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Error location labels

Introduction

The stacker has various labels inside that indicate error locations. You can access these locations
to remove error sheets or jammed paper.

Illustration

A9

A6

A2

A3

A4

A5

A7

A1

[5] Example of a label inside the stacker

Error codes and locations

Overview of error codes and locations

Error codes

Error locations

How to access the error locations

A1-A7

Paper path

Open the front door.

B1-B5

Paper path

Open the top cover.

C1

Flip wheel

Open the front cover.

No label, only in-
dicated on the
stacker control
panel

Stack area

Press the eject button.

Error location labels

28

Chapter 5 - Troubleshooting

Canon High Capacity Stacker-G1

Summary of Contents for High Capacity Stacker-G1

Page 1: ...Operation guide High Capacity Stacker G1 ...

Page 2: ...d No part of this work may be reproduced copied adapted or transmitted in any form or by any means without written permission from Océ Océ makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Océ reserves the right to revise this publication and to make change...

Page 3: ... 22 Examples of using the Maximum stack height and the Minimum filling level settings 23 Chapter 5 Troubleshooting 27 Error location labels 28 Remove an error sheet from the internal error tray A1 30 Clear a paper jam in the input paper path A2 A5 31 Clear a paper jam in the input paper path of the registration unit A6 A7 33 Clear a paper jam in the paper path B1 35 Clear a paper jam in the horizo...

Page 4: ...Contents 4 Canon High Capacity Stacker G1 ...

Page 5: ...Chapter 1 Preface ...

Page 6: ...con Indicates WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay at tention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons if not performed correctly To use the machine safely always pay attention to these cautions IMPORTANT Indicates op...

Page 7: ...Chapter 2 Components and their functions ...

Page 8: ...er 4 Top cover The top cover gives access to the error locations B1 B5 5 Power switch cover The optional power switch cover shields the power switch 6 Power switch The optional power switch turns the machine on or off 7 Stacker control panel The stacker control panel contains status LEDs error LEDs and the eject button 8 Stack tray The stack tray receives the prints and transfers the stack of prin...

Page 9: ...filling of the stack tray can continue When you empty the eject tray regu larly the printer can continue printing This maximizes the productivity 10 Top tray The top tray is an output location for small jobs proof prints error prints and unused cyclic media Related information Description of the stacker control panel on page 10 Description of the main parts Chapter 2 Components and their functions...

Page 10: ...dary Therefore the stack will usually contain complete sets Blinking fast green The stack will be ejected as soon as possible Therefore the stack can contain incomplete sets Permanent red An error has occurred that requires opening the slide door D Error location indicators E Error indicator Status LEDs on the stacker control panel Status LEDs Status Description No stack height indicator is lit Th...

Page 11: ...x ceeds 302 mm 11 9 This is possible when the maximum stack height and the filling level are set to a higher level than the factory de fault value for example Paper tray icon is red Operator intervention is required The eject tray must be emptied be fore printing continues The green LEDs in the illustration are just an example The red icon does not depend on the number of LEDs lit An error or pape...

Page 12: ...Description of the stacker control panel 12 Chapter 2 Components and their functions Canon High Capacity Stacker G1 ...

Page 13: ...Chapter 3 Basic instructions ...

Page 14: ... your hands are wet Doing so creates the risk of electric shock Illustration 3 The location of the power switch Procedure 1 Confirm that the power plug is plugged securely into a power outlet 2 Open the power switch cover 3 Press the ON side I of the power switch to turn the stacker on 4 Close the power switch cover Turn the stacker on 14 Chapter 3 Basic instructions Canon High Capacity Stacker G1...

Page 15: ...are wet Doing so creates the risk of electric shock Illustration 4 The location of the power switch Procedure 1 Open the power switch cover 2 Press the OFF side O of the power switch to turn the stacker off 3 Close the power switch cover 4 If required disconnect the power plug to cut off the power supply to the stacker completely Turn the stacker off Chapter 3 Basic instructions 15 Canon High Capa...

Page 16: ...acker continues Therefore the stack will usually contain com plete sets 2x The eject button on the stacker control panel blinks fast green The stack will be ejected as soon as possible Then the filling of the stacker continues Therefore the stack can contain incomplete sets NOTE To stop a job competely you must use the Stop button on the printer control panel Eject a stack manually 16 Chapter 3 Ba...

Page 17: ...Chapter 4 Use the stacker PRISMAsync ...

Page 18: ...lt in sheets falling off the stack during the ejection because these sheets can touch the un derside of the slide door See the section Set the maxi mum stack height In the Settings Editor Preferences Print job defaults Stacker Maximum stack height Limit the stack height According to your needs if stacks must fit into boxes for ex ample you can define a stack height below the factory default value ...

Page 19: ...nts points up or down Face down means that the front side of the sheet points down You can set the face orientation for both the top tray and the stack tray Factory default value Face down Header orientation The header orientation defines whether the header of the printed docu ments points towards the back or towards the front of the printer Header up means that the header points towards the back ...

Page 20: ...1 Access the Settings Editor on the PRISMAsync controller 2 Click Preferences Print job defaults 3 Scroll down to the Stacker section 4 Click the setting you want to change 5 Change the value 6 Click OK Change the default stacker settings 20 Chapter 4 Use the stacker Canon High Capacity Stacker G1 ...

Page 21: ...the following situations for example When a stack must fit into a box When a stack must fit the processable amount of sheets of specific offline finishing When specific prints such as curling prints or prints with an uneven toner coverage result in slanting stacks When a stack becomes too heavy to lift manually Next job next tray NOTE When the next job next tray filling scenario is active on the p...

Page 22: ...d The next set is delivered to the same output tray A set exceeds the minimum filling level The controller calculates whether the next set can be added to the stack If the total stack height including the next set is still lower than the maximum stack height then the next set is added to the stack If the total stack height including the next set will become higher than the maximum stack height the...

Page 23: ...put tray available 302 mm 11 9 302 mm 11 9 80 80 Example 2 Handle a slanting stack Assumption In the Settings Editor the Maximum stack height setting is set to 250 mm 9 8 In the Settings Editor the Minimum filling level setting is set to 80 1 job using punched media with a stack height 302 mm 11 9 What happens Punched media can create a slanting stack To prevent sheets from sliding off the stack y...

Page 24: ...output tray available 302 mm 11 9 302 mm 11 9 80 80 Example 4 Keep jobs together Assumption In the Settings Editor the Maximum stack height setting is set to 302 mm 11 9 In the Settings Editor the Minimum filling level setting is set to 80 4 different jobs with a stack height of 100 mm 3 9 each 1 copy required What happens The jobs are stacked At the end of each job the controller calculates wheth...

Page 25: ...t happens Job 1 is stacked until a height of 302 mm 11 9 is reached Then the stack with the partial job 1 is ejected The rest of job 1 is deposited on the stack tray After you empty the stacker job 2 will be deposited the same way Job 2 will not be deposited on top of job 1 The keep jobs together function prevails 302 mm 11 9 302 mm 11 9 80 80 302 mm 11 9 302 mm 11 9 80 80 Related information Set ...

Page 26: ...Examples of using the Maximum stack height and the Minimum filling level settings 26 Chapter 4 Use the stacker Canon High Capacity Stacker G1 ...

Page 27: ...Chapter 5 Troubleshooting ...

Page 28: ...abel inside the stacker Error codes and locations Overview of error codes and locations Error codes Error locations How to access the error locations A1 A7 Paper path Open the front door B1 B5 Paper path Open the top cover C1 Flip wheel Open the front cover No label only in dicated on the stacker control panel Stack area Press the eject button Error location labels 28 Chapter 5 Troubleshooting Can...

Page 29: ...Error location labels Chapter 5 Troubleshooting 29 Canon High Capacity Stacker G1 ...

Page 30: ...lustration 6 Indication at the stacker control panel Remove an error sheet from A1 Step Action Illustration 1 Open the front door 2 Remove the sheets from the internal error tray A1 3 Close the front door Remove an error sheet from the internal error tray A1 30 Chapter 5 Troubleshooting Canon High Capacity Stacker G1 ...

Page 31: ...ntrol panel Clear a paper jam at A2 A5 Step Action Illustration 1 Open the front door 2 Turn A7 to remove jammed paper CAUTION When you turn the knob be careful not to get your fingers caught 3 Open A2 A3 A4 and A5 to remove the jam med paper 4 Clear a paper jam in the input paper path A2 A5 Chapter 5 Troubleshooting 31 Canon High Capacity Stacker G1 ...

Page 32: ...Step Action Illustration 4 Close the front door Clear a paper jam in the input paper path A2 A5 32 Chapter 5 Troubleshooting Canon High Capacity Stacker G1 ...

Page 33: ...cation at the stacker control panel Clear a paper jam at A6 A7 Step Action Illustration 1 Open the front door 2 Turn A7 to remove the jammed paper CAUTION When you turn the knob be careful not to get your fingers caught 4 Clear a paper jam in the input paper path of the registration unit A6 A7 Chapter 5 Troubleshooting 33 Canon High Capacity Stacker G1 ...

Page 34: ...r path of the registration unit also con tains jammed paper only au thorized and trained persons are allowed to remove the jam med paper 4 Close the front door Clear a paper jam in the input paper path of the registration unit A6 A7 34 Chapter 5 Troubleshooting Canon High Capacity Stacker G1 ...

Page 35: ...cker control panel Illustration 9 Indication at the stacker control panel Clear a paper jam at B1 Step Action Illustration 1 Open the top cover 2 Open B1 and remove the jammed paper 4 Clear a paper jam in the paper path B1 Chapter 5 Troubleshooting 35 Canon High Capacity Stacker G1 ...

Page 36: ...Illustration 3 Close the top cover CAUTION When you close the top cover be careful not to get your fin gers caught Clear a paper jam in the paper path B1 36 Chapter 5 Troubleshooting Canon High Capacity Stacker G1 ...

Page 37: ...trol panel Illustration 10 Indication at the stacker control panel Clear a paper jam at B2 B5 Step Action Illustration 1 Open the top cover 2 Open B2 B3 B4 and B5 to remove the jammed paper 4 Clear a paper jam in the horizontal paper path B2 B5 Chapter 5 Troubleshooting 37 Canon High Capacity Stacker G1 ...

Page 38: ...ation 3 Close the top cover CAUTION When you close the top cover be careful not to get your fin gers caught Clear a paper jam in the horizontal paper path B2 B5 38 Chapter 5 Troubleshooting Canon High Capacity Stacker G1 ...

Page 39: ...stration 11 Indication at the stacker control panel Clear a paper jam at C1 Step Action Illustration 1 Open the front cover 2 Open C1 and remove the jammed paper from the flip wheel 3 Close the front cover Clear a paper jam at the flip wheel C1 Chapter 5 Troubleshooting 39 Canon High Capacity Stacker G1 ...

Page 40: ...Clear a paper jam at the flip wheel C1 40 Chapter 5 Troubleshooting Canon High Capacity Stacker G1 ...

Page 41: ...Chapter 6 Options ...

Page 42: ...s of stack weights The tables below give an indication of the weights of stacks of paper Green OK to lift manually Red strike through too heavy to lift manually Illustration 12 The weight of stacks of 100 500 1 000 and 2 000 sheets Examples for ISO media 13 The weight of stacks of 100 500 1 000 and 2 000 sheets Examples for US media Use the EasyLift Step Action Illustration 1 Slide the forks of th...

Page 43: ...e than 15 kg 33 lb to avoid physical injuries Please observe the national health and safety regulations in your country 3 Lift the EasyLift to remove the paper from the eject tray Make sure to place the EasyLift on a level surface Use the EasyLift to unload the stacker Chapter 6 Options 43 Canon High Capacity Stacker G1 ...

Page 44: ...Use the EasyLift to unload the stacker 44 Chapter 6 Options Canon High Capacity Stacker G1 ...

Page 45: ...Appendix A Specifications ...

Page 46: ...inter Tray capacity Top tray 200 sheets 80 g m 20 lb bond 20 mm 0 8 in height Stack tray eject tray 3 000 sheets 80 g m 20 lb bond or 355 mm 14 0 in height Power source 90 V 264 V 47 Hz 63 Hz 10 A Maximum power consumption 300 W maximum Dimensions H x W x D 1 040 mm x 899 mm x 745 mm 40 9 x 35 4 x 29 3 1 040 mm x 899 mm x 1 250 mm 40 9 x 35 4 x 49 2 when eject tray is ejected Weight 120 kg 264 6 l...

Page 47: ...eight 21 Examples 23 Minimum filling level Examples 23 O Optionals EasyLift 42 P Paper jam A2 A5 31 A6 A7 33 B1 35 B2 B5 37 C1 39 Flip wheel 39 Horizontal paper path 37 Input paper path 31 Input paper path of registration unit 33 Labels 28 Paper path 35 Power Turn off 15 Turn on 14 S Settings Editor Face orientation 19 Feed edge 19 Filling level 19 Header orientation 19 Maximum stack height 19 Off...

Page 48: ...Index 48 Canon High Capacity Stacker G1 ...

Page 49: ...Way Suite 400 Miami Florida 33126 U S A CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metropolis Tower 10 Metropolis Drive Hunghom Kowloon Hong Kong CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australi...

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