Canon i 320 Simplified Service Manual Download Page 14

14 

11 

Vertical uneven print 
density and lines. 
<Supplement> 
Uneven print density due 
to the scan complement 
control** performed at 
print data break-up. 

-When a low specification 
performance computer is used 
-When other applications are 
running 
-ROM version 1.00 
<Supplement> 
Among special papers with large 
amount of print pattern data. 
Note: Comparably remarkable in 
the specific print pattern (a 
uniform pattern using single 
color) 

When scan overflow control fails, the scan 
complement control** is performed at the 
same position repeatedly, thereby uneven 
print density and lines appear. (While this 
phenomenon occurs, the print s peed 
slows considerably.) 
<Permanent countermeasure> 
Rectified in ROM version 1.30 onwards. 

1. Close the other 
applications. 
2. Upgrade the ROM 
from 1.00 to 1.30 
onwards. 

-Lines/uneven print density at the 
top edge of paper 
-Cannot print properly 
 

12 

Horizontal uneven print 
density and lines at the 
trailing edge of paper   
<Supplement> 
Problem appears within 
about 30mm from the 
trailing edge. 

-When borderless printing is 
conducted. 
-When printing is conducted in 
“Full” to the printable area’s 
trailing edge. 
Note: Comparably remarkable in 
the specific print pattern (a 
uniform pattern using single 
color) 

When the paper end comes off the pinch 
roller, the paper is printed without being 
held, preventing the ink drops from being 
ejected in the correct positions, resulting 
in unevenness. 
Note: The problem is more severe than 
that of the S200.   

Recommend printing in 
the print quality 
assurance area. 

-Cannot print to the bottom edge 
of paper 
-Lines and uneven print density 
appear in the trailing edge of 
paper 
-Cannot print properly 

13 

 

Horizontal lines and 
uneven print density due 
to LF roller feeding at 
small pitch. 
<Supplement> 
Lines and uneven print 
density of 1 to 2mm 
pitches. 

Special paper / standard mode. 
<Supplement> 
Paper of PR series, SP101. 
Note: Comparably remarkable in 
the specific print pattern (flesh 
tones and a uniform pattern 
using a single color) 

As the print media slightly slips against 
the feeding amount by the LF roller, 
printed areas overlap, causing the 
problem. 

Change the print quality 
from standard to high 
mode. 

-Lines and uneven print density 
(on flesh tones  and background) 
-Cannot print properly 
 

14 

 

 

Horizontal white lines 
and gaps due to LF 
roller. 

When monochrome printing is 
conducted to the plain paper in 
the standard mode. 
<Supplement> 
Note: Comparably remarkable in 
the specific print pattern (black 
halftone graphic pattern). 

The print media is slightly overfed against 
the feeding amount of the LF roller, 
causing white lines (missing) to appear. 
<Permanent countermeasure> 
The printer driver has been upgraded. 

1. Change the print 
quality from standard to 
high mode. 
2. Upgrade the printer 
driver. 
Win98/Me: 7.31 onwards 
Win2000/XP: 1.61 
onwards  
MacOS8.6 and later: 4.11 
onwards  

-Print head path lines and 
uneven colors   
-Cannot print properly 
 

 
*Rank 
 

A:  The phenomenon may occur at a relatively high occurrence ratio. (Caution needed) 

 

B:  The phenomenon may occur in specific conditions, however the occurrence ratio is expected to be considerably low in the actual usage. 

 

C:  As the phenomenon is hard to be recognized by general users, it is expected to cause no claims from the users. 

 
**Scan complement control 
 

Refer to 2) New function, 1. HAPS system below.

Summary of Contents for i 320

Page 1: ...i320 SERVICE MANUAL Canon ...

Page 2: ...OR DISPLAY 4 SERVICE MODE test print EEPROM initialization destination setting 5 EXTERNAL VIEW PARTS LIST 6 TROUBLESHOOTING FLOWCHART 7 SERVICE INFROMATION APPENDIX 1 S HIPMENT INSPECTION PATTERN APPENDIX 2 i320 SERVICE TOOL QY8 1383 000 Rev 00 September 4 2002 Canon Inc ...

Page 3: ...nter PIXUS 320i 7816A016AA JAPAN 1 2 Options None 1 3 Consumables Product name Product code Sales Territory Remarks Canon Ink Tank BCI 24 Black 6881A001AA 6881A002AA 6881A003AA 6881A004AA JPN EUR USA CAN ASIA AUST Canon Ink Tank BCI 24 Color 6882A001AA 6882A002AA 6882A003AA 6882A004AA JPN EUR USA CAN ASIA AUST Canon Ink Tank BCI 24 Black Twin Pack 6881A008AA 6881A009AA 6881A010AA 6881A011AA JPN EU...

Page 4: ...ossy postcard 20 sheets or less Envelop 10 sheets or less Professional photo card PC 101 L C S 4x6 2L D W 20 sheets or less 10 sheets or less Glossy photo card 20 sheets or less T shirt transfer 1 sheet Mouse pad 1 piece Borderless printing Postcard L size paper 4x6 Detection function Cover open Available Presence of print head Available Presence of ink tank Not available Paper out Available Paper...

Page 5: ... C high brilliance Ink tank BCI 24 Bk BCI 24 Color Common with S200 S200x S300 S330 Weight Approx 60g excluding ink tanks Supply method Service part excluding ink tanks Part number QY6 0044 000 Print head life 4 000 pages Same as the printer main unit Cl 2 500 pages Bk 1 500 pages of black printing Note This print head can only be used in the i320 only and cannot be used in the old model S300 S330...

Page 6: ...ise Replace the printer as it has failed Blinking 9 times EEPROM error Replace the printer as it has failed Blinking 10 times No cartridge installed detection excluding the case of cartridge replacement during printing Replace the printer as it has failed 3 3 Warning No LED display Content Remarks Black ink low warning 1 about half amount Displayed in the status monitor only 2 Color ink low warnin...

Page 7: ...button plug in the AC cable The green lamp lights b While holding down the POWER button press the RESUME button twice and release it Each press of the RESUME button changes the LED color the LED lights in orange the first time and in green at the second time c Load A4 sized paper d Connect the printer to the computer select USB PORT using the i320 service tool QY9 0058 Refer to Appendix 2 i320 Ser...

Page 8: ...ER 100 120V 50 60HZ TWN LV TWN B QH3 3568 000 1 AC ADAPTER 220 240V 50 60HZ KRN HV KRN QY6 0044 000 K 1 PRINT HEAD C XB4 7300 607 N 4 SCREW PAN HEAD SELF TAPPING M3X6 FOR AC ADAPTER UPPER COVER UNIT Power cords are as listed below WT3 5122 000 E 1 CORD POWER 100V 120V J WT3 5131 000 E 1 CORD POWER 100V 120V WT3 5132 000 E 1 CORD POWER 220V 240V WT3 5133 000 E 1 CORD POWER 220V 240V AUS WT3 5135 00...

Page 9: ...do not print afterwards Open access cover and install head Power ON Error displayed Connect to computer Shipment inspection pattern printing Replace head and print shipment inspection pattern Correct Waste ink counter less than 7 Normal Defective Error displayed No Yes No Yes No Yes No Yes No Yes Refer to 4 SERVICE MODE regarding printing method Correct Shipment inspection pattern check items of R...

Page 10: ...k pattern printing Nozzle check pattern printing Head refreshing No Correct Correct Correct Correct Nozzle check pattern printing Nozzle check pattern printing Nozzle check pattern printing Head refreshing Refer to 4 SERVICE MODE regarding printing method Refer to 4 SERVICE MODE regarding printing method Refer to 4 SERVICE MODE regarding printing method Yes Yes Yes Yes No No ...

Page 11: ...he user 2 Install the removed AC adapter in the whole unit 3 Perform destination setting Refer to 4 SERVICE MODE for details 4 Power off the whole unit and confirm that the printer ready for shipment with the paper lifting plate of the ASF in the upper position Composition of WHOLE UNIT W O POWER SUPPLY UNIT Enclosed items Printer unit without I320 s access cover and AC adapter Rating plate for As...

Page 12: ...timing mismatch in reading the print head EEPROM value preventing the EEPROM value from being detected correctly Print head recognition mechanism The print head installation is detected by the contact of terminals in the following procedure 1 The existence of print head is detected 2 The print head EEPROM value is checked 1 Power off the printer and re power it on 2 Remove the print head and reins...

Page 13: ... COM 10 envelops The problem may occur in the address side of KH201 after continuous borderless printing to the message side in the high temperature and high humidity environment The edge of paper rises due to the large amount of curl causing the print head to rub against the printed surface of paper resulting in smearing 1 Correct the paper curl 2 Recommend the user to conduct printing in the pri...

Page 14: ...m edge of paper Lines and uneven print density appear in the trailing edge of paper Cannot print properly 13 Horizontal lines and uneven print density due to LF roller feeding at small pitch Supplement Lines and uneven print density of 1 to 2mm pitches Special paper standard mode Supplement Paper of PR series SP101 Note Comparably remarkable in the specific print pattern flesh tones and a uniform ...

Page 15: ...before all print data for one scan is stored in the print buffer Scan complement control printing complement at print data break up When the data transmission speed slows as a result of the computer s data processing capability and load the print data may break up due to the implementation of overflow scanning In this case the print data is complemented at the next scan 2 Borderless printing The p...

Page 16: ...s is heavily consumed the margin of error for remaining ink increases When performing continuous Bk solid printing With continuous printing ink flow from the tank to the ink chamber can be interrupted after which ink remains unused in the tank Display procedure Perform the following operations from the printer driver utility 1 Set the indication of the remaining ink level in Low Ink Warning Settin...

Page 17: ...Head alignment The printer has a head alignment function head position adjustment function The adjustment is needed at the initial set up by the user Head alignment This is a function to correct the displacements between the nozzle lines of the print head and incorrect print position at bi directional printing The adjustment is conducted using the printed head position adjustment pattern A Head al...

Page 18: ...tion Total area of the sample below Check item 2 Top margin Print EEPROM information Refer to 4 SERVICE MODE for details C nozzle check pattern Bk nozzle check pattern M nozzle check pattern Y nozzle check pattern Check item 3 Line Check item 4 Gray area Paper size A4 ...

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