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< Possible problems with this function > 
- Due to user error, the actual remaining ink level does not match the indicated remaining ink level, 

resulting in “ink out”, etc. 

   

User error:    Forgetting to reset ink counter / ink counter reset other than when replacing ink tanks. 

- Due to the specific print pattern, the actual remaining ink level does not match the indicated remaining ink 

level, resulting in “ink out”. 

Specific print pattern:  Continuous printing using any one of the CMY ink tanks / continuous Bk solid 
 printing, 

etc. 

 

2. Head refreshing 

The printer has a head refreshing function. 

Head refreshing: 

This is a deep cleaning function in order to resolve print failure due to ink clogging 

 

the print head. (The black ink is pigment-based, and clogs easier than the current 

 dye-based 

ink.) 

 

 

*Perform from the printer driver utility. 

 

< Possible problems with this function > 
- Excessive ink consumption when conducting head refreshing repeatedly. (The amount of ink used is 

approx. 10 to 15 times the normal manual cleaning amount.) 

 

< Reference > 

Cleaning types, amount of ink used and time required      *Bk and Cl ink suction is simultaneously 

performed. 

Cleaning type 

Amount of ink used 

Time required 

Manual cleaning 
Dot count cleaning 
Timer cleaning (24 hours to 2 weeks) 

Bk: Approx. 

0.15g 

Cl: Approx. 

0.15g 

Approx. 40 sec. 

Head replacement 
Ink tank replacement 
Cleaning when the head is not capped at printer power on

Bk: Approx. 

0.30g 

Cl: Approx. 

0.30g 

Approx. 45 sec. 

Cleaning on arrival at user 
Timer cleaning (2 weeks to 3 months) 

Bk: Approx. 

0.45g 

Cl: Approx. 

0.45g 

Approx. 60 sec. 

Head refreshing 
Timer cleaning (3 months or more) 

Bk: Approx. 

1.5g 

Cl: Approx. 

2.2g 

Approx. 70 sec. 

 

3. Head alignment 

The printer has a head alignment function (head position adjustment function). (The adjustment is needed 
at the initial set-up by the user.) 

Head alignment: 

This is a function to correct the displacements between the nozzle lines of the 

 

print head, and incorrect print position at bi-directional printing. The adjustment is 

 

conducted using the printed head position adjustment pattern. 

 

A:    Head alignment between black nozzle lines 

 

B:    Head alignment between cyan nozzle lines 

 

C:    Head alignment between magenta nozzle lines 

 

D:    Head alignment in bi-directional black printing 

 

E:    Head alignment in bi-directional color printing 

 

F:    Head alignment between black and color printing 

 

*Perform from the printer driver utility. 

 

(At initial set-up by the user, notice to perform the head alignment is 

 

displayed in the status monitor.) 

 

Summary of Contents for i250 Series

Page 1: ... DISPLAY 4 SERVICE MODE test print EEPROM initialization destination setting 5 EXTERNAL VIEW PARTS LIST 6 TROUBLESHOOTING FLOWCHART main unit print head 7 SERVICE INFORMATION APPENDIX 1 SHIPMENT INSPECTION PATTERN APPENDIX 2 i350 i250 SERVICE TOOL QY8 1389 000 Rev 00 June 6 2003 Canon Inc ...

Page 2: ...US CA LAM LVT LAM HVT EUR DE FR AU GB Canon Bubble Jet Printer i255 8550A008AA 8550A010AA 8550A013AA 8550A014AA 8550A015AA ASA HVT KR TW HK CN 1 2 Options None 1 3 Consumables Product name Product code Sales Territory Remarks Canon Ink Tank BCI 24 Black 6881A001AA 6881A002AA 6881A003AA 6881A004AA JPN EUR USA CAN ASIA AUST Canon Ink Tank BCI 24 Color 6882A001AA 6882A002AA 6882A003AA 6882A004AA JPN ...

Page 3: ...s or less Professional photo card PC 101 S 4x6 20 sheets or less T shirt transfer 1 sheet Borderless printing 4x6 5x7 only Detection function Cover open Available Presence of print head Available Presence of ink tank Not available Paper out Available Paper width Not available Waste ink full Available Ink remaining amount Available Detected by dot counting Reset by user operation Default on Head al...

Page 4: ...k new pigment ink Cl Y M C high brilliance Ink tank BCI 24 Bk BCI 24 Color common parts Common with S300 S330 i320 Weight Approx 60g excluding ink tanks Supply method Service part excluding ink tanks Part number QY6 0044 000 common parts Common to the i320 however not compatible with the S300 S330 series Print head life 4 000 pages Same as the printer main unit Cl 2 500 pages Bk 1 500 pages of bla...

Page 5: ...l or platen waste ink full warning Approx 95 of acceptable amount Recoverable by pressing the RESUME button 3 2 Service Call Error Orange and green LEDs blink alternately LED Display Content Corrective Action Blinking 2 times Carriage error Replace the printer as it has failed Blinking 6 times Internal temperature abnormal error Replace the printer as it has failed Blinking 7 times Waste ink full ...

Page 6: ...reset Destination setting 3 below Host computer and service tool are required 1 Shipment inspection pattern a With the printer powered on install the print head QY6 0044 000 The green lamp lights b Load A4 sized paper c Connect the printer to the computer select USB PORT using the i350 i250 service tool QY9 0062 0063 Refer to Appendix 2 i350 i250 Service Tool d Select TEST PATTERN 1 The printer st...

Page 7: ...7 5 EXTERNAL VIEW PARTS LIST 1 External parts Power supply unit Logic Board Ass y 2 Print Unit ...

Page 8: ...TRIP QK1 0058 000 1 AC ADAPTER 100 127V 50 60HZ LV USA CANADA JAPAN QK1 0060 000 1 AC ADAPTER 220 240V 50 60HZ HV EUR QK1 0127 000 1 AC ADAPTER 220 240V 50 60HZ CHN ASIA AUS HV CHN ASIA AUS QK1 0064 000 1 AC ADAPTER 100 127V 50 60HZ TWN LV TWN 12 QK1 0062 000 D 1 AC ADAPTER 220 240V 50 60HZ KRN HV KRN QC1 1695 000 1 SPRING TIMING SLIT STRIP FILM i350 PIXUS 350i i355 13 QC1 1696 000 C 1 SPRING TIMI...

Page 9: ...cedure Since the printer becomes in shipping mode carriage in replacing position raised paper lifting plate by powering off with POWER button remove the print head unplug the power cord immediately and do not print afterwards Open access cover and install head Power ON Error displayed Connect to computer Shipment inspection pattern printing Replace head and print shipment inspection pattern Correc...

Page 10: ... check pattern printing Head refreshing No Correct Correct Correct Correct Nozzle check pattern printing Nozzle check pattern printing Nozzle check pattern printing Head refreshing Refer to 4 SERVICE MODE regarding printing method Refer to 4 SERVICE MODE regarding printing method Refer to 4 SERVICE MODE regarding printing method Yes Yes Yes Yes No No Refer to 4 SERVICE MODE regarding printing meth...

Page 11: ...11 7 SERVICE INFORMATION 7 1 Print Unit Replacement Asia only When the print unit is exchanged re affix a Serial number label affixed to the Chassis ...

Page 12: ...ction at paper feeding 1 Decrease the number of pages loaded in the ASF 2 Flatten curled paper Paper out error Paper cannot be fed Cannot print 4 B Multi feeding In the high temperature and high humidity environment the frictional force between the front and back sides of paper becomes high and sheets stick to each other contributing to multi feeding 1 Set the paper in the ASF 2 In case of PR101 s...

Page 13: ...at the trailing edge of paper When the paper end comes off the pinch roller printing is performed without the paper being held preventing the ink drops from being ejected in the correct positions resulting in unevenness Note The problem is more severe than that of the i320 PIXUS 320i Recommend printing in the print quality assurance area Cannot print to the bottom edge of paper Lines and uneven pr...

Page 14: ...rox 1 3 times 3 Other functions 1 Remaining ink level detection function The printer has a function to detect the remaining ink level Default setting ON Detection method Dot counting Counted for each Bk Cl ink tank Cl tank The remaining ink level is detected by total counted dot values of 3 color ink tanks Display method Displayed on the status monitor at 3 levels shown below for each Bk Cl ink ta...

Page 15: ... type Amount of ink used Time required Manual cleaning Dot count cleaning Timer cleaning 24 hours to 2 weeks Bk Approx 0 15g Cl Approx 0 15g Approx 40 sec Head replacement Ink tank replacement Cleaning when the head is not capped at printer power on Bk Approx 0 30g Cl Approx 0 30g Approx 45 sec Cleaning on arrival at user Timer cleaning 2 weeks to 3 months Bk Approx 0 45g Cl Approx 0 45g Approx 60...

Page 16: ... Total area of the sample below Check item 2 Top margin Print EEPROM information Refer to 4 SERVICE MODE for details C nozzle check pattern Bk nozzle check pattern M nozzle check pattern Y nozzle check pattern Check item 3 Vertical Lines Check item 4 Gray area Paper size A4 ...

Page 17: ...m software download in SSIS Usage procedures 1 Unzip the i350tool_Win98V100 EXE i350tool_Win2kV100 EXE file Automatically unzipped by double click 2 Open the i350tool_Win98V100 EXE i350tool_Win2kV100 EXE folder created after unzipping 3 Open the GeneralTool exe file 4 Select the connected USB PORT No from USB PORT A How to print the shipment inspection pattern Select TEST PATTERN 1 B and the shipm...

Page 18: ... Asia i350 i250 Other than the above area 2 Confirm that the model name is indicated in the E area when clicking DEVICE ID D Or confirm the model name by performing the shipment pattern printing EEPROM reset When printing the shipment pattern after the EEPROM CLEAR F check box is marked the EEPROM will be reset ...

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