Canon FAX-B140 Page 99 User Manual Download | Manualshive

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SOLUTIONS TO COMMON PROBLEMS

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Faxing problems _______________________________

Sending problems

❏

You cannot send a document.

The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except to

replace it with a new one.

The fax may have overheated.
• Unplug the fax and let it cool for several minutes. Then plug it back in and try sending again.

The fax may not be set for the type of telephone line in use (pulse/tone).
• Make sure the fax is set for the correct telephone line type (see p. 1-12).

The document may not have been loaded correctly into the document tray.
• Remove the document, stack it if necessary, and load it into the document tray correctly

(see p. 3-2).

• Make sure the printer cover is closed.

The one-touch speed dialling button or coded speed dialling code you entered may not be
registered for the feature you want to use.
• Check the one-touch speed dialling button or coded speed dialling code and make sure it is

registered correctly (see Chapter 2).

You dialled or have been provided with an incorrect number.
• Dial the number again, or check that you have the correct number.

The receiving party’s fax machine may be out of paper.
• Call the receiving party and ask them to make sure paper is loaded in their fax machine.

There may be other documents being sent from memory.
• Allow time for those documents to finish sending.

An error may have occurred during sending.
• Print an activity report and check for an error (see p. 8-7).

The telephone line may not be working properly.
• Make sure there is a dial tone when you press [Hook] or when you lift the handset. If there is no

dial tone, contact your local telephone company.

The receiving fax machine may not be a G3 fax machine.
• Make sure the receiving fax machine is compatible with the fax (which is a G3 fax machine).

❏

Documents sent from the fax are spotted or dirty.

The receiving fax machine may not be working properly.
• Check the fax by making a copy (see p. 4-1). If the copy is clear, the problem may be in the

receiving fax machine. If the copy is spotted or dirty, clean the scanner components
(see p. 9-4).

The document may not have been loaded correctly into the document tray.
• Remove the document, stack it if necessary, and load it into the document tray correctly

(see p. 3-2).

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Summary of Contents for FAX-B140

Page 1: ... Doumer 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Austral...

Page 2: ...dialling numbers and names 2 10 Registering coded speed dialling numbers and names 2 12 Registering UCanTalk voice tags Fax B140 only 2 13 Registering voice tags with one touch coded speed dialling numbers and names 2 13 Adding voice tags to the one touch coded speed dialling numbers 2 13 Modifying voice tags 2 14 Deleting voice tags 2 14 3 DOCUMENTS AND PAPER Preparing documents 3 1 Types of docu...

Page 3: ...tting TAM MODE 7 2 Setting the recording time for a telephone message 7 3 Setting TAM MONITOR 7 4 Setting TOLL SAVER 7 5 Recording voice memos 7 6 Deleting messages 7 7 Playing telephone messages 7 8 Remote control features 7 9 Registering the password for remote control 7 9 Using remote control 7 10 Forwarding telephone messages 7 12 Setting the forwarding number 7 12 Setting the number of redial...

Page 4: ...her product and brand names are registered trademarks trademarks or service marks of their respective owners As an ENERGY STAR Partner Canon Inc has determined that these products meet the ENERGY STAR guidelines for energy efficiency This equipment conforms with the essential requirements of EC Directive 1999 5 EC We declare that this product conforms with the EMC requirements of EC Directive 1999...

Page 5: ...em in a menu Press 4 to select the next item and press 3 to select the previous item transaction number When you send or receive a document your fax automatically assigns the document a unique transaction number A transaction number is a four digit number that will help you keep track of documents you send and receive TX RX NO TX RX NO is the abbreviation used for transaction number TX Denotes Tra...

Page 6: ...rous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the fax If something does fall into the fax unplug it immediately and contact your local authorised Canon dealer or the Canon help line To avoid spillage in or around the fax do not eat or drink near it If you spill liquid or if any substanc...

Page 7: ...other heat source unless proper ventilation is provided Install the fax approximately 10 cm away from walls and other equipment For the dimensions of the fax see p S 1 Do not stack boxes or furniture around the power outlet Keep the area free so you can reach the outlet quickly If you notice anything unusual smoke strange odours noises around the fax unplug it immediately Contact your local author...

Page 8: ...ces or automatic ring detectors will give rise to bell tinkle or noise and may cause false tripping of the ring detector Should such problems occur the user is not to contact Telecom Faults service 3 Should this equipment become physically damaged disconnect immediately from the Telecom connection and power source and contact your nearest service agent 4 To relocate the equipment please 1 Disconne...

Page 9: ...kaging out of the carton Make sure you have the following items SETTING UP 1 You should also have the followings Power cord Telephone line cord B T adaptor U K only Documentation Warranty One touch sheet If any of these items are damaged or missing contact your local authorised Canon dealer or the Canon help line immediately These items are only included in some countries Main unit Handset FAX B14...

Page 10: ...e Removing the shipping materials ______________ 1 Remove the shipping tapes q from the top of the fax and the protective piece w 1 1 2 2 Open the printer cover by gently pulling it towards you 3 Remove the shipping tape q and the protective piece w Close the printer cover until it locks into place 1 2 ...

Page 11: ...nience the one touch sheet provided with your fax in some countries should be fitted over the one touch speed dialling buttons on the left of the operation panel 1 Insert the tabs on the multi purpose tray into the slots on the unit 2 Insert the tabs on the document tray into the corresponding slots ...

Page 12: ...wering machine to the fax Be sure to connect any external devices before using the fax Making connections 1 Connect the supplied telephone line cord to the L jack then the other end to the telephone line jack on your wall 2 Place the handset in its cradle and connect it to the h jack An answering machine can be connected to the FAX B120 B115 only Handset Extension phone i e an additional telephone...

Page 13: ...o select the correct receive mode see Chapter 6 To connect an extension phone as well as an answering machine connect the extension phone to the answering machine and then connect the answering machine to your fax If the extension phone does not have its own power supply any redial data in the extension phone memory may be lost after an extended fax transmission Users in the U K only When you conn...

Page 14: ...__________ When you plug in the fax for the first time you need to select the correct language for the LCD display and reports and the country of use See pp 2 2 2 3 for the buttons on the operation panel 1 Press Start Copy 2 Use 3 or 4 to select the preferred language for the LCD display and reports Press Start Copy Wait a second for COUNTRY SELECT to appear Press Start Copy OTHERS 3 Use 3 or 4 to...

Page 15: ...urpose tray Avoid mixing new stock with paper already loaded Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl and cause problems Certain environmental conditions such as extreme temperatures or humidity can cause some paper to misfeed in the multi purpose tray If you have trouble feed one sheet at a time Depending on the density of the printed...

Page 16: ...t surface to even the stack 3 Insert the stack into the multi purpose tray q and align the right edge of the stack with the right side of the multi purpose tray Then slide the paper guide snugly against the left edge of the stack w If necessary remove the document tray when loading paper 2 1 Loading paper in the multi purpose tray _______ ...

Page 17: ...ridge holder in the home position on the right side of the fax when you are not using the fax Replace BJ cartridges after one year of use n If you need to unplug the fax wait until it returns to standby mode time and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out c Store BJ cartridges out of t...

Page 18: ...x is plugged in 2 Load the paper in the multi purpose tray 3 Open the printer cover by gently pulling it towards you see p 1 2 4 Raise the cartridge lock lever on the cartridge holder 5 Remove the BJ cartridge from its package then remove the orange protective cap q and tape w 1 2 Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head ...

Page 19: ... a test page The fax prints a test page every time you insert a BJ cartridge You can turn off automatic test printing by changing the AUTO TEST PRINT setting See SYSTEM SETTINGS p 8 5 c Do not try to manually move or stop the cartridge holder Do not touch the components shown below or any metal parts Circuit board Round shaft Guide rail Ribbon cable Testing the fax ________________________________...

Page 20: ...e telephone switchboard If your fax is connected through a switchboard dial an outside line access number first Then dial the rest of the number If you want to dial with automatic dialling you may have to insert a pause between the outside line number and the telephone number when you register the number for one touch or coded speed dialling When the fax is connected to a PBX or other telephone sw...

Page 21: ...ing system You can select PREFIX or HOOKING Press Start Copy 6 If you chose PREFIX in step 5 Enter the outside line access number up to 19 digits using the numeric buttons and then press Redial Pause TEL 123456P Press Start Copy 7 Press Stop Registration ends and the fax returns to standby mode Registering the access type and the outside line access number ____________________________ See pp 2 2 2...

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Page 23: ...above 01 Report 02 Cleaning 03 1 2 3 4 5 6 7 8 9 ABC FAX B140 DEF GHI JKL MNO PQRS TUV WXYZ 0 Send Options 04 R 05 Space 06 Clear 07 Polling 08 Ink Saver 09 Caller History Receive Mode Resolution Function Document tray Multi purpose tray Document guide Printer cover Handset FAX B140 B120 only Cartridge holder Document release button Operation panel ...

Page 24: ...on panel One touch speed dialling Special function buttons see below Numeric buttons Report button see p 8 7 Cleaning button see p 9 5 Send Options button see p 5 3 R button see p 1 12 Space button see p 2 5 Clear button see p 2 5 Polling button see p 6 5 Ink Saver button see p 6 5 Caller History button see p 5 8 Receive Mode button see p 6 2 Resolution button see pp 4 1 5 1 Function button see p ...

Page 25: ...ee p 7 1 Play button see p 7 8 Redial Pause button see pp 5 8 5 9 UCanTalk button see p 5 7 Coded Dial Directory button see pp 5 5 5 6 Stop button Start Copy button Hook button see p 5 4 Scroll Cursor buttons see pp 2 5 8 1 Redial Pause button see pp 5 8 5 9 Coded Dial Directory button see pp 5 5 5 6 Stop button Start Copy button Hook button see p 5 4 ...

Page 26: ...lost Button Uppercase Letter Lowercase Letter Number Mode Mode A Mode a 1 Uppercase letter mode A Lowercase letter mode a Number mode 1 7 8 PQRS TUV 9 0 WXYZ 5 JKL 4 GHI 6 MNO 2 1 ABC 3 DEF Guidelines for entering numbers letters and symbols 1 Press to switch mode _ A 2 Press the numeric button that contains the letter you want Press repeatedly until the letter you want appears If you are unsure w...

Page 27: ...o enter a space press Space Entering symbols Correcting mistakes ___________________________ You can clear an entire entry by pressing Clear Alternatively follow the procedure below to correct individual letters 1 Use 3 or 4 to move the cursor under the incorrect letter CANEN A 2 Use the numeric buttons to enter the correct letter over the incorrect letter CANON A 3 When you have finished making c...

Page 28: ...ng sender information The page number Your name or company name Your fax telephone number TELEPHONE MARK You can select TEL or FAX see p 8 2 The date and time you sent the document The name of the party who is receiving the document 27 12 2002 10 12 FAX 123 4567 CANON CANON CANADA 01 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456 Our Ref 350 P...

Page 29: ...nd 1 Press Function Press Start Copy twice DATE TIME 2 Use 3 or 4 to select UNIT TELEPHONE Press Start Copy 3 Enter your fax number up to 20 digits using the numeric buttons You can enter a plus sign or space to make your number easier to read To enter a plus sign press TEL 123 4567 Press Start Copy twice 4 Enter your name up to 16 letters using the numeric buttons see p 2 4 CANON A Press Start Co...

Page 30: ...begins and ends 1 Press Function Press Start Copy 2 Use 3 or 4 to select SYSTEM SETTINGS Press Start Copy 3 Use 3 or 4 to select SUMMER TIME Press Start Copy ON 4 Use 3 or 4 to select ON or OFF Press Start Copy 5 If you selected OFF in step 4 press Stop to return to standby mode If you selected ON in step 4 use 3 or 4 to select BEGIN DATE TIME Press Start Copy twice JANUARY 6 Use 3 or 4 to select ...

Page 31: ...arts Press Start Copy DAY 11 Use 3 or 4 to select TIME Press Start Copy TIME 01 00 12 Use the numeric buttons to enter the time at which the summer time compensation is made Press Start Copy TIME 13 Press Function 14 Use 3 or 4 to select END DATE TIME Press Start Copy twice JANUARY 15 Set the month week the day of the week and time when the summer time ends as in steps 6 to 12 16 Press Stop Settin...

Page 32: ... one touch speed dialling list 1 Press Function 2 Use 3 or 4 to select TEL REGISTRATION Press Start Copy 1 TOUCH SPD DIAL 3 Press Start Copy 01 4 Use 3 or 4 to select the number of the one touch speed dialling button you want to use for the number If a number is already registered under this one touch speed dialling button the number is displayed on the LCD 5 Enter the party s number up to 50 digi...

Page 33: ...ep 9 If you selected YES in step 7 After a tone speak the party s name into the microphone The fax asks you to speak the party s name again After a tone speak into the microphone again 9 To assign additional one touch speed dialling numbers start from step 4 To finish press Stop ...

Page 34: ...he party s voice tag the same way you registered it for one touch speed dialling see pp 2 10 2 13 7 To assign additional coded speed dialling numbers start from step 4 To finish press Stop FAX B140 only To delete the name and number registered under the coded speed dialling code press Clear and Start Copy after you perform steps 1 to 4 above Use coded speed dialling to dial a fax number at the pre...

Page 35: ...ling numbers and names pp 2 10 to 2 12 Adding voice tags to the one touch coded speed dialling numbers ________________________ 1 Press Function 2 Use 3 or 4 to select TEL REGISTRATION Press Start Copy 3 Use 3 or 4 to select 1 TOUCH SPD DIAL or CODED SPEED DIAL Press Start Copy 4 Use 3 or 4 to select the receiving party you want to add a voice tag to Press Start Copy twice 5 When the fax asks you ...

Page 36: ...ct YES 3 Use 3 or 4 to select REDO VOICETAG Press Start Copy The fax asks you to confirm that you want to redo the voice tag registration 4 Press to select YES and proceed to step 6 on p 2 13 Press to cancel the procedure 1 Perform steps 1 and 2 on Modifying voice tags above 2 Use 3 or 4 to select DELETE VOICETAG Press Start Copy The fax asks you to confirm that you want to delete the voice tag 3 ...

Page 37: ...types of document into the fax Wrinkled or creased paper Curled or rolled paper Torn paper Carbon paper or carbon backed paper Coated paper or glossy paper Onion skin or thin paper Thick paper Envelopes Remove all staples paper clips etc before loading the document into the document tray Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the ...

Page 38: ...ent tray correctly it may not be fed into the fax properly resulting in a jam or in pages not being sent If you want to send a document with more than 15 pages divide the document into 2 sections and send each section in a separate transmission Loading documents Problems with multipage documents__________ If you have trouble feeding multipage documents from the document tray into the fax remove th...

Page 39: ...ok at the label on the package to see if the paper has a preferred side for printing n Be sure to test paper before purchasing large quantities Printable area__________________________________ The shaded area below shows the printable area of A4 size paper Be sure to print within this area Loading paper _________________________________ For details on loading paper in the multi purpose tray see p ...

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Page 41: ...ution when making copies If MEMORY FULL appears on the LCD when making multiple copies see Copying problems p 9 13 MAKING COPIES 1 Load the document face up into the document tray See Loading documents p 3 2 2 Press Resolution You can select STANDARD FINE or PHOTO Press Start Copy COPY PAGE 01 3 Enter the number of copies up to 99 using the numeric buttons To make a correction to the number of cop...

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Page 43: ...between the lightest and darkest parts of a printed document You can adjust the contrast your fax uses to send or copy documents according to how light or dark your document is 1 Press Function Press Start Copy twice DATE TIME 2 Use 3 or 4 to select SCAN CONTRAST Press Start Copy STANDARD 3 Use 3 or 4 to adjust the scanning contrast You can select STANDARD DARKER or LIGHTER Press Start Copy 4 Pres...

Page 44: ...e document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 2 Dial the receiving party s fax number Use one of the dialling methods described in this chapter TEL 34567890 3 Press Start Copy twice The fax begins sending n If an error occurs during sending the fax beeps intermittently for a few seconds and an error message appears ...

Page 45: ... on the Canon FAX Standard Chart No 1 standard resolution n If MEMORY FULL appears on the LCD when you load the document into the document tray or during the scanning process re start sending the document using direct sending see p 5 2 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 2 Press Function Press Sen...

Page 46: ...ling methods described in this chapter see p 5 2 TEL 34567890 3 If a person answers converse normally then ask them to press the start button on their fax Press Start Copy and hang up If you hear a high pitch tone press Start Copy and hang up n The fax will beep if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the fax to beep disable ...

Page 47: ...t face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and the contrast see p 5 1 2 Press the one touch speed dialling button under which the number you wish to fax is registered TEL 905 795 1111 or Press Coded Dial Directory and enter the appropriate two digit coded speed dialling code The registered name and number appear If you make a mistake press Stop...

Page 48: ...rst letter of the name of the party you are searching for A01 Canon CANADA 4 Press 3 or 4 to display the other names and numbers registered for the button letter group The names for one touch speed dialling numbers are prefixed with two digits and the names for coded speed dialling numbers are prefixed with an asterisk A and two digits When you reach the last name and number registered for the let...

Page 49: ... speak the voice tag into the microphone The registered name will be displayed on the LCD CANON 3 With the party s name you wish to dial displayed press Start Copy to start the document transmission If the AUTO VOICE DIAL setting is set to ON the fax automatically starts the document transmission see p 8 2 If the displayed party s name is not what you are searching for press Stop to cancel the pro...

Page 50: ...67890 2 Use 3 or 4 to select the receiving party Press Start Copy The fax begins calling the number 3 If a person answers pick up the handset and converse normally If you want to send a document load the document face up into the document tray see Loading documents p 3 2 and ask them to press the start button on their fax See Manual sending p 5 4 4 When you hear a high pitch tone press Start Copy ...

Page 51: ...r again You can set the fax to redial several times if previous attempts fail because of a busy signal Automatic redialling can be turned off and on The number of redialling attempts and the time interval between attempts can also be adjusted see AUTO REDIAL p 8 3 If all redialling attempts are unsuccessful the fax will cancel the transmission and print an ERROR TX REPORT to remind you that the tr...

Page 52: ...s Start Copy To disable automatic redialling use 3 or 4 to select OFF then press Start Copy Press Stop to return to standby mode To enable automatic redialling use 3 or 4 to select ON and continue with the steps below ON 4 Press Start Copy twice 2TIMES 5 Use the numeric buttons to enter the number of times you want the fax to redial You can select from 1 to 10 times see p 8 3 Press Start Copy twic...

Page 53: ...an also use 3 or 4 to move the cursor 5 Press Start Copy 6 Enter the receiving party s fax number You can enter the receiving party s fax number using the numeric buttons one touch speed dialling coded speed dialling or directory dialling see pp 5 5 5 6 If you use the numeric buttons press Start Copy after entering the number to register it before going on to the next number 7 Press Start Copy twi...

Page 54: ...your mind and want to continue sending press 6 Press Stop The fax returns to standby mode Cancelling delayed sending____________________ Sending other documents while the fax is set for delayed sending____________________________ You can send receive and copy other documents even when the fax is set for sending at a preset time The fax can only register one preset sending operation at a time To se...

Page 55: ...ion using regular dialling Remember that when using regular dialling you must press Start Copy after entering the number n You must press each button within 10 seconds of the preceding one The fax begins the operation approximately 10 seconds after you press the last button Sequential broadcasting 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanni...

Page 56: ...umber of a document in memory you can print it or delete it Documents stored in memory Printing a document in memory _______________ 1 Press Function 2 Use 3 or 4 to select MEMORY REFERENCE Press Start Copy DOC MEMORY LIST 3 Use 3 or 4 to select PRINT DOCUMENT Press Start Copy TX RX NO 0001 4 Use 3 or 4 to select the transaction number TX RX NO of the document you want to print If you are unsure o...

Page 57: ... to select the transaction number TX RX NO of the document you want to delete If the LCD does not change after you press 3 or 4 this means only one transaction is stored in memory If you are unsure of the transaction number TX RX NO print the Doc memory list see p 5 14 5 Press Start Copy The fax asks you to confirm that you want to delete the document YES A NO 6 Press to delete the document If you...

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Page 59: ...and rings for voice calls Rings for every call regardless of whether the call is a fax call or a voice call For a fax call you have to manually activate reception of the fax Receives documents automatically and routes voice calls to the answering machine Allows you to have one telephone line with two numbers one for fax and one for telephone Requirements Separate telephone line for fax use only If...

Page 60: ... following settings Adjust the time the fax takes to check whether a call is from a fax machine or a telephone RING START TIME setting Adjust the length of time the fax rings when the call is a voice call F T RING TIME setting Set whether the fax switches to receive mode after the ring time set in F T RING TIME has elapsed DEFAULT ACTION setting Setting the receive mode Once you have decided which...

Page 61: ...meric buttons to enter the time the fax rings while waiting for someone to pick up the handset Press Start Copy twice RECEIVE 7 Use 3 or 4 to select RECEIVE or DISCONNECT This setting tells the fax what to do if the handset is not picked up within the specified ring time set in step 6 8 Press Start Copy 9 Press Stop Setting ends and the fax returns to standby mode ...

Page 62: ...phone is connected to the fax see p 1 4 3 When you hear the handset or extension phone rings pick up the handset 4 If you hear a person s voice Start your conversation If the caller wants to send a document after talking to you ask them to press the start button on their fax machine When you hear a slow beep press Start Copy on the fax to begin receiving the document Hang up the handset If the ext...

Page 63: ...her fax machine supports polling If the other party is using a Canon fax machine which has the Polling ID function ask them to set the Polling ID of their fax machine to 255 11111111 binary number For details on the Polling ID see the other party s fax machine manual In all other cases the Polling ID is not a concern Your fax cannot be polled by another fax machine Receiving documents in memory wh...

Page 64: ...ss Stop 1 Press Function Press Polling Press Start Copy 2 Dial the fax number of the fax machine you wish to poll Use one of the dialling methods described on page 5 2 TEL 34567890 3 Press Start Copy Your fax begins receiving the document ...

Page 65: ...iple ring ringing tone The ringing tone depends on your switchboard 1 Press Receive Mode to select NET SWITCH See Setting the receive mode p 6 2 Press Start Copy The fax returns to standby mode Three short rings short short short at regular intervals Operation for network switch system _________ The procedures for using the network switch system are almost the same as when using the fax over a nor...

Page 66: ...l When you hear the fax call ring pattern After the fax rings it receives the document automatically Telecom N Z offers the FaxAbility capability If you subscribe to this service your line is assigned two numbers one for fax and one for phone When the fax number is called the network sends a specific ringing tone which your fax recognises and automatically handles as a fax call If the phone number...

Page 67: ...ssage select the type of message you want to record in step 1 and then follow the procedure below to record it Recording the outgoing message USINGTHEBUILT INANSWERINGMACHINE TAMMODE FAX B140only 1 Use 3 or 4 to select OUTGOING MESSAGE 2 Press Record and speak into the microphone to record your outgoing message The remaining recording time is displayed on the LCD or Press Start Copy use 3 or 4 to ...

Page 68: ...going message has been recorded When the call is disconnected the fax returns to MANUAL MODE 1 Press TAM to set TAM MODE When you set TAM MODE the TAM LED lights up and the outgoing message is played When you cancel TAM MODE the TAM LED switches off If you have any new telephone messages the messages are played automatically To cancel TAM MODE press TAM again 15 00 00 n NO OGM is displayed on the ...

Page 69: ... SECONDS 3 Use 3 or 4 to select the recording time The recording time can be set to 0 30 60 or 120 seconds Press Start Copy 4 Press Stop Setting ends and the fax returns to standby mode nWhen the recording time is set to 0 the alternative outgoing message is played If an alternative outgoing message has not been recorded the outgoing message is played In this case there will be no beep after the m...

Page 70: ... 0 If LINE MONITOR VOL is set to 0 you will not be able to hear any incoming messages as they are being recorded 1 Press Function Press Start Copy USER SETTINGS 2 Use 3 or 4 to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use 3 or 4 to select TAM MONITOR Press Start Copy OFF 4 Use 3 or 4 to select ON Press Start Copy 5 Press Stop Setting ends and the fax returns to standby mode ...

Page 71: ...Copy USER SETTINGS 2 Use 3 or 4 to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use 3 or 4 to select TOLL SAVER Press Start Copy When TOLL SAVER is set to ON and there are telephone messages the fax will ring twice before answering the call When TOLL SAVER is set to ON and there are no telephone messages the fax will ring five times before answering the call ON 4 Press Start Copy 5 Press ...

Page 72: ... want to leave a message for another member of the family Use the microphone on the printer cover to record your voice memo Only one voice memo 30 60 or 120 seconds can be recorded If you record a new voice memo when there is already a voice memo recorded the old voice memo will be deleted Recording voice memos 1 Press Record RECORD A MESSAGE 2 Press Record or Start Copy Then speak into the microp...

Page 73: ...to delete the message YES A NO 4 Press to delete the message If you do not want to delete the message press nYou cannot delete the OUTGOING MESSAGE The old outgoing message will be automatically deleted when you record your new message 1 Use 3 or 4 to select the type of message you want to delete FAXTEL MESSAGE 2 Press Delete The fax asks you to confirm that you want to delete the message YES A NO...

Page 74: ... the message being played ICM No are displayed whenever a message is played SUN 17 15 02 05 n Press to listen to the message again Repeat Press to play the next message Skip Press twice to play the previous message Press Stop to stop playback Press Delete during playback to delete a message Use 3 or 4 to change the volume 1 Press Delete YES A NO 2 Press to delete all messages If you change your mi...

Page 75: ... numeric buttons to enter a four digit PIN as your password Press Start Copy 5 Press Stop Registration ends and the fax returns to standby mode Use these features when you call home to play back any messages you may have received You can also use the remote control features to set TAM MODE You must register a four digit PIN as your password before you can use these features see below Registering t...

Page 76: ...nter your password when you use the FORWARDING MSG feature see p 7 12 If you enter an invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected You should enter a remote command within 20 seconds of entering your password If more than 20 seconds elapse after you enter your password and you do not enter a remote command the call will...

Page 77: ...rd FAX TEL switching message End recording Play outgoing message Repeat Stop playback Play alternative outgoing message Repeat Stop playback Play forwarding message Repeat Stop playback Play FAX TEL switching message Repeat Stop playback Cancel TAM MODE Set TAM MODE Cancel ICM forwarding mode Set ICM forwarding mode Delete voice memo all ICM messages End remote control Sub commands are only valid ...

Page 78: ...atically forward telephone messages recorded when the fax is set to TAM MODE to a registered forwarding number You can use remote control to access the forwarding number and listen to your telephone messages n You must register a forwarding number and set TAM MODE before you can use this feature Remote control cannot be used to set this feature unless a forwarding number has been registered If you...

Page 79: ...WD TEL NUMBER 2 Use 3 or 4 to select AUTO REDIAL Press Start Copy OFF 3 Use 3 or 4 to select ON Press Start Copy twice 2TIMES 4 Use the numeric buttons to enter the number of redial times Press Start Copy twice 2MIN 5 Use the numeric buttons to enter the redial interval Press Start Copy 6 Press Stop Setting ends and the fax returns to standby mode ...

Page 80: ...ER 2 Use 3 or 4 to select PIN ENTRY Press Start Copy OFF 3 Use 3 or 4 to select ON Press Start Copy FWD TEL NUMBER 4 Press Stop Setting ends and the fax returns to standby mode n If PIN ENTRY is set to OFF it is not necessary to enter your password when you use the FORWARDING MSG feature see p 7 12 ...

Page 81: ...ndset when you have finished n When forwarding is not possible You can set the fax to redial the forwarding number a certain number of times at specified intervals when forwarding is not possible such as at times when the forwarding number is busy or the phone is unattended If forwarding is still not possible after the fax redials the forwarding number the specified number of times the forwarding ...

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Page 83: ... and 4 to scroll through the settings To register a setting or access a sub setting press Start Copy To return to a previous level press Function DATE TIME 5 Press Stop Setting ends and the fax returns to standby mode n If at any stage you want to return to standby mode press Stop If you pause for more than 60 seconds while accessing a menu the fax will automatically return to standby mode FAX B14...

Page 84: ...ets the parameters for the identification header that appears on every page you send Select the position of the TTI Select the icon for the fax number Set the density of the reproduction Enable disable the off hook alarm The alarm alerts you that the handset is not seated properly in its cradle Set the volume of the fax sounds Set the volume of the line monitor sound during dialling Set the volume...

Page 85: ...REPORT AUTO PRINT TX RX SEPARATE REPORT SETTINGS Name Description Settings Enable disable automatic printing of the transmission report OUTPUT NO Turn off the activity report feature OUTPUT YES Set the fax to print an activity report every time you send a document PRINT ERROR ONLY Print only when an error occurs during sending Enable disable automatic printing of the reception report OUTPUT NO Tur...

Page 86: ...oming call Set the duration that the fax listens for a fax tone before starting to ring Set the length of time the fax will ring to alert you of an incoming call Select the action taken after the F T RING TIME expires When the handset or an extension phone is connected set the fax to ring when it receives a call Set the number of incoming rings before the fax answers Determine if the fax switches ...

Page 87: ...ECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY Enable disable auto test printing whenever the BJ cartridge is replaced Set the date format Set the language of the LCD messages Set the speed at which the fax starts transmitting Set this to a lower speed if you have difficulties connecting over long distance or noisy lines Set the speed at which ...

Page 88: ...ax from remote locations Setting this feature to ON allows calls to be picked up after 2 rings when you have a new message If you set TOLL SAVER to OFF this feature allows you to set the number of times the fax rings Allows you to forward messages Forwarding telephone number A maximum of 40 digits can be entered Redial the previously dialled number REDIAL TIMES Set the number of retries REDIAL INT...

Page 89: ...t you can have the fax print the report automatically or you can print it directly The TX report RX report MULTI TX RX report and Memory clear report can only be printed automatically See REPORT SETTINGS p 8 3 on how and when reports are printed automatically Activity reports 1 Press Function Press Report 2 Use 3 or 4 to display the type of report you want to print Press Start Copy You can select ...

Page 90: ...ored in the fax s memory see p 5 14 TX Transmission report_______________________ You can set the fax to print an activity report every time you send a document See TX REPORT p 8 3 RX Reception report__________________________ Normally the fax does not print an activity report for receiving but you can set the fax to print an activity report every time you receive a document See RX REPORT p 8 3 Yo...

Page 91: ...tly pulling it towards you Do not try to pull the document out without opening the printer cover since you may tear or smudge the document 2 Push the document release button on the left side panel of the fax 3 Remove the document Pull it gently in either direction If you cannot pull the document out easily hold down Start Copy for a few seconds The document will be fed out automatically If a multi...

Page 92: ...layed on the LCD n You do not need to unplug the fax when clearing paper jams 1 Gently pull any jammed paper out of the fax as shown Pull it gently in either direction 2 Remove the paper stack from the multi purpose tray and reload it see p 1 8 Make sure the stack does not exceed the paper limit mark P 3 Press Stop ...

Page 93: ... cleaning 1 Disconnect the power cord from the fax 2 Wipe the exterior of the fax with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution 3 When you are finished reconnect the power cord Cleaning the interior of the fax ________________ Cleaning inside the printer cover To prevent ink spots and paper dust from accumulating inside the fax and affecting print...

Page 94: ...printer cover 3 While holding the white sheet open clean the components Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth White sheet Scanning glass 4 When you are finished close the printer cover Be sure to close the printer cover until it locks into place 5 Reconnect the power cord 4 When you are finished close the printer cover Be sure t...

Page 95: ...s Printing the nozzle check pattern Before cleaning the print head you may want to print the nozzle check pattern to test the print head of the BJ cartridge installed in the fax This test shows if each print head nozzle is operating properly 1 Press Function Press Cleaning 2 Use 3 or 4 to select NOZZLE CHECK Press Start Copy The fax prints the nozzle check pattern n Print the nozzle check pattern ...

Page 96: ...holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out 1 Press Function Press Cleaning 2 Use 3 or 4 to select HEAD CLEANING Press Start Copy The fax cleans the print head n You can clean the print head up to five consecutive times if necessary After cleaning print the nozzle check pattern to check if cleaning corrected the problem see p 9 5 If cleaning does ...

Page 97: ...dge into the cartridge holder q Lower the cartridge lock lever w until you hear a click to lock the cartridge in place 1 2 The white post BJ cartridge guide should be visible through the slot The BJ cartridge tilts slightly to the left in the loaded position 6 Close the printer cover If the AUTO TEST PRINT setting is set to ON The fax automatically prints a test page The fax prints a test page eve...

Page 98: ...k is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly see p 1 8 Sheets of paper may be sticking together Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together see p 1 8 The multi purpose tray may contain too many sheets Make sure the paper stack in the multi purpose tray does not exce...

Page 99: ...r have been provided with an incorrect number Dial the number again or check that you have the correct number The receiving party s fax machine may be out of paper Call the receiving party and ask them to make sure paper is loaded in their fax machine There may be other documents being sent from memory Allow time for those documents to finish sending An error may have occurred during sending Print...

Page 100: ...x to receive faxes automatically the receive mode must be set to FAX ONLY MODE FAX TEL AUTO SW Fax Tel mode or ANS MACHINE MODE see Chapter 6 If you have set ANS MACHINE MODE check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded see p 7 1 The fax may have a document stored in memory Print out any documents stored in memory see p...

Page 101: ...hines cannot send the CNG signal that tells your fax the incoming call is from a fax machine In such cases you will have to receive the document manually see p 6 4 Cannot receive a document manually You may have disconnected the call by pressing Start Copy or dialling the remote receiving ID after hanging up the handset of the extension phone Always press Start Copy or dial the remote receiving ID...

Page 102: ... telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly The sending fax machine usually determines the quality of the document Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Cannot receive using Error Correction Mode ECM The sending fax machine may not support ECM If the sendin...

Page 103: ... If multiple pages are being copied separate the pages into smaller stacks If not make the desired number of copies one at a time as needed n For additional troubleshooting see Print quality problems p 9 14 Telephone problems ___________________________ You cannot dial The telephone line may not be connected properly Make sure all line connections are secure see p 1 4 The power cord may not be plu...

Page 104: ...e using the recommended paper see p 3 3 You may be printing on the wrong side of the paper Some papers have a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side General problems ______________________________ The fax has no power The power cord may not be plugged in securely Check that the power cord is ...

Page 105: ...ally due to a paper jam The scanner unit may not be in the fully upright position Wait for the fax to automatically redial the number If you want to cancel automatic redialling wait until the fax starts dialling the number and press Stop see p 5 9 Try sending the document at a later time Check the fax number and dial again Contact the other party and have them check their fax machine Contact the o...

Page 106: ...n memory Set the document you are trying to send or copy see p 3 2 and start again Load the correct paper size or change the PAPER SIZE setting see p 8 4 Check for any obstruction paper clip small object etc and also that the orange protective cap and tape are removed from the BJ cartridge Check also for a paper jam and clear the jam if necessary see p 9 1 Then press Stop and start again Press Sto...

Page 107: ...1 and reload paper in the multi purpose tray Press Stop Press Start Copy then re register the data see Chapter 2 Use a copier to make a reduced copy of the document and then send the copy ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition see ECM RX p 8 4 ECM transmissions may take longer than norm...

Page 108: ... the transmission When the fax sends or receives a document it assigns it a unique identification number nnnn During printing the BJ cartridge print head may have become too hot Register the one touch speed dialling button or coded speed dialling code see pp 2 10 2 12 Record an outgoing message see p 7 1 Load paper in the multi purpose tray see p 1 8 replace the BJ cartridge see p 9 6 or clear the...

Page 109: ..._____________________ The following restrictions apply to the function of the fax during a power failure or while the power is turned off You cannot use the fax to make telephone calls Also if your fax is connected to a telephone you may not be able to make telephone calls You cannot send receive or copy documents You can receive voice calls only if the handset a telephone or an extension phone is...

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Page 111: ...s 0 08 mm to 0 13 mm Up to 21 A4 size pages standard resolution One touch speed dialling Registration for 9 numbers Coded speed dialling Registration for 50 numbers Canon BX 3 Black BJ cartridge 200 240 V 50 60 Hz Standby Approx 4 9 W Operation Approx 10 5 W maximum 34 W Temperature 10 C to 32 5 C Humidity 20 to 85 RH 410 mm W 307 mm D 308 mm H including trays Approx 4 7 kg with handset Scanning s...

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Page 113: ...celling automatic redialling 5 9 delayed sending 5 11 manual redialling 5 9 receiving 6 6 sending 5 5 Cartridge See BJ cartridge Cartridge holder 2 1 CARTRIDGE JAMMED message 9 15 CHANGE CARTRIDGE message 9 16 CHECK DOCUMENT message 9 16 CHECK PAPER SIZE message 9 16 CHECK PRINTER message 9 16 Cleaning BJ cartridge print head 9 5 button 2 2 9 5 9 6 exterior of fax 9 3 interior of fax 9 3 9 4 perio...

Page 114: ... main unit 1 1 making connections 1 4 name registering 2 7 number registering 2 7 operation panel 2 2 testing 1 11 unpacking 1 1 weight S 1 FAX B140 1 1 2 2 2 3 FAX B120 1 1 2 2 2 3 FAX B115 2 2 2 3 Fax network setting 6 7 6 8 FAX ONLY MODE description 6 1 FAX TEL AUTO SW Fax Tel mode description 6 1 setting 6 2 Fax Tel mode description 6 1 setting 6 2 Fax Telephone number registering 2 7 Faxing p...

Page 115: ...ge 9 17 Multi purpose tray 2 1 capacity S 1 jams in 9 2 loading paper in 1 11 MULTI TX RX Transaction REPORT 8 8 N Network switch setting the fax for 6 7 6 8 Network switch system opera tion Telecom FaxAbility New Zealand only 6 8 Network switch system opera tion Telstra FaxStream Duet Australia only 6 7 NO DATA message 9 18 NO OGM message 9 18 Nozzle check pattern printing 9 5 Number mode 2 4 Num...

Page 116: ...tting 8 4 Registering access type 1 13 coded speed dialling numbers and names 2 12 fax telephone number 2 7 name 2 7 one touch speed dialling numbers and names 2 10 outside line access number 1 13 R button 1 12 2 2 sender information 2 6 Remote control features 7 9 list of commands 7 11 registering password for 7 9 using 7 10 Replacing BJ cartridge 9 6 Report button 2 2 8 7 REPORT SETTINGS menu 8 ...

Page 117: ...age deleting 7 7 forwarding 7 12 playing 7 8 setting recording time for 7 3 Telephone problems 9 13 Telstra FaxStream Duet Australia only 6 7 Testing BJ cartridge print head 9 5 fax 1 11 Time setting 2 6 TOLL SAVER setting 7 5 8 6 Tray document 1 1 2 1 multi purpose 2 1 TTI Transmit Terminal Identification 2 6 TTI position setting 8 2 TX Transmission REPORT description 8 8 setting 8 3 TX SETTINGS ...

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