imagePRESS C7000VPe Service Guide
imagePRESS C7000VPe Service Guide
April 2013
Page 51
B.
Limited Warranty Support
1.
End-User Limited Warranty Conditions
Ninety (90) days after delivery to the original purchaser or 300,000
prints/copies, or a combination of both, whichever comes first.
This limited warranty covers the product accessories.
For detailed
limited warranty information, please refer to the Canon imagePRESS
C7000VPe Limited Warranty
Note: No warranty is given on any consumables or consumable parts,
such as paper, toner, chemicals, or pick-up rollers.
2.
IPQ-2 Drum Limited Warranty
Table 42 – IPQ-2 Drum Limited Warranty Credit
Full Credit:
1,000 prints or copies (or a combination of both) or 30 days
after delivery to the original purchaser, whichever comes first.
Prorated Credit:
420,000 prints or copies (or a combination of both) or 120 days
after delivery to the original purchaser, whichever comes first.
For detailed warranty information, please refer to the
Limited Warranty, page 80
Note: If the IPQ-2 Drum Limited Warranty conditions accompanied with
the Drum is not 420,000 prints or copies for the prorated credit as
indicated above, then refer to the Limited Warranty located in the
Appendix of this Service Guide.
3.
Flat-Rate Program
The Flat-Rate Program provides a flat-rate credit to Canon USA’s
full-line dealers as compensation for warranty expenses that they may
incur. Dealers who purchase an imagePRESS C7000VPe device will
receive a Flat-Rate Program credit during the month following their
purchase. This credit covers the dealer’s cost of defective parts and
drums with a dealer cost
under $300.00
that have been replaced during
the term of the end-user’s Limited Warranty.
The Flat-Rate Program enables the dealer to return the more expensive
machine parts to receive reimbursement for in-warranty part failures.
The flat-rate credit is a percentage of your eligible machine purchases,
drums, and accessories. Flat-rate credits are posted monthly in the CNA
(Canon Network Access) section of Canon USA’s ISG Central Web site.
Refer to the
Online Limited Warranty Credit Inquiry
section for more
information.
