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13 

Smearing on printed side.  The edge of paper rises due when paper is 

curled, causing the print head to rub 
against the printed surface of paper, 
resulting in smearing. 

1. Correct the paper curl.
2. Recommend the user 
to conduct printing in the 
print quality assurance 
area. (In the i350/i355, 
i250/i255, the 
head-to-paper distance 
cannot be changed.) 
Note: In borderless 
printing (to 4X6/5X7), 
correct the paper curl. 

-Smear on the printed side of 
paper 
-Cannot print properly 
-Paper edge crease 

Smearing on the 
backside of paper, or 
smear on address side of 
postcards. 

When borderless printing is conducted 
continuously, ink mist attaches to the ribs 
on the platen, and is transferred to the 
backside of the following paper. 

Clean the ribs on the 
platen with cotton 
swabs/buds. 

<When printing address side of 
postcards> 
-Smears on the address side 
<When printing correct side 
(message side) of paper> 
-Smears on the backside 

10 

Horizontal lines and 
uneven print density at 
the trailing edge of paper 

When the paper end comes off the pinch 
roller, printing is performed without the 
paper being held, preventing the ink drops 
from being ejected in the correct positions, 
resulting in unevenness. 
Note: The problem is more severe than 
that of the i320/PIXUS 320i. 

Recommend printing in 
the print quality 
assurance area. 

-Cannot print to the bottom edge 
of paper 
-Lines and uneven print density 
appear in the trailing edge of 
paper 
-Cannot print properly 

11 C 

Image 

quality 

Horizontal lines and 
uneven print density due 
to LF roller feeding at 
small pitch. 

As the print media slightly slips while being 
fed by the LF roller, printed areas overlap, 
causing the problem. 

Change the print quality 
from standard to high 
mode. 

-Lines and uneven print density 
(on flesh tones and background)
-Cannot print properly 

 
*Rank 
 

A:  The phenomenon may occur at a relatively high occurrence ratio. (Caution needed) 

 

B:  The phenomenon may occur in specific conditions, however the occurrence ratio is expected to be considerably low in the actual usage. 

 

C:  As the phenomenon is unlikely to be recognized by general users, it is expected to cause no claims from the users. 

 
 

Summary of Contents for i350 - Color Bubble Jet Printer

Page 1: ...DISPLAY 4 SERVICE MODE test print EEPROM initialization destination setting 5 EXTERNAL VIEW PARTS LIST 6 TROUBLESHOOTING FLOWCHART main unit print head 7 SERVICE INFORMATION APPENDIX 1 SHIPMENT INSPEC...

Page 2: ...S CA LAM LVT LAM HVT EUR DE FR AU GB Canon Bubble Jet Printer i255 8550A008AA 8550A010AA 8550A013AA 8550A014AA 8550A015AA ASA HVT KR TW HK CN 1 2 Options None 1 3 Consumables Product name Product code...

Page 3: ...ts or less Professional photo card PC 101 S 4x6 20 sheets or less T shirt transfer 1 sheet Borderless printing 4x6 5x7 only Detection function Cover open Available Presence of print head Available Pre...

Page 4: ...new pigment ink Cl Y M C high brilliance Ink tank BCI 24 Bk BCI 24 Color common parts Common with S300 S330 i320 Weight Approx 60g excluding ink tanks Supply method Service part excluding ink tanks P...

Page 5: ...or platen waste ink full warning Approx 95 of acceptable amount Recoverable by pressing the RESUME button 3 2 Service Call Error Orange and green LEDs blink alternately LED Display Content Corrective...

Page 6: ...eset Destination setting 3 below Host computer and service tool are required 1 Shipment inspection pattern a With the printer powered on install the print head QY6 0044 000 The green lamp lights b Loa...

Page 7: ...7 5 EXTERNAL VIEW PARTS LIST 1 External parts Power supply unit Logic Board Ass y 2 Print Unit...

Page 8: ...RIP QK1 0058 000 1 AC ADAPTER 100 127V 50 60HZ LV USA CANADA JAPAN QK1 0060 000 1 AC ADAPTER 220 240V 50 60HZ HV EUR QK1 0127 000 1 AC ADAPTER 220 240V 50 60HZ CHN ASIA AUS HV CHN ASIA AUS QK1 0064 00...

Page 9: ...edure Since the printer becomes in shipping mode carriage in replacing position raised paper lifting plate by powering off with POWER button remove the print head unplug the power cord immediately and...

Page 10: ...check pattern printing Head refreshing No Correct Correct Correct Correct Nozzle check pattern printing Nozzle check pattern printing Nozzle check pattern printing Head refreshing Refer to 4 SERVICE M...

Page 11: ...11 7 SERVICE INFORMATION 7 1 Print Unit Replacement Asia only When the print unit is exchanged re affix a Serial number label affixed to the Chassis...

Page 12: ...tion at paper feeding 1 Decrease the number of pages loaded in the ASF 2 Flatten curled paper Paper out error Paper cannot be fed Cannot print 4 B Multi feeding In the high temperature and high humidi...

Page 13: ...t the trailing edge of paper When the paper end comes off the pinch roller printing is performed without the paper being held preventing the ink drops from being ejected in the correct positions resul...

Page 14: ...ox 1 3 times 3 Other functions 1 Remaining ink level detection function The printer has a function to detect the remaining ink level Default setting ON Detection method Dot counting Counted for each B...

Page 15: ...type Amount of ink used Time required Manual cleaning Dot count cleaning Timer cleaning 24 hours to 2 weeks Bk Approx 0 15g Cl Approx 0 15g Approx 40 sec Head replacement Ink tank replacement Cleaning...

Page 16: ...Total area of the sample below Check item 2 Top margin Print EEPROM information Refer to 4 SERVICE MODE for details C nozzle check pattern Bk nozzle check pattern M nozzle check pattern Y nozzle check...

Page 17: ...software download in SSIS Usage procedures 1 Unzip the i350tool_Win98V100 EXE i350tool_Win2kV100 EXE file Automatically unzipped by double click 2 Open the i350tool_Win98V100 EXE i350tool_Win2kV100 E...

Page 18: ...Asia i350 i250 Other than the above area 2 Confirm that the model name is indicated in the E area when clicking DEVICE ID D Or confirm the model name by performing the shipment pattern printing EEPROM...

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