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4.  SERVICE MODE 

 

To conduct the following functions, a host computer (Windows98/Me, Win2k/XP), printer driver and 

service tool (QY9-0062/63) for the i350 are needed. 

Function Procedure Remarks 

Print head manual cleaning 
 
< For reference > 
Head refreshing (deep cleaning) 
 
Paper feed roller cleaning 

Select “Cleaning” from the printer driver utility. 
 
 
Select “Deep Cleaning” from the printer driver utility. 
 
1.  Remove the paper from the ASF. 
2.  Select “Feed Roller Cleaning“ from the printer driver 

utility. 

3.  Following the instruction from the status monitor, 

load 3 pages of plain paper in the ASF, and feed 
them. 

Cleaning time: Approx. 40 sec.
 
 
Cleaning time: Approx. 70 sec.
 
 
Cleaning time: Approx. 2 min. 

Test printing 
1) Nozzle check pattern printing
 

 

< For Reference > 

 Head 

alignment 

 
 
 

 
Select “Nozzle Check“ from the printer driver utility. 
 
 
1.  Select “Print Head Alignment“ from the printer driver 

utility. 

2.  Select the optimal value using the printed head 

position adjustment pattern. 

 

 
Nozzle check pattern printing 
 
 
Significant misalignment can 
be adjusted. 

2) Shipment pattern printing 
 

- ROM version 

 

- No. of pages fed 

 

- Waste ink amount   

Refer to Shipment inspection pattern*

1

 below. 

Refer to Shipment inspection 
pattern sample*

2

 below. 

Host computer and service tool 
are required. 

EEPROM reset 
(Reset of waste ink counter etc.) 

Refer to EEPROM reset / Destination setting*

3

 below.

Host computer and service tool 
are required. 

Destination setting   
(i350/i355/PIXUS 350i/ 
i250/i255) 

Refer to EEPROM reset / Destination setting*

3

 below.

Host computer and service tool 
are required. 

 

*

1

 Shipment inspection pattern 

a.  With the printer powered on, install the print head (QY6-0044-000). (The green lamp lights.) 
b.  Load A4-sized paper. 
c.  Connect the printer to the computer, select “USB PORT” using the i350/i250 service tool (QY9-0062/0063). (Refer to 

Appendix 2, i350/i250 Service Tool.) 

d.  Select “TEST PATTERN 1”. The printer starts printing the shipment inspection pattern. 
 

*

2

 Shipment inspection pattern sample 

EEPROM contents can be confirmed from the shipment inspection pattern printout. (top of the shipment inspection 
pattern 

 
 
 
 
 
 
 
 

 

 

 

 

*

3

    EEPROM reset / Destination setting 

a.  With the printer powered on, install the print head (QY6-0044-000). (The green lamp lights.) 
b.  Connect the printer to the computer, select “USB PORT” using the i350/i250 service tool (QY9-0062/0063). (Refer to 

Appendix 2, i350/i250 Service Tool.) 

c. <Destination 

setting> 

Destination can be set by clicking each model name in “SET DESTINATION.” 

 

Setting can be changed from the i350 to the i250/i255 (vice versa). Confirm the model name by clicking “GET 
DEVICE ID” after setting change. (If incorrect, it can be changed before turning the unit OFF/ON.) 

 

<EEPROM reset> 

 

The EEPROM is reset after the shipment inspection pattern printing when ”EEPROM CLEAR” is checked. 

i350   P=V X.XX   D=XXXXX.X 

Page=XXXX   PL=XXXX , HR=XXXX , GP=XXXX , CA=XXXX 

SettingTime=XXXX / XX / XX    XX:XX  YY  YY  YY  YY  USB= (YYYYYY) 

No of pages fed: 

Page:  Total No. of pages fed 
PL: Plain 

paper 

PR: 

PR101, SP101, MP101 

CA: 

Postcard, Ink jet postcard, glossy 
postcard 

BL: Borderless 

printing 

   

(Counted separately from other   
media) 

Waste ink amount (%) 

ROM Version 

Installation time 

Model name 

Summary of Contents for i350 - Color Bubble Jet Printer

Page 1: ...DISPLAY 4 SERVICE MODE test print EEPROM initialization destination setting 5 EXTERNAL VIEW PARTS LIST 6 TROUBLESHOOTING FLOWCHART main unit print head 7 SERVICE INFORMATION APPENDIX 1 SHIPMENT INSPEC...

Page 2: ...S CA LAM LVT LAM HVT EUR DE FR AU GB Canon Bubble Jet Printer i255 8550A008AA 8550A010AA 8550A013AA 8550A014AA 8550A015AA ASA HVT KR TW HK CN 1 2 Options None 1 3 Consumables Product name Product code...

Page 3: ...ts or less Professional photo card PC 101 S 4x6 20 sheets or less T shirt transfer 1 sheet Borderless printing 4x6 5x7 only Detection function Cover open Available Presence of print head Available Pre...

Page 4: ...new pigment ink Cl Y M C high brilliance Ink tank BCI 24 Bk BCI 24 Color common parts Common with S300 S330 i320 Weight Approx 60g excluding ink tanks Supply method Service part excluding ink tanks P...

Page 5: ...or platen waste ink full warning Approx 95 of acceptable amount Recoverable by pressing the RESUME button 3 2 Service Call Error Orange and green LEDs blink alternately LED Display Content Corrective...

Page 6: ...eset Destination setting 3 below Host computer and service tool are required 1 Shipment inspection pattern a With the printer powered on install the print head QY6 0044 000 The green lamp lights b Loa...

Page 7: ...7 5 EXTERNAL VIEW PARTS LIST 1 External parts Power supply unit Logic Board Ass y 2 Print Unit...

Page 8: ...RIP QK1 0058 000 1 AC ADAPTER 100 127V 50 60HZ LV USA CANADA JAPAN QK1 0060 000 1 AC ADAPTER 220 240V 50 60HZ HV EUR QK1 0127 000 1 AC ADAPTER 220 240V 50 60HZ CHN ASIA AUS HV CHN ASIA AUS QK1 0064 00...

Page 9: ...edure Since the printer becomes in shipping mode carriage in replacing position raised paper lifting plate by powering off with POWER button remove the print head unplug the power cord immediately and...

Page 10: ...check pattern printing Head refreshing No Correct Correct Correct Correct Nozzle check pattern printing Nozzle check pattern printing Nozzle check pattern printing Head refreshing Refer to 4 SERVICE M...

Page 11: ...11 7 SERVICE INFORMATION 7 1 Print Unit Replacement Asia only When the print unit is exchanged re affix a Serial number label affixed to the Chassis...

Page 12: ...tion at paper feeding 1 Decrease the number of pages loaded in the ASF 2 Flatten curled paper Paper out error Paper cannot be fed Cannot print 4 B Multi feeding In the high temperature and high humidi...

Page 13: ...t the trailing edge of paper When the paper end comes off the pinch roller printing is performed without the paper being held preventing the ink drops from being ejected in the correct positions resul...

Page 14: ...ox 1 3 times 3 Other functions 1 Remaining ink level detection function The printer has a function to detect the remaining ink level Default setting ON Detection method Dot counting Counted for each B...

Page 15: ...type Amount of ink used Time required Manual cleaning Dot count cleaning Timer cleaning 24 hours to 2 weeks Bk Approx 0 15g Cl Approx 0 15g Approx 40 sec Head replacement Ink tank replacement Cleaning...

Page 16: ...Total area of the sample below Check item 2 Top margin Print EEPROM information Refer to 4 SERVICE MODE for details C nozzle check pattern Bk nozzle check pattern M nozzle check pattern Y nozzle check...

Page 17: ...software download in SSIS Usage procedures 1 Unzip the i350tool_Win98V100 EXE i350tool_Win2kV100 EXE file Automatically unzipped by double click 2 Open the i350tool_Win98V100 EXE i350tool_Win2kV100 E...

Page 18: ...Asia i350 i250 Other than the above area 2 Confirm that the model name is indicated in the E area when clicking DEVICE ID D Or confirm the model name by performing the shipment pattern printing EEPROM...

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