do not detect may stop the paper from blocking the carriage Specifying the Cutting Method for Rolls 3 If the Carriage is out move the Carriage ou...

Page 702: ...Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 4 Lift up the release lever 702 ...

Page 703: ...n out toward the front Use scissors or a cutting tool to cut away the printed or wrinkled portion Caution Be careful not to injure yourself or scratch the printer when cutting 6 If the Carriage is on the left move the Carriage to the right until it stops 703 ...

Page 704: ...roll paper in the middle and gently and evenly pulling until it reaches the output guide A position align the right edge of the roll paper parallel to the paper alignment line B and lower the release lever Important Do not pull the roll paper forcefully to make it line up with the paper alignment line B This might cause the roll paper to feed at an angle 8 Close the top cover 704 ...

Page 705: ...On and Off The roll is advanced and the printer is ready to print Note To trim the leading edge cleanly select the paper being fed on the touch screen and then cut the leading edge by tapping Cut paper in Feed cut Specifying the Cutting Method for Rolls 705 ...

Page 706: ... off the power to the printer Turning the Printer On and Off 2 Open the top cover 3 If the Carriage is out move the Carriage out of the way away from the paper Important Do not touch the linear scale A carriage shaft B or ink tube Stabilizer C Touching these may cause malfunction 706 ...

Page 707: ...4 Lift up the release lever 5 If the paper is visible hold the paper and pull it out toward the front 707 ...

Page 708: ...rior to ensure paper fragments or other objects do not remain and lower the output guide 7 If the Carriage is on the left move the Carriage to the right until it stops Important Always move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer 8 Lower the release lever and close the top cover 708 ...

Page 709: ...9 Turn on the power to the printer Turning the Printer On and Off 709 ...

Page 710: ...earing Jammed Roll Paper Clearing a Jammed Sheet Check 3 Check that the correct paper source has been selected Select Paper settings in the touch screen menu and then select the paper source Check 4 Is the roll unit in Take up mode when feeding from the roll unit Select Roll unit use setting in the touch screen menu and set it to paper feed mode Loading the Lower Roll on the Roll Unit Option 710 ...

Page 711: ...y This paper cannot be fed automatically Set Paper retention setting to Release in the touch screen menu and feed the paper manually Menu Structure Note While this setting is selected you cannot use automatic roll paper switching 711 ...

Page 712: ...sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu and then select the paper source Tap Load paper and load the paper Loading Sheets in the Printer 712 ...

Page 713: ...utting implement such as scissors Specifying the Cutting Method for Rolls Check 4 Check that the Cut speed setting is correct Change the Cut speed setting in the touch screen menu Menu Structure Check 5 Did the printing material slip diagonally while being cut Set the Cutting mode in the touch screen menu to Eject cut and then hold and cut the material after it has printed Specifying the Cutting M...

Page 714: ...Replacing the Cutter Blade 714 ...

Page 715: ...aper If Cutting mode is set to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Is the cutter blade attached Attach the cutter blade Replacing the Cutter Blade Check 4 Is the cutting method for paper ejected after printing set to Do not cut when the roll unit is set to Take up mode Follow the steps below to change the settings 1 ...

Page 716: ...The size of clear film cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 716 ...

Page 717: ...ay have been set by responding to the message Do you want to set to detect the leading edge of the paper when Cutting mode was set to User cut in the touch screen menu If the message Do you want to set to detect the leading edge of the paper appears when setting Cutting mode to User cut select Detect recommended Please note that if Detect recommended is selected and the paper has a strong curl the...

Page 718: ...n the platen lower the release lever and then proceed to the next step If Paper retention setting is set to Release you will no longer be able to automatically switch between the upper and lower roll paper Check 2 Has the roll paper lost tension during printing If the roll paper loses tension the paper surface could be damaged and the paper could wrinkle or fold Set Roll paper tension printing in ...

Page 719: ...Printing Does Not Start The Data lamp on the Control Panel does not light up The printer does not respond even if print jobs are sent Injecting the ink is displayed Agitating the ink is displayed 719 ...

Page 720: ...x and try printing again In Mac OS open the dialog box of the printer driver select the printer from the list of Printer and try printing again Check 3 Is the print job paused In Windows restart the print job as follows 1 Select the printer icon in the Printers and Faxes or Printers window 2 Clear Pause Printing in the File menu to restart the print job In Mac OS restart the print job as follows 1...

Page 721: ... the touch screen menu to Disable Pausing Printing Check 2 Is Save in mail box selected as the printer Output Method Print the job saved on the printer s hard disk Printing Saved Jobs Check 3 Is the print job pending Manage the jobs on hold and print as needed Managing Pending Jobs Printing or Deleting Jobs on Hold 721 ...

Page 722: ...k are being filled with ink Wait until the system has been filled with ink Note This message might appear if you force the power off while the printer is operating Always follow the correct procedure when turning off the power Turning the Printer On and Off 722 ...

Page 723: ...ating the ink is displayed Ink agitation is in progress Please wait until ink agitation is finished Agitation time varies depending on time elapsed since powering off approximately 1 minute to 20 minutes 723 ...

Page 724: ...The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper 724 ...

Page 725: ...roll paper was used during a print job and paper could not be advanced because the trailing edge is taped to the roll Remove the used roll and insert a new roll Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing on Rolls 725 ...

Page 726: ...creen menu Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the print head nozzle blocked Print a nozzle check pattern to check the print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer If none of the above apply there may be a printer malfunction Contact your Canon dealer for assis...

Page 727: ...soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The contrast becomes uneven during printing The length of printed images is inaccurate in the feeding direction Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors...

Page 728: ...n menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 3 Was the printer left with the ink tank out The ink supply may become blocked by ink if the ink tank is left out If this happens leave the printer for at least 24 hours with the ink tank in and then carry out Print head cleaning Cleaning the Print Head Check 4 Are paper scraps stuck ...

Page 729: ...driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows Mac OS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data Mac OS When Fast or Standard is selected the printing time is shorter and less ink is used than with Highest or High but the print quality is reduced Check 7 Does the paper used for pr...

Page 730: ...inter Check 3 Is the print head height set too low Set Paper Thickness Head Height in the touch screen menu to Auto Troubleshooting Paper Abrasion and Blurry Images Check 4 Is the paper thick or a type that curls easily or is prone to buckling after absorbing ink If using paper based printing material such as Heavyweight Coated Paper set Transport unit vacuum strength in the touch screen menu to M...

Page 731: ...ed on the touch screen Select the correct media type in the touch screen menu when loading paper in the printer Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 6 Does the paper have a strong curl at the front edge or is it buckled Set Cutting mode in the touch screen menu to User cut and set leading edge detection to Do not detect To keep track of the amount of roll paper...

Page 732: ...is specified on the printer as in the printer driver Changing the Type of Paper Follow the steps below to change the printer driver settings 1 To stop printing press the Stop button 2 Change the type of paper in the printer driver and try printing again Check 4 Is the paper creased or curled Straighten out the wrinkles or curls and reload the paper Do not use paper that has been printed on previou...

Page 733: ...t does not resolve the problem increase the Paper Thickness Head Height setting in the touch screen menu Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using film based printing material such as tracing paper set the Transport unit vacuum strength in the touch screen menu to Standard Medium strong or Strong If that does not resolve the problem increase the Paper Thic...

Page 734: ...e paper may curl during printing and come in contact with the output slot In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structure Note In a hot and humid environment rolling paper printed with images containing areas of saturated color may transfer ink to the contact...

Page 735: ... platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen Set a higher Transport unit vacuum strength in the touch screen menu Adjusting Vacuum Strength Check 4 Is Extension for borderless printing in the touch screen menu set to Large or Standard Set Paper with recommended w...

Page 736: ...ter blade to the next item printed Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing Windows 1 Click Specify for Media Type on the Main sheet of the printer driver 2 Select an ink drying time from the Between Pages list in Drying Time Mac OS Select an ink drying time from the Drying Time list on the Paper Detailed Sett...

Page 737: ...djust the settings of the color management software referring to the software documentation as needed Check 3 Is the print head nozzle blocked Print a test pattern to check the nozzles and see if they are clogged Checking for Nozzle Clogging Check 4 Is Application Color Matching Priority set to Off in a Windows printer driver In the printer driver Layout sheet click Special Settings and then set A...

Page 738: ...r all settings items 3 Execute color calibration Performing Color Calibration Check 8 Was Select Your Place of Residence changed in the Media Configuration Tool when reinstalling the printer driver Changing the region selection of the Media Configuration Tool deletes the region specific paper information originally registered on the printer before installation Using paper with deleted information ...

Page 739: ... been interrupted while receiving and therefore not printed at a fast frame rate Exit other applications and cancel other print jobs Check 4 Is Set priority in the touch screen menu set to Prioritize length accuracy Setting Set priority to Prioritize print quality and adjusting the feed amount can help Adjusting Feed Amount Check 5 Check if the print head is in the right position Adjust the print ...

Page 740: ...Quality and Correcting Image Data Windows Mac OS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data Mac OS When Fast or Standard is selected the printing time is shorter and less ink is used than with Highest or High but the print quality is reduced Check 8 Is the media type specified in the printer driver the same as the medi...

Page 741: ...tandard is selected the printing time is shorter and less ink is used than with Highest or High but the print quality is reduced Changing the Print Quality and Correcting Image Data Windows Changing the Print Quality and Correcting Image Data Mac OS Check 3 Colors in printed images may be uneven on the boundary between shades if there are dark and light areas in an image Using the unidirectional p...

Page 742: ...or Coated Paper Set Print Quality to Highest or High and then print Check 8 Is the media type specified in the printer driver the same as the media type loaded in the printer Load paper of the same type as you have specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media typ...

Page 743: ...t head Adjusting the Print Head Setting a lower value for Paper Thickness Head Height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Lo...

Page 744: ... same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing press the Stop button 2 Change the type of paper in the printer driver and try printing a...

Page 745: ...gth Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing pr...

Page 746: ...and then reload the paper Menu Structure Check 2 Is Detect paper width set to OFF Set Detect paper width in the touch screen menu to ON Menu Structure Check 3 Has the roll paper been loaded at an angle If there is a gap between the roll paper and roll holder reload the roll Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer 746 ...

Page 747: ...er specify Color in Color Mode and try printing again Check 2 Is Black and White Photo Print selected in a Mac OS printer driver Deselect Black and White Photo Print in the printer driver Quality Media settings and then print again Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are clogged Checking for Nozzle Clogging 747 ...

Page 748: ...loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing press the Stop button 2 Reset the media type in the printer driver and then print Check 3 Adjust the position of ...

Page 749: ...he Print Quality and Correcting Image Data Mac OS Note Setting a lower value for Paper Thickness Head Height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper...

Page 750: ...tion software you are using Check 4 Is the Extension for borderless printing set to Small In Extension for borderless printing in the touch screen menu set Paper with recommended width and Paper with adequate width to Standard Menu Structure Check 5 Is the width of the paper recommended for borderless printing For paper sizes that are not recommended for borderless printing a slight margin will au...

Page 751: ...Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Mac OS 751 ...

Page 752: ...via 100Base TX and the bottom indicator is orange if connected via 10Base T If the Link indicator is not lit check the following points The hub is on The end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clicks and locks in place There is no problem with the Ethernet cable If there is any problem replace the Ethernet cable Check the communication mode with the hub...

Page 753: ...Device Setup Utility For wired LAN Performing Changing Wired LAN Settings For wireless LAN Performing Changing Wireless LAN Settings Check2 Are the printer s TCP IP network settings configured correctly Make sure the printer s TCP IP network settings are configured correctly Check3 Is the computer you are trying to print from configured correctly Make sure the computer s TCP IP network settings ar...

Page 754: ...omputer is configured correctly Check2 Are the computer and printer on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For information about network settings ask your network administrator 754 ...

Page 755: ...d Printer on Network Cannot Find Printer on Check Printer Settings Screen Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup 755 ...

Page 756: ...inter Settings screen appears after searching the printer by Automatic search on the Search for Printers screen click Redetect and search for the printer again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings 756 ...

Page 757: ...ocated at the back of the printer Check the items below only if you cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The...

Page 758: ...d screen 3 Click Back to Top on Select Printer screen 4 Click Exit on Start Setup screen and finish setup 2 Turn off printer 3 Restart computer 4 Make sure you have no application software running 5 Redo setup according to instructions on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next 2 Click Exit on displayed screen and finish setup 3 Turn off printer 4 Rest...

Page 759: ...ddress or host name To check the printer s IP Address or host name print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method Select one of the method below 1 Search by IPv4 address S...

Page 760: ...er s IP address 1 Flick HOME screen and tap Device settings Menu Operations 2 Tap LAN settings If you specify the administrator password enter the password 3 Tap Other settings 4 Tap TCP IP settings If you specify IPv4 address 1 Tap IPv4 2 Tap OK on the displayed screen 3 Tap IP address 4 Tap Manual setup Tapping Auto setup specifies the IP address automatically 5 Enter IP address 6 Tap OK 7 Enter...

Page 761: ... again If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel searching printers and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app canonijnetwork bundle cnwidsd plugin...

Page 762: ...Installation Problems Removing Printer Software 762 ...

Page 763: ...dows 10 1 Right click the start button and open Control Panel 2 Under Programs select Programs and Features select IJ Network Device Setup Utility from the list of programs and then click Uninstall Windows 8 1 and Windows 8 1 Use the Settings charm on the desktop to open the Control Panel 2 Under Programs select Programs and Features select IJ Network Device Setup Utility from the list of programs...

Page 764: ...e Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared The printer consumes a lot of ink Printed pages are not collected cleanly in the basket When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection 764 ...

Page 765: ... turn on Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker Specifications 765 ...

Page 766: ...lugged before it is turned off In this case the next time power is restored the printer s hard disk is checked and startup may take some time Please wait a while because it may take several minutes to finish checking the hard disk If an error message is displayed after the hard disk check follow the instructions indicated to resolve the problem 766 ...

Page 767: ...with the printer A suction sound can be heard from the platen To prevent the paper from rising the surface of the platen has vacuum holes that create suction on the paper Roll paper makes a fluttering sound during printing There may be a fluttering sound when large paper is advanced You suddenly hear the sound of cleaning operations Cleaning is automatically performed at specified intervals in ord...

Page 768: ... After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer 768 ...

Page 769: ...ck the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the Maintenance Cartridge 769 ...

Page 770: ...y out System cleaning after the printer has been transported if has not been used for a long time or if there is a problem with the print head Check 3 You have just finished initial installation when more ink is consumed to fill the system If using the printer for the first time or using it after transport the ink tank will supply an initial fill of ink to the print head Although the amount of rem...

Page 771: ...ple Basket Configurations and try another basket position Example Basket Configurations Check 2 Is the basket in the right position for the media type and size The optimal basket position depends on factors such as media type and size and the conditions the printer is being used under Refer to Example Basket Configurations and try another basket position Example Basket Configurations 771 ...

Page 772: ...the roll unit is being used as a paper feeder and the basket is in position 1 the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit In this situation refer to Example Basket Configurations and try another position Example Basket Configurations 772 ...

Page 773: ...red for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and printer to malfunction ink may leak from the ink tank and the printer may become damaged Releasing ink level detection Ink level detection will be deactivated...

Page 774: ...9 1021 1022 1023 1024 1025 1051 1052 1054 1055 1056 1057 1061 1200 1201 1210 1213 1214 1300 1306 1317 1318 1322 1323 1324 1325 1401 1403 1408 1409 140A 140B 140C 140F 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 1875 2000 2ZZZ 2001 2002 2130 2131 2132 3000 3ZZZ 3000 3001 3101 3200 3201 3250 3306 3311 3312 3313 3314 3315 331...

Page 775: ...1 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 4957 4959 5000 5ZZZ 5106 5200 5A60 5A61 5B16 5B20 5B21 5C00 6000 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 7000 7ZZZ 7001 7003 7004 7050 7051 7052 8000 8ZZZ 8200 9000 9ZZZ 9000 9110 A000 ZZZZ B20A B510 775 ...

Page 776: ...at to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading and Printing on Sheets Stopping printing To stop printing tap Cancel on the touch screen or press the Stop button 776 ...

Page 777: ...no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 777 ...

Page 778: ...roll has been loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 778 ...

Page 779: ... off wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC16 202E 779 ...

Page 780: ... off wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC21 2F6D 780 ...

Page 781: ... print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 781 ...

Page 782: ...1018 Cause The Roll paper 1 feeder has not been calibrated What to Do Calibrating please remove the upper roll holder 782 ...

Page 783: ...1019 Cause The roll unit feeder has not been calibrated What to Do Calibrating please remove the roll unit roll holder 783 ...

Page 784: ...n Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel on the touch screen to stop printing Remove the printed paper from the Media Take up Unit replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printer Loa...

Page 785: ...een Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel on the touch screen to stop printing Remove the printed paper from the Media Take up Unit replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printer L...

Page 786: ... job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Lower Roll from the Roll Unit Option Loading the Lower Roll on the Roll Unit Option Stopping printing To stop printing tap Can...

Page 787: ...et the paper length Specifying the Paper Length 5 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new roll paper Removing the Upper Roll fro...

Page 788: ...Note To stop printing press the Stop button 788 ...

Page 789: ...the Lower Roll on the Roll Unit Option 3 If no barcode was printed on the roll specify the paper type Changing the Type of Paper 4 If Manage remaining roll amount is set to On in the touch screen menu and there is no barcode printed on the paper roll set the paper length Specifying the Paper Length 5 If There is a job whose printing is not complete Do you want to print this job appears on the touc...

Page 790: ... The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 790 ...

Page 791: ... paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 791 ...

Page 792: ...1054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 792 ...

Page 793: ...1055 Cause The paper size in the printer cannot be printed borderless What to Do You can continue to print but note that this error may cause problems in the printing results 793 ...

Page 794: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 794 ...

Page 795: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 795 ...

Page 796: ... screen to stop printing 2 Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Replace the paper and print on the touch screen 2 Load the printer with the media type specified in the printer driver Loadin...

Page 797: ...ead locking cover is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a moment and then turn the power back on Note If installing a print head close the top cover after finishing 797 ...

Page 798: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 798 ...

Page 799: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 799 ...

Page 800: ...1213 Cause The release lever is raised What to Do Lower the release lever If the error occurs again turn off the printer and wait a while before restoring power 800 ...

Page 801: ...wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC19 2F21 EC51 2F38 801 ...

Page 802: ...learing Jammed Roll Paper Clearing a Jammed Sheet 2 Load the paper Loading the Upper Roll on the Printer Loading Sheets in the Printer 3 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred 802 ...

Page 803: ...at to Do Follow these steps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen Removing Sheets 2 Load a new roll Loading the Upper Roll on the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 803 ...

Page 804: ...the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continues to appear even after taking the steps above or if you do not want this message to appear set Skew detection accuracy in the printer menu to Off or Loose However note that the paper will ...

Page 805: ... off wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC0F 2F93 805 ...

Page 806: ...reen tap Yes Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder This error might also appear if the plat...

Page 807: ...en loaded What to Do Lift up the release lever and reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calibration may take several sheets of paper 807 ...

Page 808: ...ain 1 Tap Remove paper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try again Removing the Upper Roll from the Printer Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 808 ...

Page 809: ...at to Do Follow the steps below to print again 1 Tap Cancel on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try again Removing Printed Paper from the Roll Unit Loading and Printing on Sheets 809 ...

Page 810: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 810 ...

Page 811: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 811 ...

Page 812: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 812 ...

Page 813: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 813 ...

Page 814: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 814 ...

Page 815: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 815 ...

Page 816: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 816 ...

Page 817: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 817 ...

Page 818: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace theprint head with a new one Replacing the Print Head 818 ...

Page 819: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 819 ...

Page 820: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 820 ...

Page 821: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 821 ...

Page 822: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 822 ...

Page 823: ...wait a moment and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC3F 2F40 EC3F 2F41 823 ...

Page 824: ...rint head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the error replace the print head with a new one 824 ...

Page 825: ...ncel on the touch screen to stop printing 2 Clean the print head Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To continue printing use the touch screen and tap Continue printing However the print results may not be satisfactory 825 ...

Page 826: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 826 ...

Page 827: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 827 ...

Page 828: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 828 ...

Page 829: ...tank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the ink tank even while printing 829 ...

Page 830: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 830 ...

Page 831: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 831 ...

Page 832: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 832 ...

Page 833: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 833 ...

Page 834: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 834 ...

Page 835: ...use Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service center 835 ...

Page 836: ...release it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray is d...

Page 837: ...lease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the LCD when checking the current ink l...

Page 838: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 838 ...

Page 839: ...nction for detecting the remaining ink level To disable this function press and hold the printer s Stop button for at least 5 seconds and then release it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the in...

Page 840: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 840 ...

Page 841: ...annot fill ink reserve tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing Ink Tanks 841 ...

Page 842: ...e Attempted to print on roll unit roll paper but roll unit is not powered on or has been removed What to Do Turn off the power and check the connection with the roll unit Roll Unit Switching Roll Unit Modes 842 ...

Page 843: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 843 ...

Page 844: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 844 ...

Page 845: ...e settings Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Stopping printing Tap Cancel on the touch screen or press the Stop button Note To change print settings in Windows select Fit Roll Paper Width i...

Page 846: ...the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Stopping printing Tap Cancel on the touch screen or press the Stop button Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width in the dial...

Page 847: ... printer is the wrong size or type What to Do Roll Tap Replace the paper and print on the touch screen or lift up the release lever and replace the paper with paper of the correct size To stop printing tap Cancel or press the Stop button Sheet Lift up the release lever and load paper of the same size and type as the first page To stop printing press the Stop button 847 ...

Page 848: ...3000 Cause The print head has not been calibrated What to Do Print head alignment is recommended Adjusting the Print Head Note This message will appear until Print head alignment is carried out 848 ...

Page 849: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 849 ...

Page 850: ... a media type suitable for Color Calibration but there are no Color Calibration results for that media type and the specified conditions have been met since the last time Common Calibration was carried out The printer is loaded with a media type suitable for Color Calibration but there are no Color Calibration results for that media type and also no Common Calibration results What to Do Carry out ...

Page 851: ...e It is almost time to replace consumables for which service is required What to Do This can used for a little while until the message Part replacement needed appears Contact your Canon dealer for assistance 851 ...

Page 852: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 852 ...

Page 853: ...tenance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maintenance Cartridge 853 ...

Page 854: ...e media information Media Configuration Tool Guide Windows Media Configuration Tool Guide Mac OS To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Select and load the media information backup file If you do not have a media information backup file contact a Canon customer service center 854 ...

Page 855: ...Incorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 855 ...

Page 856: ...correct print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 856 ...

Page 857: ...Cause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 857 ...

Page 858: ...Incorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 858 ...

Page 859: ...rrect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 859 ...

Page 860: ...rint data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 860 ...

Page 861: ...nt data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 861 ...

Page 862: ...3330 Cause Print data may be corrupt What to Do Check the print job 862 ...

Page 863: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 863 ...

Page 864: ...3332 Cause Unsupported JPEG data format What to Do Print from a PC 864 ...

Page 865: ...3333 Cause Unsupported JPEG data format What to Do Print from a PC 865 ...

Page 866: ...3334 Cause PDF data is print protected What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed 866 ...

Page 867: ...3335 Cause Corrupt PDF file What to Do Open the PDF file in Adobe Acrobat and check it The file can also be printed from Adobe Acrobat 867 ...

Page 868: ...3336 Cause Fonts were substituted because the fonts in the PDF file are not embedded or installed What to Do Set the fonts used in the PDF file to be embedded and then save again 868 ...

Page 869: ...3340 Cause Print data contains no image processing parameters What to Do Check the print job settings 869 ...

Page 870: ...3341 Cause Print data contains illegal image processing table What to Do Check the print job image processing table 870 ...

Page 871: ...3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 871 ...

Page 872: ...3351 Cause 100 jobs are stored in the Personal Box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 872 ...

Page 873: ... printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting Saved Jobs 873 ...

Page 874: ...rror Check that the address and port numbers of the sending mail server SMTP server are correct in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 874 ...

Page 875: ...ror Check that the address and port numbers of the receiving mail server POP3 server are correct in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 875 ...

Page 876: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in RemoteUI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 876 ...

Page 877: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in RemoteUI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 877 ...

Page 878: ...miss the error Check that the sending mail server SMTP server is correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 878 ...

Page 879: ...smiss the error Check that the sending account and password are correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 879 ...

Page 880: ...iss the error Check that the receiving mail server POP3 server is correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 880 ...

Page 881: ...miss the error Check that the receiving account and password are correctly configured in the RemoteUI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 881 ...

Page 882: ...the touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in RemoteUI Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server 882 ...

Page 883: ...on the touch screen to dismiss the error Check if the RemoteUI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 883 ...

Page 884: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 884 ...

Page 885: ...eceived print job for upper roll paper while lower roll paper is in use Received print job for lower roll paper while upper roll paper is in use What to Do Tap OK on the touch screen to dismiss the error Remove the printed matter and then try again 885 ...

Page 886: ...4111 Cause The media type specified is incompatible with this device What to Do Tap OK on the touch screen to dismiss the error Check the media type settings and then try again 886 ...

Page 887: ...ifying paper feed from the roll unit but the roll unit is not set to paper feed What to Do To stop printing tap OK on the touch screen or press the Stop button Check the roll unit settings and then try again Switching Roll Unit Modes 887 ...

Page 888: ...e printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the ...

Page 889: ...ving Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note Because paper expands or contracts depending on the environment of use i...

Page 890: ...nted borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Printing with a border Tap Print with border on the touch screen Printing with a bord...

Page 891: ... firmly until it is against the roll holder flange Loading Rolls on the Roll Holder Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Stopping printing Tap Cancel on the touch screen to stop printing Note To force the printer to print set Detect paper setting mismatch in the touch screen menu to Do not detect However note that this error may aff...

Page 892: ...o stop printing 2 Check that the printer driver for the printer has been selected and then try again See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen m...

Page 893: ...Stopping printing Tap Cancel on the touch screen to stop printing Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note See the media information list for media types compatible with borderless printing Paper Information List 893 ...

Page 894: ... up the release lever and reload the roll paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Stopping printing Tap Cancel on the touch screen to stop printing 894 ...

Page 895: ...o stop printing 2 Check that the printer driver for the printer has been selected and then try again See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen m...

Page 896: ...is not specified in the printer driver Roll paper is not wide enough or the paper is out of position What to Do Stopping printing Tap Cancel on the touch screen to stop printing Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled 896 ...

Page 897: ...16 2027 EC16 202A EC16 2038 EC17 2023 EC17 2024 EC17 2028 EC17 2029 EC17 2039 EC1B 2030 EC1B 2031 EC1B 2032 EC1B 2033 EC1C 2034 EC1C 2035 EC1C 2036 EC1C 2037 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F5B EC21 2F5D EC21 2F61 EC21 2F64 EC21 2F66 EC21 2F67 EC21 2F68 EC21 2F6E EC21 2F70 EC21 2F71 EC21 2F72 EC21 2F7D EC22 2F30 EC22 2F47 EC23 260E EC23 260F EC23 2F11 EC23 2F18 EC23 2F32 EC25 2F16 EC...

Page 898: ...hat to Do Press the Stop button to stop printing and then take the following action Cancel the Print job in the job queue Managing Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 898 ...

Page 899: ...r hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will automatically restart 899 ...

Page 900: ...ed in the box What to Do Take the actions below Cancel the Print job in the job queue Managing Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note To stop printing press the Stop button 900 ...

Page 901: ...d then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed code EC51 3304 EC51 3306 EC51 3307 EC51 3308 EC51 3309 EC51 330A 901 ...

Page 902: ...the width set in the printer driver 1 Tap Replace the paper and print on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder 2 Replace the paper with paper of the width set in the printer driver Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Low...

Page 903: ...r settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Cancel on the touch screen to stop printing 2 Load the printer with the media type set in the printer driver and then try again Loading and Printing on Rolls Loading and Printing on Sheets Print...

Page 904: ...paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap Replace the paper and print on the touch screen and then load the paper so that the edges are insi...

Page 905: ...inter A foreign object near the output slot is obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred Paper not being used under the recommende...

Page 906: ...If this does not apply there may be a cutter blade malfunction Contact your Canon dealer for assistance 906 ...

Page 907: ... paper from the Media Take up Unit Tap OK on the touch screen to dismiss the error Note When printing on light weight paper or with borderless printing if the paper s border becomes ruffled it may come in contact with the roll holder resulting in poor winding If this problem occurs when winding using a 2 inch paper core remove the spacer that is held onto the roll holder flange with 4 hex screws M...

Page 908: ...uch screen to dismiss the error 2 Load paper suitable for Color Calibration See the media information list for suitable paper Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings The printer will not calibrate properly if the loaded paper and media type settings are not the same 908 ...

Page 909: ...4925 Cause The performance of some internal printer sensors may be affected What to Do Tap OK on the touch screen to stop Color Calibration Contact your Canon dealer for assistance 909 ...

Page 910: ...e is not suitable for Color Calibration What to Do Tap OK on the touch screen to stop Color Calibration Load a paper size suitable for Color Calibration and then repeat Color Calibration Managing Colors Performing Color Calibration 910 ...

Page 911: ...nction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper suitable for Color Calibration Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle i...

Page 912: ...e sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle is blocked Cle...

Page 913: ...e the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Automatic Adjustment to Straighten Lines and Colors 913 ...

Page 914: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 914 ...

Page 915: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 915 ...

Page 916: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 916 ...

Page 917: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 917 ...

Page 918: ...4951 Cause AOSS BUFFALO connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 918 ...

Page 919: ...4952 Cause Failed to connect to the wireless LAN router What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 919 ...

Page 920: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 920 ...

Page 921: ...4954 Cause Failed to set up wireless LAN using Cableless setup What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 921 ...

Page 922: ...55 Cause IPv4 IPv6 settings were changed but Wired LAN and Wireless LAN are set to Disable What to Do On the touch screen tap OK to dismiss the error and then set Wired LAN and Wireless LAN to Enable 922 ...

Page 923: ...but they cannot be changed for the following reasons Printer is operating Printer currently being configured using RemoteUI What to Do Tap OK on the touch screen to dismiss the error exit other processes and then configure the settings again 923 ...

Page 924: ...4957 Cause Raku Raku WLAN Start NEC connection failed What to Do Tap OK on the touch screen to dismiss the error and try connecting again 924 ...

Page 925: ...rect connection failed It is also possible that a Direct connection request was made but a connection could not be established What to Do Tap OK on the touch screen to dismiss the error and try connecting again 925 ...

Page 926: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 4061 926 ...

Page 927: ...he power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC21 2F76 EC21 2F77 EC21 2F78 927 ...

Page 928: ...code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC33 4020 EC33 4021 EC33 4022 EC33 4023 EC33 4024 EC33 4025 EC33 4026 EC33 4028 EC33 4029 EC33 402A EC33 402B EC33 402D 928 ...

Page 929: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC3F 402F 929 ...

Page 930: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC22 4001 930 ...

Page 931: ... a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC25 4001 EC41 4001 EC43 4001 EC44 4001 EC45 4001 EC47 4001 931 ...

Page 932: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC48 4001 932 ...

Page 933: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC31 4001 933 ...

Page 934: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC56 2FE0 934 ...

Page 935: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 404F 935 ...

Page 936: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 4040 936 ...

Page 937: ...code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC51 4046 EC51 4047 EC51 404C EC51 404D EC51 404E EC51 4070 EC51 4071 EC51 4072 937 ...

Page 938: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3000 938 ...

Page 939: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3001 939 ...

Page 940: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3006 940 ...

Page 941: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3002 941 ...

Page 942: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3003 942 ...

Page 943: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3004 943 ...

Page 944: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3005 944 ...

Page 945: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3100 945 ...

Page 946: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3101 946 ...

Page 947: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3102 947 ...

Page 948: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3103 948 ...

Page 949: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3104 949 ...

Page 950: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3105 950 ...

Page 951: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3106 951 ...

Page 952: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3107 952 ...

Page 953: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3108 953 ...

Page 954: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3109 954 ...

Page 955: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3110 955 ...

Page 956: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 401A 956 ...

Page 957: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 405A 957 ...

Page 958: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 405B 958 ...

Page 959: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5001 959 ...

Page 960: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5002 960 ...

Page 961: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5003 961 ...

Page 962: ...What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC24 4049 EC24 404A EC24 404B 962 ...

Page 963: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 2F07 963 ...

Page 964: ...rred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC52 4038 EC52 4039 964 ...

Page 965: ...rred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 403A EC03 403B 965 ...

Page 966: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC32 4001 966 ...

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